Hospitality, Coffee, and More Served Fresh Daily from Big Shoulders
Big Shoulders Coffee was born out of a love for learning about people, food and culture. Tim Coonan began roasting coffee as a hobby out of his garage – where all good ideas begin, so it’s said. He would roast small batches at a time, bag them up, hop on his bike and deliver that coffee to his neighbors. His extensive culinary background helped him hone in on the fine details and flavor profiles of different coffee origins and he was inspired.
Tim and his wife, Patricia, who also comes from years of restaurant and hospitality experience, agreed that they wanted to do something special with this hobby. Together, they founded Big Shoulders Coffee in 2012 and opened their first café in the West Town neighborhood of Chicago. This location had plenty of appeal – from all the natural light to the plants on nearly every shelf and even the big roaster in the See Big Shoulders on page 44
Tim and Patricia Coonan, founders, Big Shoulder Coffee
Your Complete Bubble Tea & Dessert Hub –
Celsius Shapes Its Own Path
Bubble Tea Essentials: “Premium Beverage Mixes, Fruit Purees, Exquisite Toppings, and All the Necessary Equipment & Supplies!”
• Dessert Options:
“Delight in Our Exclusive Mochi Waffle Pastries – A Sweet Addition to Your Menu!”
ESTABLISHED REPUTATION:
PROFESSIONAL SERVICES
• Expert Training: “Learn from the Best – Elevate Your Bubble Tea Skills!”
• Custom Branding: “Make Your Mark
– Personalized Products for Unique Branding!”
• Local Delivery: “Efficient, Weekly Delivery
– Bringing Quality to Your Doorstep!”
• “Proudly Serving Since 2003 – A Legacy of Quality and Innovation in the Bubble Tea Industry!”
Celsius has learned from consumers its success is due partly to the energy brand’s fruit-forward “refreshing” positioning , which differs from the energy category as a whole, said Kyle Watson, chief marketing officer. The brand’s initial focus on the fitness community has also given the brand an edge over the competition, added Watson. – Source: Adweek
Meats by Linz Celebrates New HQ and Production Facility
Meats by Linz, one of the most renowned meat purveyors in the country, celebrated the grand opening of its state-ofthe-art headquarters and production facility with a ribbon cutting followed by a tour of the $52 million, 120,000-squarefoot building.
Distinguished guests and speakers included Mayor Thomas M. McDermott Jr. from the city of Hammond, Owner and Chief Executive Officer of Meats by Linz and Linz Heritage Angus Frederick Linz, and advisor to second-generation companies 219 Development and Bauer Construction, Rob Ferrino, who managed the development of the project for Meats by Linz. The ceremony highlighted the opportunity for Meats by Linz to better serve its national and international customer markets and support the community’s future growth by transitioning over 300 jobs to Hammond, Indiana. Guests participated in a guided facility tour showcasing 80,000 square feet of operational space, a 4,000 square foot dry-aging room, a luxury office area, and top of the line test kitchen. A lively luncheon followed catered by Rosebud Steakhouse, a proud partner of Meats by Linz.
Rockford Hard Rock Opens
The long-awaited over $300 million Hard Rock Casino Rockford is now open! The new 175,000-square-foot casino is located just off the I-90 State Street exit in Rockford, Illinois
The sprawling entertainment complex includes nearly 1,300 slot machines, 50 live table games including poker, a sportsbook, and a 1,600 seat Hard Rock Live entertainment venue that is already drawing world-class talent. From casual dining to upscale options, guests can enjoy seven unique eateries.
The Rock Shop offers a variety of custom Hard Rock branded merchandise, and dozens of authentic music memorabilia items decorate and fill the display cases throughout the casino, each with a classic story of its unique place in entertainment history.
“ Remember, today is the tomorrow you worried about yesterday.” – Dale Carnegie
DINING WITH
October 2024
BEATNIK ON THE RIVER
180 N Upper Wacker Drive, CHICAGO, IL 312-526-3345
This restaurant features Mediterranean, African and Mexican cuisine with fresh ingredients, exotic flavors and maximalist atmospheres. I ordered from the All Day menu and my server suggested the Short Rib Tagine, which was Angus beef, apricot and chickpea stew and pomegranate – topped with sesame. The flavors blended well together and the short rib was tender enough to be cut with a fork. It was a nice day, so I sat outside on the front patio, which gave me a beautiful view of the city as I ate. They take reservations for large parties and host private events as well.
CHOCOLATE SHOPPE ICE CREAM • 5337 W. Devon Ave. CHICAGO, IL 773-763-9778 . This is a very busy shop, and while I was waiting in line, an employee came around with glasses of water and some samples. They were passing out frosted chocolate brownies, and at the counter, they were offering samples of ice cream. They offer all kinds of ice cream creations, including cones, sundaes, banana splits, and malts, with plenty of toppings available. I ordered a couple of scoops of their ice cream: butter pecan and black cherry. It was so creamy. I was looking in the case and eyeing the Superman and Cotton Candy flavors, which I will try next time. They have tables where you can sit and enjoy your treat inside, and comfy chairs outside.
The Steady Evolution of Chicago Grocery Stores
Historically, Chicago’s grocery stores evolved from small dry goods stores and public markets to chain stores and supermarkets , with innovations like self-service and refrigeration transforming the industry. Today, local independent operators like Sunset Foods and County Fair Foods are still thriving alongside international stores including Joong Boo Market, H Mart and Patel Brothers – the latter of which recently celebrated its 50th anniversary in the city – and continue to play a crucial role, especially in underserved areas facing food deserts.
– Source: WTTW-TV Chicago
CRAB KING CAJUN BOIL & SUSHI • 3443 N. Broadway Ave. CHICAGO, IL 773-999-9886 . The staff gives you gloves, a bib, and wipes at the beginning of your meal because it can be messy. I started with a Passion Fruit Margarita. My friends ordered a bunch of appetizers: the King Lobster Roll with tempura lobster, the soft shell crabs, and the tuna poke bowl, followed by an order of garlic butter noodles with shrimp on top. For our main meal, we had a seafood boil with lobster, scallops, clams, and crab legs. You also have a choice of multiple sauces and can pick your spice level. We chose the lemon garlic butter, but for those who like heat, try the maniac sauce. That seafood boil was amazing and came with corn and potatoes.
JOEY’S RED HOTS • 9135 W. 135th St. ORLAND HILLS, IL 708-789-9090 . Their sign caught my attention as I was driving by, so I decided to go through the drive-thru. This fast food restaurant offers all the favorites: burgers, beef hot dogs, gyros, plus nachos, tacos, pasta, pizza, and much more. I ordered a Vienna Beef double dog with the works, which came with crinkle-cut fries, a corn dog, some mac and cheese bites, and breaded mushrooms. It didn’t take long for them to prepare my order – the food was fresh and served hot. They have numerous locations, so look them up to see if there’s one in your neighborhood.
NORTHFIELD RESTAURANT • 391 Central Ave. NORTHFIELD, IL 847-446-3908 . This is an old-school diner offering fast and friendly service. It’s a cute place with comfortable seating and counter service. The menu is huge, whether you are looking for breakfast or lunch; I opted for breakfast. I ordered three eggs with turkey sausage and pancakes. It was so good and plentiful – the pancakes were so big, about the size of the plate they were served on. The staff was always quick to refill my coffee cup. These are the kinds of places that are a treasure. The dining room was buzzing with happy customers and chatter. They are open Monday through Sunday from 6:30 a.m. until 3 p.m.
PAULINA’S MEXICAN RESTAURANT • 816 Belvidere Rd. WAUKEGAN, IL 847-263-4899 . This is a small family owned Mexican restaurant in the heart of Waukegan on 120. Everything is made from scratch including their light fluffy corn tortillas. I stopped in for breakfast. I ordered The Mexican Steak and Eggs which was complimented by their homemade salsas and it came with tortillas. The food was so good and those tortillas hit the spot; you definitely can eat a few of them. The service and staff made my dining experience wonderful!
Eli’s NEW S’Mores Cheesecake: Smoky chocolate ganache and hand-toasted housemade marshmallow fluff top a delicious graham cracker-infused cheesecake, loaded with bittersweet chocolate chunks, baked on a salted graham crust.
Proud to be family-owned and handmade in Chicago since 1980
elicheesecake.com/foodservice . sales@elicheesecake.com . 800.999.8300
Gerhard’s Celebrates 30 Years
Nestled in the heart of Lake Forest for the past 30+ years, Gerhard’s stands as a beacon of sophistication and taste, drawing upon centuries-old European baking traditions . Their journey began with a reverence for the time-honored recipes passed down through generations, each one a testament to the culinary mastery that defines their heritage. Their master bakery and pastry team bring together the finest ingredients, meticulously sourced from around the world, to curate a selection of delights that captivate the senses and ignite the imagination.
Gerhard’s Elegant European Desserts is a local institution in the heart of downtown Lake Forest, Illinois. For 30+ years Gerhard’s has provided its customers with elegant desserts and pastry items made from scratch in the European style of fresh, natural quality ingredients. When a customer walks into the pastry shop they are welcomed with a warm greeting and the wonderful scent of fresh baked goods. Gerhard’s prides itself for being many families’ Saturday morning tradition and is honored to have been part of special celebrations
and memories for decades.
Their professionally trained and talented kitchen – headed up by Chef Sandy – has a passion for sharing the European pastry style, creating everything from scratch including our popular Chocolate Mousse Cake, Fresh Dipped Doughnuts and Cookies, Almond Croissants and Blueberry Muffins, Fresh Fruit Tarts, Quiche and more!
In addition to its superior product and friendly staff, Gerhard’s prides itself on providing a small local business experience – select your pastry and beverage and relax in our quaint dining area or on their beautiful outside patio.
Owner, Mary Greub, is a positive light and influence throughout the Lake Forest community – it has brought her much joy to witness weddings, birthdays, anniversaries, bridal showers, baby showers, retirements and more. Visit them at 720 N Western Ave #182 in Lake Forest, Illinois.
How Do Your Sales Compare to Your Neighbor’s?
Put the power of the Toast network to work for you to know how and where you can increase sales and cut costs.
Toast is now giving restaurant owners the ability to utilize the power of 100K+ restaurants of all types to get new insights into your business. You will be able to compare apples to apples, or apples to oranges and see trends across geography and concept type for even broader insights. You will be able to improve your most valuable order flows, break data down by order channel to see how the way you reach guests and identify trends and insights with comparative sales and operational data.
Toast Benchmarking is part of their Restaurant Management suite, built to conquer complex operations with features that work better together. Benchmark data leverages aggregated metrics across Toast merchants to help give you insights on how your business is performing. Like Toast POS, the platform is easy to use.
Analyze sales by location, region, concept, menu category, menu item or beverage type.
Toast Benchmarking reports include:
• Restaurant performance
• Service performance
• Food deep dive
• Alcohol deep dive
• Non-alcoholic beverage deep dive
The Cities or State toggle gives you the option to compare your restaurant’s data to a specific geographical region. If you select Cities, the dropdown menu will allow you to select one or more cities to include. Benchmark insights are only generated when there are enough restaurants in the comparison group you select and results may not always be available. If your city is not listed, surrounding cities will automatically be selected in order to expand the comparison group.
The Restaurant category allows you to select restaurants that may have a similar business model. Select one or more from the following categories:
• Full Service: Casual dining, fine dining, pizzeria, other (may include hotels, restaurants with adjoining retail, special venues, etc.)
• Quick Service: Fast casual, cafe/bakery, pizzeria, other (may include food trucks, stadiums, concession stands, etc.)
• Nightclubs/Bars
• Other: May include ghost kitchens, event venues, retail, institutions, etc.
To discover how your restaurant performance compares to other similar restaurants, contact your Toast representative today.
– You can find Toast’s ad on page 13.
“A recipe has no soul. You, as the cook, must bring soul to the recipe.”
– Thomas Keller
North America’s Premier Culinary Academy for Pizza and Italian Cuisine
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Have We Forgotten What
Hospitality Means?
