Franchise Buyer, Vol 4, Issue 4, 2016 by franchise buyer

www.franchisebuyer.com.au

May 2016 Vol. 4 Issue 4

Degani serves up their success es Includ ise h Franc le S for a ds fie Classi

What’s Your Motivation So Much To Do In To Buy A Franchise? A Retail Lease ALSO INSIDE: INSPIRED READING • APP CHAT • WEBSITES WE LOVE

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Contents May 2016 Vol 4. Issue 4

Highlights

04 Cover Story Degani serves up their success

26 Broker Len Ferguson uses his years of experience in business with his thoughts on the reasons behind success or failure 28 Brands in Action First Class Capital CEO, Brad Prout, gives his take on growing SME’s

06 Price Reductions Franchise opportunities priced to be sold 08 Market Happenings • Franchise Council of Australia announces new CEO • Launch of Franchise Buyer Marketing • Franchisor online forum event 10 Marketing John Dwyer (JD) explains how he got TV presenter Ray Martin to sell his home 16 Sales Trent Leyshan shows you how to avoid the notorious time wasters 20 Store Location Peter Buckingham explains how to make the right choice of where to set up shop 22 Brands in Action Learn about Stellarossa’s success trifecta; customer service, quality and consistency 25 Brands in Action Kleenit clears up the path to franchisee flexibility

30 Brands in Action Join the finance industry without dealing with the admin work with Rent with Style 32 Outsourcing Find out from Remote Workmate how you can run social media at lower cost and effective 33 Stories We’re Telling in Video 35 Inspired Reading 36 Websites We Love 37 App Chat 38 Franchising Expo 40 Latest Listings

elcome to another edition Franchise Buyer magazine.

Make sure you are subscribed to this monthly digital magazine edition by going to www.FranchiseBuyer.com. au to fill in your details to subscribe, and we will deliver it to your inbox every month. We present as much information as we can to help you be successful by bringing you the widest range of experts and information. In this issue you will find expert advice from our contributors John Dwyer, Trent Leyshan, Peter Buckingham, Len Ferguson. If you are searching for a franchise business at the moment, you should find plenty to take in amongst the many brand features, and particularly the listings of current existing franchise businesses for sale. We got it all in Franchise Buyer! All the best, Glenn Walford Founder, Franchise Buyer

Editor Glenn Walford glenn@franchisebuyer.com.au Features Writer Leona Devaz Leona@franchisebuyer.com.au Journalist Emma Webb Emma@franchisebuyer.com.au Marketing & Production Coordinator Luke Vogelaar Luke@franchisebuyer.com.au

43 Franchise Classifieds

Opinions expressed in Franchise Buyer are not necessarily those of Franchise Buyer or the Publisher. Persons entering into a franchise agreement are strongly urged to seek their own independent advice. All material is copyright and reproduction in whole or in part is not allowable unless specific permission from the Editor is provided.

www.FranchiseBuyer.com.au • May 2016 •

Design Katherine Bercasio

Contributors Trent Leyshan Peter Buckingham Len Ferguson John Dwyer Brad Prout

FRANCHISE BUYER

Cover Story

Full steam ahead for Degani expansion Café franchise Degani has cracked the Victorian coffee market and is now an industry leader in Melbourne. Having spread to Queensland already, the brand is soon to have a presence in both NSW and Western Australia. By Emma Webb

orn in the late 1990s, Degani quickly became a leader in Melbourne’s burgeoning café scene, according to the brand’s National Franchise Development Manager Martin Hesse. “At Degani, we often had enquiry from interested parties that have seen our cafes in Victoria and want to replicate that in their home state,” Martin says. “We now have a presence in Queensland and are soon to open multiple sites in NSW and also our first in Western Australia.” Martin says the brand did not directly choose to expand into these two states, rather the decision was made for them. “Obviously with our success and rapid growth in Victoria, this was always on the cards and part of Degani’s expansion strategy, but the market beat us to it and with many people from all around Australia visiting Melbourne and experiencing the café scene, we were soon taking enquiry from all states,” he says. “In fact we also get a lot of enquiry from people who have visited from overseas and liked what they saw in one of the many Degani cafes in Melbourne.” Martin says Degani’s point of difference is what has seen the brand succeed since its establishment, offering

FRANCHISE BUYER

• May 2016 • www.FranchiseBuyer.com.au

something new to both consumers and franchisees. “Degani is not a heat and serve franchise offering, which seems to attract those who need assistance and support but also those who want to put their own passion and soul into the business,” he says. “At Degani every menu is unique and every Degani is tailor-built, so no two are exactly the same. It’s this flexibility that attracts interest. Low entry costs and royalties are an added bonus. “Competition is when your customers can’t tell you apart from your competitors. When buying a franchise, my customers want a clear point of difference and we definitely deliver that. “Degani has a more European feel. We actually encourage diversity and the inclusion of the franchisee’s culture into the menu. We aren’t about milkshake-sized coffee cups – we are about quality and the feeling you are eating a dish that someone actually cared about creating. You won’t get that in a robotic franchise system.” Training and support is not offered to Degani franchisees, it is insisted, according to Martin, who says he expects to be inundated with interest from potential franchisees once the NSW and WA franchises are up and running.

Cover Story “At Degani we take great care in ensuring that our franchisees are capable of operating a successful café,” he says. “Our training program is run over five weeks and covers both theory and practical sessions. We also include in-store training, which everyone loves. If you want to learn to ride a bike then the best way is to actually get on a bike. “We offer different business models to cater for different budgets and locations. Every site is different, every store is different and every franchisee has different requirements. To be successful at what we do we have to be flexible.” It’s all in the attitude when it comes to selecting the right franchisee, according to Martin, who says service is just as important as the product you are offering. “We look for passion – that is the key to success,” he says. “We can train the skills needed but we can’t train attitude. A good support network helps – especially when establishing the business as you will need to put in long hours. Customer focus and service experience is also important. “People may come into a Degani for the awesome coffee or a lovely meal, but quite often it’s how they were treated and the service they received that keeps them coming back and recommending that café to friends.”

Find Out More www.degani.com.au

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Serious Offer & Other Sales Terms

s r e f f O s u o i r e S • s • Urgent Saleons • Offers Invited • Price Reducti Queensland

Sleepy’s

Eagle Boys

Gloria Jeans

$60k + SAV

$250k + SAV

$159k + SAV

Toowoomba

Leo Rodino Leo@franchisebrokers.com.au 0417 551 445

Browns Plains

Mick Craig mick@franchisebrokers.com.au 0417 778 587

Outback Jacks

Price Attack

Muffin Break

$595,000

$199,000

Cairns City

Dione Mauric 0415 543 469

Cairns Central

Dione Mauric 0415 543 469

Cairns Central

Dione Mauric 0415 543 469

Carpet Court

Baskin Robbins

Brumbys Bakery

$199,000

$300,000

Innisfail

Dione Mauric 0415 543 469

Rosewood

FRANCHISE BUYER

Everton Park

Russ Webb russ@franchisebrokers.com.au 0467 051 735

• May 2016 • www.FranchiseBuyer.com.au

Wavell Heights

Russ Webb russ@franchisebrokers.com.au 0467 051 735

Serious Offer & Other Sales Terms

Queensland (continued)

Pizza Capers

Submarine sandwich

$47,500

$149,000 + SAV

St Lucia

Ashgrove

Russ Webb russ@franchisebrokers.com.au 0467 051 735

SafetyQuip

NSW Central Coast

$95,000

James Taylor james.taylor@franchisebrokers. com.au 0447 273287

Western Australia

Subway Gosnells

Crust Gourmet Pizza

Gosnells, WA

$399,000

Rockingham, WA

$579,000

Rajiv Rajan enquirieswa@franchisebrokers. com.au 08 9468 5131

The Outdoor Furniture Specialists

Party Plus Morley

$149,000

Joondalup

$169,000 including stock

enquirieswa@ franchisebrokers.com.au 08 9468 5130

enquirieswa@franchisebrokers. com.au 08 9468 5130

Chicken Treat Carramar

$299,000

enquirieswa@ franchisebrokers.com.au 08 9468 5130

Weeding Women Morley

$99,000

enquirieswa@ franchisebrokers.com.au 08 9468 5130

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

News

Market Happenings Find out what the movers and shakers in the Australian franchise sector have been up to.

Franchise Council of Australia announces new CEO – Damian Paull

he Franchise Council of Australia (FCA) is delighted to announce the appointment of Damian Paull as its new CEO. The FCA Board and growing membership are delighted to welcome Mr Paull as our new Chief Executive and very much look forward to working together to grow, promote and nurture success in the vibrant franchise sector, FCA Executive Chairman, Bruce Billson said today. “Damian comes to the franchise sector with a sound systemsbased understanding of the shared purpose, collaboration and mutual respect between franchisors and franchisees that is at the heart of successful franchises and their capacity to support $144 billion of annual economic activity and more than 460,000 local jobs,” Mr Billson said. “Damian is a highly regarded membership organisation executive who bring years of experience, a successful track-record of achievement and reputation for effective stakeholder collaboration and membership engagement. “His leadership role at the Australian Retail Credit Association (ARCA) shows an ability to work with and embrace the goals of a diverse array of large and small members where views need to be distilled into a clear and coherent agenda and policy-maker engagement that is credible, considered and collegiate,” Mr Billson added. Mr Paull spoke fondly of his five years at ARCA and excitement about his new role with the FCA as he feels that he can make a valuable contribution in implementing the FCA’s strategic agenda, lifting the profile of franchising and the FCA and helping the sector pursue a sustainable growth trajectory.

