Caring for Your Home

Windows

Twist and open windows have a restrictor, set at 125mm wide opening. Do not force the winder out any further than this point as the pin inside the mechanism can break. This is an Australian Building Code requirement.

Door and window tracks should be cleaned regularly for ease of use and to avoid permanent damage to opening/closing mechanisms. All internal windows and doors should be cleaned by the resident. External windows and doors which have access via a balcony should be cleaned by the resident. Glass and window frames will always look their best if they are regularly cleaned with suitable products. Clear, anodised or powder-coated surfaces should be cleaned regularly with mild detergent. (Please note: avoid the use of detergents that contain acidic products as these discolour the anodised/ powder-coated finish of the window and door frames). Do not use abrasive or acidic cleaners as these will cause damage/scratches to frames.

The frames are not structural items and are not designed to have heavy loads fixed to them.

General Glazing, Mirrors & Splash backs

Glass has been utilised throughout your apartments in areas ranging from your shower screen, splash back and mirrors. The type of glass used varies depending on its intended purpose and has been specifically selected for its properties. It is recommended that glass surfaces are cleaned with a specifically formulated non-streaking solution such as Windex.

Scratches, fractures, chips or surface blemishes on glazing and mirrors are not defective if they cannot be seen from a normal viewing position.

Kitchen & Bathroom Fittings

Take care when cleaning metal kitchen utensils in the sink. Over time constant abrasion will gradually scratch and dull the surface of the sink making it more susceptible to staining.

To keep your bathroom fittings looking their best, avoid strong abrasive cleaners on baths, basins, toilets, etc., as they can damage, dull or stain the surface. Use mild household cleaners and plenty of water. Check instructions on all cleaning products before use. Do not step into a bath or shower with shoes on because grit on shoes will scratch the surface.

All wastes points/drains in kitchens, bathrooms and laundry areas should be cleaned on a regular basis to avoid blockages from hair, food waste or lint and to ensure drains remain free flowing.

Where there is a floor waste in a bathroom or laundry, this should be charged by pouring a cup or more of water down the waste to ensure the trap does not dry out. If this is not done it may result in an unpleasant odour emitting from the drain point. Areas that may not be used on a regular basis, such as a second bathroom shower or vanity or powder room vanity should also be charged on a regular basis.

The fittings used in your apartment can be found in the fixtures and fittings schedule in the attachment section.

Cupboard Laminates

Laminated surfaces on cupboards should be cleaned regularly with non-abrasive household cleaner. To preserve the surface, avoid scratching and overheating of the surface (i.e., placing hot pots/trays/dishes directly on or against the laminated surface).

The finishes used in your apartment can be found in the attachment section. It is recommended that water is also used on the laminate when applying spray on cleaning products.

Part 10

Joinery

When cleaning painted doors and panels of the cabinetry, great care should be taken to not scratch the paint finish. Do not use harsh cleansers. Mild Soapy water is best used with a micro fibre cleaning cloth.

Detergents containing alkali, acid, metallic salts and/or other strong substances can actually attack the surface of the painted finish and are NOT to be used.

Stone Bench tops

Clean stone thoroughly using fresh warm water, using only neutral detergents. Stone bench tops have been sealed.

Detergents containing alkali, acid, metallic salts and/or other strong substances can actually attack the surface of the stone and are NOT to be used. Use clean fresh cloths. A second rinse application may be required.

Do not allow the stone to come in contact with any acidic product including vinegar, lemon or lemon juice, wine or thinners. These liquids contain acids that are damaging to the stone and should be cleaned off immediately. Do not use scourers or abrasive products. Do not sit or stand on the stone as stone is not flexible and may crack under the pressure. Do not place hot items such as roast tray or hot pots directly onto the stone. Use temperature absorbent mats under hot appliances (hot pans, electric frying pans, oven trays, etc.). Items such as toasters and hair straighteners can discolour the surface of the stone or in extreme cases crack the stone slab.

Use cutting boards.

Misuse or abuse will damage stone; it may also be scratched if it comes into contact with any other stone type or stone product.

The Stone used in your apartment can be found in the finishes schedule in the attachment section.

Materials such as timber, granite and marble are natural products that may have blemishes and variations in pattern and colour and are natural characteristics of the material. Cracking, pitting, displacement or similar blemishes in natural products are considered acceptable.

Reconstituted / engineered stones are made from natural quartz together with polyester resin and pigment. Colour variation can be expected from batch to batch due to the location of the natural material that is quarried.

Reconstituted stone has a higher resistance to scratching, staining, heat, UV and wear than natural stone however it can still be damaged.

WARNING: All spills should be removed or cleaned up immediately. Some spills may stain the stone. The period the spill is left may determine the extent of the stain. The stone can be cleaned with a warm, damp fibre free cloth. Soapy water can be used for general clean ups. For more stubborn marks, a NON-ABRASIVE cream cleanser (see below for details) with a damp cloth can be used.

Floor and Wall Tiles

To ensure your tiles continue looking their best: Do NOT clean tiles with acid

Do NOT clean tiles with any abrasive materials

Do NOT place potted plants directly onto tiled porches/balconies – remove any residue before staining occurs

Tile cleaning products are available from most supermarkets—please ensure that the manufacturers’ instructions are followed.

Only use recommended products to clean floors and wall tiles, always read instructions. Regular cleaning is advised. A soft bristle brush can be used to clean grout areas. Showers should be inspected annually to ensure grout and silicone are in good condition. Any damage should be attended to as part of a general maintenance regime.

Tiles used in your apartment can be found in the finishes schedule in the attachment section.

An Owner or Occupier of a Lot must observe the maximum floor loading and any maximum load limits for the Building.