WORKFORCE
Three Ways to Boost QSR Hiring Strategy
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t’s no secret that 2020 highly impacted the entire hourly workforce and how we hire people. Turnover rates in restaurants have reached a new high at more than 140%. Restaurant owners are having a hard time getting employees who left the industry to come back, and when they are ready to re-enter the workforce, they are applying for five or six jobs at a time. And because restaurants are understaffed, GMs are spending time covering shifts instead of actively hiring, growing the team or improving the customer experience. With stakes as high as they’ve ever been, it’s more important than ever to take a look at your current hiring process and ensure you are following these three hiring tips. » Leverage Technology. With the right technology in place, your GMs can eliminate time-consuming tasks. Using the right tools, you can get more eyes on your job posting, automatically engage and screen applicants, give employees the ability to schedule their interviews through their phone, and ultimately free your GMs to focus more on the restaurant, the team and the customer experience. » Create a referral program. You may be receiving great organic referrals from your employees already. Make sure you’re incentivizing them to send more candidates your way. Doing so will increase the quality and quantity of your applicants.
» Diversify your job board platforms. QSRs are finding recent success with using social media platforms such as Facebook and TikTok to find new candidates. If you’re still using only job boards, you are missing out on an increasing number of new applicants who have moved on to other channels. It’s time to use hiring approaches that work. Workstream is a text-based recruitment and hiring tool that was built for the hourly workforce. Enabling companies to track applicants in a dashboard and communicate with candidates via text allows candidates to upload short videos of themselves, provides analytics and works to automate onboarding. Be the first to respond to applicants, the first to get them hired and be the first to be fully staffed. Workstream — Hiring that Just Works. Visit workstream.us/frla to request a demo.
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WINTER 2022
Kevin Camp
B U R G E R K I N G O P E R ATO R
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Workstream has streamlined the whole hiring process for us. We’ve gone from a very dire staffing situation to a much better place in a short period of time.
FLORIDA RESTAUR ANT & LOD GING A S SO CIATION