FRANCHISE BUYER

• May 2016 • www.FranchiseBuyer.com.au

Bruce Billson (left) welcomes Damian Paull (right) to the FCA CEO position recently.

“Franchising is a very big deal in the Australian economy and draws its strengths from well-developed business models working in partnership with small and family business investors to enable enterprising people to be in their own business but not be on their own,” Mr Paull said. “I understand how right-sized regulation and effective regulator engagement, supported by education and professional development, provide the confidence and competence to support growth, investment and job creation in a key sector of our economy.” “Franchising is where creative ideas and innovation delivers real economic value. Working with our Board and the FCA team, my aim is to capture that spirit of innovation and creativity to deliver real value to our members,” Mr Paull added. It is anticipated that in the coming weeks Mr Paull will begin familiarising himself with the opportunities and challenges before franchising in Australia, meet with the Board, staff and key stakeholders and be briefed on the organisation’s business plan and budget, before formally commencing full-time with the FCA later in June. An early priority for Mr Paull will be finalising plans for the National Franchise Convention to be held in Canberra in October, implementing plans for membership growth and supporting the Board in restoring sector confidence and a sustainable FCA budget position in the wake of the impact of the 7-Eleven revelations and regulatory responses. www.franchise.org.au

News

Franchise Buyer Marketing – Helping match buyers to sellers of franchises

aving only recently released a new simplified website platform showing what Franchise Buyer Marketing does, how it does it, and demonstrating just some who have had great success with it, Franchise Buyer Marketing is focusing on refining the way sellers and buyers of franchises find and interact with each other. In the coming weeks and months Franchise Buyer “…will be embarking on the release of several new initiatives making the interaction between those who are interested in buying a franchise, with those who are selling – significantly more efficient.” According to Founder, Glenn Walford. Stay tuned, as change is again in the wind.

answers franchisor questions on technology and the franchise relationship

n interactive Forum enabling franchisor executives to discuss how technology is changing their business models, is being held on June 7 th in Melbourne. Organised by the Franchise Relationships Institute (FRI), the Forum features a combination of franchisor case studies and leading experts in omni-channel retail, digital marketing, eCommerce and the use of technology to improve franchisee productivity. FRI’s Founder, Greg Nathan, says franchise companies have an extra layer of complexity in how they address threats and opportunities in the digital and technology space. “Not only do they need to make smart choices in the technology they use, they also have to bring their franchisees on the journey with them. Franchisees tend to be skeptical whenever they are asked to take on initiatives involving extra cost, inconvenience or risk, and when it comes to introducing new technology, you have all three in spades” he says. “This can leave franchisors scratching their heads on how to proceed, as we all know the best strategy in the work will fail if it doesn’t have the support of the people who have the implement it. This issue is touching all industries – not just retail.” The Bricks and Clicks Forum includes case studies of how franchisors have introduced omnichannel marketing strategies which enables customers to interact with the brand at several touch points – some managed by the franchisor and some managed by franchisees. For instance : Glyn Parry, Head of Marketing for JAX Tyres, will explain how the JAX “Click and Fit” strategy has revolutionised the way

customers buy tyres from its franchisees, using a franchisor controlled eCommerce site. Dominic Panetta, Head of Marketing at Howards Storage World, will discuss how a new generation customer loyalty program that integrates franchisor and franchisee delivered content, is delivering huge benefits for franchisees and customers. David Bell, Managing Director of Kwik Kopy, and Steve Keil, Managing Director of Laser Electrical, will share their lessons introducing cutting edge technology to improve franchisee productivity – one using licensed platforms and the other built internally. The Forum also features a range of leading Australian subject matter experts. Michael Schaper, Deputy Chair of the ACCC will talk about the implications of how franchisors are using new technology might impact on enforcement of the Franchising Code of Conduct. Experts in digital marketing, eCommerce, omni-channel retailing, app development and logistics will also conduct break out workshops to share new trends in their areas and answer participant questions. Greg Nathan says the big questions to be explored at the Forum include “How can franchisors ensure their brand is delivering the customer experience in fresh and relevant ways?” “What technology should franchisors be thinking of introducing?” “Who should pay for it?” and “How do franchisors ensure franchisees are using the technology effectively?” Details of the Bricks; Clicks Forum can be found at www.franchiserelationships.com www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Marketing

How I got Ray Martin to sell my home By John Dwyer

bout 10 years ago, the pleasure in gaining free “publicity” was still as relevant as it is today. If you sold a home or two, you’ll know that when a real estate agent lists ones property, it’s highly likely that the home will get the same attention from real estate agent as 100 others in his inventory. In other words, unless the real estate agent is your brother-in-law, your home will get as much attention as all the others. When my wife and the family moved from a New South Wales country town, Gloucester, to the Gold Coast, we gave the listing of our home to a local real estate agent. The property was a beautiful 11.5 acre “rural oasis” with a four-bedroom ranch style, western red cedar home, together with a fourbedroom, two-story log cabin, tennis court, golf greens, a perched field den, winding creek and a multitude of surround picnic spots. In other words it was blessed with “wow factor after wow factor!” I thought this would be any real estate agent’s “dream listing” because of its “uniqueness and picture frame attractiveness.” However, the real estate agent treated it the same as every other of his listing and after a month also of “silence” from his end and not one inspection, I decided to pull up stamps and market the home myself. After all, I’m in the business of “marketing,” so I thought I have a better chance of doing a better job than the agent! The agent had not even considered an aerial photography shoot, nor had he featured the “target audience” in any of his photograph. One of my pet-hates with real estate agents is the fact that they sell “ghost houses.” Have you ever seen a home on www.realestate.com. au that has a human in any of the photographs? Have you ever seen a home in the front window of a real estate agency that features any humans? Probably not as for some reasons, real estate agents ignore the fact that people are attracted to people who look like 10

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• May 2016 • www.FranchiseBuyer.com.au

them – hence why it’s always important to always feature your target audience in any of your advertising…… no matter what the product or service is. The Panadol and Nurofen headache companies know that a large portion of their target audience are mums with young children and that’s why you see mothers with little rascals giving them a headache in all of their TV advertising.

I created marketing material that was “message to market match.” It was pretty obvious to me that the likely buyer for this idyllic “tree change” property would come from the

Marketing

Out went a media release with a difference!

“big smoke,” probably Sydney, given that it was only two and a half hours drive away (Gloucester is a gorgeous country town in the upper Hunter Valley, with the population of around 5,000). I therefore concentrated my marketing effort on Sydney, with a particular emphasis on the north shore, as the properties price tag was over $1 Million. I arranged aerial photography and video footage via a helicopter photographer and setup a website for people to get more information from. The “breakingpoint” for my relationship with the real estate agent was when after 5 to 6 weeks of no response from his marketing efforts, he suggested we drop the price to “a more realistic $650,000.” In other words, they told us that it’s all we could get and we should be happy with that…….pretty much a “give up” attitude!

Appreciating that if I am going to steer up a “free publicity” for my unique property, I have to be “provocative,” I decided to send out a media release to the editors of the property sections of major newspapers and online publications. And yes, I was “provocative,” being critical of the real estate agency industry for not understanding marketing and treating every property in exactly the same way. I post the question “if a real estate agent claims to market homes for a living, then why do 99% of them not have any marketing qualification?” There’s no other industry on earth where so-called professionals can claim expertise at something and not have proper qualifications! Can you imagine a doctor without medical qualifications or a car mechanic fixing your breaks if he doesn’t have the appropriate tertiary education certificate? And yet a real estate agent can boast about being a “property marketing guru” and yet not have any qualification whatsoever in marketing and advertising. Wow, did my media release ruffled some feathers in the real estate industry? You betcha. At the same, it also stimulated an incredible reaction from the media, the most notable is from Ray Martin’s office at A Current Affair on the Nine Television Network! (For international readers, Ray Martin is a TV personality which is a household name in Australia.)

The day A Current Affair rang and asked if I could appear in the program! Large editorial appeared in the Sydney Sunday paper, on the morning the newspaper hit the streets, I received a call from Channel 9 journalist, who explained he was phoning on behalf of Ray Martin. He said that Ray had read my story in that morning’s newspaper and thought

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Marketing

it would be a good idea to feature the “Do it yourself real estate segment” on Channel 9 A Current Affair Program. He asked if they could bring a helicopter with a camera crew to my property and if I would be willing to provide my critique of the real estate industry on National TV? What do you think my answer was? Yep, a big “yes” in a heartbeat of course – as who gets the opportunity to have their own 4 minute “advertorial” on national TV?? They came, they interviewed and the story hit screens throughout Australia! I remembered my wife, Gael, made sure we had the best luncheon platter you could ever dreamed of, so that we kept the camera crew and the journalist “happy and contented” during their stay! The Channel 9 helicopter arrived on our property on about 10 am and I was interviewed about my “reasons” for marketing my home myself. Keep in mind the program story was about “do–it– yourself ” real estate. You’ll see in the TV segment below that I was asked for my “Top Tips” for selling your own home and of course I gladly oblige. And you’ll also see below the various samples of collateral that I put together to give interested parties. The story aired nationally and wait till you hear the results! Our website was promoted by Ray Martin at the end of the segment and it was smashed with enquiries from potential buyers all over Australia. The result was that we were inundated with offers. Now keep in mind that the real estate agent had told us to drop the price to what he believe was the “top dollar” we 12

FRANCHISE BUYER

• May 2016 • www.FranchiseBuyer.com.au

can get for the property – $650,000. A few days after the Channel 9 exposure, we accepted an offer of $1.2 Million! I’m not suggesting that everyone can get national television exposure for the sale of their home. However, I am providing you with this story to demonstrate the importance of: a) “Message to market match” in your marketing (Note our photographs feature my family in various locations around the property). b) To gain the attention of any media journalist, you need to be “provocative.” So whatever you’re selling, if you’re looking for “free publicity,” remember that journalists (both offline and online) receive hundreds of media releases a day. So if you want to stand out from the crowd, you need to either be the inventor of something new (highly unlikely) or you need to “stir up a hornet’s nest.” In other words, don’t distribute a lame media release, but rather “wow!” John Dwyer is the marketing and advertising expert of The Institute of Wow and the author of “The WOW Manifesto Giant Book”. He is also known as The Seinfeld Guy because he scored a huge coup of gaining Jerry Seinfeld as a spokesman for The Greater Building Society’s advertising in Australia. www.theinstituteofwow.com

HAVE A S T'S TR LE A

CHAT! GY E T

Want to Grow Your Franchise? Speak to the Founder of Franchise Buyer about how we can help you do it on 1300 669 983 or glenn@franchisebuyer.com.au

— GLENN WALFORD

WANT FRANCHISOR CLIENTS?

