Kerri APPRENTICE
PARENT
Kerri Parent of Kerri Customer services A customer services administrator, facemediagroup administrator I think apprenticeships are brilliant. They’re a chance to take a leap into the real world. I’m dealing with real-life customers and situations all the time, answering calls and emails, checking deliveries, advising customers and interacting with them. It’s all about learning and moving forward, and I’m getting everything I need to move onto the next step.
© PURPOSE 2012
EMPLOYER
facemediagroup
Right now we have 14 staff and four of them are My perceptions of Apprenticeships apprentices, one in each have definitely changed since department. If you’re prepared Kerri began hers. She has to invest your time in grown in confidence whilst apprentices, the rewards are working towards an NVQ 3, huge. They don’t just generate and she’s in stable employment. more income, they become She’s getting a taste of what part of the team, with younger, it’s like to be at work while still fresher eyes and ears for us learning. And most of all she’s to learn from. It’s very satisfying happy, too. So it gets a big to watch them grow over the thumbs-up from me/us. time they’re with us.