ANNUAL REPORT 2010
Contents 2
Message of the President
4
Highlights of year 2009–2010
6
Who’s who at the French Chamber President and Executive Committee Board Members Committees Permanent Staff
11
Membership Profile in 2009/2010
14
Committees’ Activities Asia Committee Energy/Environment Committee Entrepreneurs Committee Finance Committee Human Resources Committee IT Committee Legal & Tax Committee Luxury & Retail Committee Marketing & Communication Committee R & D Committee FCCS Gala Dinner Events Committee Networking Events
30
Publications/Communication
34
Business Support Activities and Services Commercial Support Trade Shows Company Set Up New Services
40
HR Services Recruitment Trainings
42
External Relations Partners in Singapore Partners in France
44
Financial Report
FCCS Annual Report 2010
1
Message of the President
2009-2010: another impressive year for the FCCS With a record number of members reached this year, the FCCS demonstrated its great attractiveness and crucial role when helping companies gain insights into doing business in Singapore and in the APAC region.
“20 May 2010. The Ministry of Trade and Industry (MTI) announced that the Singapore economy expanded by 15.5 per cent on a year-on-year basis in the first quarter of 2010. MTI will maintain the GDP growth forecast for 2010 at 7.0 to 9.0 per cent”.
Mr Pierre Verdière, President of the French Chamber of Commerce in Singapore
How difficult it is, when reading these lines, to recall last year’s situation, when Singapore (like most countries) was facing one of the worst recessions in its history! This again proves the fantastic reactivity of the Singapore authorities taking all appropriate measures to support the country and its economy and allow it to resurge out of the crisis much more rapidly than many others. On the French Chamber side, we were very fortunate as we did not undergo any slowdown in terms of activities and revenue. On the contrary, the number of our members has never been so high – 360 today – illustrating the extreme dynamism of our Chamber and a figure in line with the growing presence of the French business community in Singapore. I take this opportunity to thank all of them and especially our Patron members for their continuous support, which is not
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only essential to the success of our efforts but even more so for their contribution in promoting and giving visibility to French business in Singapore. I am also very impressed with the growing number of French entrepreneurs who joined the FCCS this year, highlighting if not more, the fantastic entrepreneurial spirit of our compatriots in these difficult times and the growing importance of the Chamber as a business platform for networking and business opportunities. During the year 2009-2010, we took on many new projects, in addition to our comprehensive suite of conferences, meetings and events. I will only mention a few of them but more information on all our activities can be found in this report. We dedicated a lot of efforts to improve our communication tools and modernise the visual identity of the FCCS. Our website was revamped totally, allowing us to better promote our members (through a video interview of our Patron members for example) and facilitate more generally the access to information. These actions resulted in a growing interest in the Chamber as shown by the tremendous
Be Informed. Be Connected. Be Visible.
increase in the number of web visitors. More recently, the layout of our Focus magazine was also redesigned for a more modern look. In our ongoing efforts to offer our members more services and reward them for their loyalty to our Chamber, an interesting initiative we took this year was the launch of the FCCS Privilege card: a comprehensive range of benefits strictly dedicated to our members. This project also contributed in attracting new companies interested in becoming members and partnering our programme. Another interesting project was the launch of a new Training Programme in January 2010. The FCCS worked in collaboration with highly qualified training providers to offer a comprehensive Training catalogue with several training modules from Personal Development, to Management and Professional Skills. The training sessions that have been organised so far received a good attendance and excellent feedback from our members. Our Committees were again very active this year and you will find a summary of their initiatives and vari-
ous actions in the following pages. I would just like to mention our newly set up R&D Committee, which I believe will be a fantastic scientific platform for knowledge and experience sharing while giving exposure to the French Scientific Community in Singapore. Our Business Support department has continued to increase its activity and services in 2009-2010. Singapore and the ASEAN region are indeed attracting more and more French SMEs and we are constantly welcoming new French companies that come to us to benefit from our business support services in order to prospect and set up in the Island-state. This is the reason why our board decided to seize the opportunity to take over an adjacent vacant office space to expand our Chamber and create an “incubator� space dedicated to newly set up French companies. This new business centre opened in May 2010 and was received very positively by all our business partners.
aim of informing and providing the participants with a baggage full of information revolving around opportunities for French SMEs. Needless to say how important this is for us, as it will help Singapore to increase its visibility in attracting French Business to this region. Our Chamber is in good health; it is more active than ever and is recognised for its dynamism in favour of the French Business Community. I can assure you that the FCCS Board members and permanent staff will continue their efforts to better understand your needs and requests. Whether you are a large multinational, a small company or a young entrepreneur, we are here to serve you.
I believe a good illustration of the growing interest for ASEAN and Singapore is the seminar we organised recently for a delegation of representatives of 10 Chambers of Commerce representatives from France – with the
FCCS Annual Report 2010
3
Highlights of 2009/2010 Our mission is to develop relations between our members and the Singaporean business community, and to encourage economic, commercial and investment relations between France and Singapore. To achieve this, we provide a comprehensive business platform to address regional issues; we promote our members’ interests to key decision-makers, and provide an extensive range of communication tools and services. Our membership benefits: • Business exposure / promotion of interests • Access to People and Information • Networking and Sharing Experiences • Access to an extensive range of activities, events and business services
The “Rencontres d’Affaires” during ASEAN Forum Meetings A great example of partnership between the ASEAN French Trade Advisors, the Economic Department of the French Embassy and Ubifrance and the French Chamber of Commerce in Singapore in October 2009. A very successful event comprising a series of conferences and individual Business-to-Business Meetings.
FCCS Revamped Website A user-friendly new website which gives an easy access to our services, news, events and members' information. It also allows our members to share their latest news and studies using this website as a web platform.
Epicurian Burgundy: Wine Tasting and Training A Training seminar on the fundamentals of Burgundy wines and a tasting of Village appellations organised by the FCCS for the account of the Regional Council of Burgundy and the Burgundy Wine Board. A special event dedicated to promote their famous wines and to find distributors in December 2009.
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FCCS Annual Report 2010
Highlights of 2009/2010 The French Chamber Facts and Figures: • 360 company and individual members • 11 permanent staff • 12 Committees • 87 events organised with 3200 participants • 62 direct and 92 indirect placements by our Recruitment Department • 19 company setups • 44 companies exhibiting under French Pavilions • 33 business missions… New Training Programme Training Catalogue 2010
A comprehensive catalogue of 20 training modules from Personal Development, to Management and Professional Skills, suitable to all levels of your organisation and for its various departments.
Intellectual Property Protection in Asia: Voice of Experience, Challenges & Solutions This seminar provided an overview on intellectual property in Asia for a better understanding of the basic concepts and greater use of the system, with a special focus addressed to new technologies.
FCCS Privilege Card A Privilege Programme strictly dedicated to our members giving access to a full range of exclusive benefits in the form of services and discount rates negotiated with our partners.
Gala Dinner “A Night in Versailles” This event brought together no less than 520 of our most eminent Singaporeans and French guests for an evening of French Style.
