Highlights of 2011/2012
Annual Report 2012
2
Message from the President and the Executive Director
4
Highlights of 2011/2012
6
Facts & Figures
7
FCCS Patron Members
8
Who’s Who at the FCCS
12
Membership Profile in 2011/2012
14
Committees’ Activities Asia Committee Business Women Network CEO Series Energy/Infrastructure Committee Entrepreneurs Committee Finance Committee French Gourmet Committee Human Resources Committee ICT Committee Legal & Tax Committee Luxury & Premium Retail Committee Marketing & Communication Committee R&D Committee Sustainability Committee
28
FCCS Events Highlights
32
Publications & Communication
36
Business Support at a Glance
40
Recruitment Service
41
Training Programme
42
External Relations
44
Financial Report
FCCS Annual General Report
Contents
1
FCCS Annual General Report
Message from the President
Despite a challenging global economic environment, Singapore’s economy grew by 4.9% in 2011, after a 14.8 % expansion in 2010, showing that its Global-Asia positioning continues to resonate strongly with international companies seeking to capture growth opportunities in Asia. More than ever, Singapore continues to attract French companies, both MNCs and SMEs, to invest in its strategic location to be able to tap into pan-Asian markets and orchestrate their growth in the Asia.
Mr Pierre Verdière, President of the French Chamber of Commerce in Singapore
This extremely dynamic business environment mirrors exactly what the French Chamber of Commerce is currently going through; a great period of growth and development. Our member base reaching a record level of over 460 company members, an increase of 12.5% compared to last year is a testament to this. As one of the largest Chambers in Singapore and in the network of French Chambers abroad, the FCCS is a fantastic business platform which offers its members a wide range of events and services, allowing them to build up their network, get access to
2
information, share ideas and develop new business opportunities. I am also very pleased with the Singapore Authorities’ official recognition of our efforts in facilitating the setting up of French enterprises here. The new partnership signed in 2011 with Singapore Economic Development Board will allow our Business Support department to significantly increase its activity and to further enhance French investments in Singapore. With the future expansion of its office space in August, the FCCS will also have more flexibility to better support more newly set up companies in their development process. Numerous projects lie ahead and I am very optimistic about the future of French Business in Singapore. Our Chamber is in good health; our board members and permanent staff will continue their efforts to better understand your needs and serve you better.
We had another exciting year again! 2011-2012 was full of enriching events and achievements. Thanks to our members’ active involvement in the Chamber’s activities, our 14 Committees were particularly productive this year, launching numerous new initiatives and large scale projects. I would like to invite you to review them in our report. However, allow me to briefly mention two most recent significant activities. Firstly, the great work of our newly set up French Gourmet Committee, whose efforts to promote French Gastronomy in Singapore was well received and successful. The two events organised during the Voilah! French Festival Singapore in November 201, the French Marché and the Paulée, received excellent feedback both from the Press and from Singaporean customers. The other being the agenda of our new Sustainability Committee: the launch of a Sustainability Charter, a Guidebook for Sustainability and Corporate Social Responsibility, a Sustainability Newsletter featuring best practices from our
FCCS Annual General Report
Message from the Director
member companies and a very high profile seminar on "Engaging together for Sustainability" during the second edition of our “Working Together Forum”. On Business Support unit also took a major step this year with the signing of a new agreement with Singapore, allowing to boost our actions and help more French companies set up in Singapore. This was further enhanced by the perfect synergy with our Recruitment department, who played a significant role in assisting numerous companies find the right manpower for their new subsidiaries here and by our various publications which helped to promote French business in Singapore and highlight the opportunities available for French companies in this global city of Asia.
Mrs Carine Lespayandel, Executive Director of the French Chamber of Commerce in Singapore
I would like to take this opportunity to warmly thank you all, our dear members, board members and staff, for your fantastic contribution to another fruitful year for our business community.
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FCCS Annual General Report
Highlights of 2011/2012 La PaulĂŠe 250 guests for a delicious afternoon with a Burgundy taste
The French MarchĂŠ A week of promotion of the French Gastronomy in Singapore
Engaging our Members in Sustainability A Successful Second Edition of the Working Together Forum 76 participating companies More than 300 business-to-business meetings 4
32 companies signed the FCCS Sustainability Charter
A prestigious Gala Dinner “Paris à la Belle Epoque”
FCCS Annual General Report
Highlights of 2011/2012
550 guests With Chef Jean-Louis Nomicos and Guest of Honour Mr Teo Ser Luck, Minister of State for Trade & Industry
A Business Centre Fully Booked 14 companies hosted
Launch of New Committees Business Women Network CEO Series Sustainability
Talks with Prestigious Speakers Dr Beh Swan Gin, Managing Director, Singapore Economic Development Board; Mr Jean-Marie Guillermou, Senior Vice President Asia-Pacific, Total Exploration & Production; Mr Arnaud Vaissié, Co-founder, Chairman & CEO of International SOS...
