Fortune Magazine Article -- Igniting Change 9-28-09

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Lobby of the Bently Reserve Building in San Francisco

As Seen in Fortune Magazine September 28, 2009

Igniting Change Green technology can help save the environment if businesses, governments, and citizens band together to implement change.

Reduce Your Carbon Footprint Light controls lower energy bills while improving comfort and productivity. “With the Lutron Quantum® System, we’re saving 66% in lighting energy.” — mark mayfield, chief engineer for bentlyreserve.

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As Seen in FORTUNE magazine — September 28, 2009

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C g h n a i t n i ge n g I Green technology can help save the environment if businesses, governments, and citizens band together to implement change.

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f you want to preview the potential—and the complexity— of a sustainable, low-carbon world, look no further than the electric car. This summer, two automakers unveiled models which, unlike the hybrid vehicles on the road today, can be charged from a standard AC power outlet. Fill up your tank, so to speak, while you sleep, and help cut your dependence on carbon-emitting fossil fuels. The Chevrolet Volt and the Nissan Leaf—both expected to hit showrooms late next year—are technical marvels, to be sure. But to succeed they’re going to need help. Because the cars only go so far on a single charge—100 miles for the Leaf; 40 for the Volt, which has a small gas-powered engine that keeps the car running once the juice is gone—we’ll need charging stations where people work and park. Because all the charging will put a drain on the electric grid, we’ll need utilities to adjust rates so drivers have an incentive to charge during off-peak times. And because we’ll want the car that’s been plugged into an outlet all day to charge only when rates are lowest, we’ll need software that lets cars and utilities talk to each other. In short, when it comes to the low-carbon economy our future depends on, having a great product is no longer enough. We’ve got to have the right infrastructure and regulatory schemes. We’ve got to encourage and help fund all the startup companies that can bring more value and marketability to the product breakthroughs of their own. One more thing: We’ve got to do it all very quickly.

More Demand, Limited Resources The math is sobering. The world’s resources—think oil, water, food—are constrained, but the population is booming. By 2050 there will be more than 9 billion people on the planet, according to the U.N. Population Division, up from 6.8 billion today. That means even more demand for already limited resources. The International Energy Agency estimates that without corrective action, energy-related carbon dioxide emissions—now known to contribute to the global warming that’s negatively impacting our environment—will rise 45% between 2006 and 2030. “When you look at it all together, you very quickly come to the conclusion that the only way we’ll be able to deal with this is by developing resource-efficient, low-carbon systems,” says Bjorn Stigson, president of the World Business Council for Sustainable Development (WBCSD), a CEO-led association of more than 200 major companies from 35 countries.

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The longer we wait to develop these systems, the worse the problem will get, which means we’ll need even more, even harder corrective action. A great deal of the technology we need is already being worked on. But perfecting and deploying it is taking longer than it should, because the frameworks to regulate and help finance these projects are still being hammered out. In the U.S., Congress is debating climate change legislation,

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Population Explosion By 2050, there will be more than 9 billion people on the planet—up from 6.8 billion today.

2009 2050

World Population 6.8 billion Developing Nations 5.6 billion Developed Nations 1.2 billion World Population 9.3 billion Developing Nations 8 billion Developed Nations 1.3 billion

Source: U.N. Population Division 2009

and no one quite knows what will come out of the Copenhagen the system,” says Michael W. Pessina, Lutron’s president of the conference in December, when 192 nations will negotiate a followOffice of Product Development. “That’s why we’ve developed up agreement to the Kyoto Protocol, the 1997 global pact to reduce sophisticated wireless technology, so you don’t have to rip walls emissions that, in the end, wasn’t completely global—or completely and rewire to add more lighting controls. Lutron’s new Radio successful. The predictability that a framework will provide, says Power Savr wireless occupancy sector takes only 15 minutes to Stigson, is essential: “Companies want to be sure that whatever install and pays for itself in two and a half years.” the government comes up with is not going to hinder them. If the Flexibility is crucial too. At Georgian College in Ontario, regulatory regime is uncertain, that slows down investment.” Canada, a professor sets optimal lighting for a whiteboard preLittle wonder, then, that the leading companies on the sentation, a lecture, or a video with just a press of a button. That sustainability front aren’t just working on the science and the prodmeans productivity and comfort get a boost—and the system ucts, but on picking up the pace. They’re creating standards for desaves Georgian $137,000 a year on its lighting energy costs. “We signing carbon-reducing technology and for measuring emissions really took the time to select the best technology for our camreductions. They’re talking to governments, and providing data pus. We chose a Lutron system because it was the most versatile and expertise, to make sure that the frameworks that ultimately and simplest to use,” manager ofinvestments. Mechanical appear will foster, andsays not Jeff holdChoma, back, sustainability and Electrical Systems at Georgian College. They’re partnering with one another, and with communities and customers. And perhaps most important of all: They’re making the

