Mary Claire Hess

Centreville, VA Volunteer at Cub Run Rec Center Length of Service: 7 years Front Desk

Mary Claire Hess is a long-standing volunteer at Cub Run Rec Center who is loved by staff and customers for her positive attitude. As a Front Desk/Health Screener, she has played an important role on the Rec Center’s busy Sunday mornings, always relaying essential information and ensuring that customers understand and feel comfortable. She was one of the first volunteers to return during the pandemic and has adapted to all the new changes that have been taking place.

Hess is always willing to help wherever needed. Employees enjoy working with her because they know they have the added support of someone who is knowledgeable, experienced and dedicated. Everyone benefits from her kind and caring nature. It is clear she recognizes the impact and the importance of exceptional customer service, and she demonstrates it every Sunday morning that she is volunteering at Cub Run.