FIA Region I - Bringing Clubs Together by FIA Region I

BRINGING CLUBS TOGETHER

EUROPE, THE MIDDLE EAST AND AFRICA

Policy Priorities

Member Events

Research Projects

CONTENTS POLICY PRIORITIES

MOBILITY ��7 SAFETY ��8 ENVIRONMENT � ��9 CONSUMER PROTECTION �� 10 TOURISM � �� 11

MEMBER EVENTS

SPRING MEETING �� 13 MIDDLE MANAGEMENT - CLUB CORRESPONDENT WORKSHOPS � �� 14 EUROPEAN CLUB MEDIA ALLIANCE (ECMA) �� 15 EUROPEAN TRAFFIC EDUCATION CONTEST (ETEC) �� 16 ROAD PATROLMEN CONTEST � �� 17 ACTA LEARNERSHIP & ACTAC MANAGEMENT WORKSHOPS �� 18 FIA REGION I INNOVATION AWARD �� 19

RESEARCH PROJECTS

IMOBILITY CHALLENGE �� 21 METPEX & COMPASS4D �� 22 HEERO 2 & SMARTCEM �� 23 IMOBILITY SUPPORT & UDRIVE �� 24 FOTSIS & FOT-NET �� 25 CONSUMER TESTING: EUROTEST �� 26

Dear Friends, Over the past years, we have successfully created a strong international network where Clubs can exchange views, form common positions, and engage in new exciting projects and campaigns together across Europe, the Middle East and Africa. With new technologies allowing for the provision of a wide-range of innovative services which can improve the safety, comfort and fuel efficiency of today's connected car, Automobile Clubs face a real challenge to stay ahead of competitors. In a fast changing world it is also important to develop cooperation in a more focused way. Our structure of sub-regions and groups will now allow us to consider more local projects that are more directly related to the benefit of all Clubs. We hope that this brochure may provide new ideas about how your Club can best benefit from the many activities run from the Region I office each year. Thanking you for your on-going commitment and support,

Thierry Willemarck

Jacob Bangsgaard

President, FIA Region I

Director General, FIA Region I

The 108 FIA Region I Clubs at a glance: Facts & Figures 38 MILLION MEMBERS

CLUB COMMUNICATION CHANNELS

63%

8 MILLION motorcyclists

13,6 MILLION between 31-50 years old

Average 665 employees per Club Average 632,589 members per Club

33%

FACEBOOK

TWITTER

Average 10,915 fans

Average 1,999 followers

82%

60%

WEBSITE

MAGAZINE

Average 21,951,500 unique visitors

Average 8 issues per year

Region I

68%

40%

60%

49%

ROAD SIDE ASSISTANCE

TRAVEL

VEHICLE REPAIR AND INSPECTION

INSURANCE

DRIVER TRAINING

21%

25%

42%

63%

42%

CAMPING AND CARAVANNING

CONSUMER TESTING

LEGAL DOCUMENTS

MOTORING RELATED LEGAL ADVICE

MEDICAL ASSISTANCE

54%

63%

47%

74%

26%

ROAD SAFETY MANAGEMENT

SAFER ROADS AND MOBILITY

SAFER VEHICLES

SAFER ROAD USERS

POST-CRASH RESPONSE

Club Activities

Organisation & Structure PLENARY ASSEMBLY

AUDIT COMMITEE

MANAGEMENT COUNCIL PRESIDENTIAL BOARD SECRETARIAT SUB-REGIONS COFO ACTA

ACTAC

EUROCOUNCIL NOCOF EUROBOARD

LEGAL & CONSUMER AFFAIRS WG

TRANSPORT & MOBILITY WG

TECHNICAL WG

AD-HOC TOURISM WG

POLICY PRIORITIES New technologies present both opportunities and threats to traditional business models. When decisionmakers legislate on issues of concern for our members, the voice of Automobile Clubs has more impact when we speak as one.

POLICY PRIORITIES

MOBILITY

â&#x20AC;&#x153;Supporting efficient and affordable mobility for all.â&#x20AC;?

