Facility management services in qatar,facility management opportunities qatar ken research

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July 2017

Qatar Facilities Management Market Outlook to 2021

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July 2017

Qatar Facilities Management Market Outlook to 2021

T ABLE OF C ONTENTS 1. Executive Summary Market Potential Qatar Facilities Management Market Segmentation Competitive Landscape Future Analysis And Projections 2. Research Methodology 2.1. Market Definitions 2.2. Abbreviations 2.3. Market Size and Modeling Approach – Market Sizing Variables (Dependent and Independent) Multifactor Based Sensitivity Model Limitations 3. Qatar Facilities Management Market 4. Value Chain Analysis of Qatar Facilities Management Market 5. Qatar Facilities Management Market Size 5.1. By Revenue, 2011-2016 6. Qatar Facilities Management Market Segmentation 6.1. By Hard and Soft Services 6.1.1. By Hard Services (HVAC, Electromechanical Service, Operational and Maintenance, Fire Safety & Security Systems) 6.1.2. By Soft Services (Housekeeping, Security, Landscape Access, and Other Business Support Services) 6.2. By Integrated Facilities Services, Bundled Services and Single Services 6.3. By Outsourced and In-House Services 7. Trends and Developments in Qatar Facilities Management Market 7.1. Rising Infrastructural Developments in Qatar 7.2. FM Expo and Trade Fairs In Qatar 7.3. Growing Mergers and Acquisitions in Facilities Management Market to Expand Service Portfolio 7.4. Green Facilities Management 8. SWOT Analysis for Qatar Facilities Management Market 9. Vendor Selection Criteria in Qatar Facilities management Market 10. Competitive Landscape for Qatar Facilities Management Market 10.1. Market Share of Major Players in Qatar Facilities Management Market 10.2. Company Profiles of Major Players in Qatar Facilities Management Market Š Licensed product of Ken Research; should not be copied

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July 2017

Qatar Facilities Management Market Outlook to 2021

10.2.1. G4S 10.2.2. Maintenance Management Group (MMG) 10.2.3. SNC-Lavalin ProFac Gulf Management LLC (SLPGM) 10.2.4. Rumaillah Facilities Management 10.2.5. CBM Qatar LLC 11. Qatar Facilities Management Market Future Outlook and Projections, 2016 – 2021 11.1. By Hard and Soft Services, 2016-2021 11.2. By Integrated Facilities Services, Single Services and Bundled Services, 2016-2021 11.3. Major Projects in Pipeline which are Expected to Drive Qatar Facilities Management Market, 2016-2021 12. Analyst Recommendations 13. Macro Economic Factors Impacting Qatar Facilities Management Market 13.1. Hospitality Market in Qatar, 2011-2021 13.2. Construction Industry in Qatar, 2011-2021 13.3. Real Estate Market in Qatar, 2011-2021 13.4. Retail Sector in Qatar, 2011-2021 Disclaimer Contact Us

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July 2017

Qatar Facilities Management Market Outlook to 2021

L IST OF F IGURES Figure 1-1: Flow Chart of Qatar Facility Management Market, 2016 Figure 4-1: Value Chain Analysis of Qatar Facility Management Market Figure 5-1: Qatar Facility Management Market Size on the Basis of Revenues in USD Million and Growth Rate in Percentage (%), 2011-2016 Figure 6-1: Qatar Facility Management Market Segmentation by Hard and Soft Services on the basis of Revenue in Percentage, 2011-2016 Figure 6-2: Qatar Facility Management Market Segmentation by Integrated Services, Single Services and Bundled services on the Basis of Revenues in Percentage (%), 20112016 Figure 10-1: Market Share of Major Players in Qatar Facility Management Market on the Basis of Revenue in Percentage (%), 2016 Figure 11-1: Qatar Facility Management Market Future Outlook and Projections on the basis of Revenues in USD Million and Growth in Percentage, 2016-2021 Figure 11-2: Qatar Facility Management Market Segmentation by Services by Hard Services & Soft Services on the Basis of Revenues in Percentage, 2016-2021 Figure 11-3: Qatar Facility Management Market Segmentation by Integrated Services, Bundled Services & Single Services on the Basis of Revenues in Percentage, 2016-2021 Figure 13-1: Hospitality Market in Qatar in USD Billion, 2011-2021 Figure 13-2: Construction Industry in Qatar in USD Billion, 2011-2021 Figure 13-3: Real Estate Market in Qatar in USD Billion, 2011-2021 Figure 13-4: Retail Sector in Qatar in USD Billion, 2011-2021

