Field Service News 2015 Media Pack by Field Service News

FIELD SERVICE NEWS Media Pack

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2015 Edition

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Welcome... A brief note on how to use this media pack... Welcome and thankyou for downloading the Field Service News 2015 Media Pack. This media pack is an interactive PDF. At the foot of each page are links to go to the previous page, the next page or back to this ‘home’ page. You will also find links throughout the document that will take you to external resources if you are viewing this document on a device that is connected to the internet. If you are viewing a printed version of this document then you can also access the additional external resources either by scanning the relevant QR codes with a compatabile device (QR codes readers are easily available for both Android and IOS devices) or by entering the shortened ‘bit.ly’ URL’s. You will also find examples of our work directly embedded into this document in the form of video and audio files. To access these files simply click the related images and the files will play. THese files will be available regardless of whether your device is offline or online.

Display advertising - Page 3:

Webcasts - Page 9:

• • • •

• •

Full page advert: £3,700.00 Full Page expert view: £4,000.00 Premium page: (Inside front cover, outside back cover, page 5) £4,200.00 Content Solution: Quotes available on request

fieldervicenews.com - Page 4: • • • •

Field Service Directory - Page 5: •

• • • • • •

Section Sponsor - £5,000.00 Includes Full Page advertisement, Company Profile (full page), Case Study (full page), logo exclusively on section cover, Premium Listing. Premium Full Page advertisement (outside back cover, inside front cover, page 5): £3,000.00 Full Page advertisement: £2,500.00 Company Profile – Full Page article profiling your company (350 words): £2,500 Case study – 2 page feature highlighting a case study of one of your clients: £3,500.00 Premium Listing – Featuring company logo, 100 word company bio, key contact details, listing of services provided (300 characters): £500.00 Enhanced listing - Logo, key contact details, services provided (110 characters): £350.00

Podcasts - Page 6: • •

Production and Promotion costs: £1,500.00 Lead generation: £50/lead

£12,000.00 (including venue hire all food and drink costs)

Roundtable Extras - Page 11: • • • •

White Paper production costs: £1,500.00 Podcast production costs: £3,000.00 Video production costs: £6,000.00 Lead generation: £50/lead

Reseach Project - Page 12:

12 month subscription: £1,000.00

Handy Little Book for Field Service Managers - Page 5: • •

Roundtables - Page 10: •

Leaderboard: £1200.00/month (exclusive basis) MPU: £750.00/month (share of tenancy. Maximum three advertisers) Half page: £750.00 /month (Share of tenancy. Maximum six advertisers) Home page content leaderboards (HPCL): £300 (share of tenancy. Maximum four advertisers)

Production costs: £3,500.00 Lead Generation: £50/lead

• • •

Research project creation, production and completion: £7,500.00 Lead Generation - survey responses: £75/lead Lead Generation - research white paper: £50/lead

Research Project Extras - Page 13: • • • • • • •

Research Podcast: £1,500.00 Research webinar: £2,500.00 Research Video Series: £5,000.00 Research Round Table: £10,000.00 Roundtable Podcast: £3,000.00 Roundtable Video Series: £6,000.00 Lead Generation: £50/lead

A selection of our clients in 2014 - Page 14: Data Sample and Campaing Reports - Page 15:

White Paper Creation and Publication/Publication Only - Page 7:

Like what you see and want to know more? Get in touch!

• • •

To discuss how your company can work with Field Service News in 2015 contact...

Production and Promotion costs: £2,500.00 Promotion only costs: £1,500.00 Lead Generation: £50/lead

Video Production - Page 8: • • •

Production/Promotion Costs: £3,000.00 (1 x video up to 10 minutes) Production/Promotion Costs: £7,500.00 (4 x videos each up to 10 minutes plus 1 x 30 minute documentary) Lead Generation: £50/lead

Simon La Thangue. Business Development Manager e: simon@fieldservicenews.com | p: +44 7821 452 444 w: fieldservicenews.com

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Europe’s leading trade journal for the field service industries... F

ield Service News is Europe’s leading journal for the field service industries. Bringing together expert opinion and insight from some of the sector’s leading thinkers, exclusive research and market leading analysis of all of the current trends impacting field service today.

