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ACTION COACH
from The Crest 102
Services Offered
• 1-2-1 Coaching • Group Coaching Programme • Sales Training • Customer Service Training • Time Management Training • Financial Training • Management Training
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Local business coaching firm, ActionCOACH Ignite, recently took top honours at the ActionCOACH South Africa virtual awards ceremony, clinching several awards including: Firm of the Year (for the 5th consecutive year), Franchise Partner of the Year (Darryn Le Grange), Coach of the Year (Deborah Coskey), New Coach of the Year (Natasha Swartz) and Office Manager of the Year (Chenal Brummer). Here Are The 11 Reasons
Why We Won These Awards:
1. We have a very compelling Vision Statement, which calls for us to be the best we can be every single day and every team member endeavours to actively deliver on this. 2. We are very disciplined in taking a full day out at the beginning of every year to set our 12 Monthly Goals for the year ahead. 3. Every single team member has a set of Key Performance Indicators (KPIs) that they are
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HOW WE’VE WON 20 NATIONAL AWARDS AND ONE GLOBAL AWARD
expected to deliver on. 4. Of the five recent awards we won, four of them are based on Financial Numbers. We track our numbers weekly against the targets and budget we have set. 5. We have a clear and effective Marketing & Sales Strategy which includes a detailed annual marketing plan. 6. Testing & Measuring: We test and measure everything in our business! If you don’t measure it, you can’t manage it. 7. We Manage Our Time using Default Diaries to ensure we are spending enough time working “on” the business in addition to working “in” the business. 8. We strictly follow the ActionCOACH 6 Keys to a Winning Team. These six keys ensure our team are highly motivated and perform at their peak. 9. We have a fully Systemised Business, with a documented manual that stipulates how we do everything in our business to ensure consistency and best practice on a daily basis. 10. Using our Ladder of Loyalty, we have created a number of Raving Fans. Raving fans are clients who go out of their way to refer you – giving us a great stream of incoming leads.
ABOVE: From left, Darryn Le Grange, Deborah Coskey, Natasha Swartz and Chenal Brummer.
11. Finally, and perhaps most importantly of all, we LOVE what we do. We love the fact that we get to help people make more money in their businesses, improve their lifestyles and create more jobs to boost our economy.
OUR OFFER TO YOU
An obligation free, complimentary coaching session together with a one-page action plan for your business. Email darrynlegrange@ actioncoach.com to book your session.
www.actioncoachignite.co.za W ActionCOACHIgnite
Hillcrest Reluanched !
Butcher Block: ‘A Cut Above the Rest’- Winners of prestigious Haute Grandeur Global Awards
The Butcher Block group of restaurants has announced its grand reopening of Butcher Block - Hillcrest which is located on the roof parking level of Hillcrest Corner. Completely revamped and in line with full Covid compliance this Grand restaurant is good to recapture its prestige dining status amongst residents of Hillcrest and surrounding areas.
On receiving awards in 3 of The Haute Grandeur Global Awards™ categories, here’s what was said by Ryan Roberts(Wolf), General Manager of Butcher Block Hillcrest, “Considered one of the most anticipated awards in the hospitality industry calendar, Haute Grandeur is recognized as one of the world’s leading hospitality awards initiative, acknowledging the top notch in hospitality experiences across 7 continents and more than 60 countries. After being voted the Tramontina Best Steakhouse in KwaZulu Natal in 2019, by Eat Out, Butcher Block has won the 2020 Haute Grandeur Global award for the Best Grill and Cuisine in Africa. In addition, Butcher Block holds their title for the Best Luxury Family Restaurant in South Africa. It is therefore not surprising that this restaurant group keeps to its promise of being ‘A cut above the Rest’.”
“The industry is highly competitive. Only those who constantly exceed attain prestige,” says Haute Grandeur Global Awards™ Founder and President, Marinique de Wet. “Healthy competition is essential to inspire excellence because it ensures sustainability in an industry that globally create so many jobs. Association with Haute Grandeur guarantees participating establishment’s status and distinction. We are proud to contribute annually in raising the standards of excellence in hospitality worldwide.”
“The Awards inspire even greater success in already remarkable hospitality establishments and set a new standard of excellence,” says De Wet. “The Haute Grandeur Global Awards™ is more than just a celebration of our dignitaries’ achievements. It honours the principles of hard work, commitment, determination, leadership and success. More than ever before, recognition helps teams to remain positive and goal driven.”
“To win a Haute Grandeur Excellence Award an establishment must excel on all levels”, says De Wet. “Haute Grandeur Global Awards are recognised as a guaranteed golden stamp of excellence, with associated establishments perceived as the benchmark in the industry. By awarding only the most remarkable, Haute Grandeur Global Awards™ inspire already exceptional hotels, spas and restaurants to achieve even greater heights. Butcher Block Hillcrest is now a serious contender for the 2021 Award.
