Fact Sheet Concept
Coffee, food, cold drinks and merchandise retail
Key People
Nabi Saleh – Co-founder and Executive Chairman Peter Irvine – Co-founder
Qualifications Required
No formal qualifications are required, but you do need to have: • A passion for coffee • Customer service or retail experience • Ability to manage a team • Ability to follow systems and procedures • Relationship building skills • A happy, confident personality
Business Established
Gloria Jean’s Coffees was established in the USA in 1976 and came to Australia in 1996.
Franchising Commenced
The first franchised store in Australia opened in 1998.
Training Provided
Gloria Jean’s Coffees Franchise Partners have the opportunity to go to Coffee University to undertake the Franchise Partner Induction Program. The on-site training facility offers professional training on all aspects of running a Gloria Jean’s Coffees franchise- from making the perfect coffee, to business management skills. Training includes hands-on coffee house experience with a dedicated and expert training team.
Marketing Support
All Gloria Jean’s Coffees Franchise Partners will participate in an advertising and promotion program, which provides coffee house advertising and other support services. Franchise Partners will be required to pay a percentage of monthly gross sales to cover brand marketing, community marketing support, point of purchase materials, integrated marketing campaigns, public and media relations and new product innovation.
Marketing Campaign Examples
View or download recent campaign examples from this page.
Our Customers
Coffee and food lovers throughout Australia and the world.
Capital Investment Required
$250,000 - $450,000 Page 1 of 2
Information provided by Gloria Jean's Coffees and correct as of 26/7/13 - while all care is taken, information should always be confirmed with franchisor. To contact Gloria Jean's Coffees, call Jenny Colla at (02) 9846 0374 or send an email to jenny.colla@gloriajeanscoffees.com.au
www.franchisebuyer.com.au
Fact Sheet Finance Options
N/A
Number of Units
Gloria Jean’s Coffees has more than 380 franchisees throughout Australia operating more than 400 stores.
Franchise Agreement Term
Franchise terms are in line with lease terms.
Sites / Territories Available
Nationwide
Units Outside Australia
Over 500 stores across 39 countries.
FAQ
View or download the Gloria Jean’s Coffees FAQ sheet on this page.
Gloria Jean's Coffees The Gloria Jean’s Coffees journey started in 1979 in Chicago, where the business’ namesake, Gloria Jean Kveto and her husband, Ed, started the company offering quality coffee in a warm, inviting atmosphere. They expanded throughout the US and caught the attention of Australian businessmen Nabi Saleh and Peter Irvine, who recognised the opportunity to launch the Gloria Jean’s Coffees brand in Australia. The pair, who hold the rights to franchise Gloria Jean’s Coffees worldwide, have grown the business to include 380 franchisees operating over 400 coffee houses throughout Australia and over 900 throughout 39 countries worldwide. Recognition of the company’s commitment to supporting its franchise partners came within the first decade of operation, having won Franchisor of the Year and International Franchisor of the Year several times since 2005. Franchise Partners and guests are not the only people who benefit from the Gloria Jean’s Coffee business model, as the company also supports several not-for-profit organisations. Gloria Jean’s Coffees collaborates with Rainforest Alliance by purchasing a selection of coffee and cocoa for their products from Rainforest Alliance Certified™ farms. Rainforest Alliance certification helps protect ecosystems and support the communities and wildlife that depends on them. As part of the company’s commitment to build and change lives in local communities around the world, Gloria Jean’s Coffees also founded charity arm, With Heart, in 2009. The global foundation established fundraising campaigns such as Cappuccino for a Cause; supports initiatives like Jeans for Genes Day®; and raises funds for key charity partners such as Special Olympics Australia. The Cappuccino for a Cause initiative alone raised more than half a million dollars in the past five years for charities including Children’s Hospital Foundations Australia and Variety – The Children’s Charity. Not only will you receive comprehensive training and ongoing support as a Gloria Jean’s Coffees Franchise Partner, you can take pride in knowing you are helping both your guests and communities on a daily basis throughout Australia and the world. Page 2 of 2 Information provided by Gloria Jean's Coffees and correct as of 26/7/13 - while all care is taken, information should always be confirmed with franchisor. To contact Gloria Jean's Coffees, call Jenny Colla at (02) 9846 0374 or send an email to jenny.colla@gloriajeanscoffees.com.au
www.franchisebuyer.com.au