Last Word

Going the extra mile

What FirstLight Home Care does right

1. Make a difference. Many older people want to remain at home as long as they can. FirstLight helps them do that by providing assistance with household duties and help with individual needs such as bathing and hygiene. FirstLight’s Readmission Rescue Program prevents and reduces hospital stays.

2. Keep franchisees happy. FirstLight offers a low-cost business with a flexible schedule. The brand is consistently recognized as a leader in franchisee satisfaction.

3. Diversify: FirstLight offers assistance to folks who need help at home including busy moms, people with disabilities, veterans, and those recovering from surgery or injury.

4. Care about the customer. FirstLight prides itself in offering an excellent customer experience. The brand is dedicated to client happiness, peace of mind, and quality of life. The ClientFirst program matches caregivers to clients based on interests and hobbies, so the initial transition goes smoothly.

5. Stay on top of technology: Family members can access a Web-based tool to monitor the schedule and details of the in-home care loved ones are receiving.

For more information, visit www.firstlighthomecare.com