Hospitality is the relationship of a host towards a guest, wherein the host receives the guest with some amount of goodwill and welcome. This includes the reception and entertainment of guests, visitors, or strangers. Hospitality is also the way people treat others, for example in the service of welcoming and receiving guests in hotels. Hospitality plays a role in augmenting or decreasing the volume of sales of an organization.
• Could your staff be ruining your business?
Don’t ignore a guest when they visit your establishment.
• What is more important: playing on your phone or waiting on the guest?
• Why are employees so angry when answering the phone?
Hostess fans can once again celebrate the start of a new season with their favorite snacks . Hostess will bring back five delectable fall-inspired treats and introduce a new festive Halloween variety of the brand’s classic sweet baked snacks. The Halloween lineup includes new Hostess FrankenCakes, Hostess Spooky Twinkies and Hostess ScaryCakes.
This year’s Green City Market Annual Chef’s BBQ – Chicago’s premier local food festival – was held in Lincoln Park, and celebrated the best of the Midwest for the 22nd year The event was a food festival unlike any other, with 100+ of Chicago’s top restaurants, brewers, winemakers, and mixologists provide tasting portions of locally-inspired dishes and craft beverages highlighting ingredients from Green City Market’s local, sustainable farmers. The Chef BBQ’s not just about barbecue, it featured fresh, peak season flavors and vegetarian, vegan, gluten-free, and dairy-free options. The attendance benefited Green City Market’s 501(c)(3) nonprofit mission to secure the future of food by deepening support for sustainable farmers, educating our community about where food comes from and why it matters, and expanding access to locally-grown food. The Green City Market (Founded by Chef Sarah Stegner, owner partner of Prairie Grass Cafe and Abby Mandel) is one more thing that makes Chicago the most wonderful culinary community in the country. Be sure to attend next year’s event or their weekly farmers markets.
• Why is it okay to speak to someone on the phone and be rude and disrespectful?
• Would you like to be treated this way?
Put yourself in the customers’ shoes. Treat someone as you would like to be treated.
• Would you think twice before visiting the place you called? Can a bad experience with a customer hurt your business?
Trader Joe’s Builds People and Stores
From its University program that focuses on building interpersonal relationships to an app designed to foster mentorship and its Neighborhood Shares community outreach program, Trader Joe’s operates on the mantra that company expansion is just as much about building people as it is about building stores. “What really matters is the development and the growth of the people in (the stores), the crew, because they are what make those stores feel like a Trader Joe’s,” said Matt Sloan, vice president of marketing.
– Source: Progressive Grocer
Drawings by Mark Braun
One Group Growth Plan for Benihana
The One Group Hospitality, Inc., aims to make Benihana a key player in its growth strategy after acquiring the chain along with RA Sushi in a $365 million deal. Benihana contributes more than 55% of same-store sales, buoyed by date-night business and celebrations, and the company plans to expand the banner from 86 to 400 US locations and integrate it with its existing brands, STK and Kona Grill. – FSR magazine
Malu and Malu Cafe by Uncommon Coffee
Prominently perched on the corner of Culver and Griffith, Malu and Malu Cafe from Uncommon Coffee Roasters have arrived in Saugatuck (Mich.)! In an area already established with elevated dining experiences, Malu and Malu cafe will add a fresh perspective to Saugatuck/Douglas’ vibrant food scene.
Featuring American brunch favorites and Uncommon’s exceptional coffee, Malu is perfect for those seeking a fresh take on the brunch experience. Malu Cafe will also feature Uncommon’s specialty coffee and freshly baked goods and pastries.
Malu is a tribute to owner Bruno Nobre’s mother. “You could feel the love and passion in my mother’s cooking,” says Bruno Nobre, owner of Malu. “With our commitment to quality, creativity, and community, we are enjoying sharing her same passion, a few of her recipes and to becoming a dining destination for both locals and visitors.”
The ambiance at Malu mirrors its inviting menu with cozy seating arrangements, plants and warm aesthetics. Whether you’re catching up with friends, enjoying a leisurely weekend morning, or hosting a special event, Malu is the perfect backdrop for every occasion.
“In masks and gowns we haunt the street and knock on doors for trick or treat.”
— Jack Prelutsky
Walmart’s members can avail discounts at Burger King, including 25% off on any digital order every day, the company said. Additionally, its members can receive a free Whopper burger every three months with any purchase at Burger King. The unique alliance with Burger King comes as retailers and fast-food chains forge partnerships to increase their value for price-conscious customers. – Source: andnowuknow.com
Looking Back at 125 Years of Jewel-Osco’s Journey
The Jewel – with $700, a rented horse, and a secondhand wagon, Frank Skiff started a business in 1899, delivering fresher coffee, tea, and spices directly to customers’ homes . Chicago homemakers welcomed the opportunity to get higher quality products right at their front door. Today, Jewel-Osco remains a reliable friend to households in the greater Chicago metropolitan area, including northwest Indiana. Locals call it “the Jewel.”
Jewel-Osco is your go-to destination with 188 stores across Illinois, Indiana, and lowa, employing over 31,000 friendly faces. Part of a massive 2,200+ store network with around 265,000 employees nationwide, Jewel-Osco prides itself on offering the products you love at prices that make you smile, all served with a generous dose of TLC and stellar customer service. Every day, Jewel-Osco opens its doors ready to make your shopping experience the best it can be.
Smithfield Smoke’NFast, the premier provider of fully cooked, smoked meats for barbecue and beyond, proudly announces its partnership with Barbecue Hall of Fame pitmaster Darren Warth. Together, Warth and Smoke’NFast will show foodservice operators how effortlessly they can incorporate authentically slow-cooked meats into their menus without requiring additional equipment or labor.
V&V Supremo Celebrates 60
V&V Supremo Foods, Inc., a leader in authentic Mexican cheese and dairy products, proudly announces its 60-year anniversary as one of the oldest continuously family-owned businesses of its kind in the United States From humble beginnings in 1964 with just $500, Gilberto Villaseñor, Sr. and Ignacio Villaseñor crafted authentic Mexican products, bringing a taste of home to Chicago. Their love and dedication to quality and tradition transformed a small venture into a cherished family-owned business that now serves the greater United States. Over 60 years later, the tradition of quality and family values continues, bringing great memories through great food. Today, the legacy is carried on by Gilberto Villaseñor II and Philip Villaseñor, sons of the original founders.
Gilberto and Phillip Villaseñor, sons of V&V Supremo’s founders.
The Best Value in Used Foodservice Equipment
Fifth Third Bank proudly supports local food service providers
& manufacturers
Interest Bearing Commercial Checking & Savings Accounts
Commercial Real Estate Financing
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Nathan Zureikat VP Commercial Banking nathan.zureikat@53.com 847-757-1885
Freddy’s Frozen Custard & Steakburgers
Opens Training and Innovation Center
Freddy’s Frozen Custard & Steakburgers announces the opening of its new Training & Innovation Center. Built in the brand’s hometown of Wichita, KS, the 23,000-squarefoot space furthers the brand’s commitment to serving quality food through efficient training of franchisees a nd managers – from perfecting the cooked-toorder steakburger, to creating treats made with freshly churned frozen custard. As the brand looks to continue innovating new menu items, the center’s cutting-edge equipment and technology, coupled with its simulated back-of-house restaurant will be home to virtual training sessions, on-site product testing, and consumer focus groups.
March Quality New and Used Equipment is reminding customers of the unique advantage they receive when purchasing used equipment: an industry-leading 30-day parts and labor warranty. Unlike many other companies in the market, March stands behind its products– even when they’re pre-owned.
For over 30 years, March has been a trusted name in the food service sector, known for its high-quality equipment and comprehensive support services. While many used equipment providers sell products “as-is,” March ensures that its customers have peace of mind, knowing that any issues that arise within the first 30 days will be handled swiftly and at no additional cost.
“Our commitment to quality doesn’t end with new equipment,” said Steve Lewis, General Manager of March Equipment. “We believe that whether our customers are buying new or used, they deserve reliable products and the assurance that we’re here to support them.”
This warranty reflects March’s dedication to customer satisfaction and its confidence in the durability and performance in its equipment. By choosing March, customers can invest in used equipment with the same confidence they would with new, knowing that they’re backed by a company that prioritizes their success.
– For more information, see their ad on page 7.
Capannari Ice Cream Expanding to Wholesale
Jim Capannari, of Capannari Ice Cream based in Mt. Prospect, Illinois, has been in the ice cream business since 2001. Several years in, his team expanded into catering and that division has been growing steadily since. Lately, Jim has been focusing on wholesaling his awardwinning, super-premium, gourmet ice cream to local and regional businesses. These businesses include ice cream scoop shops, universities, country clubs, cafés, restaurants, and catering companies.
wholesale customers. The ice cream is a Madagascar vanilla-based ice cream containing both cookie dough and cookies and cream and is colored with an all-natural ingredient, Spirulina, to give it its electric blue color.
Jim takes pride in crafting his ice cream flavors with locally sourced ingredients. “Our dairy comes from Sassy Cow Creamery, a nearby small dairy farm, and our vanilla comes from Nielsen Massey Vanillas in Chicago. “We like to support local growers and producers while delivering a taste that’s both delicious and authentic,” he says.
One of Capannari Ice Cream’s most popular new flavors, Cosmic Cookie, has skyrocketed to become the number one flavor across all
“We are closing in on our 25th season next year, says Jim. “It’s hard to believe – it seems like yesterday we opened our doors and people started lining up, and luckily it hasn’t stopped since. We pride ourselves on our strong community footprint. We care deeply about the areas we serve. We provide exceptional customer service to those serving our product in their business and elevate their brand by showcasing their commitment to quality and community.” Jim believes that’s what sets Capannari’s apart in every aspect of the business, whether retail, catering, online sales, or his thriving wholesale division. You can find their phone number listed under “Ice Cream” in our Buyer’s Directory.
Scott Harris Hospitality Opens Mia Francesca
This new restaurant located at 4436 W Touhy, Lincolnwood, Ill., brings Scott Harris Hospitality back to its roots. Mia Francesca, known for its authentic Italian cuisine and welcoming atmosphere , has been a cornerstone of the dining scene for over 30 years. The Lincolnwood location aims to continue this legacy by offering a classic Italian dining experience infused with a contemporary twist. A notable new feature at the Lincolnwood location is the Bubbles Bar, offering a unique brunch experience every Saturday and Sunday.
This new addition will provide guests with a variety of sparkling beverages, perfectly complementing the brunch menu.
Fifth Third Bank, National Association, Member FDIC.
Photo: Eric Kleinberg
Chicago Takes Third In Top US Trending Foodie Destinations
New research has revealed the top cities across the US that are the most popular among tourists, hoping to explore all the culinary delights they have to offer
The study by the social casino website Hello Millions analyzed 199 US cities listed by the US International Trade Administration as the most visited in America and the corresponding number of Instagram and TikTok hashtags relating to the food offerings in the city. Hashtags accounted for in the study include “#[city] foodie”, “#[city]restaurants”, and “#[city]placestoeat”, and more. The hashtag counts across both social media platforms were then combined and ranked to reveal the most popular.
According to social media popularity, New York City is the best city for food tourism in the US by some distance – with a staggering 12.5 million hashtags across Instagram and TikTok related to restaurants and food in the city.
Most recent figures released by the Office of the New York State Comptroller revealed that in 2019, NYC had a huge 23,650 restaurants and food industry establishments – so tourists and locals have endless culinary experiences to enjoy. With a visit to one per day, it would take a food enthusiast nearly 65 years to eat at them all.
Los Angeles is second on the list of the best US destinations for food lovers. Not only does the city attract tourists hoping to experience the life of the rich and famous, but a study found that the city has over 5.3 million hashtags relating to its culinary offerings. From classic American burgers to the city’s world-renowned taco scene, LA offers one of the best dining experiences in the US.
Taking the third spot in the ranking of the best foodie cities in America is Chicago. Known around the world for the city’s iconic deep-dish pizza, the study found that there are more than 4.1 million posts under hashtags on Instagram and TikTok relating to eateries in the Illinois city.
