Healthcare Public Sector Guide
Contents Welcome to the Heathcare Guide................................................ 3 A healthy outlook for IT .............................................................. 5 Healthcare Solutions From: ASUS................................................. 8 Fujitsu........................................................................................ 10 Lenovo...................................................................................... 12 APC........................................................................................... 14 Ricoh......................................................................................... 15
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Welcome to the Technology in Healthcare Guide from Exertis. While doubts have recently been cast over the National Health Service’s ability to successfully make the £22bn of efficiency savings it was striving for, this has resulted in a new era of opportunity unfolding within the healthcare sector for Exertis resellers. Now, more than ever, the introduction of the latest in highly efficient digital technology will play a role in helping the NHS to streamline processes, improve efficiency and optimise the quality of patient care it delivers, while also helping it get its finances back on track. That’s why we’ve created this guide. It’s been designed to help develop your understanding of how the latest developments in Computing, Print and Networking technologies can benefit healthcare leaving you better informed when having conversations with your healthcare customers. It goes without saying that Exertis offers a vast range of products that will help to boost efficiency and reduce costs in healthcare environments. However, succeeding with the NHS requires more than just relevant products - and that is where Exertis’ specialist teams can add real value. In addition to our healthcare product knowledge and expertise, we add tangible value through our services. These range from pre-configured equipment delivered next day or a drop-shipped straight to your end customer, as well as on-site surveys and installation services. We can help you refine and develop your healthcare value proposition and then successfully deliver on it, opening up new opportunities that build incremental and sustainable revenues for your business, while at the same time helping the NHS achieve healthcare’s ultimate goal – to put patients back at the centre of care, in order to achieve more positive outcomes. Why not speak to your Exertis Account Manager today, or visit the Exertis Public sector website for the latest Public sector news, technologies, promotions and offers. At store.exertis.co.uk/publicsector
Phil Brown B2B Sales Director
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A healthy outlook for IT There’s no doubt that the healthcare and IT industries are bedfellows of necessity. The former is at a major turning point as doctors and hospitals strive to find ways to satisfy the needs of their patients whilst battling with meeting budgetary constraints. Healthcare has been accused of being slow to embrace technology in an increasingly digital age. Progress is more of a steady slog than headline making disruption but there are clear signs that this is now changing.
Mobile devices in healthcare
Big Data in Healthcare
Over the past few years, mobile devices (smartphones, tablets and their apps) have become commonplace in the workplace and healthcare hasn’t been immune to that. Indeed, there has been a variety of applications specifically for physicians and admin staff ranging from medical calculators to clinical presentations and actual Electronic Health Records (EHRs). Whilst there has been a growing demand from consumers (patients as well as hospital staff) for greater access to and portability of health information, there is equally a demand for retaining privacy. Hospitals and the medical profession need to ensure that they have proper security features in place to cope with any data breaches which could do considerable harm to their reputation. In addition to the smartphone, wearables have entered the marketplace and many of these have an impact on healthcare as individuals use these to monitor their fitness, diet and even quality of their sleep. These applications and the information they provide enables the individual to take greater control of their own health and, if shared with doctors, can potentially aid diagnosis and prescription. Indeed, there are now numerous wearable biosensors (WBS) that can be used to constantly measure blood glucose levels, heart beat rate and other biometric data. This real time information can then be sent wirelessly to healthcare providers or monitors. WBS is a rapidly growing wearable health technology sector and the Samsung Simband watch was a good example of how this type of technology is being brought to market. Thanks to Wi-Fi and Bluetooth technology, development in biosensors can help patients to have on-going monitoring of their health statistics and save money for the healthcare industry on continuous care and monitoring.
