CRM SOFTWARE SERVICE
FACTS Computer Software House, a Software Development, Solutions and Services Company headquartered in Dubai, United Arab Emirates. Over these years the company enjoys strong market credibility with its customers, employees and partners. With its unique focus to provide comprehensive and integrated software business solutions to facilitate businesses, FACTS offers the best software solutions for our customers mainly in the UAE, UK, India and other Middle East region.
Salesforce CRM Package evaluation & Consulting ü
Provide comprehensive business and technology advisory services that take our clients from strategy and roadmap to implementation and support
Implementation and Rollout
We customize the Salesforce CRM solution to suit your company’s unique needs. Understanding your specific business needs, we will develop it, whilst working in tandem with and enhancing what you already have. We specialize in delivering custom Salesforce developer services looking to customize their Salesforce environment and develop targeted solutions for their business needs ü Module Expertise o Sales, Service, Marketing, Force.com Platform, Portals (Community), Chatter, Sites, Mobile o Unlimited, Enterprise & Professional Edition ü Configuration and Customization Customization using Apex, Triggers, VisualForce, jQuery, HTML, CSS Building new apps on Force.com platform Admin Functions like Reports, Security, Validations, Workflow rules, Approval Process, SB management etc ü
Data migration ü ü
We provide complete data analysis, cleansing and migration from legacy CRM systems or other data sources to Salesforce Strong experience migrating data using Data Loader, Import Wizard, Workbench and other middleware tools like Informatica Cloud
Integration ü
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As your companies grow, the single use of Salesforce might not be enough and you may need to integrate with either other Cloud platforms or Software Applications. You might need to be able to access your data from anywhere, so need to make sure you have the correct mobile device set up. Availability of a great deal of web services APIs and connectors make Salesforce very easy to integrate with other enterprise systems such as Oracle Financials and SAP (to link opportunity to order), field operations, support system, web site, telephony systems and accounting. Proven experience with SOAP, REST and all things API. Our Salesforce team can help you select the right middleware and if required, build a custom integration tool. Integration using Middlewares like Informatica Cloud (IOD), Cast Iron, Boomi
Salesforce Mobile ü
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We have strong expertise in Salesforce mobile apps and Salesforce 1. We have strong experience in using Salesforce Mobile SDK and developing apps on iOS and and Android platforms. Recently, we did multiple Salesforce 1 projects. Salesforce1 ensures the application you develop over Salesforce platform is mobile ready
Migration of legacy applications to Salesforce.com ü
We can help you migrate from a legacy system to Salesforce. We will help you develop your business process in Salesforce and will help you migrate the data and also integrate Salesforce with other systems