Smart Healthcare Solutions:
iCall
fifteengroup.co.uk
Who we are Based in the Midlands, Fifteen Group is a technology solutions provider to organisations throughout the UK. For over 17 years, we have worked with healthcare organisations, delivering Smart Healthcare Solutions. We pride ourselves on understanding the needs of the healthcare sector and delivering a technology solution that precisely meets the needs of individual organisations. iCall is part of that solution. An integrated, innovative technology product, which improves productivity and efficiency in healthcare organisations. We don’t just deliver Smart Healthcare Solutions, we support them too, so you can concentrate on what really matters – patient and resident care.
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iCall. It’s time for a new approach In the majority of healthcare organisations, different suppliers provide various technologies. Who is held accountable for their performance and does it all link together seamlessly? iCall provides the complete healthcare solution for patients, residents and staff.
This solution integrates:
Nurse call
Nurse notification
Telephony applications
One integrated Healthcare System. Multiple benefits. Making improvements in efficiency requires an investment in technology.
Access control
Intruder alarm
Fire alarm
Event logging overview
NG Healthcare have worked with Fifteen Group for many years now. We have always been impressed with the way they have dealt with any technical issues swiftly and efficiently, meaning no real impact has been felt on the day to day activities that staff need to undertake.“ Richard Hammond, Facilities and Estates Manager, NG Healthcare 3
iCall System – Suits every en
NURSE PC DESK
NEC G577H
MESSAGING
NURSE STATION
STANDARD ETH
101
102
103
106
107
108
RECEIVER
4
nvironment and combination
NEC SV9100
IP CORRIDOR DISPLAY
G SOLUTION
ROOM STATION
HERNET SWITCH
104
105
109
110
IP
Local bus: 4 wires
Standard I/O
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iCall. With only 4 wires, we can go anywhere‌ Every new infrastructure and/or existing infrastructure can be extended with iCall, to integrate the communications, telephony applications, access control, fire alarm and intruder alarm systems.
Can be built on existing cabling IP room units are connected to the nearest data switch, which leads to huge savings in cabling costs. iCall can use the same cable pathways as other nurse call applications and the existing cabling can be reused in more than 97% of renovations.
Suits every environment iCall is the first nurse call system in the world based on the open IP-standard. The distributed architecture ensures the highest degree of flexibility, which has no limits. It’s incredibly reliable and secure, with no single point of failure. All intelligence is moved to the IP units, which can serve one or more rooms.
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Brings interactivity right to the room The iCall IP-Touch room unit with touchscreen is intuitive, for both the carer and the resident. Once logged in, the nursing staff can check off the scheduled tasks from the care plan and enter measurement results such as weight, temperature, blood pressure and also input medication details. Fully integrated wireless devices are available with wireless call/presence buttons, emergency buttons, pull chord units and motion detection.
Has unlimited combinations With iCall, every combination is possible. Have guaranteed full coverage of the building, no matter how dispersed the units, rooms and patients/residents are.
Allows users to accurately measure staff productivity Reduce corridor miles and know the reason for every room call, wherever staff are located. iCall provides an audit trail and a complete messaging system, sending room and alarm calls to any WiFi, DECT or smartphone.
Alerts any user, anywhere In any critical environment, staff need to be alerted immediately. iCall ensures emergency procedures are not impacted by a lack of technology. The solution offers a broad range of nurse desk units using IP Touch units, Touch Screen PCs or corridor displays.
React and respond to every room call with the most appropriate resources.
Extend the nurse’s desk Nurses are constantly on the move. iCall equips the nursing staff with wireless DECT handsets offering full capability of calls. Have different alert tones according to the type of nurse call or other alarm call.
Clear and adaptable handsets iCall features NEC handsets which are ideal for nursing and dementia homes that care for people in individual rooms. It has benefits for both parties. The terminals feature a very clear display and a keypad suitable for use by elderly people. It has a handsfree facility available, ideal after a nurse call has been made from a room, which doesn’t need a command by the patient or resident. For staff, there is a page to multiple stations to make announcements, dramatically improving the communication channels between both the staff and the person who has requested assistance.
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A full range of IT Solutions including: A full range of IT Solutions including: IT System Connectivity
Integrated Music Systems
Communications Systems
Network Cabling
IT System Connectivity
Integrated Music Systems
Communications Systems
Network Cabling
Access Control
CCTV Systems
Fire Safety
Intruder Alarms
Access Control
CCTV Systems
Fire Safety
Intruder Alarms
Supporting your technology with: Supporting your technology with: A UK Based Service Desk
Remote & Onsite Support
Accessible Technical Support
A Dedicated Team of Experts
A UK Based Service Desk
Remote & Onsite Support
Accessible Technical Support
A Dedicated Team of Experts
info@fifteengroup.co.uk fifteengroup.co.uk
MH2, Park Hall Business Village, Stoke-on-Trent Staffordshire ST3 5XA