WHAT YOU NEED TO KNOW ABOUT BUYING A CAR IN THIS PANDEMIC

Until it passes, the pandemic has brought so many questions about the new normal for everyday life. Everything like schools, gyms, and many others are temporally closed all over the country except for essential services. Although, recently it has been announced by the government that there are few shops and other businesses are going to open. People are still working from home. Before the pandemic, a lot of people had a plan to buy a car. Now they might be wondering is if buying a car is still safe in the worse time. So, don’t worry I’m going to show you some experts and people opinion, It may help you.

According to Capgemini.com, “in India 70% percentage of consumer – who would prefer to avoid dealership visits to compare financing and deals due to COVID-19”. It is up from 39% before the pandemic. On April 22, 2020, Hyundai India announced to launch a program called “Click to Buy”. The company has integrated 500 dealerships under the “Click to Buy” program that is an end to end online car purchasing platform. Sure, people always want to go to the car showroom, poke around inside the car, and see the color choice. But for most people, car buying tradition will soon be almost virtual according to experts. Because of the pandemic, there are many restrictions that have forced businesses to change the way to sell the product and service to consumers. Now the real question is, how exactly will the virtual experience be different? For instance, what if you want to negotiate a lower price? Well, you can still do that thorough their official app instead of in person. Also, you don’t need to worry about paperwork at all, your valet will bring a portable printer and take care of all these worries at your home. Mercedes, BMW, Honda, Tata motors, many other companies are also increasingly ramping up online sales platform.

Experts believe that this summer could be a bit confusing time for those who want to buy a new vehicle. When a vehicle showroom gets going to earnest following months, there would be 3 model years of new cars or other vehicles to choose from: remaining 2019s model, 2020s model, and new intro model 2021s. You will also get surprising deals like 0% finance, for 84 months. Although, few of the companies will agree on this type of deal.

For consumers, it will be very tough to know the dealer’s bottom line, offering the many inducements and the shifting sands of the post-coronavirus landscape. In such time, there is only sound you will hear from them “It is a good deal as compare in the past.”

I asked one of the showroom persons, who said that “it would be better if you buy at the end of the month,” at the time, the dealer will be in rush to move their inventory, and you can negotiate on price.

Vehicle industries and dealerships that transition swiftly to e-communication would get more consumers. And no doubt, customers will also get benefits.

You also need to know that it may become a situation that any vehicle will become more streamlined and very few times taking. There is only one employee who is going to handle the whole purchasing process – from test drive to finalizing paperwork and new car delivery at your home.

For those of you are wishing to buy a new model car, and are not quite as tech-savvy or have many questions — in such kind of situation, you need more handholding, otherwise, it could be challenging.

Although a lot of people know what kind of car they need, in such cases, you can go online.

Experts say that consumers aren’t just ones stumbling into the new world “online car buying”. The majority of car dealerships are not ready to enter into a complete online world. It may mean that customers won’t experience a perfect online service, and you may have to visit the showroom.

In addition, there are a lot of finance & insurance products that would have been important to the customers may not be passably presented online –even offered at all. It indicates that consumers aren’t going to have a chance to consider an extended service agreement and other optional services.

Seeing in such kind of condition, we would say that a vehicle dealership would be different than now. As we can see that we all have become accustomed to home deliveries for every single thing, cashless transaction, and pick up & drop-off series for taxi services. Now Online car purchasing tradition has grown so quickly, the day isn’t too far off when parts and repairing will certainly become common.

As we have discussed a lot of thig about “online buying car”. But People like to visit a dealership. According to autonews.com, 83% of people cannot buy a car without seeing it physically, and 75% buyer would not want to buy a vehicle without a dealer involved. It all shows that the value of the dealership is still alive.

PROVIDING LEADING-EDGE PHARMA-CENTRIC SOFTWARE SOHAM ERP SOLUTIONS PVT. LTD.

Company Overview

Soham ERP Solutions Private Limited was launched in 1988 by Mr. Suketu A Shah as a sole proprietorship. Mr Shah started with developing customized software for anyone and everyone on the Disk Operating System using Foxbase and Clipper. Before long, Soham grew to incorporate a team of ten members from pharmaceutical backgrounds with a vision of providing the best and most economical software to the pharmaceutical industry. With more than thirty years of experience in the pharma software industry, Soham ERP Solutions is now an ISO 9001:2008 and D&B registered company catering to small, medium, and large firms.

It was in 2012 that the business was converted into Private Limited, and today they are a team of 55+ people developing a range of Pharma softwares for API Manufacturers, Formulators, Contract manufacturers, Exporters, C&F, C&A, and Wholesale Distributors. They use the latest technology of Oracle, Angular TS, Forms and Reports, Java and Android and Native Script.

Soham allows the clients to simplify the processes without compromising with quality. The combination of experience, innovation, and hard work steers the firm ahead of the curve.

“We do not just implement the software, we implement the system. So whenever there is a change in customer’s staff, they do not have to worry about the quality of the product because the company works according to the standard operating procedure (SOP) set by our system,” states Mr. Shah.