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According to an Accenture report on Healthcare Technology, they refer to what they term a “platform revolution”: that is the ever increasing ubiquity of mobile and cloud platforms that far surpass merely the ability to track in real-time a patient’s health. Rather this is a platform that addresses interoperability by capturing data from disparate sources such as wearables, phones and biosensors and pulls it all together to give a patient and caregiver a holistic and real-time view of the patient’s health. Many analysts believe we are facing a data explosion which transcends the healthcare industry as much as anywhere. In fact, big data has become so big that some 41% of healthcare executives say the data volume their organisation manages has increased by a staggering 50 per cent in just over a year as highlighted in the Accenture report. However, it’s the ability to be able to analyze and manage large sets of data that will provide better outcomes and possibly lower cost of care. Healthcare organisations that handle large numbers of patients need to focus more on data warehousing and reporting solutions. For IT specialists, it provides the opportunity to build complex back-end solutions with easy to use front-end reporting tools. Analytics will provide valuable insights at the point of care but analytics alone won’t be an answer or solution for all problems or difficulties unless organisations and providers have access to more robust patient tools.
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Cloud adoption likely to increase for EHR Of course not all patient data and information is currently stored in one place and whether hospitals and doctors have the desire or even the ability to use the personal data we collect from wearables is debatable. However, there is a growing demand for patient data to be more portable and that requires records to be stored electronically. According to a study in the US by Premier (a healthcare alliance), about 95% of healthcare providers say interoperability challenges limit their ability to transfer data from one medical centre to another. Susan DeVore, CEO of Premier, believes that whilst there has been significant inroads into e-records those records are not able to seamlessly talk between different entities. With patients using both a private and a state service, the position isn’t likely to be that different in the UK either. The cloud is a possible solution and it is expected that cloud-based Electronic Health Records (EHR) adoption will continue because of its adaptability and flexibility. However, cloud security will be of paramount importance to patients and hospitals alike.
Patient-friendly technologies Competition in healthcare organisations isn’t new particularly in the private sector. Hospital reputation is intrinsically linked to patient volumes. Health IT, surgical technology and the like help to shape the reputation, but how a hospital accommodates its patients directly with technology is just as critical. "Competition for patients in many markets is fierce, so the smart hospital is the one that leverages IT that directly impacts the patient," says
Vince Ciotti, a principal at health IT consulting firm H.I.S. Professionals. He highlighted a number of patient-friendly technologies that could make a positive difference to a hospital’s reputation and customer satisfaction.
Speech-assisted automated attendant systems Hospitals can stay competitive and also save money with a voice recognition phone system. The systems could reduce staff overtime, improve customer experience, reduce telecoms costs and help to avoid dropped calls or unpleasant patient interactions. Nuance Dragon Professional’s SpeechAttendant connects to a PBX or IVR and uses Nuance’s advanced speech recognition technologies to deliver an enhanced self-service experience to customers by routing callers through menu-driven options and providing frequently requested information such as operating hours, mailing address, and driving directions to callers.
Self-register kiosks Similar to self-check-in stations at an airport, self-register kiosks can be strategically positioned, ER and outpatient registration areas that are secured, and patients can verify their identities or update their information. This can improve customer service, reduce and identify queuing, and provide a private and convenient way to book in or out of units. The Lenovo ThinkCentre M93z All-in-One (AIO) has been designed to combine user comfort with technological brilliance. The sleek design lets the AIO fit snugly in any working environment. With the latest Intel Core processors, Graphics, Hybrid HDD and superfast USB 3.0 ports, performance has never been higher. Excellent manageability features with Intel vPro and a host of green certifications make the M93z a true all-in-one.
Wireless connectivity Physicians, clinicians and other staff members are not the only people in a hospital who live on their mobile devices and smartphones. Similar to restaurant chains, hospitals should offer a friendly WiFi connection to make it easy for patients and visitors to access the wireless network. The NETGEAR WN2000RPT. Move with ease throughout the hospital knowing your wireless laptops and mobile devices will now stay connected even in the far corners. Boost your WiFi coverage and bring WiFi connectivity to wired devices like Smart TVs or game consoles.
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Bedside computer terminals Bedside computer terminals allow patients to see the processes happening around them while still enabling physicians and nurses to update patient records efficiently. The FUJITSU PC ESPRIMO E420 delivers high-quality computing for your back office applications and projects at a very attractive price point. You can choose costoptimized fixed configurations for immediate delivery.