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July 2017

Qatar Facilities Management Market Outlook to 2021

L IST OF T ABLES Table 2-1: Scope of Services Included in Each Hard Services/ Solution Table 2-2: Scope of Services Included in Each Soft Services/ Solution Table 2-3: Correlation Matrix of Qatar Facility Management Market Table 2-4: Regression Coefficients Output Table 5-1: Qatar Facility Management Market Size on the Basis of Revenue, 2011-2016 Table 6-1: Qatar Facility Management Market Segmentation by Hard and Soft Services on the basis of Revenue in USD Million, 2016 Table 6-2: Qatar Facility Management Market Segmentation by Hard and Soft Services on the basis of Revenue in USD Million, 2011-2016 Table 6-3: Qatar Facility Management Market Segmentation by Hard Services (HVAC, Electromechanical Services, Operational and Maintenance Services, Fire Safety and Security Systems) on the basis of Revenue in USD Million, 2016 Table 6-4: Qatar Facility Management Market Segmentation by Hard Services (HVAC, Electromechanical Services, Operational and Maintenance Services, Fire Safety and Security Systems) on the basis of Revenue in Percentage, 2016 Table 6-5: Qatar Facility Management Market Segmentation by Soft Services (Housekeeping, Security, Landscape Access and Others) on the basis of Revenue in USD Million, 2016 Table 6-6: Qatar Facility Management Market Segmentation by Soft Services (Housekeeping, Security, Landscape Access and Others) on the basis of Revenue in Percentage, 2016 Table 6-7: Qatar Facility Management Market Segmentation by Integrated Services, Single Services and Bundled services on the Basis of Revenues in USD Million, 2016 Table 6-8: Qatar Facility Management Market Segmentation by Integrated Services, Single Services and Bundled services on the Basis of Revenues in USD Million, 20112016 Table 6-9: Qatar Facility Management Market Segmentation by Outsourced Services & In-House Services on the Basis of Revenues in USD Million, 2016 Table 6-10: Qatar Facility Management Market Segmentation by Outsourced Services & In-House Services on the Basis of Revenues in Percentage (%), 2011-2016 Table 6-11: Qatar Facility Management Market Segmentation by Outsourced Services & In-House Services on the Basis of Revenues in USD Million, 2011-2016 Table 6-12: Qatar Facility Management Market Segmentation by Sectors (Retail & Commercial, Residential and Others), 2016 Table 6-13: Qatar Project Completions by Sectors (Retail & Commercial, Hospitality, Residential and Others) in terms of Value in USD Billion, 2013-2014 Table 6-14: Qatar Project Awarded by Sectors (Oil & Gas, Power & Water Sector, Buildings, Infrastructure Construction & Industrial Construction ) in terms of Value in USD Million, 2013-2014 Table 6-15: Major Retail Mall Projects in Qatar, 2011-2017

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Qatar Facilities Management Market Outlook to 2021