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FCCS Annual General Report
Facts & Figures The French Chamber Facts & Figures • 463 company and individual members • 14 permanent staff • 14 Committees • 107 events organised with more than 3740 participants • 30 companies set ups • 42 companies exhibiting under French Pavilions • 49 days of business missions for 28 companies + 4 listings of contacts • 14 companies already hosted in our Business Centre • 117 job offers received in the whole year 2011 • 67 direct placements by our Recruitment Department An annual Training Programme A comprehensive catalogue of 24 training modules suitable to all levels of your organisation and for its various departments
New Additional Committees • Business Women Network • CEO Series • Sustainability
FCCS Privilege Card A Privilege Programme strictly dedicated to our members giving access to a full range of exclusive benefits.
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FCCS Annual General Report
FCCS Patron Members
7
FCCS Annual General Report
Who’s Who at the FCCS President & Executive Committee
President
Pierre VERDIÈRE Hermès SEA
8
Vice President
Vice President
Vice President
Jean-Marc DEROMEDI
Jean-Philippe LAUNAY
Bertrand STOLTZ
Aprim Interior Design
Essilor AP
STMicroelectronics AP
General Secretary
Treasurer
Philippe TAVERNE
Hervé GUINEBERT
CVML
Banque Transatlantique - CIC
Board Members
FCCS Annual General Report
Who’s Who at the FCCS Jean-Marc Agabriel (Vallourec & Mannesmann Tubes/ Seamless Tubes Asia Pacific) Julien Bompard (Le Saint Julien Restaurant) Jean-Marc Deromedi (Aprim Interior Design) Christine Etcheparre (Technip Singapore) Pierre Finas (Credit Agricole CIB) Olivier Grometto (Open D Asia) Hervé Guinebert (Banque Transatlantique - CIC) Yves Laforgue (SDV Logistics - Singapore) Jean-Philippe Launay (Essilor AP) Alain Mahillon (Hilton Singapore) Manuel Olivier (Total Oil Asia-Pacific) Catherine Rideller (Orbenoe BV) Paul Rombeek (Air France) Bertrand Stoltz (STMicroelectronics Asia Pacific) Philippe Taverne (CVML) Hélène Toury (Veolia Water Solutions & Technologies) Pierre-Franck Valentin (Rhodia Asia Pacific) Pierre Verdiere (Hermès SEA) Pierre Veyres (BNP Paribas) Philippe Wind (McKinsey & Company Singapore)
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FCCS Annual General Report
Who’s Who at the FCCS Our 14 Business Oriented Committees Asia Committee
Human Resources Committee
Co-Presidents: Mr Jean-Marc AGABRIEL (Vallourec & Mannesmann Tubes AP); Mr Paul ROMBEEK (Air France KLM); Mr Philippe TAVERNE (CVML); Mr Pierre-Frank VALENTIN (Rhodia Asia Pacific)
Co-Presidents: Ms Cécile DIVERSY (Danone); Mr Alexandre GENTOT (Gemalto); Ms Caroline SIRIEIX (Air France)
Business Women Network Co-Presidents: Ms Sylvie LOUISFERT (Société Générale CIB); Mrs Chloé MARCHAND (Air France KLM)
CEO Series Energy/Infrastructure Committee Co-Presidents: Mr Philippe WIND (McKinsey & Company Singapore); Mr Manuel OLIVIER (Total Oil Asia-Pacific); Mr Hugo VIRAG-LAPPAS (Stormharbour Securities - Singapore)
Entrepreneurs Committee Co-Presidents: Ms Valérie BONIN (Alpana Advisory Services); Mr Sébastien GUILLAUD (Soft Venture)
Finance Committee Co-Presidents: Mr Bertrand STOLTZ (STMicroelectronics); Mr Fabien CONDERANNE (Coface Services); Mr Franck PASSILLIER (Crédit Agricole CIB); Mr Ludovic SICHERE (Foxysales)
French Gourmet Committee Co-Presidents: Mr Julien BOMPARD (Le Saint Julien Restaurant); Mr Gabriel DE BALASY (L’Angelus); Mr Philippe VO (Classic Fine Foods)
ICT Committee President: Mr Jean GAREZ (Asia Technical Services) Vice-Presidents: Ms Mathilde BROUSTAU (CVML); Mr Renaud HARDUIN (Essilor)
Legal & Tax Committee Co-Presidents: Ms Ingrid COINQUET (Commercial Intelligence SE Asia); Ms Catherine FERRY-COTTET (Thales Asia Holding)
Luxury & Premium Retail Committee President: Mr Pierre VERDIÈRE (Hermès SEA) Vice-Presidents: Mr Michel BEAUGIER (M2 Management); Mr Olivier GROMETTO (Open D Asia); Mrs Emmy TELLIER (Christofle SEA)
Marketing & Communication Committee President: Ms Emilie TISSERAND (Mediakeys Singapore) Vice-President: Ms Hélène TOURY (Veolia Water Solutions & Technologies)
R&D Committee President: Mr Jean-Philippe LAUNAY (Essilor AP) Vice President: Dr Daniel RACOCEANU (CNRS - IPAL); Mr Laurent Fabry (Digital Content Technologies)
