ISSUE 27 • july – september 2012
www.fdrive.co.uk
Introducing
UFI Filters FPS announces an exciting new partnership Inside this issue:
Online warranties Electronic application is set to streamline the warranty process
Just ADD-IT FPS takes you through the science of additives and maintenance
Note from the MD Welcome to our new-look Vital News magazine. We’ve had an interesting summer this year – very red, white and blue. It began with the Diamond Jubilee, followed by the Euro Championships and then the Olympics. (All of this on top of confused weather and confusion in Europe.) The Olympics will bring more logistic challenges than the holiday season normally brings. However we have our plans in place, and with the strength of our branch operations serving our customers locally, we are ideally placed to support customer demand by responding to local requirements. At the time of writing, confusion in Europe is at its peak. A second Greek election is pending, the Spanish banks are wobbling and the general uncertainty is holding business back. The Eurozone members have a simple choice: either underpin all the economies with European bonds and joint responsibility, or fragment and jettison the weaker members. The former is politically challenging for the stronger members, particularly Germany; the latter is politically expedient but will have severe economic consequences – from which the UK will not be exempt. Despite the uncertainty, it’s a case of business as usual for FPS as we continue to invest in new products and services. In this issue we’re not only introducing a new-look, we are also celebrating our new partnership with UFI Filters, re-launching the Add-It maintenance programme, and we’re also launching an online warranty application. All of these changes are intended to help us serve you better and I sincerely hope that we are achieving that.
The UFI partnership gives FPS the opportunity to provide a credible Tier 1 filtration offering, and with our highly attractive Reisse programme in support we can now offer a market leading filtration package. UFI has a strong OE pedigree and the brand is well recognised amongst mechanics and fitters, so we expect this programme to bring good opportunities for the factors who invest in the brand. Customers can choose to buy locally to support their current programme, buy certain unique references from our NDC at favourable terms, or become full stockists supported both from the NDC and their local branch. Following customer feedback, the Add-It range of maintenance products now benefits from more eye-catching packaging. Inside the bottles, each product contains the same high quality ingredients trusted by garages. FPS has worked closely with Add-It’s manufacturer to produce a host of support materials for stockists, including point-of-sale materials, posters, leaflets and merchandising options. In the last issue of Vital News we showed you how you can utilise our value added services to streamline day-to-day business processes with a look at our new online labour claim module. Now, you can go one step further by using our eWarranty module which allows you to process claims for a variety of suppliers more quickly and easily than ever before, with full visibility and traceability – a real benefit. I hope you enjoy reading this issue of Vital News. Proud to support
Neil Davis Managing Director, FPS ndavis@fpsdistribution.co.uk
Inside this issue… 2 Note from the md
Neil Davis, Managing Director of FPS, welcomes you to this edition of Vital News
11 Sense of timing
Cambiare asks:
How well do you know your engine sensors?
3 For your information
12 Newsdesk
4 Introducing: UFI Filters
14 Well oiled
Vital product news
How FPS’ new partnership with Europe’s leading filter manufacturer will benefit the aftermarket
6 Testing, testing, O-A-P
INA argues that cheap imitations are no substitute for an OE quality part
7 False economy
Gates explains why a complete timing belt
system repair makes good economic sense
8 Just Add-It
Why the appliance of science keeps Add-It’s
additives and maintenance products at the cutting edge
10 Sales injection
The latest in common rail diesel technology with CR Diesel
What’s new in the aftermarket – now expanded with even more news! Comma describes the inexorable rise of the engine-specific oil
16 Warranties go online
Vital News finds out about FPS’ new electronic eWarranty application
17 Braking with tradition
The latest developments in brake hydraulics, described by LPR
18 FPS product index
An up-to-date listing of the extensive product lines supplied by FPS 20 Competition time
in a stunning Omega Seamaster watch W with Vital News and Remy!
New product news in detail New to Range (NTR) figures show that during May FPS introduced 1,100 new parts from 36 different suppliers.
CR Diesel
– over 160 new parts!
Remy Transmission – Range Enhancements
New CR Diesel references include 94 common rail fuel injectors and 68 common rail fuel pumps. These new parts include a range of Piezo crystal common rail injectors. This type of injector uses Piezo crystals as part of a rapid actuator to control the injection valve which can switch five times faster than a solenoid.
Contact FPS today for more details on this range development and any other enquiries you may have regarding Remy.
Piezo injectors are now available for the popular Mercedes Sprinter LCV
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A number of key Remy driveshaft references have been added to the FPS range. New parts cover applications such as the Fiat Multipla (00-06) [part no. DRDS09203] and the Ford Galaxy (00-06) [part no. DRDS10064].
The applications covered by the Piezo injectors include the Mercedes Sprinter 2.2CDi (08>) and Audi A4 3.0 TDi (07>) – now available to order from FPS.
Kilen announces list price reduction The reduced pricing is available to all FPS customers, giving you the opportunity to purchases high quality Kilen products at competitive prices. You can obtain price files from your local branch or download them from the F:Drive.
FREE Marketing Support FPS can provide tailored marketing materials to help you push your sales. The latest flyers include: > Add-It Fuel Treatments – All the information you need > Travelling in France this summer? You’ll need an NF Approved Breathalyser > First Aid Essentials – Includes order form > Office Supplies – NOW AVAILABLE > Outdoor Leisure Range And much, much more… To request your FREE marketing materials contact your local FPS representative – materials are provided subject to status and availability.
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Kilen has reduced the list price on 51 fast moving coil springs, with a weighted price reduction of 22%. Customers will find significant reductions on individual references. For example, part no. 51404, which is a fast moving coil spring for the Citroën C4 (11/04>), has been reduced by 50.6%.
Citroën’s C4 model benefits from Kilen’s coil spring price reduction
Latest
Catalogues Look out for the following new catalogues… • NGK, Spark and Glow Plug Catalogue 2012 (SM009NGK0412) • BTN Turbo, Turbocharger Product Catalogue (BTN PRODUCT 2012)
for your information 3
Introducing: U FPS has formed a new partnership with OE filter manufacturer UFI FILTERS. Vital News finds out how motor factors stand to benefit from this new partnership. UFI FILTERS is the first choice filter supplier to a number of the world’s vehicle manufacturers, from Alfa Romeo to Volvo. In fact, UFI provides a full range of air, cabin, fuel and oil filters as original equipment to over 70 car manufacturers. Its OE pedigree, combined with on-going programmes of range and technological development, makes it the perfect Tier 1 filtration supplier. Thanks to this new partnership with FPS, the full UFI range, including over 100 filed patents applied to original equipment and aftermarket products, is now available to motor factors with same-day replenishment support.
Hi-tech filtration solutions
Why should you choose UFI?
