228.388.5888
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info@exitbiloxi.com
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rentals@exitbiloxi.com
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www.exitplr.com
EXIT PRESTIGE LUXURY REALTY Independent Member Brokerage
TABLE OF CONTENTS Note from Broker .…………………
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Company Overview………………..
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Our Statement ……………………..
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Our Services……..…………………
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Redefining Real Estate……………
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Gulfport Rentals …………………….. 15
Subject Property ..………………..
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Company Marketing……………….
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Property Management ……………
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Systems …..………………………..
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Retaining Services.………………..
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Timeline……………….…………….
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Your Team…………………………..
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International Network….…………..
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Office Locations ………………......
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FROM THE BROKER
Thank you for inviting EXIT Prestige Luxury Realty the opportunity to share information about our real estate and property management company, serving three (3) locations; Pascagoula, Biloxi and Pass Christian, MS.
Since 2008, EXIT Prestige Luxury Realty has been specializing in the listing and selling of Commercial and Residential Properties, in, a HOA/COA/POA management. By having a dedicated team, we can offer our clients a low property manager ratio, as well as a high level of professionals, personalized service.
Our management company, Prestige Luxury Rentals, provides 24-hour support, so whether we are onsite during business hours, or offsite after hours, our team is readily available to assist you. Our team focuses on providing owners with timely communication, easy to understand financial statements as well as operating analysis and management. We have a host of services available from guiding the day to day activities of a property for commercial, residential and condominium properties.
Our extensive experience, administrative and hands-on approach will ensure that we will reduce the efforts
of everyone involved in the property. We pride ourselves on the continued exceptional service we provide our clients and able to provide references to any of our properties on request.
Tashia McGinn Broker/Owner EXIT Prestige Luxury Realty Prestige Luxury Rentals 228.282.5356 | 228.388.588
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COMPANY OVERVIEW
With over 250 years of combined real estate, customer service and closing experience, The EXIT Prestige Luxury Team is equipped to move your goals from imagination to realization! We are proud to have over 70 licensed REALTORSŽ at your service. Our company strives to provide exceptional forward-thinkers who are not afraid to step out of the box or go the extra mile in facilitating the management of your property. EXIT Prestige Luxury Realty is comprised of highly trained professionals serving in the Company’s Residential, Commercial, Land, Investment and Property Management Divisions. Our company will provide the necessary tools, skill and knowledge to make your next real estate transaction a success. In choosing our company, you are choosing to receive the highest level of luxury real estate services available to you. Our company is motivated by real estate, but it is you the client that drives us to succeed.
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• • • • • •
We listen, we care, and we serve. We believe in people and their dreams. We own the problem with optimism. We do whatever it takes. We innovate and constantly improve. We practice work/life balance.
• We are dedicated to creating value for our CLIENTS FIRST.
• To be the most widely respected Real Estate and Property Management Company in the South Mississippi, providing the highest level of expertise to our clients. • To raise the standard in Luxury Real Estate and Property Management services. • To offer professional service at the highest standard.
• Provide the most favorable terms for you. • Provide the least inconvenience for you.
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LEARN. PERFORM. ACHIEVE
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ABOUT OUR SERVICES
The expertise you will find at EXIT Prestige Luxury Realty’s Commercial Division applies to all types of transactions, from purchase to sales to leases. We have specialists ready to serve you in multi-family, retail, office, land, industrial, and business real estate – the right fit for your commercial real estate needs. Our EXIT Commercial professionals offer a wealth of experience and knowledge. Because of our day-in and day-out presence in the marketplace, we have an extensive database of clients and properties. Our commercial real estate professionals are familiar with the marketplace and have marketed a wide variety of property types using an array of sales methods. This experience ensures that your goals will be optimized.
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REDEFINING REAL ESTATE
When we say we are “redefining service in real estate,” we mean it! Our clients come first. We will educate you on what needs to be done to have a successful sale of your property. There are many components to a successful real estate transaction; you can count on us to be there every step of the process and ensure no detail is overlooked. With a proven track record, the right skill set, and years of experience, the EXIT Prestige Luxury Realty Success Team has the right tools to successfully market and lease your property. If you’re serious about the success of your property, we’re serious about getting the job done!
“EXIT Prestige Luxury Realty Guarantee” – If you are unhappy with our service at any time, just send us written notice and we will unconditionally release you from your listing contract with EXIT Prestige Luxury Realty.”
