rma Tel:
0161 793 0900 728 6508
Fax: 0161 Email: Web:
claims@rma.uk.net www.rma.uk.net
Church House | 102 Pendlebury Road | Swinton | Manchester | M27 4BF
Our People
The Claim Process
rma’s loss adjusters are engineers first and foremost and as such we understand the technical aspects
of the claims we are instructed on
At rma every claim is handled by an experienced engineering and
Our Services rma carry out detailed investigations
technology loss adjuster...
......we guarantee no nasty surprises
into causation and subsequently
advise insurers regarding policy issues
At rma we aim to be courteous and professional at all times. We are highly efficient in the handling of claims and pride ourselves on keeping all parties updated on a regular basis Suzanne Byrne Head Office Manager
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rma were able to liaise with the insured and their computer consultants, ensuring that disruption to the business was minimised
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The boom of a hired in mobile crane collapsed whilst lifting a self erecting crane. There was a defect in the override switch. As a result of the defect, rma were able to establish that the hirer was not responsible for the damage
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What our clients think ‘I just wanted to say how impressed we have been with the handling of this claim. From a customer perspective the process seems to have been focussed on us which is a refreshing change. Everything was settled swiftly and simply which was a great help at a time of crisis for us’ Stephen Green Lillington Green
‘We have been most impressed by the speedy and efficient way in which you have dealt with this claim’ Janet Tolputt Finance & Administration Director Topaz Business Systems Limited
‘It certainly has not been an easy period for us recovering from the server malfunction and we are grateful for the decency and service you have given in resolving this matter’ Richard Belger Managing Director Polyformes Limited
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Head Office
Head Office
Church House 102 Pendlebury Road Swinton Manchester M27 4BF
Suzanne Byrne
0161 793 0900 0161 728 6508
Admin Manager suzanne.byrne@rma.uk.net
claims@rma.uk.net www.rma.uk.net
Head Office Rachel Comiskey Admin Support rachel.comiskey@rma.uk.net
South Midlands Neil Robbie
rma guarantees swift initial contact,
within one hour of instruction rma guarantees continuity of service
with an experienced loss adjuster managing the claim
from start to finish rma guarantees to issue the
Final Report within 48 hours of agreeing the settlement
Head Office
Managing Director 07866 434 885 neil.robbie@rma.uk.net
Claire Wilkinson
South East
Midlands
Steve Abrahams
Adrian Whatley
Director 07812 585 432 steve.abrahams@rma.uk.net
Regional Manager 07793 580 933 adrian.whatley@rma.uk.net
North & Scotland
Northern Ireland
Matthew Brook
Nigel Collins
Admin Support claire.battersby@rma.uk.net
Regional Manager 07966 842 213 matthew.brook@rma.uk.net
Regional Manager 07971 628 655 nigel.collins@rma.uk.net
South West
Desktop Claims
Paul Harcourt
Hugh Hackett
Regional Manager 07891 306 218 paul.harcourt@rma.uk.net
Desktop Adjuster 01858 434 109 hugh.hackett@rma.uk.net
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