1
BUSINESS GUIDE our services
why choose us
corporate solutions
Page 3
Page 4
Page 6
We deliver smart deals on smartphones and tablets.
Welcome to Fix My i / Wireless Fix My i / Wireless are an Irish-owned company established in February 2013. We pride ourself on competitive pricing and quality workmanship in the smartphone and tablet sales & repair industry. Our highly trained technicians are Fix My i certified to ensure your device is repaired by only qualified professionals. We are offering an easy solution to never ending hikes in smart device pricing. Our commitment to our customers is the cornerstone of our business, with only the finest service acceptable to each and every
WHAT’S INSIDE...
03
Services
04
Why choose us
05
Compare
06
Corporate
07
Benefits
08
Surveys
09
We come to you
10
About us
11
Core Values
person that leaves their device with us for repair.
We provide repairs, phones and tablets at a price that everyone can afford.
3
OUR SERVICES... At Fix My i / Wireless we know how important your phone is to you
Don’t stress over a broken device, visit our tech experts for same-day service that’s always the highest quality, the best customer service & affordable too.
REPAIRS
Express Screen Repair
On Site Repairs
Technical Advice
Best Quality Parts
Unlocked & Network Free
Trade In Service
PHONES AND TABLETS
New & Graded Smartphones
Warranty on All Devices
4
WHY CHOOSE US... At Fix My i / Wireless we understand that when you encounter issues with your business devices that you need to be back up and running as quickly and contently as possible and have the peace of mind that your business data will remain safe and secure.
Priority Service Jump the queue, all corporate clients benefit from our priority repair service Corporate Discount Save money on bulk repairs and device purchases Dedicated Account Manager Direct access to an account manager for quotations, repairs & all questions Extended Warranty All our business customers get an extended warranty on all repairs Payment Optional PAYG or Pay on Account (subject to credit approval)
5
Let’s compare... Current Situation:
You need a new phone
So what do you do? Purchase a network locked smartphone from one of the usual stores. You are bound to a long term contract that you can’t get out of if your phone gets damaged. The process for getting it repaired is a long 7-10 working days and all your data is wiped from your phone. Now let’s see how its done with us...
Find your perfect phone Sim and network free with no issues
IF your phone breaks... Call us, we can help! You only pay per repair after receiving an estimated cost
NO CONTRACT No hidden monthly fees. We can help you save money
Repairs Our experienced team know phones inside out so you can trust us with your device
1-24 hours
CONSTANT SUPPORT
We can fix your phone and you won’t lose any data or information
Our dedicated account manager will always provide support
6
Corporate solutions Fix My i / Wireless is a growing smartphone repair company. As well as our three stores located in Tullamore, Mullingar and Athlone, we offer a number of services to businesses and organisations throughout Ireland.
On Site Repairs
SAME DAY SERVICE
NO DOWN TIME
NEVER LOSE DATA
SAVE YOU MONEY
WE COME TO YOU Everything you need without leaving the office We provide all the highest quality accessories including Otterbox and Screen Hero. You never have to leave your work place because we can provide everything the mobile network can and more.
6
7
WORKING WITH US BENEFITS & OFFERS
1.
Employee Benefit Discounts available for all staff members. Payment upon collection by the individuals.
2.
Business Account Discount available for bulk repairs & device purchases. Option to pay as you go or billed monthly
Our fully qualified, friendly and
We are always happy to help or answer
experienced team of technicians offer
any questions relating to smartphones
an extensive repair & unlocking service
and tablets so give us a call, drop us an
for smartphones and tablets in all our
email or come and visit one of our stores.
stores. We also offer a collection and delivery service from your business to save you the hassle of traveling as well as bulk repair deals.
Fix My i Mullingar 044 9349899 / 083 199 6448 / mullingar@fixmyi.ie Fix My i - Tullamore 057 936 1045 / 086 156 7318 / tullamore@fixmyi.ie Wireless - Athlone 083 857 0336 / info@wirelessphones.ie
8
What surveys show... Do you know what is not so great. Dropping your phone and seeing the screen smash into a million pieces. Fear not, we are here to help. This is what surveys show.
81%
79%
wait over a week to get their phones replaced or fixed
of people will break their smartphone or tablet screen within 6 months of purchase
26%
of iPhone users have cracked their screens
15%
still use their iPhones with cracked screens
25%
Most common places that people break their phones
can’t use the camera
can’t use some apps
can’t unlock their screen
can’t use some letters
9
GETTING YOUR DEVICE TO US... At Fix My i / Wireless we can understand the
We come to you!
hassle of having a broken mobile phone, and the inconvenience if trying to get it repaired. Our in-house repair service is there to save you time and get your device fixed as quickly as we can.
Give us a call
An expert will visit you
We’ll repair or diagnose the fault
Job done!
Other ways to send us your device Courier
Registered Post
Visit us in-store
Courier services available
Send us your device
Call into any of our stores
to collect items for repair
through registered post
for our services or to ask
and return them to you.
for a quick and efficient
us any questions
repair
CONTACT US TODAY TO FIND OUT MORE...
10
ABOUT US... Our commitment to our customers is the cornerstone of our business, with only the finest service acceptable to each and every person that leaves their device with us for repair.
We opened a repair shop called Fix My i
The world of smartphone repairs is viciously
in 2013, to repair broken smartphones and
competitive, and we aim to add a professional
tablets. We then started selling new, used
touch through the use of only the highest
and unlocked devices for a fraction of the
quality parts and trained technicians. We are
cost of the phone shops. .
committed to providing outstanding customer service to each and every customer.
Wireless was then born in 2016 in Athlone. Having been in the smart device industry
Based across three locations in Athlone,
for several years now, we know how horribly
Mullingar and Tullamore, our friendly, fun staff
overpriced it can be. Wireless are here to
will provide the service you require, with some
bring things back down a peg or two.
laughs along the way!
Together with our sister companies CTECH
We’ve learned a lot about this industry over
Telecoms and Screen Hero, we are going to
the past couple of years, but we’re not finished
transform and revolutionise the smartphone
just yet. We are looking forward to the next
and tablet industries one step at a time.
adventure…
John & Michael Conway Directors of Fix My i / Wireless
11
Our CORE VALUES TRUST
Fast service
All customer information is treated
We aim to repair all smartphones
with absolute discretion. We know
within the hour. It is crucial to be
how to deal with confidential
fast when you are offering a repair
information. We want customers
service. We usually repair tablets
to know that they can trust us.
within a day.
Customer service
Quality
We aim to always offer the highest
The quality of our repairs and
quality service to our customers, both
the reliability of our service are
consumers & business. All contact
paramount in our philosophy.
from customers is responded to
This is our number one priority.
immediately & is a top priority for us.
OUR BRANDS
12
Fix My i
Fix My i
Wireless
Oliver Plunkett St
Patrick St
10 Sean Costello St
Mullingar
Tullamore
Athlone
Co. Westmeath
Co. Offaly
Co. Westmeath
083 199 6448
086 156 7318
083 857 0336
044 9349899
057 936 1045
info@wirelessphones.ie
mullingar@fixmyi.ie
tullamore@fixmyi.ie
Give us a call
An expert will visit you
We’ll repair or diagnose the fault
Job done!
@fixmyiwireless wirelessirl
www.wirelessphones.ie | www.fixmyi.ie | www.screenhero.ie