The natural properties of diesel (it is heavy and inert so it will not vaporise like petrol), make it easy for air and moisture to penetrate the fuel. This means that diesel will hold water molecules in suspension. These water molecules can cause major problems with high specification parts, such as the premature oxidisation and failure of fuel injectors. Consequently, water condensation in diesel tanks is a major issue.
Engines are becoming increasingly sophisticated and the evolution of engine technology means that filtration systems, especially fuel and oil applications, demand a hi-tech, high quality replacement. Emission controls, and the fact that engines are working at very high pressures, along with all of the associated issues around diesel injectors, mean that fitting a filter that is not up to the job can cause serious engine damage. Mechanics know this and demand for UFI filters is surging amongst them. Every filter UFI supplies to vehicle manufacturers is co-branded with both vehicle manufacturer and UFI details. This gives confidence to fitters and mechanics that car manufacturers trust UFI, and that its filters will offer the correct level of protection. Seeing that the VMs trust UFI means that fitters trust it too, and so should you.
UFI has over 100 filed patents, covering areas such as filtering media, water detection devices and filter shapes. These patents are used on many different filters according to the requirements and specifications of the vehicle manufacturer. UFI’s patented filters include the H2O, Defender and ONE ranges – these are hi-tech fuel filters with excellent water separation capabilities, designed to cope with the demands of the latest common rail diesel engines.
UFI applies cutting edge technology and innovative filter media to manufacture fuel filters that offer total engine protection. Unique filter materials, combined with a layer of synthetic filter fibres, separate water molecules from the fuel, preventing it from passing through to the cellulose filtration layer and protecting the injectors and injection pump of the latest common rail diesel engines.*
≥ UFI supplies fuel filters for the
latest common rail fuel systems and traditional port injection systems
4 filtration
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FI Filters Some H2O and Defender references, depending on the application, include hi-tech sensors which measure the water content in the unit and discharge the excess liquid. The units also contain heater elements to ensure the fuel is at the correct temperature for optimum performance during extreme conditions. These advanced technologies give UFI’s H2O and Defender filters a water separation capability in excess of 95%, as demanded by the leading vehicle manufacturers. In fact, on these applications they are the only filters on the market that provide such high levels of water separation.
Who is UFI? > Tier 1 filtration solution > Leading OE manufacturer > Race team partner UFI in numbers • OE supplier to more than 70 vehicle manufacturers • The UFI Group manufactures over 60 million aftermarket filters a year • The UFI range includes over 100 patents filed The UFI range is now available for same-day delivery from FPS.
How can you benefit from UFI’s expertise? Be aware, mechanics know that these fuel filters are critical components in a common rail diesel system, and are UFI’s patented H2O filter eliminates water molecules from the vehicles willing to pay a premium to ensure the fuel supply job is done correctly the first time. Fitting an UFI filter will give them confidence that they are offering the correct level of protection. Failure to fit the right filter could land the garage with a big repair bill if water ingress causes long-term engine damage.
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Applications covered by UFI’s OE fuel filters include: Alfa Romeo 147 1.9 JTD (02/03 >) Audi A3 1.6 (03/03>) BMW 320d (E90) (02/10>) Ford Ka 1.3 TDCi (10/08 >) Saab 9-3 1.9 TiD (06/04 >) Vauxhall Astra 1.9 CDTi (08/04 >) Please refer to Autocat or the F:Drive for up-to-date application data
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Not only is UFI a leading OE manufacturer, it also manufactures over 60 million aftermarket filters a year, all of which are produced to the same high standards as the original units. UFI’s aftermarket division is able to draw on the unique assets and heritage of the OE Research Centre and the Hi-Tech Racing Division, and transfer this technological know-how to benefit the aftermarket products. The standards behind UFI products for the independent aftermarket are the same as those designed for OE filtration systems. Every month the UFI aftermarket team carries out a market report for each country with a view to meeting the specific requirements and demands of each market on range and expected volumes. So far this year, UFI has introduced over 150 new references for the UK aftermarket to guarantee effective coverage of the UK car parc. All of the filters sold in the UFI aftermarket catalogue comply with the BER 2010 directive and therefore have quality standards matching the original equipment, giving repair shops guaranteed vehicle repair and maintenance. All of this, combined with an on-going programme of range development and commitment to producing unique filtration solutions at the cutting edge of technology, make UFI the perfect Tier 1 filtration supplier to FPS and its customers. If you would like to know about the opportunities that becoming an UFI stockist brings, call your local FPS Sales Representative or branch today. *See page 10 for an article on common rail fuel injection
filtration 5
Testing, Testing, O-A-P INA, inventor of the overrunning alternator pulley (OAP) warns factors to beware of cheap imports and explains why it is worth investing in OE. Vital News visits INA’s testing centre and finds out first-hand how copy units fail to measure up to the INA part. The power and compression strokes of the internal combustion engine involve the acceleration and deceleration of the crankshaft whose rotational irregularities are transferred to the engine accessories through the accessory drive belt. This eventually causes issues such as: increased noise and vibration levels, excessive force through the tensioner and belt, and ultimately the premature wear of components in the drive system. The alternator has the biggest impact on the accessory drive belt. To help protect all of the ancillary components driven by the belt, INA’s engineering team developed the overrunning alternator pulley (OAP), which allows the alternator to decouple from the drive system and prevent premature wear. Engine designers were quick to spot the potential of the idea, and since 1995 INA has provided more than 60 million OAPs to vehicle manufacturers worldwide. In fact, the OAP is so successful that competitors are producing their own ranges by attempting to copy the original INA design and technology. So, when a new product appears on the market, INA product engineers test it against OE specifications. The objective is to measure torque and coupling durability, bearing fatigue and the overrunning function whilst also giving a direct comparison to the INA original equipment unit. The table to the right demonstrates the superior performance of the INA unit.
the test, which will no doubt fall well short of the 1,000 hours expected to be completed if the part is intended for fitment as original equipment. To guarantee that your replacement OAP is not going to let you or your customers down, insist on supplying a genuine INA part – designed and engineered by the ORIGINAL manufacturer. With an aftermarket range of 160+ part numbers, INA is the global market leader in OAP technology. The full range is available to order from FPS.
Schaeffler OAP Comparison Results Each OAP was tested for up to 600 hours on a heated mounting at a radial load of 1,000N and at speeds of up to 6,000rpm, with half the time loaded and the other half unloaded to best simulate engine bay conditions.