You need the right strategy and introductions, NOT just paid advertising spots to crack the franchise sector. We can help you do that.

CONFERENCE & EVENT SPEAKER Have Australia’s leading marketing expert and dynamic conference and event speaker John Dwyer, a.k.a. ‘The Seinfeld Guy’, to light up your franchise conference.

7 VIRTUAL STAFF SUPPORT Outsourcing can dramatically reduce costs and increase your productivity. Look at just what is possible with highly qualified staff that are handpicked by you.

10 CONTENT CREATION & SOCIAL MEDIA MARKETING

9 FRANCHISE MARKETING CONSULTING

CONSUMER MARKETING WOW STRATEGIES

Get an intensive One-Day Marketing Strategy Session with you and your team from one of the world’s leading marketers responsible for $14 billion+ in sales.

We don’t muck around. Some of the most innovative and effective consumer marketing campaigns available are right here. All you have to do is ask.

You want to be everywhere but just don’t have the time nor the inclination to keep writing material on your brand. We can do that and promote it for you.

SEE FOR YOURSELF AT FranchiseBuyerMarketing.com.au

FRANCHISE GROWTH STRATEGIES

1300 669 983

Sales

Don’t Dare Waste My Time!

With time the most precious of all resources, DO NOT let people effectively steal yours for no good reason at all! By Trent Leyshan

“G

ood morning Eddie,” with a broad smile I enthusiastically shook hands with the potential new client, conscious of positively transferring my energy and providing him with a strong sense of importance. #YouAreImportant However, in the back of my mind dwelled a purposeful and self-serving intent….Don’t dare waste my time! These words pierced from my eyes, not with a malicious intent, but from a calm place and deep understanding of just how valuable my time in business and on this earth really is. I have no time for time wasters! Every time waster you meet — takes time you will never see again. It’s also time that could have been spent with people who genuinely value you and your offering.

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• May 2016 • www.FranchiseBuyer.com.au

Here’s the thing, time wasters also steal time you could be sharing with family, your friends or those causes you care about, that makes them deadly creatures! When you meet with a new potential client be there for a reason, show up with purpose. If it is clear this intent is not reciprocated, filter them quickly and move them on swiftly, respectfully of course. When navigating stakeholders, it’s important you are having the right conversation with the right person. This will, again, mean circumventing time wasters to quickly get to those people who can influence the positive outcome. To get to the point and cut through quickly you’ll need to activate your silent sales weapon (your ears) and listen for what’s really being said.

Sales

Sales people often miss or overlook critical information because they aren’t paying attention to the intent. This could mean they miss clear signals because they are too focused on “selling” and what they think they need to say to impress — so the client’s true intent washes straight past them.

Here are some of many examples: Can you provide me with a proposal(without consultation) =

Time waster

My manager has asked me to gather some quotes =

Time waster

We don’t want to meet until we know your prices =

Time waster

Can you respond to this tender in two days =

Time waster

Thanks for proposal, I’ll present at next committee meeting =

Time waster

Price is not an issue for us =

Time waster!

These seemingly innocuous statements appear harmless, but they are laced with time waste. If you respond with a ‘yes’ to most of the above requests regularly, chances are you’re wasting your time — most of the time. Less successful people float from one time-waster to the next, with no structured engagement method or genuine understanding of how valuable their time is. Ultimately this makes them the ‘time waster,’ because they are investing their own time into activities or people that offer no value or positive outcome. Remember, the clock is ticking! Like most things in life we receive for free, they are not often valued. Time is a precious and finite resource many of us take for granted, until it’s too late. As for Eddie, yes, he was a time waster, but this was identified after a five minute conversation, instead of five months worth of follow up. In your next meeting remember, You Are Important, (but don’t dare waste my time!)

Trent Leyshan is the founder of sales training company BOOM! Sales and the author of Outlaw and The Naked Salesman. www. BoomSales.com.au

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

The Path

To Buying Your Franchise

LEAD UP

Before you start your search for a franchise, make sure you know the answers to the following questions about how the business will ﬁt in with you and what you want

Personal Preferences • Work you are suited to YES • What do you enjoy doing? •

Want staff

Want as few as possible?

Financial and Lifestyle Goals • How much do you want to earn p/a? • How will the business ﬁt in with your ideal lifestyle? •

Desired hours of operation

Franchise Type Service Food

Retail

Locality / Region • How far from home? • Work from home? YES

Short List Franchise Opportunities (or systems) •

List your top 5 choices in order of best ﬁt for all lead up factors 1. 2. 3. 4. 5.

•

Do the options excite or inspire you?

Business to Business Franchise?

What Type of Business are you After? Product based Service based Other

BUYING PROCESS

Budget to Spend • Savings Property equity Combination • Will your preferred systems be bank accredited? YES NO (some security against business)

YES

Franchise systems will differ slightly in how they go about recruitment of franchise owners. This list will give you a good indication of a typical process before you start.

Initial Enquiry • Phone, website or Expo contact – take note of the professionalism of the return contact Initial Discussion • Often over phone • Usually brief 10-15 mins • Be prepared for questions about you • Be prepared with questions on the opportunity • Try to establish up-front if the franchise fits you and your goals Initial Discussion • Essentially an expression of interest with details of your personal and financial status • You may have a location or existing business in mind or may not • Need to sign a confidentiality agreement • You will receive Franchise Agreement, Disclosure Document, Franchising Code of Conduct • Be open and honest Face-to-Face Meeting • Get a feel for the system • The franchisor can get a feel for who you are • Be prepared with questions, questions, questions • Be open and happy to answer questions Due Diligence • Speak to as many franchisee’s as possible • Ask many questions of your franchisor in a number of meetings • Seek experienced Legal and Accounting Advice • Understand the life span and state of the equipment required to run the business (if applicable) • Understand the conditions and terms of the lease (if applicable)

Finance Business • Deal with a lender with experience in franchise finance • Ensure you are realistic in your numbers • Ensure you factor enough for working capital and contingencies Suitability Profiling • Many systems use ‘Psychometric’ profiling to indicate future behavior • Don’t stress over them – they are an indicator only Final Meeting • Clarify final details • Answer remaining questions • Confirm ongoing process details including training, settlement and support to take over Just do it! • Be confident that you have thoroughly investigated the opportunity • Take massive action Franchise Owner Training • Be relentless in your quest for knowledge and competence • Apply yourself fully • Apply pressure on yourself to be ready to operate the business on your own

This information is courtesy of Shaking the Proﬁts from Franchising book series, the world’s ﬁrst and only book series totally devoted to helping franchise owners make the most of their business.

Store Location

The five signs of a good location With so much data now available to aid location selection, the question becomes, what do I focus on, and where do I get it from? Location expert, Peter Buckingham CFE, will zero you in on the key data.If you are buying a retail franchise it is crucial that you understand the basics of what makes a good location or otherwise. By Peter Buckingham CFE

hile we can list 10 or 20 drivers or factors that lead to the success of a retail business, they have different levels of importance depending on what you are selling, and how. For example if you are selling petrol and convenience goods – ie 7-Eleven, Shell or Caltex, your first driver is probably the numbers of cars passing the site. If you are a restaurant owner, and have a drive through as a major part of your business, this still may be your number one driver. If you have a local restaurant – sit down and wine and dine – then the area, demographics, competition and other factors will probably be more important than traffic driving past. So here is my list of drivers, and some view on their level of importance for some common types of businesses:

FRANCHISE BUYER

• May 2016 • www.FranchiseBuyer.com.au

Traffic Going Past the Site (vehicle & foot)

If we are selling something that relies on a vehicle driver to spot the location and pull in, then traffic is probably the number one driver. If it is a service station and convenience store, a fast food outlet or a tyre shop, then the more traffic going past normally relates to better sales. If the franchise itself is the destination, then maybe it is acceptable to have a low volume of traffic or be in a deadend street – swimming centres for instance, where parking is a priority.

Suitable Demographics

Think of who the customer is likely to be and market

Store Location Other Generators

Why do bed shops and electrical stores group together in Homemaker centres? Because the retailers have found it works. Many business owners think that if a competitor is nearby, that will halve the market (and their business). But data has repeatedly shown us that competitors take a smaller percentage of the business than is normally expected, and in many cases, actually work to build the business, as the area or centre becomes the focus for those specific sales, and the pie is greatly increased. Why also do food outlets collect together? One answer may be because it is a food court in a shopping centre, but other areas in shopping strips like Surf Avenue, Mermaid Beach, Chapel Street, South Yarra and Alexandra Street, Crows Nest exist because they act as such a strong generator, all restaurants enjoy the benefits.

the product towards them. If you are merchandising a high value product then high socio economic areas such as Toorak and Double Bay will be suitable locations. You can look up the ABS website www.abs.gov.au and Quikstats to evaluate any area in Australia. Make sure the area is suitable to the products you want to sell.

