Tranzaura - Driving digital transformation for London

Red Bus operators with 55% market share

a bus operation runs, has now fully developed all the end user (management, drivers, engineers, administrators) decision support tools in one central system. Bus operations anywhere in the world can now manage driver defect reporting and planned and unplanned maintenance in a connected and efficient way while benefiting from enhanced security due to the system being built on Microsoft Azure.

This new enhanced product will improve visibility of maintenance schedules, communications between drivers and engineers and lower cost of repairs. Other benefits include live defect reporting, photo audit trails, parts and inventory management, and full asset lifetime cost management. Owner operated workshops in the bus industry can now quickly and easily integrate the Tranzaura App into their operation with no on-premise install, enabling them to achieve increased efficiency, better vehicle reliability, high quality reporting and more informed decision making.

“We are so proud to be a crucial part of digital transformation in the London Red Bus market and also across the UK. One thing I want to highlight to the industry is the significant financial savings of a digitised system, which comes from the reduction in the number of spare buses fleets have to keep on hand. We talk about operational gains, taking paper out of the system, communications etc. They’re all amazing, they all contribute, they all have incremental gains. But there’s nothing as mind-blowing as actually being able to remove a bus from the spare bus fleet,” commented Shane Mann, CEO at Tranzaura.

He continued: “We were first introduced to the London bus market in 2013 by Metroline as part of an initial feasibility project initiated by them. From there, many versions were tried and teste. Development progressed with GoAhead London, who were the first to deploy the platform in 2019. It’s the collaboration and joined up innovative thinking from these pioneering operators that has made this industry proven solution a success. GoAhead London, Metroline and RATP Dev Transit London are current users of this solution in London. It is also being used outside of London by award winning operators such as Nottingham City Transport, Transdev Blazefield Ltd and Newport Buses.”

“In 2017, we embarked with Tranzaura on a strategy designed to achieve workplace digitisation and the elimination of unnecessary paper use,” explained Chris McKeown, Chief Engineer at GoAhead London. “We focused in two areas - the all-important daily pre-service vehicle check and any potential vehicle defects during the remainder of the working day. Previously recorded manually via a pen and paper, Tranzaura worked with Go-Ahead London to create an intuitive app that, via a smart device, guides our 6,000 drivers around all of the key vehicle checkpoints. The subsequent record is digitally uploaded onto a bespoke database and is accessible to the engineering teams at all 17 Go-Ahead London garages. Crucially, the database analyses trends and identifies repeat faults. The digitisation process was quickly adopted by colleagues and it enables the company to demonstrate, and measure, compliance. One of its many benefits is that it allows Go-Ahead London to engage with suppliers from a greater position of accuracy and knowledge.”“The Tranzaura App doesn’t just bring us day to day operational benefits. We have strategic long-term benefits from using this system as well,” added RATP Dev Transit London Technical Manager Seb Harrington. “The planning and engineering are much tighter, because we get all of the defects ahead of time,” he says. “We can also go back and interrogate the data to see any defects from any time, as opposed to the paper system where you have to go rifling through thousands – if not millions – of pieces just to find one thing.”

Welcome from John Halpenny, Chairperson of the CTTC

On behalf of the Coach Tourism & Transport Council of Ireland (CTTC), I am delighted to welcome you all to the 11th biennial CTTC Coach & Bus Show 2022, sponsored by Campion Insurance. The Coach & Bus Show is the association’s largest event, with the proceeds going to support the organisation’s crucial advocacy and engagement work on behalf of our members and the wider commercial bus and coach sector. With hundreds of attendees and operators present from across Ireland for this unique two-day event, as well as more than 60 cutting-edge exhibitors, I trust that you all will get the opportunity to network, do business and enjoy meeting old friends once again following a difficult number of years.

The Coach & Bus Show represents a significant opportunity to hear from leading brands and companies across the industry, which are showcasing their innovations in the ongoing transport evolution, such as alternatively-fuelled vehicles, connectivity, accessibility and much more. The theme for this year’s show is ‘Sustainable Transport for a Sustainable Ireland’ and our exhibitors are focused on bringing best-in-class solutions to the business representatives present. At the CTTC, our members possess some of the most environmentally compatible fleets on the market today, and it is in this spirit that we are keen to build on this collective progress, to play our part in creating a sustainable, reliable national transport system that we can all take pride in. In this vein, we are delighted to facilitate the national launch of the new SMART Eco Driving programme for coach and bus drivers at this weekend’s show. The CTTC has worked collaboratively with our colleagues in a number of ETBs, over the past year, to put together this important programme and we thank them for their attendance at the event.

As usual, the event is complemented by the much-coveted Coach & Bus Show Dinner sponsored by AIB, which is taking place at the national institution that is, Croke Park. The event presents an excellent opportunity for operators, their families and colleagues, to meet and engage in an informal setting –while having the chance to hear directly from senior industry stakeholders, to include the CEO of the National Transport Authority, Anne Graham. This two-day exhibition is truly one of its kind in Ireland, and given the tumultuous times of the previous two years and the difficulties encountered by so many operators throughout the country, it is truly marvellous to be gathered together once again.

On behalf of all at the CTTC, I would like to sincerely thank our headline sponsor Campion Insurance, whose unwavering commitment to the organisation has been an incredible source of support, and one that we are thankful for. I also extend my gratitude to the exhibitors – many of whom have travelled from afar - and to the hundreds of attendees who have helped to ensure the 2022 Coach & Bus Show is a resounding success. Thank you.

John Halpenny

At Campion Insurance, we are delighted to once again be the title sponsor of the CTTC Coach & Bus Show 2022. Since we were last together Campion Insurance became part of PIB Group, which is a dynamic and diversified insurance intermediary. As Ireland has been identified as a key market for PIB’s continued investment and expansion, this is great news for Campion Insurance, as backed by the strength and scale of PIB, we have exciting plans to continue our growth in Ireland.