Diversity, equity and inclusion

The hospitality sector has faced unprecedented change in the last few years and has allowed us to reconsider and reframe our own policies to recruit, develop and retain likeminded people.

Since we were founded forty years ago, we’ve had a strong ownership on the welfare and development of our people and have become recognised as one of the UK’s foremost hospitality brands to work for through our apprenticeship schemes, Chefs Academy and Graduate Programme.

With many streams of our business returning back to form, such as meetings and events and business travel, we’ve had to increase our headcount to service the demand. New roles mean that we are in turn helping our local communities by providing well remunerated opportunities.

At senior leadership level, we’ve increased female representation both on property and at exec level and over 50% of our director level roles are now led by females.

A contented team makes for happy guests, and we draw on the many voices and outlooks across our diverse team to help create our reward and recognition programme, as well as to share ideas around B Corp. We start as we mean to go on and through the use of technology, we have formalised our on-boarding and on-going comms across the hotels and across the teams. And with quarterly face-to-face meetings for each hotel, we are confident that everyone is engaged and involved in our journey to make our business a force for good.