Shopping Centres

Property Guideline

Why do large shopping centres ask for more rent than small ones? Quite simple: they attract more people to shop there. Shopping centres exist because of the adage ‘build it and they will come’.Think of a shopping centre in two measurements:

GLAR: Gross Leasable Area Retail – the size of the centre (sqm) MAT: Moving Annual Turnover – how many dollars pass through If you divide MAT by GLAR, ($/sqm), then you start to see how strong that shopping centre is. Big shopping centres like Chadstone (VIC) expect about $10,000+/sqm, and that means higher rents.

Shopping Strips

Shopping strips can vary from 800 plus shops, Chapel St, South Yarra for instance, to a few small outlets at the back of Windsor or Kellyville (all VIC examples). We use a measure called StripLocator to put some data around the shopping strips and compare them. Big shopping strips attract customers, and those with two or more supermarkets, will be the most desirable. Small shopping centres may look good, but if they are not attracting people to them, there just won’t be the trade.

We recommend to all Franchisors that they have a Property Guideline, a 2 page document describing what they are seeking as far as sites is concerned, that can be generally passed around real estate agents and others of interest to narrow down and describe the stores you are seeking. A document like this helps everyone remain focused on what best suits that type of business.

Summary

If I was looking at a location for a franchise outlet I would be asking how the location shapes up in terms of traffic, demographics, the shopping centre or shopping strip, and other generators (neighbours). I would also be asking my Franchisor what they recommend, and if they have a Property Guideline I can use. Select well Grasshopper…. Peter Buckingham is the Managing Director of Spectrum Analysis Australia Pty Ltd, the leading Geodemographic and Sales Prediction Modelling Company in Australia. He worked for Caltex for 20 years in many areas including site selection process. peterb@spectrumanalysis.com.au or visit www.spectrumanalysis.com.au.

www.FranchiseBuyer.com.au • May 2016 •

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Finally, a Cafe Franchise with realistic entry costs and low Franchise Fees! Turn the key and open your new cafe business with us... darren@stellarossa.com.au â&#x20AC;˘ www.stellarossa.com.au â&#x20AC;˘ facebook.com/stellarossacoffee

franchises available

07 3106 5810

The Success of Stellarossa, One Bean at a Time. Providing coffee drinkers with a premium experience, is fast becoming Australian café franchises caffeine du jour. It’s a competitive marketplace, filled with various ways to satiate our need for a fine brew. From hole-inthe-wall coffee shops, to mobile vans, and gourmet purveyors down hipster laneways, the coffee experience is waiting around every corner. So, how do you decide which one is for you? By Leona Devaz Stellarossa focus on four key areas they believe influence the consumer experience: n Coffee Beans – blended exclusively from the highest grades of Arabica beans. n Skilled Baristas – all baristas are put through extensive training. n The Espresso Bar – sites are set up to provide a warm, modern slant. n Food – Ingredients are sourced locally from suppliers. With all this in mind, we caught up with Stellarossa Director, Darren Schultz to get to know the inside workings of a Stellarossa franchise.

What are the main advantages of owning a Stellarossa franchise?

“Lower entry costs is our number one advantage.” Stellarossa run a, “very transparent system – what I negotiate with landlords in savings, I pass onto the franchisee.” This is a core function of Mr Schultz’s role in sales and leasing and helps to reduce entry costs for prospective franchisees; as “landlords are wanting brands like ours”. He explains it as follows: “Basically, when I negotiate a lease, landlords are willing to pay us as well as an incentive. I’m doing many leases on the go, and they average between $120-200K – that is by the way of cash or works the landlord performs prior to going in. For example, if there was a bare shell (premises) and it was going to cost you $450K to get into the site – that would include absolutely everything franchise fees, air conditioning, floor coverings, fit out … ready to go – the landlords $200K contribution would be passed onto the franchisee”. This means, the franchise will cost the franchisee $250K (NB - total cost minus what you get in incentives).

Mr Schultz says, “also, we have low ongoing franchise fees. Whereby most franchise systems will work on a 7% and 3%, 8% and 2%, or 9% and 2% franchise royalty system – where 9% of what a franchisee makes goes back to head office and the other 2% goes back as marketing fee – Stellarossa works on 4.75% of royalties (on average) with no ongoing marketing levies”.

What does an average day look like for existing franchisees?

“It does vary depending on location. The city based franchisees start at 6-6.30am and shut the store around 4pm, Monday-Friday. Other sites are a seven-days-a-week trader. Breakfast, lunch and dinner might be WednesdaySaturday with a fully licensed model and a lot of staff. Those models will vary, as we are not a system that demands the franchisee has to work in site, several multistore owner’s businesses run under management”.

Hands on vs. running a store under management – both winning formulas. “Some systems say that is what you have to do (be hands on in the store). If you have several stores and employ good staff, your net profit will be reduced – especially if you are paying good management. It might mean on average, a hands-on franchisee maybe earning 1722% profit, which is reduced to 12-15% under management. But the trade off is, you can be in Fiji on holiday and seeing what the numbers are doing! It’s a model that if you get right from our end, you can prosper running that way”. Find Out More: www.stellarossa.com.au

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Kleenit clears the path to franchisee flexibility.

With a full range of services on offer, ranging from gutter cleaning to pressure cleaning, factory floors and graffiti removal, Kleenit is helping franchisees build personal confidence, find their feet and a niche. Knowing their customer base and the market is proving to be their specialty. By Leona Devaz

rom reducing costs to taking advantage of more efficient procedures, businesses are increasingly outsourcing cleaning services. Leading the charge for residential and commercial cleaning franchises, Kleenit is helping to illustrate this movement. Head officed and located in WA, Kleenit have almost 40 franchisees nationally and the niche of graffiti removal is still among the fast-growing segments of their business for the industrial, commercial and government markets. While Kleenit ranks its turnover as $1.2million, Directors Peter Robinson and Mark Wood know they are among some of the fastest-growing franchise businesses in Australia. Mr. Wood says this is particularly the case in the NSW and VIC market place. “We still predominantly have a real need for franchise recruitment to meet the demands across NSW, we have one franchisee driving all over NSW and it’s not efficient!” With a “$75K minimum income guarantee” Mr Wood explains this instils “confidence in the Kleenit model and takes away the fear and trepidation of buying a new

business”. The “absolute guarantee” is a “no strings, no rubbish” proviso written into the franchise agreement. “It is purely to give confidence to prospective franchise owners, to take that leap of faith”. The directors created this as, “how much will I earn?” tends to be one of the major questions people ask. Potential earnings, lifestyle and flexibility are among some of the top reasons people move into a franchise system and Mr Wood said the Kleenit franchise is designed to fulfil five different, but key areas. 1. Multiple income streams. 2. Not affected by seasonality. 3. Support. 4. Lifestyle. 5. Longevity. “It is critical to our business to have a whole bunch of happy franchisees in order to grow”. Find Out More: http://www.kleenitfranchise.com.au/

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Business Success or Failure – What is the Primary Cause? After selling literally hundreds of franchise businesses, top broker Len Ferguson delivers some home truths on the key difference between business success and failure. By Len Ferguson

n my business I deal with a lot of small business owners and I guess I have seen my fair share or good and poor performing businesses. I find that buyers are curious and often ask me why some business owners do well, while other struggle and in the end fail. Overall the general perception is that external factors are the primary cause of success or failure for a small business. Things like having a great location, top brand or products, and while this is helpful, this is not the primary reason for a businesses success or failure in my experience. What I find far more influential to a business’ success or failure is how the business owner manages their business. And I am not talking about management skill here, although again, that is also helpful, I am talking about their attitude and more to the point a positive attitude. “Yeah, yeah”, I hear you say, as we’ve all heard this before! But do you really understand how important this is?

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• May 2016 • www.FranchiseBuyer.com.au

Think about it for a second, what have been your bad experiences with businesses as a customer? I’d bet most bad experiences have been due to a poor attitude or worse, a negative attitude from a staff member or even the owner themselves. I want to expand on this a little for you with a view to helping you avoid making what I believe is the most influential blunders failing business owners make.

Your attitude sets your results.

A positive attitude leads to a positive business. I have experienced business owners talking their business down, talking their customers down and even talking their staff down. Generally, they have a negative attitude towards their business, so guess what their business results looked like? You may recognise some of these comments if heard; “Customers are just tyre kickers”, “Staff are lazy and don’t want to learn”, “Business is really bad at the moment”,

n “The franchisor is not doing anything to help us” etc, etc. Once this language and attitude permeates through your business, your results will start to decline. You have given yourself, your business and your staff the excuse needed to not try as hard, if at all. Your attitude is negative, this is toxic to your businesses growth prospects.

Above and below the line thinking.

This strategy has been around for a while now in business and I would suggest printing this out and putting it up in your office. Above the line thinking is where you need to be, and it in an extension to having a positive attitude. Below the line thinking is the reverse and where businesses start to fail. Have a look at the list below and think if any of these behaviours ring true for you or your team members.

Ownership Accountable Responsible --------------------------------Blame Excuses

behaviours to set the correct course for you and your business in any scenario.

Denial Don’t get bogged down.

You get what you deserve.

I see a lot of business owners worrying about things that are just outside of their control. It is just such a waste of time. Worse still is when they go ahead and disrupt their whole team with it. Don’t get bogged down with things that you can’t change and refocus on things that you can change and improve.

Rally when the going gets tough.