Hospital telephones Doctors and nurses must have a good telephone within the hospital in case of emergencies occurring outside of the hospital. BT phones come with BT Trace for Health organisations which is operated by using the hospital wireless network, tagged assets are tracked and their locations are displayed on a computer screen. 100 name & number directory and 3 number speed dial. Caller display type 2 with ability to dial from a 30 no. Hands free function with on hook dialling and volume control. Digital answering machine with up to 16 minute recording time.
Tablet Device in Hospital Smart phones and tablet computers could potentially redefine healthcare, and at hospitals. Far more flexible and
bedside-friendly than even small laptops, these handheld devices promote safer, better, and faster care by enabling doctors and other caregivers to educate themselves and their patients on the fly. Here at Exertis we provide a wide range of tablets, from LG to Samsung and Acer to Lenovo but also with our very own tablet range, Linx. The Samsung Galaxy Tab A is cleverly optimised for doctors and nurses alike, helping them to share content throughout the hospital, connect and browse on the internet.
3D Printing is a natural extension of 3D imaging More and more surgeons and interventionists are requesting 3D-printed models for complex patient cases in order to fully understand the relationship between anatomical features or practice the procedure on the bench. The Big Builder Dual-Feed Extruder 3D printer enables you to create superb quality, highly accurate 3D objects while saving both time and money. No more self-assembly or DIY-kits; just install and print. The Big Builder Dual-Feed Extruder is able to print 2 colours/materials through 1 nozzle. Printing PLA with PVA as support material is not an issue for the Big Builder Dual-Feed Extruder.
For more information on any of these products speak to your Exertis Account Manager Altham 01282 776776
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ASUS understands that your public sector customers may need to streamline collaboration, improve efficiency, and serve a diverse and demanding environment— all under tight budgetary constraints. There are a selection of products which would be perfect for the healthcare sector.
ASUS Transformer Book T100 Powerful for doctors use at anytime, anywhere ASUS Transformer Book T100 is the beautiful ultraportable that’s also a 10.1-inch Windows tablet. Detach the tablet to work around the hospital, on the move, and dock to enjoy the comfortable keyboard, smart gesture-enabled touchpad and advanced connectivity whilst working hard in the back office. • 10.1” display • Intel® Atom® Z3775 processor • 2GB RAM • 64GB HDD • Windows 8.1 Pro • Free Windows 10 upgrade now
Part code: ASUST100TAM-DK024P
ASUS Desktop D310MT Reliable protection for all confidential files ASUS commercial desktops come with a Kensington lock for additional asset management and security. Keeping your hardware and confidential data inside well protected in the back office. With 100GB free space for 1 year, wirelessly share client files privately across multiple devices throughout the hospital. • Intel® Core™ i3-4170 Processor • 4GB RAM • 500GB HDD • Windows 8.1 Pro • Free Windows 10 upgrade now
Part code: ASUSD310MT-I54460113F
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ASUS All-in-One Fast response time for a fast-paced environment The ASUS All-in-One PC ET1620 provides a technological leap in multi-touch interactivity. It offers sensitive and smooth touch experience for users to enjoy fast response with easily touch of the fingertip so no more waiting for client details to load in the reception. • 16” touch display • Intel® Celeron J1900 processor • 4GB RAM • 500GB HDD • Windows 8.1 Pro • Free Windows 10 upgrade now
Part code: ASUSET1620IUTT-BD049M
ASUSPRO ESSENTIAL P2520LA Improvement on hospitals productivity and security The ASUSPRO P2520L notebooks are designed for small medium hospitals with controlled budgets that demand durable high-end performance and failsafe security. With additional USB ports and replaceable battery, they are highly productive. Budget-friendly, they’re the perfect choice for smart hospitals to get on the right path to success. • 15.6” display • Intel® Core™ processors • 4GB RAM • 500GB HDD • Windows 7 Professional w/ Windows 8.1 Pro • Free Windows 10 upgrade now
Part codes: P2520LA-XO0039G P2520LA-XO0301G P2520LA-XO0040G
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Fujitsu offers innovative and tailored solutions to challenges faced by customers in the public sector. Whether in the areas of healthcare, education or government, Fujitsu appreciate that ‘one size fits all’ approaches are not appropriate, and so focus fully on customers’ goals and business needs throughout the whole design process.