FCCS Annual Report 2010
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Who’s who at the FCCS
Patron Members’ Cocktail, 20 October 2009
FCCS Gala Dinner, 21 May 2010
Welcome to Singapore, 18 September 2009
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FCCS Annual Report 2010
Who’s who at the FCCS President and Executive Committee
President Pierre Verdière (Hermès South East Asia)
Vice-President Jean-Marc Deromedi (Aprim Far East)
Vice-President Bertrand Stoltz (STMicroelectronics Asia Pacific)
Vice-President Jacques Pickering (Pickering Pacific)
Treasurer Jean-Philippe Launay (Essilor Asia Pacific)
General Secretary Philippe Taverne (Cotty Vivant Marchisio & Lauzeral Law Firm)
FCCS Annual Report 2010
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Who’s who at the FCCS Board Members Sandrine Bionda (BNP Paribas Private Bank) Christian Cabrol (Total Oil Asia Pacific) Jean-Marc Deromedi (Aprim Far East) Christian Duhain (EADS) Cyril Dumon (SDV Asia Pacific Corporate) Christine Etcheparre (Technip Singapore) Hervé Guinebert (Banque Transatlantique) Simon Kherroubi (Ernst&Young) Jean-Philippe Launay (Essilor Asia Pacific) Alain Mahillon (Hilton Singapore) Laurent Mayer (Thales Singapore) Jacques Pickering (Pickering Pacific) Jean-Pierre Raynaud (Crédit Agricole Corporate and Investment Bank) Catherine Rideller (Orbenoe) Paul Rombeek (Air France KLM) Eric Saux (Société Générale, Corporate & Investment Banking) Bertrand Stoltz (STMicroelectronics Asia Pacific) Philippe Taverne (Cotty Vivant Marchisio & Lauzeral Law Firm) Hélène Toury (Veolia Water Solutions & Technologies) Pierre Verdière (Hermès South East Asia)
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FCCS Annual Report 2010
Who’s who at the FCCS Committees Asia Committee Gilles Cruanès (Dassault Systèmes) ; Frédéric Régottaz (Groupe Seb) ; Paul Rombeek (Air France-KLM); Philippe Taverne (CVML) Energy/Environment Committee Joelle Brohier (Anakout); Christian Cabrol (Total Oil AP); Benjamin Dupal (NRGEngineering); Jean-Marc Gadras (Cofely SEA); Hélène Toury (Veolia Water Solutions & Technologies) Entrepreneurs Committee Julien Arnaud (Edgilis), Valérie Bonin (Alpana Advisory Services), Sebastien Guillaud (Soft-Venture) Events Committee Jean-Marc Deromedi (Aprim Far East); Christine Etcheparre (Technip); Delphine Leon (D’Après Nous D&B); Catherine Rideller (Orbenoe); Pierre Verdière (Hermès SEA) External Relations Committee Pierre Verdière (Hermès SEA), Jacques Pickering (Pickering Pacific) Finance Committee Jacques Pickering (Pickering Pacific); Amélie Rémond (Aberdeen Asset Management); Eric Saux (Société Générale Corporate & Investment Banking); Bertrand Stoltz (STMicroelectronics) Human Resources Committee Jean-Sébastien Blanc (Alstom), Mathias Cheung (Rhodia), Caroline Siriex (Air France), Philippe Van Den Berch (Total Oil AP) IT Committee Jean Garez (Asia Technical Services); Gregory Mermet (Clasquin), Olivier Gochard (Air Liquide), Gilles Depardieu (NRG Engineering) Legal & Tax Committee Ingrid Coinquet, Catherine Cottet (Thalès) Luxury & Retail Committee Olivier Hui-Bon-Hoa (Bethe1); Emmanuel Tisseyre (Fendi) Marketing & Communication Committee Hélène Toury (Veolia Water Solutions and Technologies), Damien Bonnet (DCNI) R&D Committee Jean-Philippe Launay (Essilor), Patrick Plante (Thales), Jean-Manuel Mas (Rhodia), Daniel Racoceanu (CNRS-IPAL)
FCCS Annual Report 2010
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Who’s who at the FCCS Permanent Staff
Executive Director Carine Lespayandel
Events & Members Gina Moulay
Business Support Unit Birgitta Cruanes
Business Development Sylvie Berne
Recruitment & HR Sandrine Deschatrettes
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Marketing & Communication Publications & Design Nicolas Avril Florence Baret
FCCS Annual Report 2010
Trade Shows Constance Laparra
Administration Philomena Waung
Admin & Accounts Debbie Monteiro
Reception & Admin Kate Tan
Membership Profile in 2009/2010
Entrepreneur Committee, Breakfast Talk, 16 March 2010
Energy/Environment Committee, Senoko Power Plant Site Visit, 22 January 2010
Finance Committee, Networking Event, 18 May 2010
FCCS Annual Report 2010
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Membership Profile in 2009/2010 A Wide and Diversified Business Platform More than 360 company members: - All nationalities: French, Singaporean, International - All sizes of companies: MNCs, SMEs, Entrepreneurs - All sectors represented
At the end of May 2010, the French Chamber of Commerce in Singapore has 360 members, an increase of 14% compared to the previous year. The number of members has been growing constantly since 2003. This growth is the result of a conjunction of the following factors: - the growing number of French companies established in Singapore; - a spontaneous interest in our Chamber, due to an increased visibility in the business community and the proactive approach of our members to promoting the FCCS.
Membership Categories Our 360 members represent 334 companies and 26 individual members. The structure of our membership 2010 is the following: - 20 Patron Members (Corporate Company Members that specially support our Chamber by paying double membership) - 204 Corporate companies - 63 Entrepreneur Companies - 47 Associate companies - 26 Individual members
Members’ Nationality - 53% French subsidiaries - 21% Singaporean companies with French interests - 16% Singaporean companies - 6% Other European companies - 4% Non European/Non Singaporean companies
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FCCS Annual Report 2010
Strong Representation of SMEs We proudly count among our members the great majority of large French Companies in Singapore, though for the past several years the number of SMEs has grown, reaching more than 60% of our members. We are also particularly proud of the growing number of French entrepreneurs joining our Chamber, highlighting the dynamism of our business community.
Sectors of Activity The French Chamber’s members’ sectors of activity are representative of the Singapore economy leading sectors. Predominant sectors are: - Banking & Financial services - Electronics - ITC Services - Petrochemicals - Healthcare - Logistics - Transportation & Engineering - Construction - Fashion and cosmetics - Food & Beverage
Membership Profile in 2009/2010
Patron Members’ Cocktail, 20 October 2009
HR Committee, Breakfast Talk, 7 April 2010
100
200
300
June 2003
232
June 2004
235
June 2005
234
June 2006
255
June 2007
273
June 2008
298
June 2009
315
June 2010
360
2003
2004
2005
2006
2007
2008
2009
2010
New members
46
30
32
48
53
57
63
90
Cancellation
40
27
33
27
35
32
46
45
Total members
232
235
234
255
273
298
315
360
Index progression
100
101
101
110
118
130
136
155
FCCS Annual Report 2010
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Committees’ Activities
Energy/Environment Committee, Site Visit, 9 November 2009
HR Committee, Breakfast Talk, 7 April 2010
Networking Event, 10 December 2009
Legal & Tax Committee, Breakfast Talk, 3 November 2009
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FCCS Annual Report 2010
Committees’ Activities Asia Committee Gilles Cruanès (Dassault Systèmes) Frédéric Régottaz (Groupe Seb) Paul Rombeek (Air France-KLM) Philippe Taverne (CVML) Objectives The Asia Committee organises conferences, seminars and roundtables on topics related to the economy, the social and political situation in various Asian countries. They also organise site visits in Singapore.
Actions During the year 2009/2010, the Asia Committee discussed the following topics during breakfast talks and committee meetings: - Focus on Indonesia: Political Outlook, Legislation and HR Practices, 2 June 2009. - Indian Election Consequences, 30 June 2009. - Marketing Asian Values, 6 November 2009. - Marketing Strategies in Asia Pacific, 5 February 2010. The Committee organised a site visit: “A Tour of International SOS Singapore Alarm Centre" on 22 April 2010.
In addition, the Asia Committee co-organised with the Legal & Tax Committee the following talk: - Seminar on Intellectual Property Protection in Asia Voice of Experiences, Challenges & Solutions, 26 January 2010. One event was jointly organised with the R&D Committee: - Revolution in Biological Research in Singapore, 10 February 2010. The Asia Committee also co-organised with the Entrepreneurs Committee a well-attended breakfast talk on “EDB and Spring’s Support Schemes” on 16 March 2010.
