Manufacturers can mitigate labour risks

Construction has proven to be – and still very much is – a great form of employment for millions of people around the world. However a shortage of trained and experienced labour is putting pressure on the sprinkler industry, writes Graeme Leonard, Director of Sales – Fire Protection, Victaulic, and he believes manufacturers have a role to play through offering training and introducing better products that are less labour-intensive to install.

Construction is the bedrock upon which most economies are built. Take into account growing populations, continually developing industries and technologies, and increased demands on what the built environment can provide, it’s not hard to see why there is a constant stream of work for those in the building industry.

However, in the last couple of years, a worrying trend has started to creep into the industry. Spread across most of Europe, a shortage of experienced and trained labour has become evident. What appears to be a myriad of factors all coming together, like an ageing population of skilled workers and not enough young people interested in a construction job, we regularly hear from the industry and see on some of our own projects, that contractors are suffering from a scarcity of skilled labourers.

Especially in the fire protection sector, where the systems being created, assembled and installed protect not only a vast array of products but the lives of human beings as well, finding solutions to remedy a lack of skilled labour is evidently incredibly important. There are certainly a number of ways of doing this: increasing the accessibility to training or setting a minimum standard backed by accreditation both spring to mind as potential avenues to take. But another way to look at the challenge is to approach it from the view of the products the industry is asking workers to use, and the role the manufacturer can play in training.

Additional challenges

The main challenge faced by the industry for tendering jobs has always been predicting the actual time spent onsite and the cost involved with it. With the availability of an experienced team being scarce and having potentially to put a less skilled crew on the job, even more pressure is put on budgeting for this. Is a less experienced crew going to be able to deliver the project on time, or should additional crew members be factored in? Is the crew going to deliver a reliable system or will there be a risk of having a recall to make corrections due to lack of installation experience? These are just some of the questions that surface due to the scarcity of experienced labour and keep contractors awake.

It’s important to also factor in the impact COVID-19 has had on efficiency on the job site. Making sure building areas are COVID secure has become a necessity for HSE Managers across the board but has, in turn, limited the volume of personnel permitted on a job site at one given time. This has undoubtedly led to a slowdown in efficiency, and when coupled with a generally less experienced workforce, can lead to projects leaking into multiple days after the proposed completion date.

It’s easy to understand that challenging times, combined with a shortage of experienced labour, definitely doesn’t play in favour of the contractor and leaves him behind with increased uncertainty about labour costs and having to take additional risks that might impact his bottom line.

Letting products mitigate the risk

Identifying a growing trend, in particular one which is on the whole negative like the loss of experience in the industry, is easy to do, but it’s much harder to remedy. We believe that specific product design by the manufacturer can play a big role in providing a cure. Listening to their clients to pinpoint the issues they have onsite and helping to overcome these with new innovations, adapted to the needs of the market, is just a start. Producing products that are designed to speed up the installation while making it easier and more reliable is certainly one thing that can help to mitigate the risk of having less skilled labour and provide the contractor more certainty about the time spent onsite.

A key innovation we have developed to help overcome installation challenges and avoid potential incorrect installations is our patented Installation-Ready™ technology, meaning that these products come to the site ready to be installed and don’t require disassembly prior to installation. The products spread right across our full range, from couplings and fittings to even some of our sprinklers.

The idea behind Installation-ReadyTM products is really quite easy to follow: how can we make the installation process more efficient while reducing risk of incorrect installation? The design of our installation-ready products allows an installer to join pipes by simply pushing the couplings or fittings onto the grooved end of a pipe, fitting, valve or accessory, connecting it to, for instance, a second grooved-end pipe and then tightening the nuts using standard hand tools or an impact wrench. Also added confidence and reliability are built into these products – when the bolt pads touch metal-to-metal, a proper, leak free installation is guaranteed without having to meet a specific torque requirement. While still requiring precision and attention to detail, like tightening the nuts evenly by alternating sides and making sure the bolt pads touch, the process removes the need for more skill-intensive techniques and helps to speed up the installation process.

We’re now looking to further simplify the tightening process by developing a product with only one bolt: the Style 109 FireLockTM Installation-ReadyTM Rigid Coupling.

With the Style 109 coupling, installers will enjoy the benefit of a one-bolt design that brings increased efficiencies, safety and value to their fire protection system. This coupling also allows for visual inspection of a single bolt pad connection, adding confidence in a leak-free installation, and can be easily handled and installed overhead, while the one-bolt design eliminates the risk of faulty installation due to not tightening the bolts evenly.

Incorrect sprinkler installation also entails big risks for contractors because it always involves having to revisit the site and renting scissor lifts again, thus adding additional costs to the project. We try to address this as well with our Installation-Ready sprinklers. This grooved sprinkler with coupling already attached is designed so it can be installed with more speed and certainty of a proper installation than a threaded sprinkler, while also avoiding the risk of repetitive strain of installers. This in turn helps contractors to better control their labour and optimise the number of workers on the ground.

Setting a benchmark

Ultimately, we’re trying to provide an ideal scenario for contractors: products which reduce time on the job site and save them money by mitigating the problems posed by the shortage of skilled labour. And while we’re very happy for our products to be a solution, I still believe there is more support the industry can provide contractors in the form of training standards, and here Victaulic is happy to play its part too alongside other industry stakeholders.

Undoubtedly, real value can be derived from manufacturers taking on a mandatory role in training. The manufacturers are the specialists in their own products and have the ability to disseminate product-relevant knowledge to workers on site. That is why we are driving the industry towards training programmes, this both on the job site as well as in one of our training facilities. During these programmes, we cover a broad range of topics like how to groove pipe, measuring the groove depth, how to install and service our alarm valves and how to properly install couplings, sprinklers and valves etc.

If we’re talking about ideal scenarios for contractors, I believe the industry should strive to have at least one member of an installation team hold training certification from the manufacturer for the products they’re handling. That way the contractor can rest assured knowing that a specialist with the relevant skills and knowledge is always available on site to help and support other members of the installation team and to assist whenever required.

Making a more attractive industry

Bidding for a project will always entail some level of insecurity and there is definitely much to say about the shortage of experienced labour in the industry and the ramifications this has on projects and contractors. As a manufacturer looking to support our clients and the industry, we help to mitigate risk and to build up a force of knowledgeable people in the field. We are keeping our finger on the market pulse to deliver high quality products that increase efficiency and reduce the chance of incorrect installation while making sure that their users receive the necessary training about them.

But unfortunately, there is not one solution fix-all for the shortage of experienced labour in our industry. A long term solution will need to be put in place to make the industry more attractive to new people that are willing to invest their time and to allow them to build up the necessary skills and knowledge to deliver outstanding, high quality projects.