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Low cost row
THE Spanish Ministry of Consumer Protection has launched sanctions against several low cost airlines for charging additional fees for passengers’ hand luggage. The planned penalties can be up to €1 million for the most serious violations, the ministry announced in a press release on Thursday, August 10.
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Procedures for requesting surcharges were also extended to other services that were specifically billed and for which passengers had no choice but to pay. This applies, for example, to reserving a seat next to children or people who need care.
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Also, according to the ministry, and contrary to the regulations, the airlines in question do not allow cash payments at the airports when purchasing additional services.