Delfast – service that is second to none

Few brands take their customer relationships as seriously as the team at Delfast, according to John Blake of Blake Fencing.

Having worked with their products for over ten years, there is no doubt in his mind that when it comes to productivity on the fence line that he wants a Delfast Stapler in his hand.

'It's not just the reliability of the product that is important to us. But if something goes wrong, we know that the support team at Delfast is there to help. It's not just that they will fix the problem, they have a passion for coming up with solutions that we might not have thought of, and that makes the difference to my team and me.'

With the confidence in the product and the support, the benefit is the trust that the tools will deliver. Currently using all Delfast rural products, reliability is critical to Johns productivity.

John has been fencing in the Whanganui region since the late 70’s. Completing all types of farm fencing, hill country and forestry fencing, stockyard design and build, residential and commercial.

"By using Delfast's Staplers, we know that productivity will be high and at the end that makes the job more efficient for the customer and more profitable for us."

The whole Delfast team know that our reputation is why customers come back time after time, and they stick around. Many of our customers are long-standing as they know that we are right there with them when they are on a project. John and his team don't have time to mess around when it comes to their tools. Being able to phone at any time and speak to one of the Delfast technicians means they can stay on the job and get the help they need.

This attitude is the platform we have used to build our client base. The agricultural industry is the backbone of New Zealand. With New Zealand's varied climates' unique challenges, supporting the industries at our country's core has been our family's focus for generations.

Delfast was started in 1992 by brothers Andrew and Ian, and the family legacy of "sheer hard work" has remained our commitment ever since.

From the beginning, we've worked hard to create relationships with our product users and a reputation of providing every Delfast user with the best service for their products.

We're committed to creating a better experience for our end users and an environment where people are confident to own their Delfast products.

When we are working with John and his C T H Timber & Hardw Canterbu team, we want them to know that we are just as committed to them as they are to their customers, with a working relationship like that, we know we can trust that all parties get the best outcome no matter which of our products they are using.

If you are looking to have the Delfast team by your side on your next project, visit us at www.delfast.com