FRANCHISE Buy, Grow, Sell! August 2015
l Vol. 3 Issue 6
BUYER www.franchisebuyer.com.au
Franchise Expos: Great Medium for Franchise Research
Sampling as a Powerful Marketing Tool
How to Become a Better Negotiator
Highlights of Melbourne Franchising Expo
Includes Franchise for Sale Classifieds
ALSO INSIDE EVENTS • INSPIRED READING • APP CHAT • WEBSITES WE LOVE
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Highlights l Researching for a potential franchise during expos l Xpresso Mobile Cafe’s mid-year progress l Outsourcing is NOT being lazy in business l Using “sampling” as a powerful marketing tool l Tips to become a better negotiator in sales l Applying personal strengths yer.com.au Sell! , for business w ro ranchisebu w.f G ww y, Bu IO N L ED IT growth SP EC IA l Highlights of the Melbourne 23 Business 101 n atihoing Franchising Expo nfoisrem Peter Knight and t ising veesr y Franch to m Co Kate Groom share tips When It 100 on how to apply our Grab a FREE personal strengths in copy of business Franchise Buyer Special Edition 2015 #2 24 Feature Story print magazine at Qantas airline Post-event highlights of lounges across the country. the Melbourne Franchising & All the best, Business Opportunities Expo
Contents
04 Cover Story Expos are franchise buyer’s medium for franchise research
ce Intelligenand Business rmation Franchise ging info the table brin to credibility
10 Market Happenings
No.2 2015
the
August 2015 Vol. 3 Issue 6
ISE FRANCBH UYER
n Canstar Blue Most Satisfied Customers Award — Coffee Shop Chains n FCA Excellence in Franchising Awards
n 2nd Annual QSR Media Awards n Frosty Boy receives seal of excellence
n Poolwerx finalises U.S. acquisitions
27 Events Upcoming expos, conferences, seminars and forums about general business and franchising
n World’s first automated protein shake kiosk announces franchise opportunity
28 Inspired Reading Books about finding and maintaining a work-life balance
n Brett Hannah: Zambrero’s new COO
n Church’s Chicken expands to New Zealand
16 In Profile Jonathan Payne of Xpresso Mobile Cafe speaks about the franchise’s mid-year progress 17 Outsourcing Chris Whitrod of Remote Workmate defends why outsourcing is not about being lazy in business 18 Marketing John Dwyer explains why sampling can be one of the most powerful marketing tools 21 Sales Trent Leyshan lists the key steps on how to become an effective negotiator
to Haved Info on How d Registere Your Bran
ers” day Buy ow the “To in Sales Get to Kn er of NO The Pow s sing Tip d Ten Lea ths Reveale My g Franchisin
Includesise for Franch ssifieds Sale Cla
29 Websites We Love Australian corporate travel agencies for business travellers 30 App Chat Apps for sending messages to the whole team while on the go
6
Price Alerts & Latest Listings
8
Serious Offers & Other Sales Terms
31 Franchise Classifieds
DING • APP
ED REA IDE: INSPIR
ALSO INS
+brands
way leading the
E
ES WE LOV
SIT CHAT • WEB
Glenn Walford founder and editor of Franchise Buyer www.franchisebuyer.com.au
PUBLISHED BY Franchise Media Group Pty Ltd Editor Glenn Walford glenn@franchisebuyer.com.au Content & Production Editor Annaliza Lopez editor@franchisebuyer.com.au Design Katherine Bercasio Contributors John Dwyer Kate Groom Peter Knight Trent Leyshan Chris Whitrod Opinions expressed in Franchise Buyer are not necessarily those of Franchise Buyer or the Publisher. Persons entering into a franchise agreement are strongly urged to seek their own independent advice. All material is copyright and reproduction in whole or in part is not allowable unless specific permission from the Editor is provided.
www.FranchiseBuyer.com.au • August 2015 •
FRANCHISE BUYER
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Cover Story
Nothing Like Face-to-Face in Researching a Franchise for You For the first time again in some years in May 2016, the Franchising & Business Opportunities Expo will open its doors in Perth, WA. Glenn Walford highlights the new event, as well as the role they play in researching buying a franchise. By Glenn Walford
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• August 2015 • www.FranchiseBuyer.com.au
R
esearching the ideal business or franchise for you to realize your dream is serious business. At least it should be. The research phase of buying a franchise determines if that business will be suitable for you and the franchisor. This decision has implications many, many years down the track for both of you. Thus, the research phase is crucial to your success. What better way of conducting research as part of your “body of research work” but by talking with your choice of up to more than 100 franchise companies all in one room? Franchise expos are growing again in franchise sales, but more on that later.
Cover Story Don’t Get “Romanced” by the Consumer Side Don Meij, CEO of Domino’s Pizza, has been previously well quoted on his concern here, and it is a timely reminder. “I am very aware that one of the things about franchising is that it can get a little romantic for you when you are actually considering buying one. … (a potential buyer’s) first involvement with (the brand) is as a consumer, and this potentially can mean that they have really more bought into the ‘marketed’ side of that brand, whereas behind the scenes it is not as romantic as the end use/consumer experience they would have had as a customer.” Essentially, Meij’s take on it has been that good franchisors will recognize this and make certain you know exactly what is required day-to-day, in rolling your sleeves up and working hard in your business to achieve success.
Do Your Due Diligence Anecdotally, we know of many involved in franchising hearing stories of people buying businesses and doing little research into the business itself before doing so. This is truly a recipe for a high probability of disappointment and/ or failure. Kate Groom of Smart Franchise has firm opinions and provides direction on due diligence. “Due diligence is not just about doing your own checks on the franchise. It also includes having an ‘expert’ look over the financials. The right person can help you see clearly what the business will cost and what sales you need to pay the bills, to provide a decent living and hopefully to add value to the business. If you do not do this, things can go very wrong. “ Unfortunately, the nature of business means that it will be dotted with success AND failure. Due diligence, according to Kate, gives you the best chance to increase your chances of a good fit and ultimately success. “I am thinking of the franchise owner who ‘took a guess’ at how much money he needed. He was wrong. Three months into the business, he was unable to pay his loans, rent and living expenses. Advice from the right, independent expert could have helped him see that he could not afford the risk. On the other hand, we have worked with a savvy professional who is buying into one of the leading brands. She has heaps of business experience, but knows she needs an accountant to advise her on the financial side of the deal. She is investing over $500,000, and nobody in their right mind would do that without consulting an accountant who actually understands and works in franchising.”
Franchise Expos — A Good Place to Research For many years through the late 1980s and 1990s and right into the last decade, face-to-face franchise expos
dotted the country and overflowed with brands and potential buyers. The relatively more recent shift to a volume of information about brands being available online saw faceto-face expos diminish in attractiveness to some. However, it is apparent that the concept is experiencing a resurgence in relevance to buyers AND sellers. No better proof to this than seeing expos in Melbourne and Sydney sold out for space this year and the return to the calendar of an event to Perth in May next year. This brings the Franchising & Business Opportunities Expo series to four events across the country again. “The time is right, and the team is very excited about working with exhibitors and the Franchise Council of Australia to make it a professional and relevant event that showcases the opportunities presented by franchising,” says Exhibition Manager Fiona Stacey. “The mining boom may have slowed, but Perth remains a busy and cosmopolitan city,” she says. “The only difference is that there are now thousands of highly qualified and resourced people seeking to work for themselves. Exhibitors have asked for focused and low-cost event to access this market.” However, expos are not just a tyre-kicking, “show bag” grabbing opportunity for you if you are considering buying a franchise. Use them for the purpose they were designed — to showcase opportunities to give a taste of what is in the market as well as the ability to speak in person at length with the franchisor. Both are useful at any stage in your process. Darryn McCauliffe of FRANdata explains, “Franchise expos provide a great opportunity to screen many brands quickly. Asking the right questions can give an initial feel for transparency, credibility and the brand culture.” Fiona agrees, “Of course, a lot of this information is available online, but nothing can replace the value of meeting someone face-to-face to discuss your dream business. Visitors can check out all the opportunities and ask the hard questions. At the same time, exhibitors can identify their best prospects. It is a really efficient way to bring the right people together.” The Franchising & Business Opportunities Expo will be running at the Perth Convention & Exhibition Centre on 6-7 May 2016. Entry is open to anyone looking to get into business for him/herself. For more information, call Specialised Events on (03) 9999 5460 or visit the show website at www.franchisingexpo.com.au.
Perth Franchising & Business Opportunities Expo 2016 Friday 6 May 2016 1 pm–7 pm Saturday 7 May 2016 9 am–2 pm Perth Convention & Exhibition Centre, 21 Mounts Bay Road, Perth, WA 6000
www.FranchiseBuyer.com.au • August 2015 •
FRANCHISE BUYER
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Price Alerts & New Listings
National Franchise Price Pizza Hut
AUSTRALIAN CAPITAL TERRITORY Largest Kitchen Renovator in Australia Canberra City, ACT 2601 Call: (04) 1926 3014
$700,000
Lava Carts
Belconnen, ACT 2617 Call: (04) 1926 3014
$120,000
Wyong, NSW 2259 Call: (04) 4727 3287
$190,000 + SAV
Red Rooster
$440,000 + SAV
Wollongong, NSW 2500 Call: (04) 0482 4085
Submarine Sandwich Cafe Outback Jacks
Canberra City, ACT 2601 Call: (04) 1926 3014
$195,000 + SAV
$650,000 + SAV
Ballina, NSW 2478 Call: (04) 1755 1445
Sub Sandwich
NEW SOUTH WALES
$120,000 + SAV
Bakers Delight Ballina, NSW 2478 Call: (04) 1755 1445
$150,000 + SAV
Sub Sandwich Store $495,000 + SAV
Liverpool, NSW 2170 Call: (04) 0482 4085
The Paint Place
Battery World Penrith, NSW 2750 Call: (04) 4727 3287
Lithgow Valley Plaza, Lithgow, NSW 2790 Call: (04) 0482 4085
$299,000 + SAV
$550,000 + SAV
Collaroy, NSW 2097 Call: (04) 1844 2717
Worldwide Printing Solutions Blaxland East Newsagency Blaxland East, NSW 2774 Call: (04) 0482 4085
$195,000 + SAV
Michel’s Patisserie
$395,000 + SAV
NORTHERN TERRITORY
Bonnyrigg Plaza, Bonnyrigg, NSW 2177 Call: (04) 0482 4085
Bakers Delight
$500,000– 550,000
$195,000 + SAV
Pizza Capers
Bakewell, Palmerston City, NT 830 Call: (04) 1301 3367
Muffin Break
Edgeworth, NSW 2285 Call: (04) 4727 3287
$125,000 + SAV
Sydney, NSW 2000 Call: (04) 1844 2717
Casuarina Square, Casuarina, NT 810 Call: (04) 1301 3367
$420,000 + SAV
Whilst all care is taken to present correct information, please also refer to the most current website listing (click MORE INFO) and/or contact the broker.
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FRANCHISE BUYER
• August 2015 • www.FranchiseBuyer.com.au
Price Alerts & New Listings
Alerts & New Listings QUEENSLAND
SOUTH AUSTRALIA Price Attack
Australia Post
$399,000
LPO Frenchville, Rockhampton City, QLD 4700 Call: (04) 1554 3469
Elizabeth, SA 5112 Call: (04) 0123 7717
$356,000 + SAV
Tyrepower
Bakers Delight
Townsville City, QLD 4810 Call: (04) 1554 3469
$475,000
$500,000
victoria Red Rooster
Jetts Fitness
$447,000
Naracoorte, SA 5271 Call: (04) 0123 7717
Brisbane North, Brisbane City, QLD 4001 Call: (04) 6705 1735
(negotiable) + SAV
Warrnambool, VIC 3280 Call: (08) 8272 8435
$700,000
WESTERN AUSTRALIA Pita Franchise
$280,000
Brisbane Inner Suburbs, Brisbane City, QLD 4001 Call: (04) 6705 1735
Bakers Delight $599,000 + SAV
Muffin Break
Pizza Capers
Westcourt Cairns, Cairns City, QLD 4870 Call: (04) 1554 3469
$229,000
$99,000 + SAV
$60,000 + SAV
Arana Hills, Brisbane City, QLD 4001 Call: (04) 6705 1735
$225,000 + SAV
Morley, WA 6062 Call: (08) 9468 5130
and vehicles
Shingle Inn
Submarine Sandwich Restaurant & Takeaway $149,000 + SAV
$149,000 + SAV
Albany, WA 6330 Call: (08) 9468 5130
Party Plus
Snap Fitness
$449,000
Kalgoorlie, WA 6430 Call: (08) 9468 5130
Muzz Buzz
Sleepy’s
Toowoomba, QLD 4350 Call: (04) 1755 1445
Karratha, WA 6714 Call: (08) 9468 5130
$149,000 + SAV
Ocean Keys, Clarkson, WA 6030 Call: (08) 9468 5130
Sumo Salad
Tanah Merah, QLD 4128 Call: (04) 1777 8587
$349,000 + SAV
Perth CBD, Perth, WA 6000 Call: (08) 9468 5130
Whilst all care is taken to present correct information, please also refer to the most current website listing (click MORE INFO) and/or contact the broker.
www.FranchiseBuyer.com.au • August 2015 •
FRANCHISE BUYER
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Serious Offers & Other Sales Terms
s r e f f O s u o i r Se s n o i t c u d e • Price R • Offers Over s e l a S k c i u •Q AUSTRALIAN CAPITAL TERRITORY Lava Carts
Belconnen, ACT 2617 Call: (04) 1926 3014
Boost Juice
Runaway Bay, QLD 4216 Call: (04) 0882 2544
$199,000 + SAV (Price Reduction)
$120,000 (Price Reduction)
NEW SOUTH WALES Pizza Capers Edgeworth, NSW 2285 Call: (04) 4727 3287
Fruition Tuition Redcliffe, Brisbane, QLD 4001 Call: (04) 6705 1735
$75,000 (Considering All Serious Offers)
$125,000 + SAV (Price Reduction)
Sub Sandwich
Lithgow Valley Plaza, Lithgow, NSW 2790 Call: (04) 0482 4085
$120,000 + SAV (Considering All Serious Offers)
QUEENSLAND Sleepy’s
Toowoomba, QLD 4350 Call: (04) 1755 1445
$60,000 + SAV (Price Reduction)
The Coffee Club
Grand Plaza Cafe, Browns Plains, QLD 4118 Call: (07) 3333 2434
Offers Over $115,000
WESTERN AUSTRALIA Shingle Inn
Ocean Keys, Clarkson, WA 6030 Call: (08) 9468 5130
$149,000 + SAV (Urgent Sale)
Lollipops Playland & Cafe Strathpine, Brisbane City, QLD 4001 Call: (04) 6705 1735
$375,000 (Considering All Serious Offers)
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FRANCHISE BUYER
• August 2015 • www.FranchiseBuyer.com.au
Whilst all care is taken to present correct information, please also refer to the most current website listing and/or contact the broker.
www.FranchiseBuyer.com.au • August 2015 •
FRANCHISE BUYER
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News
Market Happenings
Find out what the movers and shakers in the franchise sector have been up to.
