Florida Truck News - Spring 2019

Spring 2019

The Official Publication of Florida Trucking Association

At the Heart of Trucking ALSO INSIDE: Trucking Day at the Capitol Message from CFO Jimmy Patronis Social Media Tips for Your Company

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TABLE of CONTENTS

4 | PRIORITY: SAFETY

From FMCSA to state agencies; engineers to technicians; CEO’s to drivers; the tried and true to innovative technologies, the trucking industry maintains a laser focus on improving safety on our roads.

SPRING 2019 DEPARTMENTS President’s Message

3

FTA Legislative Update

8

Trucking Day at the Capitol

10

Message from Florida CFO Jimmy Patronis 12 Moves and News

6

28

FEATURES

10

28 26

4

Priority: Safety

Driver Training at UPS Integrad 16 Steering Away from Mental Health Problems 20

33

Can You Fail a Drug Test Due to CBD? 26

INDUSTRY INSIDER FTA Flashlight: TMC’s Best Practices in Trailer Repair

14

FHP: Working Together for a Safer Florida 19 Through the Eyes of a Champion

22

Sales tax reverse audits could put money back into your business 24

4

20

Q + A with Jeff Stamm 32

FLORIDA TRUCK NEWS

SPRING 2019 | 1

800-741-7566 sunstateintl.com 6020 Adamo Dr Tampa, FL 33619

8247 15th St. East Sarasota, FL 34243

7105 E. 6th Ave Tampa, FL 33619

41609 Hwy 27 Davenport, FL 33837

2100 Palmetto St. Ste C Clearwater, FL 33765

KENNETH S. ARMSTRONG, PH.D. PRESIDENT AND CEO, FLORIDA TRUCKING ASSOCIATION

VOLUME 76, NUMBER 1 • Q1 2019 STAFF: President and CEO, Kenneth S. Armstrong ken@FLTrucking.org

Vice President, Alix Miller alix@FLTrucking.org

Director of Operations, Brian Nerland brian@FLTrucking.org Executive Assistant, Dot Butler dot@FLTrucking.org

Graduate Assistant, Kayli Bomer kayli@FLTrucking.org

PUBLISHED BY:

350 E. College Ave.

Tallahassee, FL 32301 www.FLTrucking.org EDITORIAL

Editor: Alix Miller ADVERTISING

Sales: Brian Nerland DESIGN & LAYOUT

Art Director: Jeremy Ashmore

President’s Message In the movie City Slickers, Curly is always telling the greenhorns to find the “one thing”.

In the movie FTA City Slickers (LOL), I don’t think we can get down to one, but we can get down to two.

The “two things” are safety and making sure that government treats our industry right.

Much of this FTN issue focuses on the two things. Alix’s article on Priority: Safety is really worth your read, as are the articles on Trucking Day and the Legislative Update. Plus next month we will do our Call on Washington… meeting with Rubio, Scott, and our congressional delegation.

How many years has it been since an administration paid serious attention to our industry’s needs? FMCSA is doing that right now, with direct support from the President. Our FTA state PAC has given out over a quarter million dollars in the last four years to help get business-friendly governors and legislators.

Next month I expect for FTA to hire for the first time a Safety Director to raise our game…and to be an asset to our smaller and mid-size carriers.

This 2019 safety emphasis kicks off at The Rendezvous.

We know what our “two things” are in orderto help you be the best you can be. We’ve heard you loud and clear.

© 2019 Florida Trucking Association.

The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of FTA. For subscription information, please contact FTA at 850-222-9900.

Postmaster: Address changes to Dot Butler,

350 E. College Avenue, Tallahassee FL 32301 Disclaimer: The opinions expressed by the authors of the articles contained in Florida Truck News magazine are those of the respective authors and do not necessarily represent the opinion of Florida Trucking Association or its member companies.

Printed in Florida.

Please recycle where facilities exist.

FLORIDA TRUCK NEWS

SPRING 2019 | 3

TECHNOLOGY

Priority: Safety

4 | SPRING 2019

FLORIDA TRUCK NEWS

ON THE ROAD < COVER STORY: PRIORITY SAFETY

By Alix Miller We’re all familiar with the old adage in trucking: “Safety is our top priority.”

You hear it from nearly everyone involved in the industry. People may assume the sentiment is hollow. But for the engineers, drivers, managers, technicians and executives, it is a constant and pervasive passion for safety.

The American Transportation Research Institute (ATRI) reported that in 2010, truck crashes, despite being only a small portion of all motorist crashes, were estimated to cost the industry $242 billion dollars, in both direct costs (costs to the company’s equipment, lawsuits, insurance, etc.) and indirect costs (loss of productivity, delays and congestion on the roads).

But beyond the financial ramifications of truck crashes is a more important societal cost—reduced quality of life for those involved in a crash, drivers leaving the profession and subsequent loss of wages, injury, and unfortunately, sometimes, death.

More specifically, in 2016, 4,564 commercial vehicle-related fatalities occured, with $118 billion spent on these accidents. Of course, even one crash is too many. What steps are successful; what technologies are effective to decrease moving violations of commercial drivers?

Recruiting and Retaining the Right Drivers ATRI has done three studies on crash predictors: in 2005, 2011 and most

recently, 2018. The results have been consistent. Reckless driving violations had the biggest impact on future crash involvement—prior violations increased the probability of future crashes by 114 percent.

Age and sex of the driver also impacted future probability of crash involvement. ATRI found that drivers 65 to 69 years of age have increased crash risk, followed by drivers 80 to 84 years of age. Drivers with a previous crash are 74 percent more likely than their peers to be involved in a future crash.

Even more compelling, despite women making up a small portion of the truck driving profession, ATRI found that across all reckless driving behaviors, male drivers were always more likely than female drivers to have that specific conviction, violation or crash: “Driver gender had the most significant impact on reckless/careless/inattentive/ negligent driving convictions; men were 88 percent more likely to have a reckless/careless/inattentive/negligent driving conviction than women.

Failure to obey a traffic signal/light and speeding 1-5 miles over the speed limit convictions were also related to driver gender. Relative to women, men were 73 percent more likely to have a failure to obey a traffic signal/light conviction, and 70 percent more likely to have a 1-15 miles over the speed limit conviction. Additionally, men were 40 percent more likely than women to be convicted of any offense.”

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“

Developing a strong safety culture from the top down had a significant impact on safety records and driver retention.

The 2007 National Academies Press study, “The Role of Safety Culture in Preventing Commercial Motor Vehicle Crashes,” looked at the importance of retention in developing and maintaining safe drivers. The trucking profession is unique in that drivers spend their careers largely alone on the roads—they do not physically work close to their managers or supervisors.

A remote workforce makes it more challenging to influence behavior on a daily basis compared to a traditional workplace environment. Retaining veteran drivers means greater company values buy-in as well as peer-to-peer mentoring.

Losing drivers and recruiting new ones means essentially “starting from scratch.” The study found, “with a lack of retention among the driving population comes a lack of stability, which in turn affects a company’s culture. A safety culture, as stated repeatedly throughout the literature, does not occur instantly. Employees (e.g., drivers) must be retained over the long term.”

The 2003 ATRI research, “Commercial Motor Vehicle Driver Retention and Safety,” found success when there was the following in place: “managerial vigor, rewarding the ‘bottom line,’ attractiveness of the reward, progressive safety credits, simple rules, perceived equity, perceived attainability, short incubation period, stimulating peer pressure towards safe conduct, involving the family, employee participation in program design, prevention of accident under-reporting, rewarding

FLORIDA TRUCK NEWS

SPRING 2019 | 5

COVER STORY: PRIORITY SAFETY <

multiple levels of the organization, supplementing rewards with safety training, and maximizing net savings versus maximizing benefit-cost.”

In other words, establishing a strong safety culture empowers drivers and communicates their fundamental value to the company.

Developing a Safety Culture The same study found that developing a strong safety culture from the top down had a significant impact on safety records and driver retention. A safety culture is implemented at both the micro- and macro-level: the former can include using basic language to communicate safety messages which avoids passivity or normalizing dangerous driving behaviors, such as “crash” or “wreck” instead of “accident” and using a safety slogan. The latter macro-safety culture is an overarching value system: developing a sense of community amongst company employees and their families by involving everyone in promotions, safe driving awards, bonuses; and having drivers be directly involved in safety planning and training lessexperienced drivers; and continued training practices.

“We have seen success with in-depth risk assessments of tasks and facilities, on-the-job safety behavior observation and analysis, and consistent feedback to each employee. These practices help us develop training that best meets the needs of our complex business,” explained Chris Pape, Director of Groendyke University at Groendyke Transport. “Ultimately though, safety begins with the safety culture, which must be developed at the top and maintained by employees across the board. We’ve found the most success when our drivers understand and believe that our safety program is there to protect them, that we care about their well-being.”

The aforementioned study found that placing drivers at the center of the safety culture empowers them and encourages a sense of teamwork or family at work.

“The safety culture is said not to be tied to regulations or to be about company policy, but it is

6 | SPRING 2019

more importantly about the drivers themselves and their knowledge of the right thing to do. To this end, the safety training, orientation, and continuing safety department activities attempt to get to the ‘heart’ and to the ‘head’ of the driver. The ‘bad apples’ will essentially be purged from the driver population, because the overwhelming majority of drivers have bought-in to the culture.

It is also the experience of this carrier that, if a driver is unsafe, the safety department will hear about it from safe drivers.”

Tommy Forrest, driver at FedEx Freight, agrees with the positive effect peer pressure has on a group of drivers: “The best leaders lead by example. By being safety minded and courteous, even when I think no one is watching, I can provide a positive example. I know that, as a member of the Florida Road Team, I am held to a higher level of accountability. That’s one reason I do everything I can to project professionalism and safety. If you lose the respect of others, you lose the ability to lead them.”