Table 6-16: Major Infrastructure Projects in Qatar Awarded in 2011-2016 Table 6-17: Major Hotel Projects in Qatar, 2016 Table 7-1: Industry Wise Proposed Projects in Qatar, 2011-2022 Table 7-2: Location, Visitors Profile and Product and Service Profile in Qatar FM Expo 2018 Table 8-1: SWOT Analysis for Qatar Facility Management Market, 2016 Table 9-1: Vendor Selection Criteria in Qatar Facility Management Market Table 10-1: Market Share of Major Players in Qatar Facility Management Market, 2016 Table 10-2: Company Profile of G4S Including Company Overview, USP, Business Strategy, Service Portfolio, Catered Sectors, Overall Revenues from Operations and Number of Employees, 2016 Table 10-3: Company Profile of MMG Including Company Overview, USP, Business Strategy, Service Portfolio and Clients in Catered Sectors, Overall Revenues from Operations and Number of Employees, 2016 Table 10-4: Company Profile of SLPGM Including Company Overview, USP, Business Strategy, Service Portfolio in Catered Sectors, Key Clientele, Overall Revenues from Operations and Number of Employees, 2016 Table 10-5: Company Profile of Rumaillah Facility Management Including Company Overview, USP, Business Strategy, Service Portfolio, Key Clients in Catered Sectors, Overall Revenues from Operations and Number of Employees, 2016 Table 10-6: Company Profile of CBM Qatar LLC Including Company Overview, USP, Business Strategy, Service Portfolio, Key Clients in Catered Sectors, Overall Revenues from Operations and Number of Employees, 2016 Table 11-1: Qatar Facility Management Market Future Outlook and Projections, 20162021 Table 11-2: Qatar Facility Management Market Segmentation by Hard Services & Soft Services on the Basis of Revenues in USD Million, 2016-2021 Table 11-3: Qatar Facility Management Market Segmentation by Integrated Services, Bundled Services & Single Services on the Basis of Revenues in USD Million, 2016-2021 Table 11-4: Major Power & Water Desalination Projects Awarded in Qatar, 2016-2030 Table 11-5: Major Oil & Gas Projects Awarded in Qatar, 2016-2030 Table 11-6: Major Building Construction Projects Awarded in Qatar, 2016-2030 Table 11-7: Major Industrial Projects Awarded in Qatar, 2016-2030 Table 11-8: Major Infrastructure Projects Awarded in Qatar, 2016-2030 Table 11-9: Upcoming Major Hotel Projects in Qatar, 2016-2030 Table 12-1: Analyst Recommendations for Qatar Facility Management Market Table 13-1: Key Developments in the Hospitality Market in Qatar, 2011-2021 Table 13-2: Key Developments in Construction Industry in Qatar, 2011-2021 Table 13-3: Key Developments in Real Estate Market in Qatar, 2011-2021

Table 13-4: Key Developments in Retail Sector in Qatar, 2011-2021

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July 2017

Qatar Facilities Management Market Outlook to 2021

WHAT IS THE POTENTIAL OF QATAR FACILITIES MANAGEMENT MARKET?

Related Reports Kuwait Facility Management Market Outlook to 2021 Growing Retail Industry and Upcoming Infrastructure Projects to Drive Market Growth India Facility Management Market Outlook To 2020 - Driven By Rapid Growth Of Commercial Spaces and Advent of Smart Cities UAE Facilities Management Market Outlook to 2021 Growing Construction Industry and Increasing Mergers and Acquisitions to Foster Future Growth

The advent of latest techniques in various sectors surged the demand for facilities services in the country, wherein market players earned significant revenues by catering to the needs of the population through their portfolio of hard services. Completion of major infrastructural projects including the construction of Doha Central Grand Park in 2011, Museum of Islamic Art Park in 2012 and expansion of The Pearl led to the growth of the facilities management market between 2011 and 2013 as such projects required both hard and soft services for development purposes. Facilities Management market in Qatar increased to USD ~ million in 2013 from USD ~ million in 2011 at a CAGR of ~% during the same period. Rising share of hard services in the revenues of the overall market, typically due to the increasing demand for HVAC services has been

the major driving factor which has augmented the growth of facilities services in Qatar during 2011-2016. Facilities management market in the Qatar increased to USD ~ million in 2016 from USD ~ million in 2011, marking a robust CAGR of ~% during the same period. Establishment of The Sheraton Park, Sidra Medical Research Centre and Western Green Spine in Doha between 2014 and 2016 raised the demand for facilities services providers in the country, which offered manpower and other technical resources to the developers. The growing GDP of Qatar made the country to be positioned among the top ten fastest growing economies of the world in 2016. This invited international players to invest in various sectors of the nation, thereby leading to the growth of the overall facilities management market during the same period.