John Borras Appointed to Jaleo in River North
Chef John Borras
Jaleo Chicago, the fifth and latest location of José Andrés’ flagship restaurant, announces the appointment of a new executive chef along with updated menu items, design enhancements, and more. Opened in July 2021 by the José Andrés Group in the bustling River North neighborhood, Jaleo Chicago brings the vibrant spirit and flavors of modern-day Spain to life with a delightful array of tapas, paellas, sangrias, Spanish wines,
and sherries, all set in a festive and casual atmosphere.
The new Executive Chef at Jaleo, John Borras, brings over three decades of culinary expertise to the restaurant. Originally from Venezuela, Borras’ passion for cooking was deeply influenced by his Spanish father, who encouraged him to explore fine dining. His family’s rich Spanish heritage has always been central to Borras’ culinary style and menu development.
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CHEF PROFILE
Surendra Rawat
India Palace Restaurant
242 E Geneva Rd Wheaton, IL 60187
Birthplace: Bajarkhora, Almora
Current Position:
Favorite Food: With profound reverence for my heritage, I’m deeply passionate about Indian cuisine, its rich flavors, and intricate spices. I find solace in the aromas of my childhood, where every dish tells a story. As a versatile chef, I’ve had the privilege of wearing multiple hats – from crafting intricate Indian dishes to donning the role of a skilled bakery and pastry chef, where I’ve honed my expertise in sweet treats. My culinary journey has also led me to develop a profound love for Italian cuisine, particularly the art of pizza-making. Through culinary exploration, I aim to honor my roots while embracing global flavors, fostering a deeper appreciation for the diversity of food and culture.
Favorite Food to Prepare: My favorite dish to prepare is Lehsuniya Chicken Tikka, traditionally cooked in a tandoor, a clay oven. I appreciate the complexity of flavors achieved by marinating chicken in a garlic-infused yogurt sauce, then roasting to perfection in the tandoor’s unique heat.
Memorable Customers: Many Bollywood stars, Indian cricket players and Indian politicians. Didn’t share a screen with any but got a chance to serve many celebrities.
Worst Part of Job: The kitchen's intense heat and pressure, both physical and mental. But the joy of crafting delicious dishes and making memories for others makes it all worthwhile.
Most Humorous Kitchen Mishap: Early in my career, I made a rookie mistake: adding water to scorching hot oil on an open flame. The oil splattered, causing a mini fireball and filling the room with smoke! I learned the hard way to respect the chemistry of cooking. Luckily, no one was hurt, but it was a memorable lesson.
What part of the job gives you the most pleasure? What brings me the most pleasure in my job is the knowledge that my culinary creations play a significant role in bringing people together, often in celebration of life's most meaningful moments. Although I may not always be present or recognized, I take pride in knowing that my food has become an integral part of countless weddings, birthdays, and other joyous occasions. Being able to contribute to the happiness and memories of others, even if only through my cooking, is a truly rewarding experience.
If you couldn’t be a chef, what would you be and why? If I couldn't be a chef, I'd be a social worker. I want to use my skills to help others, inspire them, and show that we can make a difference in our communities. I truly want to be an example for others, to show them that with passion and purpose, we can create positive change.
What was the best advice you ever received? When you can’t see the entire path to your destination, just take the steps that are visible to you. Perhaps when you reach that point, the next part of the journey will also become clear.
SUPPLIERS:
How Many Opportunities Are You Missing?
SpartanNash Unveils Fresh Store Vision Local News
Food solutions company SpartanNash is proudly unveiling a new chapter in grocery shopping with the grand reopening of its Family Fare store at 993 Butternut Dr. in Holland, Mich. A modernized shopping destination, it features an enhanced array of fresh meal solutions, convenience-focused food selections, a beef jerky bar and a nostalgic vintage candy station. The refreshed concept will serve as a model for future Family Fare remodels, with the Holland community being the first to experience and influence the new direction for Family Fare stores across the region.
Eli’s New S’Mores Cheesecake
It’s the campfire favorite without the campfire! Smoky chocolate ganache, hand-toasted housemade marshmallow topping and a crunchy graham streusel border crown a delicious graham cracker-infused cheesecake, loaded with bittersweet chocolate chunks, baked on a salted graham crust. This delicious flavor is available now! – See the Eli’s Cheesecake ad on page 5.
We Understand Food Businesses and Know How to Deliver the Protection Needed
You don’t have time to run a vendor training school. Our team of professional advisors has specific food industry experience to help food manufacturers, restaurants, grocers and suppliers avoid risk, protect assets and stay in business. Poor insurance advice could cost you your business.
Buona and the Original Rainbow Cone open another dual concept restaurant at 7350 E. Riverside Blvd. in Loves Park, Illinois. Chicago-based Surf’s Up founded by Eric Roy Jr. a popular fastcasual seafood restaurant opens a new location at 1410 S. Museum Campus Drive, Chicago in Soldier Field. The restaurant will be offering their Southern-themed Gulf Fried Jumbo Shrimp and French fries at the stadium. They have numerous locations. Chicago Women’s Expo will be held October t 26-27,2024 at the Donald E. Stephens Convention Center in Rosemont, Illinois. The Ultimate Women’s Expos have helped hundreds of thousands of women find the very best in products, services, and resources for their homes, businesses and families. Egglife Foods, Inc, a Chicago-based innovator harnessing the power of eggs to disrupt the food industry with simple, delicious and nutritious solutions, announced the introduction of Egglife egg white wraps into Canada, marking the brand’s first-ever international expansion. Four Corners Group reopens Benchmark in Old Town with a new menu and revamped interior. Benchmark’s menu, developed by the Four Corners culinary team in collaboration with Chef Jimmy Papadopoulos, aims to redefine bar food with eclectic and fresh ingredients. Galena Country Fare will take place October 12-13,2024 at 625 Park Avenue, Galena, Illinois. More than 120 hand-selected art, craft + fine art vendors selling high-quality, original, handmade items. Live music, food and drink, shopping and family fun. Lezza Spumoni & Desserts recently celebrated the 9th anniversary of its retail store located 544 Spring Road in Elmhurst Illinois. The
company is celebrating its 119th year of business, and is said to be Chicagoland’s oldest wholesale spumoni and dessert company. They are still family owned and operated. Nestled in the farmland of Illinois’ Amish Country is the 200 Acres farm, home to The Great Pumpkin Patch and The Homestead Bakery in Arthur, Illinois. This year, marks The Great Pumpkin Patch 35th anniversary of celebrating the beauty of harvest with their guests. The farm has been in their family’s hands for 6 generations-more than 160 years. Night of 1,000 Jack-o’-Lanterns and dare to experience the Garden after hours will be held at the Chicago Botanical Gardens 1000 Lake Cook Rd. in Glencoe Illinois October 16 – 20 & 23 – 27, 2024. PLMA’s “The Store Brands Phenomenon 2024 – Empowering the Retail Industry” Private Label Trade Show, will be held Nov. 17-19 at the Donald E. Stephens Convention Center in Rosemont, Illinois. The PLMA Trade Show provides one-stop-sourcing for innovative, high-quality products, including food, beverages, wine and spirits, and so much more. Rosati’s Pizza, a family-owned restaurant specializing in Chicago-style pizza and authentic Italian cuisine, is celebrating their 60th anniversary! Founded by Sam Rosati, who followed in his father’s footsteps by opening an Italian restaurant in downtown Chicago, Rosati’s Pizza has grown into a beloved brand kntown for its commitment to quality and tradition. The longestrunning pinball event is Pinball Expo which has run 39 consecutive years! Pinball Expo will be holding its 40th year event held at the Renaissance Schaumburg Convention Center in Schaumburg, Illinois on October 15-19, 2024!
BOOKSHELF
The Success Guidebook
Author: Elizabeth Hamilton-Guarino
Publisher: Health Communications Inc
ISBN-13: 978-0757324802
Author Elizabeth Hamilton-Guarino, master life coach and founder of The Best Ever You Network has long espoused that we must redefine success for our authentic selves – a one-size fits-all-concept is not only outdated but unworkable. Success is so much more than data or the dollars in our bank account. True success is reflected in the smiles that brighten our faces and the peace that settles in our hearts. It’s the gratitude we seek in all things and the intention and actions being our very best in each moment. In The Success Guidebook, readers will find inspiration, motivation, and a pathway to live their best, most fulfilling life. By implementing Elizabeth’s unique Ten Factors of Success – the behaviors consistently exhibited by people who stand out and behave with world-class excellence –readers will learn how to finally overcome the stubborn obstacles that have stood in their way and harness the power to move forward with clarity, a renewed purpose, and the personalized confidence to build a life of bold, brave, and infinite possibilities. Included are profiles of 20 people who exemplify these principles. Here’s the secret: You don’t need to be on a national or international platform to be world-class. You can have it right in your own home, to be and feel successful in each and every moment of your life. This book will help you learn how to tap into worldclass behaviors and get the results you desire – at last.
Coconut, Sparkling Water Leads Sales Growth
Beverage dollar sales rose 2.7%, and volume sales increased 1.6% during the 12-week period that ended Aug. 10, according to a Goldman Sachs analysis of NielsenIQ data. The sparkling water category led dollar and volume growth, with carbonated soft drinks and bottled waters also experiencing sales gains, and the coconut water subcategory saw double-digit dollar and volume growth.
– Source: Bevnet
The Passing of the Gavel! The Food and Beverage Equipment Executives of Chicago recently installed Bob Zehr of InVision Systems as its new president. Handing over the gavel to the incoming president is the immediate past president of the FBEE, Cary Miller of Food Industry News. The FBEE is a group of non-competing suppliers that meet monthly to network and share local market trend information and insights. – You can learn more at: www.fbee.org
Executive Changes at Chipotle
Following Brian Niccol’s move to Starbucks, Chipotle Mexican Grill is fast-tracking its leadership restructuring to support interim CEO Scott Boatwright. Chief financial officer Jack Hartung will transition to the post of president and chief strategy officer while Adam Rymer will step into the CFO role earlier than planned. Also among the changes taking effect Oct. 1: Controller Jamie McConnell will transition to chief accounting and administrative officer.
– Source: Reuters
BJ’s Restaurants
President Steps Down
BJ’s Restaurants CEO and president Gregory S. Levin has stepped down from his executive positions and the board. C. Bradford Richmond, current BJ’s board director and former CFO at Darden Restaurants, has been appointed interim CEO. Levin has been with the company for 19 years and worked in a variety of executive roles before becoming CEO and president in 2021. He served as CFO prior to his appointment to the top role. Levin played a key role in stabilizing and reviving the business during tumultuous times, Lea Anne S. Ottinger, BJ’s board chair, said in a statement. During his tenure, the chain reached 217 restaurants in 31 states.
– Source: Restaurant Dive
Potbelly Sandwich Shop Opens in Chicago’s River North
Potbelly Corporation, the iconic neighborhood sandwich shop, opened a new location in its home city of Chicago. Situated in The Shops at North Bridge, the iconic shopping district and destination for world-class retail and dining experiences located on The Magnificent Mile, the new Potbelly shop will serve local residents, tourists, business professionals and corporate catering clients.
Since its inception in Chicago’s Lincoln Park neighborhood, Potbelly has grown to more than 40 Chicago locations and more than 110 throughout Illinois. Following its closure at The Shops at North Bridge on the heels of the pandemic, Potbelly is making a return to its loyal fan base in the area with a new street-front location. This new shop is another example of the brand showcasing its prominence in the Windy City.
AROUND CHICAGO With VALERIE MILLER
Hotel EMC2 Announces Fall Programming
Streeterville’s Boutique Property Embraces the New Season with Special Menus, Culinary Classes Hotel Packages and More
Hotel EMC2, Autograph Collection – celebrating the intersection of art and science in downtown Chicago’s Streeterville neighborhood – is pleased to reveal fall programming that promises to delight both visitors and locals alike . From special food and beverage offerings (for the Bank of America Chicago Marathon, Thanksgiving and more) to distinctive amenities, creative private party options and a special bot package, sophistication and innovation await. Fall Flavors at Hotel EMC2
With food and beverage curated by esteemed Executive Chef Steve Chiappetti, a decades-long fixture in Chicago’s culinary community, visitors and locals can opt for a nourishing meal at the Albert, which features an Italian American menu inspired by Chef Chiappetti’s Calabrian heritage. Seasonal offerings include live jazz every Wednesday; a carb-filled menu perfect for runners of the Bank of America Chicago Marathon; an All-Day Thanksgiving Buffet; and autumn culinary classes exploring a spectrum of food, spirits and entertaining. Guests can also opt for an easy-does-it night at Archive Lounge, the recently opened Sicilian-style pizza and wine lounge located on the property’s mezzanine level.
