Evolve Housing Renter Handbook Victoria

Page 15

Your Rental Agreement The rental agreement that you make with us today is a legal contract that gives you the right to live in the property. This means that both you and Evolve Housing need to meet the conditions in the contract.

Customer service Evolve Housing aims to provide exceptional customer service. You can expect us to deliver our services with fairness, equality, dignity and respect. We have formalised our commitment to providing quality customer service in our Client Service Strategy. If you feel you are not being treated respectfully, equally and with dignity at any time during your tenancy, please let one of our team members know. For more information on our Client Service Strategy, please visit our website: evolvehousing.com.au/about-us/who-we-are/plans-and-strategies/

RENTER HANDBOOK 15


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.