Outlook - Focus on Vietnam, June 2010 - Focus on Singapore, July 2010 - Focus on Philippines, September 2010
Asia Committee, Seminar, 26 January 2010
Asia Committee, Breakfast Talk, 6 November 2009
Asia Committee, Breakfast Talk, 5 February 2010
Asia Committee, Seminar, 26 January 2010
FCCS Annual Report 2010
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Committees’ Activities Energy/Environment Committee Joelle Brohier (Anakout) Christian Cabrol (Total Oil AP) Benjamin Dupal (NRGEngineering) Jean-Marc Gadras (Cofely) Hélène Toury (Veolia Water Solutions & Technologies) Objectives
Actions
In Singapore and in the APAC region, French companies (multinationals and SMEs) have been active for a long time in the energy and environment sectors. Many of their innovative technologies and solutions have being introduced and adopted in the region, testifying to their vitality and international successes.
During the year 2009/2010, the Energy/Environment Committee organised several site visits and talks: - Site Visit: Jurong Petrochemical Island and ExxonMobil, 2 October 2009. - Site Visit: Veolia Environmental Services Recycling Facilities, 9 November 2009. - Talk: Business and Climate Changer after Copenhagen, 10 January 2010. - Site Visit: Senoko Power Plant, 22 January 2010. - Talk: CSR Initiatives in South East Asia, 9 March 2010.
Our Energy/Environment Committee aims to promote French expertise in this sector, develop co-operation between Singaporean and French companies, exchange information and encourage synergies and business opportunities in the region. It is a platform for discussion among members in sectors linked to energy. This includes oil & gas, commodities, renewable energy, energy efficiency, building/construction, power generation/electricity, transportation, water and waste management. The committee also aims at providing a forum for information on innovation, research, development and demonstration in the areas of energy, the optimal use of energy resources, analysis and optimisation of energy processes, the environment, and sustainable energy systems.
One event was organised jointly with the Finance Committee: - Global Trends on the Energy Sector, 4 November 2009. This Committee also developed active relations with Singapore organisations such as Singapore Business Federation, the two national agencies of Singapore Ministry of Environment: National Environment Agency of Singapore (NEA); Public Utility Board (PUB) and Compact Singapore.
Outlook A series of breakfast briefings on “Good Business in Emerging and Developing Countries” will explore new approaches of multinational French companies operating in the SE Asian region.
Energy/Environment Committee Meeting, 8 January 2010
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FCCS Annual Report 2010
Energy/Environment Committee, Site Visit, 22 January 2010
Committees’ Activities Entrepreneurs Committee Julien Arnaud (Edgilis) Valerie Bonin (Alpana Advisory Services) Sébastien Guillaud (Soft Venture)
Objectives
- Government Assistance and Funding Options for Entrepreneurs in Singapore, 15 December 2009. - Share Experiences with 3 Entrepreneurs in Singapore, 2 February 2010.
The Entrepreneurs Committee is the place for entrepreneurs to meet and network. They believe that diversity creates dynamism and that experience sharing benefits each and every entrepreneur. In that respect, they coordinate informal meeting between French entrepreneurs of Singapore and organise breakfast talks specifically targeted to members’ needs.
Together with the Asia Committee, the Entrepreneurs Committee organised a well-attended breakfast talk on “EDB and Spring’s Support Schemes” on 16 March 2010.
Actions
Outlook
During the year 2009/2010, the Committee organised several talks and meetings. - Committee Meeting, 15 September 2009. - Share Experiences with 3 Entrepreneurs in Singapore, 13 October 2009. - How to Improve Productivity in Service Sector, 10 November 2009.
The FCCS has arranged with BANSEA (Business Angel Network for South East Asia, based in Singapore) to give the opportunity to French Entrepreneurs to present their projects to BANSEA Members during a dedicated Pitch Session, taking place on the 6th of July 2010.
Entrepreneurs Committee Meeting, 10 November 2009
Entrepreneurs Committee, Breakfast Talk, 15 December 2009
Entrepreneurs Committee, Breakfast Talk, 15 December 2009
Entrepreneurs Committee, Breakfast Talk, 16 March 2010
FCCS Annual Report 2010
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Committees’ Activities Finance Committee Jacques Pickering (Pickering Pacific) Amélie Rémond (Aberdeen Asset Management) Eric Saux (Société Générale Corporate & Investment Banking) Bertrand Stoltz (STMicroelectronics)
Objectives The Finance Committee groups CFOs, bankers and advisors in the financial sector, to discuss topics of interest to the financial world.
Actions During the year 2009/2010, the Finance Committee organised several talks and events: - Creating Value through Mergers and Acquisitions during a Downturn, 4 June 2009. - Finance Networking event, 25 June 2009. - The Property Market: Attain Wealth through Property Investment, 25 September 2009. - Optimisation de la fiscalité immobilière en France pour les non-residents, 21 October 2009. - Economic Outlook for 2010, 4 December 2009.
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- Social Stock Exchange, 3 March 2010. - Optimiser la gestion de votre patrimoine pendant votre expatriation, 25 March 2010. - Corporate Cash Management, Global Trends and Best Practices, 12 April 2010. - Finance Networking event, 18 May 2010. One event was organised jointly with the Energy/Environment Committee: - Global Trends on the Energy Sector, 4 November 2009.
Outlook - Coface, Country Risk Conference, 29 June 2010 - Committee meeting, September 2010 - Economic, political, financial outlook 2011, October 2010
Finance Committee Meeting, 3 March 2010
Finance Committee, Networking Event, 25 June 2009
Finance Committee, Breakfast Talk, 25 March 2010
Finance Committee, Breakfast Talk, 21 October 2009
FCCS Annual Report 2010
Committees’ Activities Human Resources Committee Jean-Sébastien Blanc (Alstom) Mathias Cheung (Rhodia) Caroline Siriex (Air France) Philippe Van Den Berch (Total Oil AP) Objectives The HR Committee groups HR Directors from multinational companies and HR professionals who meet every two months to exchange best practices and discuss HR trends and issues in the Asia Pacific region. The role of the Committee is also to provide company leaders and Human Resources managers with information on the employment situation in Singapore and on the evolution of employment schemes or remuneration strategies.
Merger Air France/KLM, 12 January 2010. - Mentoring and Coaching, 7 April 2010. One Breakfast Talk was organised jointly with the Tax & Legal Committee: - Reporting of Employee’s Remuneration, 3 November 2009. Another presentation was coordinated with the Marketing & Communication Committee: - Are Leader Born or Made?, 10 March 2010.
Actions An Integration Seminar was organised on “The Keys to your Successful integration in Asia Pacific” on 18 September 2009. Several talks and meetings were organised in 2009/2010 on the following topics: - Intercultural Leadership: the Five Building Blocks, 18 June 2009. - H1N1 and Pandemic Preparedness, 8 September 2009. - CFE: Votre Protection Sociale, 19 October 2009. - Change Management and HR Challenges following the
Last but not least, the Human Resources Committee developed a comprehensive Training programme for the whole year 2010.
Outlook A new Integration Seminar will take place in September as well as a Breakfast Talk on Leadership in November.
HR Committee, Breakfast Talk, 7 April 2010
HR Committee Meeting, 12 January 2010
HR Committee, Breakfast Talk, 8 September 2009
HR Committee, Breakfast Talk, 10 March 2010
FCCS Annual Report 2010
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Committees’ Activities IT Committee Jean Garez (Asia Technical Services) Gregory Mermet (Clasquin) Olivier Gochard (Air Liquide) Gilles Depardieu (NRG Engineering) Objectives The IT Committee organises roundtables to tackle different IT topics, develop exchanges between FCCS IT companies and IT people in order to increase business in the region, share technological knowledge and share know-how in the region. It also organises regular breakfast talks and presentations where guest speakers address members on technology trends and issues that have an impact on business in Asia. The IT Committee is composed of members of IT companies as well as regional CIOs from multinational companies.