Canstar Blue Most Satisfied Customers Award — Coffee Shop Chains
Canstar Blue understands the importance of a quality cup of coffee. Each year, Canstar Blue endeavors to find out what Aussies think about their coffee shop chain of choice to help them get the best bang for your buck. For 2015, Donut King is the recipient of the Canstar Blue Most Satisfied Customers Award — Coffee Shop Chains. Sixty-eight percent of surveyed Aussies choose their coffee shop based on its food options, which makes Donut King particularly appealing to coffee drinkers. Donut King was also rated 5 stars for value for money, customer service, quality of food, loyalty program and consistency across stores. A number of other coffee shop chains received a rating of 4 stars for overall customer satisfaction. Canstar Blue commissions Colmar Brunton to regularly survey 2,500 Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have visited a coffee shop chain in the last 6 months; in this case, 1,794 customers. Each brand must have received at least 30 responses to be included. Results are comparative, and it should be noted that brands receiving 3 stars have still achieved a satisfaction measure of at least 6 out of 10. Not all brands available in the market have been compared in this survey. Donut King is the 2015 award winner for coffee shop chains, with 5-star ratings in 6 out of 8 research categories. Zarraffa’s Coffee was rated 4 stars for overall satisfaction and received top marks for consistency and taste of coffee. Michel’s Patisserie can definitely make a great cup of coffee, receiving 4 stars across every category. Muffin Break was the award winner for coffee shop chains in the previous 3 years and once again performed well with a strong set of results across the board. Starbucks was rated 4 stars for overall customer satisfaction, customer service, quality of food, loyalty program and consistency and 3 stars for taste of coffee, taste of other drinks and value for money. Jamaica Blue received a consistent 4-star rating across each criterion. Dôme also performed well with 4 stars across the board. Gloria Jean’s Coffee received 4 stars across the board, except when it comes to value for money, scoring 3 stars. The Coffee Club was rated 4 stars in overall satisfaction, customer service, taste of coffee, taste of other drinks and quality of food and 3 stars for value for money, loyalty program and consistency across stores. McCafé was rated 3 stars in overall satisfaction, taste of coffee, taste of other drinks, quality of food, loyalty program and consistency across stores and 4 stars for value for money and customer service. Hudsons Coffee was rated 3 stars consistently across each criteria. www.canstarblue.com.au
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• August 2015 • www.FranchiseBuyer.com.au
FCA Excellence in Franchising Awards This August, the Franchise Council of Australia (FCA) recognised franchising’s best during the Seek Commercial FCA Western Australia Excellence in Franchising Awards for 2015, held at the Parmelia Hilton Perth, and the Seek Commercial FCA Victoria/Tasmania Excellence in Franchising Awards for 2015, held at the Hilton South Wharf in Melbourne. www.franchise.org.au
n WA Multi-Unit Franchisee of the Year: Irene and Ian Hughes, Poolwerx
n WA Single-Unit Franchisee of the Year, two
n
n n
n n n
n n
or more staff: Marta Bailey, Price Attack, Morley WA Single-Unit Franchisee of the Year, less than two staff: Brad Witheridge and Natalie Silvay, Pack & Send, Canningvale WA Field Manager of the Year: Darrell Doust, Poolwerx WA Franchisee Community Contribution and Responsibility: Tilly Millican and Rebecca Love, PRDnationwide Real Estate, Broome Paddy Thompson Award: Joe Lazzara, Borello Graham Legal VIC/TAS Multi-Unit Franchisee of the Year: Lisa and John Puglisi, Bakers Delight VIC/TAS Single-Unit Franchisee of the Year, less than two staff: Trish Jones, First Class Accounts, Craigieburn VIC/TAS Franchise Woman of the Year: Kate Hopley, Spudbar VIC/TAS Field Manager of the Year: Laxman Bhardwaj, Chocolateria San Churro
News
Market Happenings (Continued)
Frosty Boy Receives Seal of Excellence
Frozen dessert and beverage manufacturer Frosty Boy Australia received an excellent rating in its Safe Quality Food audit. The independent assessment, carried out by the Safe Quality of Food Institute, provides certification that manufacturers are complying with food and safety regulations in both domestic and international markets. The rating was acquired by Frosty Boy’s new facility in Yatala, Queensland, and covers all its products, including dairy powders, creams, beverages, bases, gelato, jellies and soft serve. The company attributes its recent investment in the purpose-built manufacturing facility, as well as prioritising the safety of food, to the positive feedback. This is the first year SQF has introduced an unannounced audit program designed to ensure that sites are “audit ready” at all times. Once every 3 years, a site audit will be conducted without an appointment. www.frostyboy.com.au
2nd Annual QSR Media Awards
QSR Media recognises and celebrates the very best of the Australian quickservice and fast casual restaurant industry. This year’s QSR Media Awards has been one of the most successful and competitive. A panel of experts participated in the judging process and have selected as winners the distinguished brands based on uniqueness and innovation, effectiveness and dynamism.
n Best Use of Social Media: Muffin Break n Best Digital/Technology Initiative: Boost Juice Bars
n Best Brand Transformation: BaskinRobbins
n Best Corporate Social Responsibility Initiative: Sumo Salad
n Best Marketing Campaign: Burger Urge n Best New Concept: Soul Origin n Best New Concept — Brand Extension: n n n n n
Brett Hannah: Zambrero’s New COO
Mexican QSR franchise Zambrero has named Brett Hannah as its new chief operating officer (COO). Reporting to General Manager Karim Messih, Hannah will be responsible for the daily management of Zambrero’s national operations, building and design teams as well as franchisee management and new product development. Hannah has 22 years of experience in Australian food retail, including opening more than 100 retail outlets for a number of brands. He joins Zambrero from Gloria Jean’s Coffee, where he managed national franchise support and national projects. Before that, he worked as the operations manager for Baskin-Robbins and was part of the team that launched Krispy Kreme in Australia. Zambrero currently has 82 restaurants in Australia, with a further 10 restaurant openings scheduled in the next 2 months and 43 new restaurant openings targeted for this financial year. www.zambrero.com
Sumo Salad — SumoSalad Green Label Training Initiative of the Year: The Coffee Club Best Loyalty Program: Boost Juice Bars Best Innovation — Food & Beverage: Pizza Hut Employee of the Year: Jamaica Blue — Danika Heslop (Executive Chef) 2015 Multi Site Restaurant of the Year: Rolld
qsrmedia.com.au/event
www.FranchiseBuyer.com.au • August 2015 •
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News
Market Happenings (Continued)
Church’s Chicken Expands to New Zealand
Poolwerx Finalises U.S. Acquisitions
Australian pool and spa care franchise Poolwerx has finalised its next round of acquisitions in the United States, acquiring the retail and residential servicing and maintenance divisions of Vivo Pools, with operations trading as SC Pool & Spa Works in California, Crystal Tech Pools in Arizona and Citrus Pool Services in Florida. The acquisition adds two retail stores, a warehouse operation and 40 more mobile service and maintenance units to the Poolwerx USA business. Poolwerx was first launched in Australia 22 years ago and now boasts 85 retail and 300 mobile units across Australia and New Zealand. The Poolwerx USA business now has 17 retail and 49 mobile units across America. www.poolwerx.com
World’s First Automated Protein Shake Kiosk Announces Franchise Opportunity
Blint Shakes, the developers of the world’s first automated kiosk that dispenses freshly blended protein shakes, is accepting inquires for franchised locations. The company is primed for rapid growth, as it combines several dynamic industries into one high-margin system. Blint is the world’s first all-natural protein shake that comes freshly blended from an automated, self-service kiosk. Blint Shakes are made from a proprietary, nutritious blend of real fruits, vegetables and highquality protein. Blint Shakes are noted for being healthier than other protein drinks and have the added advantage of being able to be served freshly blended, one at a time, from a convenient self-service kiosk that can be located virtually anywhere. To learn more about the Blint Shakes franchising opportunity, contact the company at 1-844721.3607 (toll free) or email info@blintshakes.com. www.blintshakes.com
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• August 2015 • www.FranchiseBuyer.com.au
Texas Chicken, the Church’s Chicken brand outside the Americas, has expanded into New Zealand and entered its 25th country with the Auckland debut. Texas Chicken is one of the largest quick-service chicken concepts in the world, famous for its high-quality menu offerings, including hand-breaded fried chicken, honey butter biscuits and signature sides, such as baked macaroni and cheese and mashed potatoes. The first ever Texas Chicken in the country opened at Westfield Manukau City Mall in the commercial center of Auckland in July, the first of 20 slated to come over the next decade through an agreement with a local franchisee. The second store, which is scheduled to open in November, will be in a freestanding location that is under construction. The new restaurant features the latest design package for Texas Chicken. In addition to the brand’s signature menu items, the New Zealand restaurants will also include regional menu adaptations. Cajun Operating Co., the parent company of Church’s Chicken and Texas Chicken, is run out of Atlanta, Georgia. The company is owned by San Francisco-based private equity firm Friedman Fleischer & Lowe LLC and has more than 1,650 restaurants (of which 500 are in foreign markets) in 25 countries, including Iraq, Kazakhstan and Malaysia. Church’s Chicken remained at the No. 52 spot in Nation’s Restaurant News’ most recent annual Top 100 census. The chicken chain posted $861.3 million in U.S. system-wide sales in the latest year, up from $855.4 million in the preceding year. With its global markets, Church’s Chicken has more than $1 billion in system-wide sales. www.churchs.com
WHAT’S NEW? Mergers & acquisitions,
expansion plans, new store opening, staff promotion, additional team member, awards and recognitions, events or new products? Publish your company’s latest short story in Franchise Buyer. Visit www.franchisebuyer.com.au or send an Email to editor@franchisebuyer.com.au.
News Find out what the international brands in the Australian market have been up to.
Melbournians Enjoying Delights of Malaysian Franchise OLDTOWN White Coffee; More Outlets Planned Nationally
M
elbournians are enjoying the flavours and cuisine of Malaysian franchise OLDTOWN White Coffee, as interest and word of mouth spread since its opening in August by Alias Haji Ahmad, Secretary General of Malaysia’s Ministry of Domestic Trade, Cooperatives and Consumerism. Located at 303 Elizabeth Street, Melbourne CBD, the all new-new concept has been especially designed for the Australian market whilst maintaining its authentic Malaysian taste profile with an Ipoh-style twist. In addition, OLDTOWN Melbourne is the pilot for an ambitious national expansion strategy that will see outlets opening across the country over the next 10 years. OLDTOWN currently operates 242 outlets, of which 210 are in Malaysia and the remaining in Singapore, Indonesia and China. Since its official opening, Melbournians and Malaysian-born residents, especially students, have made their way to the restaurant for a delightful OLDTOWN Signature White Coffee, Ipoh Chicken Hor Fun or Nasi Lemak. Trade Commissioner to Australia, Noor Hayati, confirmed that MATRADE was consulted actively by OLDTOWN for information and invaluable insight into the Australian marketplace. “The Australian F&B sector has seen Malaysian restaurants growing in number across Australian cities, as more and more consumers enjoy the special culinary flavours and delights of Malaysia’s unique cuisine,” said Hayati. “The OLDTOWN franchise model has enjoyed much success since it expanded operations internationally and we are confident it will be well received in Australia.” Malaysia’s economy supports a vibrant SME sector and the domestic franchise sector has been growing rapidly over the years as an attractive option for Malaysians seeking to start and manage their own businesses. As of August 2014, Malaysian homegrown franchising system represented 70% of the total number of franchise systems in the country. The balance being provided from overseasowned franchise operations. With over 700 registered franchise systems and more than 6,000 franchising outlets in the market, Malaysia has strength in various franchising
The official opening of OLDTOWN White Coffee Melbourne from left: Deputy Secretary General of Ministry of Domestic Trade, Cooperatives and Consumerism, Basaruddin Sadali; Secretary General of Ministry of Domestic Trade, Cooperatives and Consumerism, Alias Haji Ahmad; Consul General to Victoria, Dr. Mohd Rameez Yahaya; Managing Director of OTK Australia, Mun Soon; City of Melbourne Councillor, Kevin Louey and Group Managing Director of Oldtown Berhad, SH Lee.
sectors, such as in food and beverage, automotive, clothing and accessories, learning centres and nursery, retailing and supermarket, healthcare and beauty care, IT and telecommunication, hotels and tourism agencies and printing. The Ministry of Domestic Trade, Co-operatives and Consumerism projected the franchise industry to make up 9.4% of Malaysia’s GDP by 2020 from 2.2% in 2010. The industry is also supported by Malaysia’s National Franchise Development Blueprint. Hayati concluded, “Malaysia’s franchising sector has responded positively to the National Franchised Development Blueprint, growing rapidly over the years driven by the potential in the domestic market. OLDTOWN White Coffee is a role model of a successful Malaysian business that is taking Malaysia’s unique cuisine and culture to the world as well as capitalising on its entrepreneurial strengths to broaden its commercial horizon into overseas markets. Australians can expect to see many more OLDTOWN White Coffee outlets in street or mall in their state capital city in the not too distant future.” www.matrade.gov.my www.FranchiseBuyer.com.au • August 2015 •
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In Profile
Xpresso Mobile Cafe: Coffee Franchise Sees Strong Growth at Mid-Year
Glenn Walford of Franchise Buyer speaks once again with Jonathan Payne, Managing Director of Xpresso Mobile Cafe, about the franchise’s progress this 2015.
