YOUR COOPERATIVE POSITIONED FOR THE FUTURE 2023 PRIORITIES

Farm Credit East has been a partner to Northeast agriculture, commercial fishing and forest products for more than a century. As a customer-owned cooperative, the key to our success is our customers. As our customers evolve their businesses, we must do the same to ensure our organization is equipped to serve customer needs into the future.

Our evolution for the future of Farm Credit East is by no means a new strategy. It’s a continuation of the last decade’s strategic direction. However, to date, much of our advancement has been internal. As we move forward, customers will experience the benefits of these changes.

In 2023, we are modifying our organizational structure to further advance our strategy. Improvements to our credit delivery process aim to streamline operations for efficiency, compliance and security. We are also realigning our credit team to better match our talent and resources with customer needs. As the leading lender to Northeast agriculture, our goal is to get money to customers faster and provide the dedicated expertise different agricultural businesses require.

We have also added a Chief Financial Services Officer to our executive team. Financial services, such as tax, payroll, business consulting and crop insurance, are key to our strategic advantage. Having dedicated leadership in this area will allow us to build on our team’s success and take our financial services offerings to new heights.

In 2023, we also aim to further engage customers. In recent years, many offices have held local social events versus formal customer meetings. Following positive feedback and increased engagement, we will look to host more of these types of events. We will also continue to seek opportunities to offer outside speakers who bring value and insights to customer businesses.

As we look to the future, Farm Credit East is committed to continuing to deliver reliable credit and best-in-class financial services to support our customers’ goals. This evolution of our credit and financial services delivery, along with enhanced digital tools, aim to strengthen the relationships customers have with members of our team and position Farm Credit East to thrive in 2023 and beyond.