Improve User Experiences with IoT

Over the past six weeks we have featuredthe different ways the Internet of Things(IoT) can benefit your facility. If you’vemissed the previous editions, make sureyou go back and check out a general overview of the benefits of IoT for Facilities. We alsotook a deeper look at the ways that IoT could benefit facilities within certain areas,including operations and management, utility management, SOW management and safetyand security.

In this final edition, we are wrapping up the series by taking a closer look at specific waysthat IoT can improve the user experience. We’re going to talk about how IoT can provideusers with consistency, drive positive engagement and empower users with knowledge.

Studies by Kaivac, a commercial cleaning systems producer, showed that a customer’sattention is heightened by uncleanliness, and not in a good way. It will influence theirpurchasing decisions throughout their entire experience at your facility and possibly futureexperiences with your brand.

However, when you create a positive experience from the moment the user walks throughyour doors, it will allow you to generate a strong baseline of trust and develop loyal andhappy customers. IoT solutions can help you create that interactive experience, engagesafely with users and help you better understand what occupants want.