Carroll Fulmer Logistics Corporation has safety incentive programs in place to reward drivers for excellent safe-driving practices and longevity and includes money and public/peer recognition. All of their Million Mile safe drivers attend orientation classes to speak to new drivers “one-on-one” before they hit the road.

FLORIDA TRUCK NEWS

Groendyke Transport uses mentoring and incentive programs to improve safety and retention: “They are a piece of the puzzle, but we believe the best safety programs revolve around relationship building, recognition, and making sure each driver understands and identifies with the goal of our safety policies – protecting our drivers and the motoring public,” said Pape.

Consistent internal safety audits ensure all departments are functioning in concert with efforts for those on the road.

Categories to include are administration; hazards control; training; industrial hygiene and health; record keeping and worker’s compensation; c o m m u n i cations and awards.

ATRI’s 2003 study on driver retention further reported that, for those companies surveyed, since safety incentive programs were initiated, the incidence of insurance claims, workers’ compensation claims, and crashes has been reduced by 65 percent, with one saving more than a half million dollars.

Simulator Training Driver situational awareness has been studied for more than 70 years in relation to experiential evidence for improved driver training. Advanced training methods should target deficiencies, according to the 2017 study, “Towards establishing effective commercial driver training standards:

COVER STORY: PRIORITY SAFETY <

analysis of industry opinions from Alberta.” The findings called for establishing mandatory training standards to be adopted by the industry in order to effect widespread change. One such training method is incorporating Virtual Reality (VR) as part of developing new skills and maintaining and improving current skills.

ATRI’s 2014 white paper, “Safety Impacts of Truck Driving Simulator Training,” found that the use of a simulator or VR could replace time spent behind the wheel, decreasing the time and cost of company equipment.

A Level 3 simulator technology uses models of actual dashboards and CMV cabins in conjunction with multiple screens which allow for multiple fields of vision. The system in interactive— the computer reacts to driver’s behavior and can adjust type of transmission and reflect dangerous road conditions.

Performance measurements did, however, show that improved driver awareness did not last over time— consistent long-term training to keep awareness sharp may be required.

Tractor and Trailer Technologies In September 2018, Heavy Duty Trucking Magazine and Ryder System hosted a webinar, “Exploring Advanced Safety Technologies: Functionality, Effectiveness, and ROI.” In it they studied Automatic Emergency Braking (AEB), Lane Departure Warning (LDW) and Video-Based Monitoring Systems.

AEB systems are designed to prevent trucks from rear-ending other vehicles by using sensors to analyze the distance and speed of vehicles around it. If there is a potential threat, the AEB system will alert the driver visually and aurally. If the driver fails to slow down or change lanes, the AEB will brake the truck to avoid a collision.

LDW is designed to prevent sideswipes and run-off crashes by alerting the driver if the truck starts to cross a lane line without the turn signal being engaged.

From three years of collected crash/ vehicle data (88,000 crashes) identified as rear-ending or side-swipe crashes, the study found trucks that were equipped with safety systems were

involved 20 percent less often with AEB and 48 percent less often with LDW. This amounts to preventing between 962-1683 injury crashes and between 26-46 fatal crashes with the use of AEB and between 3254-5098 injury crashes and between 66-103 fatal crashes with LDW. AAA Foundation for Traffic Safety performed a study in 2017 on the safety impact of sensors, lane-assist and airdisc brakes with similarly strong results: “Equipping large trucks with advanced safety technologies has the potential to prevent up to 63,000 truck-related crashes each year.”

In February, the Federal Motor Carrier Safety Administration granted an exemption to allow motor carriers to operate CMV’s with the Stoneridge MirrorEyeTMCMS installed as an alternative to the two rear-vision mirrors required by the FMCSR’s.

The MirrorEyeTMCMS consists of multiple digital cameras mounted on the exterior of the truck and has video processing software that presents a clear, high-definition image to the driver with a monitor. The system provides a greater field of view; high-definition digital cameras which provide enhanced vision quality and trailer panning, which Stoneridge believes, “could eliminate collisions associated with the CMV driver making a right-hand turn, and incidents where the CMV strikes a pedestrian or bicyclist while making right-hand turns.”

IMMI has developed a video training program to encourage the use of and teach the proper use of seat belts for medium and heavy-truck occupants.

This program, “Click, Tug & Snug,” is made available at no charge to the industry. They also have a side roll air bag protection system, RollTek. This OEM installed system protects drivers and, if so equipped, passengers in the event of a rollover, statistically the most dangerous type of crash.

“New tractors have become very vertically integrated and operate differently between makes and models,” said Brian Gigoux, Vice President of Equipment and Maintenance at Groendyke Transport.

“Each manufacturer has a proprietary drivetrain with unique operating

characteristics and nuances. Enhanced training efforts are required to ensure drivers are completely familiar and comfortable with how each tractor model is driven, particularly those with automated transmissions.”

Of course, cost of such new technologies may seem insurmountable, especially for smaller fleets. Public perception, particularly when new technologies hit the market, is that such an investment is simply not yet feasible. However, the study found the return on investment is achievable between nine to 37 months after AEB implementation on each truck and between four to 12 months for LDW. As new safety systems become standard, they will, as new technologies do, decrease in cost.

“There’s no question that truck safety technology saves lives,” said Dr. David Yang, executive director of the AAA Foundation for Traffic Safety. “This new research shows that the benefits of adding many of these technologies to trucks clearly outweigh the cost.”

Video-Based Monitoring System The development of video-based monitoring systems has been a gamechanger for the trucking industry. They can collect data to identify potentially unsafe events by recording before and after an incident. It is estimated that the system could prevent between 4,74012,371 injury crashes and between 102-267 fatal crashes annually.

Video-based monitoring systems have a significant impact on the bottomline for companies. From a litigation standpoint, recordings have the ability to provide evidence of safe driving, or fault of another driver in the instance of an accident. Drivers have historically been reticent to have them installed in their trucks; however, once drivers experience an instance in which they are absolved of blame for a crash, they see the benefits of the technology.

Video-based monitoring systems like Lytx help commercial fleets gain visibility operations with video and telematics data. Using the world’s largest database of its kind, they currently help protect and connect more than 1 million drivers worldwide.

Priority: Safety continued on page 26

FLORIDA TRUCK NEWS

SPRING 2019 | 7

By the time Florida Truck News arrives in your mailbox, the 2019 Florida Legislative Session will be halfway over. Tuesday, March 5, marked the official start to the 60day regular legislative session. The nine-week session is scheduled to adjourn Sine Die on Friday, May 3rd.

In addition to the issues identified below, the Legislature is also required under the constitution to pass a balanced budget for 2019-2020 fiscal year which begins on July 1, 2019.

Governor DeSantis has proposed a $91.2 billion “Bold Vision for a Brighter Future” budget, which proposes to fund the State Transportation Work Program at $9.92 billion, which will improve Florida’s highways, bridges, airports and seaports, as well as $667 million to support public transportation programs. The House and Senate budget committees began work on the budget during week three.

In the world of transportation, the 60 days promises to be the most active we have seen in several years.

8 | SPRING 2019

Here are some highlights: The Florida Trucking Associationled bill to allow the Department of Highway Safety and Motor Vehicles to conform federal law to state statute has been moving quickly through the Florida House. HB 725 by State Rep. Bobby Payne would make permanent changes in state law to conform to newly approved federal standards, including the required use of Electronic Logging Devices by commercial motor vehicles. Also included in HB 725 is a temporary fleet tag pilot program, which provides up to three companies in Florida to receive 50 temporary tags so new trucks can get on the road immediately; a five-year apportioned plate rather than the current plate, which needs to be replaced annually; a one-foot extension on the overhang for auto-haulers; and cracking down on the use of GPS jammers.

Senate President Bill Galvano has indicated his top priority will be for the expansion and construction of three new toll roads, with the proposed

FLORIDA TRUCK NEWS

projects eventually expected to require about $140 million a year in transportation funding. These dollars would be used for initial FDOT studies and research. Actual construction would involve considerably greater funds. The proposal, SB 7068, would extend the Suncoast Parkway from the Tampa Bay area north to the Georgia border, extend the Florida Turnpike west to connect with the Suncoast Parkway, and build a new transportation corridor from Polk County to Collier County (known as the Heartland Parkway). Governor DeSantis has already indicated early support for the new corridors.

Multiple funding streams have been identified, including tolling, public-private partnerships, State Transportation Trust Fund, Florida Turnpike Enterprise and federal funds.

State Rep. Brian Avila and Senator Manny Diaz have filed companion measures to eliminate the Miami-Dade Expressway Authority.

HB 385 has quickly advanced through

Committees. Under the proposal, the MDX would be immediately abolished with all duties and responsibilities moving to the FDOT/FTE. Freshman State Rep. Anthony Rodriguez has filed HB 1096 – which would prohibit any agency from charging a toll if the average speed of the vehicles on the road falls below 40 mph. No Senate companion has yet been filed.

Freshman State Rep. Ardian Zika has filed HB 681 to eliminate the Florida Transportation Commission.

Under the proposal, the current duties and responsibilities of the FTC would be transferred to the FDOT. No Senate companion has yet been filed.

Longtime transportation advocate Senator Jeff Brandes has filed a comprehensive proposal in SB 660.

While the bill addresses many of the “clean-up” items from the DHSMV and DOT transportation packages from 2018, the proposal also includes

specific language to the transfer of facilities (requiring legislative approval) and new language on public-private partnerships. Brandes is also running the Autonomous Vehicle Bill (SB 932), along with Rep. Jason Fischer (HB 311) which defines terms; establishes several provisions; and The Florida Turnpike Enterprise to “fund, construct and operate test facilities” to study AV technology.

