It is a great pleasure to welcome you to our luxurious French-Polynesian resort.
To enhance your stay, we have rounded up everything you need to know, from exciting activities to the latest offers you can enjoy with your family and loved ones for the ultimate holiday experience.
In the following pages, discover our offers, services and few tips such as a the best locations to take photos, as well as hotel trivia which you could add to your memorable experiences and stories to bring and share back home.
Our team is ready to serve your requirements with the utmost care.
Wishing you a wonderful and safe stay ahead!
Christophe Schnyder Managing Director
Discover the warm French-Polynesian welcome of Sofitel Dubai The Palm, a luxury 5-star beach resort situated on the East Crescent of the world famous Palm Jumeirah. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai. -
Ensemble, which means “togetherness,” is Sofitel’s special program that enables families to spend quality time together. Discover various activities suitable for everyone with the Ensemble symbol in the next few pages. For more unique experiences outside of the resort, please approach our Concierge Team at the Lobby.
EXCLUSIVE
Experience
Spending your holiday with us is now more rewarding! Upgrade your experience by taking advantage of our All-inclusive
DAILY, 7AM TO 11PM
Must try healthy plant-based innovation of your classic favourites.
Desserts and Pastries
50% off on all display items after 8pm Daily, 8pm to 11pm
Think outside of the Cake Box
Make every occasion extra special with a masterpiece of cake tastefully crafted to your preference by our dedicated artist Chef.
Cold Pressed Super Foods
A selection of fresh concoctions loaded with health benefits.
For more information or to place your order, please visit the Olivier’s Lounge.
Have a refreshing twist to your afternoon lounging with a refreshing Red, White or Rosé Sangria.
Daily, 12pm to 6:30pm
Refreshing and nourishing goodness packed in one beverage... or more.
Daily, 12pm to 6:30pm
Enjoy al fresco atmosphere made extra refreshing with light and fruity Rosé.
• Buy 3 glasses and get 2 glasses for free
• Get 30% off on Sparkling Rosé Bottles
Daily, 12pm to 6:30pm
Reinvigorate your afternoon vibe by the pool and beach with a refreshing Aperol Spritz.
Daily, 12pm to 6:30pm
Meaning Life in Hindi, Zoya by Maui is set to enliven the Indian gatherings with epicurean Indian cuisine, delicate music and dazzling décor. Savour the exploration of flavours from the Winter menu paired with sensational concoctions while enjoying the glittering views of Palm Jumeirah and listening to the lapping waves from the shore.
Sunday to Thursday, 7pm to 11pm
Whether celebrating a special occasion or simply making any day extra memorable with your beloved, discover all the ingredients for an evening of romance: a private cabana, breathtaking views of Palm Jumeirah, candles flickering in the ocean breeze and a delicious four-course dinner for the senses under the Arabian skies.
AED1,255 per couple with a bottle of house wine
AED1,100 per couple with two mocktails or two glasses of house wine
Terms and Conditions apply
• 24 hours advance booking is required.
• If booked on the same day, a minimum spend of AED1,000 on à la carte menu is applicable.
For more information, please contact Restaurant Reservations on 5656 or dining.palmdubai@sofitel.com.
Discover India’s unique flavours straight from its rich regions, served in a street food market style venue. As the sun sets, our team slowly places the vibrant cushions alongside Rajasthani decors with shimmering lights from the table lanterns, transforming Maui Beach Restaurant & Bar from a casual setting to a colourful Indian locale at night.
Every Friday, 7pm to 11pm
AED195 for adults with free-flowing masala chai and lassi
AED98 for children below 12 years Children under 6 years dine with our compliments
Indulge in a leisurely afternoon tea at Olivier’s Lounge as our award-winning Executive Pastry Chef lets you in on an epicurean journey with meticulously-crafted sweet and savory treats.
Daily, from 2pm to 5pm
AED310 per stand for 2 guests AED165 for an additional single guest
Cool down after an all-day of basking under the sun with our refreshing beverages starting from AED40.
Daily, 4:30pm to 6:30pm
Enjoy your favourite beverages from our selected menu starting at AED40.
Daily, 6pm to 8pm
Catch all the epic moments of your favourite sports matches.
AED150 for a bucket of 5 bottles Heineken or Budweiser Daily, 4pm to 9pm
Explore traditional Asian flavours with a vibrant unlimited noodle selection every Wednesday evening at Hong Loong. Journey through an array of oriental seasonings and savory broths one bowl after another.