Extra Protection Another feature of an INA OAP is that even in the unlikely event of component failure it will continue to maintain its full running properties because it has been engineered to fail in a ‘locked’ position. This element of the design allows the auxiliary belt to continue driving the alternator even if the internal mechanism of the OAP has failed, and is unique to INA products. Every competitor design tested so far has failed to include these emergency running properties, so there will be no drive to the alternator when it fails. Some manufacturers are now issuing “5 Year Life” testing certificates (guarantees the part will have a 5 year life) with their products, but fail to mention that the testing involved is purely an operational function test and is not carried out to the same specifications and guidelines which are placed upon INA as an original equipment supplier. This could mean that there will have been no speed and load variations imposed on the components during
6 overrunning alternator pulleys
The test results show that the two competitor OAP units failed well short of the 600 hour target, whilst the original INA components all sailed through the test, easily exceeding the lifetime expectations of the part. The INA units also achieved a maximum alternator speed of 20,000rpm (whilst still retaining full drive capacity) as well as a maximum engine speed of between 6,666 and 8,000rpm, depending on the ratio. The competitor units started to slip (losing drive) at a speed of around 8,000rpm, with a maximum engine speed of 3 – 3,600rpm. These results highlight the inability of the copied components to reproduce the decoupling effects of the original equipment part without incorporating the advanced technology that is built into each INA unit.
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False economy In a tough economic climate, everyone wants to keep costs down. Gates explains that it is all for cost savings – but only if it makes sense. Vital News finds out more. Garages want customers to return because the service is good, rather than because it is cheap. Carrying out inappropriate repairs based on the end user’s assessment of what is sufficient, rather than what is really appropriate can lead to problems. And when these problems emerge later, the garage can be held liable for the cost.
Consider this… It was a typical drive system job for a mechanic in the North of England. The Vauxhall Vectra 1.9 CDTi has the same engine (Z19DTH) as those of several Alfa Romeo, Fiat and Saab models, so the layout was familiar to the garage. The mechanic ordered the appropriate Gates PowerGrip® Kit (part no. K015623XS), containing all the parts needed to replace the belt according to the manufacturer’s recommendations. However, it does not contain all of the parts required to overhaul the drive system. Thoughtfully, the motor factor recommended the PowerGrip® Kit Plus Water Pump (part no KP15623XS). This includes a timing belt kit AND the correct water pump for the vehicle – the complete overhaul.
Failure of the water pump before the second duty cycle is complete could result in premature belt failure and, inevitably, engine damage. According to Gates, the average cost of a repair in this instance would be £1,000. The ICME time for this repair is 2.4 hours regardless of which repair option the customer chooses. The garage would charge for three hours at £30 per hour. PowerGrip® Kit
PowerGrip® Kit Plus Water Pump
– water pump IS NOT replaced
– water pump IS replaced
(Part no. K015623XS)
K015623XS Labour Subsequent water pump failure repair: Labour & replacement parts Total
(Part no. KP15623XS)
£130* KP15623XS £90 Labour
£180* £90
£1,000 £1,220** Total
£270**
Winning argument The garage demonstrated that changing the water pump at the same time as the belt added less than 23% to the bill. Whereas, engine damage caused by the failure of the water pump would increase the bill by almost 500%. The customer was satisfied and the water pump kit was installed.
Don’t forget the warranty Gates OE quality timing belts are engineered together with the metal parts, so you can be sure you have the correct part for the application. While the garage could have shopped around for a lower priced water pump, often cheaper products do not offer the same OE quality and warranty that come with Gates products. If a problem arose and a warranty claim was made, it would involve TWO investigations: one from Gates, the belt kit supplier, and a second inspection from the water pump supplier, substantially increasing the amount of time the vehicle was off the road. All Gates PowerGrip® Kits Plus Water Pumps are covered by one warranty. ≥
The customer asked the garage to install just the belt kit, to save money on the repair. Faced with a choice between what was best for the vehicle and what the customer wanted, the motor factor advised the garage to adopt the role of “technical expert” and make the following observations.
Cost benefit analysis According to the odometer, the belt was due for replacement. At this point, the water pump had been operating for the same number of miles as the belt; that is, one full duty cycle. Leaving the water pump in place assumes that the bearing is able to perform at full capacity for a second full duty cycle.
vital news issue 27
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Choose Gates PowerGrip® Kit Plus Water Pump for the complete drive system overhaul
Gates PowerGrip® kits include a timing belt and all the metal components needed to replace the synchronous drive belt system
FPS stocks the complete Gates range, including PowerGrip® Kits and PowerGrip® Kits Plus Water Pumps. To find out more about the range, call your local FPS Representative. *Quoted figures refer to the retail price offer to the customer **Excludes coolant
drive system repair 7
Just Add-It
Vital News talks to Add-It to find out about the science behind its comprehensive range of additives and maintenance products. With products ranging from Radiator Flush and Petrol Treatment to Engine Degreaser and White Grease, the Add-It range satisfies the maintenance needs of modern motor mechanics and car enthusiasts. The aerosol range caters for the majority of day to day maintenance requirements, while the range of ‘under-the-bonnet’ additives keeps combustion and cooling systems in top condition. As engine technology evolves, so too must these seemingly simple, yet important, products. All of the formulas produced by the Add-It team are developed by highly trained chemists who ensure that the range is kept up to date with the latest developments in automotive engine technology and is relevant to the current car parc. The range is split into four colour-coded groups: 1) Cleaners (blue caps), 2) Greases (black caps), 3) Additives & Leak Treatments (red caps) and 4) Lubricants (green caps). Here are some of the highlights.
Cleaners A clean engine, one that is free of sludge, rust and particulate build-up, operates much more efficiently than one that is blocked up with deposits. Of course, keeping an internal combustion engine clean is not easy as the very act of combustion creates a number of by-products which can clog the engine. Using a Carb Cleaner to remove deposits will restore the efficiency of the induction system by eliminating rough idling, stalling and improving fuel economy. Add-It’s Carb Cleaner removes oil, grease, varnish and gum deposits from the metallic components utilised in carburettors and fuel injection systems. The formula is a powerful blend of specially selected solvents that can be used on all carburettor types and works as an effective degreaser for all metallic parts, including carburettor bodies, air control valves, throttle bodies and air intake butterfly valves.
8 additives & maintenance
One of the most important factors when changing oil is to remove all of the dirt, sludge and particulates that have formed and hardened inside the engine before the new oil is added to the system. Using a product such as Add-It Engine Flush offers extra protection because it thins the oil prior to removal, allowing it to drain away more quickly, taking all of the dirt and sludge with it. Simply adding the Flush to the system and running the engine for 10 minutes will eliminate these contaminants from the system. Mechanical parts must also be kept clean if they are to operate at optimum efficiency. The powerful spray action of Add-It’s Brake Cleaner makes it a favourite with professionals, allowing them to clean brake and clutch parts without the need for dismantling. Based on a fast evaporating, highly refined hydrocarbon solvent, it removes surface contaminants such as oil, grease, and dust – it also acts as a dust suppressant, preventing dust from escaping into the working environment.
vital news issue 27
Greases Some brake pad manufacturers produce their pads with harder linings which tend to last longer and stop quicker under heavy use. However, the pad material tends to produce squeal when the brakes are applied – caused by vibration between the pads, disc and caliper. While this is perfectly normal, it can be irritating. Add-It Copper Grease is a three-phase lubricant and anti-seize compound that stops and prevents brake squeal when applied to the moving parts on the reverse of the pads and calipers.