More Work Needed intelligent energy design. The goal: to reduce lighting energy by 45%. “With Quantum, we’re saving 66%,” says Mark Mayfield, chief engineer for Bently Reserve. But making the business case for energy-efficient technology often means looking beyond the utility bills. Products have to be scalable, so users can add components as they grow. “You have to make it easy for customers to start small and then add to

Of course, a truly low-carbon world is going to require more than the technology that’s available today. Renewable but often expensive energy like wind and solar need to be deployed on a greater scale than they are now. And because renewables won’t completely replace fossil fuels anytime soon, we need to encourage the development of not-yet-mature technologies like carbon capture and storage that can lessen, or

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New York office show spaces inside the Bently Reserve Building in San OnePhotos International Boulevard Francisco Suite 1200 which is saving 66% in lighting energy with the Lutron Crossroads Corporate Center Quantum ® Total Light Management System. Mahwah, NJ 07495 Tel: +1 201 512 8900 www.dnv.com

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As Seen in FORTUNE magazine — September 28, 2009

greenhouse gas emissions saved are the equivalent of taking 900,000 cars off the road. “The key is having smart systems, where all your components work in unison to give you the optimal level The ABCs of Energy of light,” says Spira. “The technology is getting better and faster, If we are going to tackle climate change successfully, the first which means the savings are getting better and coming faster.” thing we need to do is to educate ourselves. That doesn’t just That payback—both for the pocketbook and atmosphere—is mean getting a better grasp of how greenhouse gases impact the itself a crucial component. When The Energy Foundation, a partenvironment and our future, but also understanding all the ways nership of major donors interested in solving the world’s energy we can reduce energy use—an area that, for many of us, is full of problems, moved into the historic Bently Reserve Building in San surprises. For a long time the discussion about energy efficiency Francisco, it wanted the space—featuring huge, 15-foot windows has focused on the cars, fuels, and factories of tomorrow. But with plenty of daylight streaming in—to be a showcase for intelthere’s a lot we can do today, in places we least expect, with techligent energy design. The goal: to reduce lighting energy by 45%. nologies already at hand. “With Quantum®, we’re saving 66%,” says Mark Mayfield, chief Consider, for example, the typical office building. In many engineer for Bently Reserve. waysf you it’s an environmental using energythe in acomplexity— grossly Buttomaking the business case for energy-efficient want to previewmenace, the potential—and ability the product breakthroughs of their own. technology One more inefficient manner. Lights are oftenworld, left onlook when one is in the often utility bills. Products have to be of a sustainable, low-carbon nono further than thing:means We’velooking got tobeyond do it allthe very quickly. room, kept atcar. maximum level even scalable, so users can add components theorelectric This summer, two automakers unveiled when daylight streams through the vehicles on the road today, as they grow. “You have to make it models which, unlike the hybrid More Demand, Limited Resources windows. The energy is wastedAC power outlet. Fill up your easy for customers to start small can be charged fromthat a standard The math is sobering. The world’s resources—think oil,and water, adds four-year, $15you million then add to the system,” says Michael tank,up. soIn toaspeak, while sleep, and help cut your depenfood—are constrained, but the population is booming. By study energy efficiency in fossil buildings, W. Pessina, Lutron’s president the denceonon carbon-emitting fuels. The Chevrolet Volt and 2050 there will be more than 9 billion people on the of planet, the that, worldwide, Office of Product theWBCSD Nissan found Leaf—both expected to hit showrooms late next according to the U.N. Population Division,Development. up from 6.8 “That’s bilthey account for an astounding 40% why more we’vedemand developed year—are technical marvels, to be sure. But to succeed they’re lion today. That means even forsophisticated already limof global consumption (and wireless technology, so you don’t have going toenergy need help. ited resources. The International Energy its accompanying carbon to rip walls andthat rewire to addcorrective more Because the cars onlyfootprint), go so far on a Agency estimates without significantly more than all for transportalighting controls. Lutron’s Radio single charge—100 miles the Leaf; 40 action, energy-related carbonnew dioxide tion combined. The study—which calls Powr Savr™ wireless sector for the Volt, which has a small gas-powered emissions—now knownoccupancy to contribute to for new that building codes energy- once the takes only 15 minutes install andimengine keeps the and car running the global warming that’stonegatively efficient designs, investment subsidies, paysour forenvironment—will itself in two and a half juice is gone—we’ll need charging stations pacting riseyears.” 