Former State Rep. and newly elected Senator Ben Albritton and Freshman State Rep. Alex Andrade have filed companion bills, HB 905 and SB 1044, which would make changes at the FDOT and the requirements for road building construction. Under the proposal, a priority of the Florida Transportation Builders Association, the FDOT Secretary would be appointed directly by the Governor and be required to hold either an engineering degree or have at least 10 years of experience in transportation.

The bill also preempts to the state the

STAY DRIVEN. Rapid change. New regulations.

Increased competition.

standards for aggregate materials that can be used and sets new experience standards for companies to compete on bigger road projects.

Future Senate President Wilton Simpson has taken the lead on the distracted driving debate. SB 76 would expand the ability for law enforcement to include distracted driving as a primary offense. In past years, this effort was limited to “texting and driving”. However, Senator Simpson has expanded the proposal to include other types of distractions to include issues such as eating, drinking and grooming. State Rep. Jackie Toledo has filed the House companion, HB 107.

Interested in following any bills?

Sign up on www.FLSenate.gov and www.myfloridahouse.gov to track and receive real-time updates on legislation.

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FLORIDA TRUCK NEWS

SPRING 2019 | 9

TRUCKING DAY AT THE CAPITOL

Attendees with AG Ashley Moody

March 13 and 14 marked FTA’s Trucking Day at the Capitol. Company representatives from as far as Texas and New Jersey were in attendance to meet with key leaders who have a direct impact on the health of our industry. The group was mighty—representing more than 25,000 trucks on the road.

FTA members met with FDOT Secretary Kevin Thibault; Florida Highway Patrol (FHP) Colonel Gene Spaulding, FHP Lt. Colonel Troy Thompson, Chief Derek Barrs and Major Jeff Dixon; Secretary of Commerce and President/CEO of Enterprise Florida Jamal Sowell; State of Florida CFO Jimmy Patronis; Department of Agriculture Deputy Commissioner Alan Edwards; Representative Travis Cummings; Senate President Bill Galvano; and Attorney General Ashley Moody.

From the creation of new corridors throughout the state to tort reform, FTA members had the chance to not only share their thoughts with state leaders, but also hear some inside strategy for how the session will address some of the most pressing issues in the state.

Rounding out the event were public policy and regulatory briefings by Ken Armstrong, Alix Miller and Chris Dudley, and as a special treat for attendees, Thursday morning’s breakfast featured Matt Farrar, co-founder of Strategic Digital Services, who provided his expertise on 10 | SPRING 2019

Ken Armstrong, CFO Jimmy Patronis and Alix Miller

Ken Armstrong and Enterprise Florida CEO Jamal Sowell

Navigating the Political Landscape in the Digital Age. The FTA Legislative Reception, held at the beautiful Raymond C. Sittig Hall in the Florida League of Cities building, brought together transportation partners, state leaders and members of the Florida Road Team, who were in town for a Leon and Franklin County Share the Road blitz. Replete with refreshments and Cajun/Creole cuisine catered by Harry’s, leaders from the Florida Department of Economic Opportunity were able to better understand members’ needs for more drivers and diesel technicians. Executives from Floridians for Better Transportation; Florida Ports Council; Florida Transportation Builders Association; and

FLORIDA TRUCK NEWS

Florida Chamber were able to connect and continue to build strong partnerships with one another as we all work to improve transportation options in the state.

Many thanks to our generous sponsors, Pennington Law, for sponsoring the Legislat Reception, and Harrell’s for sponsoring breakfast. If you didn’t send a company representative for Trucking Day this year, you really missed out!

TDATC attendees in front of the State Capitol

Members of the Florida Road Team

Alix Miller with Florida Ports Councilâ&#x20AC;&#x2122;s Casey Grigsby and Jessie Werner

FLORIDA TRUCK NEWS

SPRING 2019 | 11

TRUCKING INDUSTRY HELPS BOOST FLORIDA’S ECONOMY businesses. These companies are served by a wide range of supporting companies both large and small. Trucks transported 79 percent of total manufactured tonnage in the state in 2012 or 345,664 tons per day, and approximately 85 percent of Florida communities depend exclusively on trucks to move their goods. Trucking connects new and diverse products to Floridians across our state, increasing accessibility, further growing our business community, and our economy.

By CFO Jimmy Patronis

My family has built businesses in Florida going back generations. I understand first-hand how different industries intersect to support Florida’s economy.

As a society, it can be easily forgotten that it’s not just one industry that sustains our economy. Rather, several industries weave together to support it. The trucking industry is one piece that is critical to our business community, emergency response efforts, and ultimately, every Florida consumer. It keeps our country and economy moving.

The industries that depend on trucking, whether food, healthcare, transportation, waste removal, retail, manufacturing, or banking and finance industry, can operate at a higher capacity because of truck drivers. So, it’s incredibly important that a vibrant trucking industry continues in our state.

Being a former restaurant owner, I’ve witnessed just how important Florida’s trucking industry is to the operation of our businesses community. You are the fuel that helps propel Florida businesses forward.

Florida is one of the most competitive states for business growth in our nation.

CEOs nationwide rank Florida number two for the best state for business. Since 2010, businesses have created more than 1.6 million jobs in Florida. This growth is supported by the hard work and excellence of our trucking industry.

Just look at the data. In 2017, there were 37,230 trucking companies located in Florida, most of them small, locally owned

12 | SPRING 2019

FLORIDA TRUCK NEWS

The trucking industry acts as a go-between for production and consumption, ultimately increasing profitability and value in all sectors.

The industry itself helps creates value.

When the trucking industry increases in revenue and employment, it can be a good indicator of consumer demand.

Not only does the trucking industry benefit different businesses and consumers in their day-to-day operations, but it also plays a significant and lifesaving role during times of emergencies. When natural disasters hit, it is the trucking industry that helps connect lifesaving supplies and fuel to those who need it, keeping our state, and residents, resilient.

Individual truck drivers’ sacrifices do not go unnoticed. You are all such a vital component to our economy. We all thank you for the extended amount of time you spend away from your family and friends to continue driving Florida’s economy.

Trucks keep Florida moving.

TAG A FRIEND No, not a #. Tagging only works by using @. If you start typing the name of an account, platforms will start autopopulating—Facebook will even find the account and delete the @ for you.

SOCIAL MEDIA TIPS FOR YOUR COMPANY

You’ll show up on others’ feeds by linking your post to another account. Which means more views and more friends.

Example: We’re here with @MyFDOT, @FloridaTrucking and @FLHSMV for a Share The Road blitz @LeonSchools.

TIMING IS EVERYTHING Who do you want to see your post? There’s a lot of information online about the best time to post on each platform. But that’s assuming a 9-5 office audience. If you want to reach drivers, make sure you post when they’re off-duty. (And you can schedule your posts so you aren’t waking up at 4am!)

INFORM AND EDUCATE

TELL A STORY Be creative. Feature an employee and post an Instagram or Facebook story, following their day. Instead of a staged photo to celebrate a drivers’ 1 million miles, post a pic of them coaching their local little league team. You’re humanizing your brand, improving the image of trucking, and maybe even recruiting for your company. Don’t forget to @!

Make sure you include content-rich posts. Find informative articles that pertain to the industry and interest your audience. Educate visitors about all of the positive developments and news in trucking.

Avoid negative content!

FOLLOW THE 5:3:2 RULE You know the Golden Rule? This is the social media version. Keep your social media fresh and engaging to your audience. Remember, it isn’t all about you. For every ten posts: 5 should be content from other sources 3 should be your own content/creation 2 should be personal and fun to humanize your brand FLORIDA TRUCK NEWS

SPRING 2019 | 13

FTA FLASHLIGHT

FTA FLASHLIGHT: TMC Best Practices for Trailer Repair

Damage from neglect or improperly repaired trailer

By Phares Acuff, Florida Utility Trailers

Jim and Jack Park in a recent tire supplement article in Heavy Duty Trucking magazine defining tire management practices had this to say, “Get them right, and you can turn a healthy profit. Get them wrong, and your truck is not going anywhere. Get them really wrong and you could find yourself a defendant in court”. This statement is especially true when considering our trailer repair practices.

Modern trailer design is based on a monocoque engineered structural system in which loads are supported through a trailer’s body components; external skin, side posts, top and bottom rails, roof bows and roof skin and floor system.

All of these components in unison carry both tensile and compressive forces of the load, and damage to any of these areas of the trailer can result in catastrophic failures.

This trailer failed while loaded and in transit due to one of two factors, damage left unaddressed or damage improperly repaired. This failure at speed and in tight traffic conditions could result in serious injury or death. If this trailer had failed during the loading or unloading process, it could have resulted in injury or death to the forklift operator.

One common example of trailer failure due to improper repair procedure is seen with incorrect fasteners applied to side skin and post repairs. Side panel repairs 14 | SPRING 2019

Bottom rail failure due to improper riveting

Wrong fasteners being used on a trailer

involving full side panels must be done using OEM standards using pressed or “bucked” hardened aluminum rivets. We often observe multiple side

FLORIDA TRUCK NEWS

panels replaced using pop rivets or soft aluminum rivets which will result in total failure similar to that observed above.

If total failure is avoided, the operator of

FTA FLASHLIGHT

that the entire bottom rail had been replaced using soft aluminum buck rivets, (for ease and speed of work) to fasten the side posts and side sheets to the bottom rail for the entire length of the trailer. With the repetitive stress of flexing during the loading and unloading process, the side sheets had cut through the soft rivets that attached the side sheets to the bottom rail resulting in total failure.

Sidewall separation pop rivets

improperly repaired equipment will face re-work repairs and downtime resulting in additional cost. This operator had five panels repaired starting at the rear door post going forward utilizing pop rivet fasteners and as evidenced in this picture experienced total failure of repair.