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Its special formulation contains mineral oil, graphite and copper, making it effective in three different temperature bands. At ambient temperatures the mineral oil prevents seizure; between temperatures of 80°C and 275°C the graphite acts as the key lubricant; above temperatures of 275°C the copper takes over, protecting the part from heat and preventing seizure.
Note how, over time the engine’s performance declines as carbon deposits and soot build-up in the engine. The graph clearly shows a noticeable improvement in performance as the additive clears particulates and soot
When used as an assembly lubricant Add-It Copper Grease offers outstanding overall metal protection against heat (it remains effective at temperatures of 1,100+°C), rust, seizure and corrosion to make future dismantling much easier, thus saving time and effort. It can also be used on exhaust manifolds, steering and suspension equipment and all threaded metal fastenings, functioning as a high performance lubricant and anti-seize protection compound.
Additives & Leak Treatments Over time, carbon deposits and soot build-up in the engine, therefore engine performance declines (see graph above right). This is known in the trade as ‘coking’, and is particularly acute in the induction system where carbon deposits build-up on fuel injectors and Exhaust valves before and after inlet valves, disturbing the spray treatment with Add-It Petrol Treatment pattern of the injectors and causing problems with starting and running. Engine additives remove these deposits, helping to improve the performance and prolong the life of the engine. ≥
≥ The comprehensive Add-It range of additives and maintenance products
Add-It Diesel Fuel Treatment contains a unique blend of detergents and additives that clean the engine of carbon deposits, restore injector spray patterns, and best of all, allow the engine to achieve more miles to the gallon – by up to 7%. Once the engine has been treated its cold starting also improves. Tests run by Add-It show a noticeable improvement in engine performance following the addition of Add-It Diesel Fuel Treatment. Note also, how quickly the Add-It product works to achieve optimal performance in the engine.
Lubricants The products referred to above each have unique properties, formulated to perform under specific circumstances; therefore they are not interchangeable. Sometimes, however, a multi-purpose product is all that is required and Add-It’s Multi-Lube can be used to lubricate, clean and displace moisture – it is also silicone free, making it perfect for use in body shops. A clever chemical formulation allows the product to penetrate deep into the working of components to free seized parts, yet it also remains active on the surface of the part, coating it in a thin film which prevents corrosion and extends the working life of parts. PTFE is a key ingredient of this and a number of other Add-It maintenance products (including Clear Grease and White Grease) due to its combination of high friction, temperature, chemical and electrical resistance. A variety of stock pack options are available to suit customers, with small, medium and large stock packs available. Every customer purchasing a stock pack will receive marketing support including flyers, shelf trays, window stickers, posters and shelf wobblers, to help promote the range. Contact your local FPS representative to find out about the great deals that are currently available.
Summary: Add-It > The Add-It range caters for the majority of automotive cleaning, lubricating and maintenance issues > The range includes a number of under-the-bonnet additives that keep combustion and cooling systems in top condition > The range comprises of 15 part numbers, split into four colour-coded groups: Cleaners (blue caps), Greases (black caps), Additives & Leak Treatments (red caps), and Lubricants (green caps) > The range boasts new, retail-friendly branding and trade-friendly packaging to help boost your sales > Order next-day from your local FPS branch > Free marketing material to help you to promote the range
vital news issue 27
additives & maintenance 9
Sales injection Vital News talks to the brains behind CR Diesel to find out about the latest common rail fuel injection technology. Diesel vehicles are now out-selling their petrol counterparts based on new car registrations. Today there are over 12m diesel vehicles on the UK’s roads. This figure is expected to grow to 14.5m by 2013 – and by then, nearly half of all diesel cars on the road will be powered by common rail diesel systems.
equipment. Every unit is built using only genuine OE parts. The programme is backed by a two year (or 40,000 mile) warranty – giving you, your garage customer and the end-consumer added peace of mind.
Common injector faults Due to the way the system is electronically monitored and controlled, common rail fuel injection improves the timing and quantity of fuel delivery into the combustion chamber. At present, common rail systems are the only way that manufacturers can comply with European Union emissions legislation for diesel engines.
Evolving market
• Contamination – dirt and debris enters the system through uncapped lines/connections • Water damage – fuel filter not changed at specified intervals • Mis-fuelling – diesel lubricates the injector’s internal components, more viscous types of fuel can cause rapid wear and failure; while petrol will not lubricate at all
Injector removal issues
Common rail fuel injectors supply highly atomised fuel
Common rail injection operates at significantly higher pressures compared to mechanical systems, helping the system to give better fuel atomisation. With pressure levels within the common rail system running so high (2,000+ bar, system dependent) extremely fine tolerances are needed throughout the system. In order to achieve this, the internal components of the injectors must be very precise. For example, one constituent within a solenoid injector, called a “needle lift spring shim”, has a thickness range from 1 to 2mm. Within that range there are 52 thickness options, each 0.02mm different from the next. Incorrect selection or assembly will prevent the correct operation of that injector, compromising the system operation. Such strict tolerances mean that even the slightest defect in component design, or compromise in quality, can cause a terminal failure within the fuel system. This is true for both original and replacement parts. All CR Diesel pumps and injectors that are remanufactured are done so in accordance with ISO 9001:2008 quality standards and tested on the OE manufacturer’s
10 common rail diesel
Keeping availability high and prices competitive relies on the return of good quality old core. For this reason, all CR Diesel pumps and injectors carry a surcharge which is credited upon return of old core. Remember: old core must be suitable for remanufacture in order to gain the credit; parts that have been excessively damaged during removal are unsuitable for a refund.
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Common rail fuel injectors have had to evolve in order to keep pace with the increasingly strict demands of EU legislation. One of the ways to enable the engine to deliver reduced emissions has been to increase the frequency of fuel injection, from just 3 injections per cylinder stroke (which was the norm 15 years ago) to up to 7 injections per stroke (system dependant).