It is easy to get down in the dumps when things are just no going your way. Below the line thinking starts to kick in and as humans we start to look at external factors and blame others. My advice here is to rally when things are not going your way. Refocus on above the line behaviours and work on things that are within your control. Change will take longer than you think it should, so stay on track and rally your business and team.

Stay unemotional.

Above all it is best to stay pragmatic about your business and its performance. This can be hard, but it is vital for you to employ the strategies I have highlighted above. Review pros and cons of a situation unemotionally and set out a plan with above the line thinking and

At the end of the day your business will be a product of how you manage it. Are you positive, focused and put your energy into things that you can control and affect positively? The strategies I have highlighted above can be the strategies that will have the greatest affect on your businesses performance. They can be learned, practised and mastered. Business owners that have mastered them have strong businesses that are well run and profitable. I would strongly encourage you to work on implementing these into your business today and start build a business that you deserve…! Good luck with it all and I hope this has helped.

Len Ferguson is the cofounder of The Finn Group. Having originally established itself as the leading and by far the largest franchise brokerage firm in the country, The Finn Group is continuing to expand rapidly across the marketplace. www.joinfinn.com.au

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

First Class Capital Bank on a Non-Bank for your Business Finance CEO of First Class Capital, Brad Prout gives his take on the current landscape of SME lending and the role his business is playing in helping keep SME’s of all shapes and sizes funded and growing. By Brad Prout

ustralian Banks are facing interesting times. Core revenue streams are threatened by the slowing housing market and increased competition from overseas, mainly Asian, banks pursing Australian corporate lending. Rapid advancement in payments technology has the potential to undermine merchant revenues from cards and the emergence of alternative SME lenders threatens traditional business banking relationships. While SME lenders only have a tiny percentage of the $800 + billion business credit market in Australia, the emerging trends have caught the banks attention. Positively, the increased number of non-bank lenders and the growing awareness amongst business owners that there are alternative forms of finance available is making the banks stop and think. Online SME lenders typically provide unsecured loans. Banks generally do not provide unsecured business loans to micro and SME businesses. What banks are concerned about is the loss of client relationship. That has led several banks to establish referral partner relationships with nonbank lenders. Legacy IT platforms and adverse regulatory capital requirements make it difficult for banks to compete with the new, nimble participants in the unsecured business loan market. The bank branch networks don’t provide as much of an advantage in business lending as they do with consumer lending. 28

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• May 2016 • www.FranchiseBuyer.com.au

Interestingly, while SMEs play a crucial role in the Australian economy, business owners are fairly conservative when it comes to their use of business finance. Only a small percentage of businesses seek external finance and an even smaller percentage chose not to deal with, or are declined by, their banks. What business owners do need is convenience, transparency and credit solutions that can assist them trade and grow their business. Some but not all lenders deliver on these points. Increasing the awareness of alternative business finance is very good for the economy and has underpinned the opportunity First Class Capital to rapidly expand. At First Class Capital, we use a combination of leading technology to efficiently deliver the funding and real people, through our Franchise Partner network, to provide services and support to our clients. We are all about forming relationships with business owners, educating them around the benefits of using funding in their business and then delivering a solution that facilitates trade and profit growth. The landscape for small business finance has changed forever. More choice and alternative finance solutions means business owners are the ultimate winners. Find Out More: www.FirstClassCapital.com.au

A No Bricks & Mortar Franchise that continually earns you money... even when you’re not working! No Rent, No Staff, No Overheads! Do you aspire to run your own business?

As a sales person are you ready to truly reap the rewards of your efforts?

Looking for a business opportunity in a rapidly growing market?

If this sounds like you then you should be First Class Capital’s next Franchise Partner. First Class Capital is one of Australia’s most innovative lenders, specialising in the delivery of trade ﬁnance and working capital solutions to small business. We are on the lookout for business savvy sales professionals to join our already established national network of Franchise Partners to build their own successful business in the lucrative trade ﬁnance sector.

Become part of the successful First Class Capital team today!

Call: 1800 307 903 or visit www.ﬁrstclasscapital.com.au

Having a background in ﬁnance is not required, as we provide comprehensive training, state of the art online systems, regular regional and national advertising campaigns, as well as on-going mentoring and support. This ensures that you have all the tools you need to build your own successful business.

Upgrading Consumers Lifestyles and Renting with Style The finance industry is high-growth with compliance requirements to government regulations, for both commercial and residential. With strong training and support for new franchisees, micro-finance company, Rent with Style handles all the administrative work on behalf of its franchisees. By Leona Devaz

e all know that buying a home involves a big financial outlay, but few people are aware of how to prepare for the costs ahead. Appliances, furniture and renovations can all eat away at your savings, and so, it pays to be prepared with a budget or, seek alternatives – like renting to buy. Enter Rent with Style, an Australian owned company specialising in affordable appliances, furniture and electronics for household, commercial and industrial use. Operating through a hire purchase system for customers, goods are paid through weekly payments, with customers owning the goods at the end of the term. Rent with Style’s Manish Verma says, “people always want to have new technology. Consumers like to update their lifestyle with the latest TV, couch, furniture, mattress, tablet or DVD and technology and if they can’t afford $1K upfront, they can afford $20 a week”. With consumers “updating their lifestyles regularly”, Mr Verma explains Rent with Style supports a work-fromhome model, that is low cost, with flexible hours. “From starting out part-time, it can become a passive income business. Franchise owners can secure exclusive territories which are large and own the customer for life. There is a lot of repetition in the business, as consumers buy one item after the other. You get a lot of referrals from word-ofmouth”. Rent with Style currently operate through 10 territories Australia-wide and are recruiting both nationally and in

New Zealand. “The business hours are 9-5 and once you get up to around 200 customers, your passive income starts to flow in. Customers pay on a weekly or fortnightly basis and there is a great software system, it is uniquely customised. Rent with Style isn’t affected by the weather or public holidays – so you can generate a passive income 365 days of the year,” says Mr Verma. Training takes place in Victoria, but as many new franchise owners have multiple businesses or other commitments Mr Verma will, “fly there (where the franchisee lives) and help them sign up a business. I give them live training for 14 days and if I can’t go for the whole time, one of my staff will go for three-four days. My idea is, I will hold their hand and not just give them office training – it’s live training in the field, step by step, so they can see how we do it”.

Customer retention: “People recommend you if you can provide high quality customer service. We work in the same area customers live, so when they see our car with the signage – once we start with them, customers stay with us for a long time. If you look after customers, they come back to you”.

www.FranchiseBuyer.com.au • May 2016 •

Find Out More: www.RentwithStyle.com.au

FRANCHISE BUYER

Outsourcing

Social Media Simplified

Never assume that just because a person or business’ follower numbers are high or low on social media, that this will dictate the success of leveraging that follower group. The opposite can be just as true…

By Remote Workmate

ow many clicks do you think a Twitter user that has over 114K followers gets for a link he is sharing? You are thinking about a few hundred at least, right? Well, we are sorry to break it to you, but even though he is on the Forbes Top 50 Social Media Influencers list, this guy gets an average of 7 clicks per shared link. So, what is happening? Why are the social media gurus failing at social media and how can you protect your company from going on the same path? The most prevalent reason for having no results in social media, no matter if those results are clicks, newsletter subscriptions or sales, are related to buying followers and using poorly built automation software for publishing content on social media networks. The people who are focusing on growing an audience on social media by following thousands of other users and posting a tweet at every 5 minutes are chasing success forgetting that it is social, not anti-social media. When someone is paying for new social media followers (Twitter users or Facebook fans), the bought accounts are fake ones, no real people are using them. If there is no one to see what you are posting, how could you possibly generate conversions? The key to protecting your company from social media failure is getting back to the basics. According to a study conducted by the Chief Marketing Officer (CMO) Council and Lithium, 80% of consumers tried out new things based on friends’ suggestions. Over 70% of them encouraged their friends to try a product or service. To really be successful in social media it means to be able to

FRANCHISE BUYER

• May 2016 • www.FranchiseBuyer.com.au

create meaningful relations, like the ones between friends. If you’re using an automated service to post content to your social media channels, without listening to what your customers are saying, what they joke about and how they feel, you shouldn’t be in social media at all, because you’re doing it wrong. When you start a business, every small investment counts. And so does every single effort you’re making. Social media allows you to trade a part of your time to helping and understanding others and transforming them into your loyal clients and promoters. And you’ll say that you don’t have time for that, and you’re right. Luckily you can get a social media manager to help, one who helped businesses before by building strong and loyal communities around the products or services they sold. What this social media manager you should be looking for does is to plan, implement and support social media marketing initiatives towards meeting your business and commercialization goals. This person should work closely with your entire team in handling daily requests, and complaints from customers, while managing the overall activity of your social media assets and be responsible for the reach, engagement and sentiment output of those channels. What is truly great about this hyper-connected World we’re living in is that you can now afford to hire one of the best social media managers available on the market. And it will cost you only 30% of what you’re thinking it will cost you via outsourcing. If it’s not expensive to do it right, why do it wrong? . For More Information visit www.RemoteWorkmate.com.au

Reading

Inspired Reading

Leadership is the foundation upon which your team will evolve. Having good leadership skills is essential to business expansion, so check out these guides to see how you can improve. The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You

If you’ve never read The 21 Irrefutable Laws of Leadership, you’ve been missing out on one of the best-selling leadership books of all time. If you have read the original version, then you’ll love this new expanded and updated one. Internationally recognized leadership expert, speaker, and author John C. Maxwell has taken this million-seller and made it even better: Every Law of Leadership has been sharpened and updated. Seventeen new leadership stories are included and two new Laws of Leadership are introduced. New evaluation tools will reveal your leadership strengths—and weaknesses. New application exercises in every chapter will help you grow. John C. Maxwell (Author) Format: Kindle Edition File Size: 1035 KB Print Length: 256 pages Publisher: Thomas Nelson (16 September 2007)