AED165 per person AED85 per child, 6-12 years
Every Wednesday from 6:30pm - 11pm
Then Moana Seafood Restaurant is the place to be. Indulge in unlimited servings of Sushi rolls exquisitely prepared by our Itamae or sushi chef fresh from the sushi counter to your table.
For two guests
Unlimited sushi rolls at AED580 AED290
Unlimited sushi rolls with a bottle of house wine at AED760 AED380
Every Tuesday, from 6:30pm to 10:30pm
A day to night social hub, from sharing plates to instagrammable moments.
This beachside destination epitomises the relaxed atmosphere of the Greek islands - wonderfully combining a taverna esque restaurant, beach cabanas and day to night lounge.
Daily | 12pm – 2am
DAY
Every Wednesday DJ entertainment from 8pm
Synonymous with the French art de vivre, culinary excellence is one of the cornerstones of the Sofitel experience. Taste the aromatic influences from different continents of the world, be it Asia, Europe or the Americas to satisfy all food cravings. Celebrate every bite from international flavours with French touch in both indoors and al fresco options along with magnifique views, immersing diners in a culinary journey of excellence across the resort.
Succulent meats and a classically elegant atmosphere combine to create an impeccable signature steakhouse. An al fresco seating area provides a romantic setting under the stars. Adjoining the restaurant, the chic bar invites guests to savour cocktails throughout the evening.
An international restaurant with a warm family-friendly atmosphere. Indulge in a culinary portrayal of international cuisine to satisfy your tastebuds.
Meaning “Welcome” in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gauguin’s Tahitian paintings. The restaurant offers a succulent selection of international cuisine for breakfast.
Step into Hong Loong where a taste of Pan-Asian Cuisine awaits. Boasting flavours from China, Indonesia, Malaysia, Singapore, Thailand and Vietnam.
A warm and family-friendly atmospher Indulge in a gastronomic feat of seafood extravaganza with a Peruvian and Pan-Asian twist.
Relax and unwind at this poolside venue, stretching out across soft white sands. Daytime guests can enjoy an array of delicious sandwiches, fresh tossed salads and pizzas, fresh juices and Polynesian- themed cocktails.
Zoya by Maui is our Indian cuisine concept served every evening at Maui Beach Restaurant – Palm Jumeirah’s favorite beachside restaurant.
All restaurants and bar’s operations and closure are subject to change without prior notice.
For those who wish to experience the sun go down, with a drink in one hand or catch all the live sporting action, there are plenty of venues to choose from. Varying from lively to laid back, relaxing and socialising is always an option at any hour of the day. Enjoy cocktails or fresh fruit juices on the rooftop or by the pool, wide ranges of wines by the glass for connoisseurs or the irresistible scent of fresh coffee, chocolate and French pastries. Sample the fragrant flavours of shisha in a tranquil setting of our bars and lounges.
A children’s and child at heart’s paradise with a large choice of ice cream flavors, sweets, and refreshments.
This all day and night lounge provides the irresistable scent of rich fragrant coffee, fine teas, delicious French pastries and light snacks providing the perfect place for a quick refreshments before or after a day of exploring.
Ancient Greek agora meets the French Riviera at this trendy beach bar and lounge in Dubai. Laguna Beach Taverna & Lounge is where locals and world travelers alike gather on Palm Jumeirah to eat and drink, party and play, in a laid-back Mediterranean ambiance.
A novel and nostalgic approach to mixology can be found in a chic bar area adjoining Porterhouse Restaurant which showcases eight distinctive blends celebrating cocktail-making through the ages.
All sports fan can unwind at Replay Sports Bar where stylish and casual atmosphere will suit you into the mood of the season. Relax, socialise and enjoy a selection of snacks and drinks while watching the games and major sports events.
For more information, please contact Restaurant Reservations Team on 5656.
Daily, 10am to 9pm
We have designed a unique spa package inspired by L’Occitane which combines the beautiful scent of roses with effleurage and acupressure to release tension and give your skin the velvety softness of petals 90-minute treatment.
Terms & Conditions apply
Experience a calming atmosphere that helps promote a sense of relaxation and well-being with a 50-minute Aromachologie massage and receive a choice of pillow mist or a candle.
- Terms and conditions apply
- Advance booking is required for the treatment
- Subject to availability
For more information, please contact SPA on 5433.
Experience complete relief from physical and emotional tension through a soothing oriental massage for one hour in your private couple’s suite.
Afterwards, enjoy 30 minutes of quality time and relaxation in your own jacuzzi bubbling with aromatic scents.
Continue your spa day with all-day access to the spa’s indoor & outdoor pools, sauna and steam room.
AED1,120 per couple
Advance booking is required.