A fleet in South Florida a few years ago had a similar failure on a refrigerated trailer with five panels replaced with pop rivets from the curbside front corner proceeding toward the landing gear. While running 55 mph on I-95 experienced a total failure due to pop rivet fasteners. Top and bottom rails on both curbside and roadside fractured, the refrigeration unit and front wall separated from the trailer body in heavy traffic. A serious accident was avoided only due to the driver’s awareness and skill.

This fleet’s asset, which was valued at the time at $27,000 was a total loss with only scrap/salvage value due to poor choices in repair procedures.

Properly repaired, this asset would have

delivered a few more years of useful service with an approximate re-sale value of $9,000 to $10,000. Consider the high cost of fast, cheap repairs as you make your decisions regarding how much to spend.

Another area of repairs where decisions are made to cut repair cost is on bottom rail damage. Fleets often encounter damage from “yellow posts” or other hazards, and bottom rails are in need of repair or replacement. Often these repairs are accomplished utilizing components not acceptable due to cost and ease of repair. When inferior components or procedures are utilized to cut cost, we expose ourselves to rework and potential liability exposure.

When called out to review a total bottom rail failure on a late model dry van while a forklift operator was in the process of loading the trailer, it was observed that the roadside bottom rail had failed with multiple fractures. The floor of the trailer collapsed with the forklift and operator inside the trailer.

During the inspection it was discovered

When trying to determine the approach to bottom rail repairs, one should evaluate the expected remaining useful life in our fleets as well as the effect of the repair on resale value.

Bottom rail splices done properly in some areas of the trailer will result in years of useful service with minimal reduction in value. See pictures below for examples of well and poorly done bottom rail repairs to understand the difference in appearance and their effect on company image and retained value of the asset. Bottom rail splice repairs can result in a value reduction at the time of sale or trade of the trailer amounting to $500 to $2,000 based on the quality and appearance of the repair.

Another area of repairs for trailers that is often overlooked is roof repairs. This is especially true on refrigerated trailers.

Any repairs on the roof of refrigerated trailers must be performed with care, and all seams must be properly sealed and inspected on a regular basis. The roof repair seam caulk will over time dry out and crack; this will allow water to penetrate the insulation in the ceiling of the trailer. The result is lowered efficiency and eventual collapse of the interior ceiling due to the additional weight of the water.

All trailer repairs must be approached with these goals in mind. First, with safety as the first consideration, we must protect our employees and all who could possibly be harmed by our failure to properly repair our assets.

Second, the investment in properly done repairs is important to the value of our equipment and overall economic health of our companies.

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SPRING 2019 | 15

TEACH ME. SHOW ME. LET ME:

Driver training

at ups integrad Photos courtesy of UPS

By Alix Miller When I put out the request for safety initiatives from our member companies, I was almost immediately contacted by Dan McMackin, Public Relations Manager for UPS in Atlanta.

Instead of simply answering my questions, why don’t I come visit their driver training facilities in Lake Mary?

So, I packed my bags and headed down south for a day at UPS Integrad, one of the 11 national and two international Driver Delivery Training programs.

Spending the day with instructors and students at the facility, Dan insisted, would be far more informative.

A multitude of powerhouse trucking companies exist in this country—and as consumers we are all familiar with those brown trucks that arrive at our businesses with a delivery, or our home with packages and a Milkbone for the family dog. As a company that was founded with Model T’s in the 1920’s, how does UPS continue to improve upon driver training and safety?

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In 1928, UPS driver Ray McCue received a gold and platinum watch for five years of safe driving. Today, 10,461 UPS drivers are a part of their “Circle of Honor” for 25+ years of safe driving. The company spends $200 million a year on safety alone, and one billion dollars on training their roughly 500,000 employees. UPS is a company that is founded on the premise of valuing the human cost of drivers and the motoring public at large.

Driver training, like their trucks, is a finely tuned machine based on experiential learning. Instead of lectures, UPS opts for hands-on learning, which has proven more effective for the millennial workforce entering the profession. The company, with a $1.8 million grant from the Department of Labor, hired multiple transportation research giants at schools such as MIT, Virginia Tech and Institute for the Future to find the most effective training methods, and built a high-tech, next-generation

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training facility which has resulted in a downward trend of safety and service incidents company-wide.

As I made my way towards UPS Integrad, I realized I no longer needed my GPS—I just followed the four trucks driven by instructors, with students in the “jump seat,” down the street and into the parking lot.

Integrad Lake Mary opened in 2017, a 12,000 square foot building with 25,000 square feet of space outside. I was joining the current class of Driver Service Providers (DSP) for their first day of training. They of course, would spend hours more training that Monday and go through Friday before returning back to their home UPS to continue their education. Students who are selected for Integrad are provided travel, room and board to attend the school.

I was connected with Chrissy Teresi, Site Manager for the Lake Mary facility. Her infectious energy and passion for her students; the training

“

“

For Ourselves.

For the Public.

For DOT. For UPS.

methodology; and safety were immediately evident. She gave me an extensive briefing before starting my tour. To say the facility was pristine would be an understatement: as I was led through the building, from the classrooms to the storage closet, nothing was out of place (the Sharpies were even color-coordinated). The organization of the building reflects the emphasis on positive habits and discipline—required for safe driving and package loading/ unloading practices.

“UPS trains drivers through handson learning: ‘Teach me. Show me.

Let me,’’’ said Teresi. This includes learning about protecting their own bodies—studying the amount of pressure applied to drivers’ knees when carrying packages with and without handrails. And that habit is quickly established for students.

While we were walking down a hallway, Teresi saw students go up a set of stairs without using the handrail. She cajoled them, making them shyly smile. And then walk back up the stairs properly. “We want our students to have long and happy careers at UPS. That starts with protecting their bodies, for themselves and the families they support.”

Two instructors demonstrated the training process of walking; carrying packages correctly; navigating slippery terrain; and the importance of proper footwear. Strapped into a harness with worn-soled slippers on his feet, the instructor was catapulted forward and back, side-to side, as he struggled to walk forward, the bungee cord preventing him from faceplanting on the ground. The exercise is highly effective for students, the

instructors told me. Plus, there’s the added benefit of team bonding quickly amongst the students, and with a lot of laughter.

I was able to observe and then practice my driving and ability to spot and call out hazards with a virtual reality program. The use of virtual reality technology allows students to drive without leaving the building.

The intent of the simulations is to help students identify potential hazards by visualizing other vehicles, pedestrians, traffic signs and signals, the basis of what a driver needs to drive defensively.

Next stop: the tiny town of Clarkville.

Armed with a DIAD—Delivery Information Acquisition Device— which records delivery information, proper package selection and UPS history, I started my delivery training in

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SPRING 2019 | 17

“

“

The key to our safe driving training is space and visibility. We teach there is no unavoidable accident for our drivers.

the miniature town outside. Students are able to practice deliveries in this controlled environment to put virtual practice into action. We made about six deliveries on our route that day, ranging from households, dropboxes, warehouse loading docks, businesses and one with a possible dog behind the door. And with every delivery, the instructor recited exactly the same steps, in the same order. There was nothing too minute to not call out as being performed, and I quickly found myself anticipating the next step I would need to take. (Okay I did keep stepping off the sidewalk and on to the lawns). All processes, done by rote, are quickly engrained into the muscle memory of drivers to ensure safety and strong customer service.

My final training for the day was joining the DSP class for a lesson on pre-trip inspection. Teresi led this class with focus and passion.

The students on their first day, she explained, also need a little bit of humor—they are still a little overwhelmed by the experience and reticent to ask questions without being prompted. She asked the group the same questions repeatedly throughout the class, and it was clear their confidence was building.

“Why is safety training so important?” she asks the group before going through her inspection routine.

“For ourselves. For the public.

For DOT. For UPS.” “And which one on that list is last?”

“UPS.” “Because valuing yourself and your safety is the most important thing.

More important than UPS.” McMackin believes that the company has the strongest training program in the country for drivers: “The key to our safe driving training is space and visibility. We teach there is no unavoidable accident for our drivers.”

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FLORIDA TRUCK NEWS

Working together for a safer Florida

By Chief Derek D. Barrs, Florida Highway Patrol, Office of Commercial Vehicle Enforcement The Florida Highway Patrol / Office of Commercial Vehicle Enforcement continues to value the true partnership that it has with the Florida Trucking Association (FTA). I have said many times that I believe we have one of the strongest partnerships with an association like this than anyone in the country.

Over the past several months we have collaboratively worked together on many events and initiatives.

So, why do we continue to partner together? It is a very simple question to answer, but as with anything else it has multiple parts. The most important

reason why we partner together is to help make our roadways safer and save lives.

How do we accomplish this and make a difference? We did this in many different ways such as educating students on sharing the road safely with commercial motor vehicles, preparing and viewing legislative impacts, planning the Truck Driving Championship and Florida Inspectors Championship, educating Florida’s teachers, going around together on our Talking Trucking Tour, selecting Road Team members, reviewing nominations for driver and trooper of the year, conducting voluntary inspections, and many other ways. As I mentioned previously, this partnership is about saving lives as our professional drivers and carriers move freight across our state. We want each one of them to arrive at their destination safely every time.

There is a question raised to me often about commercial motor vehicle crashes within our state:

Where are the highest commercial motor vehicle crashes occurring on Florida’s roadways? We at the Florida Highway Patrol continuously are reviewing our crash data in an effort to better deploy our resources and communicate our findings to our partners to help reduce crashes. The top ten (10) high crash county locations for commercial motor vehicle crashes are Miami- Dade, Broward, Hillsborough, Orange, Palm Beach, Duval, Polk, Lee, Pinellas, and Volusia. Education, enforcement, and partnership are essential in our effort to reduce the number of crashes we have in these areas.