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hen Payne previously claimed the franchise to be “the best coffee, the best vans and the best decision you will ever make”, he and his team made sure that it will become truth and reality. Xpresso Mobile Cafe is having a banner year of 2015 on all forefronts. In the past 6 months alone, the mobile coffee franchise has already experienced 60% growth, which signals a strong early projected growth in the first quarter of next year. The franchise expects to sign an additional 7 franchise agreements by the year’s end in addition to its current 18 mobile franchises to make it to 25 vans on the ground before 2016. “This year is our biggest year yet,” said Payne. He attributes the solid mid-year growth achievement in large part to the franchise’s brand positioning that helps attract more customers for franchisees amongst other things. Payne believes that there is very strong growth for the franchise in Brisbane, in Sydney and even in Adelaide. He also mentions that what they have in Melbourne is really exciting, as Melbourne is an important market for Xpresso. Their success is, of course, according to Payne, also driven from having “the best franchisees in the coffee industry.” Xpresso Mobile Cafe continues to combine excellent service and great coffee with cutting-edge technology. As a 16
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• August 2015 • www.FranchiseBuyer.com.au
mobile coffee business, the van is obviously a big part of the operations of the franchise. With this, Payne has something new to tell, “We have new vans. Mercedes Benz is launching new Vito range of vans, being 3-seat, automatic diesel vans, and I had the privilege of sitting in one a few weeks ago. The technology and safety aspects of them are extraordinary, and it will be using significantly less fuel, which lowers the running costs of the business. This vehicle quality in part represents what we are all about as a business, and with the first new Mercedes heading to Adelaide very shortly, which is all included in the business purchase price, we are really excited about where we are all headed together.” For more information about Xpresso Mobile Cafe, a premium mobile coffee franchise system in Australia, visit www.xpressocoffee.com.au or contact 1300-655-559.
Key Facts About Xpresso Mobile Cafe Franchising Finish your work by about 1:00 pm Investment of $115,000 + GST — ready to operate NO hidden costs — a single, flat weekly royalty/support fee only Flexible hours and close to home
Outsourcing & Workforce
Outsourcing Isn’t About Laziness
Efficiency of resources is king when it comes to growing a business, so it is time to get with the outsourcing program. By Chris Whitrod
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t is not the first time I hear someone say that business owners outsource work because they are lazy. They don’t want to put in the effort. They don’t care about delivering high-quality products or services. Reality contradicts every single one of those claims. Let me explain. Business owners who outsource are, in fact, very energetic and hardworking. They outsource because they want to achieve so many things, reach goals so important that they have to lengthen their day, to expand time. So far, science did not come up with a solution for this, so those business owners use what they can — they pay for other people’s time and skills. They need an affordable way to duplicate their attention and effort without subtracting themselves from their personal lives. Outsourcing offers a competitive advantage to any new business that wants to grow fast and make an impact. Business owners delegate some tasks not because they hate doing a particular type of work but because they understand that strategic thinking and the time spent finding partners are more profitable than mundane tasks. The benefits of spending time consulting a big client or preparing for a speaking gig are far more significant than what it can be achieved using the same time for scheduling
social media content for publication, doing data scrubbing or answering support tickets. It has nothing to do with what an entrepreneur likes or hates doing; it is all about what it makes sense from a financial point to delegate. No matter how good someone is in his or her profession, the lack of enough time will always lead to poor quality work. Business owners understand this, and they outsource the positions they do not have the time to handle inside their organisation to allocate enough resources for their craft/skill/ knowledge — the thing that allowed them to start a business in the first place. This way everyone wins. If a marketing consultant spends time doing consulting work and not trying to fix bugs on the company website or manage the company’s social media accounts, things work the way they should. The quality of the consulting work, the website and the content published through social media will all be first-rate. Chris Whitrod is the owner and managing director of Remote Workmate. His professional background is closely tied to marketing and helping entrepreneurs and solopreneurs succeed. remoteworkmate.com www.FranchiseBuyer.com.au • August 2015 •
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Marketing
“Sampling” Can Be One of Your Most Powerful Marketing Tools
Sampling can be one of your most powerful marketing tools, but hardly anyone does it. John Dwyer explains why this should not be case for your business. By John Dwyer
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was buying some bread rolls at the local Bakers Delight bakery this week and was surprised to be offered a sample of a new “Tiger Bread” product by the sales assistant. While taking my money for the packet of bread rolls I was purchasing, the young lady asked, “Would you like a complimentary sample bag of some slices of our brand-new Tiger Bread product?” — to which, of course, I replied, “Thank you.” The reason I’m making a big deal at what may appear to be a simple “sampling exercise” is that hardly any business does this. Yet, “sampling” is one of the most powerful marketing tactics any business can implement. Movie studios have been doing it for years with their “teaser trailers”, where they give you a taste for the fulllength movie by providing snippets that give you a pretty good idea of what to expect in the full movie. Food manufacturers have been using the technique for decades. Without such “taste testing”, most consumers would never likely consider swapping from the brand they are currently
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loyal to. Remember, we are all “creatures of habit”, and with over 3,000 advertising messages hitting us every day, the “sampling” of an alternative product can often be the “clutter-buster technique” that cuts through. Providing a prospect with a no-risk, no-cost opportunity to break away from “the norm” just might be the “cut-through” you have been looking for.
How Can You Provide “Sampling” of Your Product or Service In my own case, because I’m in the business of “selling advice and information”, I provide sampling through free videos, free reports, free E-books and blogs. Anybody in the “information/advisory” industry would be mad not to demonstrate their skills by doing the same. The idea is to provide one’s target audience with a “taste” of one’s wizardry, increasing the likelihood that a prospect will consider using one’s services or products thereafter.
Marketing When was the last time you saw a fish shop handing out free calamari samples at lunch or dinnertime? I bet the answer is “never”. Whereas if I owned a fish shop, I would have attractively attired hostesses on the pavement in front of my store handling out samples every single day, and I would be promoting that I have “the best calamari in the world, so I want you to have a complimentary taste.” Likewise, if I owned a coffee shop, I would be handing out small “shot glasses” of coffee to passersby. Some years back, it was not unusual to see hair product companies providing complimentary sachets of free shampoo via women’s magazines and shopping centre hostesses. Must confess I have not seen many lately. Cosmetic companies are experts at it. You only have to walk through an up-market department store like David Jones, Macy’s or Myer, and you will see that the cosmetic firms are very cognisant of the “value of sampling”. Women are invited to take a seat and experience a quick “makeover” from just about every cosmetic company, and of course, we all know about the “sample spray bottles” of perfumes and aftershaves that are on the counter for all to enjoy.
Why, on earth, do 95% of businesses ignore this powerful marketing tool? Imagine if a window cleaner walked the main street of a retail shopping strip and, upon entering each store, offered a complimentary “one panel window clean?” I bet he would get a “yes” from every shop owner, and after making one panel of the shop front window look unbelievable, do you think he would be in a better position to close a sale for the rest of the windows? You betcha! You will see on occasions (very rare occasion) in supermarkets representatives of food suppliers providing samples. I realise the supermarket chains may have restrictions on how many “samplers” they allow in store. Nonetheless, you still do not see many of these sampling exercises in the retail sector, and it just amazes me, because “food” is absolutely built for the marketing horsepower of sampling. As I mentioned earlier in this blog, this “food sampling” exercise was common some years back but not so often now.
Other forms of sampling are “events”. In my own case, I do Wow Factor marketing seminars in Australia and internationally, with these events clearly being a vehicle for me to showcase my marketing programs to business owners. My target audience is very clear — business owners. All of the marketing of my events is targeted at “business owners”, and my shorter events are designed to provide a taste test of the “Client Attraction Marketing Formula” that I provide businesses. The idea is to provide attendees of my events with enough “sampling” of my skills and programs to entice them to consider coming to one of my longer events or investing in my coaching program. Guess what? This system works. If I were to try to sell my
skills without showing case studies or giving examples, I may as well be whistling dixie. When I hold a short seminar, I normally get between 100 and 200 businesses in the room. Keep in mind I’m making one presentation to multiple prospects at the same time, so this has to be ridiculously more cost-effective than visiting each of the attendees’ businesses. The great thing is that the seminar registrants are prepared to sit and listen to my stories, theories and solutions for 90 minutes, sometimes half a day and, on occasions, a full day. Imagine how much shoe leather I would wear out if I wanted to give the same presentation to a hundred businesses individually one-on-one. Therefore, my “sampling” is based around volume. Think of something like this that could work for your product or services. You may not hold a seminar, but you may consider holding an “expo” for your product or services. There are many expos happening right around the nation every week, the likes of • Home and lifestyle expo • Gardening expo • Travel expo • Jewellery expo • Pet expo • Food and wine expo • Relaxation expo • SEXPO (no need to explain this one, I’m sure) • Motor vehicle expo • Boat and marine expo
I could go on and on, but I’m sure you get the drift. The point I’m making is that there are major events for just about every subject you can think of, so why not consider holding an expo, cocktail party or luncheon yourself and provide “sampling” of your product or services at the event? You know when you go to one of these expos, you walk away with a gazillion “samples” from exhibitors. Whilst your “expo” may not be in a large convention centre, the same principle applies. You may decide to hold a relatively boutique evening cocktail function for prospects, but the same principle applies. Let them sample your environment and therefore get a “taste” for what they can enjoy if they spend more time with you and your product or services. When mapping out the marketing plan for your business, do not forget to include this very important strategy, because it can deliver “cut-through” like nothing else. Advertising expert of The Institute of Wow and the author of “The WOW Manifesto Giant Book”. He is also known as The Seinfeld Guy because he scored a huge coup of gaining Jerry Seinfeld as a spokesman for The Greater Building Society’s advertising in Australia. www.theinstituteofwow.com
www.FranchiseBuyer.com.au • August 2015 •
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Business 101
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Sales
Why the Best Salespeople Are Negotiators
A salesperson’s job is to negotiate — engage, listen, probe, customise and tailor a sales pitch. Trent Leyshan lists down the key steps to becoming an effective negotiator. By Trent Leyshan
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hen we think of a “negotiator”, the mind often paints a picture of a cold, calculated character, like a barrister or hostage negotiator. We rarely consider the creative process involved, a rhythmic dance of sorts that takes place when two parties actively work together towards a win-win outcome. There are many aspects to a sales role. However, there is one area that is critical to all sales or customer engagement processes: negotiation skills. In fact, forget about everything else for a moment — your skill in this area will determine your results. It is your ability to negotiate “effectively” that will augment your long-term success. The Google definition for “negotiate” is as follows:
a. Try to reach an agreement or compromise by discussion with others. b. Find a way (over or through) an obstacle or difficult path.
The above definitions are ultimately what “you”, the salesperson, are paid to do. You can do a strong job of engaging, listening, probing, customising and tailoring your pitch, but if you fail to negotiate the agreement to the sale, the former becomes irrelevant. Anyone can pitch, but how many can truly and effectively negotiate? We can all negotiate. This often comes down to how much we desire something. This will determine what compromises we make and how much time we take in the negotiation process. Of course, if you have trust, the need for negotiations is mooted, as both parties are transparent with their needs. “Transparency might make for a predictable game of poker, but in the game of sales and negotiations, it can cut the sales cycle in half, or better,” says Morry Morgan, author of “Selling Big to China – Negotiating Principles for the World’s Largest Market”. We can make the mistake of underestimating just how critical “people” are to this process. Example: if I do not like
or trust you, for whatever reason, I will negotiate harder for my own benefit. Similarly, speaking recently with Tim, a family lawyer, he explained he works harder for and personally invests in specific clients he likes and believes in. So, given all this, how can you become a more effective negotiator? Here are some key steps: • Know when you are in “the negotiation”. • Have a clear understanding of everyone’s goals. • Prepare well and build a strong case. • Communicate “the facts”. • Do the work. Always be contributing. • Stick to your line of questioning. (Funnel and dig with purpose.) • Ask the right questions. Ask better questions. • Be assertive. Work through objections. • Show a duty of care for the customer. • Demonstrate a belief in what you sell. • Take risks. Make compromises. Be creative. • Harass your fearless leader for ideas and offers to help you negotiate.
A smart question to ask when selling is: “Can I negotiate with this person?” If not, navigate (over or through) them. Do not forget the golden rule: NEVER negotiate with terrorists (time wasters!). When you negotiate with purpose and genuinely believe the outcome benefits both you and the customer, you become vastly more influential. This is an area all salespeople can improve in. See yourself as a negotiator, not just a salesperson, and your customers and fearless leader will see you as someone they can rely upon to get the deal done. Trent Leyshan is the founder of Australia’s leading sales development company BOOM! and the author of “OUTLAW” and “The Naked Salesman”. www.boomsales.com.au
www.FranchiseBuyer.com.au • August 2015 •
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Featured Franchise - Time For You. Time For You Cleaning- an outstanding Franchise Opportunity! With a Time For You franchise you never clean anything. You simply arrange the cleaning to be done in your client’s house at an attractive price to them. You then find a suitable cleaner who introduces themselves to your client cleans the client’s house on a regular weekly basis, month in month out. “Today we cleaned 17 homes yet never left our house... and we'll earn over £65,000 (around $120,000) in profits this year” Ralph and Hazel - Existing Time For You Cleaning individual franchise owners in the UK. You receive a generous fee automatically each month in advance from your client. Finding the clients and the cleaners is easy if you follow our franchise system. And it doesn’t get much simpler than that! A Time For You Cleaning Franchise owner will operate their franchise within their large exclusive territory, as well as recruit, train and manage their cleaners. Here are 7 crucial reasons why franchise owners should consider investing in an individual Time For You Cleaning domestic cleaning franchise.
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Work from home, means no more commuting. No staff worries as all your cleaners are contractors who are paid by the householder so you keep all your profits. No stock to carry, means no dead money. Your clients sign a contract with you and pay you your commission in advance, so no cash flow concerns. Simple to run business model which should mean a better and easier life/work balance. Massive potential earnings, so now it’s up to you to determine your future income.
Looking to purchase a franchise & need some help with your due diligence? The Franchise Shop can assist you. Our fixed price - $495 including GST- franchise buyers assistance pack is just what you need and great value. Expert assistance from our very experienced franchise consulting team. It gives you access to a consultant to work one on one with you for up to 2 hours using Skype so no time is wasted in travel, and it can be at a mutually convenient time including outside normal office hours. Call 1300 139 557 to arrange your consult now.