Figure: Qatar Facilities Management Market Size on the Basis of Revenues in USD Million and Growth Rate in Percentage (%), 2011-2016

USD Million

Licenses: Single User: USD 1300 Hard Copy: USD 1900 Enterprise wide: USD 2600 Pages: 84

2011

2012

2013

2014

2015

1,600.0

2016 12.0%

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July 2017

Qatar Facilities Management Market Outlook to 2021

WHICH FACILITIES SERVICE TYPE GENERATED THE MAXIMUM REVENUE FOR QATAR FACILITIES MANAGEMENT MARKET?

WHICH AMONG INTEGRATED, SINGLE AND BUNDLED SERVICES HAS THE HIGHEST REVENUE SHARE IN THE OVERALL MARKET?

Hard services require technical assistance and expert knowledge of the service providers. Basic services provided under this segment include fire safety and security systems required by all sectors in Qatar, technical operations and maintenance, electromechanical services and Heating, Ventilation and Air Conditioning (HVAC) services. Since customers have to incur heavy expenditure for undertaking hard services, this segment dominated the market with ~% revenues of facilities management services in 2016. Soft services which typically include cleaning, pest control, waste management, landscape access, archive management and other housekeeping services, collectively contributed ~% to the overall market revenues through soft services in the country. Soft services are available at a lower price than hard services due to limited or no requirements for well trained technicians, thus limiting the revenues earned by the players in the facilities management market. Major players affecting the overall market revenues by offering soft services in Qatar are G4S and SNC-Lavalin ProFac Gulf Management LLC.

Most revenues in the facilities management market were generated through the integrated services wherein market players offered almost all types of facilities services to the clients. Since prices of collective services are higher than individual or a combination of few services, this segment dominated the overall market with a share of ~% in the revenues in 2016. Imparting a bundle of either hard services or soft services to the clients helped the facilities management company in serving the customers with the most appropriate services, thus retaining them to opt other services in the future. This segment added a share of ~% to the overall revenues of facilities management market in 2016. Offering single facilities service to the customers restricted the revenue of the players typically operating under this segment, thus making single services acquire the least market share of ~% in the overall revenues in 2016. However, customers preferred single services from the market players which have an expertise in providing a particular service, thereby adding to the revenues of the market during the same period.

Table: Qatar Facilities Management Market Segmentation by Hard and Soft Services on the basis of Revenue in USD Million, 20112016

Table: Qatar Facilities Management Market Segmentation by Integrated Services, Single Services and Bundled services on the Basis of Revenues in USD Million, 2011-2016

Segment Hard Services Soft Services Total

Segment Integrated Services Bundled Services Single Services Total

2011

2012

2013

2014

2015

2016

2011

2012

2013

2014

2015 2016

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July 2017

Qatar Facilities Management Market Outlook to 2021

WHICH AMONG OUTSOURCED AND IN-HOUSE FACILITIES SERVICES GENERATED THE MAXIMUM REVENUE IN QATAR FACILITIES MANAGEMENT MARKET?

WHAT ARE THE MARKET SHARES OF MAJOR FACILITIES MANAGEMENT MARKET PLAYERS COMPETING IN THE MARKET?

Outsourced facilities management services added a significant share to the revenues of the overall market in 2016. Market players were able to contribute the majority share of ~% to the facilities management market revenues during the same period. Outsourced services typically included hard services, which are not available with all facilities management companies. In order to retain the existing customers and providing them with all facilities services at a one-stop-shop, market players collaborated with a third party to hire resources where the contractor lacked. Generating a higher profit margin by offering services from the in-house resources available with the provider, market players added ~% share to the overall revenues of facilities management market in 2016. Offering particular services in which the company specializes and limited resources available with one service provider, restricted the revenues earned through in-house services, thus making this segment having a lower share than the revenues earned through outsourced services by the market players. Table: Qatar Facilities Management Market Segmentation by Outsourced Services & InHouse Services on the Basis of Revenues in Percentage (%), 2011-2016 Segment Outsourced Services In-House Services Total