Sustainability Committee Co-Presidents: Mrs Joëlle BROHIER-MEUTER (Anakout); Ms Hélène TOURY (Veolia Water Solutions & Technologies)
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Permanent Staff
Executive Director
Head of Events & Members
Membership & Events
Marketing & Communication
Publications & Design
Carine Lespayandel
Valérie Gaume
Mélodie Fourquet
Nicolas Avril
Florence Baret
Recruitment & HR
Head of Business Support
Business Support
Business Support
Business Support
Alice Lanteri
Sylvie Berne
Catherine van Raemdonck
Caroline Renou
Héloïse de Menthière
Business Support Administration
Admin & Accounts
Reception & Admin
IT Support
Debbie Monteiro
Virginia Ng
Eric Desmars
FCCS Annual General Report
Who’s who at the FCCS
Philomena Waung
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FCCS Annual General Report
Membership Profile in 2011/2012 A Growing and Dynamic Business Platform • 463 company members • +12.5% vs previous year • All nationalities: French, Singaporean, others • All sizes of companies: MNCs, SMEs & Entrepreneurs
Our platform of members has been growing constantly since 2003, we have doubled the number of company members! Jun 2003
232
Jun 2004
235
Jun 2005
234
Jun 2006
255
Jun 2007
273
Jun 2008
298
Jun 2009
315
Jun 2010
360
Jun 2011
412
Jun 2012
12
463
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
New members
46
30
32
48
53
57
63
90
102
102
Cancellation
40
27
33
27
35
32
46
45
50
51
Total members
232
235
234
255
273
298
315
360
412
463
Index progression
100
101
101
110
118
130
136
155
178
200
Membership Categories
Sector of Activity
The structure of our membership 2012 is the following: - 26 Patron Members - 246 Corporate companies - 90 Entrepreneur Companies - 54 Associate companies - 47 Individual members
The French Chamber’s members’ sectors of activity are representative of the Singapore economy leading sectors.
Services 17% 14%
19%
Entrepreneurs
53%
6%
14%
38%
Individual Patron Associate
12%
BTP / Environment / Transportation Electronics - Informatio Technology
Corporate 10%
FCCS Annual General Report
Membership Profile in 2011/2012
8% 3% 5% 2%
Food / Beverage / Catering / Hospitality Consumer Goods (Non Food) Energy / Chemicals / Mechanical Industries
Services
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FCCS Annual General Report
Committee’s Activities Highlights Asia Committee Co-Presidents Mr Jean-Marc AGABRIEL (Vallourec & Mannesmann Tubes AP) Mr Paul ROMBEEK (Air France KLM) Mr Philippe TAVERNE (CVML) Mr Pierre-Frank VALENTIN (Rhodia Asia Pacific)
Doing Business in China Repositioning Singapore’s Economy for the Future
18 January 2012
19 October 2011 With Dr Beh Swan Gin, Managing Director, Singapore Economic Development Board
Investment Opportunities in Batam Indonesia Free Zone Authority 3 April 2012
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Business Women Network Co-Presidents Ms Sylvie LOUISFERT (Société Générale CIB) Mrs Chloé MARCHAND (Air France KLM)
FCCS Annual General Report
Committee’s Activities Highlights
Women and their Careers, What is at Stake? 30 March 2012 With Valérie Autissier, Head of Indirect Sourcing (INS) for Asia, Nokia
Inaugural Business Women Network Business Women Network: Committee Meeting Introducing Programme EVE 27 June 2011 10 October 2011 With Ms Yee-May Leong, Senior Vice President Asia Pacific, With Cécile Diversy, Vice President, Human Resources Asia Orange Business Services Pacific, Danone
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FCCS Annual General Report
Committee’s Activities Highlights CEO Series Strategy of ACCOR Group in Asia Pacific 6 October 2011 With Michael Issenberg, Chairman & COO, Accor Asia Pacific
Strategy of International SOS in Asia-Pacific 3 February 2012 With Arnaud Vaissié, Co-founder, Chairman & CEO, International SOS
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Energy/Infrastructure Committee Co-Presidents Mr Philippe WIND (McKinsey & Company Singapore) Mr Manuel OLIVIER (Total Oil Asia-Pacific) Mr Hugo VIRAG-LAPPAS (Stormharbour Securities - Singapore)
Oil & Gas: The New Challenges: Access to Resources, Technology, Acceptability
FCCS Annual General Report
Committee’s Activities Highlights
Energy Efficiency & Green Building