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1300 139 557
Email:
enquiries@thefranchiseshop.com.au
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Fibrenew is a mobile franchised service for restoration of leather, plastic and vinyl. With 230+ franchisees worldwide & total Investment around $80,000 Fibrenew is a great franchise. Jim’s Concrete Cutting is one of the newest Jim’s Group franchises but comes with more than a decade of franchise and concrete cutting experience. Purchase your franchise now! Sunspot Skin Cancer Clinics are a great franchise for medical practitioners, or experienced medical practice managers. Franchises to add to existing clinics from $55k plus equipment.
Frog Rent is a Real Estate Property Management franchisee. Comprehensive training and support. Purchase your franchise plus office from $85k improvements. Rent The Roo rents furniture, technology, and home and kitchen appliance rentals. Established in 1976, this is a well-run, experienced franchisor. Purchase from $350k.
Business 101
Go With Your Strengths ... and Enjoy Your Work More In business as well as in real life, we must identify our strengths and weaknesses to guarantee our growth and survival, working around with our talents and flaws. Peter Knight and Kate Groom of Smart Franchise list the steps to help us make the most of our strong and weak points. By Peter Knight and Kate Groom
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ur strengths are what we are good at, and the good news is that nature has made us in such a way that we tend to enjoy what we are good at. The reverse is also true. We tend not to enjoy those things we are not so good at. These are our weaknesses. One of the first steps towards freedom in business is to do more of what you are good at and less of what you are not so good at. It is good for your business and also makes sense from a personal perspective. We get to enjoy our days more. Here are four steps to help you make the most of your strengths: 1. Make a note of what you are good at and also what you like to do at work. These are likely to be similar. 2. Identify how you can make the most of these. 3. Now, make a note of those things you are not so good at and you do not enjoy so much. 4. Identify how you can do less of these things. If they are necessary for your business, perhaps consider having them done by someone else. We have found that this exercise really works. If you want to do better in your business, take a few moments now to have a go at this. www.smartfranchise.com.au
Peter Knight is a founding partner of Hayes Knight, a national accounting firm, and is a former President of CPA Australia (NSW). He was the National Marketing Director of PKF (now BDO) and General Manager of their Professional Practice Network. He has spoken internationally and is widely published on practice growth and development. Kate Groom has extensive experience in the franchise sector. Her roles have covered all aspects of franchising and included Business Performance Manager for Kwik Kopy Australia and General Manager of Signwave Australia. She has established franchise benchmarking and financial education programs and is also widely published on franchising and business management. Peter and Kate are co-founders of The Franchise Accountants Network. www.franchiseaccountants.net.au www.FranchiseBuyer.com.au • August 2015 •
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Feature
Strong Melbourne Show Wraps Up a Busy Year
Coming from the successful Melbourne Franchising & Business Opportunities Expo and a huge three-part expo series this year, the Expos will add Perth as its new destination in May 2016.
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he Melbourne Franchising & Business Opportunities Expo, held 21–23 August, has been hailed the year’s third successful show, with crowds of business-ready visitors and a record number of exhibitors. “We are thrilled with the show, and it wraps up another huge year for us,” says Exhibition Manager Fiona Stacey. “The targeted marketing campaign resulted in healthy crowds across the 3 days. More importantly, our exhibitors are reporting good-quality leads to follow up after the show, with qualified visitors serious about investing.” Event Director Tim Collett agrees, “It was great to see so many people through the doors each day, and feedback from exhibitors has been extremely positive. We are looking forward to even bigger and better shows next year in Sydney, Brisbane and Melbourne as well as a new show in Perth in May.” Angie Cooksey from the Franchise Council of Australia (FCA) says, “I 24
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think this is one of the best shows we have seen in Melbourne. We have met many potential franchisees seeking information and asking the right questions, and we have also met many potential franchisors doing the research into franchising their business. The Melbourne visitors this year have been very well informed and are serious about investing,” she adds. “The show is attracting the right people and the marketing has been spot on.” Charmaine Cheand from Aussie also agrees, “We have met some really great people interested in becoming part of Aussie. There have been a lot of insightful, well thought-out questions, particularly from people who are ready to invest in their own business now and who have clearly done their homework,” she says. “We have around 45 enquiries so far, but it can also be a long-term thing. Sometimes we get people contacting us again after meeting us a year ago at a show. So it is always worthwhile being here at the show. You never know who
• August 2015 • www.FranchiseBuyer.com.au
you will meet.” A flagship event of the Small Business Festival Victoria, the Melbourne Franchising & Business Opportunities Expo featured free seminar sessions that pulled large crowds of visitors keen to be informed, motivated and inspired. Suzanne Jarzabkowska, CEO of DC Strategy, inspired visitors in her panel session “Learn What It Takes to Build a $50 Million Franchise Business”, detailing how successful businesses, such as Boost Juice, grew from one outlet to a multi-national chain. In addition, Darryn McAuliffe from FRANdata presented two useful sessions on what banks are looking for when they approve finance for franchises, Ahmet Ali from AA Business Brokers presented tips on buying a resale business and Casey Reid from Mobile Services International shared his “Seven Secrets to Freedom”. The FCA also presented fascinating daily panel sessions with representatives from a diverse range of successful
Feature
Franchising & Business Opportunities Expo 2016: n Sydney: 18–20 March at Royal Hall of Industries, Moore Park n Perth: 6–7 May at Perth Convention & Exhibition Centre n Brisbane: 23–24 July at Brisbane Convention & Exhibition Centre, South Bank n Melbourne: 26–28 August at Melbourne Exhibition Centre, South Wharf
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Feature
franchise companies including Endota Spa, First Class Accountants, VIP Home Services, Laser Clinics Australia and 7-Eleven. “The seminar sessions are an important feature of the show,” Stacey explains. “We aim for a broad range of speakers and topics, with general overviews on the benefits of franchising as well as more detailed topics such as legal and financial issues.” On the floor there was plenty of action, including coffees by latte artist Mel Mejia from Gloria Jeans at the Retail Food Group (RFG) stand, a Cinderella-style limo ready to roll at Lux Cars, delicious donuts at Ferguson Plarre, Brendan Burger working the crowd at BK’s Takeaway, free consultations at the Small Business Bus and some of the most fascinating franchises Asia has to offer at the Malaysian Pavilion. “For us, this has been the best show of the year,” says Martin Lo Surdo from Pack & Send. “We have taken solid leads and met very interesting people. We like to invite people who have contacted us online to come and meet us at the show — it is better to meet face-to-face to find out who is serious about a franchise and for them to get a better feel for the business and the people behind it.” Other exhibitors that reported great results included Cleantastic, Cafe2U, EmbroidMe, Lenard’s, Dream Doors, RFG, Aussie Home Loans, Top Cut Lawn Mowing, Jims Shade Sails, Q-Dees, Ferguson Plarre, Aircoat, Lady Bug, The Franchise Shop and AA Business Brokers. Stacey says that exhibitors have been quick to snap up space in the 2016 Expos to be held in Sydney, Perth, Brisbane and Melbourne. “There is no better endorsement for a show than exhibitors immediately re-booking, and many are seeking an enhanced presence next year, be it a bigger stand or more prominent location. It’s worth talking to our team as soon as possible to ensure your company doesn’t miss out!” For more information, go to www.franchisingexpo.com.au.
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• August 2015 • www.FranchiseBuyer.com.au
Events
Upcoming Events
Expos, conferences, seminars and forums are great venues to learn tips from and network with other business professionals and entrepreneurs.
National Franchise Convention The National Franchise Convention 2015 (NFC15), the largest and must-attend annual franchise event in Australia, is the meeting place for inspiration, motivation and thought leadership on all things franchising. WHEN: 11–13 October 2015 WHERE: RACV Royal Pines Resort on the Gold Coast (Ross Street, Benowa, QLD 4217) HOW MUCH: NFC15 members: $1,100.00 (early bird rate), $1,700.00 (standard rate); NFC15 non-members: $2,430.00 (standard rate; no entry to the gala dinner) HIGHLIGHTS: Keynote speakers sharing their expert knowledge and motivational stories * Concurrent panel sessions featuring industry speakers and franchising case studies * Workshop sessions providing an in-depth examination of the core issues and challenges franchisors are facing today * The Sunday Legal Symposium (11 October 2015) * CFE endorsed sessions * MYOB FCA Excellence in Franchising Awards Gala Dinner recognising the best and brightest in the industry on Tuesday night (13 October 2015) * Abundant networking opportunities including the Monday networking night at Movie World Gold Coast KEYNOTE SPEAKERS: Steve Sargent (CEO of Australia/New Zealand, General Electrics), Andrew Demetriou (former CEO, Australian Football League) and Alisa Camplin OAM (2002 Winter Olympic gold medallist) MORE INFO: wired.ivvy.com/event/NFC15/
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INTERNATIONAL EVENTS n Franchise Opportunities Live, 4–5 September 2015, London, UK n Taipei International Chain and Franchise Autumn Exhibition, 18–21 September 2015, Taipei, Taiwan n National Franchise Exhibition, 2–3 October 2015, Birmingham, UK n The Franchise Show, 24–25 October 2015, Toronto, Ontario, Canada n Franchising & Licensing Asia, 29–31 October 2015, Singapore n The Franchise Show, 7–8 November 2015, Vancouver, British Columbia, Canada n West Coast Franchise Expo, 12–14 November 2015, Anaheim, CA, USA n World Franchise Forum, 10–11 November 2015, Doha, Qatar n International Franchise Conference & Exhibition, 18–19 November 2015, Abu Dhabi, UAE n China Franchise Expo, November 2015, Shanghai, China n World SME Expo Hong Kong, 3–5 December 2015, Hong Kong
Google Joins as Keynote Speaker for FLAsia 2015
he Franchising & Licensing Asia (FLAsia) International Conference & Workshop, designed specifically for budding franchisors and aspiring franchisees, will take place from 30 to 31 October at Marina Bay Sands, Singapore. The one-day conference and half-day workshop presents opportunities to meet world-class speakers and franchise and development experts as well as to network with the like-minded. The conference will feature speakers and round-table facilitators from top-notch international agencies and companies, such as Matthew Heller from Google, Raphael Chan from Subway Singapore Development and Dr. Mark Abell from Bird & Bird, London. Google’s Heller will deliver the keynote address, where he will speak about how business owners in the Asia Pacific are using technology to connect with new customers and grow their businesses. Heller leads one of Google’s fastest-growing sales organisations worldwide as Southeast Asia’s Head of Channel Sales. Dr. Abell, the Global Head of Bird & Bird’s Franchising,
Licensing and Multi-Channel Strategies team, will also be speaking at an hour-long session, sharing three key principles to follow to avoid pitfalls and traps while franchising in Asia. Attendees will be joined by facilitators for the round-table sessions in the afternoon from 2:00 to 5:00 PM. The six facilitators of the round-table sessions are Robert Leong, Director of Kinderland Educare Services Pte Ltd; William Tan, Hotelier and Restaurateur; Raphael Chan, Country Director of Subway Singapore Development Pte Ltd; Bobby Ong, Managing Director of AutoSaver Pte Ltd; Catherine Chai, Principal Consultant of Broc Consulting Pte Ltd and Samuel Seow, Managing Director of Samuel Seow Law Corporation. The concluding half-day interactive workshop on 31 October will be conducted by Allan Yeng, Managing Director of Connectabrand Pte Ltd, where he will be giving an overview of the basics and arrangements of licensing as well as intellectual property and licensing laws. franchiselicenseasia.com www.FranchiseBuyer.com.au • August 2015 •
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Reading
Inspired Reading While we exercise our productivity bones and muscles too much and work so
hard to make our business grow, we tend forget our other life responsibilities. These books help us in finding and maintaining a work-life balance.