Fujitsu ESPRIMO E420 Delivers on results for every healthcare office The FUJITSU ESPRIMO E420 delivers high-quality computing for your hospital applications and projects at a very attractive price point. You can choose cost-optimized fixed configurations for immediate delivery. Alternatively, you can use configuration options to meet your specific hardware needs, while staying within your budget. • Intel® Core™ i3 processor • 4GB RAM • 500GB HDD • Windows 7 Professional w/ Windows 8 Pro • Free Windows 10 Upgrade now
Part code: FESPE0420P43AOGB@STF
Fujitsu LIFEBOOK A514 The essential healthcare partner for organisations of all sizes The LIFEBOOK A514 is a solid everyday notebook with a 15.6-inch anti-glare HD display in a 16:9 widescreen format so you can see more client records on one screen in the back office. You can also connect up to a TV via HDMI, charge your mobile phone or media devices with the Anytime USB Charge, even when your LIFEBOOK is in off mode. • 15.6” display • Intel® Core™ i3 4005U processor • 4GB RAM • 128GB SSD • Windows 7 Professional w/ Windows 10 Pro license
Part code: FLBA514M45AOGB@STF
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Fujitsu ESPRIMO Q520 A mini PC packed with efficiency The ESPRIMO Q520, featuring full desktop PC functionality in a stylish and compact housing, is perfect to tuck away neatly in the reception area. Latest generation Intel Core processors deliver the performance to meet your daily hospital needs. The Zero Noise functionality guarantees silent operation. • Intel® Core™ i5 processor • 4GB RAM • 128GB SSD • Windows 7 Professional w/ Windows 8.1 Pro • Free Windows 10 upgrade now
Part code: FESPRQ520P25A1GB@STF
Fujitsu LIFEBOOK A555 An everyday power with all the essentials you need from a PC The FUJITSU LIFEBOOK A555 is a solid and reliable partner with a 15.6-inch anti-glare display offering comfortable viewing, whether you are in the back office in the hospital, or on the move. For all size hospitals, this laptop has essential performance for everyday tasks. • 15.6” anti-glare screen • Intel® Core™ i5 processor • 4GB RAM • 128GB SSD • Windows 7 Professional w/ Windows 8.1 Pro • Free Windows 10 upgrade now
Part code: FLBA5550M450OGBTAP@STF
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Lenovo is dedicated to delivering reliable, innovation-rich products and services that drive better patient care and stronger collaboration while building a healthcare infrastructure that supports the promise of connecting people and possibility in important new ways.
Lenovo ThinkPad L450 Light on weight, yet powerful for healthcare It is significantly thinner and lighter, but it’s truly big on performance. The latest Intel® Core™ i processors provide more computing power and a 14” FHD IPS display means the most brilliant graphics. Add in vPro for manageability, rugged durability and up to 8 hours of battery life and you’ve got a truly powerful performer. • 14” display • Intel Core i5 processor • 4GB RAM • 500GB HDD • Windows 7 Professional w/ Windows 8.1 Pro • Free Windows 10 upgrade now
Part code: LEN20DT000QUK
Lenovo ThinkPad L540 Powerful cutting-edge processing throughout the hospital Enjoy visuals on a dazzling high resolution display, with HD being our standard offering. The L540 offers a 15.6” antiglare HD display. Full-sized and spill-resistant, the legendary ThinkPad ergonomic keyboard is renowned for its full array of keys, excellent feel, and TrackPoint pointing device. • 15.6” display • Intel Core i5 processor • 4GB RAM • 500GB HDD • Windows 7 Professional w/ Windows 10
Part code: LEN20AV0051UK
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Lenovo ThinkPad T450 Whisper-quiet fan for sensitive places The 14” T450 Ultrabook comes with all of the connections, ports, and displays that you would typically only find on mobile workstations. With the newest 5th Gen Intel Core processors in a sleek, lightweight, and durable package; this laptop is built for mainstream professionals, ideal for nurses and doctors around the hospital. Premium performance, powerful possibilities. • 14” display • Intel Core i5 processor • 8GB Ram • 256GB SSD • Windows 7 Professional w/ Windows 10
Part code: LEN20BV003SUK
Lenovo ThinkPad T450s Professional power for all professionals ThinkPad T450s is Lenovo’s thinnest and lightest T Series 14” Ultrabook. The T450s comes with all of the connections, ports, and displays that you would typically only find on mobile workstations. With the newest 5th Gen Intel Core processors in a sleek, lightweight, and durable package; this laptop is built for mainstream professionals within the hospital. • 14” display • Intel Core i5 processor • 4GB RAM • 180GB SSD • Windows 7 Professional w/ Windows 10
Part code: LEN20BX0024UK