Now more than ever, who you work with matters! 13
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RENT ROLLS
RENT ROLLS
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Company
MARKETING
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Team Approach
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Professional Photography
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Exit Smart Sign® Technology
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24/7 Information
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Lead Generating Brochures
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Lead Generating Company Website
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Lead Generating Corporate Website
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Lead Generating Virtual Tour
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Lead Capturing Property Text Code
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Lead Capturing Company Website
WE MAKE YOUR PROPERTY STAND OUT!
Technology beautifully designed to just work! o
International Network
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Lead Nurturing And E-campaigns
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Salesforce Contact Management System
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Social Media Campaigns On: » Facebook » Instagram » You Tube
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P R O P E R T Y M A N A G E M E N T 39
Management Fee To provide the services herein contemplated or as provided by the contract between ourselves will be 10% of the gross monthly rent collected each month.
Maintenance Fee Owners are charged a $25.00 hourly service charge for after hours maintenance work completed to/for their property. All labor and material to be paid by owner directly or deducted from rental proceeds.
Additional Charges Photocopying Services: mailouts (letters, notices, rental increases and tenant removal); Delivery Charges: mailouts as above, and or courier services.
Administrative •
Enforcement Of Declaration, Bylaws, Rules And Regulations
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Administration, Communication and Correspondence
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Hiring and Supervising Subcontractors and Trades
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Site Inspections, Reporting And Follow-up
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Consulting
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Preparing Property for Rental
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Repair and Maintenance
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Tenant Placement, Screening and Leasing
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24-hour Service and Support
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Tenant Evictions
Financial •
Collection Of Fees And Expenses (resort fees, power, cable upgrades and late charges)
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Management Of Accounts Receivable
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Management Of Accounts Payable
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Preparation Of Financial Statements
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Monthly Accounting
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Rental Collection
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Rental Disbursement
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Accounting •
Owner portal
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Tenant portal
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Owner direct deposit between 7th & 10th of the month
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Owner monthly statements
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Yearly owner statements & 1099 Reporting
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Tenant online payments
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Owner online payments
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Vendor direct deposits
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Move-out Security Deposit Accounting
Maintenance • Work Order Handling • Maintenance emergency handling 24/7 • Make Ready • Vendor 1099 reporting • Repair Limit - $300 • Work order invoices • No upcharge on Maintenance • Compliance with all State and Local Property Codes
Inspections • Move-in inspection • Move-out inspection • Inspection reports in pdf format with photos • Property grounds inspection • Inventory inspection • Appliance inspection
Other Services • Negotiate with and engage the services of contractors • Assess and supervise any required repairs • Maintain an up-to-date list of all tenants
• Sending out of tenant notices • Background checks and prescreening of all tenants • Preparation and Execution of Lease agreements • Handling of repairs up to $300.00 • Communication on repairs above $300.00
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❑ Increase interest and engagement by providing an active online community involvement, national and international exposure ❑ Help followers gain a better understanding of the Gulf Coast and Development by consistently posting on social media ❑ Establish sizeable online databases through networking, referrals and lead generating technology ❑ Establish relationships with social media influencers to increase property visibility, engagement and interest ❑ Incorporate user-generated content into digital marketing efforts to provide a unique and authentic perspective of the Mississippi Gulf Coast and property potential ❑ Use data and analytics to drive content creation for social media and blogging efforts ❑ Expand market reach by capitalizing on trends and the viral nature of social media ❑ Drive traffic to property listing and property website by including valuable links in social media and email marketing content
❑ Collect information, such as email, phone numbers and addresses, for e-newsletter and other marketing opportunities and demographic research to promote the property
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Attracting Tenants •
Determine ahead of time your “rental rates” (establish high and low rates).
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Create unique rental ads that stands out.
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Professional Photography
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Create flyers with unit information and contact information.
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Market available units online (Craigslist, Apartments.com, Zumper, MLS, Zillow).
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Market properties offline (“For Rent” signs, etc.).
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Schedule showings.
Screening Tenants •
Complete phone screen questionnaire (prescreen BEFORE showing unit).
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Complete showing of unit.
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Follow up with interested parties.
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Have prospective tenants complete Rental Application (we charge the tenant $40 to cover our cost).
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Process a criminal, credit, and background check.
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Reach out to previous landlord/management company to ask questions about prospective tenant rental history.
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Make decision based on rental history, background and credit check.
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If accepted, the tenant is contacted to secure unit with security deposit, schedule move in date and lease signing.
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If declined, phone call and standard letter is sent declining them.