With a partner like FTA, we can see a reduction in crashes and more saved lives if we continue to work together.

With that said, we must continue to find new and innovative ways to work together as a team.

Partnerships. Working together for a Safer Florida!

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SPRING 2019 | 19

Steering Away from Mental Health Problems

By Dr. Jeff Nalin

According to a study done to encourage the examination of the effect of lack of sleep in this industry, truckers were observed as obtaining an average of only around 4-5 hours of sleep, per day.

This lack of sleep was supplemented with short naps, usually lasting less than a half hour. Surprisingly, these short naps do not appear to help the issue, as napping has actually been shown to increase daytime sleepiness.

Over half of reporting drivers in the trucking study experienced periods of drowsiness while on the road.

The benefits of independence and the ability to get out and see the world have long made truck driving a tempting occupation. The young are often lured by the prospect of making good money, and the older are often tempted by the autonomy of being one’s own boss.

The freedom of being on the road is a common enticement for all.

While these are some of the benefits of truck driving, what is not as often considered before beginning this occupation are the drawbacks. Long hours, unpredictable road conditions, and loneliness are just a few of the factors that can make driving less than glamorous.

Truckers have long held a reputation of being tough go-getters, but they are not immune to the effects of such negative factors on their mental well being. Studies have indicated that truck drivers suffer from more mental health issues than the average population. Some of the more common

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psychological sabotages that are listed include sleep deprivation; social isolation; and job-related stress.

Sleep Deprivation A lack of sleep not only can result in accidents, it can also take a toll on mental health. Truckers have been known to drive for 80 hours a week, or more, which leaves little time for sleep.

Not devoting enough time to good, solid sleep can result in poor judgment, burnout and depression.

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In addition to the risk of sleepiness contributing to accidents, a study of medical interns – who work similar hours as truckers in their professions – revealed a correlation between lack of sleep, depression, and burnout.

More than 40% of interns reported that their sleep had suffered under such extreme working conditions, and more than 20% reported an increase in depressive symptoms. The tendency toward reporting burnout increased by over 50% during the year-long

course of study. Lack of quality sleep is risky business.

Social Isolation Alabama may have said it best, with the lyrics, “Daddy drives an 18-wheeler, and they sure miss him when he’s gone.” Truckers spend a lot of time away from friends and family, which can contribute to relationship difficulties.

A parent’s lack of quality time with the children can not only negatively impact the experience of the children, it can also result in stress and feelings of guilt for the absent parent. Marriages can suffer, as well. The stress of being apart from a mate can compound the normal stresses of a relationship, and stress has been linked to a lack of relationship quality and instances of divorce.

And, unless one has a driving partner, being on the road means hours and hours of nothing but a radio for company. A lack of immediate social support when facing stressful situations has been shown to increase the negative effects of such events, which means that the isolated truck driver is at greater risk for mental health issues. These types of issues may play a large part in why truckers are in danger of engaging in risky behaviors, such as drug abuse and unsafe sexual practices.

Job-Related Stress In a study of trucking and traffic accidents, it was found that workplace stress was a prevalent concern for drivers. Among the list of factors for this stress were the poor conditions of roads and vehicles, substandard organization of the industry, and absence of community support for the occupation.

Not only are road conditions stressful to navigate, but poor infrastructure results in more money being spent on truck repairs. Up to 60% of surveyed truck drivers blame bad road conditions for a loss in time and money, and the abysmal state of the roads is cited as a factor in decreasing participation in the occupation.

Furthermore, while once considered a stable occupation with great pay, the financial appeal of driving

has consistently been diminishing.

Deregulation of the industry has resulted in a myriad of trucking companies being on the market, which drives down wages and increases load expectations.

Wages for the average truck driver have decreased over the past few decades, with some drivers making up to 50% less than in previous years.

applications. While you won’t be able to give your spouse or child a hug from such a distance, it can help foster relationships to see their faces while interacting. Parenting, in particular, can receive a boost from video conferencing. Kids enjoy being able to show off their school projects and artwork through this medium.

To add to these stresses, the trucking industry is considering changing with the times, and replacing trucks with drones and drivers with automated vehicles. The perceived social value of long-haul truckers is fighting against the trend of reducing traffic and emissions.

Social perception plays a relevant part in maintaining self esteem, and a lack of self esteem has been directly related to tendency toward depression.

• Consider Obtaining a Driving Partner: While not applicable in every driving position, having a teammate to talk with during the long-haul can mediate some of the stressful effects of being away from home. When including a human companion isn’t an option, some truckers find that a dog or cat can serve as a driving pal. Guides to pet ownership on the road can provide you with the information necessary to make this option a success.

Protecting from Mental Health Problems With all of these factors in play, the need for mental health interventions in the truck driving community is apparent. While many studies exist on the lack of sleep and poor physical health associated with long-haul trucking, there is currently a lack of published information on what specific steps truckers can take to protect their psychological health. With this in mind, here are some practical methods to combat the stresses of the road: • Make Sleep a Priority: Keep in mind that short naps are not a good substitute for getting a full night (or day) of sound sleep. Whatever your sleep schedule or sleeping accommodations consist of, strive to obtain at least seven consecutive hours of shut-eye. Failing to obtain quality sleep has been linked to a multitude of mental health problems, including depression, burnout, and anxiety.

• Maintain Relationships through Technology: With the wide availability of cellphones, one no longer needs to go on a search for payphone change. Not only are cellphones great for having voice conversations, many of them also support video conferencing software

• Know Your Rights: When it comes to navigating the trucking industry and the various employer practices, it helps to be aware of your employee rights. When we are not armed with information, we are at risk of being taken advantage of. Several internet resources to this end are available, addressing concerns such as overtime, work-life balance, and working conditions for truck drivers.

Take some time to take stock of any issues that are currently making your profession a stressful undertaking, and do a search for information relevant to your situation.

• Utilize a Therapist: Here, again, cellphones can come to the rescue.

Distance-based counseling services are becoming an increasingly available resource, and allow a client to meet with the therapist, regardless of location. Use the internet to search for a reputable therapist who specializes in teleconferencing and is familiar with your particular mental health needs.

Dr. Jeff Nalin, Psy.D. is a Licensed Clinical Psychologist and the Founder of Paradigm Malibu, a treatment center for teens and their families struggling with psychological, emotional, behavioral, and addiction issues.

FLORIDA TRUCK NEWS

SPRING 2019 | 21

Through the Eyes of a Champion Charles “Chuck” Lobsiger is considered a leader amongst his professional driving peers. A veteran of Walmart Transportation, Chuck has served on the Florida Road Team, ATA’s American Road Team, and in 2018 was honored by FTA as Driver of the Year. What makes a driver so successful and beloved in the industry?

John Chemello, Regional Safety Manager of Quality Distribution, and Alix Miller spent some time talking with Chuck to learn more.

John: How has Driver of the Year changed you?

Chuck: I don’t think it has changed me, but it is the pinnacle of my career. It is one of the greatest things I have ever

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accomplished. I love seeing my face on that billboard going down I-75! When it first went up, I would get stopped by other drivers and they would ask, “Is that your face on that board?” And I would tell them, “Yes!” It really is a great sense of pride that comes with it John: When did you first get involved with FTA? Chuck: In 2011, when I made the Road Team. John Lex, who was originally on the Florida Road team got me started volunteering in 2009 with the Share the Road program in Orlando. It made me feel accomplished and like I was making an impact. If only one student comes up to me afterwards and says

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thank you, then it was a total success.

John: Who is your favorite audience to address in Share the Road?

Chuck: The young drivers in high school because what we can teach them will hopefully have an impact on their life and the way they drive. I enjoy talking to elementary schoolers as well.

John: Who is someone famous you have met since joining FTA? Chuck: I had a one-on-one with Senator Rick Scott through FTA. I felt that Scott really listened to us, and he even told stories about his own father being a truck driver and him riding along with him when he was younger. Scott told

a story about riding in a backwardsfacing seat in the truck. He said that nowadays people wouldn’t let you do that because they would worry you would get hit, but back then he didn’t have to worry about it because “his dad drove so fast.”

John: I appreciate you answering our questions. I can feel the passion coming through your words.

Chuck: I am honored that I get to share my story, and hopefully what happened to me can make a difference in someone else’s life. I was hit by a drunk driver and almost died. I am lucky to be alive. I use my story to discuss how important it is to make the right decisions while on the road. The person that hit me that morning made the wrong decision, and today’s most pressing issue is distracted driving. I tell everyone that they have the right to make that decision to not drive distracted.

John: Distracted driving has become a huge problem on the roads today.

Chuck: Distractions and aggressive drivers; everybody is in a hurry. We are not afraid to let another driver know when they are driving unsafely.

I will go give tips on how they can be safer. We often share our practices and stories with younger drivers at safety meetings.

Alix: What is it about the job that you like the most?

Chuck: I like the freedom, I am the captain of that ship. Since day one they have told us that you decide if that truck moves or if that truck stops.

“I am on a paid sightseeing mission.” I get to drive around and see parts of the country that someone sitting behind a desk may never see.

Alix: What is the most challenging thing about driving?

Chuck: Congestion due to traffic in major cities. Florida is growing at a rapid pace and we have a lot of major construction that we have to deal with on a daily basis that makes it stressful.

But you have to learn how to handle that stress. I always give people the

same advice: when you get out of the truck, leave it there, leave the things that stress you out behind. Leave them in the truck when you go home and see your families.

John: I preach that too. And the flipside, that whatever is going on in your personal life you can’t bring to work with you.

Chuck: Whatever is going on in your personal life can’t be brought into the truck either just like you can’t bring that stressful day home with you. They just don’t mix.