Premature injector failure is usually the result of one of the following common problems:
Common rail injectors
Removing injectors from a vehicle without damaging them requires dedicated injector removal tools. These tools are readily available and present a great up-sell opportunity every time you sell a fuel injector. CR Diesel recommends the following Laser tools, which are available next-day through FPS: • Diesel Injector Nozzle Sockets 4pc 1⁄2" Drive (part no. 4843) • Injector removing Dual Connection Adaptor (part no. 5128D) • Slide Hammer Kit 7.5Kg (part no. 5269) To help you assess whether or not a part is suitable for return, CR Diesel has produced a ‘Core Acceptance Guide Poster’ – request your copy from your local FPS representative. CR Diesel injectors and pumps, and Laser injector removal tools, can be ordered online via www.fdrive.co.uk or by phoning your local branch.
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Sense of
Timing Cambiare debunks the misconceptions surrounding an important group of sensors. Question: Do you know the difference between a crank angle sensor and a primary engine position sensor? If not you could be missing sales. The answer is – they are generally the same. In fact, due to the multi-functionality and the variety of locations for this sensor, it has many function related names which are used interchangeably.
Now, engines with direct fuel injection and coil packs or coil rails use a crank sensor, which relays the engine position to the ECU. This tells the injection system to inject fuel into the relevant cylinder. The sensor output can also be used to determine the current combustion cycle, which is very important when the engine is started.
Glossary of terms
The crank sensor can be used in combination with a camshaft position sensor to monitor the relationship between the pistons and valves in the engine, which is particularly important in engines with variable valve timing. The same sensor can be found in multiple locations on the engine, including the crank pulley, flywheel and camshaft.
Sensor Name > Crank sensor > Cam sensor > Primary Engine Position sensor > RPM sensor > Cam/Crank Angle sensor > Flywheel sensor > Engine Speed sensor
Location Crank Cam Crank Crank Cam/Crank Crank/Flywheel Crank
The components listed above are actually derivatives of the same family of sensors, which measure the position and speed of engine components as part of the electronic fuel injection system. Yet, different component, vehicle and diagnostic equipment manufacturers use different terminology to explain the function and also the position of the sensor. There is a lot of confusion in the aftermarket regarding this family of sensors. This confusion, which stems from a lack of knowledge regarding engine management parts and systems, can have a detrimental effect on sales at both factor and garage level. In essence, if you do not know what the part is called, you cannot sell it.
Cam sensor Cam Angle sensor
Crank sensor Crank Angle sensor Engine speed sensor
Crank sensor RPM sensor Flywheel sensor Engine Speed sensor
Fault finding and diagnosis Engine position Since the introduction of electronic fuel injection, sensors have been used to monitor and communicate the engine position to the engine control unit (ECU). Using these measurements, the ECU can trigger or retard fuel injection and ignition relative to the engine’s operating conditions.
Camshaft sensors
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In the early days the ignition timing and the injection system were controlled by a cam sensor and the distributor.
The likely causes of crankshaft position sensor failure are: exposure to extreme heat, oil or dirt ingress from a failing seal, dust particles from the clutch, or wear over a long period of time. These factors cause the sensor to become burnt or worn. When the sensor fails, it stops transmitting the signal which contains the vital data for the ignition and other parts in the system. This can cause faults such as the engine idling erratically, starting failure, poor starting or flat acceleration. If the engine is revved up when it has a bad or faulty sensor, it may cause misfiring, excessive engine vibration or backfiring. Cambiare recommends using a qualified technician or auto electrician when diagnosing a sensor fault. To assist motor factors, Cambiare (in partnership with Pierburg) has developed a technical brochure which examines individual components and systems in detail. Copies are available on request from your local FPS branch.
engine sensors 11
Want to know more about engine management? Cambiare has recently launched an online training module, which aims to increase technical understanding in the aftermarket. Features include: > Detailed part information > Interactive case studies > Symptom look-up > System overviews You can access the site today by signing up to Part Info at www.partinfo.co.uk
Car care & accessories
Summer’s Here!
With a fantastic range of Mont Banc roof boxes and roof bars, available same-day* from stock, FPS can help you profit from the big summer get-away.
!!Top Tip! !
it’s an excellent additional Why not try offering roof box hire – t how we can help. abou revenue stream! Just talk to us
Don’t forget to check out our new outdoor living range from OL:Pro, which contains plenty of summer bargains. Products include picnic tables, melamine tablewear and durable laundry & cleaning utensils (including space-saving ‘all-in-one’ chemicals)… all perfect for camping and caravanning holidays. Speak to your local sales representative today to find out more!
Type-S gets a facelift! During July, Winplus will be launching new packaging for their Type-S accessories range – as well as lots of new items that will further enhance and expand the range. With a more display-friendly, clear packaging style and range-themed images on packs, Type-S has never looked better!
New! Pest control range FPS now offers a range of cost effective pest control products, all ideal for selling on. Brands include: The Big Cheese – from mouse traps to rat bait ZeroIn – insect control products These products are available to order today!
*Selected boxes next-day only
12 Newsdesk
PSSST! Look out for garden pest control products such as slug gel and bird spikes – coming soon.
vital news issue 27
What’s new from the market Competition
Winner
If you would like to know more about any of the products or suppliers featured in this issue of Vital News, simply drop us a line stating which products, services or suppliers you would like to know more about. You can contact us by mail, email or fax. Vital News, c/o FPS, Bridge House,
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Many congratulations to Kevin Jones, Sales Manager, Motor Supplies (Weston). Kevin was the first prize winner of Valeo’s holiday competition. Kevin’s summer holiday was booked before he PAGE even entered the SEE BACK CHANCE FOR YOUR IGNER competition so he’s ES TO WIN A D RTESY going to use his U WATCH, CO ! Y M E holiday vouchers for OF R summer 2013.
3 Timothy’s Bridge Road, Stratford upon Avon, CV37 9NQ marketing@fpsdistribution.co.uk 01789 413038
L to R – Barry Goodyear (Proprietor, MSW Weston), Kevin Jones (MSW Weston), Jez Hunt (Valeo), Mike Oram (FPS Bristol)
Take a break
with
WORLD’S MOST EXPENSIVE
CAR CRASH…
A convoy of supercars, en route to a gathering in Hiroshima, Japan, was involved in a high speed crash that could cost insurance companies up to £2.6 million. A total of 14 cars were involved, including 8 Ferraris (yes, that’s 8 Ferraris), a Lamborghini, a Mercedes CL600 and a Nissan GT-R Skyline. Several of the cars involved were reduced to nothing more than scrap metal and have been written off. Amazingly, no one was seriously injured in the collision.