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Manage a waitlist for prospective tenants
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INTERNET SEARCH SOCIAL MEDIA FOR RENT SIGN WORD OF MOUTH FRIEND | RELATIVE | NEIGHBOR FOR RENT
COMPANY PLACEMENT VENDOR REFERRRAL LOCAL NEWSPAPERS & MAGAZINES LIVES NEAR BY OR ON-SITE KNEW THE PROPERTY OWNER OTHER
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Move Out Process • • • • • •
Fill out a thorough Move Out Inspection. Create a “scope of work” on what will be needed to turn around the unit. Take pictures during the walk through. After assessing repairs, determine what is normal “wear and tear.” Determine charges to deduct from Tenants Security Deposit. Mail security deposit check and letter to forwarding address within 30 days of move out.
Turn Around Process • Once the “scope of work” and work orders have been created, repairs and maintenance are scheduled. • Once all work is completed, the unit/property is cleaned, and a “final walk-through” is completed. • Once “tenant ready,” we market the unit for attracting new tenants.
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PROPERTY MANAGEMENT
Financial & Administrative
Maintenance
Tenant Relations
Marketing and Leasing Property Inspections
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AmRent solutions help improve your bottom line by delivering easy-to-read reports with valuable information. Quickly convert qualified applicants to residents, while reducing skips and evictions, with information on:
✓ Criminal Records ✓ Eviction Data ✓ Credit Reports
✓ Identity Verification ✓ Scoring Tools ✓ Compliance Aids
Using multiple data points and proprietary query logic, AmRent provides a comprehensive profile of your potential residents—possibly giving you more information than applicants may disclose themselves. Our customized tools allow you to handle a greater number of applications more easily and efficiently than performing manual searches. AmRent is a trusted resident screening services provider with decades of experience. Our goal is to consult with you to develop innovative solutions that address your unique business needs, as well as industry challenges.
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Retaining
SERVICES
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Set Appointment With Leasing Coordinator To View Subject Property
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Execute PMA, Property Management Agreement
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Prepare Property For Professional Photography
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Provide Property Pet Policy
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Complete Owner W-9 Form
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Provided Inventory List Of All Items Remaining With The Property.
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Management Lease Term
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Minimum Stay Requirement Of All Prospective Tenants.
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Request all documentation for current leases.
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Execute PMA, Property Management Agreement
Pertinent Property Information Utilities Providers, Assessments, Dues Rules/Regulations, By-laws, CCRR Special Conditions, Allowances, Disclosures and Warranty Information.
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TRANSACTION TIMELINE PRE-LISTING
LISTED AND ACTIVE
LEASE SECUREMENT
✓ A scheduled appointment
✓ Marketing campaign started
✓ Application Received
✓ Property tour
✓ Professional photography
✓ Tenant Screening is completed
✓ Discuss strategy for Leasing your property
✓ Leasing Sign(s) are installed
✓ Acceptance of Terms by all parties
✓ Present Property Management Agreement
✓ Property submitted into multiple listing service
✓ Leasing documents are sent
✓ Market analysis completed
✓ Property website launched
✓ All monies and deposits collected
✓ Lease price is established
✓ Lead Generating print campaigns launched
✓ Move in inspections completed
✓ All PMA docs are executed and recorded
✓ E-mail campaigns started and office preview
✓ Refer friends to the EXIT team
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Rent Roll Showing, For Each Tenant: • Tenant’s name, suite number, size of premises. • Rent, scheduled rental increases. • Term commencement and expiration dates, options to extend. • Options and rights of refusal to expand or contract the premises or to terminate the lease. • Concessions made to tenants, including free or reduced rent, above standard tenant improvements, cash payments, moving allowances, or takeover of previous lease obligations. • A schedule of any tenant improvement work Seller is obligated to complete but has not yet completed and capital improvement work either scheduled or in process.
Current And Historic Vacancy Rates •
A copy of all leases (including all exhibits and attachments) and amendments.
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A copy of or access to review the tenants’ files maintained by the seller.
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Most recent financial statements and credit information and reports, if any, for all tenants.
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Current and historic payment reports for each tenant.
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Accounting of All Security Deposits and Pet Deposits.
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Any executed letters of intent with prospective tenants.
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Most recent leasing status report from leasing broker.
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Prepare Tenant Estoppel Certificates.
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Review signed Tenant Estoppel Certificates.
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Crosscheck signed estoppels against the rent/deposit schedule.
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Operating Information • Copies of all service, maintenance, leasing, management, or other contracts, and all other agreements, warranties, and guaranties relating to the operation, use, management, or maintenance of the property. • Receive and review utility bills (electric, water, gas) for the last two years. • Aged receivables report through the date for the prior twenty-four (24) months. • List of employees, if applicable, including name, position, wage and benefits. • A list of all furniture, fixtures, equipment and supplies attached to, located in, our used in connection with the operation of the property which will be conveyed to the buyer.