FIELD SERVICE NEWS Issue #3

fieldservicenews.com

October 2014 Edition

A truly multi-media publication Field Service News is available online with a mix of written word, video and audio content being published daily on fieldservicenews.com plus a bi-monthly magazine which is available in printed copy for our UK subscribers and digital format for our wider audience. We offer a wider range of solutions to meet your marketing needs including display advertising to align your brand with our exclusive content, lead generation, content creation, research and face to face events...

Field Service News Magazine: Our Bi-Monthly Magazine brings together some of the field service’s leading thinkers, with regular columns from industry figureheads such as Aly Pinder, Bill Pollock and NIck Frank alongside in depth inteviews with those who are shaping the way field service operates in todays markets. In each issue you’ll also find case studies, analysis of the key trends in field service and reports based on our own exclusive research.

changes

We offer you the opportunity to align your brand to this market leading content via both traditional display advertising and our own native advertising format ‘expert views’. Alternatively we can also offer sophisticated content solutions that blend your own core messaging with our own authorative editorial voice.

Rates:

Take a look at our latest issue... Want to see what the magazine looks like for yourself? You can either scan the QR code on the left or alternatively simply go to: http://bit.ly/FSN_issue3 to see the digital edition of our most recent issue.

Full page advert: £3,700.00 Full Page expert view: £4,000.00 Premium page: (Inside front cover, outside back cover, page 5) £4,200.00 Content Solution: Quotes available on request Field Service News is published six print issues a year. Discount is available for series bookings.

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fieldservicenews.com Within just one year fieldservicenews.com has gone from launch to one of the world’s most important online destinations for field service professionals....

ith an exceptional mix of content published daily, fieldservicenews.com is a fast becoming a cornerstone of the global field service industries. We believe this is down to two key factors, firstly as part of 1927 Media Ltd twenty first century publishing is very much in our DNA. We fully understand the concept of a rich media, multi-channel approach and as such deliver our content in written word, audio, video and infographic format. Giving our readers the choice to stay ahead of the industry trends with a medium that suits their needs. Secondly, whilst the tools of online publishing are both exciting and engaging, we realise that there is one maxim that has remained true in publishing since the days of the Caxton press. Very simply, content is king. We pride ourselves on delivering high quality, insightful and informative analysis on the key trends that are effecting field service managers and directors across the globe, and in doing so each and every day, with each and every article.. We also have a fantastic roster of guest columnist from all corners of the industry. Fom analysts like Aberdeen’s Aly Pinder to Leading service consultants like Noventum’s Nick Frank to industry leaders such as Trimble’s John Cameron to academics such as Proffesor Tim Baines, fieldservicenews.com is packed with excellent features written by the greatest minds in our industry from around the globe. We also have an exceptional library of resources ranging from our own podcasts through to excellent eBooks and white papers and we are adding to that library every single week. With a site bursting at the seams with valuable content it is little wonder that our average bounce rate is well below the traditional benchmark of 50%!

Rates: All of the following positions are sold fully run of site including homepage except HPCL: • • • •

Average monthly website statistics:

43%

bounce rate

Over

2,000 5,000

unique users

Over

page impressions

A growing social media presence:

5k+ 560+ 8k+ members

followers

views

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Directory products... Directory: Your own page in the Field Service News is far more than just a listing. Add key contact details, a company bio, videos, white papers and case studies. On top of this you are able to submit features and news on a monthly basis which will both be added to and promote your listing. (Note features published still subject to Editorial approval)

Rates: •

12 month subscription: £1,000.00

The handy little book for field service managers: Published in January the ‘Handy Little Book’ is a 100 page, A5 book that features a mix of case studies, industry trends and company profiles. The ultimate handy resource for field service managers. Split into five sections for easy reference the book covers; Software & Apps, Hardware, Service Logistics, Fleet Operations, Consultants plus a complete listings of all of the key solution providers in the industry.