45% and other remedial also Because found all Flexibility crucial too. Atyou look where people worksteps— and park. between 2006 and is2030. “When that buildings will are aput place where Georgian College Ontario, Canada, the charging a drain onmuch the electric at it all together, you in very quickly come improvement canutilities be made a professor sets optimal lighting a grid, we’ll need toeasily, adjustatrates so to the conclusion that the only wayfor we’ll — jeff choma, manager of mechanical and lower costs and returns than during whiteboard presentation, lecture, or drivers have anhigher incentive to charge be able to deal with this is byadeveloping electrical systems at georgian collegeresource-efficient, . a video with justlow-carbon other sectors. a press of asystems,” button. off-peak times. And because we’ll want the Lightsbeen are aplugged good place toan start. In all That means productivity comfort car that’s into outlet says Bjorn Stigson, presidentand of the World all too buildings, lighting get aCouncil boost—and the system saves day tomany charge only when ratescomes are lowest, Business for Sustainable Developin twoneed varieties: on and off.lets Back in and 1959, a physicist named Joel Georgian $137,000 a year on(WBCSD), its lightingaenergy costs. “We re- of we’ll software that cars utiliment CEO-led association Spira realized there had to be a better system, where the intensity ally took the200 timemajor to select the best technology for our campus. ties talk to each other. more than companies from 35 countries. of light—and the energy required—could be raised and lowered We chose a Lutron because it was the systems, most versatile and In short, when it comes to the low-carbon economy our as The longer wesystem wait to develop these the worse needed. So Spira invented theaworld’s solid-state light dimmer. simplest to use,” says Jeffwhich Choma, manager Mechanical and future depends on, having great first product is no longer the problem will get, means we’llofneed even more, Aenough. half-century later, founded, Lutron ElectronElectrical Systems at Georgian College. We’ve gotthe to business have theheright infrastructure and regueven harder corrective action. A great deal of the technolics Co. Inc., is the world inencourage designing and latory schemes. We’veleader got to andmanufacturing help fund all the ogy we need is already being worked on. But perfecting light controls. And not justcan dimmers, integrated systems—like More Work Needed startup companies that bring but more value and marketand deploying it is taking longer than it should, because the Lutron’s Quantum® total light management system—where sensors Of course, a truly low-carbon world is going to require more detect how much daylight is entering a room and whether a room than the technology that’s available today. Renewable but often is occupied, then adjust the light levels accordingly. It’s not just to be deployed on a S2expensive energy like wind and solar need www.fortune.com/adsections about the bulbs, either. Lutron’s systems can even calculate the greater scale than they are now. And because renewables won’t position of the sun and then automatically raise and lower window completely replace fossil fuels anytime soon, we need to encourshades, reducing glare, heat, and, in turn, air conditioner use. age the development of not-yet-mature technologies like carbon 86848 Igniting Change.indd 2 9/30/09 The company estimates that installed Lutron dimmers save capture and storage that can lessen, or even eliminate, the impact users $1 billion in electricity costs each year. On top of that, the of the CO2 released by fossil fuels.

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business case for deploying the climate-friendly technology we have— and developing the technology we’ll need.

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Georgian College in Ontario, Canada saves $137,000 on energy costs each year using a Lutron system.

“We really took the time to select the best technology for our campus. We chose a When it comes to Lutronthe system because low-carbon it was the most economy our versatile future on, to having anddepends simplest use,”

To Reduce Your Carbon Footprint —Dim the Lights Lutron light controls lower energy bills while improving comfort and productivity.

The world needstomore energy hen it comes reducing your and less CO2. To meet that challenge, we need carbon to turnfootprint, bright ideas into solutions – and then make those little thingsworkable can Dim the lights by meanaareality. lot. Take dimmers, which solutions

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a great product is no longer enough.