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Work Less, Profit More: 6 Simple Steps to Increase Productivity, Cut Your Workweek in Half, and Do Only What You Love This book describes how business owners can double their productivity to cut their work hours in half. Contrary to most approaches that promise productivity increases, which require “time management”, discipline, efficiency tools and extra effort, the surprisingly simple 6-step strategy detailed in this book relies on a new way of thinking. Highlights: How to adopt highly productive habits and be productive enough to take afternoons off * How to pamper yourself (without neglecting anyone else) * How to avoid being reactive * How to maintain your highest energy level (and remain in “peak state”) * How to quickly clarify your priorities * How to maximize your focus * How to seize opportunities * How to finally design the lifestyle you deserve. AUTHOR: Ryan Walsh and Katie VanBuskirk PRINT: Kindle only DIGITAL: Download on Kindle (file size: 1241 kb; price: USD 2.99)
Work Life Balance: An Essential Guide to Finding Balance in Life to Increase Your Sense of Personal and Professional Fulfillment This book will help you how to strike a balance in life so that you can still be productive while also enjoying yourself (guilt-free). This guide proposes an entirely different way of looking at the dichotomy of work-life balance. Sometimes, to do or get something else, you have to look differently at what you have. Hopefully, this book will help you change how you work, live and prioritize to create the kind of balance you want and need. Highlights: What is balance, anyway? * The art of juggling * The value of honesty * Keeping track of your spending * The 50-20-30 Rule * Maximizing your time at work * Setting and respecting your own boundaries * Creating space * The value of change. AUTHOR: Anderson Frost PRINT: Kindle only DIGITAL: Download on Kindle (file size: 565 kb; price: USD 4.99)
The Productive Person: A How-to Guide Book Filled With Productivity Hacks & Daily Schedules for Entrepreneurs, Students or Anyone Struggling With Work-Life Balance In this practical, lighthearted and action-oriented book, James Roper and Chandler Bolt explain how you can be productive with your time without sacrificing your social life and the freedom you cherish. By drawing examples from their time as students, entrepreneurs and years of coaching student-entrepreneurs, they show the reader how be more productive while also creating more time freedom. Highlights: Productivity hacks for becoming instantly more productive * Daily schedules that work perfectly for people who need to get stuff done but also want to have some “me” time too * Prework that will alter their mindset and perspective on how they make decisions * Actionable steps to create your new productive habits in a hurry. AUTHOR: James Roper and Chandler Bolt PRINT: Paperback (86 pages; price: USD 9.99) PUBLISHER: CreateSpace Independent Publishing Platform; 1st ed. (March 27, 2014) ISBN-13: 9781497400146 DIGITAL: Download on Kindle (file size: 4972 kb; price: USD 4.99)
Finding Work-Life Balance: Achieving Fulfilment at Every Stage of Life At different stages of life, we approach work with varying levels of energy, drive and perspective. Many people feel unfulfilled in their work or feel their work-life balance is hopelessly wrong. Jos van der Brug’s readable and informal book will help you understand why and how our working lives evolve at different ages, and this book also provides helpful tips for cooperation and leadership within a team of diverse members. In-depth case studies also offer insight into the impact our professional lives can have upon our personal lives and vice versa. If both employees and employers could better understand the fluidity of our relationship to work throughout life, it would lead to improved work-life balance and personal fulfilment. AUTHOR: Jos van der Brug (translated by Eduard Maas) PRINT: Kindle only DIGITAL: Download on Kindle (file size: 565 kb; price: USD 4.99)
FRANCHISE BUYER
• August 2015 • www.FranchiseBuyer.com.au
Websites We Love
Online
For business owners, travel is an indispensable activity — participating in expos, checking new prospects first-hand or attending annual meetings in person. Check out the websites of three Australian corporate travel agencies promising business travellers excellent service and great value for their money. CT Connections
As a corporate travel management partner of choice in Australia, CT Connections (Corporate Travel Connections Pty Ltd) is a privately owned, independent, boutique Australian travel management company offering comprehensive and customised travel solutions for the corporate traveller. With centres of excellence located in Melbourne, Perth, Brisbane and Sydney, CT Connections aims to be able to tailor its solutions to think locally whilst leveraging national and global benefits. CT Connections believes that Every Connection Counts®, and it is the very spirit and purpose that drives its business and resonates in everything the company does. Its specialties include process improvement, travel policy advice, cost reduction, international airfare experts and strategic account management. Totem Group is the specialist group travel, conference, incentive and event division of CT Connections, offering customised solutions and unique experiences with professional expertise. Totem Group strives to engage and inspire clients, provide wisdom and innovation across every service and offer value and expertise with every journey. CONTACT: CT Connections: Melbourne, 69 Kooyong Road, Caulfield North, VIC 3056; Phone: +61-3-8527-4000; Web: www.ctconnections.com.au
BCD Travel
BCD Travel is the global corporate travel management arm of the BCD Group, a privately owned company founded in 1975, which employs more than 12,500 people and operates in 110 countries. BCD Travel helps companies make the most of what they spend on travel. For travellers, this means keeping them safe and productive and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. For executives, we ensure that the travel program supports company objectives. BCD Travel in Australia has a wealth of experience to draw upon within this key Asia Pacific market. Its unified BCD Travel global network, leveraged by one of the most experienced travel teams in Australia, provides each client with an accurate view of where and how their resources are being spent. With integrated global technology and financial management systems, BCD Travel strives to be able to meet each client’s particular needs with expert understanding. CONTACT: BCD Travel, Level 8, 400 Queen Street, Brisbane, QLD 4000; Phone: +61-7-3229-3511; Toll-Free: 1800-015573; Fax: +61-7-3221-6604; Web: www.bcdtravel.com.au
Corporate Travel Management
Corporate Travel Management (CTM) is an award-winning provider of innovative and cost-effective travel management solutions to the corporate market. Its proven business strategy combines excellence in client services, advanced technologies and global buying power to guarantee client-driven solutions and savings for your business travel needs. Headquartered in Australia, CTM employs more than 1800 staff and operates in 46 cities in 23 countries and has established a national footprint in the country with offices in Brisbane, Sydney, Melbourne, Perth and the Gold Coast and international offices in New Zealand, the USA, Asia and Europe. CTM has been acknowledged by the Australian Federation of Travel Agents (AFTA) as the “Best National Travel Management Company in Australia” for 9 of the past 11 years and was inducted to AFTA’s Hall of Fame in 2010 for continued excellence. The company has also been identified as a BRW Fast 100 growing company in Australia. CONTACT: Corporate Travel Management, Australia: Brisbane, 27A/52 Charlotte Street, Brisbane, QLD 4000; Phone: +617-3211-2400; Toll-Free: 1800-663-622; Fax: +61-7-32297522; Web: www.travelctm.com www.FranchiseBuyer.com.au • August 2015 •
FRANCHISE BUYER
29
Technology
App Chat
Need to send messages to the whole team while on the go? There’s an app for that!
Slack
https://slack.com
Slack is a messaging app for teams — with all your communication in one place, integrating with the tools and services you use every day. More productivity, more transparency and less email. Like your team’s collective brain. Talk, share and make decisions in open channels across your team, in private groups for sensitive matters, or use direct messages one-to-one. Drag and drop files, documents, PDFs, images and videos to share with anyone and get immediate feedback and discussion through comments. Search across your entire team archives, within documents, files or images, and filter your results by recency, relevancy, person and more. Everything you do on the desktop app is reflected on the fully native iOS and Android apps and vice versa. Everything is in sync; pick up right where you left off. Slack integrates with more than 80 external services to help you pull information from outside tools in a way that is timely, relevant and always searchable. No more switching between apps. All data transfer is encrypted (256-bit AES and TLS 1.2) on the desktop or the phone. Slack is free to use; upgrade to paid plans that offer more features and controls. Download on Mac, Windows, iOS and Android
HipChat
www.hipchat.com
HipChat is a team chat app that is actually built for business — group and private chat, file sharing and integrations. HipChat’s secure conversations are transferred in 256-bit SSL encryption, the same security protocol as online banks. Bring clients, vendors and other third parties into a HipChat room; they will only see what you want them to see, and you have complete control. Share your desktop with your colleagues on any device to collaborate in real time. Grab files from your desktop, DropBox, email or anywhere and show a preview of the file to everyone in the room. Create rooms for projects, teams or clients. Customise how HipChat alerts you when you miss a message. Create a combination of in-app, email, SMS and mobile push notifications. Every room is searchable by keyword, including text, links, files and more. HipChat synchronises across desktop, mobile and web apps. Conversations are never lost when you switch devices. Stay in the know with notifications, APIs and 80+ integrations. Get custom emoticons and bots, animated GIFs, Instagram feeds and Twitter notifications. HipChat is free to use; upgrade to paid plans that offer more features and controls. Download on Mac, Windows, Linux, iOS and Android 30
FRANCHISE BUYER
• August 2015 • www.FranchiseBuyer.com.au
Fleep
https://fleep.io
Fleep is the next-generation messenger designed to make your life easier by empowering you to chat without boundaries and work smarter. Fleep is the only messenger that works in perfect synergy with email. Fleep merges emails and messages and groups them together with relevant files. Your Fleep ID is email compatible, so you can use it to send messages to external email accounts and receive them back in Fleep. Your email-using contacts will see your Fleep ID as a standard email address and will not need to sign up or register for Fleep to receive your messages. Fleep channels everything you need into one place. You can use Fleep on PC or Mac, Android or iPhone. All you need is an Internet connection. Your files and messages, pinned notes and history are always kept in sync and in the cloud on all the devices. In Fleep, all your conversations form around a topic, files get shared and stored in File Drawer, important notes and task lists are kept on Pinboard and everything is easy to search. Fleep is free to use; upgrade to paid plans that offer more features and controls. Download on Mac, Windows, iOS and Android
Voxer
www.voxer.com
Voxer combines the power of live voice with text and photo sharing. Voxer makes it simple for friends, family and colleagues to talk from anywhere, whenever it is convenient. Live and recorded audio: You can hear messages as people speak or listen later if you are unavailable. Multimedia: Alongside voice, send text and photos and share your location. Large group chats: Broadcast messages to up to 500 individuals or team contacts. Pick your device: Use your iPhone, Android, Windows Phone 8 or desktop to communicate. Walkie-talkie mode: Pick a chat to listen and respond to live voice without being in the app. Headset integrations: Hook up your wired or Bluetooth headsets to respond back hands-free. Extreme notifications: Turn on loud, repetitive alerts for messages when you are in noisy environments. Voxer for Web: When you are at your desk, listen and respond to your contacts from a desktop. Use any data network: Talk across countries, wireless carriers or data networks at no additional charge. Military-grade security: Data are sent through encrypted connections and stored in a secure cloud. Voxer is free to use; upgrade to paid plans that offer more features and controls. Download on iOS, Android and Windows Phone
classifieds classifieds
classifieds A selection of listings from www.FranchiseBuyer.com.au
Australian Capital Territory Price Details:
$550,000
+ SAV
+ SAV
Search By Listing Name
* Fitted out beautifully with contemporary Australian themes * High-performing business with strong turnover * Favourable lease tenure * Fully trained team * Fantastic busy location * No prior experience required * Full training and ongoing support provided. Contact Name: Michael Newham Email: michael.newham@franchisebrokers.com.au Phone: (04) 1926 3014
Price Details:
$650,000 + SAV
Bright Eyes Sunglasses (Newcastle)
Price Details:
$150,000
* Perfectly located next to Parramatta Road in super high traffic area * Reputation for performance spare parts and audio * Huge territory * Well-trained staff and manager * Iconic brand * Enormous consumer recognition * Huge buying power. Contact Name: Graeme Wooster Email: graeme@franchisebrokers.com.au Phone: (04) 1844 2717
* Great location, on a busy main road * 26 years of business with the same owner * Priced to sell * Perfect for an owner/operator looking for lifestyle change * Full lotto system in place * Extensive range of greeting cards * Large amounts of products sold. Contact Name: Andrew Wilcox Email: andrew.wilcox@franchisebrokers.com.au Phone: (04) 0482 4085
* Simple-to-operate proven business system * Suits owner/operator or investor * Low-cost entry level and low ongoing royalty payments * Full training and ongoing support provided * Franchisees are updated via weekly newsletter and conferences. Contact Name: James Taylor Email: james.taylor@franchisebrokers.com.au Phone: (04) 4727 3287
Buy Australian Properties (Newcastle/Port Macquarie)
Price Details:
$100,000
Buy Australian Properties is a professional property investment company leading the industry with a safe, secure and proven way of investing in residential property with integrity — brand-new full turnkey house and land packages, apartments, townhouses, units and row houses and products of similar nature. Contact Name: James Taylor Email: james.taylor@franchisebrokers.com.au Phone: (04) 4727 3287
Car Care - Established Mobile Car Wash Franchise (Canberra Central)
Blaxland East Newsagency
$195,000
* Set to open in February 2016 * Large-format seating * Full bar and full service * High exposure, population growth and volume traffic * Ground floor opportunities * No prior experience required * Fully systemised operation * Complete training and setup * Incentives/lease terms in place. Contact Name: Michael Newham Email: michael.newham@franchisebrokers.com.au Phone: (04) 1926 3014
+ GST
Price Details:
Whilst all care is taken to reproduce this information, please contact the listing owner for the most current information on listings.