John: Your family can’t relate to what you go through all day.

John: There have been a lot of new technologies added to trucks since you started driving professionally. Is there a specific tool that was more difficult to adjust using?

“ I am honored that I get to share my story, and hopefully what happened to me can make a difference in someone else’s life ”

Chuck: Onboard cameras were definitely an adjustment. You will hear many pros and cons from drivers about the onboard cameras. At first, we all thought negatively about them, but when you look at the whole picture, you understand how the collision avoidance systems really do nothing but make us safer. The things the technology encouraged us to do carried over and made me a better personal driver; it made me more aware of what’s happening in front of me. I always tell people,e as long as you aren’t doing anything you aren’t supposed to, then that camera doesn’t matter—it’s irrelevant.

John: Have collision mitigation systems altered your driving habits?

Chuck: The collision avoidance system will look in front of you, and if you are behind someone who is turning into a parking lot, the system will brake you if you get too close, even if you know the vehicle will be out of your way. I carried that over into my personal life, and now I make sure to keep that distance between cars that are turning in front of me.

John: I don’t care who you are, even you, you ask yourself what you can change and improve on.

Chuck: When I first got that system it was frustrating. But I realized I changed some of my driving behaviors for the better, and now the system never brakes itself. It’s a matter of changing an old habit and that carried over into my personal life.

John: What is something you want companies to know about Driver of the Year?

Chuck: How much it can mean to a driver. The sense of pride it gives you goes a long way. It feels good knowing that your company thinks highly enough of you to nominate you.

John: What would you want other drivers to know about Driver of the Month or Driver of the Year?

Chuck: Drivers should not be afraid to be nominated. Some people are worried about getting on stage or getting in front of people to speak, but they don’t know if they like it or not if they have never done it. “There is just nothing that equals it.” Once they go to the events and are surrounded by other professional drivers, they come back thinking it was an awesome experience and wanting to go back and do it again next year. Winning is one of the greatest things that has happened to me in my driving career.

John: What would you like to tell the incoming 2019 Driver of the Year?

Chuck: Continue doing what you have been doing to get you here and always look for room for improvement.

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SPRING 2019 | 23

Good Habits and Routines: Chuck Lobsiger I am a professional driver for Walmart Transportation. I have been driving for 35 years and in that have accumulated 3.5 million safe miles. I have been with Walmart for 24 and a half years where 2.3 million of those miles were driven. Everyone has a story or a strong reason for success in their life. I am going to share mine with you.

Since a very young age I have always been fascinated by big trucks and would tell my parents someday I will drive one.

On December 22, 1979, at 6:45 in the evening I was on my motorcycle en route to a company Christmas party when I was hit head-on by a drunk driver resulting in serious injuries that kept me from walking for two and a half years. It also kept me from following my dream of being a professional driver. I was only 20 years old at the time and, after several surgeries and four 4 years of rehab, I recovered and started my career in driving in 1983. After going through what I did, I knew I never wanted to go through anything like that again, and I set a goal of being the safest driver both professionally and personally that I could be. I believe it is important to set goals in your life and strive to achieve them. I have maintained a very good safety record for years, but I knew I needed to do more to help others be safe drivers on our highways.

In 2011 I was given the opportunity to become part of the FTA Road Team. This gave me not only the opportunity to share my accomplishments in my professional life, but more importantly, to teach others safe driving habits that could save their life.

I felt I had reached the pinnacle of my career, until I was nominated for and chosen as an America’s Road Team Captain in 2017— doing the same thing as the Florida Road

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FLORIDA TRUCK NEWS

Team, all over the United States. In June of 2018, I was awarded Driver of the Year for the state of Florida; which was truly the pinnacle of my career.

Always take pride in your achievements – no matter how big or small—and keep striving to be the best at whatever you do in life. Don’t let others tell you that you can’t do something or achieve something because of age, gender, race or any other reason.

One of the things I practice while driving is treating every vehicle around me like they were my family, because even though they are not, they are someone’s family. My goal each day is to complete my day safely and to return home to my family, and I want everyone that travels around me to do the same.

Education is an important factor in being successful at anything you do. Even after 35 years of safe driving, I continue to learn more things and incorporate them into my daily driving routines. When driving, know your limits, know when you need to stop, and take away distractions that can pull your attention away from what you are doing.

I am very fortunate to be able to share my knowledge in safety with thousands of people every year, and I can only hope that they take what they have learned and incorporate it into their lives and daily driving routines and share with others what they have learned. Everyone has a story or reason for the success in their lives, and I encourage you to share it with others and be proud of every accomplishment you achieve, big or small.

DOWN THE ROAD FOR FTA April 1-30: Prevent Child Abuse: Pinwheels for Prevention Truck Tour April 1: SMC Safety Award Applications Due April 5: Fauss Scholarship Applications Due April 17: Vehicle Inspection (Seffner Weigh Station, Eastbound) April 17-18: The Rendezvous, Resort at Little Harbor- Ruskin May 10: TDC Registration Due May 20: TDC Final Registration Due June 5: Herman Fauss Scholarship Golf Tournament June 6-8: Florida Truck Driving Championships, Daytona Beach June 25-28: Florida Teacher Tour #1, Tallahassee July 16-19: Florida Teacher Tour #2, South Florida July 28-31: Florida Teacher Tour #3 (tentative) August 14-17: National Truck Driving Championships, Columbus, OH September 8-14: National Truck Driver Appreciation Week September 15-19: National TMC Fall Meeting, National SuperTech, Atlanta FLORIDA TRUCKRoast, NEWS Orlando SPRING 2019 | October 16-17: Fall Round-Up and Celebrity

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COVER STORY: PRIORITY SAFETY <

Priority: Safety continued Lytx helps fleets improve driver safety and increase productivity with video telematics solutions and helps fleets use data and video to reduce risk and get their drivers home safely every day.

“In 2017, Ryder announced their partnership with Lytx and the implementation of the company’s flagship product DriveCam into more than 5,000 Ryder vehicles, which support both our Dedicated Transportation Solutions and Supply Chain Solutions business segments,” said Ryder Senior Director of Global Safety Bob Prim. “The DriveCam program addresses safety by combining data and video analytics with real-time driver feedback and coaching, resulting in reductions in injuries and collisions. This video event technology, coupled with driver coaching, has proven to be the most effective method we have for reducing the risk we encounter on the roadways.

Managers can review specific driving videos with the driver involved and discuss techniques to reduce the risk going forward.”

SmartDrive® video-based safety program and transportation intelligence suite helps commercial trucking fleets identify and eliminate the riskiest driving behaviors that lead to collisions while also lowering fuel and operational costs: “It helps you exonerate your driver, when not at fault, with our event video recordings and keeps them on the road.”

Omnitracs says “critical events reporting can improve driver training and mitigate liability risks associated with accidents and other critical events, such as hard braking, hard stops, loss of stability control and improper following distances.”

Netradyne has entered the market with what it calls Driver-i, a system that uses artificial intelligence to “analyze the data coming in through its patentpending four-camera system to provide near-real-time information on what drivers are doing wrong – and what they’re doing right.”

Ray Lloyd has found the on-board recording devices very effective for the Carroll Fulmer drivers: “I am able to know right away when an

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event happens. This gives me the opportunity to provide correction and feedback instantaneously so I can change the behavior immediately.

Then I can monitor behavior so I know it has changed.”

Florida Road Team member Tommy Forrest believes new technologies are effective tools to keeping truck drivers and surrounding motorists safe: “The forward collision warning systems coupled with event-triggered dash camera recording through telematics has brought a new level of accountability to drivers. It’s easy to become complacent, and though a seasoned driver has been driving a certain way for years, it doesn’t mean he has no room for improvements or hasn’t developed bad habits.”

Driver retention, training, developing a safety culture, providing incentives, new technologies. Safety on the roads is still ultimately in the hands of drivers. But regardless of when and where autonomous vehicles take the industry, the priority will always be safety.

WELCOME NEW MEMBERS

Winter Haven

Lively Technical Center

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Sales tax reverse audits could put money back into your business

By Brandon T. Knight, CPA CliftonLarsonAllen, LLP If your trucking company is looking for ways to increase cash flow, you will want to take advantage of state sales tax exemptions and refund opportunities. Tax payments can add up to sizeable expenses, and curbing what you owe can keep more cash in your business. For trucking operations, there is a great opportunity that can cut into your state tax bills.

Reverse sales tax audit State taxing authorities often audit trucking companies for underpayment of sales and use taxes. If you’ve ever been hit with a retroactive tax bill, you know that it can take a toll on your cash flow.

But turnabout is fair play: a reverse sales tax audit (reverse audit) does the exact opposite. A reverse audit helps your company identify sales tax overpayments so you can claim back what you erroneously paid to

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the government. It’s quite possible that the state (or several states) owes you a refund.

Why some trucking companies pay too much sales tax Because trucking companies ply their trade across state borders, they grapple with a variety of different state tax regulations. All 50 of our states have different laws, with different degrees of complexity.

Most states impose sales tax on the sale of tangible personal property and certain services. In general, sales tax must be paid by the buyer but collected and remitted to the state by the seller. Whenever the seller lacks a taxable presence (nexus) the buyer’s state, and cannot be required to collect the tax, the buyer must self-assess the tax and report it directly to the state as “use tax”. In either case, most buyers don’t have the time and resources to review every invoice and check it for tax accuracy, so overpayments

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of sales tax that they are charged slip through the cracks.

Many states provide truckingrelated sales tax exemptions for interstate motor carriers. In Florida, for instance, there is a partial sales tax exemption on the purchase of trucks, trailers, and parts attached to trucks for licensed common carriers whose motor vehicles incur mileage outside the state’s borders.