Tribal Leadership

“Tribal Leadership gives amazingly insightful perspective on how people interact and succeed. I learned about myself and learned lessons I will carry with me and reflect on for the rest of my life.” —John W. Fanning, Founding Chairman and CEO napster Inc. “An unusually nuanced view of high-performance cultures.” —Inc.. In Tribal Leadership, Dave Logan, John King, and Halee Fischer-Wright demonstrate how these tribes develop—and show you how to assess them and lead them to maximize productivity and growth. Tribal Leadership is an essential tool to help managers and business leaders take better control of their organizations by utilizing the unique characteristics of the tribes that exist within. Dave Logan (Author), John King (Author), Halee FischerWright (Author)• Format: Kindle Edition File Size: 540 KB• Print Length: 321 pages Page Numbers Source ISBN: 0061251305 Publisher: HarperCollins e-books; Reprint edition (12 October 2009)

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (J-B Leadership Challenge: Kouzes/Posner)

For more than 25 years, The Leadership Challenge has been the most trusted source on becoming a better leader, selling more than 2 million copies in over 20 languages since its first publication. Based on Kouzes and Posner›s extensive research, this all-new edition casts their enduring work in context for today›s world, proving how leadership is a relationship that must be nurtured, and most importantly, that it can be learned. Features over 100 all-new case studies and examples, which show The Five Practices of Exemplary Leadership in action around the world.Focuses on the toughest organizational challenges leaders face today. James M. Kouzes (Author), Barry Z. Posner (Author) Format: Kindle Edition• File Size: 2072 KB Print Length: 411 pages Page Numbers Source ISBN: 0470651725 Publisher: Jossey-Bass; 5 edition (19 June 2012)

Why Should Anyone Be Led by You? With a New Preface by the Authors: What It Takes to Be an Authentic Leader

Too many companies are managed not by leaders but by mere role players and faceless bureaucrats. What would it take to replace these empty suits with real leaders—men and women who are confident in who they are and what they stand for and who truly inspire people to achieve extraordinary results? Rob Goffee and Gareth Jones argue that leaders don’t become great by aspiring to a list of universal character traits. Rob Goffee (Author), Gareth Jones (Author) Format: Kindle Edition File Size: 831 KB Print Length: 260 pages Page Numbers Source ISBN: 163369108X Publisher: Harvard Business Review Press; 1 edition (28 July 2015)

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Online

Websites We Love

This month’s focus shifts to keeping in the loop. Knowing what’s going on in the world around us will keep you up with the times, and ensure you don’t get left behind. We’ve got you covered with three great choices for a mix of franchising and business news. http://www.franchiseadvice.com.au/

The Franchise Advisory Centre was

established in 2004 to deliver practical, timely and relevant education to franchisors about franchising best practice, as well as to provide individual consulting and coaching to current and potential franchisors and franchisees. The Centre runs the largest program of franchise education events in Australia (more than 50 per year), all of which are endorsed by the Franchise Council of Australia (FCA) and which contribute to the Certified Franchise Executive qualification. http://www.businessinsider.com.au/

Business Insider Australia is the

Australian edition of the self-described “world’s fastest-growing business news website”. Targeted at aspirational business leaders, Business Insider Australia features the latest technology, money and markets news, along with ideas to inspire executives and high-end lifestyle features. Business Insider is the sixth title for Allure Media. They report about three million monthly UBs read Allure’s existing technology and women’s lifestyle websites, which include Gizmodo, Kotaku, Lifehacker, ShopStyle and POPSUGAR. http://www.businessnewsaus.com.au/

Business News Australia

features breaking news as well as reports on business achievements, industry leaders challenging the status quo and companies that are riding on success, whether they are a small start-up or a top publicly listed company. With a team of dedicated business journalists, Business New Australia offers insight into the success of leading entrepreneurs, executives and industry leaders.

FRANCHISE BUYER

• May 2016 • www.FranchiseBuyer.com.au

Technology

App Chat For any business it’s obvious you need to keep your spending in check, so why not make it easy on yourself with these smartphone apps to keep it under control the easiest possible way?

Book Keeper Accounting+Invoice

Book Keeper Accounting is a financial/business accounting app for small and medium businesses. It’s simple user interface allows you to send invoices & estimates, track expenses & receipts, manage inventory, view & send various financial reports and much more. It’s a complete accounting package which helps you maintain your company books and do all financial accounting.

Financial Monitor Bookkeeping

Financial Monitor - is an application for easy and rapid tracking of the expenses, incomes and the transfers. Synchronize data between devices will allow you to track family budget wherever you are. Financial Monitor - is your personal accountant, who will remind you of need to pay debt on the credit or utilities. Financial Monitor will provide you statistics for the specified period in various representations that will allow you to reduce the expenses and to increase savings.

Small Business Accounting PRO

Complete small business solution: Accounting / CRM / Organizer, advanced Invoices, Inventory control, Banking/ Income/Expenses, time management; comprehensive Reporting. Keep track of your bank accounts & money display account balances, transactions, expenses and revenues, profits, assets, loans with payment schedule, etc. data sorted by the categories for selected periods. Record deposits, withdrawals, transfers and keep record of your transactions create with pdf (csv) reports: print or save to Dropbox.

QuickBooks Online

Run your entire business with the world’s #1 small business cloud accounting solution and enjoy the freedom of working anywhere from your smartphone or tablet. QuickBooks makes accounting, billing, and payments a breeze. • Create and send professional looking invoices and estimates. • Get paid faster by sending invoices with a Pay Now link.* • Receive payments directly on an invoice via credit card.* • Do business in multiple currencies using the latest exchange rates. • See overdue invoice notifications to make sure everyone’s paying you. www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Want to get into Franchising?

Come to the Franchising Expo in your city. Secure your free ticket today at www.franchisingexpo.com.au using code FRANBUYER Sydney Royal Hall of Industries, Moore Park, 18-20 March Perth Perth Convention Centre, 6-7 May Brisbane Brisbane Convention Centre, 23-24 July Melbourne Melbourne Exhibition Centre, 26-28 August

ENDORSED BY

Events

Dare to dream big at Franchising Expo

ver dreamed of owning your own business, but not sure how? Or expanding the one you already have? Head to the Franchising & Business Opportunities Expo in Brisbane in July or Melbourne this August, to meet the people who can tell you more. “Attending the Expo in Brisbane or Melbourne is a great way to investigate franchising options and learn more about this exciting and dynamic sector,” says Exhibition Manager Fiona Stacey. “Researching online is always a good start, but nothing can replace asking questions faceto-face, or hearing from the experts first-hand.” The Melbourne Franchising & Business Opportunities Expo is traditionally the biggest of the year, and will once again be a highlight of the Victorian Small Business Festival. Meanwhile there will be plenty of buzz in Brisbane, with new concepts to see plus motivating presentations in the seminar theatre, including keynote speaker John O’Brien. As Poolwerx’s high profile CEO, O’Brien will share what he has learned as he built Australasia’s largest pool and spa network with over 300 active franchise territories, 330 mobile vans and more than 70 retail stores. O’Brien has been highly involved in the Australian franchise industry for over 20 years as a member of the Franchise Council of Australia (FCA) and World Franchise Council, and is a regular contributor at high profile franchise events such as the National Franchise Convention. An engaging and informative speaker who wowed Expo audiences in Sydney and Perth, O’Brien will give crucial advice to visitors, particularly around the best questions to ask prospective franchisors. Joining O’Brien as a keynote speaker in Melbourne will be Chris Malcolm, owner and Managing Director of Clark Rubber. Malcolm took the brand from an ailing

John O’Brien, CEO of Poolwerx, offers crucial franchising advice to Expo visitors.

chain of stores to a thriving franchise business, when he became a licensee in 1995, then in 2000 he bought the Clark Rubber brand from Pacific Dunlop. He went on to win Franchisor of the Year in the FCA awards, and today Clark Rubber has over 75 stores nationally and is continuing to grow. Now his focus is on helping franchisees build their own successful Clark Rubber retail business. Poolwerx and Clark Rubber are exhibiting at both shows, along with other renowned companies VIP Home Services, The Coffee Club, Lenard’s and New York Slice, as well as new players Refresh Renovations and National Drones. Stacey adds that the recent Perth Franchising & Business Opportunities Expo, held for the first time in some years, was a huge success and demonstrated the vitality and strength of the franchising sector. “This was a one-day show, and it was pumping from the get-go,” she says. “Our exhibitors commented that the visitors were serious about investing and keen to find out more from franchisors and industry experts. We’ll definitely schedule another Expo in Perth next year.” Register now for your free ticket to a Franchising & Business Opportunities Expo in Brisbane or Melbourne; go to www.franchisingexpo.com.au and use code FBM. Diary Dates: Brisbane: 23-24 July, Brisbane Convention & Exhibition Centre, South Bank Melbourne: 26-28 August, Melbourne Exhibition Centre, South Wharf

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Latest Listings

Latest Listings Australian Capital Territory

$1,050,000 IGA supermarkets, Canberra Michael Newham michael.newham@ finnfranchisebrokers.com.au 0419 263 014

$1,650,000 IGA supermarkets Canberra Michael Newham michael.newham@ finnfranchisebrokers.com.au 0419 263 014

Western australia

$649,000 Aroma Café

200, Aroma Café 500 and The Common Ground Curtin University, Bentley Rajiv Rajan enquirieswa@franchisebrokers. com.au 08 9468 5131