13 September 2011 With Jackson Seng, Director South East Asia, Advanced Services, Schneider Electric; Audrey Perez, QSE and Maintenance Head, Sustainable Development Head, Dragages Singapore; 19 January 2012 With Jean-Marie Guillermou, Senior Vice President Asia- and Constant Van Aerschot VP Construction, Sustainable Development and Public Affairs, Lafarge. Pacific, Total Exploration & Production
Challenges of a Multi-Billion Dollars Petrochemical Project 14 February 2012 With Georges Grosliere, Venture Director, Singapore Parallel Train, ExxonMobil Chemical Asia Pacific
Alstom Transport and Alstom Power Success Stories in Singapore 24 February 2012 With Wouter van Wersch, Senior Vice President Sales & Marketing Asia Pacific & Country President Singapore Alstom
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FCCS Annual General Report
Committee’s Activities Highlights Entrepreneurs Committee Co-Presidents Ms Valérie BONIN (Alpana Advisory Services) Mr Sébastien GUILLAUD (Soft Venture)
Casual Talk Entrepreneurs Experience Sharing Entrepreneur/SME Inter-Chamber Networking Night
18 January 2012
15 May 2012 With the American Chamber of Commerce and British Chamber of Commerce
Casual Talk for Entrepreneurs with Nicolas Seguy, Founder of Feiyue Shoes 23 November 2011
Entrepreneur Spotlights Exchange experiences… Share visions… Read our members’ interviews on our website!
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Finance Committee Co-Presidents Mr Bertrand STOLTZ (STMicroelectronics) Mr Fabien CONDERANNE (Coface Services) Mr Franck PASSILLIER (Crédit Agricole CIB) Mr Ludovic SICHERE (Foxysales)
Outsourcing of Support Functions: Benefits and Opportunities in Singapore 13 March 2012
FCCS Annual General Report
Committee’s Activities Highlights
Fiscalité du Patrimoine des Non-Résidents 22 March 2012
Singapore 2012 Budget: Recent Changes & New Initiatives 09 March 2012
Trends in Asia for 2012: Economic, Financial & Political 02 November 2011
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FCCS Annual General Report
Committee’s Activities Highlights French Gourmet Committee Co-Presidents Mr Julien BOMPARD (Le Saint Julien Restaurant) Mr Gabriel DE BALASY (L’Angelus) Mr Philippe VO (Classic Fine Foods)
French Marché
La Paulée de Singapour
21-27 November 2011 A week of French Gastronomy with numerous French chefs involved
4 December 2011 250 guests for a delicious afternoon with a Burgundy Taste Several wineries involved
Monthly Luncheons Le Petit Cancale; Brasserie Les Saveurs - St Regis Hotel; Picotin; Hédiard; l'Angelus
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Human Resources Committee Co-Presidents Ms Cécile DIVERSY (Danone) Mr Alexandre GENTOT (Gemalto) Ms Caroline SIRIEIX (Air France)
FCCS Annual General Report
Committee’s Activities Highlights
The Dangers of Intuition in Inter-Personal Situations Leading the Next Wave of Growth in Asia
08 May 2012
18 October 2011
Branding Yourself in Your Organisation 22 February 2012
Staff Retention in Asia Pacific 28 March 2012
Initiatives by MOM to Build Stronger HR & Leadership Capabilities 28 November 2011 21
FCCS Annual General Report
Committee’s Activities Highlights ICT Committee President Mr Jean GAREZ (Asia Technical Services) Vice-Presidents Ms Mathilde BROUSTAU (CVML) Mr Renaud HARDUIN (Essilor)
Be Prepared Against Cyber Attacks 29 June 2011
Demystifying the Cloud 30 September 2011
ICT Trends for 2012 and Beyond 118 May 2012
Experience Feedback from the Implementation of CMA CGM Finance Shared Services Centre 01 July 2011
e-Commerce Trends & Innovations: How to Develop Your Business Online 31 May 2012 With Elias Ghanem, Managing Director, PayPal Southeast Asia and India 22
ICT Awards 2011 22 June 2011
Legal & Tax Committee Co-Presidents Ms Ingrid COINQUET (Commercial Intelligence SE Asia) Ms Catherine FERRY-COTTET (Thales Asia Holding)
FCCS Annual General Report
Committee’s Activities Highlights
What Protection for Foreign Investments in Asia under Investment Treaties, and How to Structure an Investment to Enhance Investment Treaty Protection? 10 June 2011
Acquisitions in China and India: Legal & Practical Issues Faced by Investors 30 November 2011
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FCCS Annual General Report