Actions During the year 2009/2010, the following meetings and talks took place: - Efficient Talent Acquisition through e-recruitment, 23 June 2009. - Modelling and Mapping Software, 12 November 2009. - IT Committee Meeting: Agenda 2010, 29 January 2010. - Enterprise Open Source: a Landscape of Open Source
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Solutions Ready for the Enterprise, 12 March 2010. - Online Marketing in Action, 15 April 2010. - Can Mobile Applications redefine Marketing?, 12 May 2010. - The Keys of a Successful IT & IS Integration in Asia-Pacific, 1 June 2010. The IT Committee organised a joint event with the Marketing & Communication Committee: - Digital Advertising Trends, 24 September 2009. It also co-organised a site visit of HP Inkjet Factory Production Line and HP's Division & R&D Centre with our R&D Committee on 26 March 2010.
Outlook - A workshop on “IT Contracts Common Pitfalls & How to Avoid Them” - Presentation on “How to Successfully Conclude Partnerships with IT Singaporean Companies?”
IT Committee Meeting, 29 January 2010
IT Committee, Breakfast Talk, 12 November 2009
IT Committee Meeting, 12 March 2010
IT Committee, Breakfast Talk, 12 May 2010
FCCS Annual Report 2010
Committees’ Activities Legal & Tax Committee Ingrid Coinquet Catherine Cottet (Thalès)
Objectives The Legal & Tax Committee gathers professionals with tax and legal background and expertise. It aims at exchanging information and providing our members with updates on legal topics and issues affecting business in the region.
Actions
- International Arbitration, What Do You Need to Know ?, 6 April 2010 One event was organised jointly with the HR Committee: - Reporting of Employees' remuneration, 3 November 2009.
Outlook
The highlight of year for the Legal & Tax Committee was a seminar on Intellectual Property Protection in Asia organised jointly with the Asia Committee on 26 January 2010.
- Labour law in South East Asia - Competition Law in South East Asia - Transfer of Technology towards emerging Coutries
Other topics were presented and discussed during the year 2009/2010: - Regional Contractual & Compliance Requirements, 22 October 2009.
Legal & Tax Committee, Breakfast Talk, 3 November 2009
Legal & Tax Committee Meeting, 6 April 2010
Legal & Tax Committee, Breakfast Talk, 9 January 2010
Legal & Tax Committee, Breakfast Talk, 22 October 2009
FCCS Annual Report 2010
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Committees’ Activities Luxury & Retail Committee Olivier Hui-Bon-Hoa (Bethe1) Emmanuel Tisseyre (Fendi) Objectives
Outlook
The Luxury & Retail Committee deals mainly with all matters of interest to retailers and distributors in Singapore, from property market and real estate developments, to protection of intellectual property rights and counterfeiting.
- Customer Loyalty & Costomer Service, 6 July 2010 - Jewellery series, in October 2010 - Watches series, in January 2011 - Promenade on Orchard in 2011
Actions During the year 2009/2010, the Committee organised Conferences to tackle the following topics: - Managing Luxury Brands in Recession, 30 September 2009. - Cultivating Entrepreneurship, Your Road to Success, 30 April 2010. - Fashion Series: Key Challanges & Issues Facing the Luxury Sector in SEA, 26 May 2010.
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Luxury & Retail Committee, Breakfast Talk, 30 September 2009
Luxury & Retail Committee, Breakfast Talk, 13 April 2010
Luxury & Retail Committee, Breakfast Talk, 13 April 2010
Luxury & Retail Committee, Breakfast Talk, 30 September 2009
FCCS Annual Report 2010
Committees’ Activities Marketing & Communication Committee Hélène Toury (Veolia Water S&T) Damien Bonnet (DCNI) Objectives The Marketing & Communication Committee is in charge of developing the FCCS image and awareness and of supervising its publications. It also organises meetings and Breakfast Talks on new tools and trends related to the marketing & communication sector.
Actions During the year 2009/2010, the Committee organised talks on the following topics: - Marketing & Distribution Strategies in Asia Pacific, 16 June 2009. - The Importance of Change in a Rapidly Developing World, 29 September 2009. - Developing Anticipatory Leadership, 18 November 2009.
- Innovations and & Driving Consumer Engagements, 5 March 2010. - Benchmarking Companies’ Performances, 17 March 2010. The Committee co-organised with the IT Committee the following presentation: - Digital Advertising Trends, 24 September 2009. It also coordinated the following talk with the HR Committee: - Are Leaders Born or Made?, 10 March 2010.
Outlook - Branding Strategies in SEA, June 2010 - Marketing strategies in SEA, October 2010 - Leadership in November 2010
Marketing & Communication Committee, Breakfast Talk, 13 April 2010
Marketing & Communication Committee, Breakfast Talk, 5 March 2010
Marketing & Communication Committee Meeting, 18 November 2009
FCCS Annual Report 2010
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Committees’ Activities R & D Committee Jean-Philippe Launay (Essilor) Jean-Manuel Mas (Rhodia) Patrick Plante (Thalès) Daniel Racoceanu (CRNS-IPAL) Objectives This newly created Committee was set up in September 2009; it groups professionals having an activity linked to R&D and R&T. The idea is to form a R&D platform, i.e. a large scientific base for information and experience sharing, giving exposure and visibility to the French Scientific Community in Singapore.
Actions Two initial meetings took place on 10 September and 1 October 2009 to define the goals and scope of activities of this newly set up committee. The official launch then took place during a seminar introducing the joint French-Singaporean R&D Laboratories IPAL and CINTRA on January 2010. A Committee Meeting was organised on 8 April 2010 to further plan the activities of the year. A networking event took place on 19 April for our members involved in the medical / pharmaceutical and consumer health sectors.
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A Committee Meeting was organised on 5 May. A site visit of FusionWorld at Fusionopolis was organised on 11 May 2010 with the kind support of IPAL. The R&D Committee organised jointly with the Asia Committee the following talk: - Revolution in Biological Research in Singapore, 10 February 2010 It also co-organised with the IT Committee a site visit of HP Inkjet Factory Production Line and HP's Division & R&D Centre on 26 March 2010.
Outlook - Invite Singaporean organisations (A*Star, NTU, NUS) to make a presentation of the management of the Intellectual Property in partnership. - Share information regarding R&D grants and schemes from Singaporean organisations.
R&D Committee Meeting, 8 April 2010
R&D Committee Meeting, 10 September 2009
R&D Committee, Site Visit, 11 May 2010
R&D Committee, Breakfast Talk, 10 February 2010
FCCS Annual Report 2010
Committees’ Activities FCCS Gala Dinner: A Night in Versailles An exceptional Gala Dinner was organised on May 21st 2010 under the glamorous theme of “A Night in Versailles”. The FCCS annual prestigious Gala Dinner celebrates French style and “Art of Living” and is recognised in Singapore for its exquisite refinement and special “French Touch”. The evening was a fabulous night where the best of Singapore met the most refined of French creativity. More than 520 guests attended this event, which was the perfect opportunity for our business community to show its cohesion and strong mobilisation to reinforce the links between France and Singapore under the patronage of our guests of honor Mr George Yeo, Minister of Foreign Affairs, and Mr Olivier Caron, Ambassador of France to Singapore.
FCCS Annual Report 2010
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Committees’ Activities Events Committee Jean-Marc Deromedi (Aprim Far East) Christine Etcheparre (Technip) Delphine Léon (D’après nous D&B) Catherine Rideller (Orbenoe VB) Pierre Verdière (Hermès) Objectives This Committee aims at providing “get together” functions and happenings to show the dynamism and creativity of our business community and encourage networking opportunities among French, Singaporean or foreign businessmen.
