Customized training catalogue

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Customized Training in Multilateral Diplomacy


We empower individuals, governments and organizations through knowledge and learning to effectively overcome contemporary global challenges. SALLY FEGAN-WYLES UN ASSISTANT SECRETARY-GENERAL ACTING HEAD EXECUTIVE DIRECTOR, UNITAR


Table of contents Who we are Customized training Meet our trainers Training design

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United Nations System and Conference Diplomacy Introduction to the United Nations System Conference Diplomacy and Multilateral Negotiation Chairing Multilateral Conferences Rules of Procedure of United Nations Conferences United Nations Protocol Working Efficiently with UN Budget Documents Structure, Drafting and Adoption of United Nations Resolutions Diplomatic Report Writing Inter-ministerial Coordination in Negotiation Preparation and Follow-up International Crisis Management

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Skills Development Skills Assessment and Management Development Negotiation Skills and Techniques Leadership and Diplomacy Public Speaking and Media Relations Positivity Skills Training of Trainers

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Environmental Diplomacy Climate Change Diplomacy Green Diplomacy Negotiating Climate Change Finance Negotiating Water Resources

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Human Rights Diplomacy International Human Rights Protection

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Other popular courses Public Diplomacy Introduction to Water Diplomacy Cultural Diplomacy Contemporary Multilateral Challenges: Cyber Crimes and Cyber Security Commercial Diplomacy Agricultural Diplomacy

Advisory Service

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Who we are

The United Nations Institute for Training and Research (UNITAR)

With over 50 years of experience, the United Nations Institute for Training and Research (UNITAR) delivers more than 400 training activities per year, reaching out to 30,000 professionals world-wide. At the heart of UNITAR, the Multilateral Diplomacy Programme (MDP) is a leading provider of training in global and strategic challenges for professionals within and outside of the United Nations. Since 2004, UNITAR has been working closely with Ministries of Foreign Affairs to develop capacities in the field of multilateral diplomacy through the organization of professional, executive-type courses and training-related activities.

Our courses have been developed to suit specific needs in the areas of Multilateral Diplomacy, Negotiation, Leadership and the UN System. Being at the forefront of the international arena we bring together people from all professional areas facilitating knowledge exchange and the creation of new networks. We have developed extensive experience in designing and implementing professional training courses for decisionmakers that shape our world today.

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Customized Training Catalogue


Customized training Start learning with us today

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Receive tailor made training

Upon the request of individual UN Member States and/or in partnership with intergovernmental organizations or UN agencies, UNITAR organizes and implements specifically designed courses on themes related to multilateral diplomacy and international affairs management, including environmental diplomacy, human rights and international trade and development.

The duration, content and mode of delivery of the courses are defined in close consultation with the beneficiaries and partner organizations in order to meet participants’ specific needs.

The training activities can be implemented face-to-face in Geneva or in the beneficiary’s country, as well as online via our e-Learning platform.

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Meet our faculty

Masoumeh Sahami

Shola Omoregie

Jean-Marc Boulgaris

TRAINER IN NEGOTIATION

TRAINER IN UNITED NATIONS RESOLUTIONS

TRAINER IN CONFERENCE DIPLOMACY

Masoumeh Sahami holds a Masters in Business Administration and has 30 years of service with the United Nations. As the Secretary of the Trade and Development Board she also served as Secretary of the 13th UNCTAD Ministerial Conference in Doha in 2012. She has a varied experience in the work of UNCTAD, not least, technical cooperation in collaboration with bilateral donors and Bretton Woods Institutions (BWIs) and all inter-governmental matters. She has participated in extensive technical assistance activities in a wide range of developing countries, covering areas from trade facilitation to mainstreaming gender in development strategies, microfinance, trade and poverty. She has also worked with the WTO, UNDP, ITC and BWIs, in connection with Aid for Trade, as a board member of the Enhanced Integrated Framework.

Ambassador Shola Omoregie is founder and Chief Operating Officer of the Africa Peace Support, LLC. A former career diplomat at the United Nations, Ambassador Omoregie is an expert on the UN Security Council and peace operations having had a dedicated and distinguished service at the United Nations spanning over three decades. From October 2006 - December 2008, he served as the Representative of the United Nations Secretary-General in Guinea-Bissau and Head of United Nations Peace-building Support office in Guinea-Bissau. As a member of the UN Task Force on Assistance to the African Union (from 2003 – 2005), he assisted the African Union in the establishment of the modalities for the operation of the Peace and Security Council (PSC), including the drafting of the rules of procedure of the PSC and preparation of the working methods of the Council. He was educated at the University of Lagos, Nigera.

Jean-Marc Boulgaris is a senior UNITAR consultant and a former Ambassador and Permanent Representative of Switzerland to the United Nations and other international organizations in Geneva. He started his career in the diplomatic service in 1968 and has held many postings, including as Deputy Permanent Observer of Switzerland to the United Nations in New York, Political Director of the Department of Foreign Affairs, and Ambassador to Denmark and Colombia. He also represented Switzerland in meetings of the GATT, EFTA, OECD and the International Energy Agency. In 2003-2004, Ambassador Boulgaris was Chairman of the Executive Committee of the Programme of the United Nations High Commissioner for Refugees. He served as Member of the UNITAR Board of Trustees and is a Member of the Board of the Friends of the Conference of NGOs accredited to the Economic and Social Council (CONGO), in Geneva, Switzerland.

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Customized Training Catalogue


The trainers and resource persons selected by UNITAR are experts in the fields of international relations, diplomatic practice and international law from academic and international circles, including practitioners from both within and outside the UN system. Below you can meet some of them.

Jerome L’Host

Alice Hecht

Tosi Mpanu-Mpanu

TRAINER IN LEADERSHIP

TRAINER IN UNITED NATIONS PROTOCOL

TRAINER IN CLIMATE CHANGE

Mr. Jérôme L’host is a dedicated Senior Consultant based in Geneva and Moscow, working internationally with both the Private and the Public Sectors. Mr. L’host attended the University of Savoie where he studied Public Administration & Economics (AES). He later specialized in Marketing at the Plus-Values Institute in Paris. Mr. L’host is a certified Myers-Briggs Type Indicator (MBTI) Coach, a UN-certified Coach and Trainer, as well as a Synaps-certified, and LSA (Leadership Style Analysis) Coach. Over the last sixteen years, he has performed numerous presentations and motivational speeches for HEC Geneva, EPFL Chair of Entrepreneurship, Nestlé, Association pour le Progrès du Management and the Swiss-French Chamber of Commerce. Mr. L’host has managed more than 40 largescale international projects in more than 30 different countries. He is the Founder and General Manager of The November Company, a Training & Consulting Group.

Ms. Alice Hecht is currently Adviser to UNITAR on protocol in multilateral organizations and their impact in the conduct of negotiations. Prior to heading the Office of Protocol of the United Nations, 2006 to 2009, Ms. Hecht was the Director of Administration of the United Nations Mission in Kosovo (2003 to 2005) in charge of the direction of the administration of some 7,000 civilian and uniformed personnel and the implementation of an annual budget of $270 million. From 1992 to 2003, Ms. Hecht served as Chief Administrative Officer of the United Special Commission on Iraq and directed the financial, human resources and logistics services required for the implementation of the United Nations mandates. Ms. Hecht was born and educated in Belgium. She holds a Licence en Sciences Sociales and a Candidature en Sciences Sociales from Université Libre de Bruxelles/Belgium.

Tosi Mpanu-Mpanu, a Congolese national, is a senior negotiator for the UNCCC. For seven years, he has worked for the Ministry of Environment, Nature Conservation and Tourism of the Democratic Republic of Congo. Formerly, he served as a National REDD+ coordinator, Chair of the African Group for UNFCCC, Counsellor at the Ministry of Foreign Affairs and International Cooperation and as a World Bank consultant. Tosi Mpanu-Mpanu has more than fifteen years of experience in the fields of diplomacy, economic development, climate change, energy and sustainable development. He holds a Master’s degree in European Studies and International Relations from the University of Paris 1 Panthéon-Sorbonne and has completed the International Advanced Training Course at the Ecole nationale d’administration in Strasbourg, France. He also holds a MBA in Finance and Investments from George Washington University in Washington DC.

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Training design Participants UNITAR’s customized training activities in multilateral diplomacy target: • Junior to senior level diplomats and other government officials or experts acting as representatives of their governments at the United Nations or in international conferences • Government officers from specialized Ministries working on international issues (environment, security, trade…), university professors, academics, lawyers and staff of non-governmental organizations (NGOs) • Participants should come from the same country or the same region or sub-region. To optimize training, groups for face-to-face activities are usually limited to 30 participants, groups for e-learning courses to 40 participants. Increasingly our target audience is expanded to other often non-state constituencies: • private sector

• indigenous communities

• mass membership organisations

• civil society

• media

• parlamentarians

• academia

• trade unions

• faith-based organisations

• youth

• think tanks

Language All training activities can be delivered in any of the six official UN languages. It is important that participants have a good working knowledge of the primary language of the workshop or training in order to participate meaningfully in group discussions, exercises and simulations. Simultaneous interpretation may also be provided upon request.

Training Material UNITAR usually provides a set of training material, prepared in close cooperation with partners and resource persons, consisting of copies of presentations, selected readings, instructions for the interactive exercises and discussion group assignments, relevant publications, etc. The material, enabling trainees to participate in a well informed, effective and prepared way, can also be shared with colleagues who have not benefited from the training.

Methodology The delivery format of all trainings devotes particular attention to: • Interactivity: In the courses participants will be actively involved with discussions, feedback rounds and group exercises • Applicability: The courses use a ‘learning-by-doing’ approach where participants learn how to apply theories to real-life situations, either through case studies, role plays or simulation exercises • Experience Sharing: The courses build upon the experience, knowledge and personal resources of the participants

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Customized Training Catalogue


Duration Since the content, methods and structure of a course are tailored to the specific needs of the participants and defined in close consultation with the beneficiary/ partner organization, the duration usually varies from training to training.

Training Venue If the training takes place in-country our partner should provide the following facilities: • A room with tables and chairs to accommodate approximately 30 participants and one or more trainer(s) and UNITAR staff • Audio/visual equipment • Other equipment (to be determined on a case-by-case basis)

Financing Training activities organized at the request of UN Member States or organizations are financed entirely through extrabudgetary sources. In most cases, the activity is funded either entirely or partially by a bilateral or multilateral donor agency in the form of a special purpose grant and Member States or organizations requesting the training contribute in-kind, such as providing training facilities and covering logistical/hospitality expenses for the participants. In some cases, costs may even be shared with neighbouring countries by organizing the training activity at the sub-regional or regional level. There is no need to wait until the full project budget has been secured before contacting UNITAR. While it remains the responsibility of the requesting entity to secure full funding, UNITAR is often able to assist in the fundraising process. When submitting a request, it is thus important to identify possible sources of funding and indicate if contact has already been made.

Training Costs Training costs vary from event to event, but generally cover the following elements: • Content development, including expertise to develop, revise, or customize pedagogical material to the needs of the requesting Member State or organization • Assessment of training needs of the targeted beneficiaries • Facilitation and supervision expertise during the implementation of the activity • Travel and accommodation of experts, UNITAR staff (and participants for regional/sub-regional activities) • Purchase and reproduction of training material and supplies • Communication and shipment of training material • Evaluation and reporting

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United Nations System and Conference Diplomacy

Being familiar with the United Nations system and conference diplomacy is a prerequisite for working effectively in this multilateral environment. Our courses in this topic cover introductions to the UN, its principal organs and their functioning, conference diplomacy, UN Protocol, and many more.

Introduction to the United Nations System Conference Diplomacy and Multilateral Negotiation Chairing Multilateral Conferences Rules of Procedure of United Nations Conferences United Nations Protocol Working Efficiently with UN Budget Documents Structure, Drafting and Adoption of United Nations Resolutions Diplomatic Report Writing Inter-ministerial Coordination in Negotiation Preparation and Follow-up

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Customized Training Catalogue


Introduction to the United Nations System In an increasingly globalized world, where the importance of multilateral dialogues and cooperation is ever growing, the UN remains a central forum for progressing ideas and a platform for action. In order to achieve their objectives and advance their interests representatives of governments, international and non-governmental organizations must understand the structure and the working system of UN agencies. Proposed activity: This course aims to provide an overview of the United Nations as well as a historical, political, and analytical framework for liaising more effectively with UN representatives and staff. Furthermore, the workshop will identify the various reform proposals for the UN system, critically analyze the reform process, and cover contemporary policy developments which take center stage in the UN system. This will be done by providing expert briefings and round tables for example on strategies for achieving positive outcomes or strategic measures leading to the achievement of the MDGs. With the help of interactive exercises, participants will finish the course with a concrete understanding of the UN system’s structure and functioning. At the end of the course, participants will be able to enumerate the UN’s principal organs and map their development; explain the history of the UN system and its predecessors; and identify current and salient issues relevant to the UN.

Conference Diplomacy and Multilateral Negotiation Our most sought after course with continuously increasing demand and implementation. Due to its extensive experience in the development of workshops on conference diplomacy and multilateral negotiation UNITAR is always on top of the latest developments in the field. Governments and increasingly other actors such as international and non-governmental organizations use multilateral conferences as a means to achieve important policy objectives. Conferences such as the Rio+20 United Nations Conference on Sustainable Development have shown that the number of government officers and other stakeholders involved in conference processes has increased significantly. This type of training is crucial in empowering participants to respond to the emerging challenges in multilateral diplomacy. Proposed activity: The training provides participants with an opportunity to review the challenges of contemporary conference diplomacy. The sessions will focus on establishing the environment in which multilateral conferences take place; examining formal procedures, processes and tactics; and exploring the informal processes, such as consultation and lobbying. In role-play exercises participants will learn to apply their new knowledge and skills and to transfer them to their workplaces. The training will conclude with a simulation exercise and its video analysis. At the end of the workshop participants will be able to more effectively analyze the dynamics unfolding in multilateral diplomacy and negotiation; to improve preparation for and participation in negotiations; and appreciate the interplay of intercultural differences.

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Chairing Multilateral Conferences The value of a course in chairing multilateral conferences and international decision-making processes is not only in providing information, skills and guidance to delegates who may be appointed or elected to chair meetings, it is also important for all delegates to understand what the chairperson is doing, and why he or she is doing it. In short, successful conferences require strong and able chairpersons to be effective, and in turn they need supportive and cooperative delegates. This means that all delegates who wish to influence the outcomes of the conference need to understand what the chairperson is trying to do. If they want the conference to reach certain decisions, they need to work with and through the chairperson. Proposed activity: This training will focus on developing skills and knowledge to efficiently chair a meeting and to efficiently work together with a chairperson. Analysis of case studies drawn from international conferences will allow participants to examine and evaluate the actions taken by chairpersons and the impact of their decisions on the negotiation process. At the conclusion of the training, delegates will know how to prepare themselves if given the task of chairing a conference. They will be able to identify common mistakes made by chairpersons as well as best practices and strategies. Furthermore they will also be able to support and cooperate with a chairperson in order to advance their objectives as a delegate.

Rules of Procedure of United Nations Conferences The United Nations, through its principal organs and more than 50 subsidiary bodies, programmes and specialized agencies, convenes more than 10,000 meetings every year. One of the main tasks of diplomats, government officials and other individuals is to actively represent their State, government or organization in such conferences. However, their actions might be impeded by a sometimes complicated web of procedural rules and requirements. Delegates preparing for multilateral conferences, who know the rules of procedure, are the best equipped to follow and participate in the different stages of these meetings, from their convening and agenda-setting to voting and substantive decision-making. Proposed activity: The training will acquaint participants with the main procedural aspects of United Nations meetings and conferences, and their implications for negotiations and decision-making in a multilateral setting. Through comparative analysis, case studies and simulation exercises the participants will be empowered to influence and play a significant role in the processes of conferences. After this training they will be able to view the conduct of United Nations meetings in a more transparent way and thereby assist delegates in their work to enhance the effectiveness of the United Nations.

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Customized Training Catalogue


United Nations Protocol The United Nations and its related bodies, agencies and programmes convene thousands of formal and informal, official and unofficial meetings and conferences each year. Representatives within the United Nations system as well as from governments or international and non-governmental organizations must be able to operate in a professional manner in such multilateral environments. The work within or in cooperation with the United Nations often requires an in-depth understanding of the various layers of protocol and formal rules of this Organization as well as the multilateral system. Proposed activity: This course aims to provide an overview of United Nations and multilateral protocol practices to guide the protocol practitioners who operate within the United Nations Headquarters as well as in field offices. Thanks to the interactive guidance by our moderators, participants will get a concrete understanding of specific protocol-related situations. The course is designed to equip participants with the knowledge and capacities to take the right decisions and consider a broad spectrum of possible protocol-related arrangements. At the end of this training participants will be able to avoid possible faux pas and organize successful state visits, ceremonies and social events.

Working Efficiently with UN Budget Documents Reading and understanding the budget plans of the United Nations Organization Programmes and Funds, as well as its specialized agencies, can often be a challenging and overwhelming task for any diplomat or government official. However, the skills and knowledge required to do so effectively and efficiently are vital to the everyday work of these officials. Proposed Activity: This course will provide participants with an understanding of the UN budgetary process, and the actors involved, as well as an appreciation of the broader context of their budget-related work, thus contributing to the efficiency of both their work, the work of their mission, and the United Nations as a whole. Participants will be given the opportunity, through case study discussions and simulation exercises to develop their skills in quickly and efficiently retrieving information from UN budget-related documents.

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Structure, Drafting and Adoption of United Nations Resolutions An average of 10,000 international meetings take place yearly, from summits of Heads of State and Government to informal working groups, at the United Nations and other regional organizations. Newcomers to multilateral diplomacy may be overwhelmed by the volume of work and interaction during multilateral meetings, and especially by the processes of drafting and negotiating conference outcomes. To enable these delegates to become efficient more quickly, a clear and pragmatic understanding of the procedures and practices for decision-making at the United Nations is vital. Proposed activity: This course will familiarise participants with the structure and form of UN resolutions and improve their drafting skills. The participants will get to know the procedure and practices of decision-making at the United Nations and the steps that lead to the adoption of those decisions. They will be introduced to the structure and drafting of resolutions, speeches and interventions and will be able to exercise their skills in practical drafting activities. At the end of this course participants will have a comprehensive understanding of the drafting process of UN resolutions and other outcome documents and will be able to draft elaborate resolutions, speeches and interventions.

Diplomatic Report Writing Report writing is one of the immediate follow-up tasks of participation in intergovernmental conferences, meetings and negotiations. This task is extremely time-consuming even more so for the conference delegate who does not possess appropriate tools or does not apply a comprehensive methodology. A successful report depends firstly on the specific body of knowledge which the writer possesses and secondly on specialized techniques which allow the written transfer of that knowledge to be as smooth and as effective as possible. Good and effective reports leave no opportunity for the reader to miss or misunderstand any facts or arguments. Proposed activity: During this training, the participants will learn how to improve the recording and summarizing of results of international conferences/ meetings for national ministries/ departments /agencies who are interested in their outcomes. Interactive presentations and simulation exercises will strengthen the skills needed to analyze internationally agreed instruments and required national follow-up. At the end of the course the participants will be able to sustain the work of their governments in international conferences and negotiations.

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Customized Training Catalogue


Inter-ministerial Coordination in Negotiation Preparation and Follow-up Many international conferences are linked in one way or another to other international conferences. For instance, items on the agenda of environmental summits are not exclusively linked to nature conservation but also highlight important questions linked to trade, agriculture, development, intellectual property, sovereignty, security and many more intrinsic interests of national governments. Preparing for - and following-up - on such intergovernmental negotiations consume considerable time for government officials, many of whom are constrained with limited financial and human resources. The delegates designated to represent the government at such a conference need to be able to pool the necessary information from all government departments involved (policies and technical, legal, scientific expertise) and have a clear overview of issues at stake in order to have a “whole-of-government� attitude and to better advance national objectives. Proposed activity: This training aims to improve the response to the interconnected issues on policymaking agendas. The participants will appreciate the importance of coordination in conference preparation and will learn how to design and manage inter-agency coordination mechanisms. To this end a conceptual overview of inter-ministerial coordination will be provided. After the training the participants will be able to assist in rationalizing and managing human and knowledge resources of governments participating in international forums and will know how to address the increased importance of crosscutting issues affecting multiple ministries.

International Crisis Management The imperative for competencies in diplomatic crisis response has become increasingly acute as the global community faces different social crises, natural catastrophes and humanitarian disasters of unprecedented scale. Crises, in all their various forms, create highly complex and highly pressured negotiation situations for diplomats and government officials, and hence present new challenges and fresh opportunities for participation in decision-making processes. Effective performance in international negotiations during a crisis requires a broad and self-assured understanding of a number of policies and their interconnections, an awareness of the forums and contexts of multilateral diplomacy and an ability to employ sophisticated negotiation techniques. Such knowledge and proficiencies are urgently required by officials working in foreign ministries and the sections of other departments concerned with the international aspects of development. Proposed activity: This professional development workshop on diplomacy in crisis situations is aimed at mid-level foreign affairs or other government officials. Due to the increased policy linkages we offer a large spectrum of thematic areas: human security in crisis situations, climate change and humanitarian crisis situations, women in crisis situations, communication and coordination (of NGO, IGO and Member States) in crisis situations, relation of financial and food crises, and financial and labor crisis management. By the end of the week-long training programme, the participants will be equipped with skills to perform effectively in crisis management.

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Skills Development

Steadily developing your skills is necessary to find new and innovative solutions to different challenges. We offer courses in chairing conferences, public speeking, negotiation, and communication.

Skills Assessment and Management Development Negotiation Skills and Techniques Leadership and Diplomacy Public Speaking and Media Relations Positivity Skills Training of Trainers

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Customized Training Catalogue


Skills Assessment and Management Development Human capital is an essential element of any dynamic and successful enterprise. Investment in human capital through capacity building is critical to the prosperity of any international organization or multinational cooperate management strategy. Building on the extensive experience of UNITAR in training the international diplomatic community, it is now delivering courses for decision makers and executives working in both the public and private sectors. Proposed activity: In cooperation with partnering international organizations, corporations and agencies, UNITAR is working to assess the skills and potential of executives and high level decision makers, to provide coaching and development programmes to enhance human capital resources. The objective of these trainings is to build human capital to enhance the achievement of key organizational objectives.

Negotiation Skills and Techniques Negotiation is an ongoing challenge and requires practice and continuous theoretical and practical reflection in order to be undertaken effectively, efficiently and with real, positive results. This course will form a crucial part of any training programme designed to support those involved in negotiation and/or decision making. Proposed Activity: This course is designed for practitioners, for whom negotiation is a fundamental pillar of their work and an essential skill. The course will support participants in the development of their knowledge of negotiation as well as their personal and professional skills, whether their objective is to negotiate one or several issues, between two parties or many. Participants will learn to define the key elements and theories in international negotiations, will acquire and have the opportunity to practice new skills and strategies in negotiation, will develop an appreciation of the appropriate procedures involved in negotiation/ arbitration proceedings, and will emerge confident to guide and advice colleagues in their organizations as to best measures and practices in dealing with complex negotiations. The course will be structured and led through practical exercises, case studies, group discussions and simulations to ensure maximum opportunity for practicing new skills and engaging participants in interactive and dynamic manners to enhance learning.

Leadership and Diplomacy Leadership is fundamental to effective and efficient diplomacy. The success of international leaders rely upon their capacities to take initiative, lead others in and through challenging circumstances, and thus maximize opportunities and strengthen the positions, objectives and achievements of parties and groups. Proposed Activity: This training will enhance participants’ understanding and appreciation of the definition of leadership and the qualities of a strong leader, the theories of leadership and how each can be evaluated against one’s own skills, the differing styles of leadership particularly in a cultural context, the importance and practice of effective communication skills, and techniques and strategies to practice strong leadership in times of crisis, decision making and risk management.

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Public Speaking and Media Relations Communication skills are vital to a delegates’ capacity to promote the interests of his or her country or organization. Delegates engaged in multilateral conferences are often called on to speak in many different contexts such as in public, in UN bodies, in international meetings, in informal discussions. This personalized training will enable participants to identify their individual speaking style and to improve their communication skills. Proposed activity: The first part of this training will focus on public speaking techniques including the essential elements of preparation, structure and delivery through a mixture of trainer input and practical activities. Participants will have to deal with simulated situations of public speaking and receive feedback from the group and the trainer. The second part of this training will focus on media relations and will allow the participants to find their own “comfort zone” when dealing with the media, encouraging them to project personality and communication skills naturally and confidently. It will include sessions on preparing for an interview; the process and the pitfalls of an interview; dealing with destabilizing questions; reaction to crisis situations; and maintaining good relationships with the media.

Positivity Skills Governments as well as international and non-governmental organizations need to ensure a positive spirit and mind, so as to motivate others (e.g. staff, colleagues, partners, and external sponsors). A positive attitude and skills are essential to guarantee for harmonious and productive working relation- ships. Positivity Skills can motivate, inspire and encourage people to do their best, and more, and to create positive work-ing environment. Proposed Activity: This workshop will help diplomats, or senior managers/ leaders, to enhance their Positivity Skills, and as a result contribute to the overall effectiveness and atmosphere of professional relationships. The course will enhance participants’ understanding of concrete tools and tips to be more positive and to spread positivity in the workplace, to encourage and inspire others, to tackle challenges with a positive attitude and to create positive energy within teams and/ or delegations or working groups.

Training of Trainers UNITAR provides Training of Trainers (ToT) workshops focusing on teaching techniques, methodology, learning theory, and monitoring and evaluation. Training of Trainers workshops enhance the capacities of trainers to transform knowledge and understanding into material, tools and exercises tailored to the learning needs of their diplomatic academy or training institution and using appropriate methodological and pedagogical tools. Proposed Activity: After the training participants are able to develop training modules, adapt their presentations to their target audience and evaluate the effectiveness of a learning module. Training of Trainers workshops include an interactive component where participants make short presentations and receive feedback from training experts. In short, Training of Trainers enhances an institution’s capacity to effectively train its beneficiaries.

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Customized Training Catalogue


You have to take ownership and leadership of tomorrow. For that to be possible, you have to strengthen your capacity and widen your vision as a global citizen. UN SECRETARY-GENERAL BAN KI-MOON

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Environmental Diplomacy

Building agreement on solutions to international environmental problems is one of the greatest diplomatic challenges of this century. Our courses in this thematic area introduce the specialized knowledge and skills needed to address these challenges.

Climate Change Diplomacy Green Diplomacy Negotiating Climate Change Finance Negotiating Water Resources

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Customized Training Catalogue


Climate Change Diplomacy UNITAR is committed to working in the field of Climate Change Diplomacy to strengthen the knowledge, awareness and skills-base of government and civil society representatives in the developing world. It is UNITARs goal to facilitate enhanced participation, particularly of developing countries, in multilateral forums such as the United Nations Framework Convention on Climate Change (UNFCCC). Proposed activity: The training aims to engage participants in the active consideration of the complexities and challenges encountered when organizing and/or participating in climate change negotiations. The training will include a variety of pedagogical tools to provide participants with a thorough understanding of the dynamics of climate change negotiations. The training will blend sessions on conference diplomacy and multilateral negotiations with the development of substantive knowledge in the field of climate change. It will also cover the multilateral negotiation framework and climate change conference agenda to increase participants’ awareness of the legal and political structures that exist when addressing climate change issues. The workshop will focus on the dynamics of climate change negotiations through simulation and case study exercises in order to enhance participants’ ability to engage constructively in negotiation and consensusbuilding.

Green Diplomacy Multilateral diplomacy is undergoing a fundamental transformation. All spheres of diplomacy, from disarmament, to human rights, trade, nuclear non-proliferation, macro-economics and development cooperation, now have to adapt to the new generation of global environmental sustainability challenges. This course will address the challenges and opportunities for elevating environmental concerns into the key spheres of multilateral diplomacy. Specifically it will examine the environmental implications in multilateral negotiations and policy processes related to human rights and humanitarian affairs, peace and security, trade and investment, global economic recovery, and development cooperation. Proposed activity: The training aims to strengthen and support the overall integration of environmental considerations into key diplomacy tracks. Participants will get to know the gaps in existing policy frameworks and the deadlocks in ongoing multilateral negotiations. Participants will be equipped with concrete tools and resources to advance their environmental priorities in these respective decisionmaking processes. After this course participants will have acquired a practical understanding of the dynamics unfolding in multilateral negotiations. They will have refined their skills and know-how to improve their preparation for, and participation in, such negotiations. Subjects covered in this training include negotiation dynamics, strategies and tactics, language associated with climate change negotiations, preparation for environmental negotiations, delegation leadership, capacity constraints of developing countries and follow-up processes.

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Negotiating Climate Change Finance The ever evolving architecture of financial frameworks, mechanisms, and institutions to answer the growing global needs in response to climate change are a crucial part of any contemporary sustainability or environmental policy or green economy dialogue.Fast evolving, their implementation relies on a thorough understanding of their structure and associated commitments. Proposed Activity: This course aims to enable those working in relation to climate finance, with respect to diplomatic engagement, public and/ or private sector policy making and/or civil service to understand the international climate finance framework and negotiations to date under the United Nations Framework Convention on Climate Change (UNFCCC).The course will focus on the key mechanisms and tools for financing climate change adaptation and mitigation, the existing multilateral and bilateral funds for leveraging finance under the UNFCCC, and the current and future means for mobilizing private sector funds. The course will also critically assess the challenges with respect to climate finance in taking the next steps forward in multilateral climate change negotiations under the United Nations.

Negotiating Water Resources Water as a resource poses many challenges internationally, particularly when it becomes subject to negotiation: it is unequally distributed, not always safe to drink, subject to worldwide pressures, yet it is nonetheless absolutely vital for any living species on this planet. Dramatic global population growth, booming developing economies and the unprecedented effects of climate change on our environment are straining water resources like never before. The challenge for “water security� is at the heart of a complex relationship between individuals and their surrounding environments, often resulting in heightened risks of conflict as a result of water scarcity. Science or policy-making alone are not sufficient to defuse such frictions which affect so many people on the ground. Hence, the role of the diplomat is crucial in order to mediate, build effective policy and negotiate fundamental resources. Proposed Activity: This course aims to strengthen participants’ understanding of the challenges existent, emerging, and ahead, and to emphasize and practice new skills, languages and models for effective diplomacy in order to best negotiate essential resources and strengthen their effective international management and governance.

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Customized Training Catalogue


Now, more than ever, we need to connect the dots between climate, poverty, energy, food and water. These issues cannot be addressed in isolation. UN SECRETARY-GENERAL BAN KI-MOON

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Human Rights Diplomacy

Human Rights remain a crucial part of multilateral negotiations. Our courses will familiarize you with the UN concept of Human Rights and show you how to strengthen your skills and capacities on international human rights.

International Human Rights Protection

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Customized Training Catalogue


International Human Rights Protection UNITAR and the Office of the High Commissioner for Human Rights (OHCHR) have a long history of cooperation. Experts and practitioners from the OHCHR act as resource persons in the context of UNITAR training activities in Geneva and elsewhere. UNITAR also upholds the key principles of Vienna’s declaration on human rights by mainstreaming human rights into its capacity-building and training activities. This has translated in recent years into the development of joint projects focusing on “enhancing the application of human rights standards�. Proposed activity: The training activities in the field of human rights include orientation and briefing sessions, professional skills development workshops, e-Learning training, awareness-raising on contemporary policies and issues, and the development and dissemination of diplomacy training tools. In cooperation with Ministries of Foreign Affairs and other Ministries, UNITAR delivers training programmes to support and enhance the work of diplomats and government officials involved in human rights negotiations. Those trainings provide the diplomats with an overview of the normative framework and institutions that are designed to protect human rights and offer tools to help implement and strengthen national strategies on human rights issues.

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Other popular courses

In an ever changing world, new diplomatic topics have risen to prominance on the international stage. Our courses will aim to provide you with the latest knowledge on the most pressing issues.

Public Diplomacy Introduction to Water Diplomacy Cultural Diplomacy Contemporary Multilateral Challenges: Cyber Crimes and Cyber Security Commercial Diplomacy Agricultural Diplomacy

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Customized Training Catalogue


Public Diplomacy Public diplomacy, and its sister concept, soft power, dominate much of the current academic debate about 21st century diplomacy. A major challenge for governments is how to develop effective public diplomacy, and optimize the use of their soft power, in a rapidly changing global environment. Proposed Activity: This course aims to help participants understand what public diplomacy is, how its practice has evolved over time and how the current challenges are being addressed. It will also examine a range of tools and techniques available to public diplomacy practitioners.

Introduction to Water Diplomacy Water is and will remain at the heart of international peace and security, the defense of human rights and the imperative for sustainable development paths. An increasingly strong and coordinated response is therefore expected from the international community in order to raise awareness, mitigate conflict, and build cooperation from the growing challenges posed by water between sovereign states. Proposed Activity: The purpose of this course will first be to raise awareness on the current state of freshwater resources worldwide and the need for adequate diplomatic solutions to stimulate cooperation around the way the resource is managed. It will provide knowledge resources, circumstantial experiences, and a cadre of tools to water-relevant stakeholders so as to enhance their ability to assess, prevent, and respond to the tensions arising from situations of water scarcity and mismanagement worldwide. This approach will be relevant to the great water stressors of our time and will serve to promote both short and longer term cooperation through shared benefits, inclusive multi-stakeholder agreements, and sustainable transboundary institution building.

Cultural Diplomacy Contemporary diplomacy requires awareness of the unfolding dynamics within domestic and foreign audiences, the appreciation of the role of the United Nations as a catalyst of cultural diplomacy in multilateralism, and the use of skills and techniques to apply effective cultural diplomacy in practice. Proposed Activity: This course will provide an introduction to politico-cultural challenges, theoretical concepts behind cultural sensitivity, and the use of soft power in modern diplomacy. The course will include practical and theoretical training to enhance participants’ understanding and discussion of the basic concepts of culture, and their appreciation of the evolution of cultural, public and citizen diplomacy. The course will be dynamic and interactive and will equip participants with the contemporary skills to express and communicate culture, and discuss the role of culture during political transitions and peace building processes. The importance of the United Nations will also be considered as to its role in mainstreaming soft power in a multilateral world. 24


Contemporary Multilateral Challenges: Cyber Crimes and Cyber Security The Internet community has one of the fastest growing crime rates in the world. In recent years several countries were victims of cyber attacks of different kinds, ranging from data spying to malware attacks capable of disrupting entire communication systems. Given the growing use of the internet in our daily lives, risks associated to cyber attacks are becoming greater and more costly. Risk prevention, mitigation efforts and awareness must be strengthened in line with this inflation of risk. Proposed activity: The training will give an overview of existing cooperation in the fields of information and communication technology issues, crime prevention and law enforcement – focusing on investigations of cybercrimes. A simulation exercise will outline strategies to achieve multilateral solutions for this truly transnational challenge. Participants will learn how to assess risk scenarios in the field of cyber security and identify processes of cooperation between Law Enforcement Agencies (LEA) and Internet Service Providers (ISP).At the end of this course, participants will be able to identify and apply institutional and legal frameworks related to cyber security. Among others they will appreciate the frameworks established by the International Telecommunication Union (ITU) and the United Nations Office on Drugs and Crime (UNODC).

Commercial Diplomacy The links between the public and private sectors are becoming increasingly important and essential to the diplomatic and government relations, policy and stability. Speaking the language of the private sector is therefore a vital skill for diplomats and vice versa, to ensure effective and productive communication and coordination. Proposed Activity: This course will examine the interlinkages between the public and private sector, and the role of the diplomat in attracting commercial interest from outside one’s country borders. The course will aim to build the skills of contemporary diplomats and government officials, to enhance their negotiation, communication and facilitation skills and substantive knowledge to face commercial challenges in contemporary diplomacy.

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Customized Training Catalogue


Agricultural Diplomacy Agricultural Diplomacy is imperative to ensuring food security in a changing climate. The number of food insecure countries around the world continues to increase as the world’s population grows. This situation has intensified the need for international cooperation. International cooperation in agriculture promotes the sharing of best practices, helps to introduce and implement new technologies as well as new farm management methods which can help to increase the rate of development in the agricultural sector. Proposed activity: The course will aim to equip participants with the conceptual knowledge and practical tools to understand the importance of international cooperation in addressing the food security and climate change challenge. Participants will be able to identify current challenges and opportunities for achieving food security; understand the relationship between agriculture, food security and climate change; understand the relationship between international trade and climate change; identify innovative methods to address the food security, climate change nexus; appreciate the role that international negotiation platforms and international organizations and regional cooperation play in agricultural diplomacy.

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Advisory Service

In addition to its diplomatic training MDP offers Advisory Services for Diplomatic Academies or Ministries of Foreign Affairs. The Advisory Service consists of a wide range of services. With its unique experience in the field of diplomatic training MDP is frequently asked for assistance in the establishment/strengthening of national Diplomatic Academies. This assistance includes supporting Academies in the development of their annual diplomatic training curricula and the preparation of course designs and teaching materials. Often MDP also supports the recruitment and development of human capital by developing skills analysis tools, by identifying international experts in a specific fields of interest, or by delivering Training of Trainers for the instructors of the Academy. The advisory service also includes support in the promotion of national interests and in the establishment of goodwill and partnerships with the international community and regional fora, constituencies and networks.

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Customized Training Catalogue


Credits

Page 7: UN Photo/Rick Bajornas | page 8: UN Photo/Mark Garten; UN Photo/John McIlwaine | page 9: UN Photo/Mark Garten; UN Photo/Eskinder Debebe |page10: UN Photo/Marco Castro; UN Photo/JC McIlwaine |page 11: UN Photo/Rick Bajornas; UN Photo/Jean-Marc Ferre | page 12: UN Photo/ Amanda Voisard; UN Photo/Mark Garten | page 14: UN Photo/John McIlwaine | page 15: UN Photo/Jean-Marc Ferre | page 17: UN Photo/Martine Perret | page 18: UN Photo/Mark Garten; UN Photo/Evan Schneider | page 19: UN Photo/Amanda Voisard; UN Photo/Martine Perret | page 21: UN Photo/ Jean-Marc Ferre | page 22: UN Photo/Jean-Marc Ferre | page 24: UN Photo/Eskinder Debebe; UN Photo/Jean-Marc Ferre | page 27: UN Photo/Eskinder Debebe

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Multilateral Diplomacy Programme +41 22 917 8526 diplomacy@unitar.org Palais des Nations CH-1211 Geneva 10 - Switzerland

www.unitar.org


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