Intelligent Transport Systems (ITS)

Cost of Motoring

Mobility for All

Real-time traffic information, integrated ticket-

The cost of motoring remains one of the

Facilitating an active and socially integrated

ing and advanced in-vehicle safety systems

primary concerns for motorists. Increased

life for elderly users, the disabled, and rural

are key to reducing congestion, accidents and

fuel prices, car taxation and road pricing

dwellers can be achieved through adapted

pollution.

have been putting pressure on many families.

training courses and the adoption of new

Ensuring affordable mobility is a prerequisite

technologies.

to keeping people mobile.

POLICY PRIORITIES

SAFETY

â&#x20AC;&#x153;Promoting 5-star drivers, in 5-star cars on 5-star roads.â&#x20AC;?

Safer Drivers

Safer Vehicles

Safer Infrastructure

The promotion of life-long training and

Vehicle designs should only be promoted

Roads should be self-explanatory (reducing

education courses for children, adults and the

when they offer protection to adult and child

the likelihood of an accident) and forgiving

elderly has a critical role to play in reducing

occupants, as well as pedestrians. The safety

(protecting when an accident occurs).

road fatalities.

of any vehicle should also take into account

Bottlenecks in the road network can not only

advanced driver assistance technologies such

lead to congestion, but can also adversely

as electronic stability control.

affect road safety.

POLICY PRIORITIES

ENVIRONMENT

â&#x20AC;&#x153;Offering intelligent mobility solutions for sustainable transport.â&#x20AC;?

eMobility

Ecodriving

CO2 Emissions Reduction

Electric vehicles have the potential to signifi-

The on-going provision and development

Ambitious targets to reduce CO 2 emissions

cantly reduce CO 2 emissions, in particular in

of ecodriving courses, as well as the inte-

from passenger cars are good for both the

our cities. Standardised plugs, an extensive

gration of ecodriving into driver education

consumer and the environment. Raising aware-

charging network, and low cost batteries are

programmes, can reduce costs and emissions

ness on alternatives fuels, testing propulsion

key to gaining consumer acceptance.

while also improving safety.

modes, and the advantages and disadvantages of new technologies can facilitate a shift in behaviour towards low carbon solutions.

POLICY PRIORITIES

CONSUMER PROTECTION

â&#x20AC;&#x153;Defending consumer interests.â&#x20AC;?

Access to Repair and Maintenance Information

Open Access to In-Vehicle Platforms

Mileage Fraud

The introduction of telematics technology in the

The manipulation of odometers is

Consumers should have the right to use the

vehicle such as eCall will not only improve safety,

commonplace, with the consumer paying the

repair or breakdown service of their choice.

but could also bring about a range of benefits

price. Manufacturers have a responsibility to

Access to unrestricted and standardised

for motorists such as breakdown assistance and

make it more difficult to tamper with odometers

technical information for all vehicle types is

traffic information. Such systems should be made

from a technical point of view, and mileage

in the interests of consumer safety, security,

available on the basis of an open-platform and

registration databases should be set-up.

and the environment.

free competition between service providers.

POLICY PRIORITIES

TOURISM

â&#x20AC;&#x153;Ensuring the mobility of tourists and protecting passenger rights.â&#x20AC;?

Sustainable Mobility for Tourists The tourism sector is reliant on efficient mobility networks. Regardless of the mode of transport chosen, policies aimed at guaranteeing and enforcing the rights of passengers of all transport modes should be supported.

MEMBER EVENTS Maintaining and building a Clubâ&#x20AC;&#x2122;s membership is an on-going challenge: cooperation with like-minded Clubs who face similar branding or communication concerns can provide inspiration for new ideas while also providing access to an extended network of specialised Club experts.

MEMBER EVENTS

SPRING MEETING

The annual Spring Meeting is the most important FIA Region I conference of the year, bringing together Club Presidents and Club Correspondents for a week long discussion of political and practical issues for Club members, including new strategies and activities for the year ahead.

TARGET GROUP Region I Clubs

MAIN THEMES 路 Regional Cooperation & Networking 路 Management Meetings 路 Discussion Forums

MEMBER EVENTS

MIDDLE MANAGEMENT - CLUB CORRESPONDENT WORKSHOPS

The Middle Management workshop and Club Correspondent meeting provide platforms for Clubs to exchange best practices and acquire new tools to improve the acquisition and retention of members through the diversification of Club services.

“When participating in the MMW I try my best to forward as many ideas, concepts and news from my own Club to my European colleagues. MMW meetings give me huge support in my daily work.”