Actions Many events took place in 2009/2010 offering invaluable networking opportunities, including among others: Welcome to Singapore, 18 September 2009: our annual “Rendez-Vous” brought together more than 200 persons this year, friends and newcomers to Singapore. The gathering was a great opportunity for new expatriates to Singapore to
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get introduced to the French Business Community. Our event took place at “The Pod” of the National Library which offers a great panoramic view all over Singapore, a modern architecture, and a pleasant atmosphere. We would like to thank particularly Ebis, the National Library, AGS Four Winds, CIC Banque Transatlantique, and Air France for their high valuable support to our event. Our first Futsal Tournament took place on Saturday 10th October at the Khalsa Association & Stadio Futsal. In spite of the morning showers, the mud did not prevent the participants to enjoy this day and make this first Futsal tournament a real success! There were 98 players forming 2 qualification groups of 7 teams and 6 games per team; one game lasting
Welcome to Singapore, 18 September 2009
Futsal Tournament, 10 October 2009
Welcome to Singapore, 18 September 2009
Futsal Tournament, 10 October 2009
FCCS Annual Report 2010
Committees’ Activities
15 minutes. So, an intense effort, a real tough morning for each team! 14 teams with their branded jerseys and caps competed on 3 outdoor pitches (natural grass) in a very competitive spirit and fair-play. Our annual Pétanque Tournament was held on Saturday 14th November, on Siloso Beach, at the Rasa Sentosa. With a great fair play and team spirit, our 159 players competed in a friendly and relaxed atmosphere on a hot (and sunny) day. With the fields set up right on the beach, the tournament had a real holiday touch. Even though the competition was tough, players still found some time to share a glass of Pastis. We would like to thank again our 4 main sponsors for their financial and moral support: Aprim Interior Design, Asian Tigers KC Dat, Rasa Sentosa Resort and SDV Logistics.
pants! Our guests enjoyed a nice cheese and cold cuts buffet, with a free flow of cider and of course, the famous king’s pie! Held at Wine Connection at Cuppage Terrace, the event allowed our members and their guests to appreciate this networking event in a nice and relaxed outdoor environment. Our Tennis Tournament had a total of 61 players this year, 52 men and 9 women. The final took place on 17th April 2010 at the Hollandse Club. The event would not be possible without the support of our sponsor AGS Four Winds, which we deeply thank for the great support throughout the tournament.
Outlook The Galette des Rois, organised on 19th January: we have been following this French tradition of celebrating the Epiphany for several years now, and for the 2010 celebration, we were successful again with more than 80 partici-
- Welcome to Singapore, 17 September 2010 - Futsal Tournament, October 2010 - Petanque Tournament, November 2010 - Tennis, January 2011
Pétanque Tournament, 14 November 2009
Galette des Rois, 19 January 2010
Pétanque Tournament, 14 November 2009
Tennis Tournament Finals, 17 April 2010
FCCS Annual Report 2010
27
Committees’ Activities Networking Events
Many networking events were organised this year, offering to our members numerous opportunities to mingle and develop business links.
Other events - Networking Moules Frites, 23 March 2010. - Networking “Welcome and Connect with our New Members”, 12 April 2010.
Monthly Luncheons The FCCS organised a series of monthly luncheons in French restaurants. The first one took place in January at the Saint Pierre, followed by Absynthe in February, Picotin in March, Julien Bompard in April and Le Petit Salut in May. This new initiative was highly appreciated by our members and we will continue our series with French restaurants in Singapore.
28
Additional events were organised jointly with other Chambers of Commerce and/or other partners.
With other Chambers - InterChamber Meeting, 8 January 2010. This event was hosted by the FCCS and allowed the Presidents of various Chambers of Commerce in Singapore to meet and exchange their views. An inaugural joint survey involv-
Monthly Luncheon at Saint-Pierre, 7 January 2010
Networking Event, 19 April2010
Monthly Luncheon at Julien Bompard, 8 April 2010
Networking Moules-Frites, 23 March 2010
FCCS Annual Report 2010
Committees’ Activities
ing 15 foreign and local chambers, coordinated and facilitated by Singapore Business Federation on the Singapore business climate conducted in December 2009, was then published on January 26th. - An European InterChamber Networking night, 28 January 2010. This event was organised jointly between various European Chambers among which the FCCS and EuroCham.
With the French Embassy: Voilah! French Festival Singapore 2010
Festival logo and visual identity in 2010 as part of Encore! European Season 2010.
With the Regional Council of Burgundy A networking event: “Burgundy Wine Tasting by Anne Parent” was organised on 13 May 2010, thanks to our partnership with the Regional Council of Burgundy.
Outlook A “French High Business Schools” Networking event will be organised in June 2010.
The FCCS once again allowed the use of the Voilah! French
Networking Event, 12 April2010
Networking Event, 13 May 2010
Networking Event, 13 May 2010
Networking Moules-Frites, 23 March 2010
FCCS Annual Report 2010
29
Publications & Communication FCCS Publications
Our various publications aim at promoting the FCCS and the image and awareness of the French Business community, and its members.
The FCCS “Weekly Link” This electronic information letter, sent to all our members every week, includes news about upcoming events, members news, general news and information on French business in Singapore and the region. Reaching 1,600 addressees, the Weekly Link represent the main commercial tool between the FCCS and its members.
Focus
The Magazine of the French Chamber of Commerce in Singapore
Spring 2010
|
www.fccsingapore.com
French Entrepreneurship in Singapore
A Great Place to Start and Grow a Business | Be Investor-Ready | Facing Cultural Differences | A Leisure Island | Flexibility is Key | An Efficient Communication Goes Through Social Media
The FCCS FOCUS Magazine The FCCS FOCUS Magazine, edited three times a year and printed in 3,500 copies, is an external communication tool to various business communities. The FOCUS Magazine aims at: - Promoting the image of the French Business Community in Sin-
gapore. - Highlighting key sectors where French companies play or could play a role. - Providing our members with information written by professionals on regional topics. - Reflecting the FCCS Activities through event reports. The FOCUS is delivered free of charge through direct mail to the following groups: - Members of the FCCS. - Representatives of Singaporean organisations and main leaders of Singaporean groups. - Main partners in France and in the region. - Businessmen staying at international hotels in Singapore and passing through the Air France VIP lounge.
30
FCCS Annual Report 2010
Directory 2010 French Business in Singapore
The FCCS Directory The Directory lists all members of the FCCS once a year in a paperback form and represents a precious tool not only for our members but also for those passing through Singapore on business and who need an insight in the French Business Community.
“France-Singapour Express” “France-Singapour Express” represents a bimestrial electronic newsletter IN FRENCH. It provides information on what is happening in Singapore to more than 2,500 French executives and managers based in France. Its aim is to promote the activities of the Business Support Unit and provides testimonies of companies that have enjoyed services (such as market prospection, company set up and administrative services).
Publications & Communication The FCCS Website On October 17th 2009 we launched our new revamped website in order to achieve three main goals: • A better interaction with our members – the possibility to upload and share members’ news, post curriculum vitaes and job offers, connection with social media (LinkedIn, Facebook). • Enriched contents – relevant news about business in Singapore, downloadable committee documents, a secured members’ directory. • Facilitating access to information – news and events have a greater visibility thanks to the new design and integrated tools such as RSS feeds.
As a result, the number of visitors has increased 20% since the launch. Unique visitors followed the same trend with +16% compared to the previous year. Website visitors are mainly in Singapore (60%), but there are also visitors residing in France (20%). Other countries account for 20%. www.fccsingapore.com, the FCCS website, is an inevitable address for all those involved, or just interested, in business in Singapore and with France. Furthemore, our website also offers new and diverse advertising opportunities to increase your company’s visibility or to promote a special offer or event.
www.fccsingapore.com
Oct 1, 2009 - Apr 30, 2010
Visitors Overview
Comparing to:
Oct 1, 2008 - Apr 30, 2009 Previous: Visitors
Visitors
6,000
6,000
3,000
3,000
0
0
Oct 1 - Oct 31
Dec 1 - Dec 31
Feb 1 - Feb 28
Apr 1 - Apr 30
28,261 people visited this site 51,470 Visits Previous: 44,541 (15.56%)
28,261 Absolute Unique Visitors Previous: 25,698 (9.97%)
FCCS Annual Report 2010
31
Publications & Communication FCCS Privilege Card
The FCCS launched a new FCCS PRIVILEGE CARD in 2010. In our ongoing efforts to offer our members more services and reward them for their loyalty to our Chamber, we have developed a comprehensive Privilege Programme strictly dedicated to our members. The FCCS Privilege Card gives access to a full range of exclusive benefits in the form of services and discount rates negotiated with our partners. A first list of advantages was offered by our first 16 participating partners. Additional benefits will follow and the updated list of offers / promotions will be announced on a regular basis on our website as well as through our different communication tools. Last but not least, as the FCCS belongs to a worldwide net-
32
FCCS Annual Report 2010
work of 114 French Chambers abroad (UCCIFE), the FCCS Privilege Card provides a number of advantages negotiated in France with different partners: hotels, restaurants, boutiques, car rentals, office rentals, other business services, etc.
