RCS Training

RCS Training Seal of Commitment

Founded in 1984, RCS Training is a subsidiary of the Florida Restaurant and Lodging Association (FRLA) and is Florida’s leader in providing risk management and regulatory compliance training programs to the state’s hospitality industry. Utilizing the SafeStaff® educational training materials, with trainers located throughout the state and harnessing the resources of FRLA industry experts and former regulators, RCS Training is the largest and most respected firm of its kind in Florida.

While known statewide for alcohol compliance and responsible vendor training, RCS Training also offers professional development training, which is a unique, proven approach to staff education that improves performance and increases efficiency and effectiveness. Customized to fit any industry, RCS High Performance Training is conducted from a “manage up” perspective. RCS Training guides trainees through a process to set attainable goals, identify steps to reach those goals, recognize behaviors that hinder progress, and overcome fears that cause failure. High Performance Training is available throughout the United States and internationally.

RCS Training is pleased to offer COVID-19 Sanitation & Safety Training developed by the Florida Restaurant & Lodging

WARNING ONE ALCOHOL RELATED VIOLATION CAN LEAD TO YOUR ALCOHOLIC BEVERAGE LICENSE BEING SUSPENDED OR REVOKED.

Protect your license with alcohol compliance training!

IMPORTANT! If you serve a minor, you can go to jail for up to 60 days and be fined $500! Remember your training! To protect your liquor license, and be in compliance with the Florida Responsible Vendor Act, make sure your staff:

1. Checks the ID of anyone who looks younger than 30 2. Ensures the birthday on the ID is on or before today’s date 1999 3. Asks a manager if they have any questions or concerns about an ID’s validity 4. Does not serve an empty seat or multiple drinks to one person 5. Understands they have the right to refuse service if they are not certain the person is at least 21

CONTACT FRLA’S RCS TRAINING TODAY FOR A FREE TRAINING CONSULTATION

Association to help restaurants and hotels reopen safely and instill confidence in patrons and guests. This program is offered at no charge to FRLA members and RCS Training clients. Learn more about RCS Training at RCSTraining.com.

Seal of Commitment

FRLA has just rolled out its newest program to gain consumer confidence in Florida’s hotels and restaurants during the global pandemic.

It is FRLA’s highest designation for hospitality safety and sanitation standards, and a promise that your restaurant or hotel meets safety and sanitation standards as designated by FRLA. In a post COVID-19 atmosphere, when guests see an FRLA Seal of Commitment decal on an establishment’s door, they have confidence the business is sanitary and safe and that staff are well trained.

To qualify for the FRLA Seal of Commitment, businesses must meet the following criteria:

» All managers have a current food manager certificate » All employees have a current food handler certificate » All employees complete an FRLA COVID-19 Sanitation & Safety Course » Establishments meet specific sanitation standards. Find out more at FRLA.org/sealofcommitment.

Don’t Forget!

When your establishment reopens with full staffing, contact your RCS Training regional manager to schedule training updates.

Alcohol Compliance

Food Manger Certification

Employee Food Handler Human Trafficking Awareness Anti-harassment Allergen Awareness Professional Development

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