Committee’s Activities Highlights Luxury & Premium Retail Committee President Mr Pierre VERDIÈRE (Hermès SEA) Vice-Presidents Mr Michel BEAUGIER (M2 Management) Mr Olivier GROMETTO (Open D Asia) Mrs Emmy TELLIER (Christofle SEA)
Wines and Spirits as an Investment 09 February 2012 With Christophe Bourrié, Regional Director, Louis XIII
Retail Committee Meeting 17 January 2012
Key Actors and Key Drivers of a Growing Watch Market 30 March 2012 With Alexis de Laporte, Managing Director, Jaeger Lecoultre Southeast Asia and Australia
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Marketing & Communication Committee President Ms Emilie TISSERAND (Mediakeys Singapore) Vice-President Ms Hélène TOURY (Veolia Water Solutions & Technologies)
FCCS Annual General Report
Committee’s Activities Highlights
Raclette Party & Marketing Committee Network Event 13 October 2011
Optimising the Impact of Your Web Presence Through SEO and Other Strategies Environmental Strategy of Veolia Water Solutions & Technologies
15 February 2012
06 July 2011 With Yves Caouette, Executive Vice President, Veolia Water Solutions & Technologies
Be a Market Leader. Find Out How to Capture a Larger Share of the Future 22 November 2011 25
FCCS Annual General Report
Committee’s Activities Highlights R&D Committee President Mr Jean-Philippe LAUNAY (Essilor AP) Vice President Dr Daniel RACOCEANU (CNRS - IPAL) Mr Laurent Fabry (Digital Content Technologies)
R&D Joint-Event with the German R&D Committee on NRF/TUM/CREATE Site Visit: Programs Essilor R&D activites in 06 March 2012 Singapore & SEA
Site Visit: Danone Baby Nutrition R&D Centre 25 November 2011 With Laurent Clement, R&D Director Baby Nutrition Asia Pacific Danone Asia
25 May 2012
Innovating Digital Secu- Site Visit: Soitec’s R&D rity: Gemalto Experience Activities & Visit of the from an R&D Viewpoint Wafer Fab 11 April 2012
R&D Committee Meeting on the R&D Landscape in France 09 November 2011 With Prof. Jean-Charles Pomerol, Former President of the University Pierre et Marie Curie
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24 February 2012
Sustainability Committee Co-Presidents Mrs Joëlle BROHIER-MEUTER (Anakout) Ms Hélène TOURY (Veolia Water Solutions & Technologies)
FCCS Annual General Report
Committee’s Activities Highlights Engaging together for Sustainability: Green, Inclusive & Responsible Economy Inaugural Sustainability Committee 13 April 2012 Meeting Eminent speakers from Europe & Asia 17 October 2011
Sustainability Committee Meeting on The FCCS Sustainability Charter 20 January 2012
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FCCS Annual General Report
FCCS Events – Highlights Business Club Facts & Figures • 14 business-oriented committees with the launch of 3 new committees • 107 events organised • More than 3740 participants Annual Gala Dinner: Paris à la Belle Epoque 26 May 2012 550 prestigious guests With Michelin Chef Jean-Louis Nomicos and Guest of Honour Mr Teo Ser Luck, Minister of State for Trade & Industry
28
Welcome to Singapore 16 September 2011 180 newcomers & friends to this annual rendez-vous
French Marché - French Gastronomy in Singapore Exclusive Cocktail with Chef Guy Savoy
21-27 November 2011 A great entertainment programme with numerous French chefs
FCCS Annual General Report
FCCS Events – Highlights
21 July 2011
La Paulée 4 December 2011 250 guests for a delicious afternoon with a Burgundy taste Several wineries involved
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FCCS Annual General Report 30
FCCS Events – Highlights The Galette des Rois & other Networking Events
Futsal Tournament
11 January 2012 We bring you many opportunities to broaden your network!
15 October 2011 120 players
PĂŠtanque Tournament
Touch Rugby Tournament
19 November 2011 160 players
4 June 011 90 players
CSR Panel Discussions
Working Together Forum
13 April 2012 Eminent speakers from Asia & Europe 190 participants
13 April 2012 76 participating companies Over 300 B-to-B Meetings
FCCS Annual General Report
FCCS Events – Highlights
FCCS Sustainability Charter 13 April 2012 32 companies signatories OfďŹ cial Ceremony at the French Residence
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FCCS Annual General Report
Publications & Communication Our various publications aim at promoting the image and awareness of the French Business community in Singapore.