Rates: • • • • • • •

Want to know more? Click the image on the left to visit the online directory or on any of the images below to see a digital copy of The handy little book for field service managers Company Spotlight: ServiceMax

www.fieldservicenews.com

The handy little book for ﬁeld service managers

ServiceMax’s six golden secrets

IMAGINE FLAWLESS FIELD SERVICE

PERFECT SERVICE DELIVERY. MAXIMISE REVENUES. DELIGHT CUSTOMERS

Are you wondering how to modernise yet simplify field service? Read on for ServiceMax’s six secrets to help you streamline your field service organisation, delight customers and drive profit.

Your comprehensive guide to the key companies serving the Field Service industry

ONE:

THREE:

From scheduling to parts and contracts, get a complete

Go mobile, NOW! Don’t make your technicians

solution: Field service can be complicated,

carry bulky, outdated clipboards and laptops in the field. Mobile

with lots of moving parts, people and resources. Tackling just part of the process, like

devices are small, sleek, and help techs focus on the customer problem at hand. Simplifying

scheduling, leaves field service organisations with bottlenecks

hardware will go a long way to making your techs love the

and inefficiencies in other areas. Address the entire field service lifecycle to ensure all aspects of

technology they use and get the job done faster (and it will impress your customers!).

the process are cruising along – parts, scheduling, contracts,

“Simplifying

social, mobile and more.

TWO: Servicing products can be complex, Field Service software shouldn’t be: Make sure your technicians can focus on solving customer issues instead of trying to figure out their field service software.

Published by:

hardware will go

first time. With simple social collaboration technology, techs can easily get information from the right expert in real-time without leaving the customer site.

Field service technicians see sales opportunities on a daily basis and ways you can displace your competitors. But that information will never make its way to your salespeople unless you simplify and standardize the process of lead sharing from service to sales.

making your techs

SIX:

love the technology

Simplify training with simple technology:

they use and

Field service organizations often have to cope with remote

get the job cone

guided workflows, easy access to key information, and automated processes, your technicians can

faster”

SURVEYED FOUND*

technicians, high turnover, and large product lines, making the training process challenging.

focus on their real job: making customers happy. And they’ll

FOUR:

With technology and knowledge sharing, companies can spend less money and time getting

Empower technician

their technicians up and running.

record far more customer data, which will pay big dividends in the future.

collaboration: We all know technicians don’t always get the job done the

31% Increase in Productivity

16%

Increase in Customer Satisfaction

16% Decrease in Time to Repair

more about ServiceMax @ bit.ly/1a76KSQ

handylilbook2014v2.indd 1

handylilbook2014v2.indd 38

16% Reduction in Field Service Costs

11% Increase in First Time Fix Rates

What could ServiceMax do for your Field Service organisation?

www.servicemax.com/trial

*Average ServiceMax customer results, based on a 2013 survey

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14% Increase in Service Revenue

Align service and sales:

a long way to

With an intuitive solution,

ServiceMax CUSTOMERS

FIVE:

20/01/2014 03:44

handylilbook2014v2.indd 39

p39 20/01/2014 03:45

20/01/2014 02:32

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Podcasts... Our readers are busier than ever. Podcasts can offer a unique way to engage with them when they are on the go and as such are an increasingly important channel of communication...

ield Service News podcasts provide an excellent opportunity for you to showcase the expertise within your team and position your key people as leaders in their field. As well as being promoted through Field Service News as a lead generation tool you will also have full global republishing rights to this content giving you an additional asset for your further wider marketing. A senior member of the Field Service News editorial team will liaise with you to understand the key facets of both your core expertise and your current marketing message and devise a list of questions for your contributor. You will have an opportunity to review and amend these questions before we record. The recording process couldn’t be simpler. All we need is for your contributor to be on a landline in a quiet room., they can be anywhere in the world! We then put the call into your contributor and via our recording system are able to record both sides of the conversation, providing us the ability to put together a highly professional recording. After editing the recording in our own profssional audio editing suite we will then send a copy to you for approval before we begin the lead generation process which includes promoting the podcast via the following means. • • • • • •