Outback Jacks Bar & Grill (Canberra City)
Autobarn (Auburn)
Price Details:
Accuracy Statement
Lone Star Rib House (Gold Creek Village, Canberra)
New South Wales $269,000
A selection of listings from www.FranchiseBuyer.com.au
Price Details:
$80,000 (including vehicle)
* Training in all aspects of car detailing before the new franchise owner starts * Intensive residential training course for all new franchisees * Franchise is fully operational and comes with all start-up stock and a growing client base. * Turnkey operation ready-to-go. Contact Name: Michael Newham Email: michael.newham@franchisebrokers.com.au Phone: (04) 1926 3014
www.FranchiseBuyer.com.au • August 2015 • FRANCHISE
BUYER
31
classifieds
Price Details:
$300,000
Price Details:
$180,000
Coffee Guru (Caringbah)
Dymocks (Erina Fair)
* Established and growing franchise brand that has over 30 franchised cafes * Contemporary fit-out and design * 3-week training and induction program covering espresso training and operating procedures * Locally managed distribution, marketing support and turnkey operation. Contact Name: Bob Boswell Email: bob.boswell@franchisebrokers.com.au Phone: (04) 1174 5678
* Market-leading reputation for customer service, value for money and professionalism * National and large-scale advertising support provided * State-ofthe-art point-of-sale systems in place * Established and successful customer loyalty program. Contact Name: James Taylor Email: james.taylor@franchisebrokers.com.au Phone: (04) 4727 3287
Price Details:
$300,000
Coffee Guru (Roselands)
Eagle Boys (Umina Beach)
* Established and growing franchise brand that has over 30 franchised cafes * Contemporary fit-out and design * 3-week training and induction program covering espresso training and operating procedures * Locally managed distribution, marketing support and turnkey operation. Contact Name: Bob Boswell Email: bob.boswell@franchisebrokers.com.au Phone: (04) 1174 5678
* Prime location and high visibility * Easy access and ample free parking * No prior experience required * Full training provided * Low rent * Proven business model * Great support network * Initial training program and ongoing assistance * Long franchise agreement in place. Contact Name: James Taylor Email: james.taylor@franchisebrokers.com.au Phone: (04) 4727 3287
Price Details:
$330,000 + SAV
Phone: (04) 4727 3287
Dodo Connect (Bankstown Central)
Price Details:
$75,000
+ GST and associated start-up costs
Dodo Connect is on a nationwide search for franchise partners. * Low-cost entry * Simple business format * Wide range of products and services * Strong support from an experienced and dedicated team * Highly recognised brand with great marketing presence. Contact Name: Andrew Wilcox Email: andrew.wilcox@franchisebrokers.com.au Phone: (04) 0482 4085
El Churro Cafe (Parramatta)
Price Details:
$280,000 + SAV
Dodo Connect (Merrylands and Blacktown)
Price Details:
$75,000
+ GST and associated start-up costs
Price Details:
POA
Dodo Connect is on a nationwide search for franchise partners. * Low-cost entry * Simple business format * Wide range of products and services * Strong support from an experienced and dedicated team * Highly recognised brand with great marketing presence. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
Price reduction * Kiosk is centrally located on a prime location on Level 5 Westfield * Fantastic location and long lease in place * Virtually new fitout; no expense to be incurred * Ideal location in the Western Sydney Centre * Simple to operate. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
El Churro Cafe (Westfield Parramatta)
Price Details:
$280,000 + SAV
Price reduction * Kiosk is centrally located on a prime location on Level 5 Westfield * Fantastic location and long lease in place * Virtually new fitout; no expense to be incurred * Ideal location in the Western Sydney Centre * Simple to operate. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
Dymocks (Coffs Harbour)
Endota Spa (Parramatta)
* Market-leading reputation for customer service, value for money and professionalism * National and large-scale advertising support provided * State-ofthe-art point-of-sale systems in place * Established and successful customer loyalty program. Contact Name: Mick Craig Email: mick@franchisebrokers.com.au Phone: (07) 3333 2434
Fantastic new location * Fully inclusive initial franchise fees * Suits owner/operator * Ongoing, professional, one-on-one business training * Brilliant business plans, benchmarking and ongoing business improvement tools * Trusted accredited loan program with ANZ and NAB. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
32 FRANCHISE BUYER • August 2015 • www.FranchiseBuyer.com.au
Price Details:
$290,000– 360,000 + GST
classifieds
Price Details:
$250,000– 300,000
Endota Spa (Westfield Shopping Centre, North Rocks)
Muffin Break (Burwood Plaza Shopping Centre)
Fantastic new location * Fully inclusive initial franchise fees * Suits owner/operator * Ongoing, professional, one-on-one business training * Brilliant business plans, benchmarking and ongoing business improvement tools * Trusted accredited loan program with ANZ and NAB. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
* Strong and loyal customer base * Fully trained team in place * Great location * Full system and training support to all new owners * Comprehensive national marketing program * Nationally recognised training courses to new and existing franchise partners and their staff. Contact Name: Bob Boswell Email: bob.boswell@franchisebrokers.com.au Phone: (04) 1174 5678
Price Details:
$210,000 + SAV
Indian Brothers Restaurant (Parramatta)
Price Details:
$175,000– 250,000
Price Details:
$165,000
Multi-unit franchises available * Limited experience required * Comprehensive training program provided * Strong support from original owners * Highly experienced head office support team * Handson assistance with store location and fit-out * Comprehensive national marketing program. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
Muffin Break (Gladesville)
Price Details:
$170,000 + SAV
Jetts Fitness (Castle Hill)
National Tiles (Newcastle Area)
* Price reduction * Reluctant sale; owners moving overseas * Multi-award-winning franchise system * Established club with stable and loyal membership * Huge potential for improvement for owner/operator * Long lease to 2026 * Staff in place * All equipment owned outright. Contact Name: Graeme Wooster Email: graeme@franchisebrokers.com.au Phone: (04) 1844 2717
* High recall of advertising and brand messaging * Backing of a superior support system * 35 years of experience * Detailed step-by-step franchise operation manuals * National buying power * Extensive supply chain system * Warehousing * CRM system and database. Contact Name: James Taylor Email: james.taylor@franchisebrokers.com.au Phone: (04) 4727 3287
Price Details:
$220,000– 300,000 + GST
National Tiles (Nowra)
Jetts Fitness (Northmead)
Price Details:
$650,000 + SAV
Price Details:
$700,000
* Price reduction * Strong and loyal customer base * Fully trained team in place * Great location * Full system and training support to all new owners * Comprehensive national marketing program * Nationally recognised training courses to new and existing franchise partners and their staff * Lease good for another 5 years. Contact Name: Graeme Wooster Email: graeme@franchisebrokers.com.au Phone: (04) 1844 2717
* Located 3 km north of Parramatta CBD * Major landmarks within close proximity * Membership of more than 900 patrons * Currently operated by a full-time manager * All equipment fully owned and included in the purchase price. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
Price Details:
$220,000– 300,000 + GST
* High recall of advertising and brand messaging * Backing of a superior support system * 35 years of experience * Detailed step-by-step franchise operation manuals * National buying power * Extensive supply chain system * Warehousing * CRM system and database. Contact Name: Michael Newham Email: michael.newham@franchisebrokers.com.au Phone: (04) 1926 3014
Lone Star Rib House (Wollongong)
Nutrition Station (Emu Plains)
* Large-format seating * Full bar and full service * High exposure, population growth and volume traffic * Ground floor opportunities * No prior experience required * Fully systemised operation * Complete training and setup * Incentives/lease terms in place. Contact Name: Michael Newham Email: michael.newham@franchisebrokers.com.au Phone: (04) 1926 3014
* Existing company store for sale * Vendor finance available * Fantastic prime location * Reputable organisation * Popular choice for the local community * Large following on social media * Great customer database. Contact Name: Andrew Wilcox Email: andrew.wilcox@franchisebrokers.com.au Phone: (04) 0482 4085
Price Details:
$250,000 + SAV
www.FranchiseBuyer.com.au • August 2015 • FRANCHISE
BUYER
33
classifieds Outback Jacks Bar & Grill (The Mill, Wagga Wagga)
Price Details:
$550,000
* Set to Open in early 2016 * Fitted out beautifully with contemporary Australian themes * High-performing business with strong turnover * Favourable lease tenure * Fully trained team * Fantastic busy location * No prior experience required * Full training and ongoing support provided. Contact Name: Michael Newham Email: michael.newham@franchisebrokers.com.au Phone: (04) 1926 3014
Soccer Enthusiast Training Model (Sydney West)
Price Details:
$25,000 + SAV
Racecentre (Darling Harbour Shopping Centre, Harbourside)
Price Details:
$500,000 + SAV
* Fantastic location * Great business systems * Available for corporate and private functions * Great opportunities for expansion into the market * Large foot traffic * Prime tourism spot in Sydney * Currently run under management * Strong turnover and high profits. Contact Name: Andrew Wilcox Email: andrew.wilcox@franchisebrokers.com.au Phone: (04) 0482 4085
See-Thru Cleaning - Exciting Residential and Commercial and
Price Details:
$65,000 + GST
Price Details:
$440,000 + SAV
(Newcastle/Hunter and Central Coast)
Price Details:
$30,000 + GST
Snap Print Design & Website (Newtown)
Price Details:
$200,000
* New territories available in Sydney Eastern Suburbs * B2B vocation and Mon-Fri, office hours * Lower entry cost and ongoing savings * Lower initial investment and less money spent on equipment maintenance, shop leasing and staffing * Ongoing investment in research and development. Contact Name: Bob Boswell Email: bob.boswell@franchisebrokers.com.au Phone: (04) 1174 5678
Price Details:
$200,000
34 FRANCHISE BUYER • August 2015 • www.FranchiseBuyer.com.au
* High margins and low overheads * Proven, locally based and simple-to-operate franchise system operating since 2007 * No prior experience required * Comprehensive initial training program provided * You will need to lease a VW Caddy van. Contact Name: James Taylor Email: james.taylor@franchisebrokers.com.au Phone: (04) 4727 3287
The Source Bulk Foods (Windsor)
Price Details:
$150,000– 200,000
Snap Print Design & Website (Newtown) * New territories available in Sydney Eastern Suburbs * B2B vocation and Mon-Fri, office hours * Lower entry cost and ongoing savings * Lower initial investment and less money spent on equipment maintenance, shop leasing and staffing * Ongoing investment in research and development. Contact Name: Bob Boswell Email: bob.boswell@franchisebrokers.com.au Phone: (04) 1174 5678
Window Cleaning Opportunity (Bondi Junction) * High margins and low overheads * Proven, locally based and simple-to-operate franchise system operating since 2007 * No prior experience required * Comprehensive initial training program provided * You will need to lease a VW Caddy van. Contact Name: Bob Boswell Email: bob.boswell@franchisebrokers.com.au Phone: (04) 1174 5678
See-Thru Cleaning - Exciting Residential and Commercial and Window Cleaning Opportunity
Red Rooster Wollongong (Mt Ousley) * No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program * Opportunity for catering * Loyal and growing customer base * Well-established intensive national marketing strategy * World-class training and support. Contact Name: Michael Newham Email: michael.newham@franchisebrokers.com.au Phone: (04) 1926 3014
* Resale of existing franchise * Fantastic opportunity in a growing market * Vendor has not started due to family commitments * Huge territory and opportunity exists for sports-minded person who enjoys making a difference. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
* Highly unique and very successful retail business model * Proven business tools, highly effective operating systems and people who genuinely care * Transparency, enthusiasm and ethics * Store can be owner operated or investor lead with a suitable manager * Various locations available. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
Wild Cards and Gifts (Bateau Bay)
Price Details:
$200,000– 350,000
* Bateau Bay Square Shopping Centre * Low-cost, high-margin retail business backed by one of the world’s largest retailers, WH Smith * Comprehensive training program provided * Ongoing support * 5 years plus option for renewal. Contact Name: James Taylor Email: james.taylor@franchisebrokers.com.au Phone: (04) 4727 3287
classifieds Wild Cards & Gifts (Tweed Heads)
Price Details:
$233,900– 263,900 + SAV (inclusive of fit-out and franchise fees)
* Tweed City Shopping Centre * Low-cost, highmargin retail business backed by one of the world’s largest retailers, WH Smith * Comprehensive training program provided * Ongoing support * 5 years plus option for renewal. Contact Name: Bob Dean Email: bob@franchisebrokers.com.au Phone: (04) 0882 2544
Xpresso Delight (Sydney West)
Price Details:
$39,000
Wok&Go Australian Master Franchise Rights
Price Details:
POA
* Master franchisee has access to Wok&Go International Partner Support Programme: training and operations, real estate, store development, supply chain, new product development and marketing * Local property and franchisee selection agent who works on their behalf. Contact Name: Bob Boswell Email: bob.boswell@franchisebrokers.com.au Phone: (04) 1174 5678
* Franchise business that puts free coffee machines into the workplace and clients pay for the number of coffees consumed. * The franchisee regularly visits each site, topping up the consumables and servicing the machines as required. * No office overheads. Contact Name: Warren Muller Email: warren@franchisebrokers.com.au Phone: (04) 1826 6917
Xpresso Mobile Cafe (Central Coast)
Price Details:
$125,000 + GST (turnkey)
* No percentage royalty and upfront support fees * Exclusive and generous territory * Low overheads and running costs * Fully integrated website, social media presence and call centre to support event enquirers * No reporting, hidden fees or red tape * Ongoing training, operations and marketing support. Contact Name: James Taylor Email: james.taylor@franchisebrokers.com.au Phone: (04) 4727 3287
CHISE RGroAw, N F Sell! UYER Buy, S P EC IA L ED IT IO N
No.2 2015
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Buyers” Get to Know the “Today es The Power of NO in Sal s Tip g sin Lea Ten ealed Franchising Myths Rev
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WEBSITES WE LOVE READING • APP CHAT • www.FranchiseBuyer.com.au • August 2015 • FRANCHISE
BUYER
35
classifieds
Northern Territory
Indian Brothers Restaurant (Darwin)
Price Details:
$175,000
Jaymak Australia
Astra Executive Apartments
Price Details:
$50,000
* Fully cloud-based software for managing your growing business anywhere in the world * Low overheads * Coordinated national marketing * Proven business model * Full training provided * No prior experience required * Substantial ongoing support. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
Price Details:
$40,000– 55,000 + GST
Price Details:
$260,000– 310,000 + GST
Price Details: From
$200,000
Dymocks (Darwin)
Price Details:
POA
* Market-leading reputation for customer service, value for money and professionalism * National and large-scale advertising support provided * State-ofthe-art point-of-sale systems in place * Established and successful customer loyalty program. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
Price Details:
$245,103 + $45,000 (operating capital)
Price Details:
$150,000
* Australia’s pet care specialist * Low set-up costs * Full training provided * Full support from national office * Superb supply chain in place * All Pets Paradise staff are industry professionals qualified in animal care and technology. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
World’s Leading Retail Sign Shop Franchise
Price Details:
$231,292 + $45,000 (operating capital)
36 FRANCHISE BUYER • August 2015 • www.FranchiseBuyer.com.au
* Excellent training program * Honest approach, good team spirit, open communication and access to all levels of management * Traditional flavour, essence of old passion and traditional customer service * Sound mixture of both family and corporate culture. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
Pets Paradise (Darwin)
EmbroidMe (Darwin) * Business-to-business hours 9-5, Mon-Fri * Industry-leading buying power = higher margins * No prior “embroidery” or clothing knowledge or experience required * Full training provided. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
* Database of ~300 customers with prior business contacts with Jaymak * Average customer spend of over $1,300, 90% repeat customers and productivity rate of over $100 per hour * No prior skills required * Initial on-site training * Internal diplomas of competency * Fully developed online training package. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