Weekly Link
FCCS Members’ Directory
The FCCS e-newsletter, sent to all our members every week, includes news about upcoming events, members news, general news and information on French business in Singapore and the region.
The Members’ Directory represents a precious tool not only for our members but also for those passing through Singapore on business and who need an insight in the French Business Community in Singapore.
Frequency: Weekly Circulation: 2,500 receivers
Frequency: Once a year Circulation: 1,500 copies
Focus Magazine The Focus Magazine aims at: - Promoting the image of the French Business Community in Singapore. - Highlighting key sectors where French companies play or could play a role. - Providing our members with information written by professionals on regional topics. - Reecting the FCCS Activities through event reports.
Focus
The Magazine of the French Chamber of Commerce in Singapore
France-Singapore Express
Spring 2011
|
www.fccsingapore.com
Singapore Online
Focus
The Magazine of the French Chamber of Commerce in Singapore
Focus
The Magazine of the French Chamber of Commerce in Singapore
January 2012
|
www.fccsingapore.com
Innovation as a Strategy
“France-Singapour Express� is a bimestrial electronic newsletter IN FRENCH. It provides information on what is happening in Singapore and aims at promoting the activities of the Business Support Unit.
Winter 2010/2011
|
www.fccsingapore.com
Customer Loyalty for Online Businesses | Creative Consumers and Ice-Creams | A Changing Digital Landscape | Is the “Mall Culture� a Threat to e-Commerce? | Online Marketing is Key
CSR in Practice
Singapore Moves on Sustainability Reporting | Shaping and putting CSR into Action in Singapore | Placing CSR at the Heart of its Businesses | Fostering a Culture of Corporate Social Responsibility
Frequency: 3 issues a year Circulation: 4,000 copies
French Companies Fuel Singapore with Innovations | How to Finance Your Innovation? | Anticipating Customers’ Needs with Innovation | Innovations Towards a Greener World | Consumer Engagement Through Innovation
Frequency: Bimestrial Circulation: 2,800 receivers
SME Sustainability Guide The SME Sustainability Guide is a new initiative launched by the FCCS Sustainability committee which aims at inspiring SMEs, inviting them to engage in Sustainability, and providing them with practical guidance to do so. Circulation: 250 copies
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Members’ Directory 2012
Guidebook for Sustainability and Corporate Social Responsibility
2 6 , 9) ,). 3 /2 3 ;),,).' 4/ .' ' ). 934 ). ),)4= 02 6 3 ). ).' 0/2 . ). 4( 3) . 2 ')/.
The FCCS Website
FCCS Annual General Report
Publications & Communication www.fccsingapore.com is a real web portal for all those involved, or just interested, in business in Singapore and in France. With an average of almost 11,000 visitors and 5,500 unique visitors a month, our website gathers our news, publications, members’ news, members’ directory, upcoming events, business services and job offers.
Pages Viewed per Month 60000 50000 40000 30000 20000 10000 0 May- 11 Jun-11
Jul-11
Aug- 11 Sep -11 Oct-11 Nov- 11 Dec- 11 Jan-12
Feb- 12 Mar- 12 Apr- 12
Number of Visits per Month
Origins of our Visits
14000 12000 10000
18%
Singapore France
8000 6000
Asia
71% 8%
4000
2% 1%
2000
United States United Kingdom
0 Sep 2011
Oct 2011
Nov 2011
Dec 2011
Jan 2012
Feb 2012
Mar 2012
Apr 2012
33
FCCS Annual General Report
FCCS Privilege Card 2012 A wide range of benefits The FCCS Privilege Card gives access to a full range of exclusive benefits in the form of services and discount rates negotiated with our partners. To date 29 partners have joined our programme, from Business Services / Travel, Leisure, Restaurants / Hotels, to Wine / Food Shops. Additional benefits will follow and the updated list of offers / promotions will be announced on a regular basis on our website as well as on our different communication tools. Last but not least, as the FCCS belongs to a worldwide network of 114 French Chambers abroad (UCCIFE), the FCCS
Forest Adventure
34
Privilege Card provides a number of advantages negotiated in France with different partners: hotels, restaurants, boutiques, car rentals, office rentals, other business services, etc.
Raffkes Hotel
Harry’s
FCCS Annual General Report
FCCS Privilege Card 2012
Rasa Sentosa Resort
35
FCCS Annual General Report
Business Support at a Glance • Business Missions • Commercial Representation • Company Set-up • Tradeshows • V.I.E. Coaching • Domiciliation • Business Centre • Work Permits & Translation
The Business Support Unit of the French Chamber continues its efforts to support French business development in Singapore and to attract French exporters into the Singaporean market. Our team can help to: • Facilitate the access to the Singaporean market. • Prospect and approach the local market. • Set up a company in Singapore. • Optimise French companies presence on regional tradeshows in Singapore.
