ATC HEALTHCARE SERVICES FRANCHISEE

Judi Tompkins

Judi Tompkins, an ATC Healthcare Services franchisee, owns five territories in Georgia and one in South Carolina. She joined the ATC franchise system in 2012, purchasing three existing territories in Atlanta that averaged $20,000/week in sales. Today, her six territories combined generate $500,000/week. Judi credits her success to her background, team support, corporate office, and community involvement.

With a CPA background and experience in contract negotiations from Deloitte, Judi found the temporary medical staffing industry a perfect fit for her skill set. She was attracted to franchising with ATC because the corporate office funded payroll costs, had partnerships with VMS/MSPs for finding medical professionals, and provided training and support. Her physician husband also aided her understanding of the industry. Despite a 4.5-hour weekly commute to her Thomasville branch, Judi's dedication paid off as she leveraged local connections, existing business, and the ATC franchise network to improve sales.

As the Atlanta branches grew, Judi seized the opportunity to purchase more territories, based on demand from medical facilities and professionals seeking flexibility. Sara McBride, a longtime friend, joined in 2018 and became a partner. Sara's contributions increased revenue from $40k/week to $120k. Judi acquired the Charleston branch in 2022 to expand her network further.

Judi prioritizes internal promotions and referrals when hiring, seeking self-starters with long-term career goals, a strong work ethic, and excellent customer service. She sets clear goals with Sara and communicates them to the team, emphasizing individual impacts. Weekly meetings track progress, foster collaboration, and offer support to one another. Judi and Sara provide refresher training periodically.

Covid-19 brought both challenges and opportunities. While demand for healthcare professionals doubled, nurses demanded higher pay. Judi maintained relationships with existing clients and diversified staffing placements. As the pandemic subsided, the team focused on emergency rooms, operating rooms, and doctors' offices, as demand for nurses increased and fewer entered the workforce.

Judi's caring nature underlies her approach. Overcoming personal challenges, she prioritizes staff training and engages in community initiatives. Her Thomasville branch participates in Breast Cancer Awareness Month and donates to chemotherapy patients. The health care associates chose to donate $5,500 to the Make a Wish Foundation instead of receiving a holiday gift. They celebrate Nurse's Week and contribute to local charities.

In summary, Judi Tompkins demonstrates how motivation, corporate support, and employee empowerment enhance revenue and benefit the community. Her goal is to leave a positive impact, relieve health care worker burnout, and recognize the human impact of every transaction. By creating happy work environments and fulfilling staffing needs, she believes patient recovery and outcomes improve.