YOUR ONE STOP
GUIDE
TO ALL
THINGS
Lenovo Digital Handbook
How can choosing >ĞŶŽǀŽ ǁŝƚŚ džĞƌƟƐ ŚĞůƉ LJŽƵ͍ dŚĞƐĞ ĂƌĞ ƐŽŵĞ ŽĨ ƚŚĞ ƐĞƌǀŝĐĞƐ ƚŚĂƚ ǁĞ ŽīĞƌ ƚŽ ŚĞůƉ LJŽƵƌ ŽƌŐĂŶŝƐĂƟŽŶ ƚŚƌŝǀĞ
WƌĞ Θ WŽƐƚ ^ĂůĞƐ dĞĐŚŶŝĐĂů ^ƵƉƉŽƌƚ We have specialist sales teams, product experts & technical ĐŽŶƐƵůƚĂŶƚƐ ŽŶ ŚĂŶĚ ƚŽ ŽīĞƌ ƐƵƉƉŽƌƚ where needed.
sŝƌƚƵĂů tĂƌĞŚŽƵƐŝŶŐ tĞ ĐĂŶ ŚĞůƉ ŽƉƟŵŝƐĞ LJŽƵƌ ƐƵƉƉůLJ chain with virtual stock holding ĨĂĐŝůŝƟĞƐ ĂŶĚ ĚƌŽƉͲƐŚŝƉ ƐĞƌǀŝĐĞƐ͘
dƌĂŝŶŝŶŐ Θ ĞŵŽƐ We can provide product training, ĚĞŵŽŶƐƚƌĂƟŽŶƐ Θ ůŽĂŶ Ŭŝƚ͕ ĂƐ ǁĞůů ĂƐ use of our state-of-the-art demo suites.
Finance/Credit/Leasing tĞ ŽīĞƌ ŵƵůƟƉůĞ ĞĂƐLJ ƉĂLJŵĞŶƚ ŵĞƚŚŽĚƐ ŝŶĐůƵĚŝŶŐ ŇĞdžŝďůĞ ĮŶĂŶĐĞ ŽƉƟŽŶƐ Θ ůĞĂƐŝŶŐ ĂŐƌĞĞŵĞŶƚƐ͘
ŽŶƐƵůƚĂŶĐLJ tĞ ŽīĞƌ ĚĞƐŝŐŶ Θ ŝŶƐƚĂůůĂƟŽŶ support, alongside 24/7 customer support and white label managed services to help you support your customer.
ŝƌĞĐƚ ^ŚŝƉŵĞŶƚ tĞ ĐĂŶ ƐƚƌĞĂŵůŝŶĞ LJŽƵƌ ůŽŐŝƐƟĐƐ through direct shipment of orders from your warehouse to your customers.
Be sure to ask your account manager about how we can support your business today. Speak to an expert Basingstoke 01256 707 070 Burnley 01282 776 776 store.exertis.co.uk
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YOUR ONE STOP GUIDE TO ALL THINGS LENOVO. There are many reasons why choosing Lenovo is the right choice for you and your customers. Be it their award-winning products, flexible support or range of offers and promotions. Discover the 5 reasons why choosing Lenovo is the right choice all in one handy guide.
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REASONS WHY CHOOSING LENOVO MAKES A DIFFERENCE
Tools to help you (PSREF/SmartFind/ Partner Portal/ warranty
Offers and promotions
Award winning design (products)
Rewards (LoveThink)
Premier support
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TOOLS TO HELP YOU. Lenovo is always ready to lend a helping hand. That’s why they have a selection of tools that can help you make the most of everything Lenovo has to offer.
PSREF Quickly and easily find product specs for any Lenovo product all in one place. PSREF is updated every 3 weeks and includes all the new products and models launched. FIND A PRODUCT OR MODEL CLICK HERE
PARTNER PORTAL
Want higher sales? More profit? Bigger rewards? Enhanced channel program to make it easier for you to grow your business with Lenovo and offering the most competitive prices and attractive rewards.
Intuitive partner portal at www. lenovopartner.com, for sales, product, marketing and training functionality, live chat support and more.
Excellent rewards through rebates, sales support, MDF, demo products and sales representative incentives.
Easy sign-up or migration with simplified qualification criteria.
LOOK NO FURTHER! Register to Lenovo’s Partner programme today and get Excellent rewards through rebates, sales support, MDF, demo products and sales representative incentives.
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TOOLS TO HELP YOU.