$49,000 Aussie Farmers Direct Joondalup enquirieswa@ franchisebrokers.com.au 08 9468 5130

FRANCHISE BUYER

$149,000 Pretty Kitty Waxing Boutique Willetton Rajiv Rajan enquirieswa@ franchisebrokers.com.au 08 9468 5131

$249,000 Wild Cards & Gifts Morley enquirieswa@ franchisebrokers.com.au 08 9468 5130

• May 2016 • www.FranchiseBuyer.com.au

South Australia

POA bb’s café

Munno Para James Grigg james@franchisebrokers.com.au 08 8272 8435

$290,000 Cibo Espresso

Elizabeth James Grigg james@franchisebrokers.com.au 08 8272 8435

Latest Listings New South Wales $249,000 Plus Fitness

$300,000 Lenards Chicken

West Gosford James Taylor james.taylor@ franchisebrokers.com.au 0447 273287

Erina Fair James Taylor james.taylor@ franchisebrokers.com.au 0447 273287

QUEENSLAND

$270k + SAV Anytime Fitnesss

$495k + SAV Zarraffas

Toowoomba North Mick Craig mick@franchisebrokers.com.au 0417 778 587

Toowoomba Mick Craig mick@franchisebrokers.com.au 0417 778 587

$435k + SAV The Coffee Club

Meadowbrook Mick Craig mick@franchisebrokers.com.au 0417 778 587

$550,000 Midas

Indooroopilly Russ Webb russ@franchisebrokers.com.au 0467 051 735

$230,000 Pizza Capers

$320,000 The Coffee Club

Gladstone Dione Mauric 0415 543 469

Innisfail Dione Mauric 0415 543 469

$420,000 Hip Pocket

Lawnton Russ Webb russ@franchisebrokers.com.au 0467 051 735

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

Steve Finn Co-founder and CEO

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Franchises To Be Sold In The Next 5 Years!

Largest Advertiser of Franchises for Sale in Australia

HOW MANY WILL YOU SELL? In 2014 there were an estimated 87,300 franchise businesses operating in Australia. The growth of this sector is phenomenal

1,225 Franchising Systems in Australia

with approximately 1,700 new franchises per year since 2005! Franchise owners sell their businesses on average every 7 years of ownership. That’s more than 12,400 franchise

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businesses changing hands this year.

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classifieds classifieds

classifieds A selection of listings from www.FranchiseBuyer.com.au

Australian Capital Territory/ New South Wales Queanbeyan Newspaper Shop

Price Details:

$550,000

An excellent opportunity to purchase the long established and highly profitable Queanbeyan Paper Shop • Large amount of foot traffic passing by and a consistently strong demand for hard copy reading material• Sound investment for owner, operator and investor Michael Newham michael.newham@finnfranchisebrokers.com.au 0419 263 014

A selection of listings from www.FranchiseBuyer.com.au Accuracy Statement Whilst all care is taken to reproduce this information, please contact the listing owner for the most current information on listings. Search By Listing Name

Granite transformations

Price Details:

$700,000

Excellent sales turnover over $2 million Well-established business, and highly profitable • No ongoing franchise royalty fees - Very rare! Michael Newham michael.newham@finnfranchisebrokers. com.au 0419 263 014

Sleepys

Price Details:

$102,000

Eagle Boys Tumut

Price Details:

$220,000 + SAV

A fresh new look has been unveiled and will be completed within the store prior to purchase • In operation since 1998 and run by the current owners since 2003 • Current lease is in place until September 2018 with an option to renew for a further 5 years Michael Newham michael.newham@finnfranchisebrokers. com.au 0419 263 014

Baskin Robbins (Lismore)

Price Details:

$99,000 + SAV

Eagle Boys Young

Price Details:

$275,000

One of the longest established and most profitable Eagle Boys Pizza stores A fresh new look has been unveiled and will be completed within this store prior to purchase. An opportunity to purchase the premises from the current owners should you desire Michael Newham michael.newham@finnfranchisebrokers. com.au 0419 263 014

Simple operating model No experience needed - full training provided Low entry cost when compared to some other systems Michael Newham michael.newham@finnfranchisebrokers. com.au 0419 263 014

* Run under management - huge opportunity for an owner operator to increase sales and profits * Located in the Strand Arcade Lismore popular shopping destination with ample street parking * Long lease term Mick Craig mick@franchisebrokers.com.au 0417 778 587

Beaumont Tiles (Coffs Harbour)

Price Details:

$215k + SAV

* Huge Opportunity exists for a committed owner operator to continue the strong growth and potential of this business * New Franchise agreement * Long Lease * Lifestyle friendly hours * Easily accessible location Mick Craig mick@franchisebrokers.com.au 0417 778 587

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

classifieds Jaymak Port (Macquarie)

Price Details:

$55k + GST

Would you like to: * Own a successful business whilst still maintaining a healthy lifestyle? * Be a part of a supported network of members who are always willing to support you? * Be involved with a business that is a one of a kind? * Have 90% repeat customers and a productivity rate of over $100 per hour? Mick Craig mick@franchisebrokers.com.au 0417 778 587

Narellan Pools (Port Macquaire)

Price Details:

$100k + GST

We provide you with a suite of tools to support your success including:• Our iconic 40 year brand • Systems and tools • Innovative products • Educational events and training • Inspiring conferences • Leading edge technology Mick Craig mick@franchisebrokers.com.au 0417 778 587

Beaumont Tiles (Rutherford)

Price Details:

$350,000 +SAV

Jetts Fitness (Central Coast)

Narellan Pools (Port Macquaire)

Price Details:

$100k + GST

Price Details:

$149,000

Price Details:

$48,870 + GST

Price Details:

$425,000

Price Details:

$119,000 +SAV 44

FRANCHISE BUYER

• May 2016 • www.FranchiseBuyer.com.au

Strong sales and profits. Sales up 8.6% in 2015 financial year and averaging over $16,500 per week - Same owners for 16 years. Business first established over 25 years ago - Brand new fit out completed December 2015. James Taylor james.taylor@franchisebrokers.com.au 0447 273287

Pizza Hut (Rutherford)

Pizza Hut (Wyong North)

- Highly visible location on the Pacific Hwy at North Wyong in a busy centre with complimentary retailers - Ample parking for customers - Fully trained staff in place - Long tenure on lease and franchise agreement. James Taylor james.taylor@franchisebrokers.com.au 0447 273287

Established 5 years ago with 440 members and receiving regular income via direct debit membership payments - Equipment is in good condition with minimal upgrades required in the short to medium term - Premises lease in process of being renewed. James Taylor james.taylor@franchisebrokers.com.au 0447 273287

Donut King (Lake Haven)

Jims Paving

• Potential to earn up to $1,200+ a day • Brand with 96% recognition • Work your own hours • Work where you want Mick Craig mick@franchisebrokers.com.au 0417 778 587

- Sales turnover circa $1 million and growing rapidly - Business established in 2012 by existing owners - Long term tenure on lease - Beautifully presented large showroom in among other high profile bulky goods retailers at Rutherford. James Taylor james.taylor@franchisebrokers.com.au 0447 273287

Price Details:

$239,000 + SAV

Rent under 10% of turnover • Well established business in an area with strong population growth, has had the same owner since 2008 when business commenced • Currently run under management • Strong and Loyal customer base. Turnover circa $14,000 per week. James Taylor james.taylor@franchisebrokers.com.au 0447 273287

classifieds

Western Australia

Salsa’s Belmont

Price Details:

$290,000

Lease in place to late 2020 Located in a prominent position within Belmont Forum Shopping Centre’s food court No experience required Rajiv Rajan enquirieswa@franchisebrokers.com.au 08 9468 5131

Price Details:

$229,000

Chipmunks WA Masters

Price Details:

$549,000

There are 6 current stores in WA with multiple vacant territories to fill. • No premises lease required - work from home option. • The recent addition of Outside of School Hours Care has provided an additional income stream Rajiv Rajan enquirieswa@franchisebrokers.com.au 08 9468 5131

Lenard’s Clarkson/Ocean Keys Fantastic lease, Great location in a busy growing shopping centre. Excellent support and training supplied by franchisor - no previous experience required. Successful business model that has grown to more than 300 stores Australia wide Brad Wallace brad@franchisebrokers.com.au 0447 033 472

Mad Mex Hillarys

Price Details:

$299,000

Premier business turning over $20,000 per week. Liquor licence is pending which will increase sales. Needs an owner operator to take over from this under management operation to maximise profits Brad Wallace brad@franchisebrokers.com.au 0447 033 472

Muffin Break Baldivis -

Price Details:

$309,000

Centre has anchor tenants - Coles, WoolWorths and K-Mart. • Be your own boss and create a lifestyle. • Well established store with regular client base Rajiv Rajan enquirieswa@franchisebrokers.com.au 08 9468 5131

Price Details:

$89,000

Kleenit Osborne Park Fantastic large and central franchise territory Flexible operating hours - choose when you work. Mobile business you can run from home with low overheads and operating costs Brad Wallace brad@franchisebrokers.com.au 0447 033 472

Aussie Farmers Direct Muffin Break Warnbro

Price Details:

$259,000

A new and popular store, with a loyal client base. Be your own boss and create a lifestyle Strong and consistent sales Rajiv Rajan enquirieswa@franchisebrokers.com.au 08 9468 5131

Price Details:

$199,000

Mt Hawthorn & Karrinyup Two of the most prominent territories in the brand available together as one business Compact delivery runs mean less time delivering for you or your drivers Only one vehicle is required to operate the double territory Brad Wallace brad@franchisebrokers.com.au 0447 033 472