Chicago Marathon Menu – Available October 9-13, 2024
In celebration of the Bank of America Chicago Marathon – and the athletes who will go the distance – the Albert presents a special menu October 10-14, 2024. Priced at $38 per person (or $48 per person with a glass of wine), the carb-centric menu is informed by Chef Chiappetti’s Italian heritage and features:
Thanksgiving All-Day Buffet – Thursday, November 28, 2024 from 11:30 a.m. to 8 p.m.
Give thanks while celebrating Thanksgiving with Chef Chiappetti’s all-day holiday buffet on Thursday, November 28, 2024. Featuring both traditional and new favorites, guests will experience an antipasti buffet filled with house-made crostini and flatbreads, cured meats and cheeses, vibrant salads, carving stations, homemade pies and cakes and more.
Live Jazz Wednesdays and Half-Off Bottles of Wine at the Albert
Complementing the bar and dining room experience every Wednesday night, guests can tune into the live sounds of the Steve Knight Trio, an emerging jazz group from DePaul University’s esteemed school of music. The trio performs from 5 to 8 p.m., lending both entertainment and unbeatable ambiance. Guests are invited to share their favorite bottle of wine with loved ones for half-off every Wednesday, too!
Autumn Culinary Classes
The best kind of “back to school”! Master the art of cooking and cocktailing with Chef Chiappetti and restaurant’s expert bartending team. Intimate classes at Hotel EMC2 are ideal for both locals and visitors seeking an interactive, delicious activity. All classes include expert instruction and food and beverage.
Photos by Hotel EMC2
• Offering Beautiful and Delicious Desserts for Every Menu.
• On-Trend Innovative Desserts.
• Delivered Fresh, Directly to Your Kitchen!
• Cakes, Pastries, Grab-and-Go, and Savory Items.
• Direct-to-Store Delivery in the following States and Areas: Illinois, Wisconsin, Michigan, Indiana, Iowa, Missouri, Kansas City, Cleveland, Ohio, Kentucky
• Mile-High Family-Style Restaurant Cakes and over 300 other items available, many pre-sliced.
Orange Sauce
Introducing Kikkoman® Gluten-Free Orange Sauce. Made with Kikkoman Gluten-Free Non-GMO No-PreservativesAdded Tamari Soy Sauce, orange juice concentrate and select seasonings, it takes the guesswork out of making perfect orange chicken, and it’s ready to use as a sauce, glaze and condiment for stir-fries, appetizers and more.
Easy Menu Ideas
Classic Orange Chicken: Deep-fry battered chicken nuggets. toss hot chicken in Kikkoman Gluten-Free orange sauce to coat. optional additions: Stir-fry red and/or green bell pepper squares and mix with chicken when adding sauce. If desired, garnish with chopped green onions and orange slices.
General Tso’s Chicken: Prepare chicken nuggets as directed for classic orange chicken (above), adding crushed red pepper flakes or whole dried chilies and a small amount of brown sugar. Simmer briefly to meld flavors and dissolve sugar. garnish with chopped green onions, toasted sesame seeds and steamed broccoli florets.
Fingerman Appointed Staypineapple Corporate Executive Chef
Staypineapple, the Pacific Northwest-based hospitality group with 10 hotels, four restaurants and three cafés nationwide, announces the promotion of David Fingerman from Executive Chef at Atwood Restaurant, a premier dining establishment located in Staypineapple Chicago, to Corporate Executive Chef for the Staypineapple Hotels brand. In this new role, Fingerman will oversee culinary operations across all Staypineapple hotels and food and beverage outlets, bringing his innovative approach and passion for exceptional dining experiences to a broader audience. Fingerman, an award-nominated chef with over a decade of experience in executive-level culinary roles, started from humble beginnings as a baker’s assistant at the age of 15. After a number of culinary positions throughout his earlier career, Fingerman first joined the Atwood team in 2013, then pursued an opportunity to work and learn under famed celebrity chef Graham Elliot as Sous Chef at the acclaimed casual fine dining concept, Graham Elliot Bistro, in Chicago’s West Loop neighborhood. Fingerman was quickly promoted to Executive Chef under Graham Elliot’s leadership, where he spent two years leading the bistro’s culinary direction before taking an opportunity as Executive Chef at Madrina in Dallas, Texas. Fingerman returned to Atwood in 2017 as Executive Chef, and in 2021 he was tasked with leading both Atwood’s front and back of house teams, overseeing all culinary, service and beverage operations for the restaurant.
TUCKEY’S TIPS
By Lauren N. Tuckey, Esq. of Tuckey Law, LLC
“Sticky Fingers” Best Practices to Prevent Embezzlement
Lauren N. Tuckey
The hospitality industry is replete with sticky fingers – both with dessert and diverting funds. Our firm has seen an uptick in embezzlement claims. Telltale signs include learning of a disaster relief loan on a Schedule K-1, low cash reported at a bar charging a door cover, disproportionately high liquor orders, a default notice from a lender you’ve never heard of, discovering unauthorized company bank accounts...we’ve seen it all.
Follow our advice to avoid “sticky” situations.
1. Hire a personal accountant to review company records on a monthly basis. All members, partners and shareholders are statutorily-entitled to records. Your accountant should catch theft before it amounts to a sum that is not likely recoverable.
2. Your partner should know that your personal accountant is monitoring records. Pass along your accountant’s clarifying questions to your partner. It’s human nature to play within the rules when you’re being monitored.
3. Ensure real-time access to point of sale systems, like SpotOn. These systems track cash sales and liquor that your accountant can compare to records. Manipulations to the system, e.g., deleting cash sales, are often trackable.
4. Partnership agreements should prohibit borrowing or loaning funds in excess of a certain amount (typically $5,000 or $10,000) without consent. If a rogue partner signs a note on behalf of the company, in certain instances this provision can show that the partner lacked the requisite authority to bind the company. If there is no such provision – or worse, no written agreement – you cannot make this argument.
5. Perform due diligence on prospective partners. Do they have significant debt? Collection claims? Liens? An addiction? These factors coincide with theft. A lawyer can assist with this search.
6. Oversight isn’t a lack of trust. It’s just good business. Some clients find themselves in these situations because they do not want to infer a lack of trust in their partner by adhering to these practices. Remember, this is simply good business. My favorite advice is to use the line, “I’m sorry, but my lawyer is making me do this.”
– Find the Tuckey Law ad on page 4.
Tuckey Law, LLC covers all of your legal needs for opening and operating your food, beverage and hospitality business. This column is not legal advice. Consult with an attorney to decide on the right course of action for your business.
Fall Dessert Favorites
Giant Eagle, Inc.’s newest Market District opened in Westfield, Indiana, marking the company’s second specialty grocery location in the Indianapolis area. The Westfield Market District, located at 744 East Tournament Trail in Westfield, has been built from the ground up, meticulously designed with the Westfield shopper in mind. The store’s compact footprint is purposefully designed to showcase best-in-class fresh food offerings, elevated and grab-and-go meal solutions, and local and artisanal foods alongside grocery essentials in an approachable, shoppable, and value-focused store format. It allows for an efficient shopping experience, perfect for busy parents grabbing weekly groceries, professionals in the area looking for a quick lunch, and families and teams in the area for sports activities.
DISH MACHINE WAREWASH
National News
Coffee Fest is the specialty coffee B2B event that attracts owners, operators, and anyone interested in growing their specialty coffee & tea business career. Coffee Fest Minneapolis 2024 will be held October 11-12, 2024 Minneapolis Convention Center. Denny’s has launched its annual in-restaurant fundraiser benefitting No Kid Hungry, a national campaign to end childhood hunger in America. From now - October 29, 2024, Denny’s restaurants in the U.S. will help raise funds to ensure kids have access to the consistent nutrition they need to succeed inside and outside the classroom. Fast-Casual Middle Eastern Eatery Osmow’s Shawarma opens three new locations in Florida, Virginia and Michigan. Osmow’s Shawarma has grown to almost 180 locations and counting across North America by offering fresh, flavorful Middle Eastern cuisine that appeals to a wide audience. French café and bakery brand - la Madeleine has signed agreements with three franchise groups to develop three new la Madeleine locations in Florida, Tennessee and Texas over the next three years. The French-founded and French-owned franchise concept continues expansion, bringing approachable classic cuisine across the country. Graduate of Princeton transforms a historic 1918-era student dormitory into a 180 key boutique hotel, doubling the total hotel rooms in town. Graduate by Hilton, the global hospitality company’s university-anchored hotel brand, announced the opening of Graduate Princeton located on Nassau Street in the heart of downtown, directly opposite campus. Houston-based Shipley Do-Nuts, one of the nation’s largest and fastest-growing donut brands, amped up growth through the first half of 2024, increasing its development pipeline by 33%, opening eight new stores and posting its 14th consecutive quarter of positive same-store sales. Marriott
International, Inc. announced its 9,000th property with the opening of The St. Regis Longboat Key Resort. Situated on 18 acres in Longboat Key, Florida, this luxury beachfront property features 168 exquisite guestrooms, including 26 suites, and offers breathtaking ocean views, outstanding culinary experiences, and world-class amenities. National Veteran Business Development Matchmaking Conference is set for October 29-30, 2024, in Detroit. This year’s conference promises to be the largest and most impactful yet, offering veteran-owned businesses across the nation a unique opportunity to grow, connect, and succeed. Pickleball Kingdom, the world’s largest indoor pickleball entity, announces a significant expansion into Indiana. This growth initiative will introduce 19 new premier indoor pickleball facilities across the state. The expansion will be led by accomplished franchisees Dhaval Patel and Sanjay Patel of Pickleball X Equity. The Colombia Avocado Board announced shipment increases of more than three times the total avocado volume shipped to the U.S. during the first semester of 2024 compared to the same period last year based on a review of the Hass Avocado Board Volume Data Dashboard and Category Data Dashboard. The global online grocery delivery services market size is estimated to grow by USD 1.12 trillion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 25.2% during the forecast period. Increased popularity and adoption of E-commerce platform is driving market growth The NACS Show brings together convenience and fuel retailing industry professionals for learning, buying and selling, networking and fun all designed to help participants grow their bottom line. The Show will be held at the Las Vegas Convention Center- Conference: October 7-10, 2024 and Expo: October 8-10, 2024.
“My best birth control now is just to leave the lights on.”
– Joan Rivers
Announcing
2025 Shmoozefest Speakers and Programs
Shmoozefest events for 2025 are shaping up to be an exciting series of occasions! With special guests like Steve Felsen from Buona Beef and Donnie Madia from One Off Hospitality Group, attendees will have the opportunity to learn from some of the top leaders in the restaurant industry. The Women’s Leadership Panel in September and the Developing Future Foodservce Leaders in December also appear to be valuable opportunities for networking and learning.
If you’re in the food industry, these events are a great way to gain insights, connect with peers, and stay updated on industry trends —all while being conveniently located at Moretti’s in Edison Park. No RSVP required, so it’s easy to attend!
If you and your suppliers are looking to get face to face with more industry professionals, we encourage you to consider cosponsoring these events to engage buyers and gain valuable brand exposure. For more information, call 847-699-3300.
National Restaurant Association and ServSafe Highlight Importance of Planning and Training to Mitigate Foodborne Illness Possibilities
Each day in more than one million restaurants across the U.S., employees orchestrate a symphony of experiences, bringing together food and service to deliver delicious dining to guests. Every person working in a restaurant has a responsibility to not only create that great experience, but also to adhere to the culture of food safety that delivers a safe dining experience.
The National Restaurant Association and ServSafe– the premiere food safety training curriculum have created a one-two punch of preparation and training to support restaurant
owners’ efforts to mitigate a foodborne illness crisis through continuous oversight and active management.