SMARTFIND A simple and easy to use platform that allows you to find accessories and services that are compatible with your device. FIND COMPATIBLE ACCESSORIES AND SERVICES CLICK HERE
LENOVO SERVICES & WARRANTY – BUSINESS Lenovo offer a broad portfolio of services that can make your IT operations run smoother - and enhance your bottom line. THESE INCLUDE: Warranty & Protection: Keep PCs, tablets, servers, and other devices up/running with flexible support options. Hardware Services: Benefit from hardware-specific expertise and support.
Configuration Services: Ensure accurate PC configuration and security from day one.
Deployment Services: Systematize and automate labour-intensive, manual IT tasks.
Financial Services: Leverage custom lease solutions to preserve cash flow, increase purchasing power, and reduce total cost of ownership.
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OFFERS AND PROMOTIONS. Discover all that Lenovo has to offer with cashback, discounts and trade ins that will help you to maximise your sales. Make sure to keep checking in using the below links so you can make the most of Lenovo’s latest offers.
HELP OFFSET YOUR CARBON FOOTPRINT
OUR TRADE-IN PROMOTION ALLOWS YOU TO SUPPORT THE ENVIRONMENT BY RECYCLING YOUR OLD DEVICES IN A SUSTAINABLE, SECURE AND ETHICAL MANNER.
GET UP TO £170 OFF YOUR NEW LENOVO ELIGIBLE PRODUCT WHEN YOU TRADE IN YOUR OLD DESKTOP
Want higher sales? More profit? Bigger rewards? LOOK NO FURTHER! Register to Lenovo’s Partner programme today and get Excellent rewards through rebates, sales support, MDF, demo products and sales representative incentives.
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OFFERS AND PROMOTIONS. DOCK IT. BAG IT. Buy a docking station and bag with your Lenovo ThinkPad and get up to £100 CASHBACK.
THINK SMARTER. THINK LENOVO. THINK CASHBACK. 30%* off the price of your Lenovo ThinkVision monitors or Lenovo accessories when you buy Lenovo Think PCs.
REAL POWER COMES FROM WITHIN.
THINK SMARTER MEETINGS. THINK THINKSMART.
WORKSTATION PERFORMANCE AT THE DESKTOP PRICE.
Buy a qualifying Lenovo ThinkCentre M90n Nano and try it for up to 45 days.
Buy a qualifying Lenovo ThinkSmart Hub 500 and try it for up to 45 days.
Buy any Lenovo Desktop Workstation and test the product for up to 45 days.
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REWARDS. WHAT IS LOVETHINK? LoveThink is an online portal that has been set up especially for Lenovo Channel Partner sales staff to help them sell Lenovo’s mid-range products.
LOVETHINK HAS 3 KEY ROLES FOR CHANNEL PARTNER SALES STAFF. 1. It’s where you can find all the info you need on the features and benefits of Lenovo’s mid-range products, as well as handy advice on how to sell them. 2. It’s where you can catch up on the latest product news and deals. 3. It’s a loyalty programme (incentive scheme) where you can earn points for selling Lenovo mid-range products. You can then redeem your points for great rewards (free of tax).
HOW DOES THE LOVETHINK INCENTIVE WORK? It couldn’t be easier...
You sell qualifying Lenovo mid-range products.
You earn points for selling those products.
You redeem those points for rewards.
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REWARDS. HOW CAN I ACCESS LOVETHINK?
Users have to register for LoveThink before they can access the site. You can register at www.lovethink.co.uk. It’ll only take a few minutes. Once registered, you’ll have access to product specs, education games, quizzes, deal sheets and other useful info about Lenovo’s mid-range products. But you won’t have access to the incentive side of the portal. Yet. How you do that is answered next…
HOW DO I SIGN UP FOR THE FREE OF TAX INCENTIVE? Before you can earn points – and rewards – for selling Lenovo’s mid-range products, first you have to opt in to getting your rewards free of tax. So after you’ve registered, go to the ‘Incentive’ tab on the LoveThink portal. Click ‘opt in’, then just pick your tax bracket from the drop down list. This information is completely confidential. HMRC needs to know it so we can pay the tax on your rewards, so you don’t have to. Ready to opt in? Just visit www.lovethink.co.uk/incentive
GOT ANOTHER QUESTION? If you need to know more, or want to check out Lenovo LoveThink for yourself, please visit www.lovethink.co.uk
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AWARD WINNING DESIGN.
LAPTOPS Our ThinkPad laptops set the standard for business computing. Tough as nails and reliable, these laptops and 2-in-1s keep you productive in any environment. And it gives you the tools you need – from high-end processing and graphics to cutting-edge touchscreen technology, from pen support to epic battery life, ThinkPad keeps you productive and engaged wherever you are.
