Caring for Your Home

To prevent condensation:

Open windows in dry weather

Use kitchen range hood exhaust fans where possible

Open laundry cupboard door when being utilized (where applicable)

Ensure ceiling vents are not obstructed

Leave bathroom and laundry doors open where possible and

Ensure all ceiling exhaust fans are operational and are not obstructed.

Mould will grow where there are high levels of humidity. Areas where there may be little air circulation or where ventilation is not managed by the occupant may result in the presence of mould.

IMPORTANT!

Please ensure you read the CONDENSATION NOTICE provided – Refer to the attachments section to better understand the causes of condensation and how best to manage this.

Condensation can always be prevented and is not considered a defect of the building. Please note that the OC, the Builder, and Frasers Property Australia are not responsible for damage caused as a result of condensation.

Hairline Cracks

Hairline cracks of 1mm or less are not considered to be defective. Cracks are to be monitored for a period of twelve months.

Carpet

Regular maintenance is required for carpets. Carpet cleaning should occur as follows:

Carpets should be vacuumed regularly on a weekly basis.

Stains are best attended to as soon as practicable.

Use carpet stain removers – following the cleaning manufacturer’s instructions at all times.

Periodic deep cleaning of carpets by carpet cleaning experts is also recommended at least every two years.

Removable mats are recommended at all entrances to carpeted areas so loose dirt is not walked through your apartment. Direct sunlight for extended periods may cause damage to carpet and/or slight changes to the color. Window protection should be installed to prevent this from occurring.

The carpet used in your apartment can be found in the finishes schedule in the attachments section.

Keys/FOB and Remote Control

The keys to your home are of a restricted nature. At the time of settlement, you will be issued with keys and fobs to operate your front door, letterbox along with a remote control to access the car park where a space has been allocated with your apartment.

If you experience any difficulty with your keys, fobs or remotes, please contact the Building Manager for assistance.

Requests for additional keys or remote controls should be forwarded to Building Manage who will be able to obtain them from the relevant suppliers.

Part 10

Television – including Pay TV/NBN/PlayNetwork

The building has an integrated free to air network with the option to install Internet and Foxtel.

Residents wishing to access the Foxtel service and high-speed internet can contact Telstra direct for payment options and installation of the decoder box.

Lifts

Four lifts are located throughout the apartments, with two lifts in each building. The Ardent Collection lifts are located in the entrance lobby and South corridor of Level 1 providing access to each floor and basement. The Terrace Collection lifts are located in the West corridor entrance lobby of Level 1 providing access to each floor and basement. Secure access for the lift is by way of your access fob provided in the apartment handover kit.

Storage Rooms/Cages/Overhead Cages

Each apartment has been allocated either an over bonnet storage box or storage cage.

Hot Water Service

The hot water service to your apartment is provided via a communal gas and solar powered system located on the roof of the building. A supply of hot water is always maintained in storage tanks also at roof level to ensure adequate supply is always at hand for you and the other residents of the building. Engage a qualified plumber to inspect the Apartment if faulty.

Basement

The basement at The Ardent and The Terrace Collection is a “wet basement”. This means that from time-to-time water can seep into the basement via the walls. The basement has been constructed with “spoon” drains around the perimeter so that this water and any water resulting from activity inside the basement is directed to the storm water drainage system. Any obstruction to spoon drains will prevent water draining as intended.

Garage Door

Entry to the basement is via a secure garage door. Access can be gained with your access fob by clicking the button on your garage remote. All car spaces are located on the Ground and Basement floors. Both basements can be accessed via the stairs and lifts.

Please report any faults or maintenance issues to Building manager.

Two keys to each storage box have been provided in your handover box. Please note if there is no storage box above your car space, you will be provided with a chain wire storage space.

The maximum weight that these over bonnet storage boxes can hold is 300 kg, please do not exceed this weight limit. Any damage caused by exceeding this weight limit is not the responsibility of the OC, the Builder, and Frasers Property Australia.

IMPORTANT!

Storerooms located on perimeter walls of the basement have spoon drains to drain water away as per above. Do not block spoon drains or store anything in the spoon drains as this may result in water damage to your belongings and may also impact on other storage areas. It is recommended that all personal items are raised off the floor by way of a false floor or storage racks.

Bike Racks

Bike storage is located on the South side of both The Ardent and The Terrace Collection outside both entrance lobbies for your amenity and convenience. Please ensure bikes are secured correctly.