Part Info Wordsearch Thank you to Part Info for sponsoring this section of Vital News. Part Info is an online resource for the automotive aftermarket – find it at www.partinfo.co.uk. The grid to the left is full of words related to Part Info. Find them all and use the remaining letters to spell out a feature of the Part Info site. (Answer on page 19.) PART • INFO • AUTOMOTIVE • TECHNICAL • BULLETINS REFERENCE • SUPPORT • COSHH • MSDS • BRANDS • SITE USER • WWW • PAGE • EMAIL • TIPS Please note: some words may read diagonally or backwards
E V I T O M O T U A
C O S H H E M E S R
W I N F O D S C E E
W P A R T G D H R F
W E M A I L S N T E
S U P P O R T I B R
I K N O W L P C A E
T P A G E S E A S N
E B R A N D S L E C
B U L L E T I N S E
The Ford Motor Company is named after its legendary founder Henry Ford. But if Ford were an acronym what would it stand for? Here are a couple of examples to get you started: > Fix Or Repair Daily > Fast Only Rolling Downhill Send us your suggestions – we’ll publish the best entries in the next issue.
vital news issue 27
newsdesk 13
Well Oiled Today, over 48% of cars and light commercials on the UK’s roads require an engine or manufacturer-specific oil. That number is growing at around 5% every year, which has serious implications for anyone who gets it wrong. Modern engine oil is a very sophisticated, highly technical product. Its primary role of reducing friction between the moving parts – by separating them with a microscopic film of lubricant – has not changed since the invention of the internal combustion engine. However, oil also plays a vital part in preserving the integrity of seals, cleaning and inhibiting corrosion of components and dispersing around a third of the heat generated by the combustion process from the engine. In fact, by harnessing the transformative power of chemistry, motor oil has come a long way in a relatively short time. Early developments leading to the formulation of synthetic oils were originally driven by the aviation industry after World War II. By the 1970s synthetic oils really took off in the automotive field and gradually began to replace traditional mineral oils.
extended oil change intervals, the never-ending demand for greater power, improved fuel efficiency and, in particular, stricter EU legislation to reduce exhaust emissions and the disposal of waste oil. By the end of the 20th century, vehicle manufacturers began introducing engine-specific oil formulations for their own models and giving them special codes – VW-this, MB-that, BMW-the other and so on. This resulted in a huge proliferation of products necessary to meet all requirements in the market, especially when the VMs later upped the ante by making the use of these oils a warranty-critical requirement in servicing regimes. Thus the business of engine oil application became more focused and more complex. The common practice of fitting a ‘one-size-fits-all’ 10W-40 in almost any vehicle that passed through workshops has since gone into rapid decline.
The process was given added impetus when the European Automobile Manufacturers Association (ACEA) established its first service-fill oil ‘sequences’ in 1996. Based on a series of demanding engine tests, the sequences are a benchmark set of lubricant standards. They are classified by their suitability for gasoline and diesel passenger vehicle engines, now harmonised as the ACEA ‘A/B’ sequences. The increasingly relevant ACEA ‘C’ class of low SAP oils are intended for vehicles fitted with three-way catalytic converters (CATs) and diesel particulates filters (DPFs). The ACEA classes are sub-divided into categories, e.g. A3/B3 etc, indicating oils for different applications within a class and, since their introduction, have been upgraded on average every two years. This has kept the sequences abreast of new engine design and manufacturing technologies, hugely
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vital news issue 27
According to BTN Turbo, over 90% of turbo failures are oil related, so consider how much it might cost to replace a turbocharger that has failed due to the wrong oil being used. Furthermore, what about the CAT that has been irreversibly ‘poisoned’? Or the DPF that has been terminally blocked – all because the appropriate ACEA ‘C’ category oil had not been used? Such errors can result in hefty bills, typically into 4 figures. Fortunately, product selection is being made easy: Comma’s online, VRM-based application data at www.CommaOil.com is constantly updated, making the identification process as simple as possible. Even better, every recommended application is backed by Comma’s 100% quality guarantee, which features prominently on the unique vehicle-specific product report that can be printed out and handed to your garage customer with their invoice.
Where is the motor oils market heading? Oil change service intervals continue to get longer, with 40,000 miles for advanced diesel engines anticipated in the future. At the same time, average sump capacities are now below 5 litres, a reduction of 15–20% in little more than the last decade. Industry forecasters say this will inevitably flatten and may even shrink the market in terms of oil volumes, but this will be more than compensated by its growth in value as a result of the premium price commanded by the latest lubricants. “In our market, everything is driven by what the vehicle manufacturers demand. Meeting those demands results in products which carry a very good margin for everyone in the distribution and fitting chain,” says Comma Sales & Marketing Director, Mike Bewsey. He adds that it is also important for distributors to recognise the value and respond to the growing demand for engine-specific top-up oil in 1 and 2 litre packs. “Extended oil change intervals mean that this slice of the market offers attractive on-going profit opportunities, because all conventional engines consume some oil by design. Topping up with the correct, matching oil is as warranty-critical as filling with the right product in the first place. Comma
Why does oil contamination damage turbos? As turbochargers can operate at over 240,000rpm and endure temperatures of 950°C, turbo bearings are under great stress. The turbine shaft and bearings rotate in a thin film of oil. Consequently, any fault with the oil supply to the turbo means its bearings are likely to fail before the engine’s main bearings. Running a turbo without oil for five seconds is as harmful as running an engine without oil for five minutes.
is heavily engaged in educating motor factors, retailers and workshops on this issue and encouraging them to include top-up in their service offer. As workshops grasp the opportunity, it makes sense for distributors to stock ‘shadow’ their sales of manufacturer-specific 5 litre and 20 litre products with proportionate stocks of their top-up equivalents.” The full range of 100% application guaranteed Comma Performance Motor Oil is available from FPS, with no minimum order quantity or value.
While it is important to ensure that the engine oil pressure meets the manufacturer’s specifications, it is even more critical that the oil feed pipes to the turbo are clean and clear, so you are certain they can supply uncontaminated oil, at the correct pressure. Contaminated or dirty oil will scratch or score the bearings, leading to rapid wear and ultimately, turbocharger failure. What causes contaminated oil? • Blocked, damaged or poor quality oil filters • Carbon build-up in the engine – this can rapidly contaminate even new oil • Accidental contamination of new oil during servicing • Malfunctioning oil filter bypass valves • Engine wear – leaves swarf deposits in the oil • Oil that has degraded due to excessive temperatures or extended service intervals Preventing turbo failure caused by contaminated oil • Always use fresh oil and new oil filters as recommended by the engine manufacturer when fitting a new turbo • Ensure the oil is the correct grade for the engine • Clean or replace oil inlet pipes to eliminate any carbon deposits or sludge that could enter the turbo or restrict oil flow to the bearings Information provided courtesy of BTN Turbo. Want to know more? Visit www.partinfo.co.uk and search for ‘turbo’.
