GM SPEAKS

TERRANCE MOTHA

SELF BELIEF, DETERMINATION AND NEVER SAY NO ATTITUDE

B y R a j e s h G h a d g e I m a g e s b y S a r o v a r P o r t i c o

Coming from a family of a service background that involved lots of transfers, Terrance was born and brought up in south India and he had to spend most of younger days in the residential school that helped him to build a highly disciplined and strong personality to survive any type of environment, especially the most challenging hospitality industry.

Hello Terrance Tell us something about your early days and your background Being in a family that involved with a lot of transfers, I was born and brought up in the South of India spent most of my younger days in a residential school till higher secondary which played a major role in my discipline and able well to survive in this robust industry. Hotel Management I would say was a luck by chance that happened only during my Higher Secondary as I was very active in Sports and represented Tamil Nadu playing Hockey, represented my School upto district level in triple jump and part of various other sports activities within school. How did you choose hospitality as a line, was it intentional or happened by chance? I would stay it was by chance as there were few from the family who were already wellestablished hoteliers from where I drew inspiration at a later stage of my schooling. Sports was always my first love. Not many Goans sit on the highest position in the hospitality industry of Goa, How is this experience for you and what are the challenges you face while on this position? Many do hold good positions that makes Goa proud in this Industry worldwide, and my strong take would be self-belief and determination with a never say NO attitude. I feel we Goans

are best suited for this industry due to our openness to various social cultures we experience a day in and day out. What do you think is your greatest strength and your biggest weakness? My greatest strength would be the determination to achieve with a positive approach and my weakness would be at maintaining my cool during pressure situations. As a team leader, how do you cope with bad business days and keep your team motivated? Lead from the front. Leading by example has always been my mantra for keeping the team motivated. Dealing with a positive approach on any bad business day is the best way forward. What are the key USPs of Sarovar Portico Canacona as a hotel and how have you nurtured If you are looking for a private peaceful and picture perfect holiday that’ s the USP of what Sobit Sarovar Portico would offer. We provide the best quality accommodation i the whole of Palolem which ensures safety, hygiene and quality service that we can strongly advocate for. Our staff are empowered to coordinate with us which gives our guest the best of services. How do you think Goa ’ s tourism business is different from other parts of the country?

Challenging with the number of quality hotels spread across this small state and by this competition each one desires to deliver better than the other and in this competitive challenge we all deliver better quality service that I feel the other states are far behind us. Which other hotels apart from Sarovar Portico do you personally appreciate? The Leela Goa stays very close to my heart as it was a part of my grooming to be a better hotelier. How much do you think social media and influencers help in spreading the word for businesses these days? Social media & influencers plays a very important role as I personally find this to be a very strong way of communication to the masses, positive or negative. Where do you see yourself 5 years from now? AS a entrepreneur having my own league of management services as I would also like to play an active role as an educator where I would have a chance to educate the younger generation to a better and positive look at the industry

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