Editorially Dedicated email Our newsletter Banner advertising Social media Dedicated landing page

Rates: • •

Production costs: £2,500.00 Lead Generation: £50/lead

As part of the promotion of your podcast we will also create a sample edition of your podcast which will appear on Field Service News as an editorial driver for the full podcast. Want to know more? Click the image below to hear a sample or scan the QR code or visit http://bit.ly/FSN_pod_9 to download a full version...

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White papers... Align your brand to marketing leading insight created for you on a bespoke basis... White Paper Creation and Publication:

THE FIVE STAGES OF FIELD SERVICE EVOLUTION

hilst the benefits of inbound marketing are well documented, finding the time and resource internally to create a marketable asset for lead generation can be a challenge for even the most efficient of marketing teams.

Another challenge is ensuring your asset is seen to be sufficiently impartial to carry the weight and gravitas required to reach it’s potential as a lead generation tool. Field Service News can help you overcome these challenges by producing a white paper written by one of our senior editorial team and art-worked to our own exceptional in-house standards. We will work with you to understand the core messaging of your own current marketing programmes, and build an authoritive, impartial and insightful white paper, which will be fully researched and have the gravitas of being published by Europe’s leading trade journal for the field service industries. Your branding will appear exclusively on every page, you have the option of including your own commentary, we can even interview some of your existing clients to interweave real-life examples of how your company has helped resolve some of the challenges being discussed, all whilst holding a clear and strong editorial voice. You will have the opportunity to fully review the material prior to publication and once your campaign with Field Service News is completed you will have full global re-publishing rights to the white paper allowing you to use you’re the white paper in any additional marketing.

Sponsored by:

Rates:

Software in Field Service: Benchmarking report 2014 Sponsored by:

• •

Production costs: £2,500.00 Lead Generation: £50/lead

White Paper Publication only: If you already have an existing asset such as a white paper or ebook then we can amplify the distribution of this asset for you utilising our own mix of advertising. We can even handle creation of all campaign materials for you including banners and landing pages etc as part of the service. All you have to do is send us your asset and let us build an effective and professional looking campaign on your behalf.

Rates: • •

FIELD SERVICE NEWS

Want to know more? Click any of the above images to view the relevant white paper

Publication costs: £1,000.00 Lead Generation: £50/Lead

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Video production... Video is no longer a nice to have but a key element in the modern marketing mix. Field Service News can help. Click the image below to see a recent example of our work...

Video Creation and Promotion:

he importance of video in a modern marketing mix simply cannot be overlooked. Video has gone from a marketing option to a marketing must. In fact research from Nielson indicates that 64% of marketers expect video the foremost media for their future strategy. Similarly Cisco predicts that by 2017 video will make up 69% of all consumer Internet traffic. If you are new to the medium or if you are already fully on-board with using video as pat of your marketing Field Service News can help and become an integral part of your video production strategy. Whether it is a one on one interview showcasing the knowledge and expertise of your key personnel, a case study detailing a success story of one of your clients using your solution, a product review or anything else, Field Service News will help you from conception through to production and then amplification. A senior member of the Field Service News editorial team will work with you to understands the aims of your video, and establish storyboard/timeline of the video, and draw up a list of interview questions for those to be viewed on camera. We will then draw up a schedule for filming so disruption to the working day of your personnel involved in the shoot is kept to a minimum.

as adding it to our YouTube channel. We will also promote your video via a mix of marketing channels including: editorial coverage, newsletter coverage, banner advertising, print coverage and social media.