Assistance in setting up a company in Singapore The FCCS helps new businesses to launch in Singapore by: Providing relevant information: • Market information on the Singaporean economy and key industries. • Personalised advice for drafting and submission of official documents to the Singaporean authorities. • Key contacts. Setting up a local legal structure in Singapore • “Representative office” • “Private Limited Company” • “Branch”
30 Companies were set-up via our services in 2011. Applying for Employment Passes and Visas • Employment Pass, Dependant Pass, Long Term Social Visit Pass, Training Employment Pass…
100 work permits
have been successfully submitted to the Ministry of Manpower in 2011.
Business Support Unit Facts & Figures • 30 companies setups • 42 companies exhibiting under French Pavilions • 49 days of business missions for 28 companies + 4 listings of contacts • 18 companies already been hosted in our Business Centre 36
Simplification of administrative tasks Turn key office space rental in our Business Centre Rent a fully-furnished office space.
18 companies have already benefited from our Business Centre facilities since 2010. Domiciliation services Registration with the official business address of the FCCS. Translation of official documents from French into English, certified by the French Embassy. Administration of the company through our partners (book keeping, payroll, etc.).
Help to prospect the Singaporean market efficiently The Business Support Unit can help French companies to identify and meet potential partners in Singapore and in Southeast Asia, with a four-stage approach:
Specifications • Identification of the objectives in terms of prospection, targeting, type of contacts. • Analysis of the products, sales talk and the key points they would like us to put forward when approaching their targets.
FCCS Annual General Report
Business Support at a Glance
Identification and targeting • Sourcing of contacts in order to draw up a comprehensive list of prospects. • Fine-tuning of the list. • Final validation of the list. Target approach Presentation of the company and its products/services to identified prospects. Schedule of appointments • Briefing on the local market and the potential of the French products or services in Singapore. • Management of the schedule in Singapore. • Assistance and participation to meetings. • Final feedback and associated complementary follow-up.
49 days of business missions have been realised in 2011.
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FCCS Annual General Report
Business Support at a Glance Commercial representation International trainee (V.I.E.) coaching A part- or full-time commercial representation is made available through the FCCS; this allows for limited initial investment as rental and salary are kept to a minimum. As proposed by the FCCS, this employee can: • Follow up on business mission and first market approach. • Continue prospecting and secure commercial relationship with Singaporean contacts. • Coordinate information requests. • Secure a long-term reputation of credibility. • Ensure effective and rapid communication.
38
The FCCS can submit the Employment Pass application and provide a personalised coaching for an International Trainee in Singapore (Volontaire International en Entreprise, or “V.I.E.”).
Fit-to-measure solutions when exhibiting in Singapore
FCCS Annual General Report
Business Support at a Glance
Singapore is home to key regional or international tradeshows. Every year, about 50 French companies exhibit via the FCCS under French pavilions.
This year’s French Pavilions • IDEM 2012 (11 exhibitors) • BroadcastAsia 2012 (14 exhibitors) • CommunicAsia 2012 (17 exhibitors)
42
Exhibit with us means benefiting from: Companies exhibited on our French Pavilion this year! • Financial subsidy given to each exhibitor thanks to the support of Ubifrance (labellised French Pavilions). • Comprehensive administrative and logistical assistance. • Drafting and circulation of communications material targeting media, professional organisations and companies (press releases, catalogues...). • Organisation of Networking Events with regional partners and professional organisations. • On-site dedicated contact at the FCCS during the exhibition.
39
FCCS Annual General Report
Recruitment Service Our Recruitment Service was created in September 2004 with a Convention being signed with the French Embassy. This convention allows the FCCS to operate an “Employment and Professional Training Committees” (CCPEFP) to assist French nationals looking for job opportunities in foreign countries. Recruitment Service reports once a year (January) to a Steering Committee composed by French Embassy, French Consulate, representatives from French institutions and majors business partners. Reports are then evaluated by a National Committee in France for the yearly subsidy attribution. The FCCS applied for an Employment Agency License, which was granted by Singapore Ministry of Manpower end of 2005. This License, renewable each year, allows the FCCS to continue developing its recruitment activities and services for any companies and candidates.
Activities Recruitment service has 2 core missions: • Assist companies hiring in Singapore in their search for French or local talents. We offer support and advice in the recruitment process by defining positions, referring candidates matching requirements after interview and establishing a short list of candidates. Recruitment service is also giving advises on HR issues and participate in animating the HR Directors club. • Assist French nationals or French-speaking persons in their job search and career development on the local market. We maintain an active database, give information and advice on employment issues, labour market, and refer job seekers to companies on a prospective way.