Building & Grounds Information
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Mechanical reports, including HVAC.
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Roof reports.
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Receive and review service contracts
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Verify all service contracts terminable without penalty
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Confirm assignability of service contracts
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Approve contracts to be transferred & notify Owner
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EXECUTIVE TEAM
EXECUTIVE TEAM
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Tashia McGinn is a licensed professional real estate Broker on the Mississippi Gulf Coast. She owns and operates her property management company: Prestige Luxury Rentals and three EXIT Prestige Luxury Realty offices located in Biloxi, Pass Christian and Pascagoula, MS. In 2018, Tashia was awarded “Brand Ambassador” by EXIT Realty of Mississippi. She was also presented the coveted “EXIT Spirit” award for North America by EXIT Realty Corp International. Her expertise and knowledge of condominiums catalyzed her to sell in excess of $20 Million Dollars in Real Estate before turning 27 years old. In 2008, Tashia successfully opened her own independent real estate brokerage.
EXIT PRESTIGE LUXURY REALTY TASHIA MCGINN Licensed Broker-Owner 228.388.5888 | 228.282.5356 tashia@exitbiloxi.com
Tashia has a passion for people and it emulates in everything she does. She has perfected the gift of using her story to distract, dispute and inspire others. Tashia firmly believes, that her exponential growth that her brokerages continually experience, is a true testament of her team’s hard work, drive and commitment to serve. Tashia’s team of 70 Licensed Real Estate Professionals, are continuing to grow and expand, so they may better serve the clients in the communities of the Gulf Coast.
A dedicated team-leader and client relations advocate. Her experience within the Customer Service and Administrative fields extends over 20 years. Her position as Client Relations Director within a global e-commerce-based company afforded her the opportunity to travel to Hong Kong and China in order to train and develop new staff members of the client relations department. Having the ability to work through language barriers, systemic issues and learning curves sets her apart from others. She hosts a wealth of knowledge in all things relating to office management, human resources and both training and facilitation.
EXIT PRESTIGE LUXURY REALTY MELINDA HACKENBRUCH Director of Operations Licensed Professional 228.388.5888 | 401.256.9333 melinda@exitbiloxi.com
Having the opportunity to work within the real estate field has allowed her to utilize her organization and attention to detail skillsets to the best of her ability. Managing between 60-75 agents, within an ever-growing brokerage is no small fete and she does so with ease and poise. Her goal is to create an office of transparency and team-work. She is exceptional in her ability to cultivate comradery and collaboration within the office. Communication is key, and she does her best to relay pertinent office information to our agents in a timely manner.
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Georgeanna has been a military wife for the last 24 years. She understands PCSing and is well versed in the buying, selling & rental aspects of real estate. Together, with her husband, they own and operate Hydra Tech Carpet & Disaster Services, LLC. She’s held multiple positions in both Administrative Management and Compliance Administration. It is her combined knowledge of government regulations, client relations and account management that sets her apart when it comes to those finite details. It is her background and experience that allows her to effectively and efficiently facilitate all your real estate needs.
EXIT PRESTIGE LUXURY REALTY
With her branding & marketing knowledge she will streamline the buying, selling or renting processes. She will thoroughly explain all details, so that you always know what to expect .
GEORGEANNA MONTALTO Director of Account Management Licensed Professional 228.388.5888 | 228.313.7075 georgeanna@exitbiloxi.com
Georgeanna is available to answer any questions you may have when it comes to buying , selling , renting or military relocation. She uses cuttingedge technology, that is user friendly giving her clients an optimal experience during the transaction process. She is well equipped to assist you in your next real estate endeavor.
Mike Madden, a licensed CCIM-Broker-Associate, and serves as the Commercial Regional Director for EXIT Prestige Luxury Realty. Mike has over two decades of experience, with a specialized knowledge in commercial real estate sales. Seamlessly combing the recourses of the CCIM Network and Leadership of EXIT Realty Corp. International, Mike is exceptional at providing the necessary and essential tools for success in real estate sales.