DESKTOP ThinkCentre desktops power the work lives of professionals across ThinkCentre desktops power the work lives of professionals across the world. Engineered to maximize productivity, they’re durable, reliable, and secure. Form factors range from traditional tower desktops to ultracompact powerhouses to streamlined all-in-ones.
TABLETS With screens larger than smartphones (8 to 10.1 inches), tablets are With screens larger than smartphones (8 to 10.1 inches), tablets are the perfect device for on the go, and Lenovo tablets feature the perfect mix for work and play. Whether you want a Windows tablet, an Android tablet, or an amazing 2-in-1 tablet with a keyboard, we offer a full range of affordable devices. You can even go online with our 4G models that don’t require Wi-Fi.
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AWARD WINNING DESIGN.
MONITORS Whether you need a computer monitor for gaming or entertainment, for home or office, Lenovo has the right one for you – at a price that won’t break the bank. Engineered with functionality, environment, affordability, aesthetics, productivity, connectivity, versatility, and comfort – Lenovo monitors deliver crisp, clear images and text, every time.
ACCESSORIES Even the best computers can be made better with the right PC Even the best computers can be made better with the right PC accessories. It’s all about outfitting your desktop or laptop with accessories customized to your specific needs. Whether you’re looking for a robust speaker system or a rugged laptop backpack, we’re proud to carry PC accessories that enhance your computing experience.
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PREMIER SUPPORT. TECH SUPPORT WITH THE PREMIUM DIFFERENCE. LenovoTM Premier Support connects the customers directly with skilled technicians who provide advanced troubleshooting for hardware and software issues1, onsite support2,3 and parts prioritization3,4 when required. Available around the world 24x7x365, Premier Support agents are committed to getting their customers back up-and-running as quickly as possible.
Key Features • • • • •
Dedicated, advanced technical support available 24 x 7 x 365. Onsite Labor2,3 & Parts Prioritization3,4. Technical Account Manager for proactive relationship and escalation management. Single contact for end-to-end case management to see all issues through to closure. Comprehensive hardware & software support1.
Software Support
• Support of select third-party operating systems and end-user applications1. • Step-by-step installation, reinstallation, or configuration assistance. • Hot fix and patch assistance.
Hardware Compatibility • Think branded desktops, notebooks, workstations and SmartHub Products. Customer Benefits.
Customer Benefits • • • •
A single point of contact in the support organization. Improved productivity by minimizing time spent resolving issues. Comprehensive issue resolution by elite, skilled technicians. Enhanced support experience by reducing support steps.
WWServices - PremPartnerDatasheet - 072619 - ChannelComm -RL/PS 1 Support limited to select software applications. Does not include how-to or technical assistance for enterprise software applications or custom, industry-specific software. Contact the Premier Support center for a complete list of supported software. 2 If Lenovo determines the issue is covered by warranty and cannot be resolved over the phone or through a customer replaceable part, repair will be made on-site where service is available. Otherwise, best available service delivery will be used. Calls received after 4:00pm local time will require an additional business day for service dispatch. 3 Not available in all countries. 4 Out of stock parts could delay service delivery. 5 To be fully enabled in 2019. Various levels available. Select criteria apply. Contact your local sales representative for more details. All products and offers are subject to availability. Lenovo reserves the right to alter product offerings and specifications at any time, without notice. Lenovo makes every effort to ensure accuracy of all information but is not liable or responsible for any editorial , photogpraphic or typographic errors. All images are for illustration purposes only. For full Lenovo product, service and warranty specifications visit www.lenovo.com. The following are trademarks or registered trademarks of Lenovo: Lenovo, the Lenovo logo, ThinkPad, For Those Who Do and ThinkPlus . Other company, product and service name may be trademarks or service marks of others. © 2019 Lenovo. All rights reserved.
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PREMIER SUPPORT. Service Availability Africa & Middle East: Algeria, Angola, Bahrain, Cameroon, Egypt, Ghana, Iraq, Ivory Coast, Jordan, Kenya, Kuwait, Morocco, Nigeria, Oman, Pakistan, Qatar, Saudi Arabia, Senegal, South Africa, Tanzania, Tunisia, Uganda, United Arab Emirates, Uzbekistan, Zimbabwe. Asia PaciďŹ c: Australia, Bangladesh, Cambodia, Hong Kong, India, Indonesia, Japan, Malaysia, Nepal, New Zealand, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam, Macau, Myanmar. Europe & RUCIS: Albania, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom. Latin America: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Mexico, Panama, Peru, Uruguay. North America: Canada, United States.
To know more, connect with a local Lenovo representative or a reseller.
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