Mercy Flight

MISSION: An independent, non-profit organization of air medical professionals, devoted to integrity, compassion, and excellence providing critical care to the sick and injured.

Mercy Flight Central was founded as a non-profit in 1992 to provide air medical services to New York State residents and beyond. Since its inception, the organization has

served more than 15,000 patients

and grown to approximately 70 employees. MFC’s three base locations serve the regions of the Finger Lakes, Central New York, and Mohawk Valley, including service to the Lower Adirondacks. The organization began operations as an advanced life support air ambulance service and has since expanded to become

New York’s premier critical care air medical service with three

helicopters staffed 24/7/365. The aircraft utilized in transports includes helicopters that can travel within a 150mile radius of Mercy Flight Central’s base locations.

Mercy Flight Central provides the highest level of pre-hospital critical care to patients. Each helicopter is equipped with state-of-the-art medical equipment that includes advanced airway management, cardiac monitoring, and ultrasonography devices. Our Flight Nurse and Flight Paramedic teams are highly trained and experienced in critical care. Air medical teams care for critically ill and injured patients requiring advanced treatment and rapid air medical transport to specialized medical centers across the northeast. Together these elements allow Mercy Flight Central to deliver a high level of critical care to the scene of an accident or a patient’s bedside.

Ongoing Commitment to Serve All in Challenging Times

The challenges over the past several years have been a clear reminder that we as a community are stronger when we support each other as one team united in service. The COVID-19 pandemic has required a concerted effort of First Responders, medical providers at hospitals, and other caregivers. Further, it has required the actions of every one of us to ensure we can diminish health concerns, particularly to those most vulnerable, while returning our society back to a safe and sustainable balance. The Mercy Flight Central team is grateful for your support as we have remained at the ready to care for the critically sick and injured.

May we all be committed to integrity, dignity, and respect for all.