Rates: •

Video Series Creation and Promotion: Take advantage of the Field Service News video team being on site and schedule additional videos to be filmed. As part of the planning process we will arrange additional three interviews to be filmed whilst we are on site, building a series of videos around a theme that helps position your organisation as one of the key leaders in the industry) Not only will each video will be treated to the same promotional process as listed above giving you four times the exposure, but we will also create one full length video as well which can be used as lead generation tool (with each shorter video and its accompanying promotional activities acting as a drivers)

Rates: •

Field Service News will then spend the day at the location of your choice* before editing the footage down in our professional videography suite. You will then be given the opportunity to view the video and make any suggested amends prior to publication. At publication Field Service News will showcase the video on our site as well

Production/Promotion Costs: £3,000.00 (1 x video up to 10 minutes)

•

Production/Promotion Costs: £7,500.00 (4 x videos each up to 10 minutes plus 1 x 30 minute documentary) Lead Generation: £50/lead

*Note we will gladly travel to anywhere in the UK free of charge. For other destinations accommodation and travel fees will be applicable.

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Webcasts... A much used tool in the kit bag of many marketing professsionals, working with Field Service News on your webinars not only widens your reach but also adds authority and impartiality to your presentation..

ebinars are a tried and trusted weapon in the arsenal of most marketeers these days. For good reason as they not only give you the opportunity to generate leads and prospects but also the opportunity to showcase the knowledge and expertise of your key staff and the power of your products and solutions. However, keeping your audiences attention for an hour is tricky to achieve yet absolutely vital to success. By working with Field Service News you will have access to our senior editorial team including Editor Kris Oldland who is a regular speaker at industry events across Europe. Our team will work with you to understand the core aspects of your own presentation and build a hour-long, fully interactive program around these so there is plenty to ensure the audience is engaged throughout. This could include a presentation of some of our own exclusive research, a case study interview of one of your clients, or even arranging additional guest speakers such as leading industry strategists and regular Field Service News columnists like Bill Pollock, Aly Pinder or Professor Tim Bains* By bringing your own presentation into a more impartial and holistic schedule you are also adding gravitas and impact to your own presentation as well. As well as organising and hosting the whole webinar, your initial investment includes full promotion of your webinar across all of our various marketing channels, which include: • • • • • •

Eshots, Newsletter coverage, Print coverage, Banner advertising, Editorial coverage Plus extensive social media coverage

Rates: • •

FYI!

Production costs: £3,500.00 Lead Generation: £50/lead

We use Adobe Connect as our software for Webcasts as we found that the level of features and options for live interaction and post event reporting to be superior to similar software...

*Certain guests may charge an additional fee, we will advise of any fees ahead of arranging their participation.

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Roundtables...

Field Service News can help you engage with some of the most high profile figures within the industry and the conversation doesn’t have to end after lunch...

f being seen to be a leader amongst your peers is an important strategic cornerstone in your existing marketing strategy then it is imperative that you have extensive understanding of the challenges facing the industries you are serving.

On the day, we will begin with a 30-minute meet and greet session over coffee before two forty-five minute sessions separated by a fifteen-minute refreshment break. After the second session we will then move to lunch where with the conversation can continue in a relaxed ‘Chatham House’ rules environment over some great food accompanied by some fantastic wine.

By hosting a Field Service News roundtable you can sit at the heart of an engaging, dynamic and informative conversation featuring some of the field service industries most senior figures.

Of course engaging with the industry is vitally important, however, it is equally important for you’re to be seen to be doing so by the wider industry.

Working directly with a senior member of the Field Service News editorial team you will be able to shape an agenda that not only sits with your own expertise within the market but also identifies the key challenges in the industry and looks forward at how the industry can evolve.

Following on from the actual day we will publish extensive coverage of the event with a four page feature appearing in the next available print issue, which will also be serialised into four separate online features.

Field Service News will work with you to identify the leading figures relevant to the agenda and will personally invite them to attend the roundtable. We will also arrange for the roundtable to be hosted in a high-end restaurant and a full meal for all roundtable delegates is included within the listed price.

