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FRLA Webinars and Helpful Information F RLA has been working tirelessly for the industry to advocate on your behalf and provide information to you during the COVID-19 crisis.

We were very active with the passage of the CARES Act and have been working with Florida’s delegation in Washington, D.C., regarding Phase 4 of COVID legislation. We also spoke with state legislators on COVID-19 impacts to our industry and what relief will look like moving forward.

We’ve been engaged with our peers across the country to determine best next steps for the industry and are engaged with associations across the state regarding pandemic economic response and recovery.

We’ve expressed the need to suspend commercial leases and mortgages with Gov. Ron DeSantis’ office.

We are working with various government agencies to establish feeding programs supplied by the restaurant industry.

We have been working with Secretary Beshears at the Florida Department of Business and Professional Regulation on a number of topics, including the sale of alcohol and cocktails-togo, and on many time-sensitive issues related to our industry. We are so grateful for his leadership and support for our members.

FRLA has been helping to facilitate a smoother process for those seeking reemployment assistance with the Florida Department of Economic Opportunity.

We have established an excellent resource page at FRLA.org/covid-19. The page offers: » Messages from the President and CEO » Advocacy and Industry Alerts » FRLA Webinars » Operating Restrictions and Executive Orders » Sanitation, Safety and Public Health » Business, Employment and Financial » Background and Explaining Documents » News Archive

FRLA has partnered with leaders all over the country to host webinars to share information about how to navigate this crisis. We have posted previews of upcoming webinars and recorded webinars at FRLA.org/webinars. Topics have included navigating the Paycheck Protection Program (PPP), moving your business forward, a townhall meeting with Sen. Rick Scott, a series from AAHOA, NRA and AHLA, a discussion of the Bridge Loan Program, takeout and delivery ideas that work, labor and employment law challenges and obligations facing employers, restaurants to grocerants and more.

Don’t miss our updates so you can stay on top of this fluid situation. As always, should you have any issues or concerns, please contact your regional director or FRLA headquarters for more information.

Florida Public Service Commission unanimously approves FPL’s plan to lower bills for the second time this year amid COVID-19 pandemic T he Florida Public Service Commission (PSC) recently approved Florida Power & Light Company’s plan to significantly lower bills for the second time this year and fast-track savings to customers amid the ongoing coronavirus (COVID-19) pandemic. Due to lower fuel costs, most customers will see a one-time decrease of nearly 25% on their May bill.

In Florida, FPL and other electric providers traditionally refund any fuel savings to customers over many months. However, given the abrupt financial challenges facing many customers due to COVID-19, FPL will instead give customers the total annual savings in a single month’s bill. For FPL’s Budget Billing customers, the savings from this reduction will be averaged out on the customers’ actual bills for the next 12 months. Business customers will also see a significant one-time decrease in May that will vary by rate class.

The PSC approved FPL’s plan during a special agenda conference in order to expedite customer savings.

Thank you, FPL!

The 7 Rs of Resiliency Programs T he current COVID-19 crisis is already changing the economy in extraordinary and unexpected ways. But executives can help their companies take some crucial steps in weathering the storm and recovering when the clouds lift, according to Doug Reifschneider, a CMO with Chief Outsiders.

In part, he says, "The 7 Rs of Resiliency Programs” is a checklist that can help frame and direct the efforts to respond to COVID-19. It’s based on a mental framework from the U.S. Marines that is centered on three steps in coping with a crisis: improvise, adapt and overcome. Plenty of people are improvising at this point, but it’s time to look at more constructive ways to adapt and plan for a recovery. By DOUG REIFSCHNEIDER

In short, the 7 Rs of Resiliency Programs:

1. Review costs. 2. Reassign tasks. 3. Rethink offerings. 4. Reconsider sacred cows. 5. Reschedule Initiatives. 6. Reconnect. 7. Ready the relaunch.

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