But, all too often, these types of exemptions are not claimed upfront by the trucking company because the company is unaware of the exemption. Vendors are required to collect the sales tax on a taxable transaction unless the purchaser claims the exemption with the appropriate exemption certificate.

Thus an overpayment occurs if the purchaser does not take advantage of the exemption. Overlooked exemptions can really add up, and leaving them on the table means costly overpayments.

How a reverse audit helps you get your money back Tax laws are complicated. Your best course of action is to engage a qualified firm with reverse sales tax audit experience to help you make sense of the law and root out overpayments. In Florida, a reverse sales tax audit is completed in three phases: identifying and estimating potential refunds, validating and submitting overpayment claims, and remedying the overpayment causes.

• Phase one — Feasibility study The first phase is a feasibility study to identify and estimate the potential sales and use tax refund opportunities. It takes about a day to review your fixed asset listing, chart of accounts, and accounts payable activity and invoices for all time periods within the statute of limitations. In Florida, this time period consists of the three years following the date that the tax was paid. From this review, the sales tax professional performing the reverse sales tax audit can estimate your potential refund.

• Phase two — Validation If an overpayment is identified in the feasibility phase, the primary focus of the validation phase is to compile the documentation required to prepare and submit the refund claim for the state’s review. This often involves meeting with the company personnel most familiar with the items purchased, such as plant supervisors or buyers, to help provide descriptions for the items being claimed. Summary explanations may also be required if the reason for the exemption would not be obvious to the state’s claim reviewer. In the final step of phase two, the entire refund claim package is presented to the company for review and approval before being submitted

to the state.

• Phase three — Implementation Once the refund claim has been submitted to the state, the state representative may have questions and request copies of invoices. Phase three includes responding to the state’s requests and working to ensure the refund is issued to and received by your company. Phase three will also include training for company personnel and ensuring that a process is in place to capture the exemptions that resulted in the retroactive refunds.

Conduct a reverse audit any time Any time is a good time to do a reverse audit. And, because sales and use tax refund claims are common, filing a refund claim does not automatically trigger a state audit. It should be noted that a reverse sales tax audit can be performed in any state that imposes sales and use tax, following a process similar to the one described above for Florida. In our experience, we’ve seen that these reverse audits help small and large carriers alike.

For example, we’ve recently worked with a 20-truck operation that received a $50,000 refund, and a 300-truck operation that received a $150,000 refund. This is money that goes into their pocket that they did not know was owed to them.

It’s important that your company follows sales tax collection processes properly and routinely, but when you consider the variety and complexity of state tax laws, along with the time limitations of your staff, it’s understandable that a reverse audit may be necessary to help you get your processes under control — and claim what is due back to you in overpayment.

CliftonLarsonAllen, LLP is a member of FTA

FLORIDA TRUCK NEWS

SPRING 2019 | 29

Can You Fail a Drug Test

Due to CBD? 30 | SPRING 2019

FLORIDA TRUCK NEWS

By John Chemello, Quality Distribution CBD oil is an emerging, evergrowing popular supplement that purports to have multiple medical uses. None of these have been proven by scientific study, such as double blind randomized clinical trials. CBD oil is an extract of marijuana. As such, there is the possibility that during the manufacturing process, some THC might be present in the supplement as a manufacturing process impurity. Research has found where it could be up to one percent THC. It’s possible to test positive for marijuana on a drug test due to that one percent. For those claiming the use of CBD oil as the reason for a positive test, your employees should know that it’s not possible to distinguish a marijuana user from one who uses CBD oil. Therefore it’s not a valid medical explanation, and the Medical Review Officer (MRO) will have to report the test as “positive”. Marijuana is a Schedule I controlled substance under the Federal Controlled Substances Act. It’s illegal even in states where the drug has been decriminalized for recreational or medical use. If your employees are in a random testing program, that they should avoid this supplement at all costs.

49 CFR § 40.151 (f ) You must not accept an assertion of consumption or other use of a hemp or other nonprescription marijuana-related product as a basis for verifying a marijuana test negative. You also must not accept such an explanation related to consumption of coca teas as a basis for verifying a cocaine test result as negative. Consuming or using such a product is not a legitimate medical explanation.

The first is just the regulation prohibiting the MRO from accepting hemp or non-prescription marijuana related product as a basis

for verifying the test as negative; again emphasizing that “medical marijuana” cannot be considered a prescription, as it’s a Schedule I drug.

There are also some of the Hemp Oil products listed as CBD Oil. Marijuana is a type of Hemp plant (which has been genetically manipulated over time to increase the amount of THC in the plant. Both Hemp (1%), plants (and oils) contain some THC. If the manufacturer does not remove all the THC in the oil it may cause a positive test. At low doses it’s likely it will not cause a positive test, but there is no guarantee. If it does show up in the urine specimen it will be

and the MRO must not accept it as an explanation.

Due to the inconsistencies associated with the manufacturing of CBD products, it’s impossible for the consumer to know what they are getting their hands on. Since none of the CBD products sold over the counter has been approved by the U.S Food and Drug Administration (FDA), it’s relatively easy for pseudo cannabis companies to skimp on testing and other important quality controls.

In some cases, these products are not CBD at all.

Over the summer, the Centers for Disease Control and Prevention reported that phony CBD merchandise was responsible for poisoning more than 50 people in Utah. A laboratory test showed they were not CBD, but rather “synthetic marijuana”, often referred to as Spice and K2. Other reports from around the country surfaced later showing this was not an isolated incident.

“at low doses it’s likely it will not cause a positive test, but there is no guarantee.” indistinguishable from marijuana use and is not a valid medical/ prescription treatment and will be reported as a positive test. If an employee insists on using CBD oil, it may be safer to use one derived from Hemp, but the safest option is to avoid all CBD products.

There are no prescriptions for CBD Oil, it’s not a prescription medication.

It’s a supplement and its medical usefulness has not been proven.

Federal DOT has made it very clear that hemp products, marijuana and their derivatives are not a medical explanation for the presence of THC,

It’s not common for CBD users to turn out a positive drug test for THC. Yet, sometimes when patients are consuming upwards of 1,000 milligrams per day, it can trigger a false positive. The average CBD user typically only consumes between 120 to 160 milligrams daily. Still, 10 percent of those people who use CBD can test positive for THC. It also depends on not just the product, but the rate which some people metabolize CBD can differ.

Again, as noted by Medical Review Officers, the safest option is to avoid all CBD products.

Quality Distribution is a member of FTA.

FLORIDA TRUCK NEWS

SPRING 2019 | 31

MOVES AND NEWS

Update on people and places in the FTA membership

In March, Uber Freight announced its launch in Europe. The European truckload market is a $400 billion marketplace and is the third-largest in the world after China and the United States. Their launch starts in the Netherlands wherein the coming weeks local carriers and drivers will be able to book and move their first loads with Uber Freight. From there, they plan to expand freight access to other parts of Europe in the near future. Their expansion into Europe is an important first step toward bringing their vision of a more efficient, transparent freight marketplace to the international stage.

Werner Enterprises professional driver Tim Dean is the winner of the 2019 International Driver Excellence Award (IDEA). Since joining Werner in 1988, Dean has served as a 20092010 American Trucking Associations America’s Road Team captain, a Werner Road Team captain since 2005 and accomplished the rare safety milestone of driving four million accident-free miles.

“It is an honor to recognize Tim’s out-standing leadership, commitment to safety and continuous efforts

32 | SPRING 2019

FLORIDA TRUCK NEWS

Services, Inc. The “Grimes” names were dropped completely and are now Total Distribution, Inc. As part of this acquisition, the company is now part of a network of over 40 locations in seven states.

As a company, Total Distribution was nominated for the 2019 Best Places to Work in Jacksonville. Additionally, six individuals were recognized as Peoples Services Employees of the Month and honorable mentions this winter.

The honorees were Max Remon, David Kalu, John Courcherne, Yajaira Rodriguez, Fred Pugh and Mitch Patterson.

Tim Dean

to improve the transportation industry,” said President and CEO Derek Leathers. “Tim has demonstrated an exemplary commitment to public safety throughout an exceptional career as a professional driver.”

In 2018, the Grimes Companies (Grimes Logistics, Grimes Warehousing, Grimes Trucking, Grimes Supply Chain Services), No Bull Trucking and Metrix Staffing were acquired by Peoples

Total Distribution was a recipient of the 2018 Supply & Demand Chain Executive Green Supply Chain Award.

The Green Supply Chain Award recognizes companies making green or sustainability a core part of their supply chain strategy and are working to achieve measurable sustainability goals within their own operations and supply chains. The awards also recognize providers of supply chain solutions and services assisting their customers in achieving measurable sustainability goals.

Sun State International at the Florida State Fair

Total Distribution recipient of the Green Supply Chain Award

Sun State International hosted an event at the Florida State Fairgrounds in March for customers, showcasing their HX and CV Trucks as well as other International products.

Taylor & Associates recently joined the Blockchain in Transport Alliance (BiTA), an organization dedicated to developing best practices and standards for blockchain in the transportation industry. As BiTA develops blockchain standards, Taylor & Associates will be part of the formative team bringing its unique legal perspective.

Service Trucking named Mike and Tanya Lopez as Driver Team of the Year.

The team of Michael and Linda Dew recently received the two million mile safe driving award. Service Trucking has taken delivery of five brand new refer trailers, increasing their trailer fleet to one hundred and fourteen.

Groendyke Transport

Cummins Filtration has been awarded Heavy Duty Trucking’s “Top 20 Products for 2019” award for FleetguardFIT, the industry’s first complete real-time filtration monitoring system. This award recognizes FleetguardFIT for its innovation, potential to address significant industry issues and its ability to help a fleet’s bottom line.