Kornelia Pulay, Magyar Autoklub (MAK) TARGET GROUP Club Managers & Club Correspondents

MAIN THEMES · Marketing & Branding · Development of New Services · Communications

MEMBER EVENTS

EUROPEAN CLUB MEDIA ALLIANCE (ECMA)

The European Club Media Alliance (ECMA) brings together Communication experts to discuss the latest communication trends.

“ECMA provides those responsible for communication and media within the Clubs a platform to exchange best practices and seek cooperation. Experts from outside the Clubs in the various fields of publishing and media provide insights in developments from all over the globe.”

Rob Olieroock, ECMA Chairman

TARGET GROUP Club Communication Officers, Magazine Editors and Publishers

MAIN THEMES · New Media Trends · Connecting with Members · Media Relations & Campaigns

MEMBER EVENTS

EUROPEAN TRAFFIC EDUCATION CONTEST (ETEC)

The European Traffic Education Contest (ETEC) teaches youngsters how to behave in traffic and encourages Clubs to promote road safety from an early age.

“Children from different cultures get to know kids from different countries, and that's a lot of fun. This event encourages children to learn more about the rules of the road.”

Susanna Suokonautio-Hynninen, Automobile and Touring Club of Finland (AL) TARGET GROUP Children aged 10-12 (selected by Clubs)

MAIN THEMES · Traffic Education for Children · Raising Road Safety Awareness · International Cooperation

MEMBER EVENTS

ROAD PATROLMEN CONTEST

The Road Patrolmen Contest addresses the core business of many Clubs roadside assistance, and tests the skills of road patrolmen in mechanics, first aid, stress resistance, and customer relations.

“It is extremely rewarding to experience how the patrolmen can learn from each other and compete in a warm and friendly atmosphere. I am happy and proud to be part of the Road Patrolmen Contest.”

Zlatko Kurtek, HAK (Road Patrolmen participant) TARGET GROUP Club Road Patrolmen

MAIN THEMES · Exchange of Best Practices · Development of New Skills · International Cooperation

MEMBER EVENTS

ACTA LEARNERSHIP & ACTAC MANAGEMENT WORKSHOPS

The ACTA Learnership Programme and the ACTAC Management Workshop bring together regional members to collaborate on the development of Club services.

“Attending the Learnership Programme is very useful. The event allows participants to interact with colleagues, and exchange ideas and collaborate to improve our respective Clubs.”

Rio Jossop, The Automobile Association of Namibia TARGET GROUP ACTA & ACTAC Managers

MAIN THEMES · Regional Cooperation · Development of Services · New Business Plans

MEMBER EVENTS

FIA REGION I INNOVATION AWARD

The FIA Region I Innovation Award is presented to the Club project which is judged to have the most exciting, and ground-breaking business idea of the year.

TARGET GROUP Region I Clubs

MAIN THEMES 路 New Products 路 Development of Services 路 Engagement of Members & Non-Members

RESEARCH PROJECTS Participation in international research projects, involving a wide variety of different stakeholders, provides networking, research and dissemination opportunities which can help Clubs better anticipate the future mobility demands and needs of their members.

RESEARCH PROJECTS

IMOBILITY CHALLENGE

Goal To demonstrate the benefits of energy efficient, sustainable and safe mobility through new Intelligent Transport Systems (ITS). The iMobility Challenge will deploy the appeal of celebrity motorsport drivers to reach professional and public audiences, whilst also offering them the opportunity to test drive new systems for themselves. A major focus will be placed on future ‘cooperative’ technologies whereby connected vehicles are able to communicate with the infrastructure and other vehicles. The FIA is leading the project.

WEBSITE

www.imobilitychallenge.eu

FIA BUDGET

€1,085,450 (Overall €1,569,362)

TIMELINE

01/10/2012 k 30/09/2014

RESEARCH PROJECTS

METPEX & COMPASS4D

(MEASUREMENT TOOL TO DETERMINE THE QUALITY OF PASSENGER EXPERIENCE)

(COOPERATIVE MOBILITY PILOT ON SAFETY AND SUSTAINABILITY SERVICES FOR DEPLOYMENT)

GOAL

To develop and evaluate a standardised tool to measure

To prove the benefits of three cooperative services: Forward

passenger experience across whole journeys. The FIA will

Collision Warning; Red Light Violation Warning; and Energy

play a key role in defining the methodology that will be used

Efficient Intersection services. The FIA will contribute to the

to define the quality of passenger experience.

dissemination of results.

WEBSITE

www.metpex.eu

WEBSITE

www.compass4d.eu

FIA BUDGET

€84,825

FIA BUDGET

€146,500

TIMELINE

01/11/2012 k 30/10/2015

TIMELINE

01/11/2013 k 30/12/2015

(Overall €3,542,972)

(Overall €9,996,006)

RESEARCH PROJECTS

HeERO 2 & SMARTCEM

(HARMONISED ECALL EUROPEAN PILOT)

(SMART CONNECTED ELECTRO MOBILITY)

GOAL

To prepare pilot sites in EU Member States for the

To test information and communication technologies (ICT) services

deployment of the eCall system in 2015. The FIA will contribute to the organisation of dissemination events.

aimed at increasing users’ acceptance of electric vehicles (EVs). The five services are: EV-navigation, EV-efficient driving, EV-trip management, EV-charging station management and EV vehicle sharing management. The FIA leads the dissemination of results.

WEBSITE

www.heero-pilot.eu

WEBSITE

www.smartcem-project.eu

FIA BUDGET

€26,400

FIA BUDGET

€195,226

TIMELINE

01/10/2012 k 30/09/2014

TIMELINE

01/01/2012 k 30/12/2014

(Overall €6,085,806)

(Overall €4,920,004)

RESEARCH PROJECTS

IMOBILITY SUPPORT & UDRIVE (EUROPEAN NATURALISTIC DRIVING AND RIDING FOR INFRASTRUCTURE & VEHICLE SAFETY AND ENVIRONMENT)

GOAL

To promote the deployment of ITS by organising the iMobility

To complete the first large-scale European Naturalistic Driving

Forum activities and events, including stakeholder networking

Study (NDS) on cars, trucks and powered-two wheelers. NDSs

and preparing policy recommendations. The FIA’s role will be to

consist of unobtrusive observations of road users’ behaviour

contribute with the organisation of the iMobility Awards, rewarding

in natural settings. The FIA will assist with the dissemination of

best ITS initiatives.

results, and the recruitment of drivers.

WEBSITE

www.imobilitysupport.eu

WEBSITE

www.udrive.eu

FIA BUDGET

€77,450

FIA BUDGET

€83,000

TIMELINE

01/10/2012 k 30/12/2015

TIMELINE

01/10/2012 k 01/09/2016

(Overall €1,762,584)

(Overall €10,616,955)

RESEARCH PROJECTS

FOTsis & FOT-NET

(EUROPEAN FIELD OPERATIONAL TEST ON SAFE, INTELLIGENT AND SUSTAINABLE ROAD OPERATION)

(FIELD OPERATIONAL TESTS NETWORKING AND IMPLEMENTATION)

GOAL

To carry out large scale field operational testing of coop-

To create a networking platform that brings together national,

erative road infrastructure management systems (vehicle to infrastructure communication). The FIA assists with the dissemination of results, and the recruitment of drivers.

European and international Field Operational Test (FOT) organisers. The FIA’s primary role is to monitor and update a catalogue of FOTs via a Wiki web tool (http://wiki.fot-net.eu), and support dissemination activities.

WEBSITE

www.fotsis.com

WEBSITE

www.fot-net.eu

FIA BUDGET

€40,020

FIA BUDGET

€92,400

TIMELINE

01/01/2011 k 01/06/2014

TIMELINE

01/01/2011 k 30/12/2013

(Overall €13,828,261)

(Overall €1,823,822)

RESEARCH PROJECTS

CONSUMER TESTING: EUROTEST

Goal Through EuroTest, 18 Automobile Clubs in 17 countries (all members of the FIA), put the quality and safety of mobility in Europe to the test for the benefit all mobile consumers in Europe. Recent EuroTests have investigated driversâ&#x20AC;&#x2122; knowledge of first aid, motorway service areas, the quality of city bikes, and city cards for tourists. Test methodologies draw on the best available experience and regulation. The EuroTAP programme (also made up of FIA members), inspects the quality of European tunnels.

漏 2013 路 FIA Region I Office, Rue de la Science 41, 1040 Brussels, Belgium 路 +32 2 280 07 58 路 info.brussels@fia.com