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2:36:29 PM

The More You Dim, the More You Save

25%

save electricity by cutting the amount 50% of power that flows to lighting fixtures. We’re working on a range of innovative projects. Some are still on the The lower the light level, the less power drawing board – like developing ways to produce fuel from algae and is used, and a very small cut in power can straw.into Others areresults. already being delivered to our customers in many parts translate very big of the world – like cleaner coal technology. Energy savings 20% 40% “We estimate that installed Lutron CO prevented per year 1,438 lbs 2,876 lbs dimmers save over 9 billion kilowatt hours 2 Five-year savings $393.56 $787.13 of At energy year, and that 17 the per same time, we prevents are making ourperexisting dimmer fuels cleaner and more billion pounds of CO2 from entering the atPayback less than 1 year less than 1 year efficient, and working on technology to manage CO2 emissions. (with productivity gain) mosphere,” says Michael W. Pessina, president of the Office of Product DevelopFigures are based on using a dimmer on nine fluorescent fixtures To at find out Electronics, how Shellaislight helping for thelamps, new energy future, visit with three 32-watt running 12 hours per day, at an energy ment Lutron controlprepare cost of $0.104 per kwh. Savings calculations are compared with enwww.shell.us/energytalk manufacturer. “That’s a savings of over $1 ergy use of lights that are switched on. Payback based on lighting billion in energy costs each year.” energy savings, product costs, and a 1% productivity increase. “The amazing thing is that this number is just the tip of the iceberg,” adds Pessina. “In the commercial sector, dimheating, cooling, ventilation, equipment, mers and other controls can reduce lightand computers combined. Lutron light ing electricity use dramatically.” controls can radically reduce that appetite According to the U.S. Department of through scalable solutions. Here’s how. Energy, lighting is by far the largest user of Dimmers alone can easily reduce lightelectricity in commercial buildings. It coning electricity use by 20%. Add Lutron’s sumes 38% of the total—more than space new Radio Powr Savr™ wireless occupancy

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sensor and you can cut lighting electricity use up to an additional 35%. Larger-scale total light management systems combine dimming, occupancy sensing, and daylight control to produce even more dramatic savings: Lutron systems in The New York Times Building (New York), Bently Reserve (San Francisco), and Georgian College (Ontario, Canada) are each saving more than 65% in lighting electricity use annually. Dimmed lights also keep the air cooler. Many buildings require cooling year-round, so the energy savings can be significant. As a rule of thumb, cooling usage is reduced by one watt for each three watts of lighting that are cut. In addition, Lutron’s electronically controlled window shades automatically raise and lower to maximize efficient use of daylight while minimizing heat gain and glare. Light control also enhances the visual environment while conserving energy. Commercial spaces are usually over-illuminated, and the ability to dim lights to the appropriate level for the job at hand can improve productivity and reduce eyestrain and computer glare. In fact, research by the Light Right Consortium found that employees are 6% more comfortable when they have individual control over their lighting environment. Another study by lighting expert Peter Boyce showed that “people with dimming control reported higher ratings of lighting quality, overall environmental satisfaction, and self-rated productivity.” “The productivity link is huge,” says Pessina. “Human resources cost $318 per square foot, which is more than six times higher than any other operating cost. If better light control can help people work more effectively for five minutes—which is equal to 1% of the work day—the investment in light controls will pay for itself in less than a year.” To find out how much you can save, visit: lutron.com/green.

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As Seen in FORTUNE magazine — September 28, 2009

Photos of Georgian College in Ontario, Canada, which reduced it’s lighting bill by 70% with Lutron’s Quantum® Total Lighting Management System.

This year saw some encouraging steps. The $787 billion stimulus package signed by President Obama in February provides $11 billion for smart-grid investments, $3.4 billion for carbon-capture and storage demonstration projects; $2 billion for work on electric car batteries; and an extension of tax credits for wind energy. But for many technologies, money is just one obstacle. Design standards, or best practices, need to be developed before widescale deployment can occur. It’s no surprise, then, that creating these sustainability standards is important. That’s where Norway-based Det Norske Veritas (DNV), a global provider of services for assessing and managing risk, comes in. Tapped by the European Commission to help speed industry implementation of carbon capture, it is developing best practices for making the technology work efficiently. “With carbon capture and storage, there are three phases you have to look at,” says Henrik Madsen, president and CEO of DNV. “How do you capture