EXIT PRESTIGE LUXURY REALTY
MICHAEL MADDEN Commercial Regional Director Licensed Broker, CCIM 228.388.5888 | 228.697.3123 mike@exitbiloxi.com
Mike specializes in large tracts of land, commercial/industrial sites and income-producing properties --This in addition to sustaining a profitable business in single family residential sales. Mike’s professional experience includes working a certified appraiser. The scope of his background includes; Commercial Property Appraisals, Timber Appraisals, Residential Appraisals, U.S. Government Appraisals and Industrial Interests Appraisals. Throughout his career, Mike has acquired and managed over 2500 apartment units, 200 single family residential, 1050 self-storage facilities and countless commercial buildings along the Mississippi Gulf Coast. Mike holds an MBA from the University of Southern Mississippi and a Master of International Management from Thunderbird, a graduate school specializing in international business. Mike is a proud veteran and served in the United States Air Force as a former C-130 Navigator.
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Leading the way within his marketplace, Justin has garnered praise and recognition for his leadership and innate ability to list properties virtually with little to no advertisement. He's been branded as Mr. Follow-up among his peers. Justin is an aggressive go-getter with a knack for creating new business from the ground up, and his follow-up with clients is second to none. Justin has been able to build his database of clients all over the southern region through networking, branding and referral networking. Justin specializes in both residential and commercial real estate, with a background in business sales, regional development and new account services.
EXIT PRESTIGE LUXURY REALTY JUSTIN BRITT #1 Real Estate Advisor Licensed Professional 228.388.5888 | 601.382.2201 justinb@exitbiloxi.com
Justin is motivated by empowering clients with a solid foundation to make highly informed decisions about managing, buying, selling, or renting their property. He is an exceptional forward-thinkers who are not afraid to step out of the box or go the extra mile in any real estate transaction. His mission is to maximize your income, minimize your expenses, and keep your real estate transaction well supervised with your best interest always in mind.
With the surge of industrial, commercial, military, gaming, medical, and hospitality industries, South Mississippi is an excellent market for business ventures with ample opportunity for growth. There have been multiple towns along the Mississippi Gulf Coast that have repeatedly landed in the "Top 10 Most Affordable Coastal Towns. Let Julia show you what the Hospitality State has to offer. She will proudly assist all buyers, sellers, and investors with all property types. Julia specializes in the leasing, selling and buying of Commercial Real Estate.
EXIT PRESTIGE LUXURY REALTY JULIA HARRINGTON Commercial Division Licensed Professional 228.388.5888 | 904.316.1457 julia@exitbiloxi.com
EXIT Prestige Luxury Realty follows the template set by EXIT Realty Corp. International, promoting the values of family and community throughout the agency. EXIT participates in many community events and contribute charitable donations. The EXIT Realty Success Team meets regularly to brainstorm and help one another to achieve goals, both personal and professionally.
Choosing to work with Julia means you will be given the knowledge and assistance of the entire EXIT team of professionals. Julia is dedicated to ensuring every transaction runs smoothly. The right Real Estate Agent is a major investment, so feel free to kick back and check your boots at the door and let Julia serve all your Real Estate needs!
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With our ever-expanding Team of EXIT Professionals, our reach goes beyond that of the electronic medium. EXIT is a family-oriented company. We collectively, throughout all North America, work together as one giant sales-force to get the job done! Servicing clients is our #1 priority. EXIT is primarily a residential powerhouse, however it’s commercial reach, with a cadre of ten CCIM’s, is growing as fast as the company!
Every EXIT Professional all over North America, and the surrounding area, will know this property is F O R R E N T . Our company listings are shared on many different platforms in turn increasing organic exposure to buyers through EXIT’s vast network, locally and internationally.
I N T E R N AT I O N A L N E T W O R K
I N T E R N AT I O N A L N E T W O R K 81
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Proudly serving the Mississippi Gulf Coast from State line to State line!
Each full-service Office has a combined total of over 70 skillful REALTORSÂŽ ready to serve you! Our licensed professionals are you local Real Estate Experts. Our office moto is "one team, one dream". Allow us to help you fulfill your dreams in all thing's real estate!
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Serving the Coast
WE PROUDLY SERVE THE MISSISSIPPI GULF COAST FROM STATE LINE TO STATE LINE!
Each full-service Office has a combined total of over 70 skillful REALTORS® ready to serve you! Our licensed professionals are you local Real Estate Experts. Our office moto is "one team, one dream". Allow us to help you fulfill your dreams in all things real estate!
207 E SCENIC DR. PASS CHRISTIAN, MS 39571
2598 PASS RD. SUITE B BILOXI, MS 39531
1121 JACKSON AVE. PASCAGOULA, MS 39560
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Dedicated | Innovative | Motivated | Passionate
228.388.5888
|
info@exitbiloxi.com
|
rentals@exitbiloxi.com
|
www.exitplr.com