The Always Ready: Foodborne Illness Outbreak preparedness guide covers the most critical business practices to prevent a foodborne illness but also how to respond should an incident occur. The Always Ready: Foodborne Illness Outbreak, Always Ready: Fire, and Always Ready: Natural Disasters guides are available for free to all restaurant operators at - restaurant.org/education-and-resources/ resource-library/always-ready.
Chefs Compete to Survive in Food Network’s ‘Last Bite Hotel’
In Food Network’s newest competition series, Last Bite Hotel, that premiered Sept. 24,2024, eight chefs have been invited to a remote hotel for a game of resourcefulness and creativity. Tasked by the hotel manager to meet the culinary demands of the hotel’s VIP guests, each chef may only bring 13 ingredients for their entire stay. Cooking skills
won’t be enough to get them to the finish line, as ingenuity and calculated risks are needed to survive and cook another day. Emmy and SAG-nominated actor, musician and writer Tituss Burgess brings mystery, intrigue and his wry, dark wit to the game as the host and hotel manager who delivers quips and challenges as only he can.
Burger Buns
Focaccia and Ciabatta Breads
Sandwich and Panini Breads
Dinner Rolls
Valenzano Old World Loaf
French Breads (10 Varieties) Rustic Breads
Waukegan-based Federal Supply USA held their annual customer appreciation event , where they served food, drinks and had fun for people of all ages. Industry professionals and their families attended for special deals on equipment and supplies, as well as delicious food, slushy drinks, ice cream, cake and other treats. Since 1931, Federal Supply USA has been family owned and operated. Visit their showroom at 1171 Northpoint Blvd in Waukegan, IL. You can see their ad on page 31.
The 2024 Illinois Restaurant Association Annual Golf Classic was again held at St. Andrews Golf Club in West Chicago, Illinois . It was great to see all of the food business people we love come together for a great day of golfing, food, beverages and fun. Don’t miss next year’s event! Check out the Illinois Restaurant Association’s website for details. Chairman for this lavis, fun, sold out event is Steven Hartenstein, owner of Lucca Osteria & Bar in Oak Brook Terrace, Illinois.
SoyStep is a superior composition of quartz chips blended with our proprietary epoxy resin. The odorless mixture gets troweled to a 3/16” layer over existing tile, wood or concrete surfaces. The finished surface is slip resistant, waterproof, non-porous and very durable. A floor will not trap odors, and eliminates the need to clean or repair grout.
IHG Hotels & Resorts
Announces the Opening of the InterContinental San Antonio Riverwalk
InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announces the opening of the InterContinental San Antonio Riverwalk. The debut of the 390-room hotel which features more than 18,000 square feet of meeting space, four new restaurants and bars, and impeccable Les Clefs d’Or concierge service sets a new standard for luxury accommodations in the region.
“The only way cheese is dessert is when it’s followed by the word cake.” – Michele Gorman
Experiential Brands to Shape Fast-Casual Campus Dining
Experiential Brands, a leading portfolio of fast casual restaurant concepts including The Original Hot Chicken, Flametown Burgers, Inked Tacos, and Pinsa Roman Pizza, announced its first university openings. Experiential Brands opened locations at Auburn University, East Carolina University and the University of Tennessee, marking a significant milestone in the company’s strategic expansion into non-traditional markets. The recent expansion at college campuses is part of Experiential Brands’ broader strategy to reach diverse consumer segments in high-traffic, nontraditional venues. These openings will introduce the brand’s innovative dining concepts to an on-the-go demographic, offering students and faculty convenient access to quality, fast-casual dining options.
Anheuser-Busch Makes Big Investment in Virginia Brewery
Anheuser-Busch continues its 165-year commitment to supporting local communities by announcing a $6.5 million investment in its Williamsburg brewery. Over the past 5 years, Anheuser-Busch has invested nearly
across the country to
jobs and
economic prosperity.
A Word of Caution for the Part Time Owner
Can the flashy new restaurant fade?
Absentee ownership is one of the leading causes of restaurant failure.
When a concept launches, the glasses shine, there’s extra staffing, and the energy level feels upbeat. Owners greet guests with big smiles and ensure the food is at its best, the service is phenomenal and every detail is accounted for. The restaurant sparkles.
Bill Lecos Owner/Founder: Forklift Restaurant Consulting
As time passes, business may or may not remain strong. Perhaps, there were expansion plans and attention focused on new location(s). Or, the day-today rigors of operating the restaurant became exhausting and there was little energy for the details. Possibly, owners/ partners only intended to be onsite at the start and didn’t account for the vacuum that might be left in their absence.
Whatever the case, if long term systems and supervision are not put into place, what was once a shining success might begin to fade. Directly or indirectly, absentee ownership is one of the leading causes of restaurant failure. Sustaining a new restaurant’s longevity requires detailed planning and an understanding that no one can be everywhere all at once.
Consider the following tips:
1. Plan ahead for who will be the face of the business.
2 Implement systems to ensure consistent food quality and service.
3. Make sure management follows these systems and has an ownership mentality.
4. Establish hiring and training guidelines and incentives to decrease turnover.
5. Offer customers loyalty rewards and opportunities to provide feedback.
6. Visit the restaurant as a customer to see the experience first hand.
7. Approve all changes to the operation – menu, price, aesthetics, policies, etc.
8. Regularly audit sales, deposits, purchases, and inventory.
9. Take time to sit and talk with employees to get their take on the business.
10. Make sure all the people interacting with guests share the same sparkle as was there on day one.
Keeping up your restaurant’s shine gives customers a reason not to trade it in for a flashy, newer model.
– Find the Forklift Consulting ad on page 28.
Former CEO Invests in Food Businesses Growth
John Lowe, former CEO of Jeni’s Splendid Ice Creams, has formed the Amok Consumer Growth Fund to invest in early-stage restaurant and CPG businesses. The fund, which will provide investments ranging from $500,000 to $5 million, is supported by a team of industry veterans including Rachelle Lynch, Timmy McCarthy and Ryan Parish. Amok aims to help brands with strong products and fan support scale effectively. – nrn.com
Nuggets
The Hershey Company reveals hauntingly delicious new flavors with Kit Kat Ghost Toast and Reese’s Werewolf Tracks, leading an innovative lineup of seasonal must-haves. Kit Kat Ghost Toast and Reese’s Werewolf Tracks are available this fall for a limited time.
Caramel apples were invented in the 1950s, by Kraft Foods employee Dan Walker. Caramel apples’ invention resulted when Walker said he discovered the recipe when experimenting with excess caramels from Halloween sales; he simply melted them down and added apples, and the rest is history. Hanna Andersson , is partnering with Crayola, to bring to life the new Crayola x Hanna Andersson Collection. The Hanna Andersson Collection features Color-In Pajamas that allows for hands-on customization, as well as Hanna Andersson Family Matching Costume and Back-to-School themed pajamas. Head to Party City for Halloween costumes and decorations. Party City is the largest retailer of party goods in North America. On the retail side, Party City) is the leading omnichannel retailer in the celebrations category, operating more than 750 company-owned and franchise stores. Kids Baking Championship: Scary Good Special premieres on Oct. 7th at 8pm ET/PT. Four fan-favorite kid bakers return to celebrate the two extremes of Halloween - scary and sweet. Hosts Duff Goldman and Kardea Brown challenge the bakers to make pull-apart Halloween cupcakes with one of the hottest peppers on the planet before a shocking twist puts the baking tools and equipment on the line. Pumpkin seeds are a suitable source of healthy fats, magnesium, and other nutrients that enhance heart and bone health. They are also rich in polyunsaturated fatty acids and antioxidants such as selenium and beta carotene. Additionally, they are a high source of iron. Richardson Farm Experience & Richardson Adventure Farmhome of the World’s Largest Corn Maze & entertainment farm is located in Spring Grove, Illinois. The 2024 Richardson Adventure Farm maze design reveal is a
John Deere masterpiece! Twist and turn through John Deere themed trails—perfect for farm fans. Salem, Massachusetts, is a destination recognized around the world for its rich history, which includes the tragic Salem Witch Trials of 1692, the glorious maritime era that left its indelible mark on Salem through architecture, museums, and artifacts, and for its month-long celebration of Halloween. Spirit Halloween is the largest Halloween retailer in the country. With more than 1,500 seasonal locations in strip centers and malls across North America, Spirit is the one-stop destination for all things Halloween. For more than four decades, Spirit has created immersive and interactive experiences for shoppers, complete with a unique and vast assortment of costumes and accessories. St. Cloud, Minn.-based Coborn’s, Inc. is a 103-year-old employee-owned grocery retailer with nearly 10,000 employees and 77 grocery stores across Minnesota, North Dakota, South Dakota, Wisconsin, and Michigan under the Coborn’s, Cash Wise Foods, Marketplace Foods, Hornbacher’s, Tadych’s Marketplace Foods and Sullivan’s Foods banners. Take a scenic dive on the M-22 which is a state trunkline highway in the US state of Michigan. It is 116.7 miles long and follows the Lake Michigan shoreline of the Leelanau Peninsula, making up a portion of the Lake Michigan Circle Tour. It also passes through the Sleeping Bear Dunes National Lakeshore. The USO is the leading nonprofit dedicated to strengthening the well-being of the people serving in America’s military and their families. Since 1941, the USO has been by the side of service members throughout their military service. Impactful support is provided through their 250+ locations around the world.