This anti-aging facial uses L’Occitane’s range of natural skin care products to restore your youthful skin and natural glow.
including organic Immortelle essential oil and Myrtle to reduce wrinkles and slackening around your face and décolleté area.
Complimentary access to spa indoor & outdoor pools, sauna and steam room is included.
AED590 per person
Advance booking is required.
For more information, please contact SPA on 5433.
Let the little ones come together to make friends, create fun projects and learn how to juggle the Polynesian way. Our qualified team members are equipped with fun activities and games be it by the shaded swimming pool, outdoor playground or indoor soft play area, where our little guests will have the best time of their holiday.
Monday to Friday, 9am to 7:30pm Saturday to Sunday, 9am to 7:30pm
Non-resident guest Monday to Friday, AED100 per child / AED150 for two children Saturday to Sunday, AED150 per child / AED250 for two children
• Amura Kids Club is closed daily between 1pm to 2pm for Fogging and Sanitisation.
• All children should bring along their personal socks and water bottle.
• Children from 6 years and above are required to wear a mask in the Amura Kids Club premises.
4Encourage an active play experience with an indoor adventure course providing different levels of challenge. Each level helps develop children’s physical, mental, social as well as emotional well-being through exploration, creativity and body movements.
AGES 4 TO 12
TIME
9 am to 10 am Free Play Free Play Free Play Free Play Free Play Free Play Free Play
10:15am to 11am Coloring Competition Play/Build Lego Kapla Challenge Elephant Frisbee Memory game Hula Hoop Competition Play/Build Lego
11am to 1pm
Movie Time & Sand Art (Chargeable)
Movie Time & T-Shirt Painting (chargeable)
Movie Time & Canvas Painting (Chargeable)
Movie Time & T-Shirt Painting (Chargeable)
1pm to 2pm Fogging & Sanitisation
2pm to 3pm Paper Mosaic
3pm to 4:30pm
Movie Time & Stone Painting (chargeable)
Rose flower making Friendship card making Leaf Art (Painting)
Movie Time & Sand Castle (chargeable)
Movie Time & Shell Painting (Chargeable)
Movie Time & Sand Art (Chargeable)
Movie Time & T-Shirt Painting (chargeable)
Movie Time & Canvas Painting (Chargeable)
Ocean craft making Hawaiian headband Shell painting
Movie Time & Prince /Princess Crown
4:30pm to 5pm Uno challenge Post card making Bingo Flag Quiz
Movie Time & Sand Art (chargeable)
Movie Time & Canvas Painting (chargeable)
Movie Time & T-Shirt Painting (chargeable)
Guess What’s in the Box Stone painting Balloon Game fun
5:15pm to 5:30pm Musical Statues Freeze game Mini disco Just Dance Mini disco Musical Statues Musical Chair
5:45pm to 7:30pm Movie Time Movie Time Movie Time Movie Time Movie Time Movie Time Movie Time
For more information and specific venues of each activity, please contact Amura Kids Club on 5438.
Activities Area - Daily, 9am to 6pm
Feel the burn as you battle against the waves with a challenging full-body workout on specialised Aqua Boards in a fun class that is focused on splashing and finding your balance.
AED55 per person for 30-minutes group session
Challenge how far you can go with Kayaking or Stand-up Paddle Board on the Arabian Gulf. Take your family, friends, or colleagues to a dragon boat race to buildup and strengthen your connection and camaraderie fueled by the adrenaline rush.
If you are up for speed, then motorized watersports are your choice to be. Choose from jet skis, sea camels, and speedboats, to diving with iAqua for a deepwater escapade. Make more memories with your family on a private yacht cruise around Palm Jumeirah.
For more information, please contact Recreation Team on 5437.
Enjoy the distinctive vibe of the Arabian Gulf as you overlook the stunning Palm Jumeirah and Dubai Marina skyline, while being immersed in the Polynesian spirit of our beachfront Tiki Cabanas.
Beach Cabanas: Monday to Friday, AED230 Saturday to Sunday, AED300
Take your fitness routine to the next level and discover new DIY options here at Sofitel Dubai The Palm. Welcome the mornings with vigour through yoga and meditation on your room balcony or our private beach.
Swim laps in one of our outdoor pools or visit Sofitel FITNESS and use the equipment at your own pace. You may also gear up with your comfortable running shoes to jog or walk across our spacious grounds of many scenic views or along the Palm Jumeirah Boardwalk, located just across the main entrance.
Learn the basics of tennis or refine your techniques through Rackets Academy’s expert guidance and personal coaching.
