The feeling you get when you buy with Frasers Property

Every customer deserves an excellent experience. That's why we have created a 'Care Promise'. This promise ensures you know what to expect at every step of your journey, from initial discovery and purchase to your settlement long after moving in.

The personalised care and expert support from one of our dedicated Customer Care Team helps ensure we remain committed to creating dream homes and welcoming communities where families can thrive and belong.

When you buy from us, you'll feel confident, cared for, appreciated and understood.

Help is always available

Our dedicated Customer Service and Customer Care Team is available from 8:30am8pm AEST, 7 days a week. We're here to answer your questions as quickly as possible, no matter how big or small. If you need assistance outside these hours, the myFrasersProperty App is always at hand and is full of helpful information.

Confident

Customer Service www.careandrewards.com.au

Enjoy peace of mind and care you can count on every step of the way.

Our team is here to answer any questions or concerns from 8:30am - 8pm (AEST)