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JR Dessert Bakery 773-465-6733
BAKERY-PRODUCTS
Chef’s Kitchen/Dearborn Page 46 773-801-1600
Instantwhip Chicago Page 46 773-235-5588
BAKLAVA
Libanais Sweets
BANKING- COMMERCIAL
Fifth Third Commerical Bank Page 12
BANNERS & POSTERS
Accurate Printing
BAR STOOLS
Chicago Booth Page 13
847-329-5060
847-757-1885
708-824-0058
773-378-8400
Trendler Inc 773-255-4407
Waco Manufacturing 312-733-0054
BAR SUPPLIES
Ramar Supply Co Page 14
708-233-0808
Schultz Supply 708-652-2020
BATCH FREEZERS
Kool Technologies Page 10
BBQ SAUCE
Ken’s Foods Page 48
630-483-2256
800-633-5800
Mumbo BBQ Sauce Page 31 773-994-8889
BBQ SAUCE- RUBS & SEASONINGS
Pork Mafia Inc
BEEF
New S B L Inc Page 44
312-543-5368
773-376-8280
BEER GAS
MacCARB Page 40
BEVERAGES
Boba Direct Page 02
BOBA DRINK SUPPLIES
Boba Direct Page 02
BOOTHS
Chicago Booth Page 13
Waco Manufacturing
877-427-2499
866-4US-BOBA
866-4US-BOBA
773-378-8400
312-733-0054
BOOTHS-UPHOLSTERERS Chicago Booth Page 13 773-378-8400
& ROLLS
-
CALAMARI
Fisherman’s Pride Page 25
CANDIED BACON
800-543-2110
The Peanut Butter Pig Food Mfg Page 24 847-204-4925
CANNOLI & CANNOLI PRODUCTS
Lezza Spumoni & Desserts Page 23 708-547-5969
CARAMEL APPLES
Morkes Chocolates Page 04 847-359-3454
CARPET CLEANING
Sexton Group Floor Care Page 29 847-827-1188
CARRY OUT PACKAGING
Bulldog Packaging 630-458-1152
CARRYOUT & CATERING PACKAGING
Alfa Restaurant Supply
CASH & CARRY OUTLETS
773-588-6688
Chef’s Kitchen/Dearborn Page 46 773-801-1600
CHAIRS
Trendler Inc
CHAIRS-COMMERCIAL
Chicago Booth Page 13
773-255-4407
773-378-8400
Waco Manufacturing 312-733-0054
CHARCUTERIE ITEMS
Specialty Food Show 212-482-6440
CHEESECAKES
Eli’s Cheesecakes Page 05 773-736-7417
CHEESES
Wiscon - Caputo Cheese Page 09 708-450-0074
Specialty Food Show 212-482-6440
CHICKEN-PROGRAMS
FSI/Foodservice Solutions 847-719-6088
CHILI
Bistro Soups (Div of Vienna Beef) Page 17 773-278-7800
CLASSIFIED ADVERTISING
Food Industry News 847-699-3300
CLEANING PRODUCTS
C-Soap a div of CSI Coker Service Page 24 888-908-5600
SuperClean 847-361-0289 CO2
MacCARB Page 40 877-427-2499
COFFEE ROASTERS
Tec Foods Inc
773-638-5310
Tugboat Coffee 630-390-6613
COFFEE SHOP PRODUCTS
Boba Direct Page 02 866-4US-BOBA COLD STORAGE
Perishable Distribution Solutions 888-491-1641
COMMISSARY SPACE RENTAL
The Peanut Butter Pig Food Mfg Page 24 847-204-4925 COMPRESSED GAS
MacCARB Page 40 877-427-2499 CONFECTIONS & CHOCOLATES
Morkes Chocolates Page 04 847-359-3454
CONSULTANTS - BBQ
Pork Mafia Inc 312-543-5368
CONTRACT LABOR SERVICES
Atlas Employment Services Page 07 847-671-1557
CONTRACT MANUFACTURING
Bistro Soups (Div of Vienna Beef) Page 17 773-278-7800
COOKING EQUIPMENT
Ramar Supply Co Page 14 708-233-0808
Berkel Midwest 800-921-9151
COOKING EQUIPMENT-REPAIR
Mr Appliance of West Loop Page 14 312-626-5467
Berkel Midwest 800-921-9151
CORNED BEEF-FRESH
Vienna Beef Page 17 773-278-7800
CORPORATE GIFTS
Vienna Beef Page 17 773-278-7800
CRACKERS
Specialty Food Show 212-482-6440
CREDIT CARD PROCESSING
CardConnect-Clover Systems 224-325-4466
CREPE BATTER
Tec Foods Inc 773-638-5310
DAIRY-DISTRIBUTOR
Instantwhip Chicago Page 46 773-235-5588
DATABASE SOFTWARE CONSULTING
IT Impact Inc 312-806-7438
DESSERT SUPPLIES
Fox Valley Farms 630-231-3005
DESSERTS
Chicago Sweet Connection Page 21 773-283-4430
Eli’s Cheesecakes Page 05 773-736-7417
Fox Valley Farms 630-231-3005
DESSERTS-WHOLESALE
Lezza Spumoni & Desserts Page 23 708-547-5969
DIRECT MAIL PROGRAMS
Food Industry News 847-699-3300
DISHWASHING & CHEMICALS
C-Soap a div of CSI Coker Service Page 24 888-908-5600
DISINFECTING SERVICES
Sexton Group Floor Care Page 29 847-827-1188
DISPOSABLE PACKAGING
Wan Xin Lin inc Page 40 773-648-0766
Berkel Midwest 800-921-9151
DONUTS
Morkes Chocolates Page 04 847-359-3454
DRAM SHOP INSURANCE
Heil & Heil Insurance Agency Page 16 847-866-7400
DRAPERIES-CLEANING
Sexton Group Floor Care Page 29 847-827-1188
DUCT CLEANING
Enviromatic Corp of America Page 18 800-325-8476
Olympia Maintenance 708-344-0344
EGGS
Meadowbrook Egg & Dairy Company 773-523-8861
EMPLOYEE HANDBOOKS
Employco USA Page 11 630-920-0000
EMPLOYMENT ATTORNEYS
Rob Bernstein - Laner Muchin 312-342-7778
EMPLOYMENT LAW
Laner Muchin 312-467-9800
ENERGY BROKER
Century Energy Solutions Page 28 630-817-3164
ETHNIC FOODS
Kikkoman Sales USA Page 22
630-954-1244
Alexandra’s Foods 773-282-3820
FAUCETS - COMMERCIAL
The Faucet Professionals Page 20 847-282-0075
FILTERS-EXHAUST SYSTEMS
Olympia Maintenance 708-344-0344
FIRE SUPRESSION SYSTEMS
Fox Valley Fire & Safety 847-695-5990
FLOOR INSTALLATION & MAINTENANCE
Sexton Complete Floor Care Page 29 847-827-1188
FOOD DISTRIBUTORS
Chef’s Kitchen/Dearborn Page 46
773-801-1600
Devanco Foods Page 22 847-228-7070
Olympia Food Industries Page 32 847-349-9358
Anichini Brothers 312-644-8004
B & B Food Services 815-834-2621
Chef’s Quality Meats 708-333-0880
Cugini Distribution 708-695-9471
Performance Foodservice 630-896-1991
Tec Foods Inc 773-638-5310
Wilkens Foodservice 708-235-0788
FOOD MANUFACTURING EQUIPMENT
DC Norris North Ameica 231-632-4462
FOOD PHOTOGRAPHY
Food & Bev Deli Page 09
773-664-4024
Food Photo Studio Page 28 630-283-0038
FOOD PRODUCTION SPACE
The Peanut Butter Pig Food Mfg Page 24 847-204-4925
FOOD PRODUCTS
Devanco Foods Page 22
FOODSERVICE EQUIPMENT-REPAIR
CSI Page 44
888-908-5600
Ice Solutions 24 Page 19 847-987-9738
Berkel Midwest
800-921-9151
Cobblestone Ovens 847-635-0172
FOODSERVICE PACKAGING & DISPOSABLES
Kranz Inc Division of Imperial Dade 630-254-6666
FOODSERVICE- LAYOUT & DESIGN
Losurdo Inc
630-833-4650
Sarfatty Associates 847-920-1100
FOODSERVICE-EQUIPMENT PARTS CSI Page 44 888-908-5600 Berkel Midwest 800-921-9151
Cobblestone Ovens 847-635-0172
FOODSERVICE-SUPPLIES
Ramar Supply Co Page 14 708-233-0808 Berkel Midwest 800-921-9151
847-228-7070
Olympia Food Industries Page 32 847-349-9358
Wiscon - Caputo Cheese Page 09 708-450-0074
Neil Jones Food Company 800-543-4356
Specialty Food Show 212-482-6440
FOODSERVICE EQUIPMENT
Redco Foodservice Equipment Page 04 800-722-5460
Thunderbird Food Machinery Page 45 866-451-1668
Berkel Midwest 800-921-9151
DC Norris North America 231-632-4462
Losurdo Inc 630-833-4650
HEATING & AIR CONDITIONER SERVICE & REP
Mechanical 24 Page 19 847-987-9738
HELIUM
MacCARB Page 40 877-427-2499
HISPANIC FOOD DISTRIBUTION
B & B Food Services 815-834-2621
HOOD EXHAUST & FAN CLEANING
Enviromatic Corp of America Page 18 800-325-8476
Olympia Maintenance 708-344-0344
HOT DOGS
Vienna Beef Page 17 773-278-7800
Crawford Sausage 773-277-3095
Red Hot Chicago 800-249-5226
ICE CREAM
Homer’s Gourmet Ice Cream Page 14 847-251-0477
Instantwhip Chicago Page 46 773-235-5588
Capannari Ice Cream 847-392-2277
Fox Valley Farms 630-231-3005
ICE CREAM EQUIPMENT REPAIR & SUPPLY
Kool Technologies Page 10 630-483-2256
ICE CREAM-EQUIPMENT & SUPPLY
Kool Technologies Page 10 630-483-2256
ICE CREAM-YOGURT
Instantwhip Chicago Page 46 773-235-5588
ICE MACHINE REPAIR & SANITIZING
Major Appliance Service 708-447-4100
ICE MACHINES
Redco Foodservice Equipment Page 04 800-722-5460
ICE MACHINES-SALES-RENTAL OR LEASING
Empire Cooler Service Page 26 312-733-3900
Ice Solutions 24 Page 19 847-987-9738
INSURANCE
Cacciatore Insurance Page 20 312-264-6055
Heil & Heil Insurance Agency Page 16 847-866-7400
ISU Northwest Insurance Services 847-310-0400
Society Insurance 888-576-2438
WM Schwartz Insurance/Gus Romas 847-525-2846
INSURANCE SERVICES
Cacciatore Insurance Page 20 312-264-6055
INSURANCE UNDERWRITTING
Society Insurance 888-576-2438
INSURANCE-INDUSTRIAL & COMMERCIAL
Cacciatore Insurance Page 20 312-264-6055
Heil & Heil Insurance Agency Page 16 847-866-7400
INTERIOR DESIGNERS
Sarfatty Associates 847-920-1100
INTERNET ADVERTISING
Food Industry News 847-699-3300
INTERNET PROVIDERS - COMMERCIAL
Astound Broadband 312-270-5408
ITALIAN BEEF
Bari Beef Page 24 847-695-7555
Devanco Foods Page 22 847-228-7070
Serrelli’s Foods Page 20 877-385-BEEF
Red Hot Chicago 800-249-5226
ITALIAN FOOD SPECIALTIES
E Formella & Sons Page 30 877-598-0909
ITALIAN SAUSAGE
Anichini Brothers 312-644-8004
JANITOR-SUPPLIES
Ramar Supply Co Page 14 708-233-0808
Kranz Inc Division of Imperial Dade 630-254-2666
JAPANESE-FOOD PRODUCTS
Kikkoman Sales USA Page 22 630-954-1244
JUICER REPAIR & MAINTENANCE
Berkel Midwest 800-921-9151
JUICERS-FRUIT & VEGETABLES
Berkel Midwest 800-921-9151
KETCHUP
Red Gold 765-557-5500
KITCHEN EQUIPMENT
A D E Foodservice Equipment 630-628-0811
Berkel Midwest 800-921-9151
KITCHEN FLOORING
Sexton Complete Floor Care Page 29 847-827-1188
KITCHEN-EXHAUST SYSTEMS/CLEANING
Enviromatic Corp of America Page 18 800-325-8476
Olympia Maintenance 708-344-0344
KNIFE-SHARPENING SERVICE
Cozziini Brothers Inc Page 03 888-846-7785
LABEL PRINTERS
Edwards Label Printing 847-663-6600
LABOR SAVING EQUIPMENT
DC Norris North America 231-632-4462
LAW FIRMS
Tuckey Law Page 04 312-701-2200
Laner Muchin 312-467-9800
LINEN SUPPLY & RENTAL SERVICE
Cosmopolitan Textile 773-254-6100
LIQUOR LIABILITY INSURANCE
Heil & Heil Insurance Agency Page 16 847-866-7400
LOGISTICS COMPANIES
Perishable Distribution Solutions 888-491-1641
MATERIALS HANDLING EQUIPMENT
Voss Equipment 708-596-7000
MAYONNAISE
Columbus Vegetable Oils Page 15 773-265-6500
MEAT DISTRIBUTORS
Wagyu Stars 312-866-4712
MEAT PROCESSING EQUIP SALES & SERVICE
Berkel Midwest 800-921-9151
MEAT-SPECIALTY
Specialty Food Show 212-482-6440
MEAT-WHOLESALE
Devanco Foods Page 22 847-228-7070
International Meat Company Page 06 773-622-1400
New S B L Inc Page 44 773-376-8280
Park Packing Company Page 41 773-254-0100
Anichini Brothers 312-644-8004
Chef’s Quality Meats 708-333-0880
MEATS -WHOLE PIGS-GOATS-LAMB
Park Packing Company Page 41 773-254-0100
MEDITERRANEAN FOODS
Olympia Food Industries Page 32 847-349-9358
MENUS-CUSTOM PRINTED
Accurate Printing
MEXICAN FOOD PRODUCTS
708-824-0058
B & B Food Services 815-834-2621
MILK
Instantwhip Chicago Page 46
NEIGHBORHOOD MARKETING
773-235-5588
LED Billboard Trucks 312-924-7979
NITROGEN
MacCARB Page 40 877-427-2499
OILS & FATS-COOKING
Columbus Vegetable Oils Page 15
OILS & SHORTENING