Results June 2011-May 2012 • The FCCS recruitment service registered 117 job offers in the whole year 2011 • 67 offers were satisfied • 493 candidates were interviewed
Employment Agency Licence No: 10C4756 40
We have diversiďŹ ed our offer with new modules and training partners. This comprehensive programme offers 24 modules from half day to full-day sessions - all conducted in English - that are suitable to all levels of your organisation and its various departments.
Dynamic Public Speaking at Conference, Events and Public Forums, 15 March 2012
High-impact Communication & Presentation Skills, 12 January 2012
Effective Intercultural Communication and Conflict Resolution, 04 April 2012
FCCS Annual General Report
Training Programme
Highly Effective Management Practices for Busy Senior Managers, 23 February 2012
Marketing & Advertising Strategies in Asia, 12 April 2012
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FCCS Annual General Report
External Relations Partners in Singapore and in ASEAN French Institutions in Singapore
Singapore Authorities & Institutions
French Embassy Several events and meetings have been organised throughout the year with the active participation of the French Ambassador himself, the Regional Economic Service, the French Trade Commission UbiFrance, the Department for Culture, Science and Education and of course, the Consular section.
Singapore Economic Development Board (EDB) This strong organisation is very supportive of the FCCS actions and recognises our Chamber as an incubator of French SMEs willing to settle in Singapore.
We collaborate on a regular basis with the following partners and organisations: - French Trade Advisers - Alliance Française - Association Française de Singapour - Lycée Français French Alumni To reinforce our collaboration and encourage common actions, a collaboration agreement was signed in 2005 and a reciprocal membership was put in place.
Singapore Business Federation (SBF) The FCCS collaborates regularly with SBF whether on events or publications.
Others - IE Singapore; Spring Singapore - Singapore National Employer Federation (SNEF) - Singapore Tourism Board (STB) - A*Star, Media Development Authority of Singapore (MDA), Infocomm Development Authority of Singapore (IDA), MAS, URA, BCA, LTA, PSA, MPA, AVA… - The professional Federations and Associations: SiTF, SMA, SEAS, WMRAS - The universities: NUS, NTU, SMU…
EuroCham and European National Business Groups in Singapore The FCCS is an active member of EuroCham.
Other Chambers of Commerce in Singapore 42
Partners in France Union of the French Chambers of Commerce Abroad (UCCIFE) The French Chamber is a member of UCCIFE. Founded in 1907, UCCIFE brings together 114 French Chambers in 78 countries, which together represent the largest private network of French companies in the world. Its mission is to act as a network coordinator circulating information, cooperation and know-how, promoting its members to the business networks in France and providing some specific services. The FCCS participates twice a year in UCCIFE seminars, once with all the Directors of all international French Chambers and once with the Directors of the French Chambers in Asia, for experience-sharing.
FCCS Annual General Report
External Relations ACFCI and CCIs Our Chamber has strong relations with the ACFCI (Assembly of French Chambers of Commerce and Industry), the national public establishment responsible for the direction and amalgamation of the French Chambers of Commerce and Industry (CCIs). The FCCS collaborates on a regular basis with a number of CCIs in France and is proud to be part of this network, helping French SMEs to internationalise.
French Ministry of Foreign Affairs The FCCS continues its mission of assistance to French citizens willing to find a job in Singapore and benefits again this year from a financial support for fulfilling this mission.
Burgundy Region Since January 2006, the FCCS has been working very closely with the Regional Council of Burgundy through a partnership agreement. We are delighted to host the representative of the RCB, Alexandre Bac, in our offices and to collaborate with her on many missions.
Other Partners in France The FCCS collaborates on a regular basis with numerous other partners in France: the French regions of course, but also the professional associations and business confederations.
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FCCS Annual General Report
Financial Report The financial statements for the year ended 31st December 2011 have been audited by Mazars LLP.
Statement of Comprehensive Income For the financial year ended 31 December 2011 2011
2010
S$
S$
Membership subscription
493,825
447,323
Surplus from self-financing activities
207,912
162,446
Income
Surplus from business service activities
501,988
412,407
Total revenue
1,203,725
1,022,176
Other income
201,100
169,736
1,404,825
1,191,912
-1,250,065
-1,121,335
154,760
70,577
-8,650
-2,317
146,110
68,260
Less expenditures
Operating surplus before income tax
Taxation Net surplus for the year, representing the comprehensive income for the year
Members can request a copy of the Audited Report and Accounts by contacting: Debbie Monteiro at dmonteiro@fccsingapore.com 44
The French Chamber of Commerce in Singapore 541 Orchard Road #09-01 Liat Towers Singapore 238881 Tel: 6735 5523 Fax: 6735 5394 info@fccsingapore.com www.fccsingapore.com