Brasserie Wolf
Club Med
Le Benaton
The French Bookshop
Publications & Communication Partners Air France
Julien Bompard Restaurant & Bar
- Free upgrade for new Flying Blue members from Ivory (Basic level) to SILVER, which means: 50% more Flying Blue Award Miles on SkyTeam airlines; Guaranteed seats; Extra baggage allowance; Priority check-in and transfers, including Business Class counters at Changi Airport; Elite transfer desk at Paris Charles de Gaulle and Amsterdam Schiphol airports and Elite SkyTeam membership for instant recognition and global privileges.
- 10% discount for any booking of 6 persons at the restaurant on dinner period (6.30pm to 10pm). - 10% discount at the lobby Bar lounge all day (11am to 10pm).
Le BĂŠnaton - An Epoisses (a cheese delicacy from Burgundy) offered for at least $250 spent on wines. - Alternatively, a 10% discount when 12 bottles or more are purchased.
AGS Four Winds - Up to 30 days free storage rent in Singapore (excluding warehouse handling charges). - One hour handyman service free for any minimum of 2 hours purchased - for picture hanging or for wall TV dismounting.
Raffles Hotel, Singapore
Au Petit Salut
Rasa Sentosa Resort, Singapore
- Special rate for the use of private dining room: 4 course set dinner at S$ 88++ (instead of S$ 108++).
- 15% off total Food bill at Barnacles Restaurant. - 15% off total Food & Beverage bill at Trapizza.
- 15% discount off all Food and Beverage outlets of Raffles Hotel, Singapore. - 15% discount off Meeting and Banquet packages at Raffles Hotel, Singapore.
Traders Hotel, Singapore Avis Discount levels: Up to - Europe, Asia, Middle-East, Africa: 15% - Australia: 10% - New Zealand: 15% - US and Canada: 10%
- 15% off Food & Beverage upon presentation of FCCS membership card. - Room accommodation at Best Available Rate and breakfast.
The French Bookshop - 10% discount for purchase above S$50.
Brasserie Wolf - 15% off total bill at Brasserie Wolf. - 10% off total bill at Esmirada Orchard, Bodega and Esmirada at The Pier.
Club Med
The Straits Wine Company / Denise the Wine Shop - 10% off for normal purchase items. - 15% off for a case of wines or more at ALL The Straits Wine Company/Denise The Wine Shop.
- Pay 5 nights, stay 7 in selected Asian Resorts
Wine Connection Editions Didier Millet (EDM) - 20% discount off retail price of specific titles. with free delivery for one location within Singapore or 40% discount off retail price of specific titles with self-collection of the book/ books at EDM office during office hours.
- 10% for corporate orders $500-$999. - 15% for corporate orders $1,000-$1999. - 20% for corporate orders $2,000 and above.
Wines2u - 15% off on CHAMPAGNE MOUTARD. - 10% off on all other wines (excluding Champagne) based on a minimum order of 12 bottles per purchase occasion.
FCCS Annual Report 2010
33
Business Support Activities & Services Business Support Unit
The Business Support Department of the French Chamber continues its efforts to support French business development in Singapore and to attract French exporters into the Singaporean market. The FCCS Business Support Unit team assists companies in a wide variety of services ranging from support in commercial and marketing activities to setting up a business or company. Approaching the market, scheduling appointments, tradeshow participation, visiting sites, partner search, commercial and administrative representation, company creation and administration services represent concretely what the FCCS can provide on a shoestring. With an intricate business network at hand, FCCS collaborates with many other professional organisations. Since May 3rd, 2010, an additional 80m2 of office space within the current offices of the French Chamber of Commerce in Singapore is offered. These fully equipped and new offices
(telephone, Internet access, meeting rooms,...) have been created in order to offer our French Entrepreneurs and SME's a turn key solution, allowing them at the same time to benefit from our infrastructure and wide network. Complementary services offered include International Trainee support and additional administrative services. Since January 2006, through a partnership agreement signed with the Regional Council of Burgundy (CRB), the FCCS has been hosting in its offices the Representative Office of the CRB (Conseil Regional de la Bourgogne) and its representative Anne-Marie Oleksy, and have created a privileged relationship with this region. And last but not least, the FCCS can also provide assistance to those Singaporean companies searching for contacts and business partners in France linking their specific request to the established network of National Chambers.
ASEAN Forum Meetings, October 2009
Liat Towers, Orchard Road
34
FCCS Annual Report 2010
ASEAN Forum Meetings, October 2009
Business Support Activities & Services Commercial Support During year 2009-2010, the Business Support Team has continued its efforts taking on and organising trade missions for companies in search of local partners, clients and distributors for a commercial presence in Singapore. Below are examples of missions, listings and events carried out since June 2009 for companies from the following sectors.
Information Technology/Infocomm/Media - VoIP provider searching for Integrators. - Search for clients in need of IP protection. - Media – French TV Channel distribution – in search of clients in hotel sector. - Manufacturer of high end CCTV cameras. - Soft ware provider for airplane interiors. - Home security and centralised remote system manufacturer searching for local partner.
Industrial Products - Laser Punching and Cutting machine provider searching for local clients. - Bolts and nuts manufacturer searching for local clients and distributor. - Electrical transformer machinery manufacturer searching for local clients and distributor. - Industrial Lightning – LED- Manufacturer. - Provider of high end specialised metal material. - Tools machining equipment. - Glassware manufacturer and bottle designer in search for local clients. - Industrial sector: advanced clamping systems for the industrial sector searching for local partners and distributor. - Warning and beaconing lights manufacturer conducting seminar in airport and airline safety. - Water purification system manufacturer. - Manufacturer of moulds for plastic moulding searching for local supplier.
Collective Seminar, April 2010
Consumer Products - Manufacturer and supplier of umbrellas searching for local distributor. - Wine maker promoting wine and searching for local distributor. - Champagne manufacturer promoting and searching for local distributor. - Champagne promoter searching for local distributor. - Consumer products: Photo solutions manufacturer provider. - Spa products manufacturer searching for local distributor. - Beauty products manufacturer searching for local distributor. - Manufacturer for bakery utensils for B-to-B. - Home and hotel linen and baby clothing searching for local distributor.
Pharmaceuticals - Mission: First market approach. - Search for local partner in pharmaceutical compliancy Industrial sector.
Financial Services - Search for contacts in the banking sector.
Others - Collective Seminar of young professionals. - Collective Seminar for Young Engineers. - Collective Seminar for young professional entrepreneurs. - Seminar for CCI representatives from France.
Cap ASEAN Seminar, May 2010
FCCS Annual Report 2010
35
Business Support Activities & Services Trade Shows As Singapore is an important trade exhibition hub, the FCCS facilitates the participation of French companies in Singaporean Exhibitions offering fit-to-measure and ready-touse solutions including: ß Financial support: subsidy given to each exhibitor thanks to the support of Ubifrance. ß Administrative and Logistics assistance: Fully equipped "ready-to-exhibit" booths, registration of companies and handling of technical and publicity documents. ß Printing and handout of the French Pavilion exhibitors catalogue, additional public relations campaigns (Press Releases) to the media, professional organisations and regional companies. ß Organisation of networking events with regional partners and professional organisations. ß On-site dedicated contact during the exhibition ensuring administrative & logistics support. Between June 2009 and end May 2010, four official French Pavilions at major tradeshows have been organised by the Business Support Unit of the FCCS: CommunicAsia and BroadcastAsia, 16-19 June 2009; CIA, 1-4 December and IDEM, 16-18 April 2010, attracting a total of 44 exhibiting companies.