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the carbon? How do you transport it to the geological structures where it will be stored? How do you make sure that the storage is safe and long term?” Working with 10 industry partners, DNV is developing standards for transporting CO2 in pipelines (something not addressed by current regulations), as well as a methodology for selecting and qualifying proper sites for storage. “By qualifying technology and creating the standards, we help develop the solutions needed for climate change, then get them disseminated and implemented,” says Madsen, adding: “Safely, reliably, feasibly.” Developing best practices for sustainable technologies isn’t a new line of work at DNV. Nearly 80% of offshore wind farms have been built to DNV standards. Today, a quarter of a century after it first became involved with wind energy, the company is the largest independent certifier of wind farms. DNV also works with energy companies to evaluate potential sites for wind turbines, to measure wind profiles, and to calculate how much energy is available. Yet when it comes to tackling climate change, technology isn’t the only area where standards play a key role. To encourage developed nations to invest in emissions-reducing projects in developing nations, the Kyoto Protocol established a system known as Clean Development Mechanism (CDM). The developed

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country would receive credits for the resulting emissions reduction, and those credits could then be used as offsets against their own reduction commitment under Kyoto. The challenge, however, was making sure that CDM initiatives truly delivered results. Mechanisms for measuring reductions and validating projects had to be created. In 2004, DNV was accredited by the United Nations Framework Convention on Climate Change to perform independent verifications of emissions reductions. It has since certified more than 1,000 projects, mostly in China and India.