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engine-specific oils 15
Streamlining warranty claims Vital News finds out about FPS’ new electronic warranty application. Armed with a brief to streamline the warranty process for customers, FPS’ eBusiness team has launched a new online warranty module. Thanks to this clever new application, customers can now submit warranty claims online through the F:Drive. The online form is much the same as its paper counterpart but with a number of advantages: you can submit your claim instantly, at the click of a button; follow the claim through each step of the warranty process; add additional information when required and you will receive real time notifications relevant to your claim. All of this means that you no longer need to waste valuable man hours sifting through paperwork and chasing suppliers.
Another key feature of the eWarranty application is that customers can claim for ancillary parts affected by the part that failed, combining the flexibility of registering multiple parts with the benefit of a one part number process. This is made possible through the ‘claim notes’ section, which allows the claimant to add additional parts to the claim and provide further information.
Using eWarranty Prior to launch, the eWarranty application was piloted with all FPS branches and a number of major suppliers, including: First Line, Klarius, GS Batteries and Gates. The feedback has been very positive, so much so that more suppliers are queuing up to join – expect to see LuK, Lucas, Remy, National Auto Parts and BGA joining the eWarranty application very soon.
eWarranty: streamlining the warranty process Key benefits: • Provides an audit trail of information • Keeps all the relevant documents together • Unifies all parties with one application and process • Tracks the process from start to finish • Eliminates time spent chasing suppliers and sifting through paperwork • Allows claims to be settled more speedily
Customers also took part in the pilot. Luton-based motor factor, L Bennett & Son (Ltd), were the very first customer to try the eWarranty application and have now used the system to successfully process three claims.
Start using eWarranty today! If you have an F:Drive account you can start using the eWarranty application today. Simply log on to the F:Drive and select the Warranty tab from the navigation bar – no set up is required. Support is available to new users of the system, including training videos which are available at www.fps-click.co.uk. If you would like to find out more about how this, or any of our other electronic trading solutions, can help to streamline your operations, call the eBusiness team on 01789 413050.
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Braking with
Tradition
Vital News catches up with friction and hydraulics manufacturer LPR to find out about the latest developments in brake hydraulics.
Brake Master Cylinder (BMC) developments At OE level vehicle designers have been working to reduce the size of BMCs, while improving performance and physical qualities. These new compact BMCs provide a number of advantages over conventional types including: • L ength reduction of up to 20% – the trend for engine downsizing means that space for components is at a premium in new vehicles, compact BMCs help vehicle manufacturers to save space under the bonnet and are easier to install • Weight reduction of up to 25% – helps to improve efficiency and reduce fuel consumption • Fixed lipseals – by fixing lipseals within the cylinder, a high flow rate can be achieved at lower temperatures, meeting the requirements of vehicles with ESP systems • Standardising the design of the internal components has reduced the number of internal components by up to 48.5%, allowing the use of fewer components for a wider range of BMCs • Improved lifetime – design features such as fixed lipseals ensure a longer lifetime as the seals do not move and are less susceptible to wear or damage
≥ Conventional Brake Master Cylinder
Compact Brake Master Cylinder
≥
vital news issue 27
LPR compact BMCs are available through FPS with key applications including the Ford Focus (02/99-11/04).
Total quality with total control In order to develop new components, improve performance and test production parts before release, LPR has its own laboratories where rigorous tests are carried out. This process begins with the production and testing of a prototype. Tests include raw material analysis and performance test against OE parts. Only once the prototype is approved does production begin. Further tests are carried out during the production and assembly process and the first unit to come off the assembly line is checked to make sure that all critical dimensions are within tolerances.
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As both an original equipment and aftermarket manufacturer, research and development are fundamental aspects of LPR’s culture. Every year, the company invests between 3–5% of its turnover into research and development, helping to develop their OE credentials and keeping its aftermarket range in line with developments at OE level. A key area of development for LPR is its range of brake hydraulics.
LPR also manufactures high quality clutch hydraulics
Developments such as these provide the aftermarket with the highest quality products, utilising the latest technologies, at the most competitive prices. As new vehicles increasingly use these technologies, factors will be well placed to continue to meet the service demands within the braking market. For technical bulletins and service information, go to www.partinfo.co.uk.
Summary: LPR > LPR is an OE manufacturer > Product range: brake master cylinders, wheel cylinders, pressure regulating valves (PRVs), clutch master & slave cylinders, brake pads, shoes & hoses and ‘Easy Kits’ > 2 year or 25,000 miles warranty (whichever comes first) > Free UK technical support hotline 0845 250 0776 > Electronic cataloguing facility: MAM Autocat+, Activant Mastercat, TecDoc and FPS’ online catalogue, www.fdrive.co.uk
BRAKING 17
On these pages we’ve set out an alphabetical listing to help you find the item you need quickly and efficiently from the 250,000 products we list, covering 101,000 stock lines. If you can’t see what you need – ask your local branch! ACCESSORIES & STYLING Exterior
Fuel Caps Horns L Plates Motorcycle Accessories Novelty Stickers Wheel Locks Wheel Trims Interior 12V Adaptors Air Fresheners Boot Liners Mats Novelty Seat Covers Seat Belts Security Locks Sport Harnesses Storage & Organisers Tax Disc Holders Window Film
BRAKING Dry Braking Brake Cables Brake Discs Brake Drums Brake Fitting Kits Brake Pads Brake Shoes Wear Lead Indicators Wet Braking Adjusters Brake Hoses Brake Master Cylinders Brake Pipes Brake Power Regulators Calipers Calipers (with Carrier) Carriers
18 Product index
Repair Kits Servos Wheel Cylinders
