A Service Operation Management Perspective to City Bus transport Service

A Service Operation Management Perspective To

CITY BUS TRANSPORT SERVICE

Service Operations Management Studio Monsoon Semester 2019

Studio Instructors

Dr. Gayatri Doctor, Dr. Mercy Samuel

Teaching Assistant Himadri Panchal

Editor

Sreya Vaidyan

Layout and Graphic Design

Rajeshwari Tegampure, Divyanshi Srivastava, Pratha Bisani, Amrendra Bharati Text and Photography Pratha Bisani, Vishwa Shah, Riya Rajesh, Divyanshi Srivastava, Sreya Vaidyan, Amrendra Bharati, Pooja Toshniwal, Rajeshwari Tegampure, Vidya S, Siddharth Gupta

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A Service Operation Management Perspective to City Bus transport Service

Published on Nov 30, 2019

Urban Managers

Public transport systems in India are amongst the most heavily used mode of transportation for a large number of Indian Citizens. This studio project was done by Semester III students of Master of Urban Management student at CEPT Univerity. A case city was chosen for detailed analysis of various aspects that influence the service operations and management, namely adoption strategies, contracts management, route rationalisation and feeder integration, automatic fare collection system, integrated transit management system, depot management system, terminal management, bus stop management, incident management, bus maintenance, revenue management, fare determination. Credits: Instructor: Dr. Gayatri Doctor Editor: Amrendra Bharati, Divyanshi Srivastava Graphics: Rajeshwari Tegampure, Pratha Bisani Content: Amrendra Bharati, Divyanshi Srivastava, Pooja Toshniwal, Pratha Bisani, Rajeshwari Tegampure, Riya Rajesh, Siddharth Gupta, Sreya Vaidyan, Vidya S, Vishwa Shah Teaching Assistant: Himadri Panchal

Articles inside

A Service Operation Management Perspective to City Bus transport Service

1min

pages 3-4, 16

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