773-265-6500
Columbus Vegetable Oils Page 15 773-265-6500
OILS & VINEGAR
Pastorelli Foods
OILS-COOKING/BULK
Columbus Vegetable Oils Page 15
OLIVE OILS
800-SOS-AUCY
773-265-6500
Columbus Vegetable Oils Page 15 773-265-6500
ORGANIC FOODS
Pastorelli Foods
OVENS-PIZZA
800-SOS-AUCY
N. American Pizza & Culinary Academy Page 08 630-395-9958
Cobblestone Ovens 847-635-0172
OVENS-SALES & SERVICE
Cobblestone Ovens 847-635-0172
PAINTING CONTRACTORS
Sexton Group Floor Care Page 29 847-827-1188
PALLET JACKS
Voss Equipment
PALLETS - ALL TYPES
PARTY-FAVORS & SUPPLIES
Ramar Supply Co Page 14
PASTA-FRESH AND FROZEN
708-596-7000
Walnut Grove Packaging Page 02 217-268-5112
PANCAKE-BATTER & MIX
Tec Foods Inc
PAPER-PRODUCTS
Ramar Supply Co Page 14
773-638-5310
708-233-0808
Alfa Restaurant Supply 773-588-6688
708-233-0808
Cugini Distribution 708-695-9471
Pastafresh Home Made Pasta 773-745-5888
PASTRIES
Chicago Sweet Connection Page 21 773-283-4430
PATIO ENCLOSURES
Thatcher Oaks Awnings Page 43 630-833-5700
PATIO HEATERS
TNG Industries Page 04 708-449-1100
PATTY MACHINES/FOOD FORMERS
Berkel Midwest 800-921-9151
REAL ESTATE LAW
Reveliotis Law PC Page 45 312-230-0160
REFRIGERATION
Redco Foodservice Equipment Page 04 800-722-5460
REFRIGERATION EQUIPMENT REPAIR
CSI Page 44 888-908-5600
Kool Technologies Page 10 630-483-2256
Mechanical 24 Page 19 847-987-9738
REFRIGERATION SERVICE
Ice Solutions 24 Page 19 847-987-9738
REFRIGERATION-EQUIP/COMMERCIAL
Custom Cooler & Freezer Page 06 630-879-3131
Schultz Supply 708-652-2020
RESTAURANT CONSULTANTS
Forklift Restaurant Consulting Page 28 312-493-6310
Stanovich Hospitality 708-359-1911
RESTAURANT EQUIPMENT
Wood Food Systems Page 06 847-949-9663
Berkel Midwest 800-921-9151
DC Norris North America 231-632-4462
FSI/Foodservice Solutions 847-719-6088
Losurdo Inc 630-833-4650
Schultz Supply 708-652-2020
RESTAURANT EQUIPMENT & SUPPLIES
Custom Cooler & Freezer Page 06 630-879-3131
Federal Supply USA Page 31 847-623-1310
Ramar Supply Co Page 14 708-233-0808
Alfa Restaurant Supply 773-588-6688
Berkel Midwest 800-921-9151
Schultz Supply 708-652-2020
RESTAURANT EQUIPMENT PARTS
CSI Page 44 888-908-5600
Berkel Midwest 800-921-9151
RESTAURANT EQUIPMENT REPAIR
CSI Page 44 888-908-5600
RM Services Page 13 331-300-7955
Berkel Midwest 800-921-9151
RESTAURANT EQUIPMENT REPAIR SERVICE
Mr Appliance of West Loop Page 14 312-626-5467
Berkel Midwest 800-921-9151
Cobblestone Ovens
847-635-0172
Major Appliance Service 708-447-4100
RESTAURANT EQUIPMENT-NEW & USED
K & L Liquidation Page 09 847-854-9913
March Quality Used & New Equip Page 07 800-210-5895
Berkel Midwest 800-921-9151
RESTAURANT INSURANCE
Society Insurance 888-576-2438
RESTAURANT MANAGEMENT SOFTWARE
Toast Page 13 224-659-6534
RESTAURANT REAL ESTATE SALES
John Moauro/Realty Executives 708-361-1150
Nick Dibrizzi/Coldwell Banker 708-562-9328
Ted Aretos/ Eatz & Associates 815-761-8334
RESTAURANT-DESIGNERS
Losurdo Inc
630-833-4650
Sarfatty Associates 847-920-1100
RESTAURANT-MANAGEMENT SYSTEMS
Chef Tec Page 10 800-447-1466
ROOF TOP GREASE CONTAINMENT SYSTEMS
Enviromatic Corp of America Page 18 800-325-8476
ROOFS-SALES-REPAIR & MAINTENANCE
Care Sheet Metal & Roofing Page 42 708-387-9784
SALAD-DRESSINGS
Ken’s Foods Page 48 800-633-5800
SALAD-DRESSINGS & OILS
Columbus Vegetable Oils Page 15 773-265-6500
Tec Foods Inc 773-638-5310
SANITATION CERTIFICATION
Illinois Restaurant Association Page 30 312-787-4000
SATELLITE TV SYSTEMS
All Sports Direct 630-918-3000
SAUSAGE
Vienna Beef Page 17 773-278-7800
Anichini Brothers 312-644-8004
Crawford Sausage 773-277-3095
Red Hot Chicago 800-249-5226
SCALES
Berkel Midwest
SEAFOOD
Fisherman’s Pride Page 25
SEATING
Trendler Inc
800-921-9151
800-543-2110
773-255-4407
Waco Manufacturing 312-733-0054
SELF-SERVICE ORDERING KIOSKS
Infi Kiosks
SEWER (MAINTAINENCE) - RODDING & JETTING
888-857-9831
Tierra Environmental Page 09 888-551-1998
SHAKE MIX
Fox Valley Farms 630-231-3005
SHARED KITCHEN SPACE
The Peanut Butter Pig Food Mfg Page 24 847-204-4925
SHIPPING-REFRIGERATED & FROZEN
Perishable Distribution Solutions 888-491-1641
SHORTENING
Columbus Vegetable Oils Page 15 773-265-6500
SIGNAGE-INDOOR & OUTDOOR
American Graphics & Signs Inc
SLICERS - AUTOMATED
888-774-6270
CES Nationwide Page 19 773-533-3333
Berkel Midwest 800-921-9151
SLICERS-SALES & SERVICE
Berkel Midwest
SNACK FOODS
800-921-9151
The Peanut Butter Pig Food Mfg Page 24 847-204-4925
SOCIAL MEDIA MARKETING
Food & Bev Deli Page 09 773-664-4024
SOFT DRINKS
PepsiCo Foodservice 773-893-2319
SOFT SERVE-ICE CREAM/EQUIP & SUPPLIES
Kool Technologies Page 10 630-483-2256
SOFT SERVICE MIX
Fox Valley Farms
SOFTWARE PROGRAMS - CUSTOM
630-231-3005
IT Impact Inc 312-806-7438
SOUP BASES
Tec Foods Inc 773-638-5310
SOUPS
Bistro Soups (Div of Vienna Beef) Page 17
773-278-7800
Vienna Beef Page 17 773-278-7800
SOUS - VIDE COOKING EQUIPMENT
DC Norris North America 231-632-4462
SPECIALTY FOODS DISTRIBUTOR
Specialty Food Show 212-482-6440
SPICES
Tec Foods Inc
SPIRITS
773-638-5310
R Jelinek Midwest 708-691-3895
STAFFING-SERVICES
Atlas Employment Services Page 07 847-671-1557
STEAM CLEANING
Olympia Maintenance 708-344-0344
SUPERMARKET EQUIPMENT
CES Nationwide Page 19 773-533-3333
Berkel Midwest 800-921-9151
SUPERMARKET EQUIPMENT REPAIR
Berkel Midwest 800-921-9151
SUPERMARKET- EQUIPMENT/ NEW & USED
Berkel Midwest
TABLES - DINING ROOM
THEATERS AND VENUES
Onesti Entertainment Corporation
TOMATO PRODUCTS
Neil Jones Food Company
Pastorelli
Food
TRUCK
630-962-7000
800-543-4356
800-921-9151
i2i Design Page 20 847-890-9684
TABLES-ALL TYPES
Chicago Booth Page 13 773-378-8400
Waco Manufacturing 312-733-0054
TAMALES
Supreme Frozen Products
TAX APPEALS (PROPERTY)
773-622-3777
Reveliotis Law PC Page 45 312-230-0160
TAX PAYMENTS
Cook County Treasurers Office 312-443-5100
TEMPORARY STAFFING
Atlas Employment Services Page 07
TEST KITCHEN SERVICES
B & B Food Services
847-671-1557
815-834-2621
Join Us for Our Next Free Food Business Networking Event!
Monday, Dec. 2
5 - 9 p.m. Moretti’s Chicago 6727 N. Olmsted, Chicago
Joe Fontana is Owner of Fry The Coop Restaurants. As Joe opens his ninth restaurant location, join us for insights on his secrets of success , including: progress is success; never stop learning; set goals, and work to accomplish them; when you stop moving forward is when you fail; and better yourself every day in some small way. Discover Joe’s insights of starting with one location and making grand plans to scale his restaurant concept. Free for industry professionals.
Free for Food Business Professionals, Chefs, Owners, and Buyers. Free to Attend, Learn and Network. Free Food Tastings and Raffle Prizes.
‘Jason Aldean’s Kitchen and Bar’ to Debut in Vegas Revenue Soars for Frozen Meat
TC Restaurant Group, a premier owner-operator of entertainment and dining destinations, is teaming up with country superstar and Academy of Country Music Artist of the Decade Jason Aldean to bring Jason Aldean’s Kitchen + Bar to the Las Vegas Strip this fall 2024. TC Restaurant Group is known as the leading operator in Nashville’s famed lower Broadway district and aims to deliver the best of the Music City experience to Las Vegas.
Located at 63 CityCenter at the corner of Las Vegas Boulevard and Harmon Avenue, the 22,500-squarefoot, two-story venue will feature two music stages with regular live performances ranging from country
to pop to other top 40 genres. The venue will include a 250+seat main dining area, seven bars and a spectacular outdoor elliptical patio offering unparalleled views of the Strip as well as a 15,000-square-foot second floor of entertainment with velvet-tufted booths, resident DJs, an additional live music stage and an elevated VIP bottle service section. The Las Vegas location will also feature a signature 4,000-square-foot patio with views of the Strip for a one-of-a-kind late-night experience.
Frozen meat generated $667 million in sales for May 2024 , according to data from 210 Analytics, Circana and the American Frozen Food Institute. Jensen Meat Co. offers a line of individually quick frozen burger patties in various shapes, sizes and lean-to-fat ratios; White Castle operates four frozen retail plants producing various beef and chicken products; Bubba Foods has introduced a frozen Smashed burger made of beef chuck; and Juicy Lucy Burgers offers three varieties of frozen patties.
– Source: Meat & Poultry Online
With many years of experience and multiple distribution facilities throughout the Midwest, MacCARB has developed a reputation as the most trusted beverage gas, and service fulfillment companies around. Whether you need beverage grade carbon dioxide, nitrogen, helium, blended gases or just plain service, MacCARB is your single one stop shop.
Personalized Service, Call us
Chick-fil-A will open an elevated drive-thru with a food conveyor belt in the Atlanta-metro area, according to a press release. The chicken chain says its elevated drive-thru can serve two to three times as many cars as its standard stores. The unit has no dining room. The unit is Chickfil-A’s second test of an experimental concept this year, following the opening of its mobile-ordering test unit in New York City.
Blending AsianAmerican Brunch Influences
Restaurants from California to Texas and Thailand are carefully balancing Asian and American flavors and ingredients for novel approaches to brunch, with dishes like Thai tea French toast. At Breaking Dawn in Los Gatos, Calif., owner Liz Truong looks to her daughter’s favorite foods to create a menu that includes Resting Brunch Face, fried chicken and Vietnamese iced coffee syrup atop a green pandan waffle, and at the Peached Tortilla restaurants in Austin, Texas, chicken katsu curry comes with a fried egg. – Source: AP
The Honey Baked Ham Company is back with new gameday offerings, perfect for watching at home or tailgating at the game. While Honey Baked is best known for serving up holiday celebrations, it’s only fitting that the brand associated with tradition and connection plays a role in gathering around the big game.