steer the discussion—and the policies ultimately enacted— in a direction that makes technical, and financial, sense. Consider the energy powerhouse Royal Dutch Shell. Like many of its competitors, it is making big investments in renewable technologies—$ 1.7 billion over the last five years. It is also working to reduce emissions at its own facilities, with 2008 levels down 30% from 1990. But Shell has been doing something else, too: It’s been talking the talk and walking the walk. To help governments create the right policies and incentives for carbon capture and storage, Shell has been working Poor Grades with regulatory agencies, sharing data and lessons gleaned from When it expires in 2012, Kyoto will leave a mixed legacy. It its work in enhanced oil recovery, a process that requires CO2 spawned important mechanisms like CDM and the EU Emissions or some other fluid to be pumped into geological formations, Trading Scheme, a cap-and-trade sysjust like carbon-capture and storage tem designed to foster emissions resolutions. “We’ve got years of experiductions by putting a price on carbon ence doing this. We understand the (emissions over the cap would to geology,” says Cheney, vice f you want to preview thehave potential—and the complexity— ability to the product breakthroughs of Libby their own. One more be offset by credits purchased in the president of safety, environment, of a sustainable, low-carbon world, look no further than thing: We’ve got to do it all very quickly. market). But many missedtwo automakers unveiled and sustainable development for the electric car.countries This summer, theirmodels reduction targets, andthe in the U.S.vehicles on the road today, Shell Upstream Americas. “We want which, unlike hybrid More Demand, Limited Resources the never from ratified the treaty.AC power outlet. Fill up your make sure that as governments canSenate be charged a standard The math is sobering. Theto world’s resources—think oil, water, “Kyoto get awhile ‘just-passed’ develop frameworks for carbon By captank, sowould to speak, you sleep, and help cut your depenfood—are constrained, but the population is booming. on a report card,” says Paul Gildture,9they’re from scientists dence on carbon-emitting fossil fuels. The Chevrolet Volt and 2050 there will be more than billion hearing people on the planet, ing, former executiveexpected director of who work in the area, and 6.8 gaining the the Nissan Leaf—both to hit showrooms late next according to the U.N. Population Division, up from bilGreenpeace International, whoto now themore benefits of what learned.” year—are technical marvels, be sure. But to succeed they’re lion today. That means even demand forwe’ve already limadvises companies and governments Since cap-and-trade would put a going to need help. ited resources. The International Energy on sustainability. “It mobilized price on carbon, thus encourage Because the cars only go soEurope far on a Agency estimates thatand without corrective in particular, but it didn’t development of technologies single charge—100 milesachieve for the very Leaf; 40 action,the energy-related carbon dioxidelike 2 much because the U.S. join.” carbon capture, Shell been an to for the Volt, which hasdidn’t a small gas-powered emissions—now known tohas contribute No that one expects a comprehensive advocate for it,that’s as well. engine keeps the car running once the the global warming negatively imframework to emergeneed fromcharging Copen- stations Shell is talking to communijuice is gone—we’ll pacting ourBut environment—will rise 45% hagen, everyone looking a ties 2006 too, because at the end ofyou thelook where but people work is and park. for Because all between and 2030. “When start. “We’ll hopefully an agreeday that’s really the charging will put see a drain on the electric at it all together, youwhat very sustainability quickly comeis — michael w. pessina, president of ment on a reduction target 2050,” improving the social, eco-we’ll grid, we’ll need utilities to for adjust rates so to theabout: conclusion that the only way the office of product development, says Matthew Bateson, managing nomic, andwith physical those a drivers have an incentive to charge during be able to deal this lives is byof developing director energy and climatewe’ll at the lutron electronics company impacts. It’s a lesson that is off-peakfor times. And because want the resource-efficient, low-carbon systems,” WBCSD. “But it’splugged easy to commit oftenStigson, forgotten in the focus on emiscar that’s been into anto outlet all says Bjorn president of the World something that’s beyond lifetime. sions. “You can’t just go into Developa new day to charge only whenyour rates are lowest, Business Council for Sustainable What we also need are interim targets, in 2020, which force area and assume you know things aare done,” association says Cheney.of we’ll need software that lets cars and say utiliment how (WBCSD), CEO-led more immediate “You take the time to become part that community, to ties talk to each actions. other. We also need to figure out how technolmorehave thanto200 major companies from 35ofcountries. ogy In gets transferred, howto everything gets financed. Theour hope internalize their we values.” can result in decisions that inishort, when itand comes the low-carbon economy The longer waitThat to develop these systems, themay worse isfuture that independs the next on, twohaving years, we’ll be able to fillisinno these details.” tially seem costly. year, for example, Shellneed was the only major a great product longer the problem willLast get, which means we’ll even more, Eyes aren’t either. In June the and U.S. House oil company did not derive any fromof palm While enough. We’vejust goton toCopenhagen have the right infrastructure regueven harderthat corrective action. A biofuel great deal the oil. technolof Representatives passedgot an to energy bill establishing cap-andpalm oil isneed cheaper than other sources, Shell discovered that it latory schemes. We’ve encourage and helpafund all the ogy we is already being worked on. But perfecting trade system that requires a 17% emissions reduction 2005 couldn’t acquire any destroying rainforest. The move was startup companies that can bring more value and from marketand deploying it is without taking longer than it should, because the levels by 2020. But the bill still needs to work through the Senate a short-term hit to Shell’s pocketbook, but a longterm investment and plenty of debate—and revisions—are expected. in sustainability. The right framework may not be there yet, but at the most S2 www.fortune.com/adsections Walking the Walk forward-looking companies, the right thinking is. And perhaps With the framework for a low-carbon economy still unsettled, that’s the most encouraging sign yet that our future will be okay it’s little wonder that industry is making its voice heard, trying to after all. —Alan Cohen

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“We estimate that installed Lutron dimmers save over 9 billion kilowatt hours of energy per year, and that prevents 17 billion pounds CO from When of it comes to the low-carbon entering the economy our future atmosphere,” depends on, having a great product is no longer enough.

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www.lutron.com Lutron Electronics Co., Inc. www.lutron.com 7200 Suter Road Coopersburg, PA 18036-1299 Lutron Electronics Co., Inc. 7200 Suter Road World Headquarters 1.610.282.3800 Coopersburg, PA 18036-1299 Barcelona I Beijing I Berlin I Chicago I Dubai I Hong Kong I London I Los Angeles I Madrid I World Headquarters 1.610.282.3800 Mexico City I New York I Paris I São Paulo I Shanghai I Singapore I Tokyo I Toronto BarcelonaSupport Technical I Beijing Center I Berlin 1.800.523.9466 I Chicago I Dubai I Hong Kong I London I Los Angeles I Madrid I Customer Service York I Paris I São Paulo I Shanghai I Singapore I Tokyo I Toronto Mexico City I New 1.888.LUTRON1 © 10/2009Support Lutron Electronics Co., Inc. I Made and printed in the U.S.A. I P/N 367-1681 Technical Center 1.800.523.9466 Customer Service 1.888.LUTRON1 © 06/2009 Lutron Electronics Co., Inc.

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