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

classifieds The Coffee Club

Whitfords A rare chance to join such an exceptional brand• Brand new lease. Future approximated $150,000 refurbishment included in sale price Brad Wallace brad@franchisebrokers.com.au 0447 033 472

Price Details:

$1,049,000

Price Details:

$675,000

Jesters (Bunbury)

- Brand new fit out to include the new Krispy Kreme store as part of the Jesters business Massive sales growth from the introduction of Krispy Kreme - Net profits to an owner operator of $200k plus enquirieswa@franchisebrokers.com.au 08 9468 5130

Price Details:

$299,000

Zarraffa’s (Kalgoorlie)

Price Details:

$575,000

Opposite Lock (Kalgoorlie)

- Long trading history with solid figures for an owner operator to grow on - Long and very viable lease in place to ensure security for a new owner - A separate tool business is also run out of the premises and included in the sale enquirieswa@franchisebrokers.com.au 08 9468 5130

Price Details:

$149,000

BBQ’s Galore & Solahart (Geraldton) - Weber Authorised Dealer with the full range of Weber products available - Perfectly suited to a couple or family business, but can also be run by a single owner operator - Solahart business provides another very viable income stream with full installation service available to customers enquirieswa@franchisebrokers.com.au 08 9468 5130

* Sales of well over $20,000 per week * High quality franchisor support and training provided * Very long lease in place to 2022 and very reasonable rent enquirieswa@franchisebrokers.com.au 08 9468 5130

Beauty Salon (Bunbury) Price Details:

$299,000

* Can be run Under Management or Owner Operated * Existing well trained & qualified staff in place * Fantastic Brand in growth industry enquirieswa@franchisebrokers.com.au 08 9468 5130

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• May 2016 • www.FranchiseBuyer.com.au

We’re still your trusted Franchise Buyer magazine.

We just got better!

classifieds

Southern Australia

Price Attack (Elizabeth)

Fasta Pasta (Mount Gambier)

Price Details:

$1,250,000 + Stock

* Rent is under 6% of turnover * Long lease in place to 2025 * New franchise agreement just signed with option to renew to 2030 * Turnover in excess of $1.6m for the last three years James Grigg james@franchisebrokers.com.au 08 8272 8435

Price Details:

$326,000 + stock

Ultra Tune (Christies Beach)

Red Rooster (Mount Gambier)

Price Details:

$700,000 + stock

* Currently run under management - benefit from the fully trained staff in place * Potential for a full time owner operator to increase returns * Rent under 6% of sales James Grigg james@franchisebrokers.com.au 08 8272 8435

Price Details:

$265,000

Price Details:

$700,000 + stock

* Revenue has been increasing for the past three years * Return to owner of over 40% * Owner currently works only 25 hours per week * Owner’s earnings are showing a steep upward trend James Grigg james@franchisebrokers.com.au 08 8272 8435

Aroma Café (Adelaide State Library)

Red Rooster (Mount Gambier)

* Price Attack Elizabeth has been established for over 15 years * Well located at one of the busiest entrances of the Elizabeth Shopping Center * Strong & consistent sales. James Grigg james@franchisebrokers.com.au 08 8272 8435

Price Details:

$280,000

* Revenue and owner’s earnings are increasing annually * Return to owner of over 60% * Sale also includes a mobile coffee cart * Rent is under 10% of turnover James Grigg james@franchisebrokers.com.au 08 8272 8435

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

classifieds

Queensland Crema Espresso

Price Details:

$490k + SAV

(Grand Central Shopping Centre Toowoomba) * 7 Figure Sales with healthy 6 figure profits * Opportunity for an enthusiastic owner operator to secure their families future * Prime location within the Grand Plaza Centre Leo Rodino Leo@franchisebrokers.com.au 0417 551 445

Kwik Kopy (Darra)

Price Details:

$175k + SAV

The Coffee Club (Redbank Plaza)

Price Details:

$410k+ SAV

Run under management - great opportunity for an owner operator to further increase sales * Strong Lease Term - 7 year agreement recently signed * First Coffee Club to be established in the Ipswich area - well known in the community. Leo Rodino Leo@franchisebrokers.com.au 0417 551 445

Jetts Fitness Darra

Price Details:

$389k + SAV

Queensland Lifestyle Patios

Price Details:

$410k+ SAV

Home based business plus beautiful, spacious home for living and also fit out for business office and workshop * Business operates throughout the Greater Brisbane area including the Redlands and the Bay Islands * Steady sustained business with potential for enhanced profitability. Leo Rodino Leo@franchisebrokers.com.au 0417 551 445

Price Details:

$379k + SAV

Price Details:

$269k + SAV

Price Details:

$399k + SAV 48

FRANCHISE BUYER

â&#x20AC;˘ May 2016 â&#x20AC;˘ www.FranchiseBuyer.com.au

* Massive sales increase over each of the past 2 years * Very high Return on Investment * Great location at Redbank Plains Shopping Centre, with ample parking Mick Craig mick@franchisebrokers.com.au 0417 778 587

Boost Juice (Mobeel)

Price Details:

$320k + SAV

Pizza Hut (Marsden)

* Strong Lease Term and Franchise Agreement * Store is currently run under management - Opportunity for a owner operator to further grow the business * Excellent demographic with strong development growth in the area Leo Rodino Leo@franchisebrokers.com.au 0417 551 445

* Strong profits with approx. 580 members and growing! * No equipment upgrades required - Opened in March 2013 * Convenient location in a Shopping Centre precinct, close to Woolworths and Hotel Monier Leo Rodino Leo@franchisebrokers.com.au 0417 551 445

Eagle Boys (Redbank Plains)

Pizza Capers (Camp Hill)

* Run under management - great opportunity for an owner operator to further increase sales * Prime location in Whites Hill Village Shopping Centre anchored by Camp Hill Woolworths * Existing business with loyal customer base. Leo Rodino Leo@franchisebrokers.com.au 0417 551 445

* Steady and sustained business with potential for enhanced profitability * Perfect for a first time business owner to gain freedom of selfemployment and lifestyle * Long lease in place, extra 9 years. Leo Rodino Leo@franchisebrokers.com.au 0417 551 445

* No rent to pay and work your own hours * Can be fully run under management with minimal input by owners * Fully trained team in place Mick Craig mick@franchisebrokers.com.au 0417 778 587

Pizza Capers (Annerley)

Price Details:

$265k + SAV

* Currently run under management - huge potential for an owner operator to further increase sales * Strong Sales and Profits * New 5 x 5 Year Lease available to a new owner Mick Craig mick@franchisebrokers.com.au 0417 778 587

classifieds Shingle Inn (Clifford Gardens)

Price Details:

$275k + SAV

Zambrero (Strathpine)

* Currently run under management opportunity for an owner operator to further increase sales and profits * Lease till 2021 * Good location just opposite the entrance to Coles at Clifford Gardens shopping centre * Toowoomba a great place to live and do business!! Secure your families future! Mick Craig mick@franchisebrokers.com.au 0417 778 587

Price Details:

$429,000 + GST

Submarine Sandwich (Ashgrove)

OvenU (Redlands)

Price Details:

$170k + SAV

* Call centre provides work to your mobile phone * No rent to pay and work your own hours * Loyal customer base - future scope for growth potential. Mick Craig mick@franchisebrokers.com.au 0417 778 587

Price Details:

$149,000 + SAV

Price Details:

* Less than 1 year payback period! * New 5 year lease * Great location in the Food Court next to the Piazza of the Hyperdome Shopping Centre close to the Hyperplex Cinemas, AMF Bowing and the gaming arcade. Mick Craig mick@franchisebrokers.com.au 0417 778 587

Price Details:

$699,000

Coolabah Tree Cafe (Charlton Toowoomba)

Price Details:

$290k + GST

Price Details:

$599,000 + SAV

The Coffee Club (Bulimba)

Price Details:

$675k + SAV

* Awesome location - in the food court of the largest shopping centre in the Western suburbs of Brisbane * Fast, fresh, healthy, Salsa’s Fresh Mex ticks all the boxes * Part of the Retail Zoo stable of franchises that includes the successful Boost Juice brand Russ Webb russ@franchisebrokers.com.au 0467 051 735

Jetts (Narangba)

* Long Lease options * Major rent incentives * Extensive training * Marketing Support * Group buying benefits Mick Craig mick@franchisebrokers.com.au 0417 778 587

* 7 Figure Sales! * Very Strong Profits! * Great Demographic in a popular cafe culture area * Recently refurbished to required specifications * Solid Lease. Mick Craig mick@franchisebrokers.com.au 0417 778 587

- No prior experience required as full training and ongoing support provided - The opportunity to join one of the worlds most popular franchise groups - Proven business model uss Webb russ@franchisebrokers.com.au 0467 051 735

Salsas (Indooroopilly)

Bucking Bull (Logan Hyperdome)

$59k + SAV

- No experience needed as full training is given on brand operations, HR, Marketing and Finance - Outstanding Local and National support from a dedicated and passionate franchisor team - Plate for Plate scheme, helping stop world hunger Russ Webb russ@franchisebrokers.com.au 0467 051 735

* Run under full management * Established and highly profitable Fitness Centre * No further Greenfield opportunities for Jetts Fitness in Brisbane Russ Webb russ@franchisebrokers.com.au 0467 051 735

Chipmunks Play Centre (Everton Park)

Price Details:

$349,000

Multiple revenue channels including:* Pay for unlimited play * Birthday parties * Cafe and beverage sales * Merchandise sales Russ Webb russ@franchisebrokers.com.au 0467 051 735

www.FranchiseBuyer.com.au • May 2016 •

FRANCHISE BUYER

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