During this long span they have developed and implemented software products for more than 2000+ customers in fourteen states of India and in nine other countries across the globe. The software products are validated as per the guidelines of USFDA, MHRA, TGB, WHO GMP and CFR Part - 11, and include: e-Doc: Software to maintain electronically BMR and BPR, and make documentation paperless, giving complete control over pre-defined processes.

PharmaCloud: SaaS and IaaS based Pharmaceutical Manufacturing ERP, a first in India.

BarGen: Track and Trace software developed as per guidelines of GS1 and DGFT for pharmaceutical produce exports.

PharmaSuite: Pharmaceutical manufacturing ERP for local installation.

MonitorEx: Specialized software for Pharmaceutical contract manufacturer and exporter.

MonitorPlus: Specialized software for Pharmaceutical contract manufacturers, loan licenses domestic and for C&F / C&A.

Radar: Mobile application and web-based software to monitor and manage sales force and marketing activities.

PdisPlus: Software for Pharmaceutical Distributors and Wholesalers.

DrugPlus: Software for Pharmaceutical bulk drug traders.

Soham ERP Solutions can surely boast of being the only pharmaceutical manufacturing ERP on Oracle Cloud in India. Their PharmaCloud ERP hosted on Oracle Cloud using Oracle frontend and backend takes care of the whole spectrum of the manufacturing units. With Cloud Computing, customers have benefits like no capital expenditure, no license expenditure, fastest implementation, disaster recovery setup, smooth software updates, work from anywhere, competitive edge, and being environment-friendly.

Dealing With The Covid Crisis

During COVID-19 pandemic, the company’s focus was only on how to provide best support to their customers. The prime reason for that was all their customers fall under essential services as they were in the medicine manufacturing and distribution business. And Soham ERP Solutions were in turn the essential services for their customers. The challenge was to provide them continuous service without any special support from the Government.

The steps they took, from the very first day of the lockdown, were:

• Routed all the landline support phone numbers to support heads’ mobiles. Equipped each employee with laptop and phone for full internet connection.

• Managed to keep all the office servers, machines and air-condition on for 24x7 during lock down.

• Created VPN for each staff member.

• Contacted each customer through email, SMS, WhatsApp, etc, and assigned each of them one single point of contact for their immediate needs. They assured them 24x7 services during the lockdown to keep customers stress-free as far as software support was concerned.

• They had already in-place a self-developed support software named “Task Manager”, which keeps the entire support team in loop and tracks the service call from its receipt up to the satisfactory resolution at the customer’s end.

• They had daily online meetings sharp at 10 am, which started with a prayer, followed by discussion of the unresolved or difficult issues of the previous day.

• Online training sessions were set up for different teams on different topics, which continuously upgraded their knowledge during lockdown.

During this lockdown. The team learnt a lot and upgraded their products and their knowledge base. The monetary benefits were replaced by fourfold goodwill, and as a result, now during the unlock, their sales have substantially risen.

Their Uniqueness

Soham provides the clients with their precise strategy of software training and implementation process, which has proven itself through hundreds of implementations in the last three decades. They use the client’s real data and show them the whole process on their own data which gives them assurance. The most important point is each client already knows from the market that hundreds of similar businesses have already successfully implemented PharmaCloud ERP, and that increases their confidence.

Soham advertises in a few pharma magazines and takes part as an exhibitor in pharmaceutical exhibitions, but most of its clients come to them through word of mouth.

As Mr. Shah puts it, “Our customers are our brand ambassadors.” states Mr. Shah

The prime differentiating factor of the company is their point of focus. They are one of the very few, possibly the only software company in India, that is focused solely on pharmaceutical industries. Whatever they plan, develop and execute is only pharmacentric. That has given them an expertise of more than 30 years. They sail in the same boat of pharma, so they talk the same language and feel the same whatever the clients feel, which provides a comfort zone to their customers.

Soham ERP Solutions Private Limited is the first in India to provide its ERP as a SaaS and IaaS model on Oracle Cloud for the pharmaceutical industry. This is a major jump where formulations, API manufacturers and pharmaceutical exporters of any size from micro to large can take its benefit from any model and save a huge amount of CapEx and OpEx.

“They are Responsive, Responsible, and Reliable. Always happy to serve.”

Awards and Recognition

In its years of service, Soham ERP Solutions has made quite a name for itself, and been showered with awards for the same:

• 2020- Awarded as The Ten Most Promising Healthcare Solutions Providers

• 2019 - Awarded as Top Ten PharmaTech Solution Provider

• 2019 – Excellence in Pharma IT Innovation Award

• 2018 – Certified by SME – Empowering India

• 2017 – Awarded as most Promising PharmaTech Solution Provider

They are Oracle Gold Partners and are an approved software developer at The UK Medicines Verification Organization (SecurMed), GS1 India Solution Provider for Barcode & Track & Trace and Gujarat Government – India Approved ERP Service Provider for Subsidy. They are also associated with a number of reputed pharmaceutical organizations as well, like IDMA, GPA, FPME, etc.

With the young second generation, Mr. Binoy Shah (GS1 certified for barcode in healthcare), as the director of the company with a new vision and technology to upgrade the company to the next level, Soham is well on its way to an even brighter future.

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