Tailored Living

from Everything Knoxville November 2022 Edition

Fleenor Security Systems

Tailored Living Announces New Name: The Tailored Closet

The rebranding reflects the evolution of the company, as well as its vision for the future.

YOUR HOME’S STYLE has evolved over time, so is Tailored Living of Knoxville.

Tailored Living of Knoxville, specializing in the design and installation of custom closets and other storage systems for the whole home, is now The Tailored Closet. The rebranding reflects the evolution of the company, as well as its vision for the future.

“The name change better reflects the services offered by the company,” explained Brian Falls, co-owner of The Tailored Closet. “Our name change makes it easier for potential customers to recognize what we do, and it underscores our focus of making the most of a homeowner’s space with custom organizational systems.

“While this is a significant change, our core beliefs remain the same. We will continue serving our customers with the high level of quality and service we have always demonstrated. We’re the same great company but with a brand new name.”

Since opening its doors almost 13 years ago, the company has been helping homeowners throughout the Knoxville area transform their spaces. The Tailored Closet designs and installs custom closets and storage solutions for the whole home. The Tailored Closet of Knoxville, which is locally owned and operated, partners with homeowners to solve every day organizational problems, big and small, in inspiring ways. All are designed around a homeowner’s lifestyle.

The Tailored Closet professionals will meet with you in your home, listen to your specific needs, and work with you to design a space that fits your lifestyle. After a recent move to West Knoxville, The Tailored Closet has a larger showroom to meet with customers to finalize detailed designs.

“We’re committed to listening to the needs of every customer, working with them to meet their expectations, and recognizing that it’s a true privilege to be invited into their homes and lives,” added Brian.

To request a free consultation or for more information, call 865-777-0306 or visit TailoredClosetKnoxville.com.

The Tailored Closet

865.777.0306 TailoredClosetKnoxville.com

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Surface Doc A Company You Can TRUST

BY CHRISTINA FITZWILLIAM

AFEW years ago we hired a man in the community to do some home renovations for us. He stole our money and left us high and dry. John and I were left to do all he left undone. We’ve had friends who have been taken advantage of as well. It’s a terrible feeling to know you’ve been overcharged or downright swindled. We learned our lesson the hard way. Now we check ratings, get referrals, and are suspicious of anyone charging less yet promising more.

How do you know if you can trust a company? I’d say one of the bet gauges of trust is to ask, “Who trusts it?” If the company has a high repeat business clientele and a high degree of customer satisfaction, that’s a key indication. More than 30% of our monthly clients are repeat! And another 15% are referral. Many clients leave us their house keys or the garage code, and we do the work while they are at work or out of town. That’s trust!

I believe there should also be an exceptional level of trust WITHIN a company. Fun facts about our Surface Doc employees: Our lead cleaning tech is our son-in-law, Tony. Our foreman, Harrison, has been known in a business sense by John for years, and even before Harrison ever worked for Surface Doc, his work ethic and integrity was obvious. Three of our “single” cleaning techs have just moved into a home, owned by the company, where they share life outside of work. Two of them have been best friends since childhood. Each of them is a fine, upstanding young man. We are truly blessed to have them, and they are lucky to have relationships with one another. There is a level of trust within our small company that I’ve rarely seen before.

Occasionally a job doesn’t go as planned. There are times John and the guys pick up a Saturday to make a job right that needs to be stellar before a party scheduled for Sunday. Occasionally John has even agreed to a last-minute job and shown up well before the workday begins to accommodate a desperate homeowner. Time and time again, I’ve seen John and his guys go above and beyond every reasonable expectation.

If you are looking for a company that you can trust, that will do a great job in a timely fashion at a fair price, please give us a call. John and his crew never charge for an estimate or a demonstration. Visit us online at SurfaceDoc.com to see before/ after videos and photos, and then give John a call to schedule your cleaning.

Surface Doc now offers “Soft Washing” of siding and roofs for both businesses and homeowners, including stucco, cedar, vinyl, aluminum, stone, brick, slate, clay, asphalt, etc. Now Surface Doc will safely clean your siding and roof without the use of high pressure. Get rid of the green and black algae on your home. CALL TODAY FOR A FREE ESTIMATE.