Daily, 7am to 10pm
For more information, please contact 052 992 8595 or info@racketsacademy.ae.
The resort is waiting to be explored and serve as your track and path to achieving your fitness goals at your own pace.
Train like a fighter with personalized workout strokes and techniques designed and guided specifically to your health and fitness goals by our Personal Trainer.
Daily, 9am to 10pm AED135 per person for 45-minute session
For more information, please contact Sofitel FITNESS on 5437.
For unforgettable events that blend French flair and Arabic hospitality with state-of-the-art technology, discover incredible celebrations here at Sofitel Dubai The Palm.
Make business or celebrations incredible at Sofitel Dubai The Palm. Each of our nine meeting rooms or the elegant Moorea Ballroom is suitable for conferences, corporate events, and team-building activities. The Palm View Garden or any of our restaurants is the place to be for private celebrations such as birthdays, engagements, bridal and baby showers, and so forth. Each step of the way will be coordinated by our expert planners, ensuring no detail is overlooked.
An intimate ceremony on a private white sandy beach, exchanging vows amidst a lush tropical garden, walking down the aisle in the fairytale setting of a lofty ballroom – the romance and magic of Sofitel Dubai The Palm is the idyllic backdrop to the start of your new life together. A dedicated Wedding Planner is at your side, working tirelessly in the background to make sure every detail is perfect so you can enjoy your most special day.
We are pleased to be recognised by some prestigious hospitality industry awards through the years.
Hotel Categories: Hotel Gym of the Year Sofitel FITNESS, Sofitel Dubai The Palm Best Digital Transformation
People Categories: Concierge of the Year: Mohamed Abouzeid
Whats On Awards Moana Seafood Restaurant
Forbes Travel Guide Sofitel Dubai The Palm
Leaders in F&B Awards Young F&B Leader of the Year
Favourite Steakhouse In Dubai
Executive Sous Chef of the Year - Silver Diego Solis
Dubai Green Star Award
Safety & Security person of the year Jack Weideman
Mixologist of the Year Ryan Germino
Leaders in Hospitality Awards Sustainable Hotel of the Year
Conde Nast Traveller Awards Favourite Family Hotel (MENA)
Green Globe Certified
Leaders in F&B Awards Pastry Chef of the Year
The World Eatery
Porterhouse Steaks & Grills
Bring art de vivre to life and enjoy the water splashes at the Apartment Pool, exciting activities at the activity and slide pools, or simply basking under the sun by the main pool. Our team is available with just one buzz to provide service and refreshments throughout the day.
• Sheikh Mohammed Centre for Cultural Understanding (SMCCU)
• Etihad Museum
• The Gold Souk
• Burj Khalifa
• Burj Al Arab
• The Frame
• Museum of The Future (Newly opened)
• Nakheel Mall
• The Dubai Mall
• Mall of the Emirates
• Global Village
With amazing architectural feats, modern transportation systems and hundreds of global headquarters, Dubai is one of the most sophisticated and technologically-advanced cities in the world. At the same time, being the largest metropolitan of the United Arab Emirates, Dubai is steeped in a rich heritage that started around 5,000 years ago.
This winter explore Dubai like never before. Discover the coolest attractions from those remarkable experience outdoors and well as those that bring the fun indoors.
• Aquaventure Waterpark
• IMG Worlds of Adventure
• Motiongate, Legoland and Bollywood Parks
• Ski Dubai
• The Green Planet
• Desert Safari
• Helicopter Tours
• Yacht tours around the Palm
Our Chief Concierge, Stephen Simiyu, warmly welcomes you here at Sofitel Dubai The Palm. He will assist to keep you on the go for the most sought after destinations and experiences here in Dubai and the United Arab Emirates.
From timely transportation and efficient luggage service, to bucket list recommendations, your key expert along with his team awaits you at the Concierge reception.
For more experience and activities, you may also visit our Travel Desks who are expert in assisting you with bespoke iterinaries suitable for your requirements.
From basic necessities to things you might need by the beach, our shopping arcade across the resort offers you options to ensure you a comfortable and enjoyable stay.
Capture the best memories of your stay across our magnifique resort through the lens of Amwaj Albahr Photography Team. They offer a selection of print, frames and digital formats too.
Daily, 10am to 8pm Main Hotel Lobby
Me Point Lounge is the first Travel Lounge in the UAE providing excursion and tour services to all guests staying at the Sofitel Dubai The Palm. A multilingual team of Destination Consultants will welcome you and your family in a very comfortable and enjoyable environment showcasing what the UAE as a destination can offer, with more than 100 local products and activities available, such as a large range of excursions, city tours, theme parks, and waterparks, safaris and dhow cruises activities.