Marcellina Pizzeria and Restaurant (Darwin)
Beaumont Tiles (Darwin) * New stores available * Fantastic profit margins * Excellent support systems * Fully integrated, high-profile marketing program * Ongoing training provided * Strength, buying power and systems support. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
Multi-unit franchises available * Limited experience required * Comprehensive training program provided * Strong support from original owners * Highly experienced head office support team * Handson assistance with store location and fit-out * Comprehensive national marketing program. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
* With 100 existing stores * Quality of the brand demonstrated by market penetration, rapid growth and success of existing franchisees * Business-to-business hours 9-5, Mon-Fri * Industry-leading buying power = higher margins * No prior knowledge or experience required * Full training provided. Contact Name: Andrew Hahn Email: andrew.hahn@franchisebrokers.com.au Phone: (04) 1301 3367
classifieds
Queensland
Australia Post & Newsagency
Burger Club (Townsville)
(Highfields Village Shopping Centre)
Price Details:
$950,000 + SAV
* Brand-new refurbishment with new flooring * Branch is the only post office and newsagent in the area with the next nearest post office being located approximately 20 km away in Toowoomba or Crows Nest * Fantastic “back-to-school” business * Recent installation of Golden Casket retail imagery * Long lease in place. Contact Name: Mick Craig Email: mick@franchisebrokers.com.au Phone: (07) 3333 2434
Price Details:
$399,000
Bakers Delight (Ballina Fair Shopping Centre)
Price Details:
$150,000 + SAV
Price reduction * Beachside location * Prominent location within Ballina Fair Shopping Centre, Ballina’s busiest shopping centre * Strong sales * Priced to sell fast * Long lease in place until 2020 * Iconic Australian brand * Fresh, handcrafted product * Family culture * Ongoing operational support. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
Burger Urge (Brisbane South)
Price Details:
$300,000– 400,000 + GST
Boost Juice (Dubbo Square Centro Shopping Centre)
Price Details:
$225,000 + SAV
Coming soon * Fantastic location * Close to hotels; great exposure to tourists * Loyal and growing clientele * Sales volumes constantly growing * Strong business support * National leader in franchisee support and training * No prior experience necessary. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
Price Details:
From
$150,000 + GST
Price Details:
$300,000– 400,000 + GST
Price Details:
From
$150,000 + GST
* Tried and tested business model * Awardwinning marketing strategies * Clear growth and development strategies * Proven operating systems and procedures * Ongoing support from operations team * Comprehensive training programs * Lowest capital investment * Lowest franchise fees and royalty payments. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
Dodo Connect (Brisbane North Locations)
Price Details:
$75,000 + GST
and associated start-up costs
Dodo Connect is on a nationwide search for franchise partners. * Low-cost entry * Simple business format * Wide range of products and services * Strong support from an experienced and dedicated team * Highly recognised brand with great marketing presence. Contact Name: Russ Webb Email: russ@franchisebrokers.com.au Phone: (04) 6705 1735
Dodo Connect (Brisbane South Locations)
Bright Eyes (Rockhampton) * Simple-to-operate proven business system * Suits owner/operator or investor * Low-cost entry level and low ongoing royalty payments * Full training and ongoing support provided * Franchisees are updated via weekly newsletter and conferences. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
* Tried and tested business model * Awardwinning marketing strategies * Clear growth and development strategies * Proven operating systems and procedures * Ongoing support from operations team * Comprehensive training programs * Lowest capital investment * Lowest franchise fees and royalty payments. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
Burger Urge (Toowoomba)
Bright Eyes (Maroochydore) * Simple-to-operate proven business system * Suits owner/operator or investor * Low-cost entry level and low ongoing royalty payments * Full training and ongoing support provided * Franchisees are updated via weekly newsletter and conferences. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
* Has its origins in South Australia and is now coming to Queensland * Quick service restaurant with a simple menu containing 16 international burger options prepared to order * Easily managed burger operation * 100% Australian never-frozen meats * Signature herbs and spices * Fresh and local ingredients. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Price Details:
$75,000 + GST
and associated start-up costs
Dodo Connect is on a nationwide search for franchise partners. * Low-cost entry * Simple business format * Wide range of products and services * Strong support from an experienced and dedicated team * Highly recognised brand with great marketing presence. Contact Name: Mick Craig Email: mick@franchisebrokers.com.au Phone: (07) 3333 2434
www.FranchiseBuyer.com.au • August 2015 • FRANCHISE
BUYER
37
classifieds Fernwood Fitness (Everton Park, Brisbane North)
Dymocks (Toowoomba)
Price Details:
POA
Price Details:
POA
* Market-leading reputation for customer service, value for money and professionalism * National and large-scale advertising support provided * State-ofthe-art point-of-sale systems in place * Established and successful customer loyalty program. Contact Name: Mick Craig Email: mick@franchisebrokers.com.au Phone: (07) 3333 2434
Price Details:
$714,500 (negotiable) + SAV
Dymocks (Gold Coast)
Gelare (South Bank)
* Market-leading reputation for customer service, value for money and professionalism * National and large-scale advertising support provided * State-ofthe-art point-of-sale systems in place * Established and successful customer loyalty program. Contact Name: Bob Dean Email: bob@franchisebrokers.com.au Phone: (04) 0882 2544
Top location * Strong sales * Owners must sell due to family commitments * Easy to operate * Staff in place * Products compliment the restaurants scene alongside * No fit-out or upgrade required * All equipment in excellent working order * No prior experience necessary. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
Price Details:
$265,500 + SAV
Endota Spa (Cairns)
Price Details:
$62,500
(initial franchise fee) + $200,000–300,000 (build cost)
Fantastic new location * Fully inclusive initial franchise fees * Suits owner/operator * Ongoing, professional, one-on-one business training * Brilliant business plans, benchmarking and ongoing business improvement tools * Trusted accredited loan program with ANZ and NAB. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
La Porchetta (Coolangatta)
Price Details:
$275,000 + SAV
$70,000 + SAV
Coming soon* Located in a very prominent position on Cleveland Road * Successful network of stores across Australia * Priced to sell * Run under management * Established store * Loyal customer base * Recognised brand * Ongoing franchisor support * No prior experience necessary. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
Price Details:
$349,000
Price Details:
$130,000 + SAV
38 FRANCHISE BUYER • August 2015 • www.FranchiseBuyer.com.au
* Fully trained staff in place * Solid sales turnover and strong profits * High return on investment * Very simple operations with easy-to-follow system * No prior experience required * Full training and ongoing support provided * Great fit-out with character * Strong lease tenure in place * Strong relationships with community and sporting groups. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Kooler Ice (Edmonton)
Eagle Boys (Wishart) Coming soon * Successful network of stores across Australia * Priced to sell * Run under management * Established store * Loyal customer base * Recognised brand * Ongoing franchisor support * No prior experience necessary. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
* Fantastic location just back from the beach * Easy access and ample parking * Well-established business * Loyal customer base * No prior experience necessary * Full training provided * Trained management and staff in place * Option to rebrand this restaurant is available. Contact Name: Bob Dean Email: bob@franchisebrokers.com.au Phone: (04) 0882 2544
La Porchetta (Townsville)
Eagle Boys (Coorparoo)
Price Details:
* State-of-the-art functional training space * Member motivators * Luxurious change rooms * Group fitness studio * Weight training * Stretch area * Cardio equipment * Free parking * Members lounge * Breakfast and tea/coffee bar * Complimentary toiletries * Gift vouchers. Contact Name: Russ Webb Email: russ@franchisebrokers.com.au Phone: (04) 6705 1735
Price Details:
$125,000
* High traffic * Visible location with convenient parking * Great lease in place * Fully supported franchise operation * Easy to operate * No stock, no staff * Low overhead * Minimal time investment required * High profit margins * Remote monitoring access via iPhone/Internet/iPad. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
classifieds Kooler Ice (Smithfield/Northern Beaches)
Price Details:
$95,000
* High traffic * Visible location with convenient parking * Great lease in place * Fully supported franchise operation * Easy to operate * No stock, no staff * Low overhead * Minimal time investment required * High profit margins * Remote monitoring access via iPhone/Internet/iPad. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Nandos (Brisbane North)
Price Details:
$549,000 (negotiable) + SAV
Jaymak (Bundaberg)
Price Details:
$55,000
* Database of ~300 customers with prior business contacts with Jaymak * Average customer spend of over $1,300, 90% repeat customers and productivity rate of over $100 per hour * No prior skills required * Initial on-site training * Internal diplomas of competency * Fully developed online training package. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
National Tiles (Ipswich)
Price Details:
$220,000– 300,000 + GST
Lenard’s (The Ridge Shopping Centre, Toowoomba)
Price Details:
$185,000 + SAV
* Fantastic location in a shopping centre (The Ridge), anchored by Woolworths * Loyal customer base * Business has been operating for 5.5 years * Remaining 4.5 years lease * Ideal family business * Operated by one owner * No prior experience required * Full training and ongoing support provided. Contact Name: Mick Craig Email: mick@franchisebrokers.com.au Phone: (07) 3333 2434
Price Details:
$319,500 + SAV
Price Details:
$220,000– 300,000 + GST
Price Details:
$435,000
* High recall of advertising and brand messaging * Backing of a superior support system * 35 years of experience * Detailed step-by-step franchise operation manuals * National buying power * Extensive supply chain system * Warehousing * CRM system and database. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Pizza Capers (Meadowbrook)
Price Details:
$75,000 + SAV
* Located in the local shopping centre, close to Logan Hospital * Currently run under management * Huge potential for an owner operator * Limited direct competition * Popular franchise brand * Fantastic franchisor training and ongoing support * No prior experience necessary. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
Pizza Capers (Woolloongabba)
Muffin Break (Sunshine Plaza) * Current fit-out * Strong and loyal customer base * Fully trained team in place * Great location * Full system and training support to all new owners * Comprehensive national marketing program * Nationally recognised training courses to new and existing franchise partners and their staff. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
* High recall of advertising and brand messaging * Backing of a superior support system * 35 years of experience * Detailed step-by-step franchise operation manuals * National buying power * Extensive supply chain system * Warehousing * CRM system and database. Contact Name: Mick Craig Email: mick@franchisebrokers.com.au Phone: (07) 3333 2434
National Tiles (Townsville)
Muffin Break (Strathpine) * Current fit-out * Strong and loyal customer base * Fully trained team in place * Great location * Full system and training support to all new owners * Comprehensive national marketing program * Nationally recognised training courses to new and existing franchise partners and their staff. Contact Name: Russ Webb Email: russ@franchisebrokers.com.au Phone: (04) 6705 1735
* Under contract * High volume of passing traffic * Repeat business * New fit-out completed * Mostly new equipment * Established for more than 10 years with current owners being in place for that time * No need for qualified chef * Run with casual staff * Franchise systems and support available. Contact Name: Russ Webb Email: russ@franchisebrokers.com.au Phone: (04) 6705 1735
Price Details:
$150,000 + SAV
Coming soon * Situated at the Buranda Shopping Centre on Ipswich Road, within close proximity to Princess Alexandra Hospital * Currently run under management * Huge potential for an owner operator * Loyal customers * Ample parking * Popular franchise brand * Franchisor ongoing support * No prior experience necessary. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
www.FranchiseBuyer.com.au • August 2015 • FRANCHISE
BUYER
39
classifieds Red Rooster (Mareeba)
Price Details:
Make an Offer
* No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program * Opportunity for catering * Loyal and growing customer base * Well-established intensive national marketing strategy * World-class training and support. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Wild Cards & Gifts (Mount Ommaney Shopping Centre) Price Details:
$225,000– 240,000 + SAV ($90,000)
Red Rooster (Centenary Park, Mount Sheridan)
Price Details:
$300,000
* No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program * Opportunity for catering * Loyal and growing customer base * Well-established intensive national marketing strategy * World-class training and support. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Xpresso Mobile Cafe (Bundaberg)
Price Details:
From $119,500 + GST
Sleepy’s The Mattress Experts (Cairns)
Price Details:
From
$180,000 $220,000 + GST
* Simple operating model * No prior experience required * Full training provided * Low entry cost * Award-winning customer service philosophy * Stable industry and healthy margins * Innovative and technologically advanced product ranges. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Price Details:
$60,000 + SAV ($75,000– 80,000)
Price Details:
From
$119,500 + GST
Price Details:
$310,000 + SAV
40 FRANCHISE BUYER • August 2015 • www.FranchiseBuyer.com.au
* No percentage royalty and upfront support fees * Exclusive and generous territory * Low overheads and running costs * Fully integrated website, social media presence and call centre to support event enquirers * No reporting, hidden fees or red tape * Ongoing training, operations and marketing support. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Zambrero
Price Details:
$250,000
The Coffee Club (Ballina Fair) * Located in a popular shopping destination anchored by Woolworths * Ample parking for customers * Strong profits * Fantastic indoor and outdoor dining with free Wi-Fi available in-store for customers * Loyal customer base * Fully trained staff in place * Franchisor support * Comprehensive national marketing program. Contact Name: Leo Rodino Email: leo@franchisebrokers.com.au Phone: (04) 1755 1445
* No percentage royalty and upfront support fees * Exclusive and generous territory * Low overheads and running costs * Fully integrated website, social media presence and call centre to support event enquirers * No reporting, hidden fees or red tape * Ongoing training, operations and marketing support. Contact Name: Dione Mauric Email: dione@franchisebrokers.com.au Phone: (04) 1554 3469
Xpresso Mobile Cafe (Cairns)
Sleepy’s The Mattress Experts (Toowoomba) * Price reduction * Located in a busy homemaker centre just off Ruthven Street * Currently run under management * Huge opportunity for an owner operator * Existing customer base * New franchise agreement * Low franchise fees * No prior experience required * Extensive training provided. Contact Name: Mick Craig Email: mick@franchisebrokers.com.au Phone: (07) 3333 2434
* Low-cost, high-margin retail business backed by one of the world’s largest retailers, WH Smith * Comprehensive training program provided * Ongoing support * 5 years plus option for renewal. Contact Name: Mick Craig Email: mick@franchisebrokers.com.au Phone: (07) 3333 2434
* Brand-new store * No financial outlay for refurbishment * Large back of house with office * Free customer parking * Wide frontage customer service counter * Catering menu * No prior experience required * Full training provided * Outstanding local and national support from franchisor team. Contact Name: Russ Webb Email: russ@franchisebrokers.com.au Phone: (04) 6705 1735
Zarraffa’s Coffee (Redcliffe)
Price Details:
$550,000 + SAV
* Under contract * Award-winning and prestigious franchise brand * Proven business model * Large and loyal customer base * No prior experience required * Full training and ongoing support provided by the franchisor. Contact Name: Russ Webb Email: russ@franchisebrokers.com.au Phone: (04) 6705 1735
classifieds
South Australia
A selection of listings from www.FranchiseBuyer.com.au
Accuracy Statement
Whilst all care is taken to reproduce this information, please contact the listing owner for the most current information on listings.