2011

2012

2013

2014

2015

2016

Qatar facilities management market was dominated by G4S, which contributed ~% to the overall market revenues in 2016. Catering to a large number of customers through its specialized manned security services helped G4S acquire leading position in the market. Continuous contracts won by the company in the Real estate sector, which involves larger area to be covered by the facilities management service provider, assisted MMG Qatar in generating significant revenues during 2016. The company added ~% to the total revenues of facilities management market in the country during the same year. SNC-Lavalin ProFac Gulf Management LLC (SLPGM) offers a complete set of facilities services to its clients in the infrastructural sector. This has been the major driving force for the augmented revenues of SLPGM, as it acts as a one-stop-shop for major project developers in Qatar. The company contributed USD ~ million to the overall market revenues in 2016. Entering into long term tie-ups with its clients in Qatar helped CBM Qatar add ~% to the pie of market revenues in 2016. Continuous renewal of contracts owing to best-in-class facilities services offered by CBM Qatar assisted in the increased revenues of the company overtime. Customized facilities services to match the needs of the clients were another important feature that made the company generate significant revenues during 2016. Other market players which included integrated, bundled and single facilities management service providers in Qatar, collectively added ~% to the overall market revenues in 2016.

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July 2017

Qatar Facilities Management Market Outlook to 2021

WHAT IS THE EXPECTED FUTURE OUTLOOK FOR QATAR FACILITIES MANAGEMENT MARKET? Growth in retail sector due to the development of shopping complexes and malls in Qatar is expected to boost the facilities management market, wherein the requirement for personnel is anticipated to rise for both technical and non-technical services. Major malls which are expected to establish during the outlook period include Doha Festival City, Barwa Commercial Avenue, Al Hazm Mall, Al Mirqab Mall, Doha Mall, North Gate Mall, Place Vendome and Marina Mall. The revenues generated by facilities management market players in Qatar are projected to augment to USD ~ million by 2021, registering a CAGR of ~% during the period 2016-2021. The facilities management market of Qatar is also projected to grow due to the number of public infrastructure projects in pipeline, which are anticipated to raise the service requirements by all sectors assisting the developers.

Growing demand for facilities management by the tourism and hospitality industry of Qatar is anticipated to fuel revenues generated by facilities service providers in the country. FIFA World Cup 2022 in Qatar is anticipated to be the major reason behind the expansion of facilities services in the country in long term. Personnel requirements for housekeeping, cleaning and other soft services are expected to increase with more number of people visiting the country for the event. The overall revenues from hard services are anticipated to increase from USD ~ million during 2016 to USD ~ million during 2021 at a CAGR of ~% between 2016 and 2021. Since the cost of providing all services is higher than offering single or a combination of few services, integrated services are expected to dominate the market revenues with a share of ~% in 2021.

USD Million

Figure: Qatar Facilities Management Market Future Outlook and Projections on the basis of Revenues in USD Million and Growth in Percentage, 2016-2021

2016

2017

2018

2019

2020

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2021

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Qatar Facilities Management Market Outlook to 2021

COMPANIES CITED IN THE REPORT Competitive Landscape Companies Covered in the Report Major Players

List of Companies     

G4S Maintenance Management Group (MMG) SNC-Lavalin ProFac Gulf Management LLC (SLPGM) Rumaillah Facilities Management CBM Qatar LLC

Table: Company Profile of Major Players including Company Overview, USP, Business Strategy, Service Portfolio, Key Clients in Catered Sectors, Overall Revenues from Operations in Qatar and Number of Employees, 2016 Parameter Company Overview USP Business Strategy Service Portfolio Key Clients in Catered Sectors Overall Revenues from Operations in Qatar Number of Employees

Description

KEY FACTORS CONSIDERED IN THE REPORT • • •

• • • • • • •

Qatar Facilities Management Market Size By Revenue Recent Project launches which have Driven the Market Market Segmentation - By Hard and Soft Services; By Integrated Facilities Services, Single Services and Bundled Services; By Outsourced Services and Inhouse Services. SWOT Analysis for Qatar Facilities Management Market Trends and Developments in Qatar Facilities Management Market Market Share of Facilities Management Players Company Profiles of Major Facilities Management Market Players Future Outlook for Qatar Facilities Management Market Analyst Recommendation Macro-Economic Factors Impacting Qatar Facilities Management Market

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Qatar Facilities Management Market Outlook to 2021

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