Core Values
Integrity & Honesty, exceeding expectations, customer satisfaction, responsive, quality, result oriented and respect
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Mission
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To work professionally and ethically, delivering quality services for the development of viable, successful, & sustainable projects
Vision
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To be a World-Class Solution Provider in the field of Customized ERP Solutions, Business Intelligence and Management Systems.
“The best as seen elsewhere, need not be the best for you. What is your best is what can be successfully implemented�
FACTS’ Journey with Microsoft Proud to be a “Microsoft Gold Certified partner” for last 6+ years Microsoft Gold Certified Partners are Microsoft's most highly accredited independent technical support providers and offer a comprehensive range of support for Microsoft and multi-vendor products. This support includes data management, software development, application development and others. Companies can get certified as a partner through a rigorous process that ensures proper use of licensing and equipment. Becoming a partner also requires the use of Microsoft technology as the primary platform for the company.
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Highest level of Partnership provided to any independent software vendor (ISV) Microsoft certified professionals with vast domain expertise Microsoft lab tested products
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We have 24-hour access to Microsoft Support Every Microsoft Gold Certified Partner has to be in business for at least 5 years which minimum qualification criteria Customer reference and customer satisfaction survey
Advantage FACTS
Why FACTS ? • 15+ years of remarkable presence in the Middle East • 50+ members team in Dubai • Full-fledged development, QA, implementation and support team in Dubai • Directly from vendor • Limitless customization possibilities to match exact requirements • Flexible and scalable architecture • Built on latest Microsoft Dot Net framework • Microsoft SQL Server database (Native development)
• Intuitive User Interface • Multi company, Multi location, Multi currency handling • Online updates and upgrades
Superior Features
Information on finger tips • Easy Access Menus • Inbuilt Global Search Option • Internal chat option • Inbuilt KPI’s, BI’s and reminders and notifications • Unlimited Follow up notes attached to any documents • Seamless integration with MS Outlook / MS Excel etc… • Perfect solution for “Excel problems”
Cost Efficiency
FactsERP v/s SAP or Oracle Apps •
Drastic cut-down on licensing cost (up to 70%) and implementation cost (up to 80%) compared to other global ERP solutions (SAP and ORACLE)
E.g.. Oracle per seat cost would be around $5000/- and typical implementation would take a minimum of 4-8 months for roll out; 3-6 months for stabilization post go live. User training and familiarization are major investments for any ERP solution compared to our user friendly application.
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Customization required, global ERP will become an extremely expensive affair
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Implementation Partner’s caliber is important for the success (Incorrect driver can end up-in crash even with the most safest car!)
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Fast track implementation and results realization– (E.g.. 30 to 45 days to go live) compared to 3 to 10 months of global ERP roll out
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Additional licenses are inexpensive unlike global ERP providers
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No revenue related pricing model as some of the global providers do. Can you afford 10% of annual revenue to be paid to software vendor life long?
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No Hidden charges
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Solution can grow with your business
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Highly adaptive as the product evolved many generations
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Our vast experience in various industries and domains are added advantage
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No need to compromise your own process flow and end-up maintaining spreadsheets for keeping missing data!
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No additional expensive hardware infrastructure required (minimum capex investment)
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Faster recovery in case of a disaster. High availability implementation model available for business continuity
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Our solution can be the best fit for your needs compared to any global ERP Solutions
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Global ERP Implementations are time bound contracts with no commitments on its adaptiveness
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Majority of the global ERP implementations end up hiring highly paid resources eventually building up huge cost and dependability on individuals
Cost Efficiency
FactsERP : Low maintenance cost • Reduced Maintenance cost • Simple to maintain • In-house staff can maintain the system safe and secure • Dependability of partner is too much in case of global ERP solutions • Principal vendor will never give warranty/support for customizations made by the implementation partner. • Partner customizations Version challenge version upgrade by principal • Fully compliant with local rules and regulations such as standards of taxation etc… • Proven solution (no need to reinvent the wheel!)
• FactsERP is implemented by its developers! • No shifting of responsibility by partner saying ‘Principal do not permit to make changes!’ • Blame game happens pointing violation of global standards or recommended practices • Effective user trainings and purposeful user manuals for easy knowledge transfer
• On Premise Support whenever required • Telephonic and Remote support models • Fast Technical Upgrade (our solution is already streamlined for cloud)