Enhance your business communications Hosted
Voice Select fifteengroup.co.uk
Connecting to Hosted Voice Select
Hosted Voice Select is our fully hosted and managed High Definition IP telephony service This service is run on BT’s highly resilient and secure next generation network. It provides the functionality of a high end telephone system, but with no physical onsite equipment.
It’s simple. All that is required is a reliable voice quality IP connection. Call quality should never be compromised, which is why we offer dedicated voice over Broadband and other Ethernet circuits. For businesses who have multiple sites, we provide Ethernet circuits to ensure maximum call quality, which is linked by Virtual Private Networks (VPNs and MPLS networks). Hosted Voice Select call traffic bypasses the public internet, providing quality of service.
Which businesses benefit from Hosted Voice Select?
Any business of any size or number of sites can benefit from Hosted Voice Select. It provides seamless, reliable, predictable and hassle free levels of voice communication functionality.
Secure Built in business continuity and disaster recovery with call re-routing Reliable Guaranteed 99.9% uptime backed by our Service Level Agreement Scalable Add and remove users as required
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Enhanced mobility A seamless remote operation OPEX model Handsets are on a fully OPEX model Easy monthly budgeting A generous all-inclusive bundle Simple clear pricing
Future proofed Continual service enhancements
Wide range of features Including unlimited auto attendant
No hardware Complete PBX functionality without the onsite hardware element
Reliable robust platform
What are the enhanced features of Hosted Voice Select?
What are the inclusive features of Hosted Voice Select?
• MeetMe Conferencing
• Unlimited free on-net calls
• Flexible number portability where office numbers can be retained • Call centre ACD
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• Call Recording with 6 months storage
• Advanced hunt groups
• Full integration with CRM
• Voice messaging with voicemail to email
• In depth call analytics • Latest range of Yealink and Polycom handsets
5000 minutes of calls to UK 01,02,03 numbers and UK mobile networks (maximum of 10% call allowance on 03 numbers) per user
• Unlimited levels of auto-attendant • UC Business mobile application to include IM&P and video calling which integrates with Skype • Go Integrator Lite
Office UC Team
• Self-service portal • 24/7 network monitoring
A optional desktop softphone application enabling:
• End to end service
• Voice and video calling using inbuilt softphone or via hard-phone • Call centre agent login • Instant messaging and presence (IM&P) from the provided applications • Microsoft Skype for Business plug in • Personal audio conferencing for up to 8 people • Personal web collaboration and desktop sharing (My Room)
Fifteen Group provides full installation, commissioning and full training of a Hosted Voice Select system. We’re the experts in telecommunications, always making businesses Smarter through Technology. 3
A full range of IT Solutions including: A full range of IT Solutions including:
IT System Connectivity IT System Connectivity
Integrated Music SystemsMusic Integrated Systems
Communications Systems Communications Systems
Network Cabling Network Cabling
Access Control Access Control
CCTV Systems CCTV Systems
Fire Safety Fire Safety
Intruder Alarms Intruder Alarms
Supporting your technology with: Supporting your technology with:
A UK Based Service Desk A UK Based Service Desk
Remote & Onsite Support Remote & Onsite Support
info@fifteengroup.co.uk fifteengroup.co.uk
Fifteen Group Limited MH2, Park Hall Business Village, Stoke-on-Trent Staffordshire ST3 5XA
Accessible Technical Support Accessible Technical Support
A Dedicated Team of Experts A Dedicated Team of Experts