CommunicAsia and BroadcastAsia 2009 The French participation at the two regional tradeshows CommunicAsia – solutions and products for the communication and information technology – and BroadcastAsia – digital multimedia and entertainment sector – has been hosted, handled and organised by the Business Support Unit of the FCCS since 2002. In 2009, under the French Pavilion, 15 companies exhibited in CommunicAsia whereas BroadcastAsia attracted 12 companies, bringing the total of French exhibiting companies under the French banner to 27 companies.
CIA 2009 CIA is a leading event in Asia for process engineering technology & process control, automation, instrumentation, analytical & laboratory technology and services. CIA2009 and EnviroAsia 2009 hosted 866 exhibitors and received 4500 visitors. The French Pavilion organised by the FCCS registered 8 companies.
IDEM 2010 International Dental Exhibition and Meeting Singapore was organised for the sixth time with a successful concept of a specialised dental trade fair accompanied by a professional congress. 384 exhibitors participated and the French Pavilion registered 9 companies.
CommunicAsia, June 2009
36
FCCS Annual Report 2010
Business Support Activities & Services Company Set Up The French Chamber supports businesses and companies wishing to set up a business or company in Singapore by helping registering their business or company from scratch, be it in the form of a simple market representation to an active economic entity on the market The FCCS provides companies with all the legal and administrative information needed and processes the request with the authorities in the best possible way in order to acquire registration as easily and smoothly as possible. From June 2009 to end May 2010, a total of 205 companies have been met and possible development and business set up discussed and proposed. 19 companies have actually set up an office in Singapore of which 14 Private Limited, 4 Representative offices and 1 Branch.
Incorporation of Private Limited Package: including the coordination and assistance on the full process of the incorporation up to the point of obtaining the certificate of incorporation. 14 Private Limited Companies covering sectors ranging from high tech consumer items to industrial precision engineering solution: - Environment Solutions for air measurement - Spinal Devices manufacturer - Clinical Trial Services - Broadcast and IPTV solutions - Real Estate promotion - Consumer electronic devices development
- Building Safety detection solution - Environment solutions - Home furnishing - Tester in field of Ship construction - Shipping - Banking software - Training and post grad schooling - Software consultancy - Business Management Consultancy Services.
Set Up and Registration of Singapore Representative Office including: liaison, advice and drafting of sponsor letter, preparation of the required documents included the translated documents, submission and monitoring with the local institutions (IES, MOM, etc). 4 Representative Offices in the following sectors: - Offshore Trading - Calcitic and Dolomitic limestone - Business Intelligence and Complex Event Processing - Mobile advertising services. The Branch office set up by the FCCS is in the area of Education & Research. The Singapore Economic Development Board supported the efforts of the FCCS Business Support Unit providing financial support under the Locally-based Enterprise Advancement Programme (LEAP).
LEAP Award Ceremony
FCCS Annual Report 2010
37
Business Support Activities & Services New Services Further to market introduction through listings, missions and partner searches, the Business Support Unit has engaged in developing its services such as administrative and commercial representation, employment pass sponsoring, turn key office space availability. It provided the total potential of a suit of services (needed by the Business Support Unit) to offer fit to measure services to each request of a French SME: We can help you in what ever way possibly to bring your business agenda forward‌
Commercial and Administrative Representation - For companies introduced to the market during a first visit and who would like a follow up. - For companies that need to boost their administrative tasks in Singapore due cost, time and manpower related issues and wish to use the employees of the Business Support unit part time. - For companies who wish to boost the performance of a junior employee mandated to develop the commercial positioning of the company in Singapore and the region and need an employee of the FCCS for supervision and introduction to the FCCS network.
38
FCCS Annual Report 2010
FCCS New Business Centre In May 2010, an additional 80m2 office space was opened within the current offices of the French Chamber of Commerce in Singapore. These fully equipped and new offices (telephone, Internet access, meeting rooms, receptionist, etc) comprises 9 new offices, 2 in a double closed office, 2 offices in one closed space each and 5 offices in open space. The aim of creating the additional office space is to provide turn key offices for: - New companies setting up and providing a plug and play service prior to finding a more long term solution and work space. - New companies wanting to commence business in Singapore & the region with the help of a young professional. - Existing companies wanting to move into a more business oriented or downsize remaining in a networked and business environment.
Results since May 2010 Several companies already signed for an office and for additional / administrative services. More office space remains available.
FCCS Reception
FCCS Meeting Room
FCCS Business Centre
FCCS Business Centre
Business Support Activities & Services Administrative Support NEW SERVICES Employment Pass Sponsoring The FCCS has sponsored 1 Employment Pass application in April 2010 for an International Trainee for a period of 1 year.
translation of qualification papers, advice on how to fill in duties and justifications in order to get approval, submission to the Ministry of Manpower and collection. Between June 2009 and end May 2010, 45 passes have been processed.
Point of Contact In order to support the companies that have offices within our premises, we have put to their disposal a receptionist that deals with postal distribution, call reception, call transfer and call screening, board room booking (at a preferential cost) and small meeting room booking. Currently there are 4 companies enjoying this service. Two more companies have signed for this service.
Domiciliation
EXISTING SERVICES Application of Employment Pass / Dependent Pass / Long Term Social Visit Pass / Student Pass/EntrePass
Translations
Application includes preparation of required documents,
Clients who stay overseas most of the time, or travel frequently, can benefit from the convenience of our permanent local address for forwarding all correspondences. During the year from June 2009 to end May 2010 34 companies have used our domiciliation services of which 20 on a long term and 14 on a short term basis (<6 months).
Translation of official documents from French to English and visa versa by a certified translator: 212 documents have been translated since June 2009.
Overview results Business Support in numbers Between June 2009 and end May 2010, the numbers of events and clients counted: Contacts / Information / Events / Company Set Up - 238 company contacts have been made of which: • 117 regarding company set up and • 88 regarding market information + mission proposals & FCCS services • 29 companies on mission to Singapore • 4 seminars about Singapore Office Space and Administrative support - 5 companies/organisations using the offices of the FCCS - 34 domiciliated companies - 1 EP Sponsorship
FCCS Annual Report 2010
39
HR Services Recruitment During year 2009-2010, our Recruitment Service continued its development by increasing its services for companies and French nationals looking for career developments in Singapore. Our Recruitment Service was created in September 2004 with a Convention being signed with the French Embassy. This convention allows FCCS to operate an “Employment and Professional Training Committees” (CCPEFP) to assist French nationals looking for job opportunities in foreign countries. Our Recruitment Service reports once a year (January) to a Steering Committee composed of French Embassy, French Consulate, representatives from French institutions and majors business partners. Reports are then evaluated by a National Committee in France for a yearly subsidy attribution. FCCS applied for an Employment Agency License, which was granted by Singapore Ministry of Manpower end of 2005. This License, renewable each year, allows FCCS to continue developing its recruitment activities and services for any companies and candidates.
Activities Recruitment service has 2 core missions: • Assist companies hiring in Singapore in their search for French or local talents. We offer support and advice in the recruitment process by defining positions, referring candidates matching requirements after interview and establishing a short list of candidates. Our recruitment service also gives advices on HR issues and participate in managing the HR Committee. • Assist French nationals in their job search and career developments on the local market. We maintain an active database, give information and advice on employment issues, labour market, and refer job seekers to companies on a prospective way.
Results June 2009-May 2010 In the whole year 2009, the FCCS recruitment service registered 116 job offers. The service received 1080 applications, 461 candidates being in Singapore, 145 from the APAC region and 477 from Europe. 62 offers were satisfied. In 2010 as of end May, 66 offers have been registered and 16 have been satisfied.