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Finally, a server room solution for people without a server room Finally, a room solution Finally, a server server room solution Introducing quiet, secure, without cooled enclosures a server room for people for without a server room for frontpeople office space Need more IT roomquiet, but don’tsecure, have the floor space orenclosures budget? Introducing cooled No problem. Introducing quiet, secure, cooled enclosures
for front office spaceElectric NetShelter Introducing the office APC by Schneider for front space
® ® Office integrated rack enclosures—power, monitoring, management in an extremely quiet, Need more IT roomcooling, but don’t have theand floor space or budget? Need more IT room but don’t have the floorDesigned space orspecifically budget? to blend reliable, and attractive wood-veneered cabinet. No problem. No problem. into open office workspaces, the NetShelter Office enclosure ® ® Introducing the APC by Schneider Electric NetShelter Officecombines integratedthe rack ® technology with theand style decorators hunt for. Now rack you Introducing IT themanagers APC®cooling, by demand Schneider Electric NetShelter Office integrated enclosures—power, monitoring, management in an extremely quiet, can deploy servers and networking equipment right in the workspace, doing enclosures—power, cooling, monitoring, and management in an extremely quiet, reliable, and attractive wood-veneered cabinet. Designed specifically to blend away with the need forwood-veneered dedicated computer rooms. reliable, and attractive cabinet. Designed specifically to blend into open office workspaces, the NetShelter Office enclosure combines the into open office workspaces, the NetShelter Office enclosure combines the technology IT managers demand with the style decorators A rack enclosure so quiet, you won’t know it’s there hunt for. Now you technology managers demand with the style right decorators hunt for. Now you can deploy IT servers and networking equipment in the workspace, doing The soundproof construction allowsequipment you to place theinNetShelter Office doing in any can servers networking right the workspace, awaydeploy with the needand for dedicated computer rooms. busy office environment without disrupting day-to-day away with the need for dedicated computer rooms. activity. The ultra-quiet air cooling system andsoadvanced sound-dampening features reduce server noise A rack enclosure quiet, you won’t know it’s there A rack enclosure so quiet, won’tunnoticeable know it’s there by 98%—lowering it to you the same hum ofinbuilding Theover soundproof construction allows you to place thebackground NetShelter Office any air conditioning. The soundproof construction allows you today-to-day place the NetShelter Office in any air busy office environment without disrupting activity. The ultra-quiet busy office environment without disrupting day-to-day activity. The ultra-quiet cooling system and advanced sound-dampening features reduce server noiseair Integrated, all-inclusive plug-and-play solution cooling and advanced features reducehum server noise by over system 98%—lowering it to thesound-dampening same unnoticeable background of building The portable NetShelter itOffice is the mostbackground hands-off solution by over 98%—lowering to theenclosure same unnoticeable hum offor building air conditioning. bringing IT room reliability to non-IT spaces. The solution ships fully assembled air conditioning. and pre-tested, so there’s plug-and-play no extra time spent on assembly or configuration. You Integrated, all-inclusive solution Integrated, all-inclusive plug-and-play solution get integrated power distribution and cable management, high thermal The portable NetShelter Office enclosure is the most hands-off solution capacity, for ® power remote management software, and spaces. industry-leading APC Smart-UPS The portable NetShelter Office enclosure is the hands-off solution for bringing IT room reliability to non-IT Themost solution ships fully assembled protection in a secure, quiet, cooled enclosure that’s indistinguishable from bringing IT room reliability to non-IT spaces. The solution ships fully assembled and pre-tested, so there’s no extra time spent on assembly or configuration.other You office furniture.power All havenotoextra doand istime decide where to put the OfficeYou and pre-tested, soyou there’s spent on assembly orNetShelter configuration. get integrated distribution cable management, high thermal capacity, and roll management it into place. get integrated power distribution andindustry-leading cable management, high thermal ® capacity, power remote software, and APC Smart-UPS power remote management and industry-leading Smart-UPS®from protection in a secure,software, quiet, cooled enclosure that’s APC indistinguishable other protection in a secure, quiet,tocooled enclosure that’s from other office furniture. All you have do is decide where to indistinguishable put the NetShelter Office office furniture. All you have to do is decide where to put the NetShelter Office and roll it into place. and roll it into place.
