Florida Restaurant & Lodging Magazine Spring 2022

Page 34

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LODGING ISSUE

It’s Time to Start Talking About Panic Buttons for the Hospitality Industry

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f the past few years have taught us anything about employee safety, it’s that we urgently need to update hospitality worker safety. One way to protect staffers is with panic buttons. Already-high employee turnover in restaurants may see a greater increase due to employee harassment and abuse. According to a survey of restaurant workers from Black Box Intelligence, one of the main reasons workers reported leaving the industry was due to emotional abuse and disrespect from customers and managers. Joblist reported that 58% of restaurant and hotel employees intend to quit their jobs by year end. But the news isn’t all bleak. Last summer one of the fastest growing employee safety device providers, Relay, shared survey results revealing that nearly

50% of hospitality workers would consider quitting their jobs for access to better, safer workplace communication technology. Want to keep your own staff happy? Upgrade their tech and help them feel safer. The hotel industry is evolving by requiring panic buttons to protect workers. Hopefully, the rest of the hospitality industry will follow suit. A new series of laws related to hotel staff safety are currently being rolled out around the nation. These panic-button mandates require hotels to provide panic buttons for worker safety. The mandate is meant to empower hospitality staffers who may find themselves in dangerous situations. With panic buttons easily accessible, an employee may use a panic button to summon help if they are in danger or if an emergency takes place in their presence.

As summer and business travel increases, restaurants, bars and hotels must commit to improving front line worker safety. Relay's panic button and indoor location tracking offer an easy and cost-effective solution that combines panic with the two-way communication that hospitality workers already use daily. Relay is establishing a benchmark for the next technological revolution that focuses on innovative, durable, and highly adaptive voice-first technology for the hospitality industry and beyond. Our vision is to empower teams of any size with technology that allows them to safely and quickly connect to the people and information they need to get their jobs done more efficiently.

Cirkwi

For on-location experiences

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ransform your lodging establishment into a truly-tourist destination to give more customer value! Very few lodging properties display what’s around their location, and this is what Cirkwi is all about. We all know that destination is the key, and on-location experiences are the reason why customers travel. As a fast-growing travel-tech company, Cirkwi offers digital touristic guides to the hospitality industry to attract, inspire, convert new customers and personalize guests’ journeys. Its marketing content tools help to promote the host's favorite places and experiences to save time for both hoteliers and their customers, as well as all practical information in the same app, all in one place. With its plug-and-play interface and low-lift integration, you will be able to create your very own free, customized and animated travel guides with content, pictures and maps, based on 3.5 million points of interest worldwide, in every language needed. You can then deploy these touristic guides in a few minutes throughout your digital ecosystem; social networks, emails, website, confirmation emails, travel documents, at the reception desk and in your guest rooms. To discover more about this offer, their 40,000 destinations in 80 countries, and create your guide, simply scan the QR code in this article.

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34

SPRING 2022

FLORIDA RESTAUR ANT & LOD GING A S SO CIATION


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Articles inside

A La Carte Coral Reefs, new FRLA Members and Supporting Make-A-Wish

3min
pages 49-51

Virtual healthcare Virtual Care With Teladoc Health

3min
page 40

Hospitality Happenings See What’s Happening Across the State

1min
page 48

Two-factor Authentication The Cyber Security Tool You Need

3min
pages 44-47

Tips for Employers How to Recruit and Retain

3min
page 41

Sunday Offer a Better Guest Experience

2min
page 37

Training Human Trafficking Awareness: Know the Facts

2min
page 36

Hospitality Retail Souvenir Sales Add Much to Your Property

3min
page 35

Technology Companies Relay and Cirkwi Offer Tools You Need Today

2min
page 34

Boutique Hotels Featuring FRLA Member Unique Boutique Properties

6min
pages 26-29

Tips for a Well-run Company Framework Can Boost Your Success

3min
page 33

Lodging Labor Crisis Past, Present and Future

5min
pages 30-31

Unique Properties Boasts Art and Luxury

2min
page 32

The Lodging Issue An Industry Thriving Once Again

2min
page 24

The FRLA Show New Show Venue Offers Fantastic Amenities

3min
page 25

Leadership Reports Letters from the CEO and Board Chairwoman

4min
pages 6-7

Adesso Claim Your Employee Retention Credit Funds Now

2min
page 22

FNGA Natural Gas Is Safe, Affordable and Reliable Energy

2min
pages 20-21

FRLA’s 2022 Legislative Review Tourist Development Tax

9min
pages 10-15

The Palm Beaches A Chat With Frank Licari

3min
pages 16-17

Fiberbuilt A Supplier’s Experience in Florida’s Hospitality Industry

2min
pages 18-19

Gas South Invested in Florida

2min
page 23

Path To Power Chris Frawley, COO of Anna Maria Oyster Bar

4min
pages 8-9
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