CAR MAINTENANCE Air ConDITIONING Air Conditioning Condensers Cleaners Books Motorcycle Non-Automotive Titles Performance Titles Service & Repair Manuals Technical & Cross Reference EXTERIOR Car Covers Heated Lenses Mirror Glass Mirror Complete Units Wiper Blades Wiper Jets & Piping INTERIOR Bonnet Struts Rear View Mirrors Hygiene & PROTECTION Cleaning Chemicals & Equipment Clothing (inc. Hi-Vis Work Wear) Face, Head, Ear & Eye Protection Footwear Gloves Hand Cleaners Paper Rolls Pest Control NEW! Spill Control Toilet Rolls & Hand Towels Wipes Lubes & Fluids AdBlue © Antifreeze Brake Cleaner Brake & Clutch Fluid
Damp Start De-Icer De-Ionised Water Easy Start Fuel Additives Greases Hydraulic Fluid Lubricants Oil Additives Oils Radiator Additives Screen Wash Transmission Fluid Surface TreatmentS Bodyfillers Paints & Finishing Primers Workshop Abrasives Anti-Rust Primer Axle Stands Battery Chargers Booster Cables Brake Cleaner Car Ramps Grinding Paste Protective Mats & Covers Sealants & Adhesives Trolley Jacks Welding Accessories White Spirit
Cooling & Heating Cooling Gaskets Heater Valves Hoses Hose Clips Hose Coils Intercoolers Radiator Caps Radiators Thermostats
Water Pumps Water Pump Kits
Electrical Engine Management EGR Valves Engine Position Sensors Fuel Injectors Fuel Pumps Fuel Pump Relays Idle Speed Control Valves Knock Sensors Map Sensors Temperature Sensors Throttle Position Sensors Ignition Condensers Distributor Caps Glow Plugs Ignition Coils Ignition Leads Ignition Modules Points Rotors Spark Plugs Lighting Beacons Bulb Holders Bulbs Flasher Units Head Lamps Indicators Lenses Rear Lamps Storage & Transfer Alternators Batteries Distributors Inverters Starter Motors Window Regulators Wiper Motors
vital news issue 27
Switches & Sensors ABS Sensors Air Flow Meters Air Mass Meters & Inserts Column Switches Lambda Sensors Oil Pressure Switches Parking Sensors Pressure Regulators Radiator Fan Switches Reversing Sensors Solenoids Temperature Switches
Engine & Fuel
Top End Cam Followers Cam Gears Cam Kits Cam Shafts Cylinder Heads Gaskets Head Set & Bolt Kits Lifters Oil Pipes Pre Combustion Chambers Rocker Shafts Seat Inserts Tappets & Trust Pads Valve Guides
Engine Timing Flexible Couplings Idlers & Pulleys Oil Seals Overrunning Alternator Pulleys Tensioners Tensioner Kits Timing Belts Timing Belt Kits Timing Chains Timing Chain Kits Torsion Vibration Dampers
Diesel Particulate Filters
Engine Drive Belts Drive Belts Fan Belts Industrial Belts Micro-V Belt Kits Micro-V Belts Stretch Fit Belts
Cabin Air Filters
vital news issue 27
consumables Food & Drinks Paper Post & Packaging Supplies Stationery
Head Bolts
Bottom End Bearings Con Rods Core Plugs Gaskets Oil Pumps Oil Seals Piston Rings Pistons & Liners
Fuel Line Accelerator Cables Diesel Fuel Pumps Diesel Injectors Fuel Pumps – Electrical Fuel Pumps – Mechanical Fuel Tank Sender Units Turbos
OFFICE SUPPLIES
Valve Springs Valves
Exhaust Exhaust Parts Catalytic Converters Catalytic Converter Fitting Kits Exhaust Fittings Exhaust Pipes Exhaust Universal Parts Front Pipes Inter-Pipe Silencers Rear Silencers
Filtration Filtration Air Filters Fuel Filters
Steering & Suspension Steering Manual Steering Racks Power Steering Pumps Power Steering Racks Steering Boxes Steering Couplings Steering Rack Gaiters Tie Rod Assemblies Track Rod Ends Suspension Ball Joints Bushes Coil Springs Control Arms Engine Mountings Leaf Springs Lever Arms & Suspension Struts Link Arms Radius Arms Shock Absorbers Shock Absorber Adaptor & Protection Kits Sports Kits Stabilisers Suspension Kits Suspension Spheres Tailgate & Bonnet Struts Top Mounts Wishbones
Oil Filters
IN-CAR TECHNOLOGY FITTING SOLUTIONS Acoustic Cloth & Carpet Aerials & Adaptors Audio Head Units Mobile Phone Accessories Phone & MP3 Connectivity Sound Proofing Sub-boxes & Accessories Wiring & Cables
Tools Tools Belt Length Finders Brake Tools Clutch Tools DMF Testing Tools Engine Tools Glow Plug Removal Tools Hand Tools Oil Filter Wrenches Stretch Fit Belt Tools Timing Belt Tools & Engine Tools
Transmission Clutch HydraulicS Clutch Hoses Clutch Master Cylinders Clutch Slave Cylinders Clutch PartS Clutch Bearings Clutch Cables Clutch Kits Concentric Slave Cylinders (CARM) Dual Mass Flywheels Flywheels Pilot Bearings Speedometer Cables Drivetrain Bearing Hub Units Constant Velocity Boots Constant Velocity Joints Drive Shaft Flexible Couplings Prop Shaft Centre Bearings Universal Joints Wheel Bearing Kits
TRAVEL & LEISURE ACCESSORIES Bicycle Carriers Bicycle Accessories Camping NEW! ! Caravanning NEW Dog Guards Domestic Batteries Fire Extinguishers First Aid Kits Funnels & Measuring Jugs Petrol & Diesel Cans Roof Boxes Roof Racks Tow Bar Fitting Kits Tow Bars Trailer & Towing Accessories
VALETING ACCESSORIES Cleaning Products Polish Valeting Products
‘Take a break’ wordsearch solution The solution to the puzzle on page 13 is: KNOWLEDGE BASE
product index 19
WIN
AD WATCEHSIGNER WO
£1,500RTH !
Driveshafts and CV joints (CVJs) have long been associated with remanufacturing, which converts worn units back to the performance standard of the OE. Remy CVJs and driveshafts are remanufactured according to approved quality management systems (BS EN ISO 9001:2008). And, in order to make life for customers as easy as possible, all CVJs come with boot kits so that everything needed to complete the job is in one box.
Spot the difference Can you circle the 8 changes we’ve made to the driveshaft and CVJ images below? (Clue: There are 4 changes to each one!)
Remy’s market leading driveshaft and CVJ ranges cover approximately 95% of the UK car parc. The entire range is available next-day through FPS, with many popular parts available for same-day delivery through your local branch, so the next time your garage customer has a vehicle-off-road emergency and needs a transmission part quickly, you can rely on Remy and FPS to deliver the parts you need. Remy is giving away a fantastic Omega Seamaster watch, worth £1,500 – as worn by James Bond. To be in with a chance of winning this fantastic prize, simply identify the 8 differences between the two images opposite. Name: Job Title: Company: Tel No: Account No: Which products are currently missing from FPS’ portfolio?
Return your completed entry to FPS by 31st August 2012 Remy Competition, c/o FPS, Bridge House, 3 Timothy’s Bridge Road, Stratford upon Avon CV37 9NQ marketing@fpsdistribution.co.uk 01789 413039 Terms & Conditions – 1. Open to all FPS account customers that are resident in the U.K. 2. Only one competition entry per person. 3. All competition entries must be received by 31/08/2012. Proof of posting should not be taken as proof of delivery. 4. The first all-correct entry to be drawn after the closing date will receive the prize. 5. Images are for illustration purposes only and actual prizes may differ from those shown. 6. FPS reserves the right to withdraw the competition at any time without prior notice. 7. There are no cash alternatives to the prize offered. 8. The judge’s decision is final and no correspondence will be entered into. 9. The winning entry will be drawn on 07/09/2012.