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Learn how to reduce cooling expenses Call your Exertis Account Manager learn more Learn how to reduce coolingtoexpenses with our FREE Cooling Efficiency kit with our FREE Cooling Efficiency kit 14
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Expand Your Server Room Space without Building Out The unique NetShelter Office enclosure solution includes everything you need to house a highly reliable Expand Your Server Room Space IT deployment anywhere you have empty space— Expand Your Server without Building OutRoom Space power, cooling, monitoring, and management: without Building Out The unique NetShelter Office enclosure solution >unique Supports nearly every major server series The NetShelter includes everything youOffice need enclosure to house asolution highly reliable includes you need tounit—no house aneed highly > Zeroeverything U power distribution forreliable IT deployment anywhere you have empty space— IT deployment you have empty space— additional rack-mount PDU power, cooling,anywhere monitoring, and management: power, cooling, monitoring, and management: > Soundproof cable access forserver up to series 400 CAT5 Supports nearly every major > cables Supports nearly every major server series > Zero U power distribution unit—no need for Zero U power distribution needthermal for > Integrated cooling handles up to 3.6kW additional rack-mount PDUunit—no additional rack-mount PDU capacity > Soundproof cable access for up to 400 CAT5 Soundproof cable access up tomaintenance 400 CAT5 > Removable side panels forfor easier cables cables and installation > Integrated cooling handles up to 3.6kW thermal Integrated cooling handles up to 3.6kW thermal > Locking for security capacity doors capacity Just> populate the enclosure with servers, storage Removable side panels foryour easier maintenance > Removable side equipment, panels for easier maintenance devices, networking and you’re ready to go. andorinstallation and installation > Locking doors for security > Locking doors for security Just populate the enclosure with your servers, storage Just populate the enclosure with your storage devices, or networking equipment, andservers, you’re ready to go. devices, or networking equipment, and you’re ready to go.
SP C252SF Spend less time waiting and more time on business The Ricoh SP C252SF MFP offers all the benefits of colour with no-compromise performance. Productive and economical, it is designed for professionals and busy workgroups, combining quality colour, reliability and low running costs. With fast print speeds, double-sided printing and wireless networking, it is a versatile MFP, offering print, copy, scan and fax whilst also supporting wireless printing and scanning from smartphones and tablet computers*. • Spend less time waiting: benefit from 20ppm colour and B/W print output • Speedy 14 seconds first page out for maximum convenience • Added flexibility with wired and wireless network connectivity • Reduce operating costs with economic duplex printing • Effortless printing with Ricoh Smart Print & Scan mobile print app • Eco compliant Energy Star 2.0 accreditation
*Check availability with local supplier.
Part code: RICOC252SF
SP 4510SF Fast operation in any healthcare environment This versatile multifunctional printer packs a lot of features into a compact design. Printing at 40 black-and-white A4 page per minute and at 1,200 by 1,200 dpi the SP 4510SF combines speed with quality output so you are always prepared for the busy day ahead in the hospital. With the single pass duplex scanner the SP 4510SF can scan both sides of an original colour document in a single pass for fast distribution to e-mail, folder, USB, FTP, SMB, or URL. • Print, copy, scan, fax • First output speed of 6 seconds • Up to 1200 x 1200dpi print resolution • Automatic duplex printing and copying • Network ready
Part code: RICOSP4510SF
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