Training Catalogue 2010 Training Session, 3 February 2010
Training Session, 8 March 2010
40
FCCS Annual Report 2010
HR Services Training Always considering and valueing its Members’ needs, the French Chamber of Commerce in Singapore decided to launch a new Training Programme this year. Based on our members’ feedback, our HR department worked in collaboration with high-qualified training providers to offer a comprehensive Catalogue offering 20 training modules, from Personal Development, to Management and Professional Skills. January
February
Mon 25
Getting the Best from your Career by Revitalising your CV and Making an Impact in Interview
Wed 27
Managing Cultural Diversity in APAC
Wed 3
Time/Priorities Management and Delegation: Invest your Energy for ‘Best Returns’ CSR and Sustainable Development - How to Get Started?
Tue 9 CSR and Sustainable Development - Engaging with Stakeholders March
April May
Tue 2
Marketing and Brand Planning Processes in Asia
Thu 4
Introduction to Supply Chain Management Fundamentals
Mon 8
Making Performance Appraisal and Feedback a Win-Win Experience
Mon 19
Getting the Best from your Career by Revitalising your CV and Making an Impact in Interview
Thu 6 & Fri 7 Mon 10
June
September
New Manager Programme Leadership in Action
Fri 21
Effective Communication and Presentation Skills
Wed 2
Brand Communication Strategy in Asia
Thu 10
Effective Intercultural Communicationand Conflict Resolution
Thu 17
Supply Chain Management: From Fundamentals to Best Practices
Wed 8
Presentation to High-Level Audiences: Method and Advanced Skill
Mon 13
Getting the Best from your Career by Revitalising your CV and Making an Impact in Interview CSR and Sustainable Development -Managing your Carbon Footprint
Thu 23 CSR and Sustainable Development - Reporting and Communicating on CSR October
November December
Thu 7
Introduction to Supply Chain Management Impact on Finance
Mon 11
Making Performance Appraisal and Feedback a Win-Win Experience
Thu 21
MBTI (Myers Briggs Type Indicator) Step 2
Wed 17
Effective Meetings
Mon 6
Getting the Best from your Career by Revitalising your CV and Making an Impact in Interview No session in July/August.
Personal Development
Management
Profesionnal Skills
FCCS Annual Report 2010
41
External Relations Partners in Singapore and in ASEAN French Institutions in Singapore French Embassy The FCCS is proud of its collaboration with all the departments of the French Embassy in Singapore. Several events and meetings have been organised throughout the year with the active participation of the French Ambassador himself, the Economic and Cultural Departments and the Consulate. We also collaborate on a regular basis with the following partners and organisations: - French Trade Advisers - Alliance Francaise - Association Francaise de Singapour - Lycée Français French Alumni The FCCS and the French Alumni have long term relationships. To reinforce our collaboration and encourage common actions, a collaboration agreement was signed in 2005 and a reciprocal membership was put in place this year.
We also collaborate on ad-hoc projects with the following organisations: - IE Singapore - Spring Singapore - Singapore National Employer Federation (SNEF) - Singapore Tourism Board (STB) - A*Star, Media Development Authority of Singapore (MDA), Infocomm Development Authority of Singapore (IDA), MAS, URA, BCA, LTA, PSA, MPA, AVA… - The professional Federations and Associations: SiTF, SMA, SEAS, WMRAS - The universities: NUS, NTU, SMU…
EuroCham and European National Business Groups in Singapore The FCCS is an active member of EuroCham, founded by the European National Business Groups in Singapore, to speak with a common and stronger voice on European issues. EuroCham’s mission is to lobby the Singapore and EU authorities on industry issues raised by both EuroCham and European National Business Groups and to facilitate trade between Singapore, the Asia-Pacific Region and Europe.
Singapore authorities and institutions Singapore Economic Development Board (EDB) This strong organisation is very supportive of the FCCS actions and recognises our Chamber as an incubator of French SMEs willing to settle in Singapore.
Other Chambers of Commerce in Singapore The FCCS participated in a discussion initiated by Amcham Singapore, with Presidents of different national business groups. It has been agreed that quarterly meetings will take place.
Singapore Business Federation (SBF) The apex business chamber champions the interests of the Singapore business community in trade, investment and industrial relations, representing more than 15,000 companies as well as the local and foreign business chambers and key national and industry associations. The FCCS collaborates regularly with SBF whether on events or publications. Singapore International Chamber of Commerce (SICC) The FCCS is also a partner of this significant Chamber of Commerce.
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FCCS Annual Report 2010
FCCS Gala Dinner, 21 May 2010
External Relations In France Union of the French Chambers of Commerce Abroad (UCCIFE) The French Chamber is a member of UCCIFE. Founded in 1907, UCCIFE brings together 114 French Chambers in 78 countries, which together represent the largest private network of French companies in the world. Its mission is to act as a network coordinator circulating information, cooperation and know-how, promoting its members to the business networks in France and providing some specific services. This network represents more than 25,000 companies around the world of which 50% are non-French. Belonging to this network gives us the opportunity to share experiences and to help our members doing business in the region by collaborating with other French Chambers in Asia Pacific.
and overseas local chambers, as well as the 21 regional chambers, thus representing 1,800,000 French companies.
The FCCS participates twice a year in UCCIFE seminars, once with all the Directors of all international French Chambers and once with the Directors of the French Chambers in Asia, for experience-sharing.
Burgundy Region Since January 2006, the FCCS has been working very closely with the Regional Council of Burgundy through a partnership agreement. We are delighted to host the representative of the RCB, Anne-Marie Oleksy, in our offices and to collaborate with her on many missions.
ACFCI and CCIs Our Chamber has strong relations with the ACFCI (Assembly of French Chambers of Commerce and Industry), the national public establishment responsible for the direction and amalgamation of the French Chambers of Commerce and Industry (CCIs). The AFCI groups together 148 metropolitan
The FCCS collaborates on a regular basis with a number of CCIs in France and is proud to be part of this network, helping French SMEs to internationalise. Thanks to this great partnership, the FCCS can play an active role and be more efficient in supporting French companies willing to develop business with Singapore. French Ministry of Foreign Affairs The FCCS continues its mission of assistance to French citizens willing to find a job in Singapore and benefits again this year from a financial support for fulfilling this mission.
Other Partners in France The FCCS collaborates on a regular basis with numerous other partners in France: the French regions of course, but also the professional associations and business confederations.
UCCIFE AGM, June 2009
FCCS Annual Report 2010
43
Financial Report The financial statements for the year ended 31st December 2009 have been audited by Mazars LLP. The French Chamberâ&#x20AC;&#x2122;s net surplus before taxation for the year ended amounts to S$ 93,082. These good results can be explained by an increase in our income revenue, generated by an increase in the number of members, events and business support activities. This additional revenue has compensated the increase in expenditures, due to an increased FCCS office rent since July 2008 and the recruitment of one additional staff.
Statement of Comprehensive Income For the financial year ended 31 December 2009
2009
2008
S$
S$
General subscription
405,704
367,725
Surplus from self-financing activities
147,762
52,562
Surplus from business service activities
314,153
307,583
Other income
175,915
173,398
1,043,533
901,268
-950,452
-805,667
Operating surplus before income tax
93,082
95,601
Taxation
-7,000
-7,496
Net surplus for the year, representing the comprehensive
86,082
88,105
Income
Less expenditures
income for the year
Members can request a copy of the Audited Report and Accounts by contacting Debbie Monteiro at: dmonteiro@fccsingapore.com
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FCCS Annual Report 2010
THE FRENCH CHAMBER OF COMMERCE IN SINGAPORE 541 Orchard Road #09-01 Liat Towers Singapore 238881 Tel: +65 6735 5523 Fax: +65 6735 5394 info@fccsingapore.com www.fccsingapore.com