Daily, 9am to 7pm Main Hotel Lobby
For seamless processing of your excursions, transfers, group tours, business trip, and corporate travel, approach the Desert Gate Desk. They will expertly guide you on the best way to experience the Emirates, ranging from a safari in the desert and other heritage sites, theme parks, water or air extreme sports activities, to the modern architectural wonders of Dubai.
Daily, 9am to 7pm
Leisure Desks, Main Hotel Lobby
Mira Estate is a professional real estate brokerage consulting investors, serving buyers and sellers of luxury properties. With unrivalled experience, market knowledge, a branch in Moscow, and recognition as Emaar’s Top 2 Agency in 2021, Mira Estate will assist you with all your real estate investment goals in Dubai.
Leisure Desks, Main Hotel Lobby
Shop exquisite fashion jewelry, perfumes, pashmina shawls, home decor, and women’s wear made from Kashmir India.
Daily, 9am to 10pm
Ground Floor, Main Hotel Hallway Your one stop destination with some of the comfortable and prestigious brands from the heart of Colombia from swimwear, hand made decors and many more..
Daily, 9am to 10pm
Ground Floor, Main Hotel Hallway
Savoy is your one-stop-shop for pool and beach kit essentials such as bags, floaters, toys, sunglasses, caps, and even sunscreen. They also sell a variety of souvenir items, which may be missing from your take-home list.
Daily, 9:30am to 11:45pm
Ground Floor, Main Hotel Hallway
Match the scenic views of Palm Jumeirah skyline by the beach, the green landscape across the resort, or the magnificent Arabian Gulf sunset by your sea view terrace with the most Instagrammable beach chic fashion wear crafted by Maison Clad.
Daily, 10am to 7pm
Ground Floor, Main Hotel Hallway
BinSina Pharmacy caters to your healthcare needs, may it be medicines, wellness, baby care, personal care, beauty care, and oral care products.
Daily, 10am to 6pm
Ground Floor, Main Hotel Hallway
Let Zaki Salon’s expert care help you create a brilliant look suitable for your special celebration, or indulge in beauty and grooming treatments to enhance your holiday mood.
Zaki Ladies Salon | Zaki Gents Salon
Daily, 10am to 9pm
Ground Floor, Main Hotel Hallway
AllDay Minimart offers all essentials seven days a week from basic grocery, snacks, beverages, and even emergency electronic requirements.
Daily, 9am to 11pm
Ground Floor, Apartment 2 Building
There is no better way to share your memorable stories back home than bringing a piece of the UAE culture and heritage. Choose from unique handcrafted souvenirs such as customized sand bottles from the seven Emirates, to oil paintings, charcoal paintings, and engraved necklace and bracelets.
Daily, 10am to 10pm
Heritage Corner, Main Lobby
Planning to rent exotic cars or luxury vehicles for your trip in Dubai, We make it convenient for our clients to get behind the wheels of Rolls Royce, Mercedes, or Range Rover. You can enjoy the ultimate driving experience of the most popular exotic cars available for rental.
Daily, 10am to 10pm
Ground Floor, Main Hotel Hallway
Sartoria dei Duchi’s Italian Handmade Bespoke service is most of all a unique experience created to satisfy your desire for exclusivity. Choosing a Sartoria dei Duchi bespoke Suit means wearing a truly personalized garment that reflects the owner’s individual style.
Daily, 11am to 8pm
Ground Floor, Main Hotel Hallway
Ladies & Gents Salon
It was a great pleasure to have you as our guest and we invite you to share your experience on Tripadvisor and Google Reviews.
• Our stunning organic architecture of lush vertical garden spans into 600 square meters of 170 different species of plants in 24 indoor locations across the resort.
• 50% of the resort’s hot water is generated through 232 solar panels installed on the roof that generates 2200 kiloWatts of heat per day.
• Our roofing are installed with cape reed structures which comes from sustainable African forests. This unique material comes from the most durable natural fibers of cape reed with life expectancy of 20-50 years.It allows water and heat to escape making it waterproof and UV proof which is ideal for local climate.
• Our amphitheater wooden deck is made from eco-wood, manufactured from recycled plastic. It is environmentally friendly and does not require painting or staining. Get inspired to Live the French way
SOFITEL DUBAI THE PALM
Palm Jumeirah, East Crescent Road, P.O. Box 55558, Dubai, United Arab Emirates +971 (0)44 55 6677, H6541@sofitel.com @sofiteldubaipalm