Services Offered By Reverse Logistics Solutions According to most people, reverse logistics is the procedure of shifting goods mainly from their final destination with an objective to capture value or appropriate disposal. However, there still has been a quest amidst management professional for a proper definition of reverse logistics. Keeping this in mind The Council of Logistics Management defines reverse logistics as the “process of planning, implementing, and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements” Multiple Aspects of Reverse Logistics Refurbishing and re-manufacturing initiatives also form a part of the reverse logistics process. Simply put, the process is much more than reusing the recycling packaging materials and containers. Simultaneously, redesigning packaging to utilize less material or minimizing the pollution and energy for transportation too are essential activities. However, they could be better positioned in the category of “green” logistics. If there are no materials or products are being sent backwards, the activity in all probability is not logistics. Reverse logistics also comprise processing returned merchandise owing to seasonal inventory, damage, salvage, restock, recalls and excessive inventory. It further includes hazardous material programs, recycling programs, asset recovery and obsolete equipment disposition. Interest in Reverse Logistics In the recent times the awareness of the science and art of logistics has been increasing. In addition to that, a great interest in reverse logistics has been piqued. Numerous organization that earlier did not focus much attention to the understanding and management of reverse logistics, have started to pay close attention to it. These enterprises are standardizing return operations with advanced operators. Some companies are also becoming ISO certified on their return procedures. Third parties dealing in returns have witnessed a great rise in the demand for their services. Furthermore, eminent solution providers specializing in supply chain management have come up with reverse logistics programs that provides the following services:
Returns Management Services (RMA) Support Warranty Returns Lease Returns Refurbishment Test and Debug Repackaging Fulfillment Disposal (Remarketing and recycling) Web Based Inquiry and Reporting
These companies with their integrated reverse logistics management system efficiently refurbishes a huge range of products within a lesser time and sets them back into the field after testing and reviewing the standards. All this can be achieved within 24 hours or even less than that helps in providing the highest environmental and economic return in the industry.