Le Sauce & Co Launches Line of Premium Pasta Sauces
Le Sauce & Co is renowned for its collection of restaurant-quality finishing and pasta sauces . They are set to launch three of their crowd-favorite products in Jewel Osco supermarkets this fall. Food & Joy go together. Le Sauce & Co. Exists to help you turn everyday into a gourmet food experience without the added time or effort. We think delicious food equals more joy and we hope you do too!
Honey Baked's gameday spread with Laura Rutledge
SATISFIED CUSTOMERS INCLUDE:
Buona Beef + Four Corners Tavern Group + Bravo Restaurants + Gino’s East + Pompei Bakery Turano Bakery + Chicago Pastry + Phil Stefani Restaurants + Scooby’s Drive-In + Devanco Foods Angelo Caputos + Brookhaven Marketplace + Gene & Georgetti’s + Burrito Parilla + Taco Bell Mission Barbecue + Starbucks + Chipotle + Paisan’s Pizza + Jim’s Original Lucca Osteria & Bar + Rosati’s Pizza + Ala Carte Entertainment Group
Vienna Beef Inducts Luke’s of Mundelein Into Hot Dog Hall of Fame
Newest Member of HOF Has Been Serving Famous Chicago Style Hot Dogs and More for 25 Years
Vienna Beef, the legendary Chicago company synonymous with the city’s iconic Hot Dogs, Italian Beef and other products, announced that Luke’s of Mundelein (551 N. Lake Street) was inducted into The Vienna Beef Hot Dog Hall of Fame. Bob Schwartz, Senior Vice President at Vienna Beef, bestowed the honor on the local vendor that has been providing exceptional customer service and quality food for 25 years. Luke’s of Mundelein was presented with a commemorative Vienna Beef Hot Dog Hall of Fame plaque, banner, pin, and Hall of Fame branded t-shirts at the event. Luke’s of Mundelein in Mundelein, IL has been a neighborhood gem since 1999.
Luke’s of Mundelein with Mike Majestic at the helm has been around for a quarter century and rocking their eye popping digs for the past 10 years. With a well-crafted menu featuring their homemade Italian Beef, meatballs, Chili and an array of Vienna Beef Sausages, burgers, chicken sandwiches, subs and salads; Mike has covered all food bases including daily specials, specialty sandwiches, sides and shakes. All with a motto of “freshness, friendliness and cleanliness”.
Mike is proud of the business that he and his staff, David Cook and Adam, have developed. They have also created in-store community fundraisers; Sponsoring Mundelein High School events such as the Chrome Club Band, in addition to other community sporting events. Luke’s has also won awards for Daily Herald Readers’ Choice and Best Hot Dog. They have continued to receive great support from the neighborhood and Mike’s family including his wife Tabitha and their children Ryder and Caitlin, as well as his mom Ellen in South Carolina. Vienna Beef is proud to have been a part of their growth into a Hall of Fame worthy business by providing quality products with marketing support from the very beginning. The Hall of Fame was created to honor great foodservice operators that have developed into neighborhood landmarks such as Luke’s and their standout building featuring an iconic outdoor wall mural.
Out of thousands of Vienna Beef customers over the years we have recognized only 152 nationwide since the award was created in 2006. From the entire Vienna Beef family, we recognize Luke’s of Mundelein as the 153rd recipient.
– For more information visit: ViennaBeef.com/Hall-of-Fame
Founded in 1893, Vienna Beef manufactures and distributes Hot Dogs and Sausages following its time-honored original recipes, with premium domestic beef hickory-smoked for authentic flavor. Austrian-Hungarian immigrants Emil Reichel and Samuel Ladany introduced their family Frankfurter recipe at the legendary Columbian Exposition/World’s Fair and the same recipe is still used over 131 years later. The company also produces Pickles and Condiments,
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‘Big Shoulders’ continued from cover
Daily’s Premium Meats, master of producing quality bacon for more than 130 years, announces the launch of two new products: Hot Honey and Spicy Maple flavored thick-cut bacon . New Hot Honey and Spicy Maple seasoned bacon showcase the brand’s commitment to delivering innovative breakfast meats.
corner where Tim would begin to roast the beans on site. You would think their main focus would be the coffee itself, and while it obviously was a big part of their coffee company…they will be the first to tell you that they founded Big Shoulders Coffee with hospitality as their main value and focus. Hospitality has been woven into everything they do, and it begins internally for them. “If we can’t care for each other, we certainly can’t care for the guest.” Patricia says. This has truly set them apart in the coffee world and from that they have been able to move into a roasting facility and in turn, open more cafes. They just opened their sixth location located in the Lincoln Park neighborhood where they are excited to expand on their drink offerings for guests. You can expect everything from a classic drip coffee or flavored latte to a brand new spirit free cocktail menu that uses coffees, teas, and botanicals as the base.
Clark Discovers Game-Changing Frying Oil Alternative
Michelin Star Chef and James Beard Award winner Johnny Clark from the restaurant “Anelya” continues to captivate the people of Chicago with the vibrant flavors of Ukrainian cuisine. But which product has become the true revelation of the year for Johnny himself?
His culinary repertoire includes the beloved kvass, borshch and an array of other traditional ingredients. But now, a new product has truly blown him away – EFFO (Effective For Frying Oil).
“I couldn’t believe it at first – a product with such exceptional qualities, packaging, and an innovative oil longevity testing service, made in Ukraine! It’s really great stuff, it lasts up to 3 times more as other fryer oils and does not leave any greasy aftertaste!” Johnny exclaims. This is about a new player in the U.S. foodservice market: EFFO – professional cooking oil.
Many people know that Ukraine is a world leader in the production of traditional sunflower oil. EFFO is high-oleic sunflower oil, boasting an impressive 82% Omega-9 (for comparison, olive oil contains the same level of Omega-9), making it not just useful, but a safe and health-conscious choice,” Johnny passionately shares.
The Ukrainian product is making waves in the U.S. market, winning over the hearts of chefs with its outstanding benefits.
Great Efficiency
• Lasts three times longer than your existing oil.
• More cycles of frying.
• Much less absorption in a product.
• High smoke point (- 455 F).
Great Food Quality
• Cooked food stays fresh longer.
• Delicious golden crispy crust.
• Highlights ingredients’ natural flavors.
Great Healthiness
• Non-GMO, non allergenic.
• Heart-healthy (82% of omega 9).
• Reduces bad cholesterol (LDL).
– For more information, see their ad on page 23.
States Spending the Most on Takeout
Minimum Investment for Maximum Exposure
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Our magazine is trusted by owners, chefs, managers, buyers, and suppliers to find the companies they need. Generations of Chicagoland buyers have relied on our publication and directories. Our subscriber list is qualified and reaches all levels of Chicagoland’s food industry. To get listed in our directories, call 847-699-3300.
24 Days Nuts and Snacks Advent Calendar
With VALERIE MILLER TRAVEL
Vacations by Rail Releases Exciting New Excursions for Early-Bird Bookers
The 24 Days of Nuts & Snacks Advent Calendar offers a scrumptious journey through December with a variety of gourmet treats Each day unveils a new snack, including salty roasted cashews, tamari almonds, a fruity seed mix, and a tropical fruit blend. Enjoy bold flavors with buffalo-style pumpkin seeds, BBQ almonds, and zesty ranch cashews (dairyfree). For an extra kick, dive into the spicy Asian crunch mix. Perfect for food lovers, this calendar transforms the holiday countdown into a daily indulgence of savory, sweet, and spicy delights, making each day a flavorful celebration. Will be available for on dmsnacks.com and Amazon soon.
“If you think you are too small to make a difference, try sleeping with a mosquito.” – Dalai Lama
Vacations By Rail, North America’s leading supplier of train vacations and the trusted authority on rail, is launching all new, oneof-a-kind excursions as part of their early booking offers for 2025. This impressive catalog of excursions invites travelers from all walks of life to book an excursion that includes a mix of rail and cruises, available both domestically and internationally.
New Domestic Excursions
Alaska Northern Lights and Winter Nights: Seek the magical aurora borealis on a sensational winter journey from Fairbanks to Anchorage, riding the amazing Aurora Winter Train in the shadow of Denali. An evening in the wilderness provides a great chance to catch the Northern Lights, while an exciting dog-sled ride through the snow-covered tundra and a curling lesson help uncover the culture and character of the Last Frontier.
New International Excursions Available GoldenPass and the Majestic Rhine: Experience a vacation of a lifetime with an enchanting Rhine River cruise followed by a rail adventure on the cutting-edge GoldenPass Express. From the streets of Amsterdam, where historic landmarks meet modern charm, to the picturesque Moselle Valley and the legendary Rhine Gorge, every moment is a cultural experience. Step aboard the Amadeus Star, where
luxury and comfort await as travelers marvel at the architectural splendor of Cologne, explore the traditional towns of Cochem and Rüdesheim, and unravel the storied past of Heidelberg and Speyer.
Treasures of the Rhine
This beautifully scenic, easy-paced cruise takes travelers to the amazing towns and cities of the Rhine River. Sailing by the most enchanting landscapes, discover historic Heidelberg and medieval Strasbourg along with the sensational vistas of the glorious Rhine Gorge. From Cologne, travelers sail south to explore the charming town of Koblenz, enjoy a guided tour of stunning Heidelberg, and wander Strasbourg’s winding alleys lined with half-timbered houses. This is only a preview of some of the Vacation packages available. For additional information on Vacations By Rail and its collection of rail tours, visit vacationsbyrail.com.
For over 20 years, Vacations By Rail has been showing people the best of the world
Whether that means planning a getaway with a loved one, a guided city escape, or the trip of a lifetime, the team at Vacations By Rail curates experiences for every individual and every type of vacation. Using extensive expertise in global destinations, the team creates seamless itineraries with various transportation choices and amazing accommodations to ensure travelers get the best experience in their chosen locations. Vacations By Rail provides the largest selection of rail and cruise trips including escorted rail vacations complete with a Tour Manager, as well as cruise vacations and independent vacations both domestically and internationally. While choosing from the biggest selection of rail vacations and cruises, Vacations By Rail provides dedicated rail specialists to guide each patron through questions and bookings. For more info -visit vacationsbyrail.com.
Chicago Makes Its Mark at California Pizza Challenge
Congratulations to all the competitors at the California Pizza Challenge, sponsored by Real California Milk, for their impressive work at the California Restaurant Show and The Pizza Tomorrow Summit. Judges sampled some of the nation’s best pizzas, with a strong representation from the West Coast.
Chicagoland was represented too. Giovanni Labbate of Tievoli Pizza Bar in Palatine, IL, claimed top honors in the Non-Traditional category, one of the confrences main culinary events. Tievoli Pizza Bar, known for its innovative approach to classic dishes, is a standout in the Chicago suburbs.
Giovanni’s skill and creativity earned him this prestigious win, showcasing the unique flavors and techniques that make Tievoli Pizza Bar a favorite in Palatine.
In a closely contested second place was Alex Koons of Hot Tongue in L.A., followed by Jamie Culliton of The Nona Slice House in Safety Harbor, FL, in third.
Food Industry News Steps Up to Promote Restaurant Dining
In September of 2024, Food Industry News launched a billboard campaign aimed at encouraging Illinois residents to support local restaurants, dine out often, and bolster the local food industry and its hospitality workers
In partnership with OUTFRONT Media, the campaign features a series of billboards strategically placed along Chicagoland’s busiest highways, including Interstates 294, 355, 94, 90, 55 and 57, as well as having them posted in high traffic neighborhoods in Chicago such as River North and Streeterville. These billboards are expected to reach millions of consumers, reminding them of the vibrant and diverse dining options available throughout the region.
When asked about the motivation behind this initiative, Cary Miller, VP of Food Industry News, stated, “We want to do everything we can to support the local food industry, our readers, their employees, and the great suppliers that sustain them. This billboard campaign will undoubtedly reach people who love Chicago for its food and hospitality. We hope it will serve as a powerful reminder for diners to experience Chicago’s restaurants more often.”
When you offer as many irresistible wing sauces as we do (15 and counting), you tend to draw a crowd. A very large one. That’s because Sweet Baby Ray’s delivers the kind of big-time flavor that satisfies, wing after delicious wing. See for yourself why The Sauce is the Boss!®
sbrfoodservice.com for menu inspiration and product information