Cocolat (Various Locations in SA)
Auto Masters (Southern Suburbs)
Price Details:
$318,000
* Excellent blue-chip location, close to Adelaide’s busiest shopping precinct with over 300,000 foot traffic each week. * Currently run under management * Great opportunity for a new owner/ operator. * Top Google rating for highly interactive website * Detailed training and support. Contact Name: James Grigg Email: james@franchisebrokers.com.au Phone: (04) 0123 7717
Price Details: From
$300,000
Price Details:
$275,000
Price Details:
$350,000
Price Details:
$180,000
Price Details:
$475,000
Price Details:
$295,000
* Return to owner of over 50% * Centred in the heart of the agriculture and viticulture regions * Positioned to service nearby towns such as Keith, Bordertown, Lucindale and Kingston * Buying power of a 260-store network * Situated in the heart of the Limestone Coast Region, located midway between Adelaide and Melbourne. Contact Name: James Grigg Email: james@franchisebrokers.com.au Phone: (04) 0123 7717
Ultra Tune (Christies Beach)
Cocolat (Henley Beach) * Unique location with double access * Proven profitable system * Full ongoing and technical support provided * Comprehensive training by franchisor * Full ongoing marketing assistance and advice. Contact Name: James Grigg Email: james@franchisebrokers.com.au Phone: (04) 0123 7717
* Fitted out beautifully with contemporary Australian themes * High-performing business with strong turnover * Favourable lease tenure * Fully trained team * Fantastic busy location * No prior experience required * Full training and ongoing support provided. Contact Name: Sam Grigg Email: sam@franchisebrokers.com.au Phone: (08) 8272 8435
Tyrepower (Naracoorte)
Cartridge World (Gawler) * Return to owner of 70% * Exclusive franchise territory of 10,000 square kilometres includes Gawler, Barossa Valley and Clare Valley * Rent is under 6% of turnover * 5.5 days per week * Long franchise term of 10 years * No previous experience required * Full training provided. Contact Name: James Grigg Email: james@franchisebrokers.com.au Phone: (04) 0123 7717
* Proven profitable system * Full ongoing and technical support provided * Comprehensive training by franchisor * Full ongoing marketing assistance and advice * Metro locations available: Elizabeth Shopping Centre, Colonnades, Norwood, Glenelg and Mount Barker * Regional locations available: Port Pirie, Port Augusta, Whyalla, Kadina, Victor Harbor and Mount Gambier. Contact Name: James Grigg Email: james@franchisebrokers.com.au Phone: (04) 0123 7717
Outback Jacks Bar & Grill (Northeastern Suburbs)
Auto Masters (Victor Harbor) * Brand-new fit-out completed by the franchisor * Includes all tools and equipment * Building comes complete with all new signage * Located in a popular tourist town that can only be accessed by car. Contact Name: James Grigg Email: james@franchisebrokers.com.au Phone: (04) 0123 7717
Search By Listing Name
Price Details:
$245,000 + SAV
* Revenue has been increasing for the past 3 years * Return to owner of over 40% * Current owner only works approximately 25 hours per week * Long lease with option to renew to 2022 * National leader in franchisee support and training. Contact Name: Sam Grigg Email: sam@franchisebrokers.com.au Phone: (08) 8272 8435
www.FranchiseBuyer.com.au • August 2015 • FRANCHISE
BUYER
41
classifieds Dymocks (Chadstone Shopping Centre)
Tasmania
[LOGO] Price Details:
POA
Endota Spa (Lorne)
Attention Hobart Franchise Experts
Price Details:
$79,900 + GST
Do you have experience in the franchising sector? Finn Franchise Brokers is part of the largest network of business brokers in Australia specialising in franchises. We need to open an office in Hobart to meet the demand of franchises for sale in the area. Contact Name: Steve Finn Email: steve@thefinngroup.com.au Phone: (04) 0827 6537
Price Details:
$220,000
Attention Hobart Business Experts
Price Details:
$79,900
Looking for a proven business to buy? Finn Business Sales is part of the largest network of business brokers in Australia covering all states and territories. We need to open an office in Hobart to meet the demand of businesses for sale in the area. Contact Name: Steve Finn Email: steve@thefinngroup.com.au Phone: (04) 0827 6537
Victoria
Price Details:
$99,000
42 FRANCHISE BUYER • August 2015 • www.FranchiseBuyer.com.au
Refurbishment just completed * No other competition * Fully inclusive initial franchise fees * Suits owner/operator * Ongoing, professional, oneon-one business training * Brilliant business plans, benchmarking and ongoing business improvement tools * Trusted accredited loan program with ANZ and NAB. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Endota Spa (Warrnambool)
Price Details:
$79,000
Fantastic new location * Fully inclusive initial franchise fees * Suits owner/operator * Ongoing, professional, one-on-one business training * Brilliant business plans, benchmarking and ongoing business improvement tools * Trusted accredited loan program with ANZ and NAB. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Essential Beauty (Watergardens Shopping Centre)
Price Details:
$225,000
Dymocks (Waurn Ponds Shopping Centre) * Only bookstore in the entire complex * Long lease in place * Market-leading reputation for customer service, value for money and professionalism * National and large-scale advertising support provided * State-of-the-art point-of-sale systems in place * Established and successful customer loyalty program. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
* Market-leading reputation for customer service, value for money and professionalism * National and large-scale advertising support provided * State-ofthe-art point-of-sale systems in place * Established and successful customer loyalty program. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
* Prime location * Established clientele * Currently run under management * Strong team fully trained in all services * Latest fit-out * Secure lease and agreement in place * No prior experience required * Full comprehensive training provided by the franchisor. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Flooring Xtra (Geelong)
Price Details:
$189,000
* Great location in a homemaker area * Fantastic annual turnover of nearly $1 million * High-level exposure * Same owner for 25 years * Attractive working hours * Low franchise fees * Minimal staff needed * Ongoing franchisor training and support * No prior experience required. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
classifieds Gametraders (Highpoint Shopping Centre)
Price Details:
$119,000 + SAV
* Priced to sell * Great location * Excellent training program * Minimal staff needed * No prior experience required * Large level of traffic flow * Product and brand recognition * Established customer loyalty * Proven business system. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Pizza Hut (Geelong)
Price Details:
$219,000
Gloria Jeans (Gateway Plaza, Warrnambool)
Price Details:
$199,000
* Refurbishment just completed * Priced to sell * Busy location * No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program * Fantastic opportunity for an owner/operator. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Red Rooster (Mildura)
Price Details:
$550,000
GNC (Airport West Shopping Centre)
Price Details:
$189,000
* Priced to sell * Large level of traffic flow * Opportunity for an owner/operator * Impressive figures * Long lease and franchise agreements * Product and brand recognition * Established customer loyalty * Proven business system * Established buying power and supplier relationships * Comprehensive training. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Price Details:
$780,000
Price Details:
$159,000
Price Details:
$318,000
* Great location in a busy shopping centre * Newly established store * Minimal staff needed * Most beneficial to an owner/operator * Long lease agreement * Low franchise fees * No training fee * Low rent * No prior experience required * Full comprehensive and ongoing support provided. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Wendy’s (Geelong)
Price Details:
$249,000
* Located in a busy shopping centre in Geelong CBD * Refurbishment recently completed * Loyal customer base * Minimal staff needed * No prior experience required * Comprehensive initial and ongoing training/support provided * Assistance with promotion and marketing provided * Highly recognised and respected brand. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Wendy’s (Western Melbourne Suburbs)
Muffin Break (Essendon DFO) * Profitable to owner/operator * Successful, popular and sought-after franchise brand * Full and comprehensive training provided by franchisor * No prior experience required * Large level of traffic flow * Long lease * Reasonably priced rent. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
* No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program * Opportunity for catering * Loyal and growing customer base * Well-established intensive national marketing strategy * World-class training and support. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Tutti Frutti (Airport West)
Muffin Break (Bendigo) * Attractive store * Profitable to an owner/operator * No prior experience required * Impressive figures * Long lease * Ongoing professional comprehensive training, marketing and operational support * Successful, popular and sought-after franchise brand. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
All reasonable offers will be considered * Low rent * * Strong and loyal existing customer base * No prior experience required * Good long lease and franchise agreement * Attractive store and good location * Little competition in the area * Equipment well maintained and in excellent condition. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Price Details:
$249,000
* Located in a busy shopping centre * Refurbishment recently completed * Loyal customer base * Minimal staff needed * No prior experience required * Comprehensive initial and ongoing training/support provided * Assistance with promotion and marketing provided * Highly recognised and respected brand. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
www.FranchiseBuyer.com.au • August 2015 • FRANCHISE
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classifieds
Western Australia
A selection of listings from www.FranchiseBuyer.com.au
Accuracy Statement
Whilst all care is taken to reproduce this information, please contact the listing owner for the most current information on listings.
Aussie Farmers Direct (Marmion, Perth)
Price Details:
$100,000
Two massive territories included in the sale * Wellplaced and affluent suburbs include Marmion, Duncraig and Carine * Mixture of day and night delivery schedules * Ever-expanding menu on offer * Ongoing support and marketing assistance provided by the franchisor * Full training and backend support * Existing customer base. Contact Name: Ryan Willsher Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5130
Curves (Morley, Perth)
Price Details:
$85,000 + SAV
Price Details:
$399,000 + SAV
Price Details:
$279,000
Croissant Express (Septimus Roe Building, Adelaide Tce, Perth)
Price Details:
$149,000 + SAV
* Long lease in place * Licence for external seating now approved * 5 days/week business provides flexibility and lifestyle * Excellent training and marketing support from the franchisor * Extensive catering offering can be exploited * Best suited to an owner/operator. Contact Name: Brad Wallace Email: brad@franchisebrokers.com.au Phone: (08) 9468 5130
Price Details:
$249,000 + SAV
44 FRANCHISE BUYER • August 2015 • www.FranchiseBuyer.com.au
* Located in a busy shopping centre with high exposure * No competition * Minimal staff needed * Plant and equipment in great condition * Most profitable to an owner/operator * Comprehensive training and ongoing franchisor support * No prior experience required * Easy and proven franchise system to run. Contact Name: Rod Justin Email: rod@franchisebrokers.com.au Phone: (03) 5215 1113
Dymocks (Rockingham)
Price Details:
POA
* Market-leading reputation for customer service, value for money and professionalism * National and large-scale advertising support provided * State-ofthe-art point-of-sale systems in place * Established and successful customer loyalty program. Contact Name: Rajiv Rajan Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5131
Fitness 24/7 (Nedlands)
Croissant Express (St Martins Tower, St Georges Tce, Perth) * Great location with ample surrounding offices and passing traffic * Store is only 4 years old with another 4 years to run on the lease * 5 days/week business provides flexibility and lifestyle * Excellent training and marketing support from the franchisor * Extensive catering offering can be exploited Contact Name: Brad Wallace Email: brad@franchisebrokers.com.au Phone: (08) 9468 5130
* Great location and visibility on one of Morley’s busiest streets * Proven system that works for its members * High retention rate of clients * Owner willing to offer support post-sale * Great local support including operations and marketing * Multiple income streams available. Contact Name: Ryan Willsher Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5130
Donut King (Mildura)
Chicken Treat (Carramar, Perth) * Great location in an ever-expanding residential area * Part of a community-based shopping centre with high traffic * Excellent returns above $200,000 per annum to an owner/operator * Long lease in place * High-quality training programme * Ongoing support provided * New menu and marketing campaign. Contact Name: Brad Wallace Email: brad@franchisebrokers.com.au Phone: (08) 9468 5130
Search By Listing Name
Price Details:
$399,000 + SAV
* Location close to the University of Western Australia with convenience to almost 20,000 students * Ample parking space for clients * Currently run under management * Suitable for an owner/operator * Low staffing, fast breakevens and impressive returns * High levels of accessible support from a team of in-house support specialists. Contact Name: Brad Wallace Email: brad@franchisebrokers.com.au Phone: (08) 9468 5130
classifieds Gloria Jean’s Coffees (Westfield Innaloo, Perth)
Price Details:
$149,000 + SAV
* Located at the busy Westfield Innaloo Shopping Centre * No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program * Fantastic opportunity for an owner/operator. Contact Name: Ryan Willsher Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5130
Price Details:
$800,000 + GST
Jesters/Krispy Kreme (Bunbury)
Price Details:
$449,000
* Brand new fit-out to include the new Krispy Kreme store as part of the Jesters business * Net profits to an owner/operator of $200,000 * New lease in place * Well located in the vibrant shopping precinct of the Parks Centre * Strong support from the franchisor * Initial training and ongoing support * No prior experience required. Contact Name: Ryan Willsher Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5130
Price Details:
$399,000 +
SAV ($50,000)
Price Details:
$560,000 + SAV
Price Details:
$299,000 + SAV
Price Details:
$399,000
Price Details:
$99,000 + SAV
* One of the original and best Sumo Salad stores in WA * Brand-new lease with 6 years left for a new owner * Refurbishment recently completed * One of the CBD’s busiest lunchtime food courts * 7 days/ week business * Profitable for an owner/operator or investor * Local-based support and training * No prior experience required. Contact Name: Brad Wallace Email: brad@franchisebrokers.com.au Phone: (08) 9468 5130
Ultra Tune (Perth Northern Suburbs)
Price Details:
$485,000 + SAV
* Situated next to one of the largest shopping centres in Perth * Great visibility on a major road with huge passing traffic * Profitable for an owner/ operator * Loyal customer base with high volume of repeat business * Multiple services offered * Long lease and franchise agreement in place * Low rent. Contact Name: Ryan Willsher Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5130
Xpresso Delight (Noranda)
Muffin Break (Kalgoorlie) * Attractive store * Profitable to an owner/operator * No prior experience required * Ongoing professional comprehensive training, marketing and operational support * Successful, popular and sought-after franchise brand. Contact Name: Ryan Willsher Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5130
* Currently run under management * Ranked #1 Franchise Opportunity by Entrepreneur Magazine 2010 * With over 42,000 stores worldwide * Undisputed leader in the sandwich market worldwide. Contact Name: Brad Wallace Email: brad@franchisebrokers.com.au Phone: (08) 9468 5130
Sumo Salad (Carillon City Arcade, Perth CBD)
Lenard’s (East Victoria Park) * Located at The Park Centre Shopping Complex in East Victoria Park * Suited to an owner/operator or as a family business * Dedicated regional development manager assigned to the store * Store opening support * Diverse marketing plan * Training provided * No prior experience required. Contact Name: Rajiv Rajan Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5131
* New franchise * Scheduled to open on May 2016 * Free-standing drive-thru on one of two fast-food pad sites, on a green field site on the corner of Morrison and Farrall roads * Lease term 12 years * No prior experience required * Full training and ongoing support provided * Comprehensive national marketing program. Contact Name: Brad Wallace Email: brad@franchisebrokers.com.au Phone: (08) 9468 5130
Sub Sandwich Franchise (Broome)
Ian Diffen City Discount Tyres (Morley) * Long established store with over 20 years of trading history * Located superbly next to Galleria Toyota and literally down the road from the large Morley Galleria Shopping Centre * Huge room for growth within the business * Excellent local WA support coupled with an excellent supply chain * Long lease in place. Contact Name: Ryan Willsher Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5130
Red Rooster (Midvale)
Price Details:
$49,000 + SAV
* Unlimited sales territory (full Perth metro area) and up to 20 machines can be placed * Only 7 of 12 existing machine currently placed * Great opportunity for a sale-oriented owner working for 2-3 days/week * Full training included in sale price (2 weeks in Perth) * Full service and advertising support. Contact Name: Ryan Willsher Email: enquirieswa@franchisebrokers.com.au Phone: (08) 9468 5130
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