Rates: •

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£12,000.00 (including venue hire all food and drink costs) p10

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Roundtable extras...

Whilst engaging with the key industry leaders is important it, it can be equally important to share that conversation with those in the wider industry too...

f you want to capitalise further on the content generated by your roundtable we can also offer the following additional options all of which will be promoted via our full mix of marketing channels which include: • • • • • •

Eshots, Newsletter coverage, Print coverage, Banner advertising, Editorial coverage Plus extensive social media coverage.

be serialised across a six-week period. As well as each individual episode acting as a driver to the gated download of the full podcast we will also use a mix of our marketing channels.

Video Series & Documentary: Field Service News can also provide a dedicated film crew to film your roundtable across a two-camera set up, ensuring a great mix of visually entertaining footage from which we can create an excellent 45-minute documentary.

White Paper:

We will then edit this documentary into four separate episodes, which will be published across a month.

In addition to the written coverage of your round table, Field Service News will write and publish a white paper based on the topics raised and discussed during the roundtable.

As with the podcast each episode acts as a driver to the gated download of the full documentary we will also use a mix of our marketing channels to promote both the documentary and the video series.

The white paper will feature your branding exclusively and will be promoted across our mix of marketing channels.

Podcast:

Rates:

We can take the best of the conversation by making an audio recording of your roundtable and then professionally edited into an hour-long podcast. This will then be further edited into six five to ten minute episodes, which will

• • • •

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White Paper production costs: £1,500.00 Podcast production costs: £3,000.00 Video production costs: £6,000.00 Lead generation: £50/lead p11

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Limited availability! We are only able to complete four research projects per year!

Research...

Partnering with Field Service News on a research project gives your company the opportunity to assess the market and position yourselves as a thought leader within the industry...

very quarter Field Service News will undertake a two-month research project in a specific area of the field service industries in order to fully understand the key trends that are appearing in the market. Upon completion of this research we then present the findings in both a 7-page feature within the latest print magazine as well as detailed white paper.

• • • • • • • • • • • •

On each occasion we offer one client the exclusive opportunity to partner with us on this research. This is your opportunity to help us shape the research shifting the focus of our research onto the corners of the industry that are key to your product or solution. Whether the research is there to help you define your marketing strategy, to provide support your existing campaign or simply to identify your brand as an organisation that is focussed on understanding and reacting to the pain points in the industry, participating in a Field Service News research project will provide you with excellent lead generation and exceptional brand visibility providing incredible value.

Lead Generation: We guarantee each survey will reach a minimum of 100 responses and as our partner you will receive the full raw data. This gives you exceptional insight into the needs of each and every lead generated, their requirements and their biggest challenges. This is an important tool for your marketing team and we also produce a prospect profile report, which breaks down the responses to the individual level, giving your sales team a clear, simple briefing document for them to use as preparation for sales conversations. Promotion of the white paper can also be gated for further lead generation if you require and leads generated would be at our standard fee of £50/lead.

In addition to the coverage of the research report (see below) we will also publish a white paper that can act as a second lead generation asset.

Delivering the results:

Want to know more? Scan the QR code

In the closest available printed issue of Field Service News we will present the findings in a special report, which will comprise of it’s own dedicated section cover, a double page infographic, and then a detailed five page review of the research findings (including a half page commentary provided by yourselves) Following the publication of this report in print, we will then publish the white paper in our house style also based on the research. This white paper will be promoted across our digital channels including: • • • •

Newsletter coverage Banner advertising Social media Plus we will also serialise the print report across four online features

or visit http://bit.ly/FSN_Tech14 to download a copy of one of our white papers based on a previous research... Rates: • • •

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Research project creation, production and completion: £7,500.00 Lead Generation - survey responses: £75/lead Lead Generation - research white paper: £50/lead

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Research extras... By partnering with Field Service News on a research project there is plenty of opportunity to get even further value from the project with our extended coverage options...

iven the rich level of information generated from undertaking a research project with Field Service News there is always plenty of other means to extrapolate further insight and marketing value from the research. A few extensions include:

Research Podcast: A thirty minute (appx) audio recording featuring a member of your team plus a senior member of the Field Service News editorial team discussing the findings of the research.

15-minute overview of the findings before beginning with a structured hour and a half long debate around the findings. Following the debate we will move to lunch where the conversation can continue in a less formal, Chatham house rules style. The round table will be covered editorially by Field Service News with coverage appearing both in print and online. See the roundtable section for more information.

Research Webinar:

Roundtable Podcast:

Webinar that comprises of a 20 minute presentation of the research findings delivered by a senior member of the Field Service News editorial team, a 20 minute interview discussing the research findings with a member of your team (conducted by a senior member of the Field Service News team) plus a 20 minute presentation by a member of your team.

An audio recording of this roundtable can be made and edited into an hour long podcast. See roundtable extras section for more info.

Research Video Series:

Roundtable Video Series: A two camera video recording of this roundtable can be made and edited into four ten minute videos plus one full length 45 minute video. See roundtable extras section for more info.

A series of four, five minute videos that identify the key findings of the research, plus one five minute interview filmed with a member of your team discussing the findings.

Rates:

These videos will be edited as separate standalone videos plus edited into one full-length edition, which will act as an asset for lead generation.

Research Round Table: A round table featuring 8 senior industry leaders, a senior member of the Field Service News team plus your own contributor. The session will begin with a

• • • • • • •

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Some of our clients... Hereâ&#x20AC;&#x2122;s just a brief selection of companies that we have worked with within the last 12 months....

GeoPal

We are also proud to be offial media partners of all of Europeâ&#x20AC;&#x2122;s key industry events....

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Data Sample... The following is a selection of the leads generated from one of our recent campaigns... Job title

Company:

Olympus KeyMed

National Field Service Manager

Straightset Ltd

Assistant Service Manager

Atkins Global

Transportation Services Manager

Fischbein-Saxon Ltd

Sales & Service Manager

Canon UK

Service Development Manager

Canon Europe Ltd

Business Process Consultant

Dairy Crest

Warehouse Services Manager

Fujitsu Services (Engineering Services) Limited

Head of Fujitsu Services (Engineering Services) Limited

The Handy Squad

CEO

Brakes Logistics

Head of Service and Operations

HomeServe

Head of Field Selivery

Computacenter

Service Manager

Getronics

Engineering Manager

London Midland

Fleet Services Engineering

Newcastle Borough Council

Executive Director Operational Services

Gamestec

Service Manager

Ericsson

Senior Engagement Director & Principal Consultant, Managed Services

Xerox Europe

Service Strategy Manager

Cap Gemini

Senior Technical Architect / Applications Consultant

Swisscom

Senior Vice President Customer Field Service

Carnaud Metal Box

Service Manager

Siemans

Service Specialist

Booth Ainsworth

Business Services Manager

Heidelberg UK

Service Development Director

Bank Machine Ltd

Services Director

CBE Ltd

Service Director

Danisco Sweeteners Ltd

Technical Services Manager

BCW Auto

Service Manager

West Dunbartonshire Council

Fleet Services & Maintainance Coodinator

Glory Global Solutions

UK Technical Support Manager

British Gas

Business Change Project Manager (Service & Repair)

Olswang LLP

Property Services and Facilities Manager

Thurrock Council

Service Manager

Kone

Manager, Process Support

BTFS Ltd

Head of Business Intelligence

Campaign Reporting: FIELD SERVICE NEWS

Trimble FSM Campaign Report

At the end of each campaign we not only provide you with a lead report in both xls and csv format but also provide a full campaign report detailing all of the activity used to generate the leads. You can see a sample report by either scanning the QR code or visiting http://bit.ly/FSN_sample_report

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