Building Services & Facilities

Car Parking

Vehicular street access to the car park is provided from Foundation Boulevard. the combined fob/remote control operates the roller door for entry and exiting of the car park.

PLEASE DO NOT ATTEMPT TO ENTER OR EXIT THE CAR PARK WHILE THE ROLLER FOOR IS IN MOTION.

The door will automatically close following a predetermined time lapse. Please contact the Building Manager should you require assistance with the car park entry roller door, do not attempt to rectify/adjust any roller door settings.

All vehicles entering and leaving the car park must comply with the height clearance limit clearly identified by signage at the car park entrance. Any vehicles over this height are prohibited from entering the car park as they may cause damage to overhead lighting, duct, and pipework. Please display caution around tight access and pinch points around the basement.

Your allocated car park space(s) are indicated by your apartment/building number painted on the floor.

Visitor Access

A visitor calls a property by keying in the apartment number and pressing the bell button on the master control panel located at the relevant entry points. This will call the intercom in the desired apartment. Upon authorization from the occupier, the door will release, allowing entry into the building. Then upon authorization from the occupier, lift access will be granted for a visitor. Your visitor should go immediately to the designated lift and push the floor button for your apartment. If for any reason your visitor is delayed in reaching the lifts, the security system will time bar their entry/lift and they will need to return to a master control panel.

Visitor Car Park Access

The visitor car park is located on basement 1 beneath The Terrace and Ardent Collection. Entry to the carpark will be granted via the intercom system before the driveway gate. Visitors will need to call the property by first keying in the building reference, which is 5 for the Terrace Collection and 6 for the Ardent Collection. Following that, visitors will need to key in the apartment number before pressing the bell button. This will call the intercom in the desired apartment. Upon authorisation from the occupier, the roller door will release.

If the call is not answered, please contact the Building Manager

Visitor car parks are signed accordingly within the car park bays.

Mail

Mailboxes are located in the main lobby and numbered according to your apartment. A key to access your specific mailbox has been provided with the Owners Kit.

Waste Disposal

All levels are equipped with a bin chute located near the lifts and fire stairs. There is a bin chute for both general waste and recycling. Please take care in using the correct chute depending on the type of waste you are disposing of.

Residents should ensure all general waste is securely bagged before disposing. Any large or oversized items should be manually placed in the bins located in the Bin Store. Any blockage rectification works to the chute that occur from incorrect disposal will be at the cost of the resident.

The Bin Store is equipped with both recycling and general waste bins. General waste and recycling will be collected on a regular basis, with hard rubbish collected as needed.

Please ensure that all recycling is cleaned, placed into the correct bin, and is not tied within a plastic bag. Recycling includes items such as paper, cardboards, and plastic containers. Any boxes or containers used for moving in/out should be removed by the resident.

Food waste can be recycled via the SoilFood machine located on the ground floor of the Terrace Collection outside the fire exit stairs. This system eliminates waste transport costs, emissions and significantly reduces the volume of food waste, as well as converting any remaining food waste into a nutrient-rich organic soil enhancer.

Dividing Walls

All separating walls between Apartments and Apartments to Common Areas have been specially constructed to reduce the spread of fire and to acoustically separate areas. It is therefore important that no resident punctures or damages these walls. Damage to the wall may undermine the intended fire rating and pose a risk to surrounding residents.

Emergency Procedure & Contact Details

In the event of an emergency only, please follow the procedures below to ensure the matter can be attended to as quickly as possible. Please refer to the Local Emergency Contacts list for relevant numbers.

Building Services & Facilities

Common Areas

If the problem is located in a common area, identify the cause of the problem if it is safe to do so and report it to the Building Manager. Common areas include the car parks, entrances, lobbies, corridors, stairwells, open areas, landscaped areas, and external faces of the building. Evacuate the building and contact the relevant emergency services if necessary. Call outs to Emergency Services may incur charges.

Apartment

Should a problem occur within the apartment, isolate the service if possible. For problems relating to cold and hot water, valves are in the service cupboards on each floor, beneath your kitchen sink and within the access hatch located in front of your entry door in the corridor. Residents can arrange trade access to the service cupboards on each floor via the Building Manager if required. There is also an isolation valve for your apartment’s gas service in the access hatch in front of your property’s entry door. For issues relating to power, isolate at the distribution board within the apartment. Evacuate the building and contact the relevant emergency services if necessary.

In the case of any event, please contact the Building Manage for further assistance.

Fire

In the event of a fire, the smoke detectors will sound, and the sprinkler heads may activate. On hearing the emergency evacuation alarm through the apartment speaker, alert other occupants in the apartment and evacuate the building immediately using the fire escape stairs.

Evacuation Procedure

In the event of a fire alarm, the speakers within the lobbies, corridors and apartments will sound. On hearing the evacuation alarm, notify other occupants within your apartment, turn off appliances and leave the apartment. Proceed to the fire exit stairwell and leave the building for the nearest meeting point. Wait there for direction from the relevant authority.

Please make yourself familiar with exit escapes so that you are aware of access paths when leaving your apartment in an emergency.

DO NOT use the building’s passenger lifts in the event of a fire.

What is an Owners Corporation?

An Owners Corporation (OC) manages and administers the affairs of the Common Property which is automatically created when a plan of subdivision is registered with Land Victoria (Titles Office). The Plan of Subdivision shows all the units which are part of your OC.

Common Property refers to communal or shared areas and structures, for example, gardens, roads etc.

The person who owns an Apartment within the Plan of Subdivision automatically becomes a member of the OC. As an Owner you have legal, financial, and moral responsibilities to the OC.

Each Apartment on the plan of subdivision has a relative lot entitlement and liability which is determined by an independent surveyor prior to the commencement of the OC.

Lot entitlement represents a lot owner’s share of ownership of the Common Property and determines voting rights whereas lot liability determines in the proportion of the total costs an owner is required to pay to the OC.

Rules

To help maintain an enjoyable environment for all residents, there are rules in place. A copy of the rules can be obtained from the OC management team.

Owners Corporation Responsibilities

The appointment of a professional OC Management company is essential to ensure that the common elements are maintained to the maximum enjoyment of all lot owners and residents.

It also assists in ensuring that each individual property meets a level of (external) maintenance which is acceptable to all members of the OC, and that the overall requirements of the OC are dealt with professionally, effectively, and transparently.

The following are services rendered by the OC on behalf of all members:

Insurance

Arrange for the establishment of a global insurance policy to cover replacement and reinstatement of buildings of each lot and common property infrastructure, and the liability requirements as required under the Owners Corporations Act 2006.

Financial Reporting

Arrange for the issuing and collection of members levies and prepare financial statements on an annual basis.

Repairs & Maintenance

Inspection and maintenance of nature strips, edging, pruning and weed spraying of common areas.

General Matters

Generally, implement the decisions and instructions of the OC.

Attend to correspondence and ensuring that the rules of the OC are abided by.

Provide direction and support and report to the OC at the Annual General Meetings.