In addition, FleetguardFIT was also recognized by Diesel Progress as a “Notable Product for 2018” for its unique ability to instantly monitor air, fuel and lube filters, as well as oil condition.

XPO Logistics celebrated Jerry Dowling in February for his two million miles of safe driving.

Pilot Flying J announced in March the launch of its new virtual maintenance

system, Fleet Center, as part of the company’s Truck Care service platform.

Available in April, Pilot Flying J’s Fleet Center allows Truck Care technicians to focus on providing the best and fastest service to get drivers back on the road. The portal provides fleets 24/7, real-time visibility and flexibility to manage their equipment – reducing downtime, increasing speed of service and improving account management for fleets and professional drivers.

“On January 1, Groendyke Transport acquired the trucking company assets of McKenzie Tank Lines, adding 12 terminals to their company. They now operate 42 terminals nationwide. The acquisition expanded their reach into four new states, including Florida. They now have terminals in Jacksonville, Panama City, Pensacola, Tallahassee, Tampa and St. Marks.

FLORIDA TRUCK NEWS

SPRING 2019 | 33

MOVES AND NEWS Senior Vice President Joe Morrissey moved into his role as the head of the Southeast Region. Joe has more than 40 years of leadership experience, including 20 years in the tank truck industry.

TransForce has had some acquisitions (The CDL Schools, American Driver Network, etc.) and formed the TransForce Group. The TransForce Group serves the transportation and logistics industry with its three service lines, Education and Training Solutions, Recruiting and Employment Solutions, and Compliance and Safety Solutions.

Bestpass celebrated significant milestones in 2018, including surpassing 500,000 active trans-ponders deployed on U.S. toll roads, launching Bestpass Rebilling to enable customers to seamlessly reassign toll transactions, announcing a pay-by-plate service for trailer rental and leasing companies, and hiring 22 new employees. “Our year-over-year growth, especially over the past year, underscores the value of Bestpass toll management for our customers, as well as our ability to continually improve our service and engage new markets,” said John Andrews, president and CEO of Bestpass.

Exxact Transport awarded four drivers in January for achieving over one million accident free miles in January: James Petersen, Clifford King, George Long and Dennis Heyward. After spending over 20 years with Watkins affiliated trucking companies (WML, Land Span, Watkins Refrigerated, & Sunco), Jay Whealton accepted the position of Safety Director at Exxact Transport in June of 2018.

UPS was named to Forbes and JUST Capital’s annual “JUST 100” list for the third consecutive year and was recognized as the industry leader in the transportation sector. The list, now in its third year, ranks the largest publicly-traded corporations in the United States on corporate citizenship.

This includes issues like leadership and ethics, worker well-being, job creation, local community support, customer

34 | SPRING 2019

Mark Stilley

Billy Bond

Tim Kirkman

Landstar truck giveaway

treatment, environmental impact, and more.

UPS celebrated multiple drivers recently: Mark “Too Tall” Stilley was honored for 45 years of service and 33 years safe driving; Tim “Shortfuse” Kirkman celebrated 40 years of service; and Billy “Gambler” Bond was inducted into the Circle of Honor for 25 years safe driving.

UPS Freight’s Jason Hunter assisted American Logistics Aid Network with moving nine pallets of humanitarian aid for Friends of Disabled Adults and Children from Stone Mountain, GA to Jacksonville.

Landstar System was named one of the 2019 Best Fleets to Drive For by Truckload Carriers Association (TCA) and CarriersEdge. “When it comes to working with drivers, our Top 20 Best Fleets to Drive For are North America’s

FLORIDA TRUCK NEWS

best-of-the best in the for-hire trucking segment,” said CarriersEdge Chief Executive Officer Jane Jazrawy. “This recognition program is now in its 11th year, and each year we’ve seen fleets up their game – making a positive difference in the lives of drivers with innovative programs.”

Landstar also celebrated Business Capacity Owner (BCO) Rosemberg Villarreal of Grand Prairie, Texas, who won a 2019 Peterbilt 579 UltraLoft, the first of two trucks Landstar will give away to its owner-operators in 2019.

“I received the call that I was a finalist for the giveaway on my birthday a few weeks ago,” said Villarreal. “My birthday wish, to win this truck, came true. I cannot thank Landstar enough for this gift.

In January, Carroll Fulmer Logistics Corporation driver Peter Lester was presented with an award to honor

MOVES AND NEWS

Honoring Merle Gene Baugh

Members of the Carroll Fulmer team with Peter Lester

his dedication to his profession. On December 8, 2018, Lester arrived at the Coke plant in Jacksonville for his early morning delivery. As he was backing in, Peter noticed smoke coming from a KT Trucking tractor trailer directly in front of him. He immediately called 911 to report the fire while moving up next to the tractor, blowing his horn repeatedly to get the occupants’ attention. Peter deftly maneuvered his truck out of the way for the fire truck to gain access.

Driver Bradley Camp was asleep inside the truck, and due to Lester’s quick thinking, Camp was able to escape his truck before injury or possible death. During the ceremony Camp showed up and had the opportunity to thank Peter personally. Also in attendance was for the award ceremony were Ken Armstrong and Florida Highway Patrol.

In March, Publix Super Markets driver Gary Hash and Florida Highway Patrol

Suddath Top Booking Agent

Trooper Michael Wilder spent the day driving together as part of FTA and FHP’s partnership program, Troopers and Truck Drivers.

Oakley Transport will be giving away a 2020 GMC Sierra grand prize as part of a safety awards program. The program, which started January 2019, focuses on endorsing safety on the road and helping each driver reach their full potential behind the wheel.

Suddath won the 2018 Top Booking Agent for UniGroup, the $1.7 billion parent company for United Van Lines, Mayflower Transit, UniGroup Logistics and UniGroup Worldwide Moving. Suddath is one of roughly 500 moving companies that make up the global UniGroup network.

Suddath also won the prestigious 2018 President’s Club Award for revenue achievement and Top Military Booking

Agent, while earning the distinction for Best Safety Record and leading all agents in loss prevention. Suddath took second place for Top Hauler and Sales Achievement.

The truck industry lost one of its friends and leaders in March. Merle Gene Baugh, 91, of Eustis, passed away on March 17, 2019. Gene was the former owner of Service Trucking and Southern Freightways of Eustis and Ball Transport of Orlando.

He was a member of the First United Methodist Church of Eustis and a Veteran, having served in the United States Army during the Korean War. He was a Life Member of Eustis Lodge 1578 B.P.O.E., he was on the Board of Directors of United Southern Bank and a longtime member of the Florida Trucking Association.

FLORIDA TRUCK NEWS

SPRING 2019 | 35

Getting to Know You: Q + A with Jeff Stamm

Jeff Stamm is the Director of Safety at Rowland Transportation. He also serves as the education chair for the Safety Management Council and instructor for Florida’s NATMI courses.

What made you decide to go into the trucking industry?

have a newer pickup truck and an old C3 Corvette Stingray.

Necessity and opportunity. I owned a waterbed business in Kansas City that was getting crushed by a large chain that had come to town. I had developed relationships with several people at Yellow Freight and one of them offered me an opportunity to get into trucking at their corporate offices in Overland Park, Kansas. Further, I grew up with my mom in trucking. She worked in the offices of Western Gillette, Roadway & Churchill for well over 40 years.

What is the most challenging thing about your business?

What do you usually do on a day off?

I always have projects around the house, play some golf, go to concerts and other events. During football season I watch the Chiefs.

Motorcycle, pickup truck or sports car?

I’ve had all three at various times.

Today, there is no motorcycle...but I do

36 | SPRING 2019

Maintaining an environment and a culture where all our employees feel appreciated, motivated and vital to the success of the company AND making certain your employees know you care. If you can accomplish those things, all the rest is “small stuff.”

Favorite place to go in Florida?

Cedar Key. Eat at Tony’s Seafood and crash at the Cedar Key B&B. I married my wife Amy there, and we go back from time to time.

What’s the worst piece of advice you’ve ever received?

To NOT buy shares of Amazon after share price hit $100 I wanted to buy some...broker said it was a bad idea so

FLORIDA TRUCK NEWS

I didn’t. Share price today is around $1,600 and has been as high as $2,000.

He hasn’t been my broker for some time now.

What did you want to be when you grew up?

Never really wanted to grow up.

Still don’t want to.

Favorite dessert?

German Pastry Cream Puffs - Old Stamm family recipe.

Favorite fast food restaurant?

In Florida, it’s a dead heat between Whataburger and Pollo Tropical. ALLTIME FAVORITE is In-a-Tub Tacos in Kansas City!

Editor’s note: Whataburger is the correct answer.

Knowledge is Power Not All Trucking Companies Are Alike Trucking is all we do. When you choose Great West to insure your trucking business, you are getting over 60 years of experience in the trucking industry.

800.228.8602

gwccnet.com

Our agents work with you. Not every insurance agent can represent Great West. With a keen focus on the trucking industry, our agents are knowledgeable, dependable, and responsive. They understand your needs and work with you to match the right coverage and level of service for your trucking operation.

Do one thing, and do it right. Our agents can guide you through the process and customize a plan to provide you the broadest protection possible. You can also feel confident knowing that our agents’ service begins, not ends, with the issuance of your policy.

GREAT WEST CASUALTY COMPANY – No matter where the road takes you, you will discover that at Great West, The Difference is Service®.

TOGETHER, WE KEEP FLORIDA MOVING FORWARD.

The trucking industry isn’t just about full loads, tight schedules and delivering on time. It’s about people working together and delivering on their promises. For more than 25 years, organizations across the nation have counted on Nextran to deliver transportation solutions for their fleets. With 16 full-service dealerships, top-notch